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311 Service Requests for Fiscal Year (FY) 2013

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2015 to September 30, 2016.

Services 311 Dataset jz3b-puy6 23 fields
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Showing 50 real records
Pot hole - Hazardous - PBW
Service Request Type: Pot hole - Hazardous - PBW • Created Date: 2018-03-25T03:45:29.000 • City Council District: 13
Service Request Type
Pot hole - Hazardous - PBW
Created Date
2018-03-25T03:45:29.000
City Council District
13
Closed Date
2018-03-25T03:45:29.000
Address
3300 ROYAL LN, DALLAS, 75229
Y Coordinate
7012459.81467124
Lat Long Location
3300 ROYAL LN, DALLAS, 75229
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
0
Department
Street Services
X Coordinate
2469467.16739097
Priority
Emergency
Status
Closed
Unique Key
1317950791
Update Date
2018-03-25T03:45:30.000
Service Request Number
18-00133330
Overall Service Request Due Date
2018-03-26T03:45:29.000
Method Received Description
Mass Entry
24 Hour Parking Violation - DPD
Service Request Type: 24 Hour Parking Violation - DPD • Created Date: 2018-05-14T10:59:32.000 • City Council District: 4
Service Request Type
24 Hour Parking Violation - DPD
Created Date
2018-05-14T10:59:32.000
City Council District
4
Closed Date
2018-05-20T08:42:21.000
Address
223 HALSEY ST, DALLAS, 75224
Y Coordinate
6945384.68741867
Lat Long Location
223 HALSEY ST, DALLAS, 75224
Outcome
Resolved - Information Provided
Ert Estimated Response Time
3
Department
Police Department
X Coordinate
2483581.56432783
Priority
Standard
Status
Closed
Unique Key
1327172171
Update Date
2018-05-20T08:42:21.000
Service Request Number
18-00227491
Overall Service Request Due Date
2018-05-21T10:59:32.000
Method Received Description
Phone
Animal - Vaccination Investigation - DAS
Service Request Type: Animal - Vaccination Investigation - DAS • Created Date: 2017-12-19T08:35:13.000 • City Council District: 5
Service Request Type
Animal - Vaccination Investigation - DAS
Created Date
2017-12-19T08:35:13.000
City Council District
5
Closed Date
2017-12-19T09:17:04.000
Address
6212 FENWAY ST, DALLAS, TX 75217
Y Coordinate
6952803.20740831
Lat Long Location
6212 FENWAY ST, DALLAS, TX 75217
Outcome
Resolved - Information Provided
Ert Estimated Response Time
20
Department
Dallas Animal Services
X Coordinate
2517305.1089192
Priority
Standard
Status
Closed
Unique Key
1306563566
Update Date
2017-12-19T09:17:03.000
Service Request Number
17-00600469
Overall Service Request Due Date
2018-02-02T08:35:13.000
Method Received Description
Proactive
Taxi - Transportation Complaint - AVI
Service Request Type: Taxi - Transportation Complaint - AVI • Created Date: 2018-03-11T14:19:47.000 • City Council District: 2
Service Request Type
Taxi - Transportation Complaint - AVI
Created Date
2018-03-11T14:19:47.000
City Council District
2
Closed Date
2018-03-11T14:20:19.000
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Y Coordinate
6993943.00263998
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Outcome
Resolved - Information Provided
Ert Estimated Response Time
5
Department
Aviation
X Coordinate
2475408.36600984
Priority
Standard
Status
Closed
Unique Key
1316098925
Update Date
2018-03-11T14:20:19.000
Service Request Number
18-00107878
Overall Service Request Due Date
2018-03-30T14:19:47.000
Method Received Description
Proactive
Pot hole - Hazardous - PBW
Service Request Type: Pot hole - Hazardous - PBW • Created Date: 2018-03-11T05:59:34.000 • City Council District: 2
Service Request Type
Pot hole - Hazardous - PBW
Created Date
2018-03-11T05:59:34.000
City Council District
2
Closed Date
2018-03-11T05:59:34.000
Address
3400 INWOOD RD, DALLAS, TX 75235
Y Coordinate
6988656.60775778
Lat Long Location
3400 INWOOD RD, DALLAS, TX 75235
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
0
Department
Street Services
X Coordinate
2482307.84080872
Priority
Emergency
Status
Closed
Unique Key
1316073373
Update Date
2018-03-11T05:59:35.000
Service Request Number
18-00107545
Overall Service Request Due Date
2018-03-12T05:59:34.000
Method Received Description
Mass Entry
Garbage - Missed - SAN
Service Request Type: Garbage - Missed - SAN • Created Date: 2017-10-26T14:37:03.000 • City Council District: 9
Service Request Type
Garbage - Missed - SAN
Created Date
2017-10-26T14:37:03.000
City Council District
9
Closed Date
2017-10-27T14:13:16.000
Address
4027 SANTA BARBARA DR, DALLAS, TX 75214
Y Coordinate
6991236.16161778
Lat Long Location
4027 SANTA BARBARA DR, DALLAS, TX 75214
Outcome
Resolved - Information Provided
Ert Estimated Response Time
1
Department
Department of Sanitation Services
X Coordinate
2509784.00586637
Priority
Standard
Status
Closed
Unique Key
1300740046
Update Date
2017-10-27T14:13:16.000
Service Request Number
17-00529429
Overall Service Request Due Date
2017-10-31T14:37:03.000
