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311 Service Requests for Fiscal Year (FY) 2013

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2015 to September 30, 2016.

Services 311 Dataset jz3b-puy6 23 fields
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Showing 50 real records
Recycling - Roll Cart - SAN
Service Request Type: Recycling - Roll Cart - SAN • Created Date: 2017-10-24T16:42:40.000 • City Council District: 10
Service Request Type
Recycling - Roll Cart - SAN
Created Date
2017-10-24T16:42:40.000
City Council District
10
Closed Date
2017-10-27T09:15:22.000
Address
8624 LOCKHAVEN DR, DALLAS, TX 75238
Y Coordinate
7002776.78116754
Lat Long Location
8624 LOCKHAVEN DR, DALLAS, TX 75238
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
3
Department
Department of Sanitation Services
X Coordinate
2518771.70985915
Priority
Standard
Status
Closed
Unique Key
1300456663
Update Date
2017-10-27T09:15:22.000
Service Request Number
17-00526106
Overall Service Request Due Date
2017-11-02T16:42:40.000
Method Received Description
Phone
Bulky Trash Violations - CCS
Service Request Type: Bulky Trash Violations - CCS • Created Date: 2017-10-22T18:57:12.000 • City Council District: 7
Service Request Type
Bulky Trash Violations - CCS
Created Date
2017-10-22T18:57:12.000
City Council District
7
Closed Date
2017-10-27T10:19:05.000
Address
2640 HILLSBORO AVE, DALLAS, TX 75228
Y Coordinate
6984680.78458502
Lat Long Location
2640 HILLSBORO AVE, DALLAS, TX 75228
Outcome
Resolved - Through Citizen Action
Ert Estimated Response Time
3
Department
Code Compliance District Group
X Coordinate
2530702.34117513
Priority
Standard
Status
Closed
Unique Key
1300137195
Update Date
2017-10-27T10:19:05.000
Service Request Number
17-00522143
Overall Service Request Due Date
2017-11-01T18:57:12.000
Method Received Description
Web
Animal - Aggressive Activity - DAS
Service Request Type: Animal - Aggressive Activity - DAS • Created Date: 2017-11-12T16:45:06.000 • City Council District: 12
Service Request Type
Animal - Aggressive Activity - DAS
Created Date
2017-11-12T16:45:06.000
City Council District
12
Closed Date
2017-11-12T17:57:04.000
Address
7335 WHISPERING PINES DR, DALLAS, TX 75248
Y Coordinate
7039395.20884079
Lat Long Location
7335 WHISPERING PINES DR, DALLAS, TX 75248
Outcome
Resolved - Information Provided
Ert Estimated Response Time
0
Department
Dallas Animal Services
X Coordinate
2495478.19279289
Priority
Emergency
Status
Closed
Unique Key
1302728694
Update Date
2017-11-12T17:57:04.000
Service Request Number
17-00553333
Overall Service Request Due Date
2017-11-13T16:45:06.000
Method Received Description
Phone
Construction Site Complaint - SDC
Service Request Type: Construction Site Complaint - SDC • Created Date: 2017-12-05T09:10:18.000 • City Council District: 2
Service Request Type
Construction Site Complaint - SDC
Created Date
2017-12-05T09:10:18.000
City Council District
2
Closed Date
2017-12-19T15:56:57.000
Address
2415 KNIGHT ST, DALLAS, 75219
Y Coordinate
6980442.60870911
Lat Long Location
2415 KNIGHT ST, DALLAS, 75219
Outcome
Resolved - Information Provided
Ert Estimated Response Time
3
Department
Sustainable Development and Construction Dept.
X Coordinate
2484949.10359431
Priority
Standard
Status
Closed
Unique Key
1305147809
Update Date
2017-12-19T15:56:57.000
Service Request Number
17-00582208
Overall Service Request Due Date
2017-12-19T09:10:18.000
Method Received Description
Mobile Apps
Obstruction Alley/Sidewalk/Street - CCS
Service Request Type: Obstruction Alley/Sidewalk/Street - CCS • Created Date: 2017-12-18T09:43:45.000 • City Council District: 13
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Created Date
2017-12-18T09:43:45.000
City Council District
13
Closed Date
2017-12-19T08:11:07.000
Address
12183 INWOOD RD, DALLAS, 75244
Y Coordinate
7019584.42114254
Lat Long Location
12183 INWOOD RD, DALLAS, 75244
Outcome
Resolved - Referral to Agency/Contractor
Ert Estimated Response Time
8
Department
Code Compliance District Group
X Coordinate
2484447.76356713
Priority
Standard
Status
Closed
Unique Key
1306464653
Update Date
2017-12-19T08:11:07.000
Service Request Number
17-00599201
Overall Service Request Due Date
2018-02-23T09:43:45.000
Method Received Description
Mobile Apps
Smoke Detector Request - DFD
Service Request Type: Smoke Detector Request - DFD • Created Date: 2017-12-19T12:25:25.000 • City Council District: 7
Service Request Type
Smoke Detector Request - DFD
Created Date
2017-12-19T12:25:25.000
City Council District
7
Closed Date
2017-12-19T12:25:25.000
Address
6226 OVERLOOK DR, DALLAS, 75227
Y Coordinate
6968154.93802029
Lat Long Location
6226 OVERLOOK DR, DALLAS, 75227
Ert Estimated Response Time
2
Department
Fire-Rescue Department
X Coordinate
2517590.7381342
Priority
Standard
Status
Closed
Unique Key
1306608065
Update Date
2017-12-19T12:25:26.000
Service Request Number
17-00601167
