311 Service Requests - District 12

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2019 to present.

Services 311 Customer Service Dataset ivjt-gzpb 16 fields
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Showing 50 real records
20-00391910
Service Request Number: 20-00391910 • Address: 3546 LARK MEADOW WAY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00391910
Address
3546 LARK MEADOW WAY, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-16T14:55:48.000
Update Date
2020-05-27T11:40:16.000
Closed Date
2020-04-16T14:55:48.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TGNlpAAH
Lat Location
(32.99221387188769000,-96.85858673863758000)
20-00487396
Service Request Number: 20-00487396 • Address: ROSEMEADE PKWY & DALLAS PKWY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00487396
Address
ROSEMEADE PKWY & DALLAS PKWY, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-05-11T15:12:29.000
Update Date
2020-05-27T12:05:08.000
Closed Date
2020-05-11T15:12:29.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VC0zCAAT
Lat Location
(33.00996785086006500,-96.82968664703830000)
20-00495293
Service Request Number: 20-00495293 • Address: ROSEMEADE PKWY & DALLAS PKWY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00495293
Address
ROSEMEADE PKWY & DALLAS PKWY, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2020-05-14T23:59:00.000
Status
Closed
Created Date
2020-05-13T11:02:41.000
Update Date
2020-05-27T12:17:59.000
Closed Date
2020-05-13T11:02:41.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCJimAAH
Lat Location
(33.00996785086006500,-96.82968664703830000)
20-00517528
Service Request Number: 20-00517528 • Address: 7716 LA VERDURA DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00517528
Address
7716 LA VERDURA DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-26T23:59:00.000
Status
Closed
Created Date
2020-05-19T08:37:44.000
Update Date
2020-05-27T11:55:05.000
Closed Date
2020-05-19T08:37:44.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VD7oVAAT
Lat Location
(32.96691323987175000,-96.77539230270692000)
20-00523931
Service Request Number: 20-00523931 • Address: 8203 NATCHEZ TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00523931
Address
8203 NATCHEZ TRL, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-27T23:59:00.000
Status
Closed
Created Date
2020-05-20T10:08:11.000
Update Date
2020-05-27T11:56:40.000
Closed Date
2020-05-20T10:08:11.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VDLvrAAH
Lat Location
(32.99046972535922000,-96.75979021582748000)
20-00474599
Service Request Number: 20-00474599 • Address: 17104 EARTHWIND DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00474599
Address
17104 EARTHWIND DR, DALLAS, TX, 75248
City Council District
12
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-11T23:59:00.000
Status
Closed
Created Date
2020-05-07T13:37:46.000
Update Date
2020-07-12T01:16:31.000
Closed Date
2020-05-07T13:37:46.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000VBDB1AAP
Lat Location
(32.98128238009220000,-96.79724309195326000)
20-00543442
Service Request Number: 20-00543442 • Address: FRANKFORD RD & HIGHLAND SPRINGS WAY, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00543442
Address
FRANKFORD RD & HIGHLAND SPRINGS WAY, DALLAS, TX, 75252
City Council District
12
Department
Transportation
Service Request Type
Traffic Sign - Other Dispatch - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-06-02T23:59:00.000
Status
Closed
Created Date
2020-05-26T11:34:57.000
Update Date
2020-05-27T11:56:33.000
Closed Date
2020-05-26T11:34:57.000
Outcome
Work Not Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VE4UWAA1
Lat Location
(32.99761039501528000,-96.76267858968006000)
20-00643679
Service Request Number: 20-00643679 • Address: 4154 HIGH STAR LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00643679
Address
4154 HIGH STAR LN, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-06-23T23:59:00.000
Status
Closed
Created Date
2020-06-22T15:45:22.000
Update Date
2020-06-23T13:47:23.000
Closed Date
2020-06-22T15:45:22.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000Vy6ToAAJ
Lat Location
(32.99180035390459400,-96.84082518911596000)
20-00519573
Service Request Number: 20-00519573 • Address: 8059 COPPER WAY, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00519573
Address
8059 COPPER WAY, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-26T23:59:00.000
Status
Closed
Created Date
2020-05-19T12:10:50.000
Update Date
2020-05-27T12:01:54.000
Closed Date
2020-05-19T12:10:50.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VDBlpAAH
Lat Location
(32.98337298647557000,-96.76352251277154000)
20-00645178
Service Request Number: 20-00645178 • Address: 5211 HILTON HEAD DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00645178
Address
5211 HILTON HEAD DR, DALLAS, TX, 75287
City Council District
12
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-06-25T23:59:00.000
Status
Closed
Created Date
2020-06-23T08:04:32.000
