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311 Service Requests - District 12

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2019 to present.

Services 311 Customer Service Dataset ivjt-gzpb 16 fields
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Showing 50 real records
20-00491781
Service Request Number: 20-00491781 • Address: 17720 CORALBERRY DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00491781
Address
17720 CORALBERRY DR, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-19T23:59:00.000
Status
Closed
Created Date
2020-05-12T13:44:56.000
Update Date
2020-05-27T12:59:58.000
Closed Date
2020-05-12T13:44:56.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VCBF4AAP
Lat Location
(32.99292160123259500,-96.76010618416568000)
20-00600253
Service Request Number: 20-00600253 • Address: 18807 PLATTE RIVER WAY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00600253
Address
18807 PLATTE RIVER WAY, DALLAS, TX, 75287
City Council District
12
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-06-24T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-06-10T09:28:23.000
Update Date
2020-07-12T01:16:23.000
Closed Date
2020-06-10T09:28:23.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
API
Unique Key
500t000000VwLDwAAN
Lat Location
(33.00798774823920000,-96.86389579734275000)
20-00512457
Service Request Number: 20-00512457 • Address: 6331 MCCALLUM BLVD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00512457
Address
6331 MCCALLUM BLVD, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Brush/Bulk - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-27T23:59:00.000
Status
Closed
Created Date
2020-05-18T09:25:29.000
Update Date
2020-05-27T13:21:49.000
Closed Date
2020-05-18T09:25:29.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VCvWVAA1
Lat Location
(32.98522042142971600,-96.79782522003548000)
20-00422581
Service Request Number: 20-00422581 • Address: 18803 PLATTE RIVER WAY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00422581
Address
18803 PLATTE RIVER WAY, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-24T09:23:25.000
Update Date
2020-05-27T13:14:00.000
Closed Date
2020-04-24T09:23:25.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000UCqV6AAL
Lat Location
(33.00797515242055600,-96.86396540209621000)
20-00549128
Service Request Number: 20-00549128 • Address: 18106 MARSH LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00549128
Address
18106 MARSH LN, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-05-28T23:59:00.000
Status
Closed
Created Date
2020-05-27T11:39:13.000
Update Date
2020-05-27T12:50:32.000
Closed Date
2020-05-27T11:39:13.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VEIKLAA5
Lat Location
(32.99718568653871400,-96.85544289433145000)
20-00524368
Service Request Number: 20-00524368 • Address: 5148 QUAIL LAKE DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00524368
Address
5148 QUAIL LAKE DR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-27T23:59:00.000
Status
Closed
Created Date
2020-05-20T10:52:04.000
Update Date
2020-05-27T13:13:19.000
Closed Date
2020-05-20T10:52:04.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VDMwjAAH
Lat Location
(32.99408917728534000,-96.82054585131293000)
20-00631220
Service Request Number: 20-00631220 • Address: 8203 NATCHEZ TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00631220
Address
8203 NATCHEZ TRL, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-25T23:59:00.000
Status
Closed
Created Date
2020-06-18T12:48:21.000
Update Date
2020-06-23T15:01:44.000
Closed Date
2020-06-18T12:48:21.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VxcDkAAJ
Lat Location
(32.99046972535922000,-96.75979021582748000)
20-00531018
Service Request Number: 20-00531018 • Address: 6602 COOLGLEN DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00531018
Address
6602 COOLGLEN DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-28T23:59:00.000
Status
Closed
Created Date
2020-05-21T13:52:12.000
Update Date
2020-05-27T13:38:57.000
Closed Date
2020-05-21T13:52:12.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VDdk4AAD
Lat Location
(32.97010627508787000,-96.79103936610838000)
20-00627449
Service Request Number: 20-00627449 • Address: 18523 GIBBONS DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00627449
Address
18523 GIBBONS DR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-24T23:59:00.000
