311 Service Requests for Fiscal Year (FY) 2013

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2015 to September 30, 2016.

Services 311 Dataset jz3b-puy6 23 fields
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Showing 50 real records
Brush Busters - SAN
Service Request Type: Brush Busters - SAN • Created Date: 2017-11-28T12:06:23.000 • City Council District: 8
Service Request Type
Brush Busters - SAN
Created Date
2017-11-28T12:06:23.000
City Council District
8
Closed Date
2017-11-30T11:35:50.000
Address
318 KIRNWOOD DR, DALLAS, TX 75232
Y Coordinate
6925146.32549445
Lat Long Location
318 KIRNWOOD DR, DALLAS, TX 75232
Outcome
Resolved - Information Provided
Ert Estimated Response Time
0
Department
Department of Sanitation Services
X Coordinate
2483815.34766104
Priority
Standard
Status
Closed
Unique Key
1304427035
Update Date
2017-12-19T12:20:58.000
Service Request Number
17-00572797
Overall Service Request Due Date
2017-12-05T12:06:23.000
Method Received Description
Phone
Parking - Report a Violation - TRN
Service Request Type: Parking - Report a Violation - TRN • Created Date: 2018-02-18T10:49:00.000 • City Council District: 3
Service Request Type
Parking - Report a Violation - TRN
Created Date
2018-02-18T10:49:00.000
City Council District
3
Closed Date
2018-02-18T15:21:41.000
Address
7101 PINEBERRY RD, DALLAS, TX 75249
Y Coordinate
6918086.49647214
Lat Long Location
7101 PINEBERRY RD, DALLAS, TX 75249
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
0
Department
Transportation Department
X Coordinate
2447004.15160224
Priority
Standard
Status
Closed
Unique Key
1313278025
Update Date
2018-02-18T15:21:41.000
Service Request Number
18-00070695
Overall Service Request Due Date
2018-02-21T10:49:00.000
Method Received Description
Phone
Dead Animal Pick Up - SAN
Service Request Type: Dead Animal Pick Up - SAN • Created Date: 2017-12-18T15:15:43.000 • City Council District: 1
Service Request Type
Dead Animal Pick Up - SAN
Created Date
2017-12-18T15:15:43.000
City Council District
1
Closed Date
2017-12-19T09:34:09.000
Address
1062 WESTMOUNT AVE, DALLAS, 75211
Y Coordinate
6961279.18659243
Lat Long Location
1062 WESTMOUNT AVE, DALLAS, 75211
Outcome
Closed - Unable to Confirm/Locate Problem
Ert Estimated Response Time
1
Department
Department of Sanitation Services
X Coordinate
2470326.31674211
Priority
Emergency
Status
Closed
Unique Key
1306516475
Update Date
2017-12-19T09:34:09.000
Service Request Number
17-00599915
Overall Service Request Due Date
2017-12-19T15:15:43.000
Method Received Description
Mobile Apps
Flooding - Emergency - PBW
Service Request Type: Flooding - Emergency - PBW • Created Date: 2017-12-19T09:05:59.000 • City Council District: 2
Service Request Type
Flooding - Emergency - PBW
Created Date
2017-12-19T09:05:59.000
City Council District
2
Closed Date
2017-12-19T14:39:42.000
Address
1700 N HASKELL AVE, DALLAS, TX 75204
Y Coordinate
6978272.0950034
Lat Long Location
1700 N HASKELL AVE, DALLAS, TX 75204
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
0
Department
Street Services
X Coordinate
2495805.09283825
Priority
Emergency
Status
Closed
Unique Key
1306570710
Update Date
2017-12-19T14:39:42.000
Service Request Number
17-00600593
Overall Service Request Due Date
2017-12-24T09:05:59.000
Method Received Description
Phone
Animal - Stray Dog - DAS
Service Request Type: Animal - Stray Dog - DAS • Created Date: 2018-03-10T15:53:19.000 • City Council District: 1
Service Request Type
Animal - Stray Dog - DAS
Created Date
2018-03-10T15:53:19.000
City Council District
1
Closed Date
2018-03-11T13:18:51.000
Address
2703 W 12TH ST, DALLAS, TX 75211
Y Coordinate
6956557.84045401
Lat Long Location
2703 W 12TH ST, DALLAS, TX 75211
Outcome
Closed - Unable to Confirm/Locate Problem
Ert Estimated Response Time
0
Department
Dallas Animal Services
X Coordinate
2471599.30531466
Priority
Standard
Status
Closed
Unique Key
1316047706
Update Date
2018-03-11T13:18:51.000
Service Request Number
18-00107316
Overall Service Request Due Date
2018-03-15T15:53:19.000
Method Received Description
Phone
Animal - Confined Stray - DAS
Service Request Type: Animal - Confined Stray - DAS • Created Date: 2018-02-17T15:45:31.000 • City Council District: 7
Service Request Type
Animal - Confined Stray - DAS
Created Date
2018-02-17T15:45:31.000
City Council District
7
Closed Date
2018-02-18T08:10:43.000
Address
4717 S LAMAR ST, DALLAS, TX 75215
Y Coordinate
6959188.57152524
Lat Long Location
4717 S LAMAR ST, DALLAS, TX 75215
Outcome
Closed - Unable to Confirm/Locate Problem
Ert Estimated Response Time
0
Department
Dallas Animal Services
X Coordinate
2502272.68739929
Priority
Emergency
Status
Closed
Unique Key
1313241439
Update Date
2018-02-18T08:10:43.000
Service Request Number
18-00070337
Overall Service Request Due Date
2018-02-19T15:45:31.000
