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311 Service Requests - District 12

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2019 to present.

Services 311 Customer Service Dataset ivjt-gzpb 16 fields
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Showing 50 real records
20-00262120
Service Request Number: 20-00262120 • Address: 6434 RIVERVIEW LN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00262120
Address
6434 RIVERVIEW LN, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-13T14:33:22.000
Update Date
2020-03-20T11:06:41.000
Closed Date
2020-03-13T14:33:22.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T554qAAB
Lat Location
(32.97320837199847400,-96.80032439568802000)
20-00262147
Service Request Number: 20-00262147 • Address: 6439 RIVERVIEW LN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00262147
Address
6439 RIVERVIEW LN, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-13T14:35:47.000
Update Date
2020-03-20T11:03:50.000
Closed Date
2020-03-13T14:35:47.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T558rAAB
Lat Location
(32.97334961654638600,-96.80040337622657000)
20-00083754
Service Request Number: 20-00083754 • Address: 4600 FRANKFORD RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00083754
Address
4600 FRANKFORD RD, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-25T16:08:33.000
Update Date
2020-03-20T11:35:21.000
Closed Date
2020-01-25T16:08:33.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000R3kwxAAB
Lat Location
(32.99732941453197000,-96.82899497775139000)
20-00474503
Service Request Number: 20-00474503 • Address: 18421 GIBBONS DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00474503
Address
18421 GIBBONS DR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-14T23:59:00.000
Status
Closed
Created Date
2020-05-07T13:23:44.000
Update Date
2020-07-12T01:08:36.000
Closed Date
2020-05-07T13:23:44.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VBCsAAAX
Lat Location
(33.00004089451590500,-96.83312834561080000)
20-00285939
Service Request Number: 20-00285939 • Address: 7328 KIRKHAM DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00285939
Address
7328 KIRKHAM DR, DALLAS, TX, 75252
City Council District
12
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-20T09:40:20.000
Update Date
2020-03-20T11:19:52.000
Closed Date
2020-03-20T09:40:20.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000TDFuaAAH
Lat Location
(32.99661606883380000,-96.77843361505157000)
20-00029373
Service Request Number: 20-00029373 • Address: 4224 WINDHAVEN LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00029373
Address
4224 WINDHAVEN LN, DALLAS, TX, 75287
City Council District
12
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-01-28T00:59:00.000
Status
Closed
Created Date
2020-01-10T09:10:07.000
Update Date
2020-03-20T10:55:41.000
Closed Date
2020-01-10T09:10:07.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000Q0acoAAB
Lat Location
(33.00754774756435000,-96.83866735559636000)
20-00725487
Service Request Number: 20-00725487 • Address: 7073 REGALVIEW CIR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00725487
Address
7073 REGALVIEW CIR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-21T23:59:00.000
Status
Closed
Created Date
2020-07-14T09:52:54.000
Update Date
2020-07-29T09:12:38.000
Closed Date
2020-07-14T09:52:54.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000WyxfuAAB
Lat Location
(32.96619897749207000,-96.78695088445598000)
20-00384128
Service Request Number: 20-00384128 • Address: 17435 PRESTON RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00384128
Address
17435 PRESTON RD, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-15T09:35:28.000
Update Date
2020-04-15T12:30:59.000
Closed Date
2020-04-15T09:35:28.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TGAMmAAP
Lat Location
(32.99044997668302000,-96.80175980809776000)
20-00380407
Service Request Number: 20-00380407 • Address: 2803 FREEDOM CIR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00380407
Address
2803 FREEDOM CIR, DALLAS, TX, 75287
City Council District
12
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-28T23:59:00.000
Status
Closed
Created Date
2020-04-14T11:56:32.000
Update Date
2020-04-15T13:30:22.000
Closed Date
2020-04-14T11:56:32.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG3X9AAL
Lat Location
(33.00236848416602000,-96.86181802596992000)
20-00287124
Service Request Number: 20-00287124 • Address: 18040 MIDWAY RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00287124
Address
18040 MIDWAY RD, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Wildlife - DAS
Overall Service Request Due Date
2020-05-01T23:59:00.000
Status
Closed
Created Date
2020-03-20T12:26:54.000
Update Date
2020-03-20T12:27:03.000
Closed Date
2020-03-20T12:26:54.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TDHzwAAH