Overall Service Request Due Date
2018-01-04T12:25:25.000
Method Received Description
Mass Entry
Street Repair - Routine - PBW
Service Request Type: Street Repair - Routine - PBW • Created Date: 2018-02-16T12:00:03.000 • City Council District: 10
Service Request Type
Street Repair - Routine - PBW
Created Date
2018-02-16T12:00:03.000
City Council District
10
Closed Date
2018-03-10T15:07:50.000
Address
8656 BOUNDBROOK AVE, DALLAS, 75243
Y Coordinate
7012967.09963339
Lat Long Location
8656 BOUNDBROOK AVE, DALLAS, 75243
Ert Estimated Response Time
10
Department
Public Works Department
X Coordinate
2504379.5117092
Priority
Standard
Status
Duplicate (closed)
Unique Key
1313120100
Update Date
2018-03-10T15:07:50.000
Service Request Number
18-00068789
Overall Service Request Due Date
2018-05-18T12:00:03.000
Method Received Description
Mobile Apps
Traffic Signal - Flashing - TRN
Service Request Type: Traffic Signal - Flashing - TRN • Created Date: 2017-12-18T15:23:58.000 • City Council District: 14
Service Request Type
Traffic Signal - Flashing - TRN
Created Date
2017-12-18T15:23:58.000
City Council District
14
Closed Date
2017-12-19T07:54:14.000
Address
N COLLETT AVE & GASTON AVE, DALLAS, TX
Y Coordinate
6978931.60554136
Lat Long Location
N COLLETT AVE & GASTON AVE, DALLAS, TX
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
0
Department
Street Services
X Coordinate
2500744.02152838
Priority
Emergency
Status
Closed
Unique Key
1306518150
Update Date
2017-12-19T07:54:14.000
Service Request Number
17-00599939
Overall Service Request Due Date
2017-12-22T15:23:58.000
Method Received Description
Radio
Substandard Structure Apts - CCS
Service Request Type: Substandard Structure Apts - CCS • Created Date: 2017-05-18T09:01:25.000 • City Council District: 4
Service Request Type
Substandard Structure Apts - CCS
Created Date
2017-05-18T09:01:25.000
City Council District
4
Closed Date
2017-12-19T17:03:17.000
Address
3333 E ILLINOIS AVE, DALLAS, TX 75216
Y Coordinate
6947791.33048524
Lat Long Location
3333 E ILLINOIS AVE, DALLAS, TX 75216
Outcome
Resolved - Through Citizen Action
Ert Estimated Response Time
10
Department
Code Compliance District Group
X Coordinate
2500743.95525841
Priority
Standard
Status
Closed
Unique Key
1272550732
Update Date
2017-12-19T17:03:17.000
Service Request Number
17-00234692
Overall Service Request Due Date
2017-11-07T09:01:25.000
Method Received Description
Phone
Animal - Confined Stray - DAS
Service Request Type: Animal - Confined Stray - DAS • Created Date: 2018-05-19T10:25:40.000 • City Council District: 8
Service Request Type
Animal - Confined Stray - DAS
Created Date
2018-05-19T10:25:40.000
City Council District
8
Closed Date
2018-05-20T08:18:25.000
Address
7939 SILVERDALE DR, DALLAS, TX 75232
Y Coordinate
6923887.19912082
Lat Long Location
7939 SILVERDALE DR, DALLAS, TX 75232
Outcome
Resolved - Information Provided
Ert Estimated Response Time
0
Department
Dallas Animal Services
X Coordinate
2481012.1952551
Priority
Emergency
Status
Closed
Unique Key
1328316334
Update Date
2018-05-20T08:18:25.000
Service Request Number
18-00239148
Overall Service Request Due Date
2018-05-21T10:25:40.000
Method Received Description
Phone
Line and Grade Request - PBW
Service Request Type: Line and Grade Request - PBW • Created Date: 2017-10-17T14:04:01.000 • City Council District: 5
Service Request Type
Line and Grade Request - PBW
Created Date
2017-10-17T14:04:01.000
City Council District
5
Closed Date
2017-10-27T08:15:43.000
Address
618 PEMBERTON HILL RD, DALLAS, TX 75217
Y Coordinate
6950476.97629897
Lat Long Location
618 PEMBERTON HILL RD, DALLAS, TX 75217
Outcome
Resolved - Information Provided
Ert Estimated Response Time
0
Department
Street Services
X Coordinate
2516583.00385238
Priority
Standard
Status
Closed
Unique Key
1299475256
Update Date
2017-10-27T08:15:43.000
Service Request Number
17-00514651
Overall Service Request Due Date
2017-10-31T14:04:01.000
Method Received Description
Phone
Parking - Report of Violation - TRN
Service Request Type: Parking - Report of Violation - TRN • Created Date: 2017-11-12T15:34:03.000 • City Council District: 1
Service Request Type
Parking - Report of Violation - TRN
Created Date
2017-11-12T15:34:03.000
City Council District
1
Closed Date
2017-11-12T16:59:12.000
Address
837 S ROSEMONT AVE, DALLAS, TX 75208
Y Coordinate
6955509.59939679
Lat Long Location
837 S ROSEMONT AVE, DALLAS, TX 75208
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
0
Department
Transportation Department
X Coordinate
2476420.82583867
Priority
Standard
Status
Closed
Unique Key
1302722680
Update Date
2017-11-12T16:59:12.000
Service Request Number
17-00553252
Overall Service Request Due Date
2017-11-14T15:34:03.000
Method Received Description
Web
Animal - Safety Obstruction - DAS
Service Request Type: Animal - Safety Obstruction - DAS • Created Date: 2018-04-08T15:44:49.000 • City Council District: 1
Service Request Type
