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311 Service Requests - District 12

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2019 to present.

Services 311 Customer Service Dataset ivjt-gzpb 16 fields
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Showing 50 real records
20-00279456
Service Request Number: 20-00279456 • Address: 17804 DICKERSON ST, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00279456
Address
17804 DICKERSON ST, DALLAS, TX, 75252
City Council District
12
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-03-18T15:02:31.000
Update Date
2020-07-12T01:15:56.000
Closed Date
2020-03-18T15:02:31.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5cFYAAZ
Lat Location
(32.99139984807923000,-96.77495763043468000)
20-00464995
Service Request Number: 20-00464995 • Address: 7203 DEBBE DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00464995
Address
7203 DEBBE DR, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-05-06T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-04-29T14:54:17.000
Update Date
2020-05-05T13:03:09.000
Closed Date
2020-04-29T14:54:17.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VAtCXAA1
Lat Location
(32.99387858386800000,-96.78101089584649000)
20-00549119
Service Request Number: 20-00549119 • Address: 6014 LAUREL OAKS DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00549119
Address
6014 LAUREL OAKS DR, DALLAS, TX, 75248
City Council District
12
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-06-10T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-27T10:57:40.000
Update Date
2020-05-27T11:38:23.000
Closed Date
2020-05-27T10:57:40.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
API
Unique Key
500t000000VEIJ8AAP
Lat Location
(32.97700551475011000,-96.80344728058586000)
20-00276849
Service Request Number: 20-00276849 • Address: 18605 REMBRANDT TER, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00276849
Address
18605 REMBRANDT TER, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-18T09:34:50.000
Update Date
2020-05-05T13:02:52.000
Closed Date
2020-03-18T09:34:50.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5XesAAF
Lat Location
(33.00674833582317500,-96.86168091260393000)
20-00304226
Service Request Number: 20-00304226 • Address: 18728 REMBRANDT TER, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00304226
Address
18728 REMBRANDT TER, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-25T10:45:55.000
Update Date
2020-05-05T13:31:40.000
Closed Date
2020-03-25T10:45:55.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TDn4tAAD
Lat Location
(33.00671301627003400,-96.85956820451851000)
20-00548446
Service Request Number: 20-00548446 • Address: 4404 BUTTONWOOD CT, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00548446
Address
4404 BUTTONWOOD CT, DALLAS, TX, 75287
City Council District
12
Department
Public Works
Service Request Type
Objects Dropped in Inlet - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-28T23:59:00.000
Status
Closed
Created Date
2020-05-27T10:22:13.000
Update Date
2020-05-27T11:15:41.000
Closed Date
2020-05-27T10:22:13.000
Outcome
Work Not Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VEGo4AAH
Lat Location
(33.00069933795931000,-96.83299977071226000)
20-00530836
Service Request Number: 20-00530836 • Address: 17709 AGAVE LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00530836
Address
17709 AGAVE LN, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-28T23:59:00.000
Status
Closed
Created Date
2020-05-21T13:30:13.000
Update Date
2020-05-27T11:28:55.000
Closed Date
2020-05-21T13:30:13.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VDdNKAA1
Lat Location
(32.99198938161834600,-96.76111767008923000)
20-00527958
Service Request Number: 20-00527958 • Address: TAMARON DR & HARBOR TOWN DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00527958
Address
TAMARON DR & HARBOR TOWN DR, DALLAS, TX, 75287
City Council District
12
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-03T23:59:00.000
Status
Closed
Created Date
2020-05-20T20:52:00.000
Update Date
2020-05-27T11:27:49.000
Closed Date
2020-05-20T20:52:00.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000VDWflAAH
Lat Location
(32.98787515806766600,-96.82078725158462000)
20-00330356
Service Request Number: 20-00330356 • Address: 18712 REMBRANDT TER, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00330356
Address
18712 REMBRANDT TER, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed (Duplicate)
Created Date
2020-04-01T09:24:13.000
Update Date
2020-05-05T13:15:37.000
Closed Date
2020-04-01T09:24:13.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TEZP9AAP
Lat Location
(33.00690291064040000,-96.85996136187732000)
20-00304193
Service Request Number: 20-00304193 • Address: 18712 REMBRANDT TER, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00304193
Address
18712 REMBRANDT TER, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-25T10:41:55.000