Method Received Description
Phone
Parking - Report a Violation - TRN
Service Request Type: Parking - Report a Violation - TRN • Created Date: 2018-05-06T10:45:18.000 • City Council District: 5
Service Request Type
Parking - Report a Violation - TRN
Created Date
2018-05-06T10:45:18.000
City Council District
5
Closed Date
2018-05-06T15:28:45.000
Address
258 N PRAIRIE CREEK RD, DALLAS, 75217
Y Coordinate
6948057.11869662
Lat Long Location
258 N PRAIRIE CREEK RD, DALLAS, 75217
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
0
Department
Transportation Department
X Coordinate
2532685.93172213
Priority
Standard
Status
Closed
Unique Key
1325512029
Update Date
2018-05-06T15:28:45.000
Service Request Number
18-00212220
Overall Service Request Due Date
2018-05-08T10:45:18.000
Method Received Description
Phone
Illegal Dumping - CCS
Service Request Type: Illegal Dumping - CCS • Created Date: 2017-10-18T10:01:37.000 • City Council District: 2
Service Request Type
Illegal Dumping - CCS
Created Date
2017-10-18T10:01:37.000
City Council District
2
Closed Date
2017-10-27T09:23:45.000
Address
2277 WYCLIFF AVE, DALLAS, 75219
Y Coordinate
6980465.20653864
Lat Long Location
2277 WYCLIFF AVE, DALLAS, 75219
Outcome
Closed - Unable to Confirm/Locate Problem
Ert Estimated Response Time
3
Department
Code Compliance District Group
X Coordinate
2483435.40780393
Priority
Standard
Status
Closed
Unique Key
1299584020
Update Date
2017-10-27T09:23:45.000
Service Request Number
17-00515999
Overall Service Request Due Date
2017-11-01T10:01:37.000
Method Received Description
Mobile Apps
Private Sewage Leak - TWM
Service Request Type: Private Sewage Leak - TWM • Created Date: 2017-12-15T08:31:46.000 • City Council District: 2
Service Request Type
Private Sewage Leak - TWM
Created Date
2017-12-15T08:31:46.000
City Council District
2
Closed Date
2017-12-19T09:02:38.000
Address
HERB KELLEHER WAY & W MOCKINGBIRD LN, DALLAS, TX
Y Coordinate
6989840.18192707
Lat Long Location
HERB KELLEHER WAY & W MOCKINGBIRD LN, DALLAS, TX
Outcome
Resolved - Information Provided
Ert Estimated Response Time
3
Department
Trinity Watershed Management
X Coordinate
2478600.54550203
Priority
Standard
Status
Closed
Unique Key
1306247646
Update Date
2017-12-19T09:02:38.000
Service Request Number
17-00596372
Overall Service Request Due Date
2017-12-29T08:31:46.000
Method Received Description
Phone
Dead Animal Pick Up - SAN
Service Request Type: Dead Animal Pick Up - SAN • Created Date: 2017-12-18T14:55:13.000 • City Council District: 2
Service Request Type
Dead Animal Pick Up - SAN
Created Date
2017-12-18T14:55:13.000
City Council District
2
Closed Date
2017-12-19T11:19:42.000
Address
2335 WYCLIFF AVE, DALLAS, 75219
Y Coordinate
6980738.59117411
Lat Long Location
2335 WYCLIFF AVE, DALLAS, 75219
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
1
Department
Department of Sanitation Services
X Coordinate
2483699.4492249
Priority
Emergency
Status
Closed
Unique Key
1306513913
Update Date
2017-12-19T11:19:42.000
Service Request Number
17-00599878
Overall Service Request Due Date
2017-12-19T14:55:13.000
Method Received Description
Phone
Animal - Sick/Injured - DAS
Service Request Type: Animal - Sick/Injured - DAS • Created Date: 2018-03-10T07:23:02.000 • City Council District: 12
Service Request Type
Animal - Sick/Injured - DAS
Created Date
2018-03-10T07:23:02.000
City Council District
12
Closed Date
2018-03-10T08:58:28.000
Address
15746 KINGSCREST CIR, DALLAS, TX 75248
Y Coordinate
7037457.56517368
Lat Long Location
15746 KINGSCREST CIR, DALLAS, TX 75248
Outcome
Resolved - Animal Picked Up
Ert Estimated Response Time
1
Department
Dallas Animal Services
X Coordinate
2495782.92702533
Priority
Emergency
Status
Closed
Unique Key
1316010078
Update Date
2018-03-10T08:58:28.000
Service Request Number
18-00106804
Overall Service Request Due Date
2018-03-13T07:23:02.000
Method Received Description
Phone
Taxi - Transportation Complaint - AVI
Service Request Type: Taxi - Transportation Complaint - AVI • Created Date: 2018-05-06T11:13:49.000 • City Council District: 2
Service Request Type
Taxi - Transportation Complaint - AVI
Created Date
2018-05-06T11:13:49.000
City Council District
2
Closed Date
2018-05-06T11:14:29.000
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Outcome
Resolved - Information Provided
Ert Estimated Response Time
5
Department
Aviation
X Coordinate
2475408.364118
Priority
Standard
Status
Closed
Unique Key
1325515981
Update Date
2018-05-06T11:14:29.000
Service Request Number
18-00212272
Overall Service Request Due Date
2018-05-25T11:13:49.000
Method Received Description
Proactive
Litter - CCS
Service Request Type: Litter - CCS • Created Date: 2017-10-20T12:49:49.000 • City Council District: 5
Service Request Type
Litter - CCS
Created Date
2017-10-20T12:49:49.000
City Council District
5
Closed Date
