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311 Service Requests - District 12

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2019 to present.

Services 311 Customer Service Dataset ivjt-gzpb 16 fields
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Showing 50 real records
20-00925785
Service Request Number: 20-00925785 • Address: 7621 LA RISA DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00925785
Address
7621 LA RISA DR, DALLAS, TX, 75248
City Council District
12
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-09-15T23:59:00.000
Status
Closed
Created Date
2020-09-13T15:39:32.000
Update Date
2020-09-13T21:29:28.000
Closed Date
2020-09-13T15:39:32.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000YonynAAB
Lat Location
(32.96265271934702000,-96.77721363229007000)
20-00923653
Service Request Number: 20-00923653 • Address: 4344 WINDHAVEN LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00923653
Address
4344 WINDHAVEN LN, DALLAS, TX, 75287
City Council District
12
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-09-15T23:59:00.000
Status
Closed
Created Date
2020-09-11T21:43:50.000
Update Date
2020-09-13T21:13:30.000
Closed Date
2020-09-11T21:43:50.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000YoeXLAAZ
Lat Location
(33.00773204952985000,-96.83568692323267000)
20-00443866
Service Request Number: 20-00443866 • Address: 7424 BRENTFIELD DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00443866
Address
7424 BRENTFIELD DR, DALLAS, TX, 75248
City Council District
12
Department
Water Utilities
Service Request Type
Creek/Culvert Blockage - DWU
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-06-12T23:59:00.000
Status
Closed
Created Date
2020-04-29T15:36:10.000
Update Date
2020-05-07T09:54:03.000
Closed Date
2020-04-29T15:36:10.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UDU94AAH
Lat Location
(32.97483591345197000,-96.77910311771466000)
20-00638084
Service Request Number: 20-00638084 • Address: 4408 ANDORA CT, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00638084
Address
4408 ANDORA CT, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-06-24T23:59:00.000
Status
Closed
Created Date
2020-06-20T11:06:36.000
Update Date
2020-06-24T08:33:35.000
Closed Date
2020-06-20T11:06:36.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VxsnxAAB
Lat Location
(32.99988665586069000,-96.83299046694378000)
19-01457822
Service Request Number: 19-01457822 • Address: 18715 REMBRANDT TER, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
19-01457822
Address
18715 REMBRANDT TER, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2019-12-21T11:13:22.000
Update Date
2020-07-12T01:13:37.000
Closed Date
2019-12-21T11:13:22.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000PyYWPAA3
Lat Location
(33.00699713707395000,-96.85974784363044000)
20-00791706
Service Request Number: 20-00791706 • Address: 18845 CAMPBELL RD, DALLAS • City Council District: 12
Service Request Number
20-00791706
Address
18845 CAMPBELL RD, DALLAS
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Annual 20 Cubic Yard Exemption - SAN
Overall Service Request Due Date
2020-08-03T09:55:01.000
Status
Closed
Created Date
2020-08-02T09:55:01.000
Update Date
2020-08-02T09:55:05.000
Closed Date
2020-08-02T09:55:01.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000XfGAIAA3
Lat Location
(33.00430264889606000,-96.81106637300131000)
20-00132743
Service Request Number: 20-00132743 • Address: 5505 HARBOR TOWN DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00132743
Address
5505 HARBOR TOWN DR, DALLAS, TX, 75287
City Council District
12
Department
311 Customer Service Center
Service Request Type
Water Questions - 311
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2020-03-09T23:59:00.000
Status
Closed
Created Date
2020-02-07T18:44:17.000
Update Date
2020-07-12T01:15:57.000
Closed Date
2020-02-07T18:44:17.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000R5eZ7AAJ
Lat Location
(32.98797040773536000,-96.82069081249018000)
20-00640554
Service Request Number: 20-00640554 • Address: 4407 BUTTONWOOD CT, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00640554
Address
4407 BUTTONWOOD CT, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-06-25T23:59:00.000
Status
Closed
Created Date
2020-06-22T08:28:25.000
Update Date
2020-06-24T08:39:16.000
Closed Date
2020-06-22T08:28:25.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VxyZqAAJ
Lat Location
(33.00080921151893000,-96.83298836610115000)
20-00626070
Service Request Number: 20-00626070 • Address: DALLAS PKWY & FRANKFORD RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00626070
Address
DALLAS PKWY & FRANKFORD RD, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-06-17T10:58:28.000
Update Date
2020-07-12T01:14:10.000
Closed Date
2020-06-17T10:58:28.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VxOCvAAN
Lat Location
(32.99764173583975000,-96.82953833922755000)
