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311 Service Requests - District 12

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2019 to present.

Services 311 Customer Service Dataset ivjt-gzpb 16 fields
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Showing 50 real records
20-00537665
Service Request Number: 20-00537665 • Address: 2611 SEEDLING LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00537665
Address
2611 SEEDLING LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-28T23:59:00.000
Status
Closed
Created Date
2020-05-23T08:29:23.000
Update Date
2020-05-28T10:04:48.000
Closed Date
2020-05-23T08:29:23.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VDsdxAAD
Lat Location
(32.99112316835702000,-96.86851794770932000)
20-00393152
Service Request Number: 20-00393152 • Address: 3952 STOCKTON LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00393152
Address
3952 STOCKTON LN, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-16T18:39:42.000
Update Date
2020-05-07T11:52:57.000
Closed Date
2020-04-16T18:39:42.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TGPfZAAX
Lat Location
(32.99940811932870600,-96.84502439244699000)
20-00926231
Service Request Number: 20-00926231 • Address: 2929 FRANKFORD RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00926231
Address
2929 FRANKFORD RD, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
New
Created Date
2020-09-14T03:50:33.000
Update Date
2020-09-14T03:50:44.000
Closed Date
2020-09-14T03:50:33.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000YoqbzAAB
Lat Location
(32.99708716472438400,-96.86267191358115000)
20-00536364
Service Request Number: 20-00536364 • Address: 18928 WATERWAY RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00536364
Address
18928 WATERWAY RD, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-28T23:59:00.000
Status
Closed
Created Date
2020-05-22T15:33:08.000
Update Date
2020-05-28T10:35:57.000
Closed Date
2020-05-22T15:33:08.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VDpiXAAT
Lat Location
(33.00826715900932000,-96.83600428379640000)
20-00462369
Service Request Number: 20-00462369 • Address: 7222 AUTHON DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00462369
Address
7222 AUTHON DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-11T23:59:00.000
Status
Closed
Created Date
2020-05-04T21:45:49.000
Update Date
2020-05-07T11:40:52.000
Closed Date
2020-05-04T21:45:49.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VAnUVAA1
Lat Location
(32.97128820522571000,-96.78294785512009000)
20-00450114
Service Request Number: 20-00450114 • Address: 6203 BERTHOUD PASS, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00450114
Address
6203 BERTHOUD PASS, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-06T23:59:00.000
Status
Closed
Created Date
2020-05-01T09:06:26.000
Update Date
2020-05-07T11:57:39.000
Closed Date
2020-05-01T09:06:26.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VAQsZAAX
Lat Location
(32.99168792644898000,-96.79933374946737000)
20-00406777
Service Request Number: 20-00406777 • Address: 3952 STOCKTON LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00406777
Address
3952 STOCKTON LN, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed (Duplicate)
Created Date
2020-04-21T07:13:50.000
Update Date
2020-05-07T11:56:09.000
Closed Date
2020-04-21T07:13:50.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000UURy0AAH
Lat Location
(32.99940811932870600,-96.84502439244699000)
20-00406779
Service Request Number: 20-00406779 • Address: 3972 STOCKTON LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00406779
Address
3972 STOCKTON LN, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-21T07:15:34.000
Update Date
2020-05-07T12:05:56.000
Closed Date
2020-04-21T07:15:34.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000UURyQAAX
Lat Location
(32.99940268495133000,-96.84430612110663000)
20-00456127
Service Request Number: 20-00456127 • Address: 6212 TELLURIDE LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00456127
Address
6212 TELLURIDE LN, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-06T23:59:00.000
Status
Closed
Created Date
2020-05-03T12:00:52.000
Update Date
2020-05-07T12:00:47.000
Closed Date
2020-05-03T12:00:52.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VAbUJAA1
Lat Location
(32.99240128477905600,-96.79919801605419000)
20-00456413
Service Request Number: 20-00456413 • Address: 6825 CRESTLAND AVE, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00456413
Address
6825 CRESTLAND AVE, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-06T23:59:00.000
Status
Closed
Created Date
2020-05-03T14:54:44.000
Update Date
2020-05-07T12:08:02.000
Closed Date
2020-05-03T14:54:44.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VAbsaAAD
Lat Location
(32.99001514029474000,-96.78629701310328000)
