311 Service Requests for Fiscal Year (FY) 2013

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2015 to September 30, 2016.

Services 311 Dataset jz3b-puy6 23 fields
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Showing 50 real records
Parking - Report a Violation - TRN
Service Request Type: Parking - Report a Violation - TRN • Created Date: 2017-12-19T10:05:19.000 • City Council District: 8
Service Request Type
Parking - Report a Violation - TRN
Created Date
2017-12-19T10:05:19.000
City Council District
8
Closed Date
2017-12-19T13:20:01.000
Address
2521 56TH ST, DALLAS, TX 75241
Y Coordinate
6937544.29066739
Lat Long Location
2521 56TH ST, DALLAS, TX 75241
Outcome
Closed - Unable to Confirm/Locate Problem
Ert Estimated Response Time
0
Department
Transportation Department
X Coordinate
2497513.86921975
Priority
Standard
Status
Closed
Unique Key
1306582781
Update Date
2017-12-19T13:20:01.000
Service Request Number
17-00600772
Overall Service Request Due Date
2017-12-21T10:05:19.000
Method Received Description
Phone
Tree down/low limbs - Emergency - PBW
Service Request Type: Tree down/low limbs - Emergency - PBW • Created Date: 2018-02-17T19:22:15.000 • City Council District: 7
Service Request Type
Tree down/low limbs - Emergency - PBW
Created Date
2018-02-17T19:22:15.000
City Council District
7
Closed Date
2018-02-18T05:07:20.000
Address
9922 SCYENE RD, DALLAS, TX 75227
Y Coordinate
6965224.09311307
Lat Long Location
9922 SCYENE RD, DALLAS, TX 75227
Outcome
Resolved - Referral to Agency/Contractor
Ert Estimated Response Time
0
Department
Street Services
X Coordinate
2536663.3691846
Priority
Emergency
Status
Closed
Unique Key
1313252581
Update Date
2018-02-18T05:07:20.000
Service Request Number
18-00070458
Overall Service Request Due Date
2018-02-20T19:22:15.000
Method Received Description
Phone
Traffic Signal - Flashing - TRN
Service Request Type: Traffic Signal - Flashing - TRN • Created Date: 2017-12-19T00:39:19.000 • City Council District: 2
Service Request Type
Traffic Signal - Flashing - TRN
Created Date
2017-12-19T00:39:19.000
City Council District
2
Closed Date
2017-12-19T06:45:06.000
Address
N PEAK ST & ROSS AVE, DALLAS, TX
Y Coordinate
6978761.90967703
Lat Long Location
N PEAK ST & ROSS AVE, DALLAS, TX
Ert Estimated Response Time
0
Department
Street Services
X Coordinate
2496294.76239658
Priority
Emergency
Status
Closed
Unique Key
1306549496
Update Date
2017-12-19T06:45:06.000
Service Request Number
17-00600317
Overall Service Request Due Date
2017-12-23T00:39:19.000
Method Received Description
Police/Fire Dispatch
Quality SR - CTY
Service Request Type: Quality SR - CTY • Created Date: 2017-12-06T22:27:54.000 • City Council District: 7
Service Request Type
Quality SR - CTY
Created Date
2017-12-06T22:27:54.000
City Council District
7
Closed Date
2017-12-19T15:58:52.000
Address
2485 HIGHLAND RD, DALLAS, TX
Y Coordinate
6977838.0516979
Lat Long Location
2485 HIGHLAND RD, DALLAS, TX
Outcome
Resolved - Through Citizen Action
Ert Estimated Response Time
0
Department
Quality Citywide Group
X Coordinate
2518758.77611361
Priority
Standard
Status
Closed
Unique Key
1305416582
Update Date
2017-12-19T15:58:52.000
Service Request Number
17-00585721
Overall Service Request Due Date
2017-12-13T22:27:54.000
Method Received Description
Web
Motor Vehicle Repair Violation - CCS
Service Request Type: Motor Vehicle Repair Violation - CCS • Created Date: 2017-12-13T11:24:44.000 • City Council District: 4
Service Request Type
Motor Vehicle Repair Violation - CCS
Created Date
2017-12-13T11:24:44.000
City Council District
4
Closed Date
2017-12-19T14:02:22.000
Address
4515 VILLAGE FAIR DR, DALLAS, TX 75224
Y Coordinate
6938341.74525825
Lat Long Location
4515 VILLAGE FAIR DR, DALLAS, TX 75224
Outcome
Resolved - Through Citizen Action
Ert Estimated Response Time
7
Department
Code Compliance District Group
X Coordinate
2482431.30922998
Priority
Standard
Status
Closed
Unique Key
1306049446
Update Date
2017-12-19T14:02:22.000
Service Request Number
17-00593726
Overall Service Request Due Date
2018-01-12T11:24:44.000
Method Received Description
Proactive
Substandard Structure - CCS
Service Request Type: Substandard Structure - CCS • Created Date: 2017-10-10T11:40:20.000 • City Council District: 3
Service Request Type
Substandard Structure - CCS
Created Date
2017-10-10T11:40:20.000
City Council District
3
Closed Date
2018-03-10T13:55:46.000
Address
3446 SILVERWOOD PL, DALLAS, TX 75233
Y Coordinate
6942157.33221792
Lat Long Location
3446 SILVERWOOD PL, DALLAS, TX 75233
Outcome
Resolved - Information Provided
Ert Estimated Response Time
10
Department
Code Compliance District Group
X Coordinate
2468159.21494431
Priority
Standard
Status
Closed