Update Date
2020-07-12T01:16:31.000
Closed Date
2020-06-23T08:04:32.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000VyB90AAF
Lat Location
(32.98867467954054000,-96.82717785064258000)
20-00924798
Service Request Number: 20-00924798 • Address: 7610 QUEENSFERRY LN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00924798
Address
7610 QUEENSFERRY LN, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Annual 20 Cubic Yard Exemption - SAN
Overall Service Request Due Date
2020-09-14T17:50:05.000
Status
Closed
Created Date
2020-09-12T17:50:05.000
Update Date
2020-09-12T17:50:12.000
Closed Date
2020-09-12T17:50:05.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000YojKyAAJ
Lat Location
(32.98011378376447000,-96.77623122482886000)
20-00200145
Service Request Number: 20-00200145 • Address: 18027 DALLAS NORTH TOLLWAY SB, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00200145
Address
18027 DALLAS NORTH TOLLWAY SB, DALLAS, TX, 75287
City Council District
12
Department
Police Department
Service Request Type
Panhandling - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-05T00:59:00.000
Status
Closed
Created Date
2020-02-26T17:03:41.000
Update Date
2020-07-12T01:14:28.000
Closed Date
2020-02-26T17:03:41.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000Rm8QXAAZ
Lat Location
(32.99544244042694000,-96.82945280632038000)
20-00551009
Service Request Number: 20-00551009 • Address: 4605 FRANKFORD RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00551009
Address
4605 FRANKFORD RD, DALLAS, TX, 75287
City Council District
12
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-29T23:59:00.000
Status
Closed
Created Date
2020-05-27T15:21:52.000
Update Date
2020-07-12T01:16:28.000
Closed Date
2020-05-27T15:21:52.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000VENHTAA5
Lat Location
(32.99769511200810000,-96.82876495400780000)
20-00627557
Service Request Number: 20-00627557 • Address: 5304 LYONCREST CT, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00627557
Address
5304 LYONCREST CT, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-24T23:59:00.000
Status
Closed
Created Date
2020-06-17T14:23:00.000
Update Date
2020-06-23T14:25:29.000
Closed Date
2020-06-17T14:23:00.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VxS5VAAV
Lat Location
(33.00052797017527000,-96.81778302327167000)
20-00525523
Service Request Number: 20-00525523 • Address: 7731 MULLRANY DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00525523
Address
7731 MULLRANY DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-27T23:59:00.000
Status
Closed
Created Date
2020-05-20T13:08:54.000
Update Date
2020-05-27T11:58:48.000
Closed Date
2020-05-20T13:08:54.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VDPM0AAP
Lat Location
(32.98494285515657500,-96.77455251805993000)
20-00313224
Service Request Number: 20-00313224 • Address: 3579 MISTY MEADOW DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00313224
Address
3579 MISTY MEADOW DR, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-27T10:32:11.000
Update Date
2020-05-27T11:51:07.000
Closed Date
2020-03-27T10:32:11.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TE4GbAAL
Lat Location
(32.99348684746022500,-96.85579860099526000)
20-00466663
Service Request Number: 20-00466663 • Address: 16005 LONGVISTA DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00466663
Address
16005 LONGVISTA DR, DALLAS, TX, 75248
City Council District
12
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-07T23:59:00.000
Status
Closed
Created Date
2020-05-05T16:46:14.000
Update Date
2020-05-05T17:10:09.000
Closed Date
2020-05-05T16:46:14.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000VAwC9AAL
Lat Location
(32.96709890990646000,-96.78569941632865000)
20-00628176
Service Request Number: 20-00628176 • Address: 7502 TRENT PL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00628176
Address
7502 TRENT PL, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-24T23:59:00.000
Status
Closed
Created Date
2020-06-17T15:34:46.000
Update Date
2020-06-23T14:36:10.000
Closed Date
2020-06-17T15:34:46.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VxTXNAA3
Lat Location
(32.99473405357729000,-96.77345148356530000)
20-00452077
Service Request Number: 20-00452077 • Address: 7800 LA SOBRINA DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00452077
Address
7800 LA SOBRINA DR, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-01T13:18:10.000
Update Date
2020-05-05T17:24:54.000
Closed Date
2020-05-01T13:18:10.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VAUD7AAP
Lat Location
(32.96860842169835000,-96.77232117065367000)
20-00630664
Service Request Number: 20-00630664 • Address: 6055 WILLOW WOOD LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00630664
Address
6055 WILLOW WOOD LN, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-25T23:59:00.000
Status
Closed
Created Date
2020-06-18T11:16:59.000
Update Date
2020-06-23T14:36:51.000
Closed Date