20-00456417
Service Request Number: 20-00456417 • Address: 6825 CRESTLAND AVE, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00456417
Address
6825 CRESTLAND AVE, DALLAS, TX, 75252
City Council District
12
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-03T14:55:28.000
Update Date
2020-05-07T12:06:51.000
Closed Date
2020-05-03T14:55:28.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VAbsuAAD
Lat Location
(32.99001514029474000,-96.78629701310328000)
20-00474131
Service Request Number: 20-00474131 • Address: 18110 MIDWAY RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00474131
Address
18110 MIDWAY RD, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-05-09T23:59:00.000
Status
Closed
Created Date
2020-05-07T12:32:29.000
Update Date
2020-05-07T12:34:15.000
Closed Date
2020-05-07T12:32:29.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000VBCAlAAP
Lat Location
(32.99618355234937000,-96.84371372985471000)
20-00462632
Service Request Number: 20-00462632 • Address: 17532 IVY HILL DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00462632
Address
17532 IVY HILL DR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-08T23:59:00.000
Status
Closed
Created Date
2020-05-05T08:17:51.000
Update Date
2020-05-07T11:50:36.000
Closed Date
2020-05-05T08:17:51.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VAowkAAD
Lat Location
(32.99298618854411000,-96.81864612522813000)
20-00550901
Service Request Number: 20-00550901 • Address: 7124 CLEARHAVEN DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00550901
Address
7124 CLEARHAVEN DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Cost-Plus - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-03T23:59:00.000
Status
Closed
Created Date
2020-05-27T15:09:45.000
Update Date
2020-05-28T10:19:52.000
Closed Date
2020-05-27T15:09:45.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VEN3CAAX
Lat Location
(32.96686874915328000,-96.78560448845326000)
20-00448332
Service Request Number: 20-00448332 • Address: 6812 RISEDEN DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00448332
Address
6812 RISEDEN DR, DALLAS, TX, 75252
City Council District
12
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-14T23:59:00.000
Status
Closed
Created Date
2020-04-30T15:08:20.000
Update Date
2020-05-07T12:03:19.000
Closed Date
2020-04-30T15:08:20.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VANBcAAP
Lat Location
(32.99513918742636000,-96.78692926036672000)
20-00466708
Service Request Number: 20-00466708 • Address: 7211 HIGHLAND HEATHER LN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00466708
Address
7211 HIGHLAND HEATHER LN, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-08T23:59:00.000
Status
Closed
Created Date
2020-05-05T16:54:01.000
Update Date
2020-05-07T12:04:52.000
Closed Date
2020-05-05T16:54:01.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VAwHEAA1
Lat Location
(32.98736373739970400,-96.78166634453467000)
20-00474091
Service Request Number: 20-00474091 • Address: 18110 MIDWAY RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00474091
Address
18110 MIDWAY RD, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-05-09T23:59:00.000
Status
Closed
Created Date
2020-05-07T12:25:13.000
Update Date
2020-05-07T12:26:58.000
Closed Date
2020-05-07T12:25:13.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000VBBxJAAX
Lat Location
(32.99618355234937000,-96.84371372985471000)
20-00434130
Service Request Number: 20-00434130 • Address: 3132 RENAISSANCE DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00434130
Address
3132 RENAISSANCE DR, DALLAS, TX, 75287
City Council District
12
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-11T23:59:00.000
Status
Closed
Created Date
2020-04-27T16:38:18.000
Update Date
2020-05-07T11:44:42.000
Closed Date
2020-04-27T16:38:18.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UDBLBAA5
Lat Location
(32.99502887871345000,-96.86375353725468000)
20-00454230
Service Request Number: 20-00454230 • Address: 4231 BRIARBEND RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00454230
Address
4231 BRIARBEND RD, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-06T23:59:00.000
Status
Closed
Created Date
2020-05-01T19:59:23.000
Update Date
2020-05-07T11:48:49.000
Closed Date
2020-05-01T19:59:23.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VAXuXAAX
Lat Location
(33.00580885109826000,-96.83860302696957000)
20-00252681
Service Request Number: 20-00252681 • Address: 4062 VILLA GROVE DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00252681
Address
4062 VILLA GROVE DR, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-11T14:14:22.000
Update Date
2020-05-28T10:04:58.000
Closed Date
2020-03-11T14:14:22.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T4lmPAAR
Lat Location
(32.99010271343116000,-96.83988428287998000)