Status
Closed
Created Date
2020-06-17T14:11:19.000
Update Date
2020-06-23T15:00:49.000
Closed Date
2020-06-17T14:11:19.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VxS2BAAV
Lat Location
(33.00165046975454000,-96.83311707139899000)
20-00467207
Service Request Number: 20-00467207 • Address: DALLAS PKWY & TRINITY MILLS RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00467207
Address
DALLAS PKWY & TRINITY MILLS RD, DALLAS, TX, 75287
City Council District
12
Department
Transportation
Service Request Type
Traffic Signal - Other Dispatch - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-05-11T23:59:00.000
Status
Closed
Created Date
2020-05-05T21:13:18.000
Update Date
2020-05-06T07:36:22.000
Closed Date
2020-05-05T21:13:18.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VAxLlAAL
Lat Location
(32.99028007573928000,-96.82954485495056000)
20-00462998
Service Request Number: 20-00462998 • Address: CAMPBELL RD & DAVENPORT RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00462998
Address
CAMPBELL RD & DAVENPORT RD, DALLAS, TX, 75248
City Council District
12
Department
Transportation
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn VO - TRN
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-05-14T23:59:00.000
Status
Closed
Created Date
2020-05-05T09:10:42.000
Update Date
2020-05-06T07:29:15.000
Closed Date
2020-05-05T09:10:42.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VApdAAAT
Lat Location
(32.97822717837269000,-96.79618239366319000)
20-00789762
Service Request Number: 20-00789762 • Address: 6218 MISTY TRL, DALLAS • City Council District: 12
Service Request Number
20-00789762
Address
6218 MISTY TRL, DALLAS
City Council District
12
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-08-03T23:59:00.000
Status
Closed
Created Date
2020-07-31T18:55:10.000
Update Date
2020-08-01T12:37:33.000
Closed Date
2020-07-31T18:55:10.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000Xf9xCAAR
Lat Location
(32.96364350595613000,-96.79886874125494000)
20-00528634
Service Request Number: 20-00528634 • Address: 7338 CARTA VALLEY DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00528634
Address
7338 CARTA VALLEY DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-28T23:59:00.000
Status
Closed
Created Date
2020-05-21T09:06:10.000
Update Date
2020-05-27T13:35:21.000
Closed Date
2020-05-21T09:06:10.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VDYsrAAH
Lat Location
(32.97289828637783000,-96.78134158697120000)
20-00550061
Service Request Number: 20-00550061 • Address: FRANKFORD RD & HIGHLAND SPRINGS WAY, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00550061
Address
FRANKFORD RD & HIGHLAND SPRINGS WAY, DALLAS, TX, 75252
City Council District
12
Department
Transportation
Service Request Type
Traffic Signal - Timing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-06-02T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-27T11:49:36.000
Update Date
2020-05-27T13:32:27.000
Closed Date
2020-05-27T11:49:36.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VELE8AAP
Lat Location
(32.99761039501528000,-96.76267858968006000)
20-00151891
Service Request Number: 20-00151891 • Address: 16605 RUSTIC MEADOWS DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00151891
Address
16605 RUSTIC MEADOWS DR, DALLAS, TX, 75248
City Council District
12
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-02-18T00:59:00.000
Status
Closed
Created Date
2020-02-13T12:21:51.000
Update Date
2020-07-12T01:16:48.000
Closed Date
2020-02-13T12:21:51.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000RkGEzAAN
Lat Location
(32.97740319610544000,-96.80379175796703000)
20-00789128
Service Request Number: 20-00789128 • Address: 16921 BRUSHFIELD DR, DALLAS • City Council District: 12
Service Request Number
20-00789128
Address
16921 BRUSHFIELD DR, DALLAS
City Council District
12
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-08-03T23:59:00.000
Status
Closed
Created Date
2020-07-31T16:19:50.000
Update Date
2020-08-01T12:40:19.000
Closed Date
2020-07-31T16:19:50.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000Xf8K7AAJ
Lat Location
(32.98166703373238000,-96.79357970252792000)
20-00467689
Service Request Number: 20-00467689 • Address: 17611 LOVELAND DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00467689
Address
17611 LOVELAND DR, DALLAS, TX, 75252