2017-10-24T15:12:16.000
Address
BRUTON RD & RED CLOUD DR, DALLAS, TX
Y Coordinate
6960338.76319526
Lat Long Location
BRUTON RD & RED CLOUD DR, DALLAS, TX
Outcome
Closed - Unable to Confirm/Locate Problem
Ert Estimated Response Time
5
Department
Code Compliance District Group
X Coordinate
2536451.15026819
Priority
Standard
Status
Closed
Unique Key
1299924542
Update Date
2017-10-24T15:12:16.000
Service Request Number
17-00520200
Overall Service Request Due Date
2017-11-17T12:49:49.000
Method Received Description
Phone
Taxi - Transportation Complaint - AVI
Service Request Type: Taxi - Transportation Complaint - AVI • Created Date: 2018-05-06T14:27:17.000 • City Council District: 2
Service Request Type
Taxi - Transportation Complaint - AVI
Created Date
2018-05-06T14:27:17.000
City Council District
2
Closed Date
2018-05-06T14:27:47.000
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Outcome
Resolved - Information Provided
Ert Estimated Response Time
5
Department
Aviation
X Coordinate
2475408.364118
Priority
Standard
Status
Closed
Unique Key
1325531474
Update Date
2018-05-06T14:27:47.000
Service Request Number
18-00212421
Overall Service Request Due Date
2018-05-25T14:27:17.000
Method Received Description
Proactive
Animal - Attack in Progress - DAS
Service Request Type: Animal - Attack in Progress - DAS • Created Date: 2017-12-15T09:11:28.000 • City Council District: 4
Service Request Type
Animal - Attack in Progress - DAS
Created Date
2017-12-15T09:11:28.000
City Council District
4
Closed Date
2017-12-19T14:08:46.000
Address
STRICKLAND ST & S DENLEY DR, DALLAS, TX
Y Coordinate
6955369.65863942
Lat Long Location
STRICKLAND ST & S DENLEY DR, DALLAS, TX
Outcome
Resolved - Animal Picked Up
Ert Estimated Response Time
0
Department
Dallas Animal Services
X Coordinate
2489508.65296199
Priority
Emergency
Status
Closed
Unique Key
1306255182
Update Date
2017-12-19T14:08:46.000
Service Request Number
17-00596490
Overall Service Request Due Date
2017-12-16T09:11:28.000
Method Received Description
Phone
Pot hole - Hazardous - PBW
Service Request Type: Pot hole - Hazardous - PBW • Created Date: 2018-04-08T10:56:38.000 • City Council District: 8
Service Request Type
Pot hole - Hazardous - PBW
Created Date
2018-04-08T10:56:38.000
City Council District
8
Closed Date
2018-04-08T22:29:11.000
Address
1000 CADE RD, DALLAS, TX 75217
Y Coordinate
6941389.97714273
Lat Long Location
1000 CADE RD, DALLAS, TX 75217
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
0
Department
Street Services
X Coordinate
2539214.348497
Priority
Emergency
Status
Closed
Unique Key
1319927904
Update Date
2018-04-08T22:29:11.000
Service Request Number
18-00160113
Overall Service Request Due Date
2018-04-09T10:56:38.000
Method Received Description
Phone
Taxi - Transportation Complaint - AVI
Service Request Type: Taxi - Transportation Complaint - AVI • Created Date: 2017-12-19T09:50:08.000 • City Council District: 2
Service Request Type
Taxi - Transportation Complaint - AVI
Created Date
2017-12-19T09:50:08.000
City Council District
2
Closed Date
2017-12-19T14:08:16.000
Address
7555 LEMMON AVE, DALLAS, TX 75209
Y Coordinate
6995200.25045353
Lat Long Location
7555 LEMMON AVE, DALLAS, TX 75209
Outcome
Resolved - Information Provided
Ert Estimated Response Time
5
Department
Aviation
X Coordinate
2479024.56868611
Priority
Standard
Status
Closed
Unique Key
1306578703
Update Date
2017-12-19T14:08:16.000
Service Request Number
17-00600706
Overall Service Request Due Date
2018-01-10T09:50:08.000
Method Received Description
Proactive
Litter - CCS
Service Request Type: Litter - CCS • Created Date: 2017-12-19T15:34:03.000 • City Council District: 9
Service Request Type
Litter - CCS
Created Date
2017-12-19T15:34:03.000
City Council District
9
Closed Date
2017-12-19T15:36:07.000
Address
11711 ABSTON LN, DALLAS, TX 75218
Y Coordinate
7001609.88087914
Lat Long Location
11711 ABSTON LN, DALLAS, TX 75218
Ert Estimated Response Time
5
Department
Code Compliance District Group
X Coordinate
2527697.88001216
Priority
Standard
Status
Closed
Unique Key
1306638065
Update Date
2017-12-19T15:36:07.000
Service Request Number
17-00601626
Overall Service Request Due Date
2018-01-19T15:34:03.000
Method Received Description
Phone
Limousine - Transportation Complaint - AVI
Service Request Type: Limousine - Transportation Complaint - AVI • Created Date: 2018-02-18T14:04:07.000 • City Council District: 2
Service Request Type
Limousine - Transportation Complaint - AVI
Created Date
2018-02-18T14:04:07.000
City Council District
2
Closed Date
2018-02-18T14:05:01.000
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Outcome
Resolved - Information Provided
Ert Estimated Response Time
5
Department
Aviation
X Coordinate
2475408.364118
Priority
Standard
Status
Closed
Unique Key
1313288299
Update Date
2018-02-18T14:05:01.000