20-00461555
Service Request Number: 20-00461555 • Address: 6728 KINGSHOLLOW DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00461555
Address
6728 KINGSHOLLOW DR, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-04T16:25:14.000
Update Date
2020-05-07T10:28:37.000
Closed Date
2020-05-04T16:25:14.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VAlx6AAD
Lat Location
(32.96779067249622000,-96.79087615083849000)
20-00002056
Service Request Number: 20-00002056 • Address: 2416 SILVERTHORNE DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00002056
Address
2416 SILVERTHORNE DR, DALLAS, TX, 75287
City Council District
12
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-01-07T00:59:00.000
Status
Closed
Created Date
2020-01-02T10:38:16.000
Update Date
2020-07-12T01:16:28.000
Closed Date
2020-01-02T10:38:16.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000PzaEfAAJ
Lat Location
(32.99370261535110000,-96.87107249108762000)
20-00347201
Service Request Number: 20-00347201 • Address: 16117 LONGVISTA DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00347201
Address
16117 LONGVISTA DR, DALLAS, TX, 75248
City Council District
12
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-04-05T12:25:11.000
Update Date
2020-07-12T01:16:20.000
Closed Date
2020-04-05T12:25:11.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TF6WaAAL
Lat Location
(32.97125491990895000,-96.78336770915432000)
20-00070337
Service Request Number: 20-00070337 • Address: 18110 MARSH LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00070337
Address
18110 MARSH LN, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-22T12:49:06.000
Update Date
2020-05-07T10:15:27.000
Closed Date
2020-01-22T12:49:06.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000R3GkZAAV
Lat Location
(32.99723645452813000,-96.85534511800738000)
20-00310628
Service Request Number: 20-00310628 • Address: 17815 MISTY GROVE DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00310628
Address
17815 MISTY GROVE DR, DALLAS, TX, 75287
City Council District
12
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-30T23:59:00.000
Status
Closed
Created Date
2020-03-26T14:55:49.000
Update Date
2020-07-12T01:16:43.000
Closed Date
2020-03-26T14:55:49.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000TDz4uAAD
Lat Location
(32.99212699561049000,-96.85444091536601000)
20-00310756
Service Request Number: 20-00310756 • Address: 18839 MARSH LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00310756
Address
18839 MARSH LN, DALLAS, TX, 75287
City Council District
12
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-30T23:59:00.000
Status
Closed
Created Date
2020-03-26T15:12:30.000
Update Date
2020-07-12T01:16:43.000
Closed Date
2020-03-26T15:12:30.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000TDzKDAA1
Lat Location
(33.00749529357783000,-96.85741494174243000)
20-00472965
Service Request Number: 20-00472965 • Address: 6201 OAKLEAF RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00472965
Address
6201 OAKLEAF RD, DALLAS, TX, 75248
City Council District
12
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-20T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-06T12:25:27.000
Update Date
2020-05-07T09:56:07.000
Closed Date
2020-05-06T12:25:27.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
API
Unique Key
500t000000VB9onAAD
Lat Location
(32.96601877851003000,-96.79877337421402000)
20-00925002
Service Request Number: 20-00925002 • Address: 17490 MEANDERING WAY, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00925002
Address
17490 MEANDERING WAY, DALLAS, TX, 75252
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Overall Service Request Due Date
2020-10-12T23:59:00.000
Status
Closed
Created Date
2020-09-12T22:38:26.000
Update Date
2020-09-13T23:00:17.000
Closed Date
2020-09-12T22:38:26.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000YojpFAAR
Lat Location
(32.98994067163818000,-96.77930219555292000)
20-00297442
Service Request Number: 20-00297442 • Address: 6255 CUPERTINO TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00297442
Address
6255 CUPERTINO TRL, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-23T17:58:52.000
Update Date
2020-07-12T01:13:44.000
Closed Date
2020-03-23T17:58:52.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TDa8NAAT
Lat Location
(33.00427547296986000,-96.79664005159874000)
20-00923779
Service Request Number: 20-00923779 • Address: 18809 LINA ST, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00923779
Address
18809 LINA ST, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Overall Service Request Due Date
2020-10-12T23:59:00.000
Status
Closed
Created Date
2020-09-12T07:16:15.000
Update Date
2020-09-13T23:00:17.000
Closed Date
2020-09-12T07:16:15.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000YogqgAAB
Lat Location
(33.00757046224614000,-96.84804809181354000)
20-00632086