2020-06-18T11:16:59.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VxaggAAB
Lat Location
(33.01111029818811000,-96.80263473257756000)
20-00066716
Service Request Number: 20-00066716 • Address: 8241 MISCANTHUS CT, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00066716
Address
8241 MISCANTHUS CT, DALLAS, TX, 75252
City Council District
12
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-01-24T00:59:00.000
Status
Closed
Created Date
2020-01-21T15:40:33.000
Update Date
2020-07-12T01:16:31.000
Closed Date
2020-01-21T15:40:33.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000R37wbAAB
Lat Location
(32.98976667800497000,-96.75975912809459000)
20-00466629
Service Request Number: 20-00466629 • Address: 7135 LA SOBRINA DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00466629
Address
7135 LA SOBRINA DR, DALLAS, TX, 75248
City Council District
12
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-07T23:59:00.000
Status
Closed
Created Date
2020-05-05T16:41:27.000
Update Date
2020-05-05T16:56:48.000
Closed Date
2020-05-05T16:41:27.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000VAw8qAAD
Lat Location
(32.96753544413016400,-96.78445521506710000)
20-00466650
Service Request Number: 20-00466650 • Address: 7141 CLEARHAVEN DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00466650
Address
7141 CLEARHAVEN DR, DALLAS, TX, 75248
City Council District
12
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-07T23:59:00.000
Status
Closed
Created Date
2020-05-05T16:44:10.000
Update Date
2020-05-05T17:04:27.000
Closed Date
2020-05-05T16:44:10.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000VAwB1AAL
Lat Location
(32.96697702593344600,-96.78532548960482000)
20-00529156
Service Request Number: 20-00529156 • Address: 15845 EL ESTADO DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00529156
Address
15845 EL ESTADO DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-28T23:59:00.000
Status
Closed
Created Date
2020-05-21T10:08:54.000
Update Date
2020-05-27T11:57:32.000
Closed Date
2020-05-21T10:08:54.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VDZtRAAX
Lat Location
(32.96445461436860000,-96.77046516872126000)
20-00627627
Service Request Number: 20-00627627 • Address: 6016 HOMESTEAD CT, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00627627
Address
6016 HOMESTEAD CT, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-24T23:59:00.000
Status
Closed
Created Date
2020-06-17T14:31:54.000
Update Date
2020-06-23T14:32:08.000
Closed Date
2020-06-17T14:31:54.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VxSNZAA3
Lat Location
(33.01006526913615600,-96.80058367179936000)
20-00444511
Service Request Number: 20-00444511 • Address: 3038 HARBINGER LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00444511
Address
3038 HARBINGER LN, DALLAS, TX, 75287
City Council District
12
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-05-06T23:59:00.000
Status
Closed
Created Date
2020-04-29T17:10:31.000
Update Date
2020-05-05T18:14:57.000
Closed Date
2020-04-29T17:10:31.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000UDVBVAA5
Lat Location
(32.99447461593519000,-96.86519225492842000)
20-00458570
Service Request Number: 20-00458570 • Address: 4052 MIDROSE TRL, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00458570
Address
4052 MIDROSE TRL, DALLAS, TX, 75287
City Council District
12
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-05-11T23:59:00.000
Status
Closed
Created Date
2020-05-04T10:47:32.000
Update Date
2020-05-05T18:19:25.000
Closed Date
2020-05-04T10:47:32.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VAggFAAT
Lat Location
(33.00873268735843000,-96.84207786101754000)
20-00522792
Service Request Number: 20-00522792 • Address: 7260 ALTO CARO DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00522792
Address
7260 ALTO CARO DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-05-27T23:59:00.000
Status
Closed
Created Date
2020-05-20T06:15:59.000
Update Date
2020-05-27T11:51:37.000
Closed Date
2020-05-20T06:15:59.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VDJWnAAP
Lat Location
(32.96614546187162000,-96.78349626224937000)
20-00522678
Service Request Number: 20-00522678 • Address: 17919 BENCHMARK DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00522678
Address
17919 BENCHMARK DR, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-26T23:59:00.000
Status
Closed
Created Date
2020-05-19T21:53:53.000
Update Date
2020-05-27T11:55:40.000
Closed Date
2020-05-19T21:53:53.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VDIhpAAH
Lat Location
(32.99638819901533000,-96.77334678271212000)
20-00450422
Service Request Number: 20-00450422 • Address: 4700 OLD BENT TREE LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00450422
Address
4700 OLD BENT TREE LN, DALLAS, TX, 75287
City Council District
12
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-06T23:59:00.000
Status
Closed
Created Date
2020-05-01T09:50:32.000
Update Date
2020-05-05T19:05:38.000
Closed Date