Update Date
2020-05-05T13:15:38.000
Closed Date
2020-03-25T10:41:55.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TDn1aAAD
Lat Location
(33.00690291064040000,-96.85996136187732000)
20-00628404
Service Request Number: 20-00628404 • Address: 5836 MOSSBROOK TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00628404
Address
5836 MOSSBROOK TRL, DALLAS, TX, 75252
City Council District
12
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-07-09T23:59:00.000
Status
Closed
Created Date
2020-06-17T16:06:31.000
Update Date
2020-06-23T13:28:01.000
Closed Date
2020-06-17T16:06:31.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VxU2aAAF
Lat Location
(33.01187228830969000,-96.80757447016872000)
20-00519918
Service Request Number: 20-00519918 • Address: 17709 SAGE LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00519918
Address
17709 SAGE LN, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-26T23:59:00.000
Status
Closed
Created Date
2020-05-19T12:51:40.000
Update Date
2020-05-27T11:25:44.000
Closed Date
2020-05-19T12:51:40.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VDCQeAAP
Lat Location
(32.99196497534278000,-96.76194284542217000)
20-00416567
Service Request Number: 20-00416567 • Address: 3952 STOCKTON LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00416567
Address
3952 STOCKTON LN, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-22T17:04:50.000
Update Date
2020-05-05T14:16:37.000
Closed Date
2020-04-22T17:04:50.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000UpQMvAAN
Lat Location
(32.99940811932870600,-96.84502439244699000)
20-00147187
Service Request Number: 20-00147187 • Address: 3621 FRANKFORD RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00147187
Address
3621 FRANKFORD RD, DALLAS, TX, 75287
City Council District
12
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-02-15T00:59:00.000
Status
Closed
Created Date
2020-02-12T12:15:06.000
Update Date
2020-07-12T01:16:24.000
Closed Date
2020-02-12T12:15:06.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000Rk4ljAAB
Lat Location
(32.99712743934609000,-96.85291901137570000)
20-00522379
Service Request Number: 20-00522379 • Address: 7330 DEBBE DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00522379
Address
7330 DEBBE DR, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-26T23:59:00.000
Status
Closed
Created Date
2020-05-19T18:08:16.000
Update Date
2020-05-27T11:38:12.000
Closed Date
2020-05-19T18:08:16.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VDHkOAAX
Lat Location
(32.99407284199992000,-96.77768803065459000)
20-00535617
Service Request Number: 20-00535617 • Address: 5111 SEA PINES DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00535617
Address
5111 SEA PINES DR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-27T23:59:00.000
Status
Closed
Created Date
2020-05-22T13:55:21.000
Update Date
2020-05-27T10:56:18.000
Closed Date
2020-05-22T13:55:21.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VDoQWAA1
Lat Location
(32.99503365125171000,-96.82045121491815000)
20-00704426
Service Request Number: 20-00704426 • Address: 6402 RIVERVIEW LN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00704426
Address
6402 RIVERVIEW LN, DALLAS, TX, 75248
City Council District
12
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-09-10T23:59:00.000
Status
Closed
Created Date
2020-07-08T12:14:42.000
Update Date
2020-09-12T15:39:46.000
Closed Date
2020-07-08T12:14:42.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000WxZMYAA3
Lat Location
(32.97234088226992000,-96.80046476421613000)
20-00442309
Service Request Number: 20-00442309 • Address: 7123 WESTER WAY, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00442309
Address
7123 WESTER WAY, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-29T12:22:53.000
Update Date
2020-05-05T14:11:25.000
Closed Date
2020-04-29T12:22:53.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UDRNNAA5
Lat Location
(32.98519292860376600,-96.78313800893791000)
20-00530840
Service Request Number: 20-00530840 • Address: 7918 SARAHVILLE DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00530840
Address
7918 SARAHVILLE DR, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-28T23:59:00.000
Status
Closed
Created Date
2020-05-21T13:30:47.000
Update Date
2020-05-27T11:30:22.000
Closed Date
2020-05-21T13:30:47.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VDdNyAAL
Lat Location
(32.98415574989951400,-96.76746782999332000)
20-00342974
Service Request Number: 20-00342974 • Address: 18918 MIDWAY RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00342974
Address
18918 MIDWAY RD, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-03T16:31:08.000
Update Date
2020-05-05T13:59:20.000
Closed Date
2020-04-03T16:31:08.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TExlWAAT
Lat Location
(33.00949312906674000,-96.84351227394033000)
20-00534848