Method Received Description
Phone
Graffiti Private Property - Residential/Commercial - CCS
Service Request Type: Graffiti Private Property - Residential/Commercial - CCS • Created Date: 2017-09-22T09:41:09.000 • City Council District: 2
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Created Date
2017-09-22T09:41:09.000
City Council District
2
Closed Date
2017-10-27T08:31:25.000
Address
4600 ROSS AVE, DALLAS, TX 75204
Y Coordinate
6979731.52333172
Lat Long Location
4600 ROSS AVE, DALLAS, TX 75204
Outcome
Resolved - Referral to Agency/Contractor
Ert Estimated Response Time
5
Department
Code Compliance District Group
X Coordinate
2497272.28611423
Priority
Standard
Status
Closed
Unique Key
1296013991
Update Date
2017-10-27T08:31:25.000
Service Request Number
17-00476481
Overall Service Request Due Date
2017-12-05T09:41:09.000
Method Received Description
Proactive
Taxi - Transportation Complaint - AVI
Service Request Type: Taxi - Transportation Complaint - AVI • Created Date: 2018-04-08T13:47:13.000 • City Council District: 2
Service Request Type
Taxi - Transportation Complaint - AVI
Created Date
2018-04-08T13:47:13.000
City Council District
2
Closed Date
2018-04-08T13:47:46.000
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Y Coordinate
6993943.00263998
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Outcome
Resolved - Information Provided
Ert Estimated Response Time
5
Department
Aviation
X Coordinate
2475408.36600984
Priority
Standard
Status
Closed
Unique Key
1319936839
Update Date
2018-04-08T13:47:46.000
Service Request Number
18-00160241
Overall Service Request Due Date
2018-04-27T13:47:13.000
Method Received Description
Proactive
Signs - Public Right of Way - CCS
Service Request Type: Signs - Public Right of Way - CCS • Created Date: 2017-12-15T14:06:45.000 • City Council District: 8
Service Request Type
Signs - Public Right of Way - CCS
Created Date
2017-12-15T14:06:45.000
City Council District
8
Closed Date
2017-12-19T08:33:06.000
Address
1800 WOODY RD, DALLAS, TX 75253
Y Coordinate
6933044.13185393
Lat Long Location
1800 WOODY RD, DALLAS, TX 75253
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
2
Department
Code Compliance District Group
X Coordinate
2554478.82565305
Priority
Standard
Status
Closed
Unique Key
1306301056
Update Date
2017-12-19T08:33:06.000
Service Request Number
17-00597152
Overall Service Request Due Date
2017-12-22T14:06:45.000
Method Received Description
Proactive
Taxi - Transportation Complaint - AVI
Service Request Type: Taxi - Transportation Complaint - AVI • Created Date: 2018-05-06T11:09:04.000 • City Council District: 2
Service Request Type
Taxi - Transportation Complaint - AVI
Created Date
2018-05-06T11:09:04.000
City Council District
2
Closed Date
2018-05-06T11:09:38.000
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Outcome
Resolved - Information Provided
Ert Estimated Response Time
5
Department
Aviation
X Coordinate
2475408.364118
Priority
Standard
Status
Closed
Unique Key
1325515429
Update Date
2018-05-06T11:09:38.000
Service Request Number
18-00212264
Overall Service Request Due Date
2018-05-25T11:09:04.000
Method Received Description
Proactive
Substandard Structure Apts - CCS
Service Request Type: Substandard Structure Apts - CCS • Created Date: 2017-11-29T11:05:01.000 • City Council District: 7
Service Request Type
Substandard Structure Apts - CCS
Created Date
2017-11-29T11:05:01.000
City Council District
7
Closed Date
2017-12-19T15:58:04.000
Address
1721 JOHN WEST RD, DALLAS, TX 75228
Y Coordinate
6981398.6978672
Lat Long Location
1721 JOHN WEST RD, DALLAS, TX 75228
Outcome
Resolved - Through Citizen Action
Ert Estimated Response Time
10
Department
Code Compliance District Group
X Coordinate
2525479.09398838
Priority
Standard
Status
Closed
Unique Key
1304562614
Update Date
2017-12-19T15:58:03.000
Service Request Number
17-00574383
Overall Service Request Due Date
2018-05-22T11:05:01.000
Method Received Description
Proactive
Substandard Structure - CCS
Service Request Type: Substandard Structure - CCS • Created Date: 2017-11-27T07:59:03.000 • City Council District: 13
Service Request Type
Substandard Structure - CCS
Created Date
2017-11-27T07:59:03.000
City Council District
13
Closed Date
2017-12-19T07:29:07.000
Address
5519 MONTROSE DR, DALLAS, TX 75209
Y Coordinate
6991913.92511042
Lat Long Location
5519 MONTROSE DR, DALLAS, TX 75209
Outcome
Closed - Unable to Confirm/Locate Problem
Ert Estimated Response Time
10
Department
Code Compliance District Group
X Coordinate
2485391.75926806
Priority
Standard
Status
Closed
Unique Key
1304235280
Update Date
2017-12-19T07:29:06.000
Service Request Number
17-00570282
Overall Service Request Due Date
2018-05-18T07:59:03.000
Method Received Description
Phone
24 Hour Parking Violation - DPD
Service Request Type: 24 Hour Parking Violation - DPD • Created Date: 2018-05-16T17:25:15.000 • City Council District: 8