Animal - Safety Obstruction - DAS
Created Date
2018-04-08T15:44:49.000
City Council District
1
Closed Date
2018-04-08T16:17:50.000
Address
1006 S ZANG BLVD, DALLAS, TX 75208
Y Coordinate
6954844.77688795
Lat Long Location
1006 S ZANG BLVD, DALLAS, TX 75208
Outcome
Closed - Unable to Confirm/Locate Problem
Ert Estimated Response Time
0
Department
Dallas Animal Services
X Coordinate
2483690.49617882
Priority
Emergency
Status
Closed
Unique Key
1319943225
Update Date
2018-04-08T16:17:50.000
Service Request Number
18-00160328
Overall Service Request Due Date
2018-04-09T15:44:49.000
Method Received Description
Phone
Animal - Vaccination Investigation - DAS
Service Request Type: Animal - Vaccination Investigation - DAS • Created Date: 2017-11-12T15:53:39.000 • City Council District: 5
Service Request Type
Animal - Vaccination Investigation - DAS
Created Date
2017-11-12T15:53:39.000
City Council District
5
Closed Date
2017-11-12T16:26:44.000
Address
1022 ANNABELLE LN, DALLAS, TX 75217
Y Coordinate
6952922.36631735
Lat Long Location
1022 ANNABELLE LN, DALLAS, TX 75217
Outcome
Resolved - Information Provided
Ert Estimated Response Time
20
Department
Dallas Animal Services
X Coordinate
2521604.31453193
Priority
Standard
Status
Closed
Unique Key
1302724255
Update Date
2017-11-12T16:26:44.000
Service Request Number
17-00553280
Overall Service Request Due Date
2017-12-28T15:53:39.000
Method Received Description
Proactive
Animal - Stray Dog - DAS
Service Request Type: Animal - Stray Dog - DAS • Created Date: 2018-03-10T07:30:28.000 • City Council District: 1
Service Request Type
Animal - Stray Dog - DAS
Created Date
2018-03-10T07:30:28.000
City Council District
1
Closed Date
2018-03-10T14:00:26.000
Address
3632 DUTTON DR, DALLAS, TX 75211
Y Coordinate
6950724.87142424
Lat Long Location
3632 DUTTON DR, DALLAS, TX 75211
Outcome
Resolved - Information Provided
Ert Estimated Response Time
0
Department
Dallas Animal Services
X Coordinate
2466769.83613079
Priority
Standard
Status
Closed
Unique Key
1316010447
Update Date
2018-03-10T14:00:26.000
Service Request Number
18-00106808
Overall Service Request Due Date
2018-03-15T07:30:28.000
Method Received Description
Phone
Animal - Confined Stray - DAS
Service Request Type: Animal - Confined Stray - DAS • Created Date: 2017-11-12T10:20:13.000 • City Council District: 8
Service Request Type
Animal - Confined Stray - DAS
Created Date
2017-11-12T10:20:13.000
City Council District
8
Closed Date
2017-11-12T11:04:39.000
Address
3856 MORNINGVIEW DR, DALLAS, TX 75241
Y Coordinate
6934104.43384682
Lat Long Location
3856 MORNINGVIEW DR, DALLAS, TX 75241
Outcome
Resolved - Animal Picked Up
Ert Estimated Response Time
0
Department
Dallas Animal Services
X Coordinate
2504259.11939841
Priority
Emergency
Status
Closed
Unique Key
1302704088
Update Date
2017-11-12T11:04:39.000
Service Request Number
17-00553011
Overall Service Request Due Date
2017-11-14T10:20:13.000
Method Received Description
Phone
Garbage - Missed - SAN
Service Request Type: Garbage - Missed - SAN • Created Date: 2017-12-15T15:26:06.000 • City Council District: 5
Service Request Type
Garbage - Missed - SAN
Created Date
2017-12-15T15:26:06.000
City Council District
5
Closed Date
2017-12-19T12:01:45.000
Address
10006 SILVER MEADOW DR, DALLAS, TX 75217
Y Coordinate
6951182.53316276
Lat Long Location
10006 SILVER MEADOW DR, DALLAS, TX 75217
Outcome
Resolved - Information Provided
Ert Estimated Response Time
1
Department
Department of Sanitation Services
X Coordinate
2537068.46435116
Priority
Standard
Status
Closed
Unique Key
1306313887
Update Date
2017-12-19T12:01:45.000
Service Request Number
17-00597354
Overall Service Request Due Date
2017-12-20T15:26:06.000
Method Received Description
Phone
Animal - Loose Dog (Owned) - DAS
Service Request Type: Animal - Loose Dog (Owned) - DAS • Created Date: 2018-04-08T08:25:01.000 • City Council District: 14
Service Request Type
Animal - Loose Dog (Owned) - DAS
Created Date
2018-04-08T08:25:01.000
City Council District
14
Closed Date
2018-04-08T08:50:04.000
Address
2700 SKILLMAN ST, DALLAS, TX 75206
Y Coordinate
6986414.34521563
Lat Long Location
2700 SKILLMAN ST, DALLAS, TX 75206
Outcome
Complete
Ert Estimated Response Time
1
Department
Dallas Animal Services
X Coordinate
2502522.7473741
Priority
Standard
Status
Closed
Unique Key
1319918975
Update Date
2018-04-08T08:50:04.000
Service Request Number
18-00160022
Overall Service Request Due Date
2018-04-11T08:25:01.000
Method Received Description
Proactive
Taxi - Transportation Complaint - AVI
Service Request Type: Taxi - Transportation Complaint - AVI • Created Date: 2017-11-12T11:55:36.000 • City Council District: 2
Service Request Type
Taxi - Transportation Complaint - AVI
Created Date
2017-11-12T11:55:36.000
City Council District
2
Closed Date
2017-11-12T11:56:24.000
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Y Coordinate
6993943.00263998