20-00473778
Service Request Number: 20-00473778 • Address: 16238 AMBERWOOD RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00473778
Address
16238 AMBERWOOD RD, DALLAS, TX, 75248
City Council District
12
Department
Public Works
Service Request Type
Pot Hole - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-08T23:59:00.000
Status
Closed
Created Date
2020-05-07T11:40:33.000
Update Date
2020-05-07T13:02:43.000
Closed Date
2020-05-07T11:40:33.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VBBTcAAP
Lat Location
(32.97254341702836000,-96.79617392323321000)
20-00474395
Service Request Number: 20-00474395 • Address: 19049 MARSH LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00474395
Address
19049 MARSH LN, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-05-09T23:59:00.000
Status
Closed
Created Date
2020-05-07T13:11:18.000
Update Date
2020-05-07T13:13:42.000
Closed Date
2020-05-07T13:11:18.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000VBCa2AAH
Lat Location
(33.01100314763436000,-96.85743915618990000)
20-00641894
Service Request Number: 20-00641894 • Address: 4419 LANDPIPER CT, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00641894
Address
4419 LANDPIPER CT, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-06-25T23:59:00.000
Status
Closed
Created Date
2020-06-22T11:40:14.000
Update Date
2020-06-24T08:55:09.000
Closed Date
2020-06-22T11:40:14.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Vy1xRAAR
Lat Location
(33.00161727933300000,-96.83288819449156000)
20-00467564
Service Request Number: 20-00467564 • Address: 8244 BRISTLEGRASS WAY, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00467564
Address
8244 BRISTLEGRASS WAY, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-11T23:59:00.000
Status
Closed
Created Date
2020-05-06T08:18:59.000
Update Date
2020-05-07T12:44:36.000
Closed Date
2020-05-06T08:18:59.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VAyiqAAD
Lat Location
(32.98637932511635000,-96.76013822784691000)
20-00474584
Service Request Number: 20-00474584 • Address: 5835 PRESTON FAIRWAYS DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00474584
Address
5835 PRESTON FAIRWAYS DR, DALLAS, TX, 75252
City Council District
12
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2020-05-08T23:59:00.000
Status
Closed
Created Date
2020-05-07T13:35:43.000
Update Date
2020-05-07T13:35:49.000
Closed Date
2020-05-07T13:35:43.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VBD8mAAH
Lat Location
(32.98738081637821000,-96.80767282657717000)
20-00550776
Service Request Number: 20-00550776 • Address: 7003 BREMERTON DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00550776
Address
7003 BREMERTON DR, DALLAS, TX, 75252
City Council District
12
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-05-28T23:59:00.000
Status
Closed
Created Date
2020-05-27T14:53:01.000
Update Date
2020-05-28T10:23:55.000
Closed Date
2020-05-27T14:53:01.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000VEMcMAAX
Lat Location
(32.99519223810161600,-96.78351384511387000)
20-00454490
Service Request Number: 20-00454490 • Address: 17616 IVY HILL DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00454490
Address
17616 IVY HILL DR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-06T23:59:00.000
Status
Closed
Created Date
2020-05-02T08:09:15.000
Update Date
2020-05-07T12:58:17.000
Closed Date
2020-05-02T08:09:15.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VAYU3AAP
Lat Location
(32.99420942123614000,-96.81864081675660000)
20-00694356
Service Request Number: 20-00694356 • Address: 7836 EL PENSADOR DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00694356
Address
7836 EL PENSADOR DR, DALLAS, TX, 75248
City Council District
12
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-07-16T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-07-01T08:18:42.000
Update Date
2020-07-12T01:16:23.000
Closed Date
2020-07-01T08:18:42.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000Wx3prAAB
Lat Location
(32.96519878980633000,-96.77137353238307000)
20-00537364
Service Request Number: 20-00537364 • Address: 17408 RIVER HILL DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00537364
Address
17408 RIVER HILL DR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-28T23:59:00.000
Status
Closed
Created Date
2020-05-22T20:01:02.000
Update Date
2020-05-28T11:06:08.000
Closed Date
2020-05-22T20:01:02.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VDrunAAD
Lat Location
(32.98905933849360400,-96.82528603811110000)
20-00537348
Service Request Number: 20-00537348 • Address: 3908 ST CHRISTOPHER LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00537348
Address
3908 ST CHRISTOPHER LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-28T23:59:00.000
Status
Closed
Created Date
2020-05-22T19:53:02.000