Service Request Type
24 Hour Parking Violation - DPD
Created Date
2018-05-16T17:25:15.000
City Council District
8
Closed Date
2018-05-20T09:05:48.000
Address
6911 RONDO DR, DALLAS, 75241
Y Coordinate
6929207.0169372
Lat Long Location
6911 RONDO DR, DALLAS, 75241
Outcome
Resolved - Information Provided
Ert Estimated Response Time
3
Department
Police Department
X Coordinate
2493673.8115845
Priority
Standard
Status
Closed
Unique Key
1327797146
Update Date
2018-05-20T09:05:48.000
Service Request Number
18-00234120
Overall Service Request Due Date
2018-05-23T17:25:15.000
Method Received Description
Mobile Apps
Animal - Sick/Injured - DAS
Service Request Type: Animal - Sick/Injured - DAS • Created Date: 2018-04-07T15:32:30.000 • City Council District: 8
Service Request Type
Animal - Sick/Injured - DAS
Created Date
2018-04-07T15:32:30.000
City Council District
8
Closed Date
2018-04-08T07:10:01.000
Address
1513 S ST AUGUSTINE DR, DALLAS, TX 75217
Y Coordinate
6937340.47414748
Lat Long Location
1513 S ST AUGUSTINE DR, DALLAS, TX 75217
Ert Estimated Response Time
1
Department
Dallas Animal Services
X Coordinate
2535377.44189704
Priority
Emergency
Status
Closed
Unique Key
1319884108
Update Date
2018-04-08T07:09:56.000
Service Request Number
18-00159794
Overall Service Request Due Date
2018-04-10T15:32:30.000
Method Received Description
Phone
Signs - Public Right of Way - CCS
Service Request Type: Signs - Public Right of Way - CCS • Created Date: 2018-03-12T00:17:51.000 • City Council District: 3
Service Request Type
Signs - Public Right of Way - CCS
Created Date
2018-03-12T00:17:51.000
City Council District
3
Closed Date
2018-03-12T00:51:43.000
Address
3333 W CAMP WISDOM RD, DALLAS, TX 75237
Y Coordinate
6927928.4742001
Lat Long Location
3333 W CAMP WISDOM RD, DALLAS, TX 75237
Outcome
Resolved - Through Citizen Action
Ert Estimated Response Time
2
Department
Code Compliance District Group
X Coordinate
2468611.93731126
Priority
Standard
Status
Closed
Unique Key
1316127806
Update Date
2018-03-12T00:51:43.000
Service Request Number
18-00108185
Overall Service Request Due Date
2018-03-19T00:17:51.000
Method Received Description
Phone
High Weeds - CCS
Service Request Type: High Weeds - CCS • Created Date: 2017-10-10T10:32:09.000 • City Council District: 2
Service Request Type
High Weeds - CCS
Created Date
2017-10-10T10:32:09.000
City Council District
2
Closed Date
2017-10-27T10:14:34.000
Address
211 S PEAK ST, DALLAS, TX 75226
Y Coordinate
6974465.80425997
Lat Long Location
211 S PEAK ST, DALLAS, TX 75226
Outcome
Resolved - Through Citizen Action
Ert Estimated Response Time
5
Department
Code Compliance District Group
X Coordinate
2500632.79805357
Priority
Standard
Status
Closed
Unique Key
1298519564
Update Date
2017-10-27T10:14:34.000
Service Request Number
17-00503607
Overall Service Request Due Date
2017-11-07T10:32:09.000
Method Received Description
Proactive
Litter - CCS
Service Request Type: Litter - CCS • Created Date: 2017-11-17T11:41:08.000 • City Council District: 7
Service Request Type
Litter - CCS
Created Date
2017-11-17T11:41:08.000
City Council District
7
Closed Date
2017-12-19T16:48:13.000
Address
5105 ASHBROOK RD, DALLAS, TX 75227
Y Coordinate
6973963.25462324
Lat Long Location
5105 ASHBROOK RD, DALLAS, TX 75227
Outcome
Resolved - Referral to Agency/Contractor
Ert Estimated Response Time
5
Department
Code Compliance District Group
X Coordinate
2519486.87192353
Priority
Standard
Status
Closed
Unique Key
1303426244
Update Date
2017-12-19T16:48:13.000
Service Request Number
17-00561715
Overall Service Request Due Date
2017-12-19T11:41:08.000
Method Received Description
Phone
Litter - CCS
Service Request Type: Litter - CCS • Created Date: 2016-10-10T11:41:48.000 • City Council District: 2
Service Request Type
Litter - CCS
Created Date
2016-10-10T11:41:48.000
City Council District
2
Closed Date
2017-10-28T01:00:03.000
Address
4729 COLUMBIA AVE, DALLAS, 75226
Y Coordinate
6976133.42960706
Lat Long Location
4729 COLUMBIA AVE, DALLAS, 75226
Outcome
Unresolved - Referred to Appropriate Dept/Agency
Ert Estimated Response Time
5
Department
Code Compliance District Group
X Coordinate
2501456.48277425
Priority
Standard
Status
Lien Hold
Unique Key
1231142490
Update Date
2017-10-28T01:00:03.000
Service Request Number
16-00518346
Overall Service Request Due Date
2016-11-21T11:41:48.000
Method Received Description
Mobile Apps
Recycling - Roll Cart - SAN
Service Request Type: Recycling - Roll Cart - SAN • Created Date: 2017-12-18T16:07:43.000 • City Council District: 4
Service Request Type
Recycling - Roll Cart - SAN
Created Date
2017-12-18T16:07:43.000
City Council District
4
Closed Date
2017-12-19T14:05:47.000
Address
1559 FIJI ST, DALLAS, TX 75203
Y Coordinate
6958194.452598
Lat Long Location
1559 FIJI ST, DALLAS, TX 75203
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
3
Department