Service Request Number
18-00070826
Overall Service Request Due Date
2018-03-12T14:04:07.000
Method Received Description
Proactive
Animal - Attack in Progress - DAS
Service Request Type: Animal - Attack in Progress - DAS • Created Date: 2017-12-18T16:23:40.000 • City Council District: 7
Service Request Type
Animal - Attack in Progress - DAS
Created Date
2017-12-18T16:23:40.000
City Council District
7
Closed Date
2017-12-19T07:51:56.000
Address
9628 KERRVILLE ST, DALLAS, TX 75227
Y Coordinate
6966022.20388674
Lat Long Location
9628 KERRVILLE ST, DALLAS, TX 75227
Outcome
Unresolved - Reinspection Required
Ert Estimated Response Time
0
Department
Dallas Animal Services
X Coordinate
2535271.7458878
Priority
Emergency
Status
Closed
Unique Key
1306530816
Update Date
2017-12-19T07:51:57.000
Service Request Number
17-00600088
Overall Service Request Due Date
2017-12-19T16:23:40.000
Method Received Description
Police/Fire Dispatch
Bulky Trash Violations - CCS
Service Request Type: Bulky Trash Violations - CCS • Created Date: 2017-12-11T12:53:19.000 • City Council District: 11
Service Request Type
Bulky Trash Violations - CCS
Created Date
2017-12-11T12:53:19.000
City Council District
11
Closed Date
2017-12-19T09:51:07.000
Address
1200 S SHERMAN ST, DALLAS, TX 75081
Y Coordinate
7027564.60470944
Lat Long Location
1200 S SHERMAN ST, DALLAS, TX 75081
Outcome
Resolved - Referral to Agency/Contractor
Ert Estimated Response Time
3
Department
Code Compliance District Group
X Coordinate
2507428.56551942
Priority
Standard
Status
Closed
Unique Key
1305802633
Update Date
2017-12-19T09:51:06.000
Service Request Number
17-00590446
Overall Service Request Due Date
2017-12-20T12:53:19.000
Method Received Description
Proactive
Taxi - Transportation Complaint - AVI
Service Request Type: Taxi - Transportation Complaint - AVI • Created Date: 2018-03-11T14:22:13.000 • City Council District: 2
Service Request Type
Taxi - Transportation Complaint - AVI
Created Date
2018-03-11T14:22:13.000
City Council District
2
Closed Date
2018-03-11T14:22:47.000
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Outcome
Resolved - Information Provided
Ert Estimated Response Time
5
Department
Aviation
X Coordinate
2475408.364118
Priority
Standard
Status
Closed
Unique Key
1316099200
Update Date
2018-03-11T14:22:47.000
Service Request Number
18-00107883
Overall Service Request Due Date
2018-03-30T14:22:13.000
Method Received Description
Proactive
Animal - Prohibited Rooster - DAS
Service Request Type: Animal - Prohibited Rooster - DAS • Created Date: 2018-03-10T08:03:14.000 • City Council District: 6
Service Request Type
Animal - Prohibited Rooster - DAS
Created Date
2018-03-10T08:03:14.000
City Council District
6
Closed Date
2018-03-10T09:48:52.000
Address
3619 MORRIS ST, DALLAS, TX 75212
Y Coordinate
6971956.12754537
Lat Long Location
3619 MORRIS ST, DALLAS, TX 75212
Outcome
Resolved - Information Provided
Ert Estimated Response Time
5
Department
Dallas Animal Services
X Coordinate
2466568.67166736
Priority
Standard
Status
Closed
Unique Key
1316012481
Update Date
2018-03-10T09:48:52.000
Service Request Number
18-00106834
Overall Service Request Due Date
2018-04-23T08:03:14.000
Method Received Description
Proactive
Animal - Loose Dog (Owned) - DAS
Service Request Type: Animal - Loose Dog (Owned) - DAS • Created Date: 2017-12-17T07:47:05.000 • City Council District: 5
Service Request Type
Animal - Loose Dog (Owned) - DAS
Created Date
2017-12-17T07:47:05.000
City Council District
5
Closed Date
2017-12-19T12:48:17.000
Address
10300 BROCKTON DR, DALLAS, TX 75217
Y Coordinate
6959115.14615328
Lat Long Location
10300 BROCKTON DR, DALLAS, TX 75217
Outcome
Resolved - Animal Picked Up
Ert Estimated Response Time
1
Department
Dallas Animal Services
X Coordinate
2537999.38089375
Priority
Emergency
Status
Closed
Unique Key
1306390327
Update Date
2017-12-19T12:48:17.000
Service Request Number
17-00598262
Overall Service Request Due Date
2017-12-20T07:47:05.000
Method Received Description
Proactive
Inlet/Storm Drain Stopped Up - Hazardous - TWM
Service Request Type: Inlet/Storm Drain Stopped Up - Hazardous - TWM • Created Date: 2017-12-19T15:44:58.000 • City Council District: 1
Service Request Type
Inlet/Storm Drain Stopped Up - Hazardous - TWM
Created Date
2017-12-19T15:44:58.000
City Council District
1
Closed Date
2017-12-19T20:03:02.000
Address
1503 WRIGHT ST, DALLAS, TX 75208
Y Coordinate
6952996.53114221
Lat Long Location
1503 WRIGHT ST, DALLAS, TX 75208
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
0
Department
Trinity Watershed Management
X Coordinate
2477134.25428
Priority
Emergency
Status
Closed
Unique Key
1306640209
Update Date
2017-12-19T20:03:02.000
Service Request Number
17-00601655
Overall Service Request Due Date
2017-12-20T15:44:58.000
Method Received Description
Phone