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Outcome
Resolved - Information Provided
Ert Estimated Response Time
5
Department
Aviation
X Coordinate
2475408.36600984
Priority
Standard
Status
Closed
Unique Key
1302708757
Update Date
2017-11-12T11:56:24.000
Service Request Number
17-00553067
Overall Service Request Due Date
2017-12-05T11:55:36.000
Method Received Description
Proactive
Animal - Vaccination Investigation - DAS
Service Request Type: Animal - Vaccination Investigation - DAS • Created Date: 2017-11-12T14:36:54.000 • City Council District: 5
Service Request Type
Animal - Vaccination Investigation - DAS
Created Date
2017-11-12T14:36:54.000
City Council District
5
Closed Date
2017-11-12T15:01:10.000
Address
6940 BARRETT DR, DALLAS, TX 75217
Y Coordinate
6952723.55187043
Lat Long Location
6940 BARRETT DR, DALLAS, TX 75217
Outcome
Resolved - Information Provided
Ert Estimated Response Time
20
Department
Dallas Animal Services
X Coordinate
2521261.39583812
Priority
Standard
Status
Closed
Unique Key
1302717935
Update Date
2017-11-12T15:01:10.000
Service Request Number
17-00553179
Overall Service Request Due Date
2017-12-28T14:36:54.000
Method Received Description
Proactive
Sidewalk Repair - Hazardous - PBW
Service Request Type: Sidewalk Repair - Hazardous - PBW • Created Date: 2017-12-19T15:58:19.000 • City Council District: 7
Service Request Type
Sidewalk Repair - Hazardous - PBW
Created Date
2017-12-19T15:58:19.000
City Council District
7
Closed Date
2017-12-19T18:36:40.000
Address
2424 BIRMINGHAM AVE, DALLAS, 75215
Y Coordinate
6965005.03836249
Lat Long Location
2424 BIRMINGHAM AVE, DALLAS, 75215
Outcome
Resolved - Referral to Agency/Contractor
Ert Estimated Response Time
0
Department
Street Services
X Coordinate
2500172.69102597
Priority
Emergency
Status
Closed
Unique Key
1306642684
Update Date
2017-12-19T18:36:40.000
Service Request Number
17-00601690
Overall Service Request Due Date
2017-12-20T15:58:19.000
Method Received Description
Phone
Street Repair - Hazardous - PBW
Service Request Type: Street Repair - Hazardous - PBW • Created Date: 2017-11-12T17:51:19.000 • City Council District: 3
Service Request Type
Street Repair - Hazardous - PBW
Created Date
2017-11-12T17:51:19.000
City Council District
3
Closed Date
2017-11-12T17:52:44.000
Address
4900 MOUNTAIN CREEK PKWY, DALLAS, TX 75236
Y Coordinate
6930755.8853488
Lat Long Location
4900 MOUNTAIN CREEK PKWY, DALLAS, TX 75236
Outcome
Resolved - Referral to Agency/Contractor
Ert Estimated Response Time
0
Department
Street Services
X Coordinate
2439438.92717955
Priority
Emergency
Status
Closed
Unique Key
1302731721
Update Date
2017-11-12T17:52:44.000
Service Request Number
17-00553364
Overall Service Request Due Date
2017-11-13T17:51:19.000
Method Received Description
Phone
Dead Animal Pick Up - SAN
Service Request Type: Dead Animal Pick Up - SAN • Created Date: 2018-04-08T11:34:03.000 • City Council District: 6
Service Request Type
Dead Animal Pick Up - SAN
Created Date
2018-04-08T11:34:03.000
City Council District
6
Closed Date
2018-04-08T11:43:35.000
Address
3729 VALLEY RIDGE RD, DALLAS, TX 75220
Y Coordinate
7006191.54594879
Lat Long Location
3729 VALLEY RIDGE RD, DALLAS, TX 75220
Ert Estimated Response Time
1
Department
Department of Sanitation Services
X Coordinate
2473516.77574611
Priority
Emergency
Status
Closed
Unique Key
1319930250
Update Date
2018-04-08T11:43:35.000
Service Request Number
18-00160149
Overall Service Request Due Date
2018-04-09T11:34:03.000
Method Received Description
Phone
Animal - Vaccination Investigation - DAS
Service Request Type: Animal - Vaccination Investigation - DAS • Created Date: 2017-11-12T15:51:31.000 • City Council District: 5
Service Request Type
Animal - Vaccination Investigation - DAS
Created Date
2017-11-12T15:51:31.000
City Council District
5
Closed Date
2017-11-12T16:26:41.000
Address
7019 ROSALINDA LN, DALLAS, TX 75217
Y Coordinate
6953205.41647986
Lat Long Location
7019 ROSALINDA LN, DALLAS, TX 75217
Outcome
Resolved - Information Provided
Ert Estimated Response Time
20
Department
Dallas Animal Services
X Coordinate
2521610.91292511
Priority
Standard
Status
Closed
Unique Key
1302724059
Update Date
2017-11-12T16:26:41.000
Service Request Number
17-00553276
Overall Service Request Due Date
2017-12-28T15:51:31.000
Method Received Description
Proactive
Signs - Public Right of Way - CCS
Service Request Type: Signs - Public Right of Way - CCS • Created Date: 2017-10-27T11:55:56.000 • City Council District: 2
Service Request Type
Signs - Public Right of Way - CCS
Created Date
2017-10-27T11:55:56.000
City Council District
2
Closed Date
2017-10-27T12:09:54.000
Address
700 GRAHAM AVE, DALLAS, TX 75223
Y Coordinate
6977239.68267824
Lat Long Location
700 GRAHAM AVE, DALLAS, TX 75223
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
2
Department
Code Compliance District Group
X Coordinate
2505509.05845843
Priority
Standard
Status
Closed