Department of Sanitation Services
X Coordinate
2490852.54319477
Priority
Standard
Status
Closed
Unique Key
1306527147
Update Date
2017-12-19T14:05:47.000
Service Request Number
17-00600051
Overall Service Request Due Date
2017-12-28T16:07:43.000
Method Received Description
Phone
Street Repair - Routine - PBW
Service Request Type: Street Repair - Routine - PBW • Created Date: 2018-03-07T13:13:31.000 • City Council District: 3
Service Request Type
Street Repair - Routine - PBW
Created Date
2018-03-07T13:13:31.000
City Council District
3
Closed Date
2018-03-11T08:55:05.000
Address
5806 SINGING HILLS DR, DALLAS, 75241
Y Coordinate
6933184.50763128
Lat Long Location
5806 SINGING HILLS DR, DALLAS, 75241
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
10
Department
Public Works Department
X Coordinate
2491255.88909599
Priority
Standard
Status
Closed
Unique Key
1315612505
Update Date
2018-03-11T08:55:05.000
Service Request Number
18-00101168
Overall Service Request Due Date
2018-07-13T13:13:31.000
Method Received Description
Mobile Apps
Animal - Loose Dog (Owned) - DAS
Service Request Type: Animal - Loose Dog (Owned) - DAS • Created Date: 2018-04-08T16:45:41.000 • City Council District: 3
Service Request Type
Animal - Loose Dog (Owned) - DAS
Created Date
2018-04-08T16:45:41.000
City Council District
3
Closed Date
2018-04-08T18:38:45.000
Address
7139 HEDGE DR, DALLAS, TX 75249
Y Coordinate
6914112.78470459
Lat Long Location
7139 HEDGE DR, DALLAS, TX 75249
Outcome
Closed - Unable to Confirm/Locate Problem
Ert Estimated Response Time
1
Department
Dallas Animal Services
X Coordinate
2446800.75312578
Priority
Emergency
Status
Closed
Unique Key
1319947607
Update Date
2018-04-08T18:38:45.000
Service Request Number
18-00160377
Overall Service Request Due Date
2018-04-11T16:45:41.000
Method Received Description
Phone
Animal - Vaccination Investigation - DAS
Service Request Type: Animal - Vaccination Investigation - DAS • Created Date: 2018-05-20T08:21:42.000 • City Council District: 6
Service Request Type
Animal - Vaccination Investigation - DAS
Created Date
2018-05-20T08:21:42.000
City Council District
6
Closed Date
2018-05-20T09:53:39.000
Address
3510 HARLINGEN ST, DALLAS, TX 75212
Y Coordinate
6972308.56890682
Lat Long Location
3510 HARLINGEN ST, DALLAS, TX 75212
Outcome
Resolved - Information Provided
Ert Estimated Response Time
20
Department
Dallas Animal Services
X Coordinate
2458777.94085506
Priority
Standard
Status
Closed
Unique Key
1328408043
Update Date
2018-05-20T09:53:39.000
Service Request Number
18-00239758
Overall Service Request Due Date
2018-07-03T08:21:42.000
Method Received Description
Proactive
Animal - Vaccination Investigation - DAS
Service Request Type: Animal - Vaccination Investigation - DAS • Created Date: 2018-05-20T09:10:45.000 • City Council District: 6
Service Request Type
Animal - Vaccination Investigation - DAS
Created Date
2018-05-20T09:10:45.000
City Council District
6
Closed Date
2018-05-20T10:03:44.000
Address
3526 PALACIOS AVE, DALLAS, TX 75212
Y Coordinate
6972390.74878744
Lat Long Location
3526 PALACIOS AVE, DALLAS, TX 75212
Outcome
Resolved - Information Provided
Ert Estimated Response Time
20
Department
Dallas Animal Services
X Coordinate
2459442.7602319
Priority
Standard
Status
Closed
Unique Key
1328415841
Update Date
2018-05-20T10:03:44.000
Service Request Number
18-00239835
Overall Service Request Due Date
2018-07-03T09:10:45.000
Method Received Description
Proactive
Animal - Neglect - DAS
Service Request Type: Animal - Neglect - DAS • Created Date: 2018-03-10T12:28:32.000 • City Council District: 4
Service Request Type
Animal - Neglect - DAS
Created Date
2018-03-10T12:28:32.000
City Council District
4
Closed Date
2018-03-11T08:57:15.000
Address
3800 S TYLER ST, DALLAS, TX 75224
Y Coordinate
6941025.62219752
Lat Long Location
3800 S TYLER ST, DALLAS, TX 75224
Outcome
Resolved - Animal Picked Up
Ert Estimated Response Time
1
Department
Dallas Animal Services
X Coordinate
2480000.17255963
Priority
Emergency
Status
Closed
Unique Key
1316034573
Update Date
2018-03-11T08:57:14.000
Service Request Number
18-00107140
Overall Service Request Due Date
2018-03-11T12:28:32.000
Method Received Description
Phone
Garbage Roll Cart - Residential - SAN
Service Request Type: Garbage Roll Cart - Residential - SAN • Created Date: 2017-10-24T21:01:24.000 • City Council District: 1
Service Request Type
Garbage Roll Cart - Residential - SAN
Created Date
2017-10-24T21:01:24.000
City Council District
1
Closed Date
2017-10-27T08:46:25.000
Address
807 S BRIGHTON AVE, DALLAS, TX 75208
Y Coordinate
6955477.55292247
Lat Long Location
807 S BRIGHTON AVE, DALLAS, TX 75208
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
3
Department
Department of Sanitation Services
X Coordinate
2475671.3184765
Priority
Standard
Status
Closed
Unique Key
1300478847
Update Date
2017-10-27T08:46:25.000