Update Date
2020-05-28T10:47:55.000
Closed Date
2020-05-22T19:53:02.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VDrtVAAT
Lat Location
(32.99384254974371000,-96.84458258662679000)
20-00474467
Service Request Number: 20-00474467 • Address: 18110 MIDWAY RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00474467
Address
18110 MIDWAY RD, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-05-09T23:59:00.000
Status
Closed
Created Date
2020-05-07T13:19:16.000
Update Date
2020-05-07T14:11:07.000
Closed Date
2020-05-07T13:19:16.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000VBCsxAAH
Lat Location
(32.99618355234937000,-96.84371372985471000)
20-00341029
Service Request Number: 20-00341029 • Address: 6900 LA MANGA DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00341029
Address
6900 LA MANGA DR, DALLAS, TX, 75248
City Council District
12
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-03T11:55:13.000
Update Date
2020-07-12T01:16:56.000
Closed Date
2020-04-03T11:55:13.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000TEuPDAA1
Lat Location
(32.97135826310735000,-96.78881318961048000)
20-00536779
Service Request Number: 20-00536779 • Address: 17604 IVY HILL DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00536779
Address
17604 IVY HILL DR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-28T23:59:00.000
Status
Closed
Created Date
2020-05-22T16:28:56.000
Update Date
2020-05-28T11:11:08.000
Closed Date
2020-05-22T16:28:56.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VDqcsAAD
Lat Location
(32.99361194891649000,-96.81864129832431000)
20-00537163
Service Request Number: 20-00537163 • Address: 17402 RIVER HILL DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00537163
Address
17402 RIVER HILL DR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-28T23:59:00.000
Status
Closed
Created Date
2020-05-22T18:08:05.000
Update Date
2020-05-28T11:04:50.000
Closed Date
2020-05-22T18:08:05.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VDrOcAAL
Lat Location
(32.98876062011240000,-96.82528005687159000)
20-00535590
Service Request Number: 20-00535590 • Address: 4126 HIGH STAR LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00535590
Address
4126 HIGH STAR LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-29T23:59:00.000
Status
Closed
Created Date
2020-05-22T13:51:55.000
Update Date
2020-05-28T11:05:39.000
Closed Date
2020-05-22T13:51:55.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VDoNDAA1
Lat Location
(32.99180009994910000,-96.84201688160478000)
20-00670663
Service Request Number: 20-00670663 • Address: 4635 FRANKFORD RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00670663
Address
4635 FRANKFORD RD, DALLAS, TX, 75287
City Council District
12
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-07-01T23:59:00.000
Status
Closed
Created Date
2020-06-29T14:58:03.000
Update Date
2020-07-12T01:16:28.000
Closed Date
2020-06-29T14:58:03.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000WvxJXAAZ
Lat Location
(32.99785948794765000,-96.82713675833472000)
20-00474800
Service Request Number: 20-00474800 • Address: 18613 MIDWAY RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00474800
Address
18613 MIDWAY RD, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-05-09T23:59:00.000
Status
Closed
Created Date
2020-05-07T14:06:34.000
Update Date
2020-05-07T14:08:05.000
Closed Date
2020-05-07T14:06:34.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000VBDd0AAH
Lat Location
(33.00420574295356600,-96.84388128732667000)
20-00537891
Service Request Number: 20-00537891 • Address: 5515 HARBOR TOWN DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00537891
Address
5515 HARBOR TOWN DR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-28T23:59:00.000
Status
Closed
Created Date
2020-05-23T10:33:53.000
Update Date
2020-05-28T11:07:44.000
Closed Date
2020-05-23T10:33:53.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VDt1aAAD
Lat Location
(32.98805954851477000,-96.82046564186908000)
20-00474664
Service Request Number: 20-00474664 • Address: 17906 HILLCREST RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00474664
Address
17906 HILLCREST RD, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-05-08T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-01T08:43:29.000
Update Date
2020-05-07T13:47:10.000
Closed Date
2020-05-01T08:43:29.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VBDKNAA5
Lat Location
(32.99421721069551000,-96.78448059983057000)
20-00471172
Service Request Number: 20-00471172 • Address: 3628 FRANKFORD RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00471172
Address
3628 FRANKFORD RD, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-06T15:37:58.000
Update Date
2020-05-07T14:10:36.000
Closed Date
2020-05-06T15:37:58.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VB5K7AAL