City Council District
12
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-19T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-05T11:19:18.000
Update Date
2020-05-06T08:39:13.000
Closed Date
2020-05-05T11:19:18.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
API
Unique Key
500t000000VAyzcAAD
Lat Location
(32.99207324416747000,-96.79947053365571000)
20-00099943
Service Request Number: 20-00099943 • Address: 6314 PINEVIEW RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00099943
Address
6314 PINEVIEW RD, DALLAS, TX, 75248
City Council District
12
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-02-04T00:59:00.000
Status
Closed
Created Date
2020-01-30T09:39:51.000
Update Date
2020-07-12T01:16:28.000
Closed Date
2020-01-30T09:39:51.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000R4OlOAAV
Lat Location
(32.96577446258317000,-96.79649217620948000)
20-00523962
Service Request Number: 20-00523962 • Address: 6314 RIVERVIEW LN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00523962
Address
6314 RIVERVIEW LN, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-27T23:59:00.000
Status
Closed
Created Date
2020-05-20T10:10:29.000
Update Date
2020-05-27T13:46:34.000
Closed Date
2020-05-20T10:10:29.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VDLnTAAX
Lat Location
(32.97191743728776000,-96.79880117451060000)
20-00549041
Service Request Number: 20-00549041 • Address: 18800 LINA ST, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00549041
Address
18800 LINA ST, DALLAS, TX, 75287
City Council District
12
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-06-03T23:59:00.000
Status
Closed
Created Date
2020-05-27T11:28:51.000
Update Date
2020-05-27T13:36:19.000
Closed Date
2020-05-27T11:28:51.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VEI8tAAH
Lat Location
(33.00715795247237000,-96.84808438054553000)
20-00922885
Service Request Number: 20-00922885 • Address: 5228 TENNINGTON PARK, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00922885
Address
5228 TENNINGTON PARK, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Overall Service Request Due Date
2020-10-11T23:59:00.000
Status
Closed
Created Date
2020-09-11T16:33:18.000
Update Date
2020-09-12T23:00:33.000
Closed Date
2020-09-11T16:33:18.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000YocjuAAB
Lat Location
(33.00306834087227500,-96.81908108761243000)
20-00628251
Service Request Number: 20-00628251 • Address: 16818 THOMAS CHAPEL DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00628251
Address
16818 THOMAS CHAPEL DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-24T23:59:00.000
Status
Closed
Created Date
2020-06-17T15:43:53.000
Update Date
2020-06-23T14:45:06.000
Closed Date
2020-06-17T15:43:53.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VxTgtAAF
Lat Location
(32.98098452533389500,-96.78504697679007000)
20-00467247
Service Request Number: 20-00467247 • Address: CAMPBELL RD & HILLCREST RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00467247
Address
CAMPBELL RD & HILLCREST RD, DALLAS, TX, 75248
City Council District
12
Department
Transportation
Service Request Type
Traffic Signal - Other Dispatch - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-05-11T23:59:00.000
Status
Closed
Created Date
2020-05-05T22:02:04.000
Update Date
2020-05-06T07:52:05.000
Closed Date
2020-05-05T22:02:04.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VAxRUAA1
Lat Location
(32.97914871834315400,-96.78576627751929000)
20-00549296
Service Request Number: 20-00549296 • Address: 18663 GIBBONS DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00549296
Address
18663 GIBBONS DR, DALLAS, TX, 75287
City Council District
12
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-05T23:59:00.000
Status
Closed
Created Date
2020-05-27T11:54:35.000
Update Date
2020-05-27T13:34:51.000
Closed Date
2020-05-27T11:54:35.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VEIdmAAH
Lat Location
(33.00393142191987000,-96.83231472601030000)
20-00517545
Service Request Number: 20-00517545 • Address: 7142 CANONGATE DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00517545
Address
7142 CANONGATE DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-26T23:59:00.000
Status
Closed
Created Date
2020-05-19T08:39:54.000
Update Date
2020-05-27T13:30:46.000
Closed Date
2020-05-19T08:39:54.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VD7r5AAD