Service Request Number
17-00526315
Overall Service Request Due Date
2017-11-02T21:01:24.000
Method Received Description
Phone
Traffic Sign - Maintenance (Other) - TRN
Service Request Type: Traffic Sign - Maintenance (Other) - TRN • Created Date: 2017-12-14T14:44:12.000 • City Council District: 6
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Created Date
2017-12-14T14:44:12.000
City Council District
6
Closed Date
2017-12-19T15:15:17.000
Address
TERRE COLONY CT & DALLAS FT WORTH SERV N, DALLAS, TX
Y Coordinate
6966278.61366248
Lat Long Location
TERRE COLONY CT & DALLAS FT WORTH SERV N, DALLAS, TX
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
3
Department
Street Services
X Coordinate
2469605.86905134
Priority
Standard
Status
Closed
Unique Key
1306201409
Update Date
2017-12-19T15:15:17.000
Service Request Number
17-00595777
Overall Service Request Due Date
2017-12-29T14:44:12.000
Method Received Description
Phone
Parking - Report a Violation - TRN
Service Request Type: Parking - Report a Violation - TRN • Created Date: 2018-05-06T06:49:56.000 • City Council District: 1
Service Request Type
Parking - Report a Violation - TRN
Created Date
2018-05-06T06:49:56.000
City Council District
1
Closed Date
2018-05-06T16:46:54.000
Address
N VERNON AVE & MELBA ST, DALLAS, TX
Y Coordinate
6958847.41225623
Lat Long Location
N VERNON AVE & MELBA ST, DALLAS, TX
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
0
Department
Transportation Department
X Coordinate
2480134.76999647
Priority
Standard
Status
Closed
Unique Key
1325496409
Update Date
2018-05-06T16:46:54.000
Service Request Number
18-00212073
Overall Service Request Due Date
2018-05-08T06:49:56.000
Method Received Description
Phone
Animal - Sick/Injured - DAS
Service Request Type: Animal - Sick/Injured - DAS • Created Date: 2017-12-18T15:03:11.000 • City Council District: 5
Service Request Type
Animal - Sick/Injured - DAS
Created Date
2017-12-18T15:03:11.000
City Council District
5
Closed Date
2017-12-19T07:52:03.000
Address
7803 MAXWELL AVE, DALLAS, TX 75217
Y Coordinate
6955278.74014342
Lat Long Location
7803 MAXWELL AVE, DALLAS, TX 75217
Outcome
Resolved - Animal Picked Up
Ert Estimated Response Time
1
Department
Dallas Animal Services
X Coordinate
2525526.46353126
Priority
Emergency
Status
Closed
Unique Key
1306514755
Update Date
2017-12-19T07:52:03.000
Service Request Number
17-00599890
Overall Service Request Due Date
2017-12-21T15:03:11.000
Method Received Description
Phone
Parking - Report a Violation - TRN
Service Request Type: Parking - Report a Violation - TRN • Created Date: 2018-04-08T13:46:56.000 • City Council District: 10
Service Request Type
Parking - Report a Violation - TRN
Created Date
2018-04-08T13:46:56.000
City Council District
10
Closed Date
2018-04-08T16:54:26.000
Address
9779 AUDELIA RD, DALLAS, TX 75238
Y Coordinate
7007829.62126142
Lat Long Location
9779 AUDELIA RD, DALLAS, TX 75238
Outcome
Resolved - Referral to Agency/Contractor
Ert Estimated Response Time
0
Department
Transportation Department
X Coordinate
2515500.97665839
Priority
Standard
Status
Closed
Unique Key
1319936781
Update Date
2018-04-08T16:54:26.000
Service Request Number
18-00160240
Overall Service Request Due Date
2018-04-10T13:46:56.000
Method Received Description
Phone
Pot hole Repair Routine - PBW
Service Request Type: Pot hole Repair Routine - PBW • Created Date: 2018-03-07T11:29:42.000 • City Council District: 3
Service Request Type
Pot hole Repair Routine - PBW
Created Date
2018-03-07T11:29:42.000
City Council District
3
Closed Date
2018-03-11T08:56:03.000
Address
3601 W DAVIS ST, DALLAS, TX 75211
Y Coordinate
6959586.03121822
Lat Long Location
3601 W DAVIS ST, DALLAS, TX 75211
Ert Estimated Response Time
3
Department
Public Works Department
X Coordinate
2467046.01146964
Priority
Standard
Status
Closed
Unique Key
1315592711
Update Date
2018-03-11T08:56:03.000
Service Request Number
18-00100836
Overall Service Request Due Date
2018-03-14T11:29:42.000
Method Received Description
Web
Limousine - Transportation Complaint - AVI
Service Request Type: Limousine - Transportation Complaint - AVI • Created Date: 2018-04-08T13:54:14.000 • City Council District: 2
Service Request Type
Limousine - Transportation Complaint - AVI
Created Date
2018-04-08T13:54:14.000
City Council District
2
Closed Date
2018-04-08T13:55:12.000
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Y Coordinate
6993943.00263998
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Outcome
Resolved - Information Provided
Ert Estimated Response Time
5
Department
Aviation
X Coordinate
2475408.36600984
Priority
Standard
Status
Closed
Unique Key
1319937513
Update Date
2018-04-08T13:55:12.000
Service Request Number
18-00160252
Overall Service Request Due Date
2018-04-27T13:54:14.000
Method Received Description
Proactive
Substandard Structure Apts - CCS
