311 Service Requests for Fiscal Year (FY) 2013

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2015 to September 30, 2016.

Services 311 Dataset jz3b-puy6 23 fields
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Showing 50 real records
Taxi - Transportation Complaint - AVI
Service Request Type: Taxi - Transportation Complaint - AVI • Created Date: 2018-02-24T12:20:22.000 • City Council District: 2
Service Request Type
Taxi - Transportation Complaint - AVI
Created Date
2018-02-24T12:20:22.000
City Council District
2
Closed Date
2018-02-24T12:20:58.000
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Outcome
Resolved - Information Provided
Ert Estimated Response Time
5
Department
Aviation
X Coordinate
2475408.364118
Priority
Standard
Status
Closed
Unique Key
1314091200
Update Date
2018-02-24T12:20:58.000
Service Request Number
18-00081064
Overall Service Request Due Date
2018-03-16T12:20:22.000
Method Received Description
Proactive
Taxi - Transportation Complaint - AVI
Service Request Type: Taxi - Transportation Complaint - AVI • Created Date: 2018-02-17T12:15:09.000 • City Council District: 2
Service Request Type
Taxi - Transportation Complaint - AVI
Created Date
2018-02-17T12:15:09.000
City Council District
2
Closed Date
2018-02-17T12:15:49.000
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Outcome
Resolved - Information Provided
Ert Estimated Response Time
5
Department
Aviation
X Coordinate
2475408.364118
Priority
Standard
Status
Closed
Unique Key
1313226674
Update Date
2018-02-17T12:15:49.000
Service Request Number
18-00070138
Overall Service Request Due Date
2018-03-12T12:15:09.000
Method Received Description
Proactive
Obstruction Alley/Sidewalk/Street - CCS
Service Request Type: Obstruction Alley/Sidewalk/Street - CCS • Created Date: 2017-07-20T09:21:39.000 • City Council District: 3
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Created Date
2017-07-20T09:21:39.000
City Council District
3
Closed Date
2017-10-26T14:17:49.000
Address
1611 SHADY GLEN LN, DALLAS, TX 75232
Y Coordinate
6932756.51466503
Lat Long Location
1611 SHADY GLEN LN, DALLAS, TX 75232
Outcome
Closed - Unable to Confirm/Locate Problem
Ert Estimated Response Time
8
Department
Code Compliance District Group
X Coordinate
2477228.81953307
Priority
Standard
Status
Closed
Unique Key
1285703279
Update Date
2017-10-26T14:18:06.000
Service Request Number
17-00355363
Overall Service Request Due Date
2017-09-22T09:21:39.000
Method Received Description
Phone
Risk Management - RSK
Service Request Type: Risk Management - RSK • Created Date: 2017-10-23T13:05:28.000 • City Council District: 7
Service Request Type
Risk Management - RSK
Created Date
2017-10-23T13:05:28.000
City Council District
7
Closed Date
2017-10-25T15:56:53.000
Address
METROPOLITAN AVE & GERTRUDE AVE, DALLAS, TX
Y Coordinate
6968923.55986155
Lat Long Location
METROPOLITAN AVE & GERTRUDE AVE, DALLAS, TX
Outcome
Resolved - Information Provided
Ert Estimated Response Time
5
Department
Risk Management Group
X Coordinate
2505999.93633252
Priority
Standard
Status
Closed
Unique Key
1300230569
Update Date
2017-10-25T15:56:52.000
Service Request Number
17-00523257
Overall Service Request Due Date
2017-11-06T13:05:28.000
Method Received Description
Phone
Traffic Violations - (Chronic) - DPD
Service Request Type: Traffic Violations - (Chronic) - DPD • Created Date: 2017-10-24T00:35:26.000 • City Council District: 7
Service Request Type
Traffic Violations - (Chronic) - DPD
Created Date
2017-10-24T00:35:26.000
City Council District