Unique Key
1300853350
Update Date
2017-10-27T12:09:54.000
Service Request Number
17-00530818
Overall Service Request Due Date
2017-11-03T11:55:56.000
Method Received Description
Proactive
Animal - Aggressive Activity - DAS
Service Request Type: Animal - Aggressive Activity - DAS • Created Date: 2017-11-12T16:00:45.000 • City Council District: 3
Service Request Type
Animal - Aggressive Activity - DAS
Created Date
2017-11-12T16:00:45.000
City Council District
3
Closed Date
2017-11-12T17:47:00.000
Address
6315 HUMORESQUE DR, DALLAS, TX 75241
Y Coordinate
6931511.52391193
Lat Long Location
6315 HUMORESQUE DR, DALLAS, TX 75241
Outcome
Resolved - Information Provided
Ert Estimated Response Time
0
Department
Dallas Animal Services
X Coordinate
2490980.5278237
Priority
Emergency
Status
Closed
Unique Key
1302724971
Update Date
2017-11-12T17:47:00.000
Service Request Number
17-00553294
Overall Service Request Due Date
2017-11-13T16:00:45.000
Method Received Description
Phone
Animal - Vaccination Investigation - DAS
Service Request Type: Animal - Vaccination Investigation - DAS • Created Date: 2017-10-23T16:14:37.000 • City Council District: 5
Service Request Type
Animal - Vaccination Investigation - DAS
Created Date
2017-10-23T16:14:37.000
City Council District
5
Closed Date
2017-11-12T12:20:07.000
Address
10320 CASTLEROCK DR, DALLAS, TX 75217
Y Coordinate
6957459.55802818
Lat Long Location
10320 CASTLEROCK DR, DALLAS, TX 75217
Outcome
Resolved - Information Provided
Ert Estimated Response Time
20
Department
Dallas Animal Services
X Coordinate
2538276.09983758
Priority
Standard
Status
Closed
Unique Key
1300275203
Update Date
2017-11-12T12:20:07.000
Service Request Number
17-00523900
Overall Service Request Due Date
2017-12-06T16:14:37.000
Method Received Description
Proactive
Parking - Report of Violation - TRN
Service Request Type: Parking - Report of Violation - TRN • Created Date: 2017-11-12T10:23:17.000 • City Council District: 6
Service Request Type
Parking - Report of Violation - TRN
Created Date
2017-11-12T10:23:17.000
City Council District
6
Closed Date
2017-11-12T11:47:43.000
Address
1315 AMOS ST, DALLAS, TX 75212
Y Coordinate
6968655.90509204
Lat Long Location
1315 AMOS ST, DALLAS, TX 75212
Outcome
Closed - Unable to Confirm/Locate Problem
Ert Estimated Response Time
0
Department
Transportation Department
X Coordinate
2478014.69672208
Priority
Standard
Status
Closed
Unique Key
1302704268
Update Date
2017-11-12T11:47:43.000
Service Request Number
17-00553013
Overall Service Request Due Date
2017-11-14T10:23:17.000
Method Received Description
Phone
Taxi - Transportation Complaint - AVI
Service Request Type: Taxi - Transportation Complaint - AVI • Created Date: 2018-05-06T08:55:11.000 • City Council District: 2
Service Request Type
Taxi - Transportation Complaint - AVI
Created Date
2018-05-06T08:55:11.000
City Council District
2
Closed Date
2018-05-06T08:55:42.000
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Outcome
Resolved - Information Provided
Ert Estimated Response Time
5
Department
Aviation
X Coordinate
2475408.364118
Priority
Standard
Status
Closed
Unique Key
1325504319
Update Date
2018-05-06T08:55:41.000
Service Request Number
18-00212149
Overall Service Request Due Date
2018-05-25T08:55:11.000
Method Received Description
Proactive
Animal - Stray Dog - DAS
Service Request Type: Animal - Stray Dog - DAS • Created Date: 2017-11-10T20:41:52.000 • City Council District: 2
Service Request Type
Animal - Stray Dog - DAS
Created Date
2017-11-10T20:41:52.000
City Council District
2
Closed Date
2017-11-11T07:49:55.000
Address
S LAMAR ST & CADIZ ST, DALLAS, TX 75228
Y Coordinate
6967503.81420604
Lat Long Location
S LAMAR ST & CADIZ ST, DALLAS, TX 75228
Outcome
Resolved - Information Provided
Ert Estimated Response Time
0
Department
Dallas Animal Services
X Coordinate
2491130.12327588
Priority
Standard
Status
Closed
Unique Key
1302631599
Update Date
2017-11-11T07:49:55.000
Service Request Number
17-00552337
Overall Service Request Due Date
2017-12-19T20:41:52.000
Method Received Description
Phone
Parking - Report a Violation - TRN
Service Request Type: Parking - Report a Violation - TRN • Created Date: 2018-04-08T00:54:31.000 • City Council District: 6
Service Request Type
Parking - Report a Violation - TRN
Created Date
2018-04-08T00:54:31.000
City Council District
6
Closed Date
2018-04-08T15:39:42.000
Address
3522 DOUG DR, DALLAS, 75247
Y Coordinate
6979007.15100683
Lat Long Location
3522 DOUG DR, DALLAS, 75247
Outcome
Closed - Unable to Confirm/Locate Problem
Ert Estimated Response Time
0
Department
Transportation Department
X Coordinate
2466719.38487318
Priority
Standard
Status
Closed
Unique Key
1319907316
Update Date
2018-04-08T15:39:42.000
Service Request Number
18-00159982
Overall Service Request Due Date
2018-04-10T00:54:31.000
Method Received Description
Phone
Dead Animal Pick Up - SAN