Service Request Type: Substandard Structure Apts - CCS • Created Date: 2017-12-02T16:00:39.000 • City Council District: 6
Service Request Type
Substandard Structure Apts - CCS
Created Date
2017-12-02T16:00:39.000
City Council District
6
Closed Date
2017-12-19T08:28:17.000
Address
3353 LOMBARDY LN, DALLAS, TX 75220
Y Coordinate
7002082.23406935
Lat Long Location
3353 LOMBARDY LN, DALLAS, TX 75220
Outcome
Resolved - Through Citizen Action
Ert Estimated Response Time
10
Department
Code Compliance District Group
X Coordinate
2469621.333308
Priority
Standard
Status
Closed
Unique Key
1304955106
Update Date
2017-12-19T08:28:17.000
Service Request Number
17-00579644
Overall Service Request Due Date
2018-05-25T16:00:39.000
Method Received Description
Proactive
Animal - Loose Dog (Owned) - DAS
Service Request Type: Animal - Loose Dog (Owned) - DAS • Created Date: 2017-12-17T08:15:37.000 • City Council District: 5
Service Request Type
Animal - Loose Dog (Owned) - DAS
Created Date
2017-12-17T08:15:37.000
City Council District
5
Closed Date
2017-12-19T07:49:15.000
Address
1300 AMITY LN, DALLAS, TX 75217
Y Coordinate
6955107.32954653
Lat Long Location
1300 AMITY LN, DALLAS, TX 75217
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
1
Department
Dallas Animal Services
X Coordinate
2539089.68498616
Priority
Emergency
Status
Closed
Unique Key
1306391294
Update Date
2017-12-19T07:49:14.000
Service Request Number
17-00598270
Overall Service Request Due Date
2017-12-20T08:15:37.000
Method Received Description
Proactive
Animal - Attack in Progress - DAS
Service Request Type: Animal - Attack in Progress - DAS • Created Date: 2017-12-18T11:49:47.000 • City Council District: 8
Service Request Type
Animal - Attack in Progress - DAS
Created Date
2017-12-18T11:49:47.000
City Council District
8
Closed Date
2017-12-19T07:52:32.000
Address
1450 EDD RD, DALLAS, TX 75253
Y Coordinate
6937554.86218491
Lat Long Location
1450 EDD RD, DALLAS, TX 75253
Outcome
Resolved - Information Provided
Ert Estimated Response Time
0
Department
Dallas Animal Services
X Coordinate
2552647.92979952
Priority
Emergency
Status
Closed
Unique Key
1306490066
Update Date
2017-12-19T07:52:32.000
Service Request Number
17-00599560
Overall Service Request Due Date
2017-12-19T11:49:47.000
Method Received Description
Phone
Animal - Critical Medical - DAS
Service Request Type: Animal - Critical Medical - DAS • Created Date: 2018-03-09T16:24:09.000 • City Council District: 3
Service Request Type
Animal - Critical Medical - DAS
Created Date
2018-03-09T16:24:09.000
City Council District
3
Closed Date
2018-03-11T07:52:10.000
Address
330 EMBREY DR, DALLAS, TX 75232
Y Coordinate
6932080.90945572
Lat Long Location
330 EMBREY DR, DALLAS, TX 75232
Outcome
Resolved - Animal Picked Up
Ert Estimated Response Time
1
Department
Dallas Animal Services
X Coordinate
2483389.44567913
Priority
Emergency
Status
Closed
Unique Key
1315976176
Update Date
2018-03-11T07:52:11.000
Service Request Number
18-00106475
Overall Service Request Due Date
2018-03-10T16:24:09.000
Method Received Description
Phone
Animal - Prohibited Rooster - DAS
Service Request Type: Animal - Prohibited Rooster - DAS • Created Date: 2017-12-18T14:33:24.000 • City Council District: 7
Service Request Type
Animal - Prohibited Rooster - DAS
Created Date
2017-12-18T14:33:24.000
City Council District
7
Closed Date
2017-12-19T07:52:11.000
Address
6065 BELGRADE AVE, DALLAS, 75227
Y Coordinate
6969293.01678282
Lat Long Location
6065 BELGRADE AVE, DALLAS, 75227
Outcome
Resolved - Information Provided
Ert Estimated Response Time
5
Department
Dallas Animal Services
X Coordinate
2516766.33258032
Priority
Standard
Status
Closed
Unique Key
1306511585
Update Date
2017-12-19T07:52:11.000
Service Request Number
17-00599848
Overall Service Request Due Date
2018-02-01T14:33:24.000
Method Received Description
Mobile Apps
Complaint/Compliment - CTY
Service Request Type: Complaint/Compliment - CTY • Created Date: 2018-04-08T13:13:58.000 • City Council District: 6
Service Request Type
Complaint/Compliment - CTY
Created Date
2018-04-08T13:13:58.000
City Council District
6
Closed Date
2018-04-08T16:10:32.000
Address
1818 N WESTMORELAND RD, DALLAS, TX 75212
Y Coordinate
6966447.94966021
Lat Long Location
1818 N WESTMORELAND RD, DALLAS, TX 75212
Outcome
Resolved - Information Provided
Ert Estimated Response Time
5
Department
Feedback Group
X Coordinate
2468344.73074087
Priority
Standard
Status
Closed
Unique Key
1319934647
Update Date
2018-04-08T16:10:32.000
Service Request Number
18-00160209
Overall Service Request Due Date
2018-04-23T13:13:58.000
Method Received Description
Phone
Open and Vacant Structure - CCS
Service Request Type: Open and Vacant Structure - CCS • Created Date: 2018-03-09T15:40:05.000 • City Council District: 4
Service Request Type
Open and Vacant Structure - CCS
Created Date
2018-03-09T15:40:05.000
City Council District
4
Closed Date
2018-03-10T15:50:18.000