Lat Location
(32.97963016702808400,-96.78250937162625000)
20-00467691
Service Request Number: 20-00467691 • Address: 5912 MOSSBROOK TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00467691
Address
5912 MOSSBROOK TRL, DALLAS, TX, 75252
City Council District
12
Department
Public Works
Service Request Type
Lid Cover Broken - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-19T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-05T11:16:31.000
Update Date
2020-05-06T08:39:23.000
Closed Date
2020-05-05T11:16:31.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VAyzmAAD
Lat Location
(33.01186059324490400,-96.80598080808215000)
20-00467244
Service Request Number: 20-00467244 • Address: CAMPBELL RD & PRESTON RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00467244
Address
CAMPBELL RD & PRESTON RD, DALLAS, TX, 75248
City Council District
12
Department
Transportation
Service Request Type
Traffic Signal - Other Dispatch - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-05-11T23:59:00.000
Status
Closed
Created Date
2020-05-05T21:58:38.000
Update Date
2020-05-06T07:52:50.000
Closed Date
2020-05-05T21:58:38.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VAxRAAA1
Lat Location
(32.98335819171549000,-96.80441869701644000)
20-00531096
Service Request Number: 20-00531096 • Address: 5915 OAKCREST RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00531096
Address
5915 OAKCREST RD, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-28T23:59:00.000
Status
Closed
Created Date
2020-05-21T14:03:36.000
Update Date
2020-05-27T13:44:52.000
Closed Date
2020-05-21T14:03:36.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VDduxAAD
Lat Location
(32.96832749439765600,-96.80126051243884000)
20-00630428
Service Request Number: 20-00630428 • Address: 5616 BENTWOOD TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00630428
Address
5616 BENTWOOD TRL, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-25T23:59:00.000
Status
Closed
Created Date
2020-06-18T10:41:24.000
Update Date
2020-06-23T14:55:33.000
Closed Date
2020-06-18T10:41:24.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VxZwQAAV
Lat Location
(33.00798151687134000,-96.80419026204120000)
20-00150444
Service Request Number: 20-00150444 • Address: 7866 QUERIDA LN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00150444
Address
7866 QUERIDA LN, DALLAS, TX, 75248
City Council District
12
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-03T00:59:00.000
Status
Closed
Created Date
2020-02-13T09:09:07.000
Update Date
2020-05-27T15:25:10.000
Closed Date
2020-02-13T09:09:07.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000RkCRXAA3
Lat Location
(32.96948340090333600,-96.76970915685182000)
19-01326322
Service Request Number: 19-01326322 • Address: 6005 BENTWOOD TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
19-01326322
Address
6005 BENTWOOD TRL, DALLAS, TX, 75252
City Council District
12
Department
311 Customer Service Center
Service Request Type
Water Payments & Billing Inquiry - 311
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2019-12-13T00:59:00.000
Status
Closed
Created Date
2019-11-13T16:09:30.000
Update Date
2020-07-12T01:16:19.000
Closed Date
2019-11-13T16:09:30.000
Outcome
Information Provided
Priority
MCC
Method Received Description
Email
Unique Key
500t000000ObrtkAAB
Lat Location
(33.00409295384998400,-96.80432405344592000)
20-00646516
Service Request Number: 20-00646516 • Address: 6215 SOUTHPOINT DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00646516
Address
6215 SOUTHPOINT DR, DALLAS, TX, 75248
City Council District
12
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-06-25T23:59:00.000
Status
Closed
Created Date
2020-06-23T11:09:25.000
Update Date
2020-07-12T01:16:16.000
Closed Date
2020-06-23T11:09:25.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000VyECsAAN
Lat Location
(32.97631646869426000,-96.79886961080312000)
20-00549350
Service Request Number: 20-00549350 • Address: 15726 EL ESTADO DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00549350
Address
15726 EL ESTADO DR, DALLAS, TX, 75248
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-28T23:59:00.000
Status
Closed
Created Date
2020-05-27T12:00:42.000
Update Date
2020-05-27T15:10:58.000
Closed Date
2020-05-27T12:00:42.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VEIcpAAH