Lat Location
(32.99501560805068000,-96.84366411046659000)
20-00286596
Service Request Number: 20-00286596 • Address: 6405 REDPINE RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00286596
Address
6405 REDPINE RD, DALLAS, TX, 75248
City Council District
12
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-20T11:09:18.000
Update Date
2020-03-20T11:53:34.000
Closed Date
2020-03-20T11:09:18.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000TDH5AAAX
Lat Location
(32.97531675548296000,-96.79656336235306000)
20-00285824
Service Request Number: 20-00285824 • Address: 17717 VAIL ST, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00285824
Address
17717 VAIL ST, DALLAS, TX, 75287
City Council District
12
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-21T23:59:00.000
Status
Closed
Created Date
2020-03-20T09:23:21.000
Update Date
2020-03-20T11:53:02.000
Closed Date
2020-03-20T09:23:21.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TDFgTAAX
Lat Location
(32.98883735595081400,-96.84765814857369000)
20-00752788
Service Request Number: 20-00752788 • Address: 7228 HOLYOKE DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00752788
Address
7228 HOLYOKE DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-28T23:59:00.000
Status
Closed
Created Date
2020-07-21T15:06:44.000
Update Date
2020-07-29T09:22:25.000
Closed Date
2020-07-21T15:06:44.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000XcflqAAB
Lat Location
(32.97693304457868600,-96.78129474921121000)
20-00527987
Service Request Number: 20-00527987 • Address: 2627 APPLEDALE LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00527987
Address
2627 APPLEDALE LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-27T23:59:00.000
Status
Closed
Created Date
2020-05-20T21:34:39.000
Update Date
2020-07-12T01:08:36.000
Closed Date
2020-05-20T21:34:39.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VDWp2AAH
Lat Location
(32.99501108489423000,-96.86852619395934000)
20-00160264
Service Request Number: 20-00160264 • Address: 5202 HARBOR TOWN DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00160264
Address
5202 HARBOR TOWN DR, DALLAS, TX, 75287
City Council District
12
Department
Public Works
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-02-15T16:00:14.000
Update Date
2020-06-15T16:48:00.000
Closed Date
2020-02-15T16:00:14.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000RkYT5AAN
Lat Location
(32.98857635716827000,-96.82660694705167000)
20-00504197
Service Request Number: 20-00504197 • Address: 2704 PICASSO PL, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00504197
Address
2704 PICASSO PL, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-16T23:59:00.000
Status
Closed
Created Date
2020-05-15T07:53:53.000
Update Date
2020-05-15T09:00:23.000
Closed Date
2020-05-15T07:53:53.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VCdx4AAD
Lat Location
(33.00413916359347000,-96.86502409109550000)
20-00386617
Service Request Number: 20-00386617 • Address: 7622 CARTA VALLEY CT, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00386617
Address
7622 CARTA VALLEY CT, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-22T23:59:00.000
Status
Closed
Created Date
2020-04-15T14:10:09.000
Update Date
2020-07-12T01:09:01.000
Closed Date
2020-04-15T14:10:09.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TGE7cAAH
Lat Location
(32.97302216157486000,-96.77461328115403000)
20-00284667
Service Request Number: 20-00284667 • Address: 4327 HOLLOW OAK DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00284667
Address
4327 HOLLOW OAK DR, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-19T16:39:49.000
Update Date
2020-03-20T13:21:56.000
Closed Date
2020-03-19T16:39:49.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5mNrAAJ
Lat Location
(32.99696574235693000,-96.83585101133400000)
20-00287456
Service Request Number: 20-00287456 • Address: 7200 LA MANGA DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00287456
Address
7200 LA MANGA DR, DALLAS, TX, 75248
City Council District
12
Department
Public Works
Service Request Type
Pot Hole - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-21T23:59:00.000
Status
Closed
Created Date
2020-03-20T13:19:07.000
Update Date
2020-03-20T13:28:34.000
Closed Date
2020-03-20T13:19:07.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TDIcFAAX
Lat Location
(32.97051118494585000,-96.78347421380933000)
20-00082457
Service Request Number: 20-00082457 • Address: 5902 FLINTSHIRE CT, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00082457
Address
5902 FLINTSHIRE CT, DALLAS, TX, 75252
City Council District
12
Department
Public Works
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2020-03-27T23:59:00.000
Status
Closed
Created Date
2020-01-24T18:49:56.000
Update Date
2020-07-12T01:08:38.000
Closed Date