Service Request Number: 20-00632086 • Address: MARSH LN & TIMBERGLEN RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00632086
Address
MARSH LN & TIMBERGLEN RD, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2020-06-21T23:59:00.000
Status
In Progress
Created Date
2020-06-18T14:59:07.000
Update Date
2020-07-12T01:14:13.000
Closed Date
2020-06-18T14:59:07.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VxeOeAAJ
Lat Location
(33.00301218230254000,-96.85731279427037000)
20-00122277
Service Request Number: 20-00122277 • Address: 17490 MEANDERING WAY, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00122277
Address
17490 MEANDERING WAY, DALLAS, TX, 75252
City Council District
12
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-02-08T00:59:00.000
Status
Closed
Created Date
2020-02-05T14:02:20.000
Update Date
2020-07-12T01:16:28.000
Closed Date
2020-02-05T14:02:20.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000R5EhaAAF
Lat Location
(32.98994067163818000,-96.77930219555292000)
20-00764016
Service Request Number: 20-00764016 • Address: 2771 HARBINGER LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00764016
Address
2771 HARBINGER LN, DALLAS, TX, 75287
City Council District
12
Department
Sustainable Development and Construction
Service Request Type
Advertising Sign Violation - SDC
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-08-07T23:59:00.000
Status
Closed
Created Date
2020-07-24T13:44:27.000
Update Date
2020-08-02T10:49:14.000
Closed Date
2020-07-24T13:44:27.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000XdXiTAAV
Lat Location
(32.99246735501314000,-96.86603232442435000)
20-00637724
Service Request Number: 20-00637724 • Address: 4427 LANDLEWOOD CT, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00637724
Address
4427 LANDLEWOOD CT, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-06-24T23:59:00.000
Status
Closed
Created Date
2020-06-20T07:49:16.000
Update Date
2020-06-24T08:53:26.000
Closed Date
2020-06-20T07:49:16.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VxsEoAAJ
Lat Location
(33.00242809815296000,-96.83281867839308000)
20-00464965
Service Request Number: 20-00464965 • Address: 7120 BREMERTON CT, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00464965
Address
7120 BREMERTON CT, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-12T23:59:00.000
Status
Closed
Created Date
2020-05-05T12:58:06.000
Update Date
2020-05-07T11:39:05.000
Closed Date
2020-05-05T12:58:06.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VAt8aAAD
Lat Location
(32.99543418832587000,-96.78099484838320000)
20-00457879
Service Request Number: 20-00457879 • Address: 15849 EL ESTADO DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00457879
Address
15849 EL ESTADO DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-07T23:59:00.000
Status
Closed
Created Date
2020-05-04T09:33:04.000
Update Date
2020-05-07T11:07:39.000
Closed Date
2020-05-04T09:33:04.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VAfNqAAL
Lat Location
(32.96445391271603000,-96.77033705937748000)
20-00463178
Service Request Number: 20-00463178 • Address: 7736 LA VERDURA DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00463178
Address
7736 LA VERDURA DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-08T23:59:00.000
Status
Closed
Created Date
2020-05-05T09:29:09.000
Update Date
2020-05-07T11:09:26.000
Closed Date
2020-05-05T09:29:09.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VApvnAAD
Lat Location
(32.96691138415626000,-96.77466253907836000)
20-00464358
Service Request Number: 20-00464358 • Address: 7711 LA SOBRINA DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00464358
Address
7711 LA SOBRINA DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-08T23:59:00.000
Status
Closed
Created Date
2020-05-05T11:43:11.000
Update Date
2020-05-07T11:10:45.000
Closed Date
2020-05-05T11:43:11.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VAs2IAAT
Lat Location
(32.96872541777146600,-96.77560708236817000)
20-00639231
Service Request Number: 20-00639231 • Address: 17795 DALLAS PKWY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00639231
Address
17795 DALLAS PKWY, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed (Duplicate)
Created Date
2020-06-21T09:18:57.000
Update Date
2020-07-12T01:13:53.000
Closed Date
2020-06-21T09:18:57.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VxuyeAAB
Lat Location
(32.99210481630485000,-96.82972632028405000)
20-00525917
Service Request Number: 20-00525917 • Address: 7228 HOLYOKE DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00525917
Address
7228 HOLYOKE DR, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-20T13:55:12.000
Update Date
2020-07-12T01:13:53.000
Closed Date
2020-05-20T13:55:12.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VDPy0AAH
Lat Location
(32.97693304457868600,-96.78129474921121000)
20-00791780
Service Request Number: 20-00791780 • Address: 2771 HARBINGER LN, DALLAS • City Council District: 12