Service Request Number: 20-00534848 • Address: 18121 JUSTICE LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00534848
Address
18121 JUSTICE LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-27T23:59:00.000
Status
Closed
Created Date
2020-05-22T11:56:40.000
Update Date
2020-05-27T10:57:23.000
Closed Date
2020-05-22T11:56:40.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VDmbnAAD
Lat Location
(33.00142389816484000,-96.86237457482771000)
20-00548558
Service Request Number: 20-00548558 • Address: 18024 BENCHMARK DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00548558
Address
18024 BENCHMARK DR, DALLAS, TX, 75252
City Council District
12
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-29T23:59:00.000
Status
Closed
Created Date
2020-05-27T10:32:48.000
Update Date
2020-05-27T10:52:14.000
Closed Date
2020-05-27T10:32:48.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000VEH2BAAX
Lat Location
(32.99652624149723600,-96.77615145329348000)
20-00641068
Service Request Number: 20-00641068 • Address: 18814 TUPELO LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00641068
Address
18814 TUPELO LN, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-06-22T09:45:54.000
Update Date
2020-06-23T12:44:33.000
Closed Date
2020-06-22T09:45:54.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VxzmxAAB
Lat Location
(33.00854627787863000,-96.86190108480990000)
20-00515342
Service Request Number: 20-00515342 • Address: 17705 AGAVE LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00515342
Address
17705 AGAVE LN, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-26T23:59:00.000
Status
Closed
Created Date
2020-05-18T14:54:17.000
Update Date
2020-05-27T11:27:40.000
Closed Date
2020-05-18T14:54:17.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VD20HAAT
Lat Location
(32.99193485196715000,-96.76112995415147000)
20-00647207
Service Request Number: 20-00647207 • Address: 7319 CAMPBELL RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00647207
Address
7319 CAMPBELL RD, DALLAS, TX, 75248
City Council District
12
Department
Public Works
Service Request Type
Tree Down/Low Limbs - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-06-26T23:59:00.000
Status
Closed
Created Date
2020-06-23T12:35:42.000
Update Date
2020-06-23T13:53:12.000
Closed Date
2020-06-23T12:35:42.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VyFjlAAF
Lat Location
(32.97838963019114500,-96.77620995723653000)
19-01293987
Service Request Number: 19-01293987 • Address: ARAPAHO RD & RANCHITA RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
19-01293987
Address
ARAPAHO RD & RANCHITA RD, DALLAS, TX, 75248
City Council District
12
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-01-29T00:59:00.000
Status
Closed
Created Date
2019-11-05T13:07:05.000
Update Date
2020-05-05T14:26:24.000
Closed Date
2019-11-05T13:07:05.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000OGTCGAA5
Lat Location
(32.96223284982342000,-96.80265138123083000)
20-00538775
Service Request Number: 20-00538775 • Address: 4174 WINDHAVEN LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00538775
Address
4174 WINDHAVEN LN, DALLAS, TX, 75287
City Council District
12
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-05-30T23:59:00.000
Status
Closed
Created Date
2020-05-23T20:08:14.000
Update Date
2020-05-27T11:11:24.000
Closed Date
2020-05-23T20:08:14.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VDuKiAAL
Lat Location
(33.00759704510449000,-96.83959901131117000)
20-00519757
Service Request Number: 20-00519757 • Address: 7406 AUTHON DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00519757
Address
7406 AUTHON DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-26T23:59:00.000
Status
Closed
Created Date
2020-05-19T12:32:40.000
Update Date
2020-05-27T11:39:01.000
Closed Date
2020-05-19T12:32:40.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VDCA6AAP
Lat Location
(32.97126337320802000,-96.78010391270509000)
20-00422218
Service Request Number: 20-00422218 • Address: 6037 GENTLE KNOLL LN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00422218
Address
6037 GENTLE KNOLL LN, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-24T08:32:15.000
Update Date
2020-05-05T14:05:53.000
Closed Date
2020-04-24T08:32:15.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UCpsOAAT
Lat Location
(32.98092638117583000,-96.80054795388587000)
20-00790093
Service Request Number: 20-00790093 • Address: 18110 MIDWAY RD, DALLAS • City Council District: 12
Service Request Number
20-00790093
Address
18110 MIDWAY RD, DALLAS
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-08-02T23:59:00.000
Status
Closed
Created Date
2020-07-31T23:10:59.000
Update Date
2020-08-01T08:44:16.000
Closed Date
2020-07-31T23:10:59.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000XfAsoAAF
Lat Location
(32.99659002043262000,-96.84263407253866000)
20-00529176
Service Request Number: 20-00529176 • Address: 15845 EL ESTADO DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00529176