2020-01-24T18:49:56.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000R3iWaAAJ
Lat Location
(33.00308358396956000,-96.80615210443808000)
20-00372420
Service Request Number: 20-00372420 • Address: 2320 HARBINGER LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00372420
Address
2320 HARBINGER LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-12T12:24:40.000
Update Date
2020-04-15T14:27:40.000
Closed Date
2020-04-12T12:24:40.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFozrAAD
Lat Location
(32.99226673021511000,-96.87287924848650000)
20-00385289
Service Request Number: 20-00385289 • Address: 17509 COIT RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00385289
Address
17509 COIT RD, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-15T11:39:23.000
Update Date
2020-04-15T13:47:48.000
Closed Date
2020-04-15T11:39:23.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TGCAdAAP
Lat Location
(32.98936910314386000,-96.76817109017317000)
20-00283329
Service Request Number: 20-00283329 • Address: FRANKFORD RD & VOSS RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00283329
Address
FRANKFORD RD & VOSS RD, DALLAS, TX, 75287
City Council District
12
Department
Transportation
Service Request Type
Traffic Signal - Timing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-25T23:59:00.000
Status
Closed
Created Date
2020-03-19T14:09:17.000
Update Date
2020-03-20T14:35:14.000
Closed Date
2020-03-19T14:09:17.000
Outcome
No Action Required
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5kLHAAZ
Lat Location
(32.99753764429230000,-96.83885104587601000)
20-00191209
Service Request Number: 20-00191209 • Address: BRIARGROVE LN & MARSH LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00191209
Address
BRIARGROVE LN & MARSH LN, DALLAS, TX, 75287
City Council District
12
Department
Public Works
Service Request Type
Sidewalk Utility Obstruction - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-04-06T23:59:00.000
Status
Closed
Created Date
2020-02-24T20:48:30.000
Update Date
2020-03-20T13:42:42.000
Closed Date
2020-02-24T20:48:30.000
Outcome
Request being addressed by another organization
Priority
Standard
Method Received Description
API
Unique Key
500t000000RlllBAAR
Lat Location
(32.99313577022011000,-96.85524554599094000)
20-00287696
Service Request Number: 20-00287696 • Address: 5525 NORTH FORTY PL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00287696
Address
5525 NORTH FORTY PL, DALLAS, TX, 75252
City Council District
12
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-20T13:57:31.000
Update Date
2020-03-20T13:57:38.000
Closed Date
2020-03-20T13:57:31.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TDJ31AAH
Lat Location
(32.99937929048777400,-96.81237455622723000)
20-00385821
Service Request Number: 20-00385821 • Address: 7606 LA MANGA DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00385821
Address
7606 LA MANGA DR, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-15T12:37:32.000
Update Date
2020-04-15T13:50:33.000
Closed Date
2020-04-15T12:37:32.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TGCyTAAX
Lat Location
(32.97034329093176600,-96.77735738738129000)
20-00666357
Service Request Number: 20-00666357 • Address: 16045 LONGVISTA DR, DALLAS • City Council District: 12
Service Request Number
20-00666357
Address
16045 LONGVISTA DR, DALLAS
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-03T19:00:00.000
Status
Closed
Created Date
2020-06-28T03:48:38.000
Update Date
2020-07-12T01:08:46.000
Closed Date
2020-06-28T03:48:38.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000WvlxnAAB
Lat Location
(32.96833292944784000,-96.78554947392680000)
19-01284375
Service Request Number: 19-01284375 • Address: 6515 LAUREL VALLEY RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
19-01284375
Address
6515 LAUREL VALLEY RD, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Pack Out/Helping Hands - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-11-20T00:59:00.000
Status
Closed
Created Date
2019-11-01T21:38:16.000
Update Date
2020-07-12T01:08:26.000
Closed Date
2019-11-01T21:38:16.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000NvB76AAF
Lat Location
(32.96659815292783000,-96.79565434254562000)
20-00282964
Service Request Number: 20-00282964 • Address: 8270 PRIMROSE WAY, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00282964
Address
8270 PRIMROSE WAY, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-26T23:59:00.000
Status
Closed
Created Date
2020-03-19T13:28:21.000
Update Date
2020-03-20T15:36:37.000
Closed Date
2020-03-19T13:28:21.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5jmtAAB
Lat Location
(32.99269105234486000,-96.75983161758826000)
20-00279030
Service Request Number: 20-00279030 • Address: 8258 PRIMROSE WAY, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00279030
Address