Service Request Number
20-00791780
Address
2771 HARBINGER LN, DALLAS
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
New
Created Date
2020-08-02T10:45:08.000
Update Date
2020-08-02T10:45:17.000
Closed Date
2020-08-02T10:45:08.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000XfGovAAF
Lat Location
(32.99259852855431000,-96.86595794456235000)
20-00021672
Service Request Number: 20-00021672 • Address: 7247 ARBOR OAKS DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00021672
Address
7247 ARBOR OAKS DR, DALLAS, TX, 75248
City Council District
12
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-01-11T00:59:00.000
Status
Closed
Created Date
2020-01-08T10:20:55.000
Update Date
2020-07-12T01:16:43.000
Closed Date
2020-01-08T10:20:55.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000Q0HfVAAV
Lat Location
(32.97584953931893600,-96.78261825014020000)
20-00113930
Service Request Number: 20-00113930 • Address: 3653 TIMBERGLEN RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00113930
Address
3653 TIMBERGLEN RD, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-03T15:30:10.000
Update Date
2020-05-07T11:39:02.000
Closed Date
2020-02-03T15:30:10.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000R4uYCAAZ
Lat Location
(33.00002085612395000,-96.85210623134053000)
20-00461310
Service Request Number: 20-00461310 • Address: 4820 BELLERIVE DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00461310
Address
4820 BELLERIVE DR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-11T23:59:00.000
Status
Closed
Created Date
2020-05-04T15:49:33.000
Update Date
2020-05-07T11:36:48.000
Closed Date
2020-05-04T15:49:33.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VAlWPAA1
Lat Location
(32.99366965044389000,-96.82652681640165000)
20-00462704
Service Request Number: 20-00462704 • Address: 7632 LA MANGA DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00462704
Address
7632 LA MANGA DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-08T23:59:00.000
Status
Closed
Created Date
2020-05-05T08:30:51.000
Update Date
2020-05-07T11:12:22.000
Closed Date
2020-05-05T08:30:51.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VAp5cAAD
Lat Location
(32.97034152504859600,-96.77676478916868000)
20-00462852
Service Request Number: 20-00462852 • Address: 17737 SAGE LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00462852
Address
17737 SAGE LN, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-12T23:59:00.000
Status
Closed
Created Date
2020-05-05T08:53:49.000
Update Date
2020-05-07T11:39:51.000
Closed Date
2020-05-05T08:53:49.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VApNCAA1
Lat Location
(32.99239537615971000,-96.76193649280323000)
20-00279135
Service Request Number: 20-00279135 • Address: 16424 LAUDER LN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00279135
Address
16424 LAUDER LN, DALLAS, TX, 75248
City Council District
12
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T14:23:37.000
Update Date
2020-07-12T01:15:56.000
Closed Date
2020-03-18T14:23:37.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5bZ5AAJ
Lat Location
(32.98002661560432000,-96.77199531641834000)
20-00439233
Service Request Number: 20-00439233 • Address: 19007 TUPELO LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00439233
Address
19007 TUPELO LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-11T23:59:00.000
Status
Closed
Created Date
2020-04-28T16:38:08.000
Update Date
2020-05-07T11:26:01.000
Closed Date
2020-04-28T16:38:08.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UDL7oAAH
Lat Location
(33.01097482845483500,-96.86161981930147000)
20-00638219
Service Request Number: 20-00638219 • Address: 6427 MIMMS DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00638219
Address
6427 MIMMS DR, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-06-24T23:59:00.000
Status
Closed
Created Date
2020-06-20T12:37:30.000
Update Date
2020-06-24T08:44:30.000
Closed Date
2020-06-20T12:37:30.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000Vxt6MAAR
Lat Location
(33.00092327326023000,-96.79247829490431000)
20-00466449
Service Request Number: 20-00466449 • Address: 7608 DORNOCH LN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00466449
Address
7608 DORNOCH LN, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-08T23:59:00.000
Status
Closed
Created Date
2020-05-05T16:19:49.000
Update Date
2020-05-07T11:14:56.000
Closed Date
2020-05-05T16:19:49.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VAvsYAAT
Lat Location
(32.97543487518612000,-96.77690984802342000)
20-00537117
Service Request Number: 20-00537117 • Address: 19012 TUPELO LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00537117
Address
19012 TUPELO LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-28T23:59:00.000
Status
Closed
Created Date
2020-05-22T17:44:44.000
Update Date
2020-05-28T10:19:27.000
Closed Date