Unique Key
1298535669
Update Date
2018-03-10T13:55:46.000
Service Request Number
17-00503836
Overall Service Request Due Date
2018-04-04T11:40:20.000
Method Received Description
Proactive
Taxi - Transportation Complaint - AVI
Service Request Type: Taxi - Transportation Complaint - AVI • Created Date: 2018-02-18T11:40:50.000 • City Council District: 2
Service Request Type
Taxi - Transportation Complaint - AVI
Created Date
2018-02-18T11:40:50.000
City Council District
2
Closed Date
2018-02-18T11:41:30.000
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Outcome
Resolved - Information Provided
Ert Estimated Response Time
5
Department
Aviation
X Coordinate
2475408.364118
Priority
Standard
Status
Closed
Unique Key
1313280449
Update Date
2018-02-18T11:41:30.000
Service Request Number
18-00070723
Overall Service Request Due Date
2018-03-12T11:40:50.000
Method Received Description
Proactive
Extra Police Patrol - DPD
Service Request Type: Extra Police Patrol - DPD • Created Date: 2017-12-17T18:14:57.000 • City Council District: 8
Service Request Type
Extra Police Patrol - DPD
Created Date
2017-12-17T18:14:57.000
City Council District
8
Closed Date
2017-12-19T09:50:23.000
Address
6938 TRACTOR DR, DALLAS, TX 75241
Y Coordinate
6929024.01077885
Lat Long Location
6938 TRACTOR DR, DALLAS, TX 75241
Outcome
Resolved - Information Provided
Ert Estimated Response Time
3
Department
Police Department
X Coordinate
2492838.53221719
Priority
Standard
Status
Closed
Unique Key
1306423242
Update Date
2017-12-19T09:50:23.000
Service Request Number
17-00598708
Overall Service Request Due Date
2018-01-02T18:14:57.000
Method Received Description
Phone
Animal - Neglect - DAS
Service Request Type: Animal - Neglect - DAS • Created Date: 2018-02-17T15:29:44.000 • City Council District: 1
Service Request Type
Animal - Neglect - DAS
Created Date
2018-02-17T15:29:44.000
City Council District
1
Closed Date
2018-02-18T09:25:58.000
Address
3602 MT WASHINGTON ST, DALLAS, TX 75211
Y Coordinate
6957156.4528366
Lat Long Location
3602 MT WASHINGTON ST, DALLAS, TX 75211
Outcome
Unresolved - Reinspection Required
Ert Estimated Response Time
1
Department
Dallas Animal Services
X Coordinate
2467015.7432417
Priority
Emergency
Status
Closed
Unique Key
1313240612
Update Date
2018-02-18T09:25:58.000
Service Request Number
18-00070325
Overall Service Request Due Date
2018-02-18T15:29:44.000
Method Received Description
Phone
Animal - Loose Dog (Owned) - DAS
Service Request Type: Animal - Loose Dog (Owned) - DAS • Created Date: 2018-05-20T08:19:02.000 • City Council District: 3
Service Request Type
Animal - Loose Dog (Owned) - DAS
Created Date
2018-05-20T08:19:02.000
City Council District
3
Closed Date
2018-05-20T15:34:08.000
Address
3100 S WESTMORELAND RD, DALLAS, TX 75233
Y Coordinate
6943973.02183756
Lat Long Location
3100 S WESTMORELAND RD, DALLAS, TX 75233
Outcome
Closed - Unfounded
Ert Estimated Response Time
1
Department
Dallas Animal Services
X Coordinate
2468520.86356376
Priority
Standard
Status
Closed
Unique Key
1328407592
Update Date
2018-05-20T15:34:08.000
Service Request Number
18-00239753
Overall Service Request Due Date
2018-05-23T08:19:02.000
Method Received Description
Proactive
Garbage - Missed - SAN
Service Request Type: Garbage - Missed - SAN • Created Date: 2017-12-18T15:19:45.000 • City Council District: 11
Service Request Type
Garbage - Missed - SAN
Created Date
2017-12-18T15:19:45.000
City Council District
11
Closed Date
2017-12-19T14:20:49.000
Address
14944 LACEHAVEN CIR, DALLAS, TX 75248
Y Coordinate
7034129.64400465
Lat Long Location
14944 LACEHAVEN CIR, DALLAS, TX 75248
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
1
Department
Department of Sanitation Services
X Coordinate
2494810.94513405
Priority
Standard
Status
Closed
Unique Key
1306517140
Update Date
2017-12-19T14:20:49.000
Service Request Number
17-00599923
Overall Service Request Due Date
2017-12-21T15:19:45.000
Method Received Description
Phone
Water/Wastewater Line Locate - SCS
Service Request Type: Water/Wastewater Line Locate - SCS • Created Date: 2017-10-27T11:19:24.000 • City Council District: 1
Service Request Type
Water/Wastewater Line Locate - SCS
Created Date
2017-10-27T11:19:24.000
City Council District
1
Closed Date
2017-10-27T14:21:39.000
Address
W COLORADO BLVD & N EDGEFIELD AVE, DALLAS, TX
Y Coordinate
6963250.14802418
Lat Long Location
W COLORADO BLVD & N EDGEFIELD AVE, DALLAS, TX
Outcome
Closed - Close SR
Ert Estimated Response Time
1
Department
Management Services
X Coordinate
2477932.00941632
Priority
Standard
Status
Closed
Unique Key
1300848175
Update Date
2017-10-27T14:21:39.000
Service Request Number
17-00530737
Overall Service Request Due Date
2017-10-31T11:19:24.000