8258 PRIMROSE WAY, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-25T23:59:00.000
Status
Closed
Created Date
2020-03-18T14:10:11.000
Update Date
2020-03-20T15:10:07.000
Closed Date
2020-03-18T14:10:11.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5bUrAAJ
Lat Location
(32.99269256438470400,-96.76002565386192000)
20-00755965
Service Request Number: 20-00755965 • Address: 6025 DAVEN OAKS DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00755965
Address
6025 DAVEN OAKS DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-29T23:59:00.000
Status
Closed
Created Date
2020-07-22T12:19:15.000
Update Date
2020-07-29T09:21:08.000
Closed Date
2020-07-22T12:19:15.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000Xcu03AAB
Lat Location
(32.97941035095092000,-96.80276332028926000)
20-00235152
Service Request Number: 20-00235152 • Address: 17604 SEEDLING CT, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00235152
Address
17604 SEEDLING CT, DALLAS, TX, 75287
City Council District
12
Department
Public Works
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2020-05-08T23:59:00.000
Status
Closed
Created Date
2020-03-06T16:14:58.000
Update Date
2020-06-15T16:46:45.000
Closed Date
2020-03-06T16:14:58.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000SnP4yAAF
Lat Location
(32.99043818480251400,-96.86777127312851000)
20-00279909
Service Request Number: 20-00279909 • Address: 18272 BRIGHTON GREEN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00279909
Address
18272 BRIGHTON GREEN, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Bulk/Brush - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-27T23:59:00.000
Status
Closed
Created Date
2020-03-18T16:01:57.000
Update Date
2020-03-20T15:12:45.000
Closed Date
2020-03-18T16:01:57.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5d2uAAB
Lat Location
(33.00005926046071600,-96.78602516108067000)
20-00014879
Service Request Number: 20-00014879 • Address: 16511 LOCH MAREE LN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00014879
Address
16511 LOCH MAREE LN, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-06T14:51:18.000
Update Date
2020-03-20T15:39:27.000
Closed Date
2020-01-06T14:51:18.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Q010kAAB
Lat Location
(32.98127433995388000,-96.77456873154188000)
20-00376221
Service Request Number: 20-00376221 • Address: 2732 MONET PL, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00376221
Address
2732 MONET PL, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-20T23:59:00.000
Status
Closed
Created Date
2020-04-13T13:56:18.000
Update Date
2020-04-15T14:29:06.000
Closed Date
2020-04-13T13:56:18.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFvpFAAT
Lat Location
(33.00539794886092400,-96.86147297320210000)
20-00345193
Service Request Number: 20-00345193 • Address: 16117 LONGVISTA DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00345193
Address
16117 LONGVISTA DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-13T23:59:00.000
Status
Closed
Created Date
2020-04-05T12:25:11.000
Update Date
2020-07-12T01:09:01.000
Closed Date
2020-04-05T12:25:11.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
311-App
Unique Key
500t000000TF29NAAT
Lat Location
(32.97125491990895000,-96.78336770915432000)
20-00012182
Service Request Number: 20-00012182 • Address: 17227 TOWNSLEY CT, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00012182
Address
17227 TOWNSLEY CT, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-05T17:47:15.000
Update Date
2020-03-20T15:14:22.000
Closed Date
2020-01-05T17:47:15.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000PzuCPAAZ
Lat Location
(32.98574382558123000,-96.78364093243316000)
20-00279252
Service Request Number: 20-00279252 • Address: 8038 COPPER WAY, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00279252
Address
8038 COPPER WAY, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-25T23:59:00.000
Status
Closed
Created Date
2020-03-18T14:37:37.000
Update Date
2020-03-20T15:38:27.000
Closed Date
2020-03-18T14:37:37.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5bsUAAR
Lat Location
(32.98327392915294000,-96.76419641023165000)
20-00274798
Service Request Number: 20-00274798 • Address: 15712 OVERMEAD CIR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00274798
Address
15712 OVERMEAD CIR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-17T15:36:06.000
Update Date
2020-03-20T15:55:12.000
Closed Date
2020-03-17T15:36:06.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5SyyAAF
Lat Location
(32.96250454917511000,-96.78278251417989000)
20-00776527
Service Request Number: 20-00776527 • Address: 6027 TIMBER CREEK LN, DALLAS • City Council District: 12
Service Request Number
20-00776527
Address
6027 TIMBER CREEK LN, DALLAS
City Council District
12
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-07-29T23:59:00.000
Status
Closed