7
Closed Date
2017-10-26T16:32:21.000
Address
3386 LAGOW ST, DALLAS, TX 75210
Y Coordinate
6966645.08458628
Lat Long Location
3386 LAGOW ST, DALLAS, TX 75210
Outcome
Resolved - Referral to Agency/Contractor
Ert Estimated Response Time
3
Department
Police Department
X Coordinate
2509193.43482127
Priority
Standard
Status
Closed
Unique Key
1300313523
Update Date
2017-10-26T16:32:21.000
Service Request Number
17-00524286
Overall Service Request Due Date
2017-11-07T00:35:26.000
Method Received Description
Web
Signs - Public Right of Way - CCS
Service Request Type: Signs - Public Right of Way - CCS • Created Date: 2018-02-17T16:23:38.000 • City Council District: 14
Service Request Type
Signs - Public Right of Way - CCS
Created Date
2018-02-17T16:23:38.000
City Council District
14
Closed Date
2018-02-17T16:26:23.000
Address
5700 GASTON AVE, DALLAS, TX 75214
Y Coordinate
6981148.92448486
Lat Long Location
5700 GASTON AVE, DALLAS, TX 75214
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
2
Department
Code Compliance District Group
X Coordinate
2502955.3595588
Priority
Standard
Status
Closed
Unique Key
1313244932
Update Date
2018-02-17T16:26:23.000
Service Request Number
18-00070372
Overall Service Request Due Date
2018-02-27T16:23:38.000
Method Received Description
Proactive
Traffic Sign - Stop Knockdown - TRN
Service Request Type: Traffic Sign - Stop Knockdown - TRN • Created Date: 2017-10-25T12:20:45.000 • City Council District: 5
Service Request Type
Traffic Sign - Stop Knockdown - TRN
Created Date
2017-10-25T12:20:45.000
City Council District
5
Closed Date
2017-10-26T11:02:50.000
Address
LOVETT AVE & URBAN AVE, DALLAS, TX
Y Coordinate
6969879.44205166
Lat Long Location
LOVETT AVE & URBAN AVE, DALLAS, TX
Outcome
Closed - Unable to Confirm/Locate Problem
Ert Estimated Response Time
0
Department
Street Services
X Coordinate
2522767.70472178
Priority
Emergency
Status
Closed
Unique Key
1300559112
Update Date
2017-10-26T11:02:50.000
Service Request Number
17-00527236
Overall Service Request Due Date
2017-10-29T12:20:45.000
Method Received Description
Phone
Narcotics/Vice Complaints - DPD
Service Request Type: Narcotics/Vice Complaints - DPD • Created Date: 2018-04-22T02:26:49.000 • City Council District: 2
Service Request Type
Narcotics/Vice Complaints - DPD
Created Date
2018-04-22T02:26:49.000
City Council District
2
Closed Date
2018-04-23T06:07:11.000
Address
6628 LOCKHEED AVE, DALLAS, TX 75209
Y Coordinate
6992148.1595032
Lat Long Location
6628 LOCKHEED AVE, DALLAS, TX 75209
Ert Estimated Response Time
5
Department
Police Department
X Coordinate
2481533.8986356
Priority
Standard
Status
Duplicate (closed)
Unique Key
1322349610
Update Date
2018-04-23T06:07:11.000
Service Request Number
18-00185537
Overall Service Request Due Date
2018-05-22T02:26:49.000
Method Received Description
Phone
Obstruction Alley/Sidewalk/Street - CCS
Service Request Type: Obstruction Alley/Sidewalk/Street - CCS • Created Date: 2017-07-15T17:05:15.000 • City Council District: 7
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Created Date
2017-07-15T17:05:15.000
City Council District
7
Closed Date
2017-10-25T15:34:23.000
Address
1210 FLETCHER ST, DALLAS, TX 75223
Y Coordinate
6972362.72240745
Lat Long Location
1210 FLETCHER ST, DALLAS, TX 75223
Outcome
Resolved - Through Citizen Action
Ert Estimated Response Time
8
Department
Code Compliance District Group
X Coordinate
2503697.83082068
Priority
Standard
Status
Closed
Unique Key
1284748602
Update Date
2017-10-25T15:34:23.000
Service Request Number