Method Received Description
Web
Parking - Report a Violation - TRN
Service Request Type: Parking - Report a Violation - TRN • Created Date: 2018-05-20T11:18:07.000 • City Council District: 2
Service Request Type
Parking - Report a Violation - TRN
Created Date
2018-05-20T11:18:07.000
City Council District
2
Closed Date
2018-05-20T15:30:41.000
Address
6310 BORDEAUX AVE, DALLAS, TX 75209-0000
Y Coordinate
6990464.1040618
Lat Long Location
6310 BORDEAUX AVE, DALLAS, TX 75209-0000
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
0
Department
Transportation Department
X Coordinate
2483083.53401887
Priority
Standard
Status
Closed
Unique Key
1328432527
Update Date
2018-05-20T15:30:41.000
Service Request Number
18-00239933
Overall Service Request Due Date
2018-05-22T11:18:07.000
Method Received Description
Web
Garbage - Missed - SAN
Service Request Type: Garbage - Missed - SAN • Created Date: 2017-12-15T15:03:23.000 • City Council District: 9
Service Request Type
Garbage - Missed - SAN
Created Date
2017-12-15T15:03:23.000
City Council District
9
Closed Date
2017-12-19T10:08:55.000
Address
7227 MEADOW LAKE AVE, DALLAS, 75214
Y Coordinate
6987872.08941854
Lat Long Location
7227 MEADOW LAKE AVE, DALLAS, 75214
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
1
Department
Department of Sanitation Services
X Coordinate
2510759.71027251
Priority
Standard
Status
Closed
Unique Key
1306309671
Update Date
2017-12-19T13:50:46.000
Service Request Number
17-00597293
Overall Service Request Due Date
2017-12-20T15:03:23.000
Method Received Description
Phone
Animal - Loose Dog (Owned) - DAS
Service Request Type: Animal - Loose Dog (Owned) - DAS • Created Date: 2018-03-10T11:15:19.000 • City Council District: 5
Service Request Type
Animal - Loose Dog (Owned) - DAS
Created Date
2018-03-10T11:15:19.000
City Council District
5
Closed Date
2018-03-10T16:06:08.000
Address
9800 GLENGREEN DR, DALLAS, TX 75217
Y Coordinate
6958416.69413299
Lat Long Location
9800 GLENGREEN DR, DALLAS, TX 75217
Outcome
Resolved - Animal Picked Up
Ert Estimated Response Time
1
Department
Dallas Animal Services
X Coordinate
2536377.91464017
Priority
Emergency
Status
Closed
Unique Key
1316029298
Update Date
2018-03-10T16:06:08.000
Service Request Number
18-00107067
Overall Service Request Due Date
2018-03-13T11:15:19.000
Method Received Description
Proactive
Taxi - Transportation Complaint - AVI
Service Request Type: Taxi - Transportation Complaint - AVI • Created Date: 2018-03-10T13:04:02.000 • City Council District: 2
Service Request Type
Taxi - Transportation Complaint - AVI
Created Date
2018-03-10T13:04:02.000
City Council District
2
Closed Date
2018-03-10T13:04:46.000
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Y Coordinate
6993943.00263998
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Outcome
Resolved - Information Provided
Ert Estimated Response Time
5
Department
Aviation
X Coordinate
2475408.36600984
Priority
Standard
Status
Closed
Unique Key
1316037372
Update Date
2018-03-10T13:04:46.000
Service Request Number
18-00107177
Overall Service Request Due Date
2018-03-30T13:04:02.000
Method Received Description
Proactive
Traffic Signal - Flashing - TRN
Service Request Type: Traffic Signal - Flashing - TRN • Created Date: 2017-12-19T08:19:38.000 • City Council District: 11
Service Request Type
Traffic Signal - Flashing - TRN
Created Date
2017-12-19T08:19:38.000
City Council District
11
Closed Date
2017-12-19T10:51:48.000
Address
INWOOD RD & L B J SERV N, DALLAS, TX
Y Coordinate
7024472.49510635
Lat Long Location
INWOOD RD & L B J SERV N, DALLAS, TX
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
0
Department
Street Services
X Coordinate
2483455.46076131
Priority
Emergency
Status
Closed
Unique Key
1306560804
Update Date
2017-12-19T10:51:48.000
Service Request Number
17-00600428
Overall Service Request Due Date
2017-12-23T08:19:38.000
Method Received Description
Phone
Water/Wastewater Line Locate - SCS
Service Request Type: Water/Wastewater Line Locate - SCS • Created Date: 2017-12-18T22:00:55.000 • City Council District: 4
Service Request Type
Water/Wastewater Line Locate - SCS
Created Date
2017-12-18T22:00:55.000
City Council District
4
Closed Date
2017-12-19T08:50:20.000
Address
2822 S MARSALIS AVE, DALLAS, TX 75216
Y Coordinate
6946400.54947764
Lat Long Location
2822 S MARSALIS AVE, DALLAS, TX 75216
Outcome
Closed - Close SR
Ert Estimated Response Time
1
Department
Management Services
X Coordinate
2486891.04228968
Priority
Standard
Status
Closed
Unique Key
1306547232
Update Date
2017-12-19T08:50:20.000
Service Request Number
17-00600291
Overall Service Request Due Date
2017-12-20T22:00:55.000
Method Received Description
Web
Code General - CCS