Animal - Neglect - DAS
Service Request Type: Animal - Neglect - DAS • Created Date: 2017-12-19T08:21:41.000 • City Council District: 6
Service Request Type
Animal - Neglect - DAS
Created Date
2017-12-19T08:21:41.000
City Council District
6
Closed Date
2017-12-19T08:46:51.000
Address
3508 ODESSA ST, DALLAS, TX 75212
Y Coordinate
6972317.2741261
Lat Long Location
3508 ODESSA ST, DALLAS, TX 75212
Outcome
Resolved - Information Provided
Ert Estimated Response Time
1
Department
Dallas Animal Services
X Coordinate
2459773.78925793
Priority
Emergency
Status
Closed
Unique Key
1306561360
Update Date
2017-12-19T08:46:51.000
Service Request Number
17-00600435
Overall Service Request Due Date
2017-12-20T08:21:41.000
Method Received Description
Proactive
Pot hole - Hazardous - PBW
Service Request Type: Pot hole - Hazardous - PBW • Created Date: 2018-03-10T08:17:23.000 • City Council District: 13
Service Request Type
Pot hole - Hazardous - PBW
Created Date
2018-03-10T08:17:23.000
City Council District
13
Closed Date
2018-03-10T11:51:59.000
Address
6700 PRESTONSHIRE LN, DALLAS, TX 75225
Y Coordinate
7005783.74169219
Lat Long Location
6700 PRESTONSHIRE LN, DALLAS, TX 75225
Outcome
Resolved - Referral to Agency/Contractor
Ert Estimated Response Time
0
Department
Street Services
X Coordinate
2493141.73925179
Priority
Emergency
Status
Closed
Unique Key
1316013193
Update Date
2018-03-10T11:51:59.000
Service Request Number
18-00106844
Overall Service Request Due Date
2018-03-11T08:17:23.000
Method Received Description
Phone
Junk Motor Vehicle - CCS
Service Request Type: Junk Motor Vehicle - CCS • Created Date: 2017-10-16T00:30:35.000 • City Council District: 1
Service Request Type
Junk Motor Vehicle - CCS
Created Date
2017-10-16T00:30:35.000
City Council District
1
Closed Date
2017-12-19T12:48:14.000
Address
413 S WAVERLY DR, DALLAS, TX 75208
Y Coordinate
6956913.95201066
Lat Long Location
413 S WAVERLY DR, DALLAS, TX 75208
Ert Estimated Response Time
7
Department
Code Compliance District Group
X Coordinate
2476043.84981744
Priority
Standard
Status
Duplicate (closed)
Unique Key
1299232294
Update Date
2017-12-19T12:48:13.000
Service Request Number
17-00511709
Overall Service Request Due Date
2018-02-27T00:30:35.000
Method Received Description
Web
Water/Wastewater Line Locate - SCS
Service Request Type: Water/Wastewater Line Locate - SCS • Created Date: 2017-12-19T13:55:30.000 • City Council District: 12
Service Request Type
Water/Wastewater Line Locate - SCS
Created Date
2017-12-19T13:55:30.000
City Council District
12
Closed Date
2017-12-19T14:29:57.000
Address
17817 COIT RD, DALLAS, TX 75252
Y Coordinate
7048490.20845909
Lat Long Location
17817 COIT RD, DALLAS, TX 75252
Outcome
Closed - Close SR
Ert Estimated Response Time
1
Department
Management Services
X Coordinate
2499484.82268395
Priority
Standard
Status
Closed
Unique Key
1306621125
Update Date
2017-12-19T14:29:57.000
Service Request Number
17-00601372
Overall Service Request Due Date
2017-12-21T13:55:30.000
Method Received Description
Web
Storm Sewer Line Locate -TWM
Service Request Type: Storm Sewer Line Locate -TWM • Created Date: 2017-10-25T11:10:06.000 • City Council District: 2
Service Request Type
Storm Sewer Line Locate -TWM
Created Date
2017-10-25T11:10:06.000
City Council District
2
Closed Date
2017-10-27T16:00:05.000
Address
2500 BUTLER ST, DALLAS, TX 75235
Y Coordinate
6985076.04054774
Lat Long Location
2500 BUTLER ST, DALLAS, TX 75235
Outcome
Resolved - Information Provided
Ert Estimated Response Time
7
Department
Trinity Watershed Management
X Coordinate
2480268.14601306
Priority
Standard
Status
Closed
Unique Key
1300545146
Update Date
2017-10-27T16:00:29.000
Service Request Number
17-00527025
Overall Service Request Due Date
2017-11-14T11:10:06.000
Method Received Description
Web
24 Hour Parking Violation - DPD
Service Request Type: 24 Hour Parking Violation - DPD • Created Date: 2018-05-15T11:25:05.000 • City Council District: 4
Service Request Type
24 Hour Parking Violation - DPD
Created Date
2018-05-15T11:25:05.000
City Council District
4
Closed Date
2018-05-20T08:52:19.000
Address
1002 STRICKLAND ST, DALLAS, TX 75216
Y Coordinate
6955334.51087302
Lat Long Location
1002 STRICKLAND ST, DALLAS, TX 75216
Outcome
Resolved - Information Provided
Ert Estimated Response Time
3
Department
Police Department
X Coordinate
2488361.59067692
Priority
Standard
Status
Closed
Unique Key
1327437031
Update Date
2018-05-20T08:52:19.000
Service Request Number
18-00230359
Overall Service Request Due Date
2018-05-22T11:25:05.000
Method Received Description
Phone
Traffic Signal - All Out - TRN
Service Request Type: Traffic Signal - All Out - TRN • Created Date: 2017-12-18T09:28:49.000 • City Council District: 2
Service Request Type
Traffic Signal - All Out - TRN
Created Date
2017-12-18T09:28:49.000
City Council District