Address
1810 SOMERSET AVE, DALLAS, TX 75203
Y Coordinate
6953610.38551829
Lat Long Location
1810 SOMERSET AVE, DALLAS, TX 75203
Outcome
Closed - Unable to Confirm/Locate Problem
Ert Estimated Response Time
3
Department
Code Compliance District Group
X Coordinate
2491644.73253034
Priority
Standard
Status
Closed
Unique Key
1315963198
Update Date
2018-03-10T15:50:18.000
Service Request Number
18-00106291
Overall Service Request Due Date
2018-03-23T15:40:05.000
Method Received Description
Phone
Signs - Public Right of Way - CCS
Service Request Type: Signs - Public Right of Way - CCS • Created Date: 2017-12-15T14:08:10.000 • City Council District: 8
Service Request Type
Signs - Public Right of Way - CCS
Created Date
2017-12-15T14:08:10.000
City Council District
8
Closed Date
2017-12-19T08:43:38.000
Address
1850 WOODY RD, SEAGOVILLE, 75253
Y Coordinate
6932529.97965891
Lat Long Location
1850 WOODY RD, SEAGOVILLE, 75253
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
2
Department
Code Compliance District Group
X Coordinate
2553967.62712269
Priority
Standard
Status
Closed
Unique Key
1306301343
Update Date
2017-12-19T08:43:37.000
Service Request Number
17-00597157
Overall Service Request Due Date
2017-12-22T14:08:10.000
Method Received Description
Proactive
High Weeds - CCS
Service Request Type: High Weeds - CCS • Created Date: 2016-10-12T09:57:09.000 • City Council District: 7
Service Request Type
High Weeds - CCS
Created Date
2016-10-12T09:57:09.000
City Council District
7
Closed Date
2017-10-28T01:00:03.000
Address
2532 PARK ROW AVE, DALLAS, TX 75215
Y Coordinate
6966770.5202762
Lat Long Location
2532 PARK ROW AVE, DALLAS, TX 75215
Outcome
Unresolved - Referred to Appropriate Dept/Agency
Ert Estimated Response Time
5
Department
Code Compliance District Group
X Coordinate
2499119.48013733
Priority
Standard
Status
Lien Hold
Unique Key
1231441472
Update Date
2017-10-28T01:00:03.000
Service Request Number
16-00523020
Overall Service Request Due Date
2016-11-23T09:57:09.000
Method Received Description
Proactive
Animal - Loose Dog (Owned) - DAS
Service Request Type: Animal - Loose Dog (Owned) - DAS • Created Date: 2018-03-09T17:08:18.000 • City Council District: 5
Service Request Type
Animal - Loose Dog (Owned) - DAS
Created Date
2018-03-09T17:08:18.000
City Council District
5
Closed Date
2018-03-10T18:06:52.000
Address
9934 CUSHING DR, DALLAS, 75217
Y Coordinate
6944536.58647149
Lat Long Location
9934 CUSHING DR, DALLAS, 75217
Outcome
Resolved - Citation Issued
Ert Estimated Response Time
1
Department
Dallas Animal Services
X Coordinate
2536971.45652921
Priority
Emergency
Status
Closed
Unique Key
1315984085
Update Date
2018-03-10T18:06:52.000
Service Request Number
18-00106563
Overall Service Request Due Date
2018-03-12T17:08:18.000
Method Received Description
Phone
Illegal Outside Storage - CCS
Service Request Type: Illegal Outside Storage - CCS • Created Date: 2017-09-30T17:20:28.000 • City Council District: 7
Service Request Type
Illegal Outside Storage - CCS
Created Date
2017-09-30T17:20:28.000
City Council District
7
Closed Date
2017-10-27T13:29:41.000
Address
3718 FRANK ST, DALLAS, TX 75210
Y Coordinate
6967674.79552524
Lat Long Location
3718 FRANK ST, DALLAS, TX 75210
Outcome
Resolved - Through Citizen Action
Ert Estimated Response Time
8
Department
Code Compliance District Group
X Coordinate
2506062.26140163
Priority
Standard
Status
Closed
Unique Key
1297289031
Update Date
2017-10-27T13:29:41.000
Service Request Number
17-00489546
Overall Service Request Due Date
2017-11-13T17:20:28.000
Method Received Description
Phone
Flooding - Emergency - PBW
Service Request Type: Flooding - Emergency - PBW • Created Date: 2017-12-19T11:00:29.000 • City Council District: 6
Service Request Type
Flooding - Emergency - PBW
Created Date
2017-12-19T11:00:29.000
City Council District
6
Closed Date
2017-12-19T15:17:43.000
Address
4100 HALIFAX ST, DALLAS, TX 75247
Y Coordinate
6982319.87427532
Lat Long Location
4100 HALIFAX ST, DALLAS, TX 75247
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
0
Department
Street Services
X Coordinate
2464168.92277176
Priority
Emergency
Status
Closed
Unique Key
1306595287
Update Date
2017-12-19T15:17:43.000
Service Request Number
17-00600962
Overall Service Request Due Date
2017-12-24T11:00:29.000
Method Received Description
Phone
Storm Sewer Line Locate -TWM
Service Request Type: Storm Sewer Line Locate -TWM • Created Date: 2017-10-23T14:59:00.000 • City Council District: 2
Service Request Type
Storm Sewer Line Locate -TWM
Created Date
2017-10-23T14:59:00.000
City Council District
2
Closed Date
2017-10-27T06:22:55.000
Address
5611 MAPLE AVE, DALLAS, TX 75235
Y Coordinate
6985453.4507759
Lat Long Location
5611 MAPLE AVE, DALLAS, TX 75235
Outcome
Resolved - Information Provided
Ert Estimated Response Time
7
Department
Trinity Watershed Management
X Coordinate
2479818.77147015