17-00346112
Overall Service Request Due Date
2017-09-19T17:05:15.000
Method Received Description
Proactive
High Weeds - CCS
Service Request Type: High Weeds - CCS • Created Date: 2017-10-19T17:01:26.000 • City Council District: 2
Service Request Type
High Weeds - CCS
Created Date
2017-10-19T17:01:26.000
City Council District
2
Closed Date
2017-11-11T22:51:10.000
Address
7003 DENTON DR, DALLAS, TX 75235
Y Coordinate
6990142.6795347
Lat Long Location
7003 DENTON DR, DALLAS, TX 75235
Ert Estimated Response Time
5
Department
Code Compliance District Group
X Coordinate
2476481.54053809
Priority
Standard
Status
Duplicate (closed)
Unique Key
1299833578
Update Date
2017-11-11T22:51:10.000
Service Request Number
17-00519021
Overall Service Request Due Date
2017-11-16T17:01:26.000
Method Received Description
Web
Animal - Loose Dog (Owned) - DAS
Service Request Type: Animal - Loose Dog (Owned) - DAS • Created Date: 2018-02-17T16:31:39.000 • City Council District: 2
Service Request Type
Animal - Loose Dog (Owned) - DAS
Created Date
2018-02-17T16:31:39.000
City Council District
2
Closed Date
2018-02-17T21:13:02.000
Address
4528 LIVE OAK ST, DALLAS, TX 75204
Y Coordinate
6978189.46713754
Lat Long Location
4528 LIVE OAK ST, DALLAS, TX 75204
Outcome
Resolved - Citation Issued
Ert Estimated Response Time
1
Department
Dallas Animal Services
X Coordinate
2498186.27768594
Priority
Emergency
Status
Closed
Unique Key
1313245560
Update Date
2018-02-17T21:13:02.000
Service Request Number
18-00070379
Overall Service Request Due Date
2018-02-20T16:31:39.000
Method Received Description
Web
Trinity Watershed Management General - TWM
Service Request Type: Trinity Watershed Management General - TWM • Created Date: 2017-10-25T11:06:09.000 • City Council District: 1
Service Request Type
Trinity Watershed Management General - TWM
Created Date
2017-10-25T11:06:09.000
City Council District
1
Closed Date
2017-10-26T15:09:21.000
Address
2621 WILBUR ST, DALLAS, TX 75233
Y Coordinate
6949592.89198988
Lat Long Location
2621 WILBUR ST, DALLAS, TX 75233
Ert Estimated Response Time
4
Department
Trinity Watershed Management
X Coordinate
2472123.48235917
Priority
Standard
Status
Closed
Unique Key
1300544947
Update Date
2017-10-26T15:09:21.000
Service Request Number
17-00527023
Overall Service Request Due Date
2017-12-08T11:06:09.000
Method Received Description
Phone
Rodents/Vector Control - CCS
Service Request Type: Rodents/Vector Control - CCS • Created Date: 2017-10-18T13:15:54.000 • City Council District: 3
Service Request Type
Rodents/Vector Control - CCS
Created Date
2017-10-18T13:15:54.000
City Council District
3
Closed Date
2017-10-25T14:37:11.000
Address
2570 W RED BIRD LN, DALLAS, TX 75237
Y Coordinate
6931007.24521058
Lat Long Location
2570 W RED BIRD LN, DALLAS, TX 75237
Outcome
Resolved - Information Provided
Ert Estimated Response Time
5
Department
Code Compliance District Group
X Coordinate
2473040.90089512
Priority
Standard
Status
Closed
Unique Key
1299631370
Update Date
2017-10-25T14:37:11.000
Service Request Number
17-00516576
Overall Service Request Due Date
2017-11-17T13:15:54.000
Method Received Description
Web
24 Hour Parking Violation - DPD
Service Request Type: 24 Hour Parking Violation - DPD • Created Date: 2017-10-22T10:21:45.000 • City Council District: 1
Service Request Type
24 Hour Parking Violation - DPD
Created Date
2017-10-22T10:21:45.000
City Council District
1
Closed Date
2017-10-26T07:42:54.000
Address
2864 DUTTON DR, DALLAS, TX 75211
Y Coordinate
6950722.28041637
Lat Long Location