2
Closed Date
2017-12-19T07:18:06.000
Address
BUTLER ST & HARRY HINES BLVD, DALLAS, TX
Y Coordinate
6982922.26751783
Lat Long Location
BUTLER ST & HARRY HINES BLVD, DALLAS, TX
Ert Estimated Response Time
0
Department
Street Services
X Coordinate
2478578.46687949
Priority
Emergency
Status
Duplicate (closed)
Unique Key
1306461115
Update Date
2017-12-19T07:18:05.000
Service Request Number
17-00599149
Overall Service Request Due Date
2017-12-22T09:28:49.000
Method Received Description
Mobile Apps
Fire Inspection - DFD
Service Request Type: Fire Inspection - DFD • Created Date: 2017-11-30T07:53:16.000 • City Council District: 9
Service Request Type
Fire Inspection - DFD
Created Date
2017-11-30T07:53:16.000
City Council District
9
Closed Date
2017-12-19T15:56:29.000
Address
8003 FERGUSON RD, DALLAS, TX 75228
Y Coordinate
6979363.87714202
Lat Long Location
8003 FERGUSON RD, DALLAS, TX 75228
Outcome
Resolved - Through Citizen Action
Ert Estimated Response Time
10
Department
Fire-Rescue Department
X Coordinate
2517245.93182542
Priority
Standard
Status
Closed
Unique Key
1304661970
Update Date
2017-12-19T15:56:28.000
Service Request Number
17-00575599
Overall Service Request Due Date
2018-01-23T07:53:16.000
Method Received Description
Phone
Garbage Roll Cart - Residential - SAN
Service Request Type: Garbage Roll Cart - Residential - SAN • Created Date: 2017-10-23T14:05:38.000 • City Council District: 14
Service Request Type
Garbage Roll Cart - Residential - SAN
Created Date
2017-10-23T14:05:38.000
City Council District
14
Closed Date
2017-10-27T10:50:36.000
Address
5462 ANITA ST, DALLAS, TX 75206
Y Coordinate
6990922.77910779
Lat Long Location
5462 ANITA ST, DALLAS, TX 75206
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
3
Department
Department of Sanitation Services
X Coordinate
2498293.54348193
Priority
Standard
Status
Closed
Unique Key
1300240749
Update Date
2017-10-27T10:50:36.000
Service Request Number
17-00523401
Overall Service Request Due Date
2017-11-01T14:05:38.000
Method Received Description
Phone
Pot hole - Hazardous - PBW
Service Request Type: Pot hole - Hazardous - PBW • Created Date: 2018-04-08T12:47:11.000 • City Council District: 2
Service Request Type
Pot hole - Hazardous - PBW
Created Date
2018-04-08T12:47:11.000
City Council District
2
Closed Date
2018-04-09T00:49:06.000
Address
3250 SAMUELL BLVD, DALLAS, TX 75223
Y Coordinate
6975937.94356469
Lat Long Location
3250 SAMUELL BLVD, DALLAS, TX 75223
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
0
Department
Street Services
X Coordinate
2509453.24092194
Priority
Emergency
Status
Closed
Unique Key
1319933286
Update Date
2018-04-09T00:49:36.000
Service Request Number
18-00160189
Overall Service Request Due Date
2018-04-09T12:47:11.000
Method Received Description
Phone
Illegal Dumping - CCS
Service Request Type: Illegal Dumping - CCS • Created Date: 2017-11-21T13:06:00.000 • Closed Date: 2017-11-21T13:06:00.000
Service Request Type
Illegal Dumping - CCS
Created Date
2017-11-21T13:06:00.000
Closed Date
2017-11-21T13:06:00.000
Address
WYNNGATE DR & LASATER RD, SEAGOVILLE, TX 75159
Y Coordinate
6938662.42078447
Lat Long Location
WYNNGATE DR & LASATER RD, SEAGOVILLE, TX 75159
Outcome
Follow on Activity was created
Ert Estimated Response Time
3
Department
Code Compliance District Group
X Coordinate
2566256.87900844
Priority
Standard
Status
Open
Unique Key
1303844880
Update Date
2017-12-19T16:17:42.000
Service Request Number
17-00566583
Overall Service Request Due Date
2017-12-07T13:06:00.000
Method Received Description
Web
Animal - Aggressive Activity - DAS
Service Request Type: Animal - Aggressive Activity - DAS • Created Date: 2018-03-10T18:37:04.000 • City Council District: 5
Service Request Type
Animal - Aggressive Activity - DAS
Created Date
2018-03-10T18:37:04.000
City Council District
5
Closed Date
2018-03-10T19:42:27.000
Address
3504 CEDAR LAKE DR, DALLAS, TX 75227
Y Coordinate
6966776.98465274
Lat Long Location
3504 CEDAR LAKE DR, DALLAS, TX 75227
Outcome
Unresolved - Reinspection Required
Ert Estimated Response Time
0
Department
Dallas Animal Services
X Coordinate
2525400.17938672
Priority
Emergency
Status
Closed
Unique Key
1316056334
Update Date
2018-03-10T19:42:27.000
Service Request Number
18-00107411
Overall Service Request Due Date
2018-03-11T18:37:04.000
Method Received Description
Phone
Bulky Trash Violations - CCS
Service Request Type: Bulky Trash Violations - CCS • Created Date: 2017-10-25T13:11:33.000 • City Council District: 12
Service Request Type
Bulky Trash Violations - CCS
Created Date
2017-10-25T13:11:33.000
City Council District
12
Closed Date
2017-10-27T16:15:51.000
Address
7303 WILLIAMSWOOD DR, DALLAS, TX 75252
Y Coordinate
7049586.43135748
Lat Long Location
7303 WILLIAMSWOOD DR, DALLAS, TX 75252
Outcome
Resolved - Referral to Agency/Contractor