Service Request Type: Code General - CCS • Created Date: 2017-12-15T09:29:42.000 • City Council District: 14
Service Request Type
Code General - CCS
Created Date
2017-12-15T09:29:42.000
City Council District
14
Closed Date
2017-12-19T14:29:59.000
Address
1621 ROSS AVE, DALLAS, TX 75202
Y Coordinate
6972813.76010692
Lat Long Location
1621 ROSS AVE, DALLAS, TX 75202
Outcome
Resolved - Not City Jurisdiction
Ert Estimated Response Time
7
Department
Code Compliance District Group
X Coordinate
2490466.75927592
Priority
Standard
Status
Closed
Unique Key
1306258126
Update Date
2017-12-19T14:29:59.000
Service Request Number
17-00596530
Overall Service Request Due Date
2018-01-24T09:29:42.000
Method Received Description
Phone
Litter - CCS
Service Request Type: Litter - CCS • Created Date: 2017-11-30T15:42:02.000 • City Council District: 8
Service Request Type
Litter - CCS
Created Date
2017-11-30T15:42:02.000
City Council District
8
Closed Date
2017-12-19T08:23:46.000
Address
2502 WILMA ST, DALLAS, TX 75241
Y Coordinate
6930129.85069147
Lat Long Location
2502 WILMA ST, DALLAS, TX 75241
Outcome
Resolved - Through Citizen Action
Ert Estimated Response Time
5
Department
Code Compliance District Group
X Coordinate
2497654.6156603
Priority
Standard
Status
Closed
Unique Key
1304767094
Update Date
2017-12-19T08:23:46.000
Service Request Number
17-00577003
Overall Service Request Due Date
2017-12-29T15:42:02.000
Method Received Description
Proactive
Fire Inspection - DFD
Service Request Type: Fire Inspection - DFD • Created Date: 2017-12-04T15:10:50.000 • City Council District: 14
Service Request Type
Fire Inspection - DFD
Created Date
2017-12-04T15:10:50.000
City Council District
14
Closed Date
2017-12-18T16:40:29.000
Address
5427 GREENVILLE AVE, DALLAS, TX 75206
Y Coordinate
6997477.01647775
Lat Long Location
5427 GREENVILLE AVE, DALLAS, TX 75206
Outcome
Resolved - Through Citizen Action
Ert Estimated Response Time
10
Department
Fire-Rescue Department
X Coordinate
2499795.69192498
Priority
Standard
Status
Closed
Unique Key
1305077065
Update Date
2017-12-19T17:04:03.000
Service Request Number
17-00581420
Overall Service Request Due Date
2018-01-25T15:10:50.000
Method Received Description
Proactive
Extra Police Patrol - DPD
Service Request Type: Extra Police Patrol - DPD • Created Date: 2017-10-26T16:20:59.000 • City Council District: 8
Service Request Type
Extra Police Patrol - DPD
Created Date
2017-10-26T16:20:59.000
City Council District
8
Closed Date
2017-10-27T14:15:46.000
Address
2901 MORGAN DR, DALLAS, TX 75241
Y Coordinate
6924953.4213878
Lat Long Location
2901 MORGAN DR, DALLAS, TX 75241
Outcome
Resolved - Information Provided
Ert Estimated Response Time
3
Department
Police Department
X Coordinate
2499349.28393975
Priority
Standard
Status
Closed
Unique Key
1300766364
Update Date
2017-10-27T14:15:46.000
Service Request Number
17-00529748
Overall Service Request Due Date
2017-11-09T16:20:59.000
Method Received Description
Phone
Brush/Bulk Items - Missed - SAN
Service Request Type: Brush/Bulk Items - Missed - SAN • Created Date: 2017-12-18T08:51:28.000 • City Council District: 1
Service Request Type
Brush/Bulk Items - Missed - SAN
Created Date
2017-12-18T08:51:28.000
City Council District
1
Closed Date
2017-12-19T08:31:54.000
Address
2710 W CLARENDON DR, DALLAS, 75211
Y Coordinate
6954204.20687221
Lat Long Location
2710 W CLARENDON DR, DALLAS, 75211
Outcome
Resolved - Information Provided
Ert Estimated Response Time
2
Department
Department of Sanitation Services
X Coordinate
2471544.90645142
Priority
Standard
Status
Closed
Unique Key
1306451745
Update Date
2017-12-19T08:31:54.000
Service Request Number
17-00599004
Overall Service Request Due Date
2018-01-03T08:51:28.000
Method Received Description
Phone
Dead Animal Pick Up - SAN
Service Request Type: Dead Animal Pick Up - SAN • Created Date: 2018-05-19T14:47:18.000 • City Council District: 4
Service Request Type
Dead Animal Pick Up - SAN
Created Date
2018-05-19T14:47:18.000
City Council District
4
Closed Date
2018-05-20T09:06:44.000
Address
3919 LE FORGE AVE, DALLAS, TX 75216
Y Coordinate
6945982.60692182
Lat Long Location
3919 LE FORGE AVE, DALLAS, TX 75216
Outcome
Closed - Unable to Confirm/Locate Problem
Ert Estimated Response Time
1
Department
Department of Sanitation Services
X Coordinate
2504324.63506223
Priority
Emergency
Status
Closed
Unique Key
1328337113
Update Date
2018-05-20T09:06:44.000
Service Request Number
18-00239418
Overall Service Request Due Date
2018-05-20T14:47:18.000
Method Received Description
Phone
Plumbing Violation Apts - CCS
Service Request Type: Plumbing Violation Apts - CCS • Created Date: 2017-11-21T12:05:42.000 • City Council District: 14
Service Request Type