2020-05-22T17:44:44.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VDrHMAA1
Lat Location
(33.01121291680810000,-96.86149098052282000)
20-00443488
Service Request Number: 20-00443488 • Address: 7203 DEBBE DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00443488
Address
7203 DEBBE DR, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-12T23:59:00.000
Status
Closed
Created Date
2020-04-29T14:54:17.000
Update Date
2020-05-07T11:38:19.000
Closed Date
2020-04-29T14:54:17.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UDTSyAAP
Lat Location
(32.99387858386800000,-96.78101089584649000)
20-00482484
Service Request Number: 20-00482484 • Address: 17723 VOSS RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00482484
Address
17723 VOSS RD, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-09T19:36:55.000
Update Date
2020-05-28T10:11:55.000
Closed Date
2020-05-09T19:36:55.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VBnmZAAT
Lat Location
(32.98982758488872000,-96.83900611707242000)
20-00460896
Service Request Number: 20-00460896 • Address: 4923 CAPE CORAL DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00460896
Address
4923 CAPE CORAL DR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-11T23:59:00.000
Status
Closed
Created Date
2020-05-04T15:03:38.000
Update Date
2020-05-07T11:35:45.000
Closed Date
2020-05-04T15:03:38.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VAkomAAD
Lat Location
(32.99683336527239000,-96.82331978751697000)
20-00419147
Service Request Number: 20-00419147 • Address: SOUTHPOINT DR & DAVENPORT RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00419147
Address
SOUTHPOINT DR & DAVENPORT RD, DALLAS, TX, 75248
City Council District
12
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-30T23:59:00.000
Status
Closed
Created Date
2020-04-23T12:27:11.000
Update Date
2020-05-07T11:28:34.000
Closed Date
2020-04-23T12:27:11.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UCjxjAAD
Lat Location
(32.97617306155553000,-96.79880464041410000)
20-00455097
Service Request Number: 20-00455097 • Address: 18947 MISTHAVEN PL, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00455097
Address
18947 MISTHAVEN PL, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-06T23:59:00.000
Status
Closed
Created Date
2020-05-02T13:24:21.000
Update Date
2020-05-07T11:46:20.000
Closed Date
2020-05-02T13:24:21.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VAZTTAA5
Lat Location
(33.00867209936537000,-96.83697338807862000)
20-00406788
Service Request Number: 20-00406788 • Address: 3952 STOCKTON LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00406788
Address
3952 STOCKTON LN, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-21T07:19:04.000
Update Date
2020-05-07T12:00:43.000
Closed Date
2020-04-21T07:19:04.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000UURzrAAH
Lat Location
(32.99940811932870600,-96.84502439244699000)
20-00393162
Service Request Number: 20-00393162 • Address: 3952 STOCKTON LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00393162
Address
3952 STOCKTON LN, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-16T18:44:17.000
Update Date
2020-05-07T11:56:09.000
Closed Date
2020-04-16T18:44:17.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TGPgrAAH
Lat Location
(32.99940811932870600,-96.84502439244699000)
20-00468045
Service Request Number: 20-00468045 • Address: 7606 DORNOCH LN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00468045
Address
7606 DORNOCH LN, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-11T23:59:00.000
Status
Closed
Created Date
2020-05-06T09:24:01.000
Update Date
2020-05-07T12:33:33.000
Closed Date
2020-05-06T09:24:01.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VAzcPAAT
Lat Location
(32.97543492673031000,-96.77694396995707000)
20-00465577
Service Request Number: 20-00465577 • Address: 16102 RED CEDAR TRL, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00465577
Address
16102 RED CEDAR TRL, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-08T23:59:00.000
Status
Closed
Created Date
2020-05-05T14:35:55.000
Update Date
2020-05-07T12:12:12.000
Closed Date
2020-05-05T14:35:55.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VAuPuAAL
Lat Location
(32.96755504527702400,-96.79969547816472000)
20-00926230
Service Request Number: 20-00926230 • Address: 2929 FRANKFORD RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00926230
Address
2929 FRANKFORD RD, DALLAS, TX, 75287
City Council District
12
Department
Public Works
Service Request Type
Tree Down/Low Limbs - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-09-17T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-09-14T00:00:54.000
Update Date
2020-09-14T03:47:25.000
Closed Date
2020-09-14T00:00:54.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000YoqiBAAR
Lat Location
(32.99708716472438400,-96.86267191358115000)
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