Address
15845 EL ESTADO DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-28T23:59:00.000
Status
Closed
Created Date
2020-05-21T10:10:47.000
Update Date
2020-05-27T11:37:05.000
Closed Date
2020-05-21T10:10:47.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VDZvmAAH
Lat Location
(32.96445461436860000,-96.77046516872126000)
20-00777999
Service Request Number: 20-00777999 • Address: 6027 TIMBER CREEK LN, DALLAS • City Council District: 12
Service Request Number
20-00777999
Address
6027 TIMBER CREEK LN, DALLAS
City Council District
12
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-08-12T23:59:00.000
Status
Closed
Created Date
2020-07-29T09:27:16.000
Update Date
2020-08-01T09:09:29.000
Closed Date
2020-07-29T09:27:16.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000XeTWiAAN
Lat Location
(32.98028535144716500,-96.80076107394413000)
20-00399558
Service Request Number: 20-00399558 • Address: 17813 GLEN HEIGHTS DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00399558
Address
17813 GLEN HEIGHTS DR, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-18T17:32:45.000
Update Date
2020-05-05T14:02:45.000
Closed Date
2020-04-18T17:32:45.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TGaXdAAL
Lat Location
(32.99239082943981000,-96.85757640818792000)
20-00400791
Service Request Number: 20-00400791 • Address: 5802 SANDSHELL CT, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00400791
Address
5802 SANDSHELL CT, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-19T17:20:33.000
Update Date
2020-05-05T14:04:51.000
Closed Date
2020-04-19T17:20:33.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TGcP2AAL
Lat Location
(33.00952444608859000,-96.80875726249474000)
19-01212216
Service Request Number: 19-01212216 • Address: 6419 LA MANGA DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
19-01212216
Address
6419 LA MANGA DR, DALLAS, TX, 75248
City Council District
12
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-01-04T00:59:00.000
Status
Closed
Created Date
2019-10-13T15:52:39.000
Update Date
2020-05-05T14:30:18.000
Closed Date
2019-10-13T15:52:39.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000N6SSRAA3
Lat Location
(32.97400140376253000,-96.79615072218493000)
20-00714226
Service Request Number: 20-00714226 • Address: 6509 BARKWOOD LN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00714226
Address
6509 BARKWOOD LN, DALLAS, TX, 75248
City Council District
12
Department
Public Works
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2020-09-14T23:59:00.000
Status
Closed
Created Date
2020-07-10T14:45:59.000
Update Date
2020-09-12T16:31:41.000
Closed Date
2020-07-10T14:45:59.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000WyDOHAA3
Lat Location
(32.96927192848874000,-96.79511302117731000)
20-00548839
Service Request Number: 20-00548839 • Address: 18100 HIGHLAND SPRINGS WAY, DALLAS, TX, 75080 • City Council District: 12
Service Request Number
20-00548839
Address
18100 HIGHLAND SPRINGS WAY, DALLAS, TX, 75080
City Council District
12
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-06-09T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-26T11:34:57.000
Update Date
2020-05-27T11:05:24.000
Closed Date
2020-05-26T11:34:57.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
API
Unique Key
500t000000VEHgMAAX
Lat Location
(32.99759741919498000,-96.76260729629998000)
20-00648095
Service Request Number: 20-00648095 • Address: 16818 THOMAS CHAPEL DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00648095
Address
16818 THOMAS CHAPEL DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-06-24T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-06-17T15:40:44.000
Update Date
2020-06-23T14:38:47.000
Closed Date
2020-06-17T15:40:44.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VyHwpAAF
Lat Location
(32.98098452533389500,-96.78504697679007000)
20-00721774
Service Request Number: 20-00721774 • Address: 16700 PARK HILL DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00721774
Address
16700 PARK HILL DR, DALLAS, TX, 75248
City Council District
12
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-09-15T23:59:00.000
Status
Closed
Created Date
2020-07-13T13:04:37.000
Update Date
2020-09-12T16:30:15.000
Closed Date
2020-07-13T13:04:37.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000WyhbnAAB
Lat Location
(32.97788296957222000,-96.78892876355843000)
20-00679001
Service Request Number: 20-00679001 • Address: 6920 ROBIN WILLOW DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00679001
Address
6920 ROBIN WILLOW DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Annual 20 Cubic Yard Exemption - SAN
Overall Service Request Due Date
2020-07-02T11:44:59.000
Status
Closed
Created Date
2020-07-01T11:44:59.000
Update Date
2020-07-01T11:45:04.000
Closed Date
2020-07-01T11:44:59.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000WwJgKAAV
Lat Location
(32.96862097775519000,-96.78904939951155000)