Plumbing Violation Apts - CCS
Created Date
2017-11-21T12:05:42.000
City Council District
14
Closed Date
2017-12-19T10:41:50.000
Address
5707 GASTON AVE, DALLAS, TX 75214
Y Coordinate
6981245.27297721
Lat Long Location
5707 GASTON AVE, DALLAS, TX 75214
Outcome
Closed - Unable to Confirm/Locate Problem
Ert Estimated Response Time
7
Department
Code Compliance District Group
X Coordinate
2502993.85966994
Priority
Standard
Status
Closed
Unique Key
1303833999
Update Date
2017-12-19T10:41:50.000
Service Request Number
17-00566416
Overall Service Request Due Date
2018-02-21T12:05:42.000
Method Received Description
Phone
Dead Animal Pick Up - SAN
Service Request Type: Dead Animal Pick Up - SAN • Created Date: 2018-02-18T12:36:02.000 • City Council District: 1
Service Request Type
Dead Animal Pick Up - SAN
Created Date
2018-02-18T12:36:02.000
City Council District
1
Closed Date
2018-02-18T14:31:23.000
Address
1717 W 8TH ST, DALLAS, TX 75208
Y Coordinate
6958977.13561239
Lat Long Location
1717 W 8TH ST, DALLAS, TX 75208
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
1
Department
Department of Sanitation Services
X Coordinate
2476365.18113534
Priority
Emergency
Status
Closed
Unique Key
1313282912
Update Date
2018-02-18T14:31:23.000
Service Request Number
18-00070755
Overall Service Request Due Date
2018-02-19T12:36:02.000
Method Received Description
Web
Animal - Loose Dog (Owned) - DAS
Service Request Type: Animal - Loose Dog (Owned) - DAS • Created Date: 2017-12-18T16:26:07.000 • City Council District: 6
Service Request Type
Animal - Loose Dog (Owned) - DAS
Created Date
2017-12-18T16:26:07.000
City Council District
6
Closed Date
2017-12-19T07:52:01.000
Address
2300 FRENCH SETTLEMENT RD, DALLAS, 75212
Y Coordinate
6968154.76703715
Lat Long Location
2300 FRENCH SETTLEMENT RD, DALLAS, 75212
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
1
Department
Dallas Animal Services
X Coordinate
2465159.3669022
Priority
Emergency
Status
Closed
Unique Key
1306531687
Update Date
2017-12-19T07:52:01.000
Service Request Number
17-00600093
Overall Service Request Due Date
2017-12-21T16:26:07.000
Method Received Description
Mobile Apps
Recycling - Roll Cart - SAN
Service Request Type: Recycling - Roll Cart - SAN • Created Date: 2017-12-17T23:14:28.000 • City Council District: 5
Service Request Type
Recycling - Roll Cart - SAN
Created Date
2017-12-17T23:14:28.000
City Council District
5
Closed Date
2017-12-19T15:27:26.000
Address
2827 DON ST, DALLAS, TX 75227
Y Coordinate
6964338.30078396
Lat Long Location
2827 DON ST, DALLAS, TX 75227
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
3
Department
Department of Sanitation Services
X Coordinate
2528951.37089832
Priority
Standard
Status
Closed
Unique Key
1306429701
Update Date
2017-12-19T15:27:26.000
Service Request Number
17-00598787
Overall Service Request Due Date
2017-12-28T23:14:28.000
Method Received Description
Web
Smoke Detector Request - DFD
Service Request Type: Smoke Detector Request - DFD • Created Date: 2017-12-19T12:25:33.000 • City Council District: 7
Service Request Type
Smoke Detector Request - DFD
Created Date
2017-12-19T12:25:33.000
City Council District
7
Closed Date
2017-12-19T12:25:33.000
Address
6234 OVERLOOK DR, DALLAS, 75227
Y Coordinate
6968137.33228052
Lat Long Location
6234 OVERLOOK DR, DALLAS, 75227
Ert Estimated Response Time
2
Department
Fire-Rescue Department
X Coordinate
2517637.70989995
Priority
Standard
Status
Closed
Unique Key
1306608175
Update Date
2017-12-19T12:25:33.000
Service Request Number
17-00601169
Overall Service Request Due Date
2018-01-04T12:25:33.000
Method Received Description
Mass Entry
Substandard Structure Apts - CCS
Service Request Type: Substandard Structure Apts - CCS • Created Date: 2017-11-14T16:02:21.000 • City Council District: 6
Service Request Type
Substandard Structure Apts - CCS
Created Date
2017-11-14T16:02:21.000
City Council District
6
Closed Date
2017-12-19T14:38:25.000
Address
3350 LOMBARDY LN, DALLAS, 75220
Y Coordinate
7002041.87275509
Lat Long Location
3350 LOMBARDY LN, DALLAS, 75220
Outcome
Resolved - Through Citizen Action
Ert Estimated Response Time
10
Department
Code Compliance District Group
X Coordinate
2469604.82884357
Priority
Standard
Status
Closed
Unique Key
1303016821
Update Date
2017-12-19T14:38:25.000
Service Request Number
17-00557020
Overall Service Request Due Date
2018-05-09T16:02:21.000
Method Received Description
Phone
Animal - Attack in Progress - DAS
Service Request Type: Animal - Attack in Progress - DAS • Created Date: 2017-10-26T16:42:48.000 • City Council District: 5
Service Request Type
Animal - Attack in Progress - DAS
Created Date
2017-10-26T16:42:48.000
City Council District
5
Closed Date