Priority
Standard
Status
Closed
Unique Key
1300253487
Update Date
2017-10-27T06:22:55.000
Service Request Number
17-00523590
Overall Service Request Due Date
2017-11-10T14:59:00.000
Method Received Description
Web
Animal - Stray Dog - DAS
Service Request Type: Animal - Stray Dog - DAS • Created Date: 2018-03-09T09:39:56.000 • City Council District: 6
Service Request Type
Animal - Stray Dog - DAS
Created Date
2018-03-09T09:39:56.000
City Council District
6
Closed Date
2018-03-10T21:07:58.000
Address
3612 VALLEY RIDGE RD, DALLAS, 75220
Y Coordinate
7005913.20182114
Lat Long Location
3612 VALLEY RIDGE RD, DALLAS, 75220
Outcome
Resolved - Information Provided
Ert Estimated Response Time
0
Department
Dallas Animal Services
X Coordinate
2472350.76647318
Priority
Standard
Status
Closed
Unique Key
1315874929
Update Date
2018-03-10T21:07:58.000
Service Request Number
18-00104870
Overall Service Request Due Date
2018-03-14T09:39:56.000
Method Received Description
Mobile Apps
Taxi - Transportation Complaint - AVI
Service Request Type: Taxi - Transportation Complaint - AVI • Created Date: 2018-05-06T08:50:39.000 • City Council District: 2
Service Request Type
Taxi - Transportation Complaint - AVI
Created Date
2018-05-06T08:50:39.000
City Council District
2
Closed Date
2018-05-06T08:51:31.000
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Outcome
Resolved - Information Provided
Ert Estimated Response Time
5
Department
Aviation
X Coordinate
2475408.364118
Priority
Standard
Status
Closed
Unique Key
1325503964
Update Date
2018-05-06T08:51:31.000
Service Request Number
18-00212144
Overall Service Request Due Date
2018-05-25T08:50:39.000
Method Received Description
Proactive
Dead Animal Pick Up - SAN
Service Request Type: Dead Animal Pick Up - SAN • Created Date: 2018-04-07T15:51:18.000 • City Council District: 3
Service Request Type
Dead Animal Pick Up - SAN
Created Date
2018-04-07T15:51:18.000
City Council District
3
Closed Date
2018-04-08T10:52:55.000
Address
4572 BONANZA LN, DALLAS, TX 75211
Y Coordinate
6949583.50077887
Lat Long Location
4572 BONANZA LN, DALLAS, TX 75211
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
1
Department
Department of Sanitation Services
X Coordinate
2461442.20682948
Priority
Emergency
Status
Closed
Unique Key
1319885318
Update Date
2018-04-08T10:52:55.000
Service Request Number
18-00159807
Overall Service Request Due Date
2018-04-08T15:51:18.000
Method Received Description
Phone
Alley Repair - Routine - PBW
Service Request Type: Alley Repair - Routine - PBW • Created Date: 2017-08-10T08:16:06.000 • City Council District: 9
Service Request Type
Alley Repair - Routine - PBW
Created Date
2017-08-10T08:16:06.000
City Council District
9
Closed Date
2017-08-11T07:06:29.000
Address
6966 SANTA MARIA LN, DALLAS, TX 75214
Y Coordinate
6993534.21889145
Lat Long Location
6966 SANTA MARIA LN, DALLAS, TX 75214
Outcome
Unresolved - Referred to Appropriate Dept/Agency
Ert Estimated Response Time
10
Department
Street Services
X Coordinate
2509045.45970773
Priority
Standard
Status
Closed
Unique Key
1289261112
Update Date
2017-09-29T11:46:45.000
Service Request Number
17-00398252
Overall Service Request Due Date
2017-12-19T08:16:06.000
Method Received Description
Phone
Animal - Loose Dog (Owned) - DAS
Service Request Type: Animal - Loose Dog (Owned) - DAS • Created Date: 2018-03-10T13:38:52.000 • City Council District: 5
Service Request Type
Animal - Loose Dog (Owned) - DAS
Created Date
2018-03-10T13:38:52.000
City Council District
5
Closed Date
2018-03-10T16:56:34.000
Address
9422 LIMESTONE DR, DALLAS, TX 75217
Y Coordinate
6958732.78522345
Lat Long Location
9422 LIMESTONE DR, DALLAS, TX 75217
Outcome
Unresolved - Reinspection Required
Ert Estimated Response Time
1
Department
Dallas Animal Services
X Coordinate
2533992.82766692
Priority
Emergency
Status
Closed
Unique Key
1316040066
Update Date
2018-03-10T16:56:33.000
Service Request Number
18-00107216
Overall Service Request Due Date
2018-03-13T13:38:52.000
Method Received Description
USPS
Garbage Roll Cart - Residential - SAN
Service Request Type: Garbage Roll Cart - Residential - SAN • Created Date: 2017-12-15T13:13:01.000 • City Council District: 1
Service Request Type
Garbage Roll Cart - Residential - SAN
Created Date
2017-12-15T13:13:01.000
City Council District
1
Closed Date
2017-12-19T09:11:32.000
Address
823 HOLLYWOOD AVE, DALLAS, TX 75208
Y Coordinate
6955380.88665632
Lat Long Location
823 HOLLYWOOD AVE, DALLAS, TX 75208
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
3
Department
Department of Sanitation Services
X Coordinate
2474118.25505353
Priority
Standard
Status
Closed
Unique Key
1306293957
Update Date
2017-12-19T09:11:32.000
Service Request Number
17-00597066
Overall Service Request Due Date
2017-12-27T13:13:01.000
Method Received Description
Phone
DFW Data AI • Dallas-Fort Worth public-data exploration interface