20-00721762
Service Request Number: 20-00721762 • Address: 7206 DYE DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00721762
Address
7206 DYE DR, DALLAS, TX, 75248
City Council District
12
Department
Public Works
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2020-09-15T23:59:00.000
Status
Closed
Created Date
2020-07-13T13:02:27.000
Update Date
2020-09-12T16:31:08.000
Closed Date
2020-07-13T13:02:27.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000WyhYdAAJ
Lat Location
(32.98246055991975000,-96.78319314101132000)
20-00706554
Service Request Number: 20-00706554 • Address: 2607 DAYBREAK DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00706554
Address
2607 DAYBREAK DR, DALLAS, TX, 75287
City Council District
12
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-09-10T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-07-08T16:41:20.000
Update Date
2020-09-12T15:41:03.000
Closed Date
2020-07-08T16:41:20.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000WxfwmAAB
Lat Location
(32.99178935393720000,-96.86909928037102000)
20-00704375
Service Request Number: 20-00704375 • Address: 2607 DAYBREAK DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00704375
Address
2607 DAYBREAK DR, DALLAS, TX, 75287
City Council District
12
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-09-10T23:59:00.000
Status
Closed
Created Date
2020-07-08T12:07:27.000
Update Date
2020-09-12T15:41:04.000
Closed Date
2020-07-08T12:07:27.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000WxZ12AAF
Lat Location
(32.99178935393720000,-96.86909928037102000)
20-00548543
Service Request Number: 20-00548543 • Address: 18116 ARAMIS LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00548543
Address
18116 ARAMIS LN, DALLAS, TX, 75252
City Council District
12
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-29T23:59:00.000
Status
Closed
Created Date
2020-05-27T10:31:15.000
Update Date
2020-05-27T10:46:22.000
Closed Date
2020-05-27T10:31:15.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000VEGrdAAH
Lat Location
(32.99647392148183000,-96.77697219352844000)
20-00425924
Service Request Number: 20-00425924 • Address: DALLAS PKWY & ROSEMEADE PKWY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00425924
Address
DALLAS PKWY & ROSEMEADE PKWY, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-04-24T16:08:13.000
Update Date
2020-05-27T12:09:51.000
Closed Date
2020-04-24T16:08:13.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UCvsjAAD
Lat Location
(33.00996785086006500,-96.82968664703830000)
20-00454739
Service Request Number: 20-00454739 • Address: ROSEMEADE PKWY & DALLAS PKWY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00454739
Address
ROSEMEADE PKWY & DALLAS PKWY, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-05-02T10:27:19.000
Update Date
2020-05-27T12:13:55.000
Closed Date
2020-05-02T10:27:19.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VAYsNAAX
Lat Location
(33.00996785086006500,-96.82968664703830000)
20-00627838
Service Request Number: 20-00627838 • Address: 2403 RIDGESTONE DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00627838
Address
2403 RIDGESTONE DR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-24T23:59:00.000
Status
Closed
Created Date
2020-06-17T14:56:44.000
Update Date
2020-06-23T14:17:27.000
Closed Date
2020-06-17T14:56:44.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VxSojAAF
Lat Location
(32.99470507851343400,-96.87108289780318000)
20-00441261
Service Request Number: 20-00441261 • Address: PEAR RIDGE DR & HAVERWOOD LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00441261
Address
PEAR RIDGE DR & HAVERWOOD LN, DALLAS, TX, 75287
City Council District
12
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-05-06T23:59:00.000
Status
Closed
Created Date
2020-04-29T10:28:55.000
Update Date
2020-05-05T14:46:13.000
Closed Date
2020-04-29T10:28:55.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UDPckAAH
Lat Location
(33.00726283931791000,-96.82482508028210000)
20-00548459
Service Request Number: 20-00548459 • Address: 4404 BUTTONWOOD CT, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00548459
Address
4404 BUTTONWOOD CT, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-05-28T23:59:00.000
Status
Closed
Created Date
2020-05-27T10:23:37.000
Update Date
2020-05-27T11:44:07.000
Closed Date
2020-05-27T10:23:37.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VEGplAAH
Lat Location
(33.00069933795931000,-96.83299977071226000)
20-00458407
Service Request Number: 20-00458407 • Address: 18600 DALLAS PKWY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00458407
Address
18600 DALLAS PKWY, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-04T10:31:49.000
Update Date
2020-05-05T15:13:11.000
Closed Date
2020-05-04T10:31:49.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VAgOfAAL
Lat Location
(33.00258967299236000,-96.82884029180258000)
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