2017-10-27T07:54:15.000
Address
1940 LEROY RD, DALLAS, 75217
Y Coordinate
6959364.27761005
Lat Long Location
1940 LEROY RD, DALLAS, 75217
Outcome
Unresolved - Reinspection Required
Ert Estimated Response Time
0
Department
Dallas Animal Services
X Coordinate
2539230.1804328
Priority
Emergency
Status
Closed
Unique Key
1300772896
Update Date
2017-10-27T07:54:15.000
Service Request Number
17-00529816
Overall Service Request Due Date
2017-10-27T16:42:48.000
Method Received Description
Phone
Sanitation Commercial Roll Cart Services - SAN
Service Request Type: Sanitation Commercial Roll Cart Services - SAN • Created Date: 2017-12-12T10:20:52.000 • City Council District: 2
Service Request Type
Sanitation Commercial Roll Cart Services - SAN
Created Date
2017-12-12T10:20:52.000
City Council District
2
Closed Date
2017-12-19T11:41:20.000
Address
1834 N HENDERSON AVE, DALLAS, TX 75206
Y Coordinate
6982313.5840092
Lat Long Location
1834 N HENDERSON AVE, DALLAS, TX 75206
Outcome
Resolved - Information Provided
Ert Estimated Response Time
5
Department
Department of Sanitation Services
X Coordinate
2498777.38079505
Priority
Standard
Status
Closed
Unique Key
1305902162
Update Date
2017-12-19T11:41:20.000
Service Request Number
17-00591756
Overall Service Request Due Date
2018-02-16T10:20:52.000
Method Received Description
Phone
Animal - Attack in Progress - DAS
Service Request Type: Animal - Attack in Progress - DAS • Created Date: 2018-04-08T16:40:40.000 • City Council District: 7
Service Request Type
Animal - Attack in Progress - DAS
Created Date
2018-04-08T16:40:40.000
City Council District
7
Closed Date
2018-04-08T17:18:21.000
Address
4426 METROPOLITAN AVE, DALLAS, TX 75210
Y Coordinate
6970246.70740856
Lat Long Location
4426 METROPOLITAN AVE, DALLAS, TX 75210
Outcome
Resolved - Information Provided
Ert Estimated Response Time
0
Department
Dallas Animal Services
X Coordinate
2507251.66451074
Priority
Emergency
Status
Closed
Unique Key
1319947350
Update Date
2018-04-08T17:18:21.000
Service Request Number
18-00160374
Overall Service Request Due Date
2018-04-09T16:40:40.000
Method Received Description
Phone
Barricades - Reset/Replace - PBW
Service Request Type: Barricades - Reset/Replace - PBW • Created Date: 2018-02-18T13:43:31.000 • City Council District: 13
Service Request Type
Barricades - Reset/Replace - PBW
Created Date
2018-02-18T13:43:31.000
City Council District
13
Closed Date
2018-02-18T14:33:13.000
Address
10300 MARSH LN, DALLAS, TX 75229
Y Coordinate
7009301.74852589
Lat Long Location
10300 MARSH LN, DALLAS, TX 75229
Outcome
Resolved - Referral to Agency/Contractor
Ert Estimated Response Time
0
Department
Street Services
X Coordinate
2473118.0985804
Priority
Emergency
Status
Closed
Unique Key
1313286857
Update Date
2018-02-18T14:33:13.000
Service Request Number
18-00070805
Overall Service Request Due Date
2018-02-19T13:43:31.000
Method Received Description
Phone
Smoke Detector Request - DFD
Service Request Type: Smoke Detector Request - DFD • Created Date: 2017-12-19T12:25:40.000 • City Council District: 7
Service Request Type
Smoke Detector Request - DFD
Created Date
2017-12-19T12:25:40.000
City Council District
7
Closed Date
2017-12-19T12:25:40.000
Address
6246 OVERLOOK DR, DALLAS, 75227
Y Coordinate
6968110.94990724
Lat Long Location
6246 OVERLOOK DR, DALLAS, 75227
Ert Estimated Response Time
2
Department
Fire-Rescue Department
X Coordinate
2517708.18965045
Priority
Standard
Status
Closed
Unique Key
1306608215
Update Date
2017-12-19T12:25:40.000
Service Request Number
17-00601170
Overall Service Request Due Date
2018-01-04T12:25:40.000
Method Received Description
Mass Entry
Alley Repair - Hazardous - PBW
Service Request Type: Alley Repair - Hazardous - PBW • Created Date: 2018-02-18T20:03:35.000 • City Council District: 4
Service Request Type
Alley Repair - Hazardous - PBW
Created Date
2018-02-18T20:03:35.000
City Council District
4
Closed Date
2018-02-18T21:14:14.000
Address
1707 E ELMORE AVE, DALLAS, TX 75216
Y Coordinate
6948488.1310425
Lat Long Location
1707 E ELMORE AVE, DALLAS, TX 75216
Outcome
Resolved - Referral to Agency/Contractor
Ert Estimated Response Time
0
Department
Street Services
X Coordinate
2492099.50685451
Priority
Emergency
Status
Closed
Unique Key
1313306076
Update Date
2018-02-18T21:14:14.000
Service Request Number
18-00071043
Overall Service Request Due Date
2018-02-19T20:03:35.000
Method Received Description
Phone
Taxi - Transportation Complaint - AVI
Service Request Type: Taxi - Transportation Complaint - AVI • Created Date: 2018-02-18T08:36:58.000 • City Council District: 2
Service Request Type
Taxi - Transportation Complaint - AVI
Created Date
2018-02-18T08:36:58.000
City Council District
2
Closed Date