Service Request Type: Dead Animal Pick Up - SAN • Created Date: 2018-03-10T12:34:52.000 • City Council District: 2
Service Request Type
Dead Animal Pick Up - SAN
Created Date
2018-03-10T12:34:52.000
City Council District
2
Closed Date
2018-03-11T12:57:38.000
Address
5057 WATEKA DR, DALLAS, 75209
Y Coordinate
6994157.21886427
Lat Long Location
5057 WATEKA DR, DALLAS, 75209
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
1
Department
Department of Sanitation Services
X Coordinate
2483018.54740489
Priority
Emergency
Status
Closed
Unique Key
1316035410
Update Date
2018-03-11T12:57:38.000
Service Request Number
18-00107153
Overall Service Request Due Date
2018-03-11T12:34:52.000
Method Received Description
Mobile Apps
High Weeds - CCS
Service Request Type: High Weeds - CCS • Created Date: 2016-10-07T12:38:55.000 • City Council District: 3
Service Request Type
High Weeds - CCS
Created Date
2016-10-07T12:38:55.000
City Council District
3
Closed Date
2017-10-28T01:00:03.000
Address
3844 BLUE RIDGE BLVD, DALLAS, TX 75233
Y Coordinate
6941511.38224613
Lat Long Location
3844 BLUE RIDGE BLVD, DALLAS, TX 75233
Outcome
Unresolved - Referred to Appropriate Dept/Agency
Ert Estimated Response Time
5
Department
Code Compliance District Group
X Coordinate
2465594.55361358
Priority
Standard
Status
Lien Hold
Unique Key
1230896541
Update Date
2017-10-28T01:00:03.000
Service Request Number
16-00514766
Overall Service Request Due Date
2016-11-18T12:38:55.000
Method Received Description
Proactive
Taxi - Transportation Complaint - AVI
Service Request Type: Taxi - Transportation Complaint - AVI • Created Date: 2018-05-20T13:42:32.000 • City Council District: 2
Service Request Type
Taxi - Transportation Complaint - AVI
Created Date
2018-05-20T13:42:32.000
City Council District
2
Closed Date
2018-05-20T13:43:09.000
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Y Coordinate
6993943.00263998
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Outcome
Resolved - Information Provided
Ert Estimated Response Time
5
Department
Aviation
X Coordinate
2475408.36600984
Priority
Standard
Status
Closed
Unique Key
1328450925
Update Date
2018-05-20T13:43:09.000
Service Request Number
18-00240031
Overall Service Request Due Date
2018-06-11T13:42:32.000
Method Received Description
Proactive
Animal - Loose Dog (Owned) - DAS
Service Request Type: Animal - Loose Dog (Owned) - DAS • Created Date: 2017-11-12T17:14:58.000 • City Council District: 3
Service Request Type
Animal - Loose Dog (Owned) - DAS
Created Date
2017-11-12T17:14:58.000
City Council District
3
Closed Date
2017-11-12T17:57:05.000
Address
6223 RHAPSODY LN, DALLAS, TX 75241
Y Coordinate
6931673.38709129
Lat Long Location
6223 RHAPSODY LN, DALLAS, TX 75241
Outcome
Resolved - Citation Issued
Ert Estimated Response Time
1
Department
Dallas Animal Services
X Coordinate
2490642.6668994
Priority
Standard
Status
Closed
Unique Key
1302729899
Update Date
2017-11-12T17:57:05.000
Service Request Number
17-00553343
Overall Service Request Due Date
2017-11-15T17:14:58.000
Method Received Description
Proactive
Graffiti Abatement Request - CCS
Service Request Type: Graffiti Abatement Request - CCS • Created Date: 2017-10-25T16:17:33.000 • City Council District: 6
Service Request Type
Graffiti Abatement Request - CCS
Created Date
2017-10-25T16:17:33.000
City Council District
6
Closed Date
2017-10-27T10:04:25.000
Address
7200 N STEMMONS FWY, DALLAS, TX 75247
Y Coordinate
6984166.95184784
Lat Long Location
7200 N STEMMONS FWY, DALLAS, TX 75247
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
0
Department
Code Compliance District Group
X Coordinate
2469730.16769199
Priority
Standard
Status
Closed
Unique Key
1300604444
Update Date
2017-10-27T10:04:25.000
Service Request Number
17-00527859
Overall Service Request Due Date
2017-12-08T16:17:33.000
Method Received Description
Proactive
Flooding - Emergency - PBW
Service Request Type: Flooding - Emergency - PBW • Created Date: 2017-12-19T08:24:11.000 • City Council District: 6
Service Request Type
Flooding - Emergency - PBW
Created Date
2017-12-19T08:24:11.000
City Council District
6
Closed Date
2017-12-19T08:54:29.000
Address
2000 CALIFORNIA CROSSING RD, DALLAS, TX 75220
Y Coordinate
7001900.38403349
Lat Long Location
2000 CALIFORNIA CROSSING RD, DALLAS, TX 75220
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
0
Department
Street Services
X Coordinate
2455798.09942266
Priority
Emergency
Status
Closed
Unique Key
1306561963
Update Date
2017-12-19T08:54:29.000
Service Request Number
17-00600446
Overall Service Request Due Date
2017-12-24T08:24:11.000
Method Received Description
Phone
Garbage Roll Cart - Residential - SAN
Service Request Type: Garbage Roll Cart - Residential - SAN • Created Date: 2017-10-26T12:50:00.000 • City Council District: 13
Service Request Type
Garbage Roll Cart - Residential - SAN
Created Date
2017-10-26T12:50:00.000
City Council District
13
Closed Date
2017-10-27T15:26:51.000