Lat Location
(32.96271332732193000,-96.77185156643405000)
20-00646764
Service Request Number: 20-00646764 • Address: 3939 FRANKFORD RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00646764
Address
3939 FRANKFORD RD, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-06-25T23:59:00.000
Status
Closed
Created Date
2020-06-23T11:42:20.000
Update Date
2020-06-23T15:46:28.000
Closed Date
2020-06-23T11:42:20.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VyExFAAV
Lat Location
(32.99709425458872400,-96.84590352906727000)
20-00057887
Service Request Number: 20-00057887 • Address: 18217 MIDWAY RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00057887
Address
18217 MIDWAY RD, DALLAS, TX, 75287
City Council District
12
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-01-23T00:59:00.000
Status
Closed
Created Date
2020-01-17T16:40:51.000
Update Date
2020-07-12T01:16:02.000
Closed Date
2020-01-17T16:40:51.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000R2oivAAB
Lat Location
(32.99801038036165600,-96.84409198730786000)
20-00790532
Service Request Number: 20-00790532 • Address: 4405 COBBLERS LN, DALLAS • City Council District: 12
Service Request Number
20-00790532
Address
4405 COBBLERS LN, DALLAS
City Council District
12
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-08-03T23:59:00.000
Status
Closed
Created Date
2020-08-01T10:43:01.000
Update Date
2020-08-01T13:06:23.000
Closed Date
2020-08-01T10:43:01.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000XfC3ZAAV
Lat Location
(32.99153884862849400,-96.83276488024859000)
20-00548354
Service Request Number: 20-00548354 • Address: MIDWAY RD & TIMBERGLEN RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00548354
Address
MIDWAY RD & TIMBERGLEN RD, DALLAS, TX, 75287
City Council District
12
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-06-02T23:59:00.000
Status
Closed
Created Date
2020-05-27T10:12:47.000
Update Date
2020-05-27T15:10:17.000
Closed Date
2020-05-27T10:12:47.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VEGbZAAX
Lat Location
(33.00399487204961000,-96.84381350497647000)
20-00537597
Service Request Number: 20-00537597 • Address: 18265 BRIGHTON GREEN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00537597
Address
18265 BRIGHTON GREEN, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Brush/Bulk - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-06-03T23:59:00.000
Status
Closed
Created Date
2020-05-23T06:39:12.000
Update Date
2020-05-27T15:34:45.000
Closed Date
2020-05-23T06:39:12.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VDsUvAAL
Lat Location
(32.99994456150168000,-96.78601775935242000)
20-00648963
Service Request Number: 20-00648963 • Address: 7447 FOXWORTH DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00648963
Address
7447 FOXWORTH DR, DALLAS, TX, 75248
City Council District
12
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2020-06-24T23:59:00.000
Status
Closed
Created Date
2020-06-23T16:16:17.000
Update Date
2020-06-23T16:16:22.000
Closed Date
2020-06-23T16:16:17.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VyJgrAAF
Lat Location
(32.96963877623434000,-96.77956212657689000)
20-00539770
Service Request Number: 20-00539770 • Address: 18455 MICHAELANGELO DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00539770
Address
18455 MICHAELANGELO DR, DALLAS, TX, 75287
City Council District
12
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-06-15T23:59:00.000
Status
Closed
Created Date
2020-05-24T19:29:24.000
Update Date
2020-05-27T15:10:17.000
Closed Date
2020-05-24T19:29:24.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VDw3KAAT
Lat Location
(33.00473133747579000,-96.86483633618118000)
20-00406001
Service Request Number: 20-00406001 • Address: 17236 HIDDEN GLENN DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00406001
Address
17236 HIDDEN GLENN DR, DALLAS, TX, 75248
City Council District
12
Department
Public Works
Service Request Type
Sidewalk Utility Obstruction - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-06-01T23:59:00.000
Status
Closed
Created Date
2020-04-20T16:44:59.000
Update Date
2020-05-06T10:30:51.000
Closed Date
2020-04-20T16:44:59.000
Outcome
Request being addressed by another organization
Priority
Standard
Method Received Description
API
Unique Key
500t000000UUQXdAAP
Lat Location
(32.98361190157787000,-96.79497222936135000)