2018-02-18T08:37:34.000
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Outcome
Resolved - Information Provided
Ert Estimated Response Time
5
Department
Aviation
X Coordinate
2475408.364118
Priority
Standard
Status
Closed
Unique Key
1313269908
Update Date
2018-02-18T08:37:34.000
Service Request Number
18-00070573
Overall Service Request Due Date
2018-03-12T08:36:58.000
Method Received Description
Proactive
Cost Plus - SAN
Service Request Type: Cost Plus - SAN • Created Date: 2017-12-18T16:54:34.000 • City Council District: 1
Service Request Type
Cost Plus - SAN
Created Date
2017-12-18T16:54:34.000
City Council District
1
Closed Date
2017-12-19T16:20:39.000
Address
628 N EDGEFIELD AVE, DALLAS, TX 75208
Y Coordinate
6959779.75721649
Lat Long Location
628 N EDGEFIELD AVE, DALLAS, TX 75208
Outcome
Resolved - Information Provided
Ert Estimated Response Time
3
Department
Department of Sanitation Services
X Coordinate
2477590.93907827
Priority
Standard
Status
Closed
Unique Key
1306536083
Update Date
2017-12-19T16:20:39.000
Service Request Number
17-00600140
Overall Service Request Due Date
2017-12-28T16:54:34.000
Method Received Description
Phone
Parking - Report a Violation - TRN
Service Request Type: Parking - Report a Violation - TRN • Created Date: 2018-03-10T20:56:55.000 • City Council District: 13
Service Request Type
Parking - Report a Violation - TRN
Created Date
2018-03-10T20:56:55.000
City Council District
13
Closed Date
2018-03-11T18:09:50.000
Address
3210 CORAL ROCK LN, DALLAS, TX 75229
Y Coordinate
7015569.16588607
Lat Long Location
3210 CORAL ROCK LN, DALLAS, TX 75229
Outcome
Resolved - Through Citizen Action
Ert Estimated Response Time
0
Department
Transportation Department
X Coordinate
2468808.69421587
Priority
Standard
Status
Closed
Unique Key
1316061538
Update Date
2018-03-11T18:09:50.000
Service Request Number
18-00107462
Overall Service Request Due Date
2018-03-12T20:56:55.000
Method Received Description
Web
Tree down/low limbs - Emergency - PBW
Service Request Type: Tree down/low limbs - Emergency - PBW • Created Date: 2018-02-17T14:25:46.000 • City Council District: 8
Service Request Type
Tree down/low limbs - Emergency - PBW
Created Date
2018-02-17T14:25:46.000
City Council District
8
Closed Date
2018-02-18T04:19:44.000
Address
6623 MAXINE DR, DALLAS, TX 75241
Y Coordinate
6928278.36364781
Lat Long Location
6623 MAXINE DR, DALLAS, TX 75241
Outcome
Resolved - Referral to Agency/Contractor
Ert Estimated Response Time
0
Department
Street Services
X Coordinate
2505334.46878439
Priority
Emergency
Status
Closed
Unique Key
1313237312
Update Date
2018-02-18T04:19:44.000
Service Request Number
18-00070279
Overall Service Request Due Date
2018-02-20T14:25:46.000
Method Received Description
Phone
Plumbing Violation Apts - CCS
Service Request Type: Plumbing Violation Apts - CCS • Created Date: 2017-12-16T00:52:09.000 • City Council District: 7
Service Request Type
Plumbing Violation Apts - CCS
Created Date
2017-12-16T00:52:09.000
City Council District
7
Closed Date
2017-12-19T10:21:39.000
Address
9666 SCYENE RD, DALLAS, TX 75227
Y Coordinate
6965255.92996035
Lat Long Location
9666 SCYENE RD, DALLAS, TX 75227
Ert Estimated Response Time
7
Department
Code Compliance District Group
X Coordinate
2535421.75033607
Priority
Standard
Status
Closed
Unique Key
1306343442
Update Date
2017-12-19T10:21:39.000
Service Request Number
17-00597755
Overall Service Request Due Date
2018-03-16T00:52:09.000
Method Received Description
Phone
Taxi - Transportation Complaint - AVI
Service Request Type: Taxi - Transportation Complaint - AVI • Created Date: 2018-05-06T14:28:22.000 • City Council District: 2
Service Request Type
Taxi - Transportation Complaint - AVI
Created Date
2018-05-06T14:28:22.000
City Council District
2
Closed Date
2018-05-06T14:28:52.000
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Outcome
Resolved - Information Provided
Ert Estimated Response Time
5
Department
Aviation
X Coordinate
2475408.364118
Priority
Standard
Status
Closed
Unique Key
1325531657
Update Date
2018-05-06T14:28:52.000
Service Request Number
18-00212423
Overall Service Request Due Date
2018-05-25T14:28:22.000
Method Received Description
Proactive
Building Permits Violation - SDC
Service Request Type: Building Permits Violation - SDC • Created Date: 2017-12-18T17:01:45.000 • City Council District: 13
Service Request Type
Building Permits Violation - SDC
Created Date
2017-12-18T17:01:45.000
City Council District
13
Closed Date
2017-12-19T08:19:40.000
Address
5911 NORWAY RD, DALLAS, TX 75230
Y Coordinate
7010465.30033302
Lat Long Location
5911 NORWAY RD, DALLAS, TX 75230
Ert Estimated Response Time
5
Department
Sustainable Development and Construction Dept.