2864 DUTTON DR, DALLAS, TX 75211
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
3
Department
Police Department
X Coordinate
2470387.29250365
Priority
Standard
Status
Closed
Unique Key
1300106444
Update Date
2017-10-26T07:42:54.000
Service Request Number
17-00521856
Overall Service Request Due Date
2017-10-29T10:21:45.000
Method Received Description
Web
High Weeds - CCS
Service Request Type: High Weeds - CCS • Created Date: 2017-10-02T10:25:00.000 • City Council District: 5
Service Request Type
High Weeds - CCS
Created Date
2017-10-02T10:25:00.000
City Council District
5
Closed Date
2017-10-26T11:09:08.000
Address
1624 FRESNO ST, DALLAS, TX 75217
Y Coordinate
6957088.47568227
Lat Long Location
1624 FRESNO ST, DALLAS, TX 75217
Outcome
Resolved - Through Citizen Action
Ert Estimated Response Time
5
Department
Code Compliance District Group
X Coordinate
2524067.39249338
Priority
Standard
Status
Closed
Unique Key
1297423849
Update Date
2017-10-26T11:09:07.000
Service Request Number
17-00490852
Overall Service Request Due Date
2017-10-30T10:25:00.000
Method Received Description
Phone
Dead Animal Pick Up - SAN
Service Request Type: Dead Animal Pick Up - SAN • Created Date: 2018-03-11T09:32:32.000 • City Council District: 14
Service Request Type
Dead Animal Pick Up - SAN
Created Date
2018-03-11T09:32:32.000
City Council District
14
Closed Date
2018-03-11T09:53:29.000
Address
3418 KNIGHT ST, DALLAS, 75219
Y Coordinate
6983281.03265166
Lat Long Location
3418 KNIGHT ST, DALLAS, 75219
Ert Estimated Response Time
1
Department
Department of Sanitation Services
X Coordinate
2487706.23616455
Priority
Emergency
Status
Closed
Unique Key
1316080011
Update Date
2018-03-11T09:53:29.000
Service Request Number
18-00107613
Overall Service Request Due Date
2018-03-12T09:32:32.000
Method Received Description
Mobile Apps
Substandard Structure Apts - CCS
Service Request Type: Substandard Structure Apts - CCS • Created Date: 2017-10-12T08:29:25.000 • City Council District: 8
Service Request Type
Substandard Structure Apts - CCS
Created Date
2017-10-12T08:29:25.000
City Council District
8
Closed Date
2017-10-25T15:36:50.000
Address
4060 PREFERRED PL, DALLAS, TX 75237
Y Coordinate
6927081.98561382
Lat Long Location
4060 PREFERRED PL, DALLAS, TX 75237
Outcome
Resolved - Through Citizen Action
Ert Estimated Response Time
10
Department
Code Compliance District Group
X Coordinate
2465368.89759026
Priority
Standard
Status
Closed
Unique Key
1298809494
Update Date
2017-10-25T15:36:49.000
Service Request Number
17-00506965
Overall Service Request Due Date
2018-04-06T08:29:25.000
Method Received Description
Phone
Signs - Public Right of Way - CCS
Service Request Type: Signs - Public Right of Way - CCS • Created Date: 2017-11-11T15:39:37.000 • City Council District: 4
Service Request Type
Signs - Public Right of Way - CCS
Created Date
2017-11-11T15:39:37.000
City Council District
4
Closed Date
2017-11-11T15:40:31.000
Address
115 W ILLINOIS AVE, DALLAS, TX 75224
Y Coordinate
6949177.83200849
Lat Long Location
115 W ILLINOIS AVE, DALLAS, TX 75224
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
2
Department
Code Compliance District Group
X Coordinate
2484159.91265482
Priority
Standard
Status
Closed
Unique Key
1302678968
Update Date
2017-11-11T15:40:31.000
Service Request Number
17-00552773
Overall Service Request Due Date
2017-11-20T15:39:37.000
Method Received Description
Proactive
Signs - Public Right of Way - CCS
Service Request Type: Signs - Public Right of Way - CCS • Created Date: 2017-11-11T