Ert Estimated Response Time
3
Department
Code Compliance District Group
X Coordinate
2496300.18393692
Priority
Standard
Status
Closed
Unique Key
1300566887
Update Date
2017-10-27T16:15:51.000
Service Request Number
17-00527347
Overall Service Request Due Date
2017-11-03T13:11:33.000
Method Received Description
Web
High Weeds - CCS
Service Request Type: High Weeds - CCS • Created Date: 2016-10-27T14:12:42.000 • City Council District: 4
Service Request Type
High Weeds - CCS
Created Date
2016-10-27T14:12:42.000
City Council District
4
Closed Date
2017-10-28T01:00:03.000
Address
3934 SONORA AVE, DALLAS, TX 75216
Y Coordinate
6942459.91613119
Lat Long Location
3934 SONORA AVE, DALLAS, TX 75216
Outcome
Unresolved - Referred to Appropriate Dept/Agency
Ert Estimated Response Time
5
Department
Code Compliance District Group
X Coordinate
2492988.86997265
Priority
Standard
Status
Lien Hold
Unique Key
1233247317
Update Date
2017-10-28T01:00:03.000
Service Request Number
16-00549128
Overall Service Request Due Date
2016-12-12T14:12:42.000
Method Received Description
Proactive
Pot hole - Hazardous - PBW
Service Request Type: Pot hole - Hazardous - PBW • Created Date: 2017-12-19T15:37:15.000 • City Council District: 13
Service Request Type
Pot hole - Hazardous - PBW
Created Date
2017-12-19T15:37:15.000
City Council District
13
Closed Date
2017-12-19T15:54:50.000
Address
7518 MARQUETTE ST, DALLAS, TX 75225
Y Coordinate
7000615.20571395
Lat Long Location
7518 MARQUETTE ST, DALLAS, TX 75225
Outcome
Resolved - Referral to Agency/Contractor
Ert Estimated Response Time
0
Department
Street Services
X Coordinate
2497143.45242112
Priority
Emergency
Status
Closed
Unique Key
1306638973
Update Date
2017-12-19T15:54:50.000
Service Request Number
17-00601638
Overall Service Request Due Date
2017-12-20T15:37:15.000
Method Received Description
Phone
Animal - Loose Dog (Owned) - DAS
Service Request Type: Animal - Loose Dog (Owned) - DAS • Created Date: 2018-03-09T16:55:12.000 • City Council District: 1
Service Request Type
Animal - Loose Dog (Owned) - DAS
Created Date
2018-03-09T16:55:12.000
City Council District
1
Closed Date
2018-03-11T07:52:11.000
Address
1217 S WAVERLY DR, DALLAS, TX 75208
Y Coordinate
6953575.72841417
Lat Long Location
1217 S WAVERLY DR, DALLAS, TX 75208
Outcome
Unresolved - Reinspection Required
Ert Estimated Response Time
1
Department
Dallas Animal Services
X Coordinate
2476047.93890185
Priority
Emergency
Status
Closed
Unique Key
1315982716
Update Date
2018-03-11T07:52:12.000
Service Request Number
18-00106546
Overall Service Request Due Date
2018-03-12T16:55:12.000
Method Received Description
Phone
Recycling - Roll Cart - SAN
Service Request Type: Recycling - Roll Cart - SAN • Created Date: 2017-12-15T07:28:38.000 • City Council District: 13
Service Request Type
Recycling - Roll Cart - SAN
Created Date
2017-12-15T07:28:38.000
City Council District
13
Closed Date
2017-12-19T09:30:44.000
Address
6238 NORTHWOOD RD, DALLAS, TX 75225
Y Coordinate
7003482.02919162
Lat Long Location
6238 NORTHWOOD RD, DALLAS, TX 75225
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
3
Department
Department of Sanitation Services
X Coordinate
2490781.6823966
Priority
Standard
Status
Closed
Unique Key
1306239191
Update Date
2017-12-19T09:30:44.000
Service Request Number
17-00596246
Overall Service Request Due Date
2017-12-27T07:28:38.000
Method Received Description
Phone
Taxi - Transportation Complaint - AVI
Service Request Type: Taxi - Transportation Complaint - AVI • Created Date: 2017-10-27T09:39:56.000 • City Council District: 2
Service Request Type
Taxi - Transportation Complaint - AVI
Created Date
2017-10-27T09:39:56.000
City Council District
2
Closed Date
2017-10-27T09:41:10.000
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Y Coordinate
6993943.00263998
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Outcome
Resolved - Information Provided
Ert Estimated Response Time
5
Department
Aviation
X Coordinate
2475408.36600984
Priority
Standard
Status
Closed
Unique Key
1300830325
Update Date
2017-10-27T09:41:10.000
Service Request Number
17-00530484
Overall Service Request Due Date
2017-11-16T09:39:56.000
Method Received Description
Proactive
Animal - Loose Dog (Owned) - DAS
Service Request Type: Animal - Loose Dog (Owned) - DAS • Created Date: 2018-04-07T15:35:09.000 • City Council District: 5
Service Request Type
Animal - Loose Dog (Owned) - DAS
Created Date
2018-04-07T15:35:09.000
City Council District
5
Closed Date
2018-04-08T10:30:42.000
Address
10030 NEOSHO DR, DALLAS, TX 75217
Y Coordinate
6956167.0474104
Lat Long Location
10030 NEOSHO DR, DALLAS, TX 75217
Outcome
Resolved - Information Provided
Ert Estimated Response Time
1
Department
Dallas Animal Services
X Coordinate
2537123.80888316
Priority
Emergency
Status
Closed
Unique Key
1319884295
Update Date