2020-05-01T09:50:32.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VARRAAA5
Lat Location
(32.99987924547096400,-96.82749805783816000)
20-00624859
Service Request Number: 20-00624859 • Address: 7238 RUSTIC VALLEY DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00624859
Address
7238 RUSTIC VALLEY DR, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-06-17T08:20:41.000
Update Date
2020-07-01T11:43:54.000
Closed Date
2020-06-17T08:20:41.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VxLQaAAN
Lat Location
(32.97399239588184000,-96.78217331409726000)
20-00492212
Service Request Number: 20-00492212 • Address: 7049 REGALVIEW CIR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00492212
Address
7049 REGALVIEW CIR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Brush/Bulk - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-21T23:59:00.000
Status
Closed
Created Date
2020-05-12T14:38:08.000
Update Date
2020-05-27T13:20:55.000
Closed Date
2020-05-12T14:38:08.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VCCAjAAP
Lat Location
(32.96587236307943000,-96.78740800317644000)
20-00466992
Service Request Number: 20-00466992 • Address: 5001 HAVERWOOD LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00466992
Address
5001 HAVERWOOD LN, DALLAS, TX, 75287
City Council District
12
Department
Parks Department
Service Request Type
Park Emergency Regulations Violation - PKR
Overall Service Request Due Date
2020-05-06T19:06:24.000
Status
Closed
Created Date
2020-05-05T19:06:24.000
Update Date
2020-05-05T19:06:28.000
Closed Date
2020-05-05T19:06:24.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VAwr2AAD
Lat Location
(33.00662819372099000,-96.81996599821561000)
20-00517268
Service Request Number: 20-00517268 • Address: 7215 RUSTIC VALLEY DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00517268
Address
7215 RUSTIC VALLEY DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Brush/Bulk - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-28T23:59:00.000
Status
Closed
Created Date
2020-05-19T07:59:43.000
Update Date
2020-05-27T12:58:36.000
Closed Date
2020-05-19T07:59:43.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VD7EnAAL
Lat Location
(32.97410709487759600,-96.78264053907543000)
20-00517481
Service Request Number: 20-00517481 • Address: 18706 LLOYD CIR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00517481
Address
18706 LLOYD CIR, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-26T23:59:00.000
Status
Closed
Created Date
2020-05-19T08:30:39.000
Update Date
2020-05-27T13:16:55.000
Closed Date
2020-05-19T08:30:39.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VD7iIAAT
Lat Location
(33.00498078095521000,-96.79679049163998000)
20-00528605
Service Request Number: 20-00528605 • Address: 5914 BENT CREEK TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00528605
Address
5914 BENT CREEK TRL, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-28T23:59:00.000
Status
Closed
Created Date
2020-05-21T09:01:37.000
Update Date
2020-05-27T13:15:31.000
Closed Date
2020-05-21T09:01:37.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VDYp4AAH
Lat Location
(33.00860924295600000,-96.80649194191157000)
20-00467118
Service Request Number: 20-00467118 • Address: 6716 STARBUCK DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00467118
Address
6716 STARBUCK DR, DALLAS, TX, 75252
City Council District
12
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-06T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-05T15:44:37.000
Update Date
2020-05-05T20:12:19.000
Closed Date
2020-05-05T15:44:37.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VAx9zAAD
Lat Location
(32.98894418181702000,-96.78644983991984000)
20-00509605
Service Request Number: 20-00509605 • Address: 7668 LA RISA DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00509605
Address
7668 LA RISA DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Brush/Bulk - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-26T23:59:00.000
Status
Closed
Created Date
2020-05-16T09:59:51.000
Update Date
2020-05-27T13:03:19.000
Closed Date
2020-05-16T09:59:51.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VCp3dAAD
Lat Location
(32.96254011397679000,-96.77625563176773000)
20-00467076
Service Request Number: 20-00467076 • Address: 4460 TRINITY MILLS RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00467076
Address
4460 TRINITY MILLS RD, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-05-07T23:59:00.000
Status
Closed
Created Date
2020-05-05T19:48:26.000
Update Date
2020-05-05T20:09:21.000
Closed Date
2020-05-05T19:48:26.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000VAx3mAAD
Lat Location
(32.98987458809128000,-96.83186469851702000)
20-00526893
Service Request Number: 20-00526893 • Address: 18711 GIBBONS DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00526893
Address
18711 GIBBONS DR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-27T23:59:00.000
Status
Closed
Created Date
2020-05-20T15:41:23.000
Update Date