X Coordinate
2488500.95503459
Priority
Standard
Status
Closed
Unique Key
1306536530
Update Date
2017-12-19T08:19:40.000
Service Request Number
17-00600147
Overall Service Request Due Date
2018-03-16T17:01:45.000
Method Received Description
Web
Dead Animal Pick Up - SAN
Service Request Type: Dead Animal Pick Up - SAN • Created Date: 2018-04-08T10:21:01.000 • City Council District: 1
Service Request Type
Dead Animal Pick Up - SAN
Created Date
2018-04-08T10:21:01.000
City Council District
1
Closed Date
2018-04-08T11:04:46.000
Address
2200 W DAVIS ST, DALLAS, TX 75208
Y Coordinate
6959554.45531225
Lat Long Location
2200 W DAVIS ST, DALLAS, TX 75208
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
1
Department
Department of Sanitation Services
X Coordinate
2474567.56699433
Priority
Emergency
Status
Closed
Unique Key
1319926734
Update Date
2018-04-08T11:04:46.000
Service Request Number
18-00160102
Overall Service Request Due Date
2018-04-09T10:21:01.000
Method Received Description
Phone
Animal - Loose Dog (Owned) - DAS
Service Request Type: Animal - Loose Dog (Owned) - DAS • Created Date: 2018-03-11T09:59:04.000 • City Council District: 10
Service Request Type
Animal - Loose Dog (Owned) - DAS
Created Date
2018-03-11T09:59:04.000
City Council District
10
Closed Date
2018-03-11T11:58:23.000
Address
8015 DORAN CIR, DALLAS, TX 75238
Y Coordinate
7000347.27622944
Lat Long Location
8015 DORAN CIR, DALLAS, TX 75238
Outcome
Resolved - Through Citizen Action
Ert Estimated Response Time
1
Department
Dallas Animal Services
X Coordinate
2513389.72668475
Priority
Standard
Status
Closed
Unique Key
1316081185
Update Date
2018-03-11T11:58:23.000
Service Request Number
18-00107626
Overall Service Request Due Date
2018-03-14T09:59:04.000
Method Received Description
Proactive
Substandard Structure Apts - CCS
Service Request Type: Substandard Structure Apts - CCS • Created Date: 2017-07-21T08:17:14.000 • City Council District: 7
Service Request Type
Substandard Structure Apts - CCS
Created Date
2017-07-21T08:17:14.000
City Council District
7
Closed Date
2017-12-19T12:56:17.000
Address
2246 ASPEN ST, DALLAS, TX 75227
Y Coordinate
6961160.35741247
Lat Long Location
2246 ASPEN ST, DALLAS, TX 75227
Outcome
Resolved - Through Citizen Action
Ert Estimated Response Time
10
Department
Code Compliance District Group
X Coordinate
2534075.42579
Priority
Standard
Status
Closed
Unique Key
1285883973
Update Date
2017-12-19T12:56:17.000
Service Request Number
17-00357787
Overall Service Request Due Date
2018-01-12T08:17:14.000
Method Received Description
Phone
Signs - Public Right of Way - CCS
Service Request Type: Signs - Public Right of Way - CCS • Created Date: 2018-03-12T00:31:54.000 • City Council District: 3
Service Request Type
Signs - Public Right of Way - CCS
Created Date
2018-03-12T00:31:54.000
City Council District
3
Closed Date
2018-03-12T00:53:08.000
Address
3107 W CAMP WISDOM RD, DALLAS, TX 75237
Y Coordinate
6927761.06047625
Lat Long Location
3107 W CAMP WISDOM RD, DALLAS, TX 75237
Outcome
Resolved - Through Citizen Action
Ert Estimated Response Time
2
Department
Code Compliance District Group
X Coordinate
2469871.43510969
Priority
Standard
Status
Closed
Unique Key
1316128116
Update Date
2018-03-12T00:53:08.000
Service Request Number
18-00108188
Overall Service Request Due Date
2018-03-19T00:31:54.000
Method Received Description
Proactive
Litter - CCS
Service Request Type: Litter - CCS • Created Date: 2017-10-10T09:28:10.000 • City Council District: 6
Service Request Type
Litter - CCS
Created Date
2017-10-10T09:28:10.000
City Council District
6
Closed Date
2017-12-19T14:44:42.000
Address
3808 LENEL DR, DALLAS, TX 75220
Y Coordinate
7000655.91861032
Lat Long Location
3808 LENEL DR, DALLAS, TX 75220
Outcome
Closed - Unable to Confirm/Locate Problem
Ert Estimated Response Time
5
Department
Code Compliance District Group
X Coordinate
2474259.83632164
Priority
Standard
Status
Closed
Unique Key
1298506843
Update Date
2017-12-19T14:47:25.000
Service Request Number
17-00503441
Overall Service Request Due Date
2017-11-07T09:28:10.000
Method Received Description
Phone
Taxi - Transportation Complaint - AVI
Service Request Type: Taxi - Transportation Complaint - AVI • Created Date: 2018-04-08T09:53:47.000 • City Council District: 2
Service Request Type
Taxi - Transportation Complaint - AVI
Created Date
2018-04-08T09:53:47.000
City Council District
2
Closed Date
2018-04-08T09:54:23.000
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Outcome
Resolved - Information Provided
Ert Estimated Response Time
5
Department
Aviation
X Coordinate
2475408.364118
Priority
Standard
Status
Closed
Unique Key
1319924344
Update Date
2018-04-08T09:54:22.000
Service Request Number
18-00160073
Overall Service Request Due Date
2018-04-27T09:53:47.000
Method Received Description
Proactive
Animal - Vaccination Investigation - DAS
Service Request Type: Animal - Vaccination Investigation - DAS • Created Date: 2018-05-20T08:21:09.000 • City Council District: 6
Service Request Type
Animal - Vaccination Investigation - DAS
Created Date
2018-05-20T08:21:09.000
City Council District
6
Closed Date
2018-05-20T09:23:31.000
Address
3506 HARLINGEN ST, DALLAS, TX 75212
Y Coordinate
6972293.99342311
Lat Long Location
3506 HARLINGEN ST, DALLAS, TX 75212
Outcome
Resolved - Information Provided
Ert Estimated Response Time
20
Department
Dallas Animal Services
X Coordinate
2458778.13639455
Priority
Standard
Status
Closed
Unique Key
1328407956
Update Date
2018-05-20T09:23:31.000
Service Request Number
18-00239757
Overall Service Request Due Date
2018-07-03T08:21:09.000
Method Received Description
Proactive