Address
5419 WATEKA DR, DALLAS, TX 75209
Y Coordinate
6994232.2634197
Lat Long Location
5419 WATEKA DR, DALLAS, TX 75209
Outcome
Resolved - Information Provided
Ert Estimated Response Time
3
Department
Department of Sanitation Services
X Coordinate
2484860.29329817
Priority
Standard
Status
Closed
Unique Key
1300716285
Update Date
2017-10-27T15:26:51.000
Service Request Number
17-00529111
Overall Service Request Due Date
2017-11-06T12:50:00.000
Method Received Description
Phone
Dead Animal - Clinic Pick Up - SAN
Service Request Type: Dead Animal - Clinic Pick Up - SAN • Created Date: 2017-11-12T08:18:38.000 • City Council District: 6
Service Request Type
Dead Animal - Clinic Pick Up - SAN
Created Date
2017-11-12T08:18:38.000
City Council District
6
Closed Date
2017-11-12T08:18:38.000
Address
1818 N WESTMORELAND RD, DALLAS, TX 75212
Y Coordinate
6966447.95055614
Lat Long Location
1818 N WESTMORELAND RD, DALLAS, TX 75212
Ert Estimated Response Time
0
Department
Department of Sanitation Services
X Coordinate
2468344.73045528
Priority
Emergency
Status
Closed
Unique Key
1302698060
Update Date
2017-11-12T08:18:39.000
Service Request Number
17-00552944
Overall Service Request Due Date
2017-11-14T08:18:38.000
Method Received Description
Mass Entry
Parking - Report a Violation - TRN
Service Request Type: Parking - Report a Violation - TRN • Created Date: 2018-05-19T22:38:19.000 • City Council District: 2
Service Request Type
Parking - Report a Violation - TRN
Created Date
2018-05-19T22:38:19.000
City Council District
2
Closed Date
2018-05-20T16:52:05.000
Address
3123 HEDGEROW DR, DALLAS, TX 75235
Y Coordinate
6986872.32424246
Lat Long Location
3123 HEDGEROW DR, DALLAS, TX 75235
Outcome
Closed - Unable to Confirm/Locate Problem
Ert Estimated Response Time
0
Department
Transportation Department
X Coordinate
2481937.58958248
Priority
Standard
Status
Closed
Unique Key
1328358195
Update Date
2018-05-20T16:52:05.000
Service Request Number
18-00239658
Overall Service Request Due Date
2018-05-21T22:38:19.000
Method Received Description
Phone
Pot hole - Hazardous - PBW
Service Request Type: Pot hole - Hazardous - PBW • Created Date: 2018-03-09T15:58:49.000 • City Council District: 6
Service Request Type
Pot hole - Hazardous - PBW
Created Date
2018-03-09T15:58:49.000
City Council District
6
Closed Date
2018-03-10T03:41:20.000
Address
DENTON DR & ROYAL LN, DALLAS, TX
Y Coordinate
7012443.17432016
Lat Long Location
DENTON DR & ROYAL LN, DALLAS, TX
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
0
Department
Street Services
X Coordinate
2463171.59703271
Priority
Emergency
Status
Closed
Unique Key
1315968183
Update Date
2018-03-10T03:41:20.000
Service Request Number
18-00106370
Overall Service Request Due Date
2018-03-10T15:58:49.000
Method Received Description
Phone
Dead Animal Pick Up - SAN
Service Request Type: Dead Animal Pick Up - SAN • Created Date: 2017-11-12T09:14:30.000 • City Council District: 5
Service Request Type
Dead Animal Pick Up - SAN
Created Date
2017-11-12T09:14:30.000
City Council District
5
Closed Date
2017-11-12T09:14:30.000
Address
3800 N JIM MILLER RD, DALLAS, TX 75227
Y Coordinate
6967948.14546231
Lat Long Location
3800 N JIM MILLER RD, DALLAS, TX 75227
Ert Estimated Response Time
1
Department
Department of Sanitation Services
X Coordinate
2521740.85657675
Priority
Emergency
Status
Closed
Unique Key
1302700933
Update Date
2017-11-12T09:14:31.000
Service Request Number
17-00552977
Overall Service Request Due Date
2017-11-13T09:14:30.000
Method Received Description
Mass Entry
Litter - CCS
Service Request Type: Litter - CCS • Created Date: 2018-03-09T12:10:41.000 • City Council District: 2
Service Request Type
Litter - CCS
Created Date
2018-03-09T12:10:41.000
City Council District
2
Closed Date
2018-03-10T17:39:39.000
Address
4923 GURLEY AVE, DALLAS, TX 75223
Y Coordinate
6974528.19839624
Lat Long Location
4923 GURLEY AVE, DALLAS, TX 75223
Outcome
Closed - Unable to Confirm/Locate Problem
Ert Estimated Response Time
5
Department
Code Compliance District Group
X Coordinate
2504338.94056711
Priority
Standard
Status
Closed
Unique Key
1315914193
Update Date
2018-03-10T17:39:39.000
Service Request Number
18-00105489
Overall Service Request Due Date
2018-04-06T12:10:41.000
Method Received Description
Phone
Obstruction Alley/Sidewalk/Street - CCS
Service Request Type: Obstruction Alley/Sidewalk/Street - CCS • Created Date: 2017-10-06T17:27:24.000 • City Council District: 2
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Created Date
2017-10-06T17:27:24.000
City Council District
2
Closed Date
2017-12-19T14:04:22.000
Address
3736 DURANGO DR, DALLAS, TX 75220
Y Coordinate
7002369.84211548
Lat Long Location
3736 DURANGO DR, DALLAS, TX 75220
Outcome
Resolved - Through Citizen Action
Ert Estimated Response Time
8
Department
Code Compliance District Group
X Coordinate
2473564.59302334
Priority
Standard
Status
Closed
Unique Key