2018-04-08T10:30:42.000
Service Request Number
18-00159796
Overall Service Request Due Date
2018-04-10T15:35:09.000
Method Received Description
Phone
Traffic Markings - Maintenance - TRN
Service Request Type: Traffic Markings - Maintenance - TRN • Created Date: 2017-09-08T12:17:51.000 • City Council District: 7
Service Request Type
Traffic Markings - Maintenance - TRN
Created Date
2017-09-08T12:17:51.000
City Council District
7
Closed Date
2017-09-21T11:50:17.000
Address
HIGHLAND RD & HUNNICUT RD, DALLAS, TX
Y Coordinate
6977692.94445177
Lat Long Location
HIGHLAND RD & HUNNICUT RD, DALLAS, TX
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
10
Department
Street Services
X Coordinate
2518875.14644514
Priority
Standard
Status
Closed
Unique Key
1294040601
Update Date
2017-09-29T12:00:53.000
Service Request Number
17-00452592
Overall Service Request Due Date
2017-12-19T12:17:51.000
Method Received Description
Phone
Non-Motorized - Transportation Complaint - AVI
Service Request Type: Non-Motorized - Transportation Complaint - AVI • Created Date: 2018-04-27T18:40:07.000 • City Council District: 14
Service Request Type
Non-Motorized - Transportation Complaint - AVI
Created Date
2018-04-27T18:40:07.000
City Council District
14
Closed Date
2018-05-06T08:28:19.000
Address
1801 N MARKET ST, DALLAS, TX 75202
Y Coordinate
6971739.16536282
Lat Long Location
1801 N MARKET ST, DALLAS, TX 75202
Outcome
Resolved - Information Provided
Ert Estimated Response Time
0
Department
Aviation
X Coordinate
2488756.52356618
Priority
Standard
Status
Closed
Unique Key
1323747254
Update Date
2018-05-06T08:28:19.000
Service Request Number
18-00197893
Overall Service Request Due Date
2018-05-17T18:40:07.000
Method Received Description
Phone
Animal - Vaccination Investigation - DAS
Service Request Type: Animal - Vaccination Investigation - DAS • Created Date: 2018-05-20T09:09:35.000 • City Council District: 6
Service Request Type
Animal - Vaccination Investigation - DAS
Created Date
2018-05-20T09:09:35.000
City Council District
6
Closed Date
2018-05-20T09:33:32.000
Address
3516 PALACIOS AVE, DALLAS, TX 75212
Y Coordinate
6972348.48619829
Lat Long Location
3516 PALACIOS AVE, DALLAS, TX 75212
Outcome
Resolved - Information Provided
Ert Estimated Response Time
20
Department
Dallas Animal Services
X Coordinate
2459443.32036112
Priority
Standard
Status
Closed
Unique Key
1328415665
Update Date
2018-05-20T09:33:32.000
Service Request Number
18-00239833
Overall Service Request Due Date
2018-07-03T09:09:35.000
Method Received Description
Proactive
Illegal Garbage/Placement - CCS
Service Request Type: Illegal Garbage/Placement - CCS • Created Date: 2017-11-22T13:38:49.000 • City Council District: 8
Service Request Type
Illegal Garbage/Placement - CCS
Created Date
2017-11-22T13:38:49.000
City Council District
8
Closed Date
2017-12-19T12:43:41.000
Address
2646 GOOCH ST, DALLAS, TX 75241
Y Coordinate
6932114.95947339
Lat Long Location
2646 GOOCH ST, DALLAS, TX 75241
Outcome
Resolved - Through Citizen Action
Ert Estimated Response Time
8
Department
Code Compliance District Group
X Coordinate
2498315.42925421
Priority
Standard
Status
Closed
Unique Key
1303988953
Update Date
2017-12-19T12:43:40.000
Service Request Number
17-00568239
Overall Service Request Due Date
2017-12-22T13:38:49.000
Method Received Description
Proactive
Litter - CCS
Service Request Type: Litter - CCS • Created Date: 2017-11-28T15:08:57.000 • City Council District: 3
Service Request Type
Litter - CCS
Created Date
2017-11-28T15:08:57.000
City Council District
3
Closed Date
2017-12-19T16:17:45.000
Address
3302 W KIEST BLVD, DALLAS, TX 75233
Y Coordinate
6943377.91765154
Lat Long Location
3302 W KIEST BLVD, DALLAS, TX 75233
Outcome
Resolved - Through Citizen Action
Ert Estimated Response Time
5
Department
Code Compliance District Group
X Coordinate
2468516.04750664
Priority
Standard
Status
Closed
Unique Key
1304453864
Update Date
2017-12-19T16:17:45.000
Service Request Number
17-00573171
Overall Service Request Due Date
2017-12-27T15:08:57.000
Method Received Description
Proactive
Pot hole - Hazardous - PBW
Service Request Type: Pot hole - Hazardous - PBW • Created Date: 2018-02-17T19:12:55.000 • City Council District: 3
Service Request Type
Pot hole - Hazardous - PBW
Created Date
2018-02-17T19:12:55.000
City Council District
3
Closed Date
2018-02-18T09:56:26.000
Address
430 E LAURELAND RD, DALLAS, TX 75241
Y Coordinate
6932615.71753753
Lat Long Location
430 E LAURELAND RD, DALLAS, TX 75241
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
0
Department
Street Services
X Coordinate
2485735.23755356
Priority
Emergency
Status
Closed
Unique Key
1313252297
Update Date
2018-02-18T09:56:26.000
Service Request Number
18-00070456
Overall Service Request Due Date
2018-02-18T19:12:55.000
Method Received Description
Phone