Lat Location
(32.99689273952447600,-96.85454176189540000)
20-00630001
Service Request Number: 20-00630001 • Address: 5800 DESERET TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00630001
Address
5800 DESERET TRL, DALLAS, TX, 75252
City Council District
12
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-07-02T23:59:00.000
Status
Closed
Created Date
2020-06-18T09:43:41.000
Update Date
2020-06-24T08:59:58.000
Closed Date
2020-06-18T09:43:41.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VxZ50AAF
Lat Location
(33.00546223546816500,-96.80933446725317000)
20-00456983
Service Request Number: 20-00456983 • Address: 16452 MEANDERING WAY, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00456983
Address
16452 MEANDERING WAY, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-03T22:25:48.000
Update Date
2020-05-07T14:02:33.000
Closed Date
2020-05-03T22:25:48.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VAcqpAAD
Lat Location
(32.97595600325522000,-96.77849745706636000)
20-00537506
Service Request Number: 20-00537506 • Address: 18035 WINDTOP LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00537506
Address
18035 WINDTOP LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-28T23:59:00.000
Status
Closed
Created Date
2020-05-22T23:00:18.000
Update Date
2020-05-28T10:57:58.000
Closed Date
2020-05-22T23:00:18.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VDsFCAA1
Lat Location
(32.99439252920629400,-96.83992245960914000)
20-00637727
Service Request Number: 20-00637727 • Address: 4035 KENTSHIRE LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00637727
Address
4035 KENTSHIRE LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-06-24T23:59:00.000
Status
Closed
Created Date
2020-06-20T07:55:58.000
Update Date
2020-06-24T08:41:22.000
Closed Date
2020-06-20T07:55:58.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VxsFDAAZ
Lat Location
(33.00244955359816000,-96.84205163517206000)
20-00537697
Service Request Number: 20-00537697 • Address: 17414 RIVER HILL DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00537697
Address
17414 RIVER HILL DR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-28T23:59:00.000
Status
Closed
Created Date
2020-05-23T08:50:50.000
Update Date
2020-05-28T11:03:29.000
Closed Date
2020-05-23T08:50:50.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VDshaAAD
Lat Location
(32.98975611703706000,-96.82536654881127000)
20-00454742
Service Request Number: 20-00454742 • Address: LLOYD CIR & MAPLESHADE LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00454742
Address
LLOYD CIR & MAPLESHADE LN, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-09-18T23:59:00.000
Status
Closed
Created Date
2020-05-02T10:28:22.000
Update Date
2020-05-07T15:01:08.000
Closed Date
2020-05-02T10:28:22.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VAYsXAAX
Lat Location
(33.00670048797760000,-96.80004999878193000)
20-00541707
Service Request Number: 20-00541707 • Address: 18420 VOSS RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00541707
Address
18420 VOSS RD, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-02T23:59:00.000
Status
Closed
Created Date
2020-05-26T08:24:56.000
Update Date
2020-05-28T11:06:47.000
Closed Date
2020-05-26T08:24:56.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VE0ipAAD
Lat Location
(33.00080404849587000,-96.83796730244578000)
20-00642813
Service Request Number: 20-00642813 • Address: 4416 LANDLEWOOD CT, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00642813
Address
4416 LANDLEWOOD CT, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-06-25T23:59:00.000
Status
Closed
Created Date
2020-06-22T14:05:24.000
Update Date
2020-06-24T08:51:54.000
Closed Date
2020-06-22T14:05:24.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Vy4ZvAAJ
Lat Location
(33.00231823089691000,-96.83289148446877000)
20-00540253
Service Request Number: 20-00540253 • Address: 3144 HARBINGER LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00540253
Address
3144 HARBINGER LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-01T23:59:00.000
Status
Closed
Created Date
2020-05-25T10:46:01.000
Update Date
2020-05-28T11:02:40.000
Closed Date
2020-05-25T10:46:01.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VDxFvAAL
Lat Location
(32.99458100053656000,-96.86594964013380000)
20-00550358
Service Request Number: 20-00550358 • Address: 17600 VOSS RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00550358
Address
17600 VOSS RD, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-05-28T23:59:00.000
Status
Closed
Created Date
2020-05-27T14:05:40.000
Update Date
2020-05-28T10:44:47.000
Closed Date
2020-05-27T14:05:40.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VELqgAAH
Lat Location
(32.98775309679938000,-96.83890839917886000)
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