1298149905
Update Date
2017-12-19T14:04:22.000
Service Request Number
17-00499820
Overall Service Request Due Date
2017-12-12T17:27:24.000
Method Received Description
Proactive
Animal - Vaccination Investigation - DAS
Service Request Type: Animal - Vaccination Investigation - DAS • Created Date: 2017-11-12T14:23:58.000 • City Council District: 5
Service Request Type
Animal - Vaccination Investigation - DAS
Created Date
2017-11-12T14:23:58.000
City Council District
5
Closed Date
2017-11-12T14:56:01.000
Address
6806 BARRETT DR, DALLAS, TX 75217
Y Coordinate
6953371.07917404
Lat Long Location
6806 BARRETT DR, DALLAS, TX 75217
Outcome
Resolved - Information Provided
Ert Estimated Response Time
20
Department
Dallas Animal Services
X Coordinate
2520270.45901747
Priority
Standard
Status
Closed
Unique Key
1302716575
Update Date
2017-11-12T14:56:01.000
Service Request Number
17-00553154
Overall Service Request Due Date
2017-12-28T14:23:58.000
Method Received Description
Proactive
Animal - Vaccination Investigation - DAS
Service Request Type: Animal - Vaccination Investigation - DAS • Created Date: 2017-11-12T15:46:56.000 • City Council District: 5
Service Request Type
Animal - Vaccination Investigation - DAS
Created Date
2017-11-12T15:46:56.000
City Council District
5
Closed Date
2017-11-12T16:21:29.000
Address
7020 SARAH LEE DR, DALLAS, TX 75217
Y Coordinate
6953479.9856609
Lat Long Location
7020 SARAH LEE DR, DALLAS, TX 75217
Outcome
Resolved - Information Provided
Ert Estimated Response Time
20
Department
Dallas Animal Services
X Coordinate
2521614.83089826
Priority
Standard
Status
Closed
Unique Key
1302723484
Update Date
2017-11-12T16:21:29.000
Service Request Number
17-00553265
Overall Service Request Due Date
2017-12-28T15:46:56.000
Method Received Description
Proactive
Animal - Loose Dog (Owned) - DAS
Service Request Type: Animal - Loose Dog (Owned) - DAS • Created Date: 2017-11-12T09:05:03.000 • City Council District: 4
Service Request Type
Animal - Loose Dog (Owned) - DAS
Created Date
2017-11-12T09:05:03.000
City Council District
4
Closed Date
2017-11-12T09:44:09.000
Address
3100 E ILLINOIS AVE, DALLAS, TX 75216
Y Coordinate
6947824.11512963
Lat Long Location
3100 E ILLINOIS AVE, DALLAS, TX 75216
Outcome
Closed - Unfounded
Ert Estimated Response Time
1
Department
Dallas Animal Services
X Coordinate
2499209.15023113
Priority
Emergency
Status
Closed
Unique Key
1302700308
Update Date
2017-11-12T09:44:09.000
Service Request Number
17-00552966
Overall Service Request Due Date
2017-11-15T09:05:03.000
Method Received Description
Proactive
Water/Wastewater Line Locate - SCS
Service Request Type: Water/Wastewater Line Locate - SCS • Created Date: 2017-12-18T20:58:29.000 • City Council District: 6
Service Request Type
Water/Wastewater Line Locate - SCS
Created Date
2017-12-18T20:58:29.000
City Council District
6
Closed Date
2017-12-19T08:26:28.000
Address
9982 MONROE DR, DALLAS, TX 75220
Y Coordinate
7006784.74371095
Lat Long Location
9982 MONROE DR, DALLAS, TX 75220
Outcome
Closed - Close SR
Ert Estimated Response Time
1
Department
Management Services
X Coordinate
2466345.77464349
Priority
Standard
Status
Closed
Unique Key
1306545645
Update Date
2017-12-19T08:26:28.000
Service Request Number
17-00600268
Overall Service Request Due Date
2017-12-20T20:58:29.000
Method Received Description
Web
Litter - CCS
Service Request Type: Litter - CCS • Created Date: 2018-02-22T12:57:35.000 • City Council District: 3
Service Request Type
Litter - CCS
Created Date
2018-02-22T12:57:35.000
City Council District
3
Closed Date
2018-03-10T08:26:22.000
Address
2422 GIBBS WILLIAMS RD, DALLAS, TX 75233
Y Coordinate
6940879.93343095
Lat Long Location
2422 GIBBS WILLIAMS RD, DALLAS, TX 75233
Outcome
Resolved - Through Citizen Action
Ert Estimated Response Time
5
Department
Code Compliance District Group
X Coordinate
2473690.56732595
Priority
Standard
Status
Closed
Unique Key
1313823384
Update Date
2018-03-10T08:26:22.000
Service Request Number
18-00077725
Overall Service Request Due Date
2018-03-22T12:57:35.000
Method Received Description
Web
Animal - Loose Dog (Owned) - DAS
Service Request Type: Animal - Loose Dog (Owned) - DAS • Created Date: 2017-11-12T08:26:23.000 • City Council District: 5
Service Request Type
Animal - Loose Dog (Owned) - DAS
Created Date
2017-11-12T08:26:23.000
City Council District
5
Closed Date
2017-11-12T09:04:10.000
Address
700 S MASTERS DR, DALLAS, TX 75217
Y Coordinate
6943099.60473856
Lat Long Location
700 S MASTERS DR, DALLAS, TX 75217
Outcome
Resolved - Animal Picked Up
Ert Estimated Response Time
1
Department
Dallas Animal Services
X Coordinate
2538003.43431062
Priority
Emergency
Status
Closed
Unique Key
1302698231
Update Date
2017-11-12T09:04:10.000
Service Request Number
17-00552945
Overall Service Request Due Date
2017-11-15T08:26:23.000
Method Received Description
Proactive
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