2020-05-27T13:11:34.000
Closed Date
2020-05-20T15:41:23.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VDS2rAAH
Lat Location
(33.00551741705768000,-96.83230991065103000)
20-00518267
Service Request Number: 20-00518267 • Address: 5732 STILL FOREST DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00518267
Address
5732 STILL FOREST DR, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-26T23:59:00.000
Status
Closed
Created Date
2020-05-19T09:59:05.000
Update Date
2020-05-27T13:21:45.000
Closed Date
2020-05-19T09:59:05.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VD9BMAA1
Lat Location
(32.99229331143328600,-96.81007790615494000)
20-00530802
Service Request Number: 20-00530802 • Address: 6044 THURSBY AVE, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00530802
Address
6044 THURSBY AVE, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-28T23:59:00.000
Status
Closed
Created Date
2020-05-21T13:25:33.000
Update Date
2020-05-27T13:20:47.000
Closed Date
2020-05-21T13:25:33.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VDcvWAAT
Lat Location
(32.99977949913026000,-96.80044373980890000)
20-00525929
Service Request Number: 20-00525929 • Address: 6016 GENTLE KNOLL LN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00525929
Address
6016 GENTLE KNOLL LN, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-27T23:59:00.000
Status
Closed
Created Date
2020-05-20T13:56:19.000
Update Date
2020-05-27T13:24:18.000
Closed Date
2020-05-20T13:56:19.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VDQ9bAAH
Lat Location
(32.98082286674868000,-96.80192361452501000)
20-00528766
Service Request Number: 20-00528766 • Address: 5328 WILLOW WOOD LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00528766
Address
5328 WILLOW WOOD LN, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-28T23:59:00.000
Status
Closed
Created Date
2020-05-21T09:22:05.000
Update Date
2020-05-27T13:14:53.000
Closed Date
2020-05-21T09:22:05.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VDZ5DAAX
Lat Location
(33.00652776507378000,-96.81276290542905000)
20-00549631
Service Request Number: 20-00549631 • Address: 6622 HYACINTH LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00549631
Address
6622 HYACINTH LN, DALLAS, TX, 75252
City Council District
12
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-05-28T23:59:00.000
Status
Closed
Created Date
2020-05-27T12:39:20.000
Update Date
2020-05-27T13:12:10.000
Closed Date
2020-05-27T12:39:20.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000VEJeoAAH
Lat Location
(32.99088213905665000,-96.79189334786717000)
20-00529479
Service Request Number: 20-00529479 • Address: 18719 AMADOR AVE, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00529479
Address
18719 AMADOR AVE, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-28T23:59:00.000
Status
Closed
Created Date
2020-05-21T10:39:38.000
Update Date
2020-05-27T13:17:59.000
Closed Date
2020-05-21T10:39:38.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VDaRTAA1
Lat Location
(33.00649321772270000,-96.78649840254306000)
20-00522629
Service Request Number: 20-00522629 • Address: 4624 SPYGLASS DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00522629
Address
4624 SPYGLASS DR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-26T23:59:00.000
Status
Closed
Created Date
2020-05-19T21:07:26.000
Update Date
2020-05-27T13:12:37.000
Closed Date
2020-05-19T21:07:26.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VDIWXAA5
Lat Location
(32.99415201956054500,-96.82760219265046000)
20-00467097
Service Request Number: 20-00467097 • Address: 5711 MOSS CREEK CT, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00467097
Address
5711 MOSS CREEK CT, DALLAS, TX, 75252
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-08T23:59:00.000
Status
Closed
Created Date
2020-05-05T20:04:00.000
Update Date
2020-05-05T21:54:47.000
Closed Date
2020-05-05T20:04:00.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000VAx7jAAD
Lat Location
(33.00987343272995400,-96.81193686340029000)
20-00517431
Service Request Number: 20-00517431 • Address: 18706 LLOYD CIR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00517431
Address
18706 LLOYD CIR, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-26T23:59:00.000
Status
Closed
Created Date
2020-05-19T08:25:46.000
Update Date
2020-05-27T13:16:15.000
Closed Date
2020-05-19T08:25:46.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VD7cjAAD
Lat Location
(33.00498078095521000,-96.79679049163998000)
20-00556071
Service Request Number: 20-00556071 • Address: 7659 CAMPBELL RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00556071
Address
7659 CAMPBELL RD, DALLAS, TX, 75248
City Council District
12
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-06-01T23:59:00.000
Status
Closed
Created Date
2020-05-28T15:44:08.000
Update Date
2020-07-12T01:16:16.000
Closed Date
2020-05-28T15:44:08.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000VuXbUAAV
Lat Location
(32.97842342354208000,-96.76885785081978000)