20-00455204
Service Request Number: 20-00455204 • Address: 16203 DALMALLEY LN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00455204
Address
16203 DALMALLEY LN, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-08T23:59:00.000
Status
Closed
Created Date
2020-05-02T14:47:46.000
Update Date
2020-05-06T11:24:42.000
Closed Date
2020-05-02T14:47:46.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VAZh2AAH
Lat Location
(32.97315183971746000,-96.77760978950386000)
20-00453096
Service Request Number: 20-00453096 • Address: 5415 WILLOW WOOD LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00453096
Address
5415 WILLOW WOOD LN, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-08T23:59:00.000
Status
Closed
Created Date
2020-05-01T15:20:48.000
Update Date
2020-05-06T11:23:15.000
Closed Date
2020-05-01T15:20:48.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VAW0EAAX
Lat Location
(33.00865850924196000,-96.81384395817052000)
20-00456745
Service Request Number: 20-00456745 • Address: 17519 MUIRFIELD DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00456745
Address
17519 MUIRFIELD DR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-08T23:59:00.000
Status
Closed
Created Date
2020-05-03T18:48:31.000
Update Date
2020-05-06T11:16:42.000
Closed Date
2020-05-03T18:48:31.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VAcNZAA1
Lat Location
(32.99133113271442000,-96.82277140093504000)
20-00614708
Service Request Number: 20-00614708 • Address: 7505 LARCHMONT DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00614708
Address
7505 LARCHMONT DR, DALLAS, TX, 75252
City Council District
12
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-06-26T23:59:00.000
Status
Closed
Created Date
2020-06-14T19:31:22.000
Update Date
2020-07-12T01:16:23.000
Closed Date
2020-06-14T19:31:22.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000VwuVtAAJ
Lat Location
(32.99476386857881500,-96.77488354934025000)
20-00467617
Service Request Number: 20-00467617 • Address: 18700 MARSH LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00467617
Address
18700 MARSH LN, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-05-07T23:59:00.000
Status
Closed
Created Date
2020-05-06T08:28:40.000
Update Date
2020-05-06T11:19:08.000
Closed Date
2020-05-06T08:28:40.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VAyqaAAD
Lat Location
(33.00561302256908000,-96.85712264952049000)
20-00459487
Service Request Number: 20-00459487 • Address: 2613 SILVERTHORNE DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00459487
Address
2613 SILVERTHORNE DR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-11T23:59:00.000
Status
Closed
Created Date
2020-05-04T12:29:21.000
Update Date
2020-05-06T11:11:55.000
Closed Date
2020-05-04T12:29:21.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VAiLOAA1
Lat Location
(32.99580268797013000,-96.86940764619482000)
20-00428008
Service Request Number: 20-00428008 • Address: 2511 SUNSCAPE LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00428008
Address
2511 SUNSCAPE LN, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-25T17:23:48.000
Update Date
2020-05-06T11:12:43.000
Closed Date
2020-04-25T17:23:48.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000UCzNVAA1
Lat Location
(32.99634156221764000,-96.87184171957940000)
20-00458652
Service Request Number: 20-00458652 • Address: 17303 DAVENPORT RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00458652
Address
17303 DAVENPORT RD, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-11T23:59:00.000
Status
Closed
Created Date
2020-05-04T10:56:14.000
Update Date
2020-05-06T11:19:20.000
Closed Date
2020-05-04T10:56:14.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VAgpWAAT
Lat Location
(32.98415482632923000,-96.79390179564437000)
20-00551200
Service Request Number: 20-00551200 • Address: 16746 CLEARY CIR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00551200
Address
16746 CLEARY CIR, DALLAS, TX, 75248
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Wildlife - DAS
Overall Service Request Due Date
2020-07-08T23:59:00.000
Status
Closed
Created Date
2020-05-27T15:40:24.000
Update Date
2020-05-27T15:41:07.000
Closed Date
2020-05-27T15:40:24.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VENclAAH
Lat Location
(32.98579147850725000,-96.77139210733543000)
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