Created Date
2020-07-28T16:29:49.000
Update Date
2020-07-29T09:20:32.000
Closed Date
2020-07-28T16:29:49.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000XeMD6AAN
Lat Location
(32.98028535144716500,-96.80076107394413000)
20-00265747
Service Request Number: 20-00265747 • Address: 7002 ROCKY TOP CIR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00265747
Address
7002 ROCKY TOP CIR, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-15T20:29:49.000
Update Date
2020-03-20T16:05:39.000
Closed Date
2020-03-15T20:29:49.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5BZEAA3
Lat Location
(32.98982388477847000,-96.78162346704916000)
20-00281766
Service Request Number: 20-00281766 • Address: 3927 STOCKTON LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00281766
Address
3927 STOCKTON LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-26T23:59:00.000
Status
Closed
Created Date
2020-03-19T10:26:03.000
Update Date
2020-03-20T15:43:18.000
Closed Date
2020-03-19T10:26:03.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5hWoAAJ
Lat Location
(32.99952492410918000,-96.84593103784596000)
20-00265749
Service Request Number: 20-00265749 • Address: 7002 ROCKY TOP CIR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00265749
Address
7002 ROCKY TOP CIR, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-15T20:35:12.000
Update Date
2020-03-20T16:02:37.000
Closed Date
2020-03-15T20:35:12.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5BazAAF
Lat Location
(32.98982388477847000,-96.78162346704916000)
20-00503079
Service Request Number: 20-00503079 • Address: 5050 HAVERWOOD LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00503079
Address
5050 HAVERWOOD LN, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-14T16:14:13.000
Update Date
2020-05-15T10:18:18.000
Closed Date
2020-05-14T16:14:13.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VCaPaAAL
Lat Location
(33.00601234449490000,-96.81909634205775000)
20-00386511
Service Request Number: 20-00386511 • Address: 17509 COIT RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00386511
Address
17509 COIT RD, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-15T13:57:22.000
Update Date
2020-04-15T14:00:27.000
Closed Date
2020-04-15T13:57:22.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TGE7CAAX
Lat Location
(32.98936910314386000,-96.76817109017317000)
20-00386607
Service Request Number: 20-00386607 • Address: 6315 CONTOUR DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00386607
Address
6315 CONTOUR DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-04-10T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-04-05T11:10:46.000
Update Date
2020-04-15T14:09:19.000
Closed Date
2020-04-05T11:10:46.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
API
Unique Key
500t000000TGEHHAA5
Lat Location
(32.98367271121670500,-96.79960823602636000)
20-00287524
Service Request Number: 20-00287524 • Address: 17722 HILLCREST RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00287524
Address
17722 HILLCREST RD, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-25T23:59:00.000
Status
Closed
Created Date
2020-03-20T13:29:20.000
Update Date
2020-03-20T16:28:27.000
Closed Date
2020-03-20T13:29:20.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TDIjBAAX
Lat Location
(32.99101194879174000,-96.78452467970621000)
20-00285555
Service Request Number: 20-00285555 • Address: 6408 VILLA RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00285555
Address
6408 VILLA RD, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-25T23:59:00.000
Status
Closed
Created Date
2020-03-20T08:35:23.000
Update Date
2020-03-20T16:04:25.000
Closed Date
2020-03-20T08:35:23.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TDFE5AAP
Lat Location
(33.00675384563384000,-96.79048490736712000)
20-00283070
Service Request Number: 20-00283070 • Address: 6706 WINDING ROSE TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00283070
Address
6706 WINDING ROSE TRL, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-26T23:59:00.000
Status
Closed
Created Date
2020-03-19T13:41:15.000
Update Date
2020-03-20T15:45:08.000
Closed Date
2020-03-19T13:41:15.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5jyLAAR
Lat Location
(32.99472446343505500,-96.78932303600422000)
20-00538180
Service Request Number: 20-00538180 • Address: 15705 DALEPORT CIR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00538180
Address
15705 DALEPORT CIR, DALLAS, TX, 75248
City Council District
12
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-07-27T23:59:00.000
Status
In Progress
Created Date
2020-05-23T13:19:37.000
Update Date
2020-07-12T01:07:11.000
Closed Date
2020-05-23T13:19:37.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VDtUhAAL
Lat Location
(32.96434949060386000,-96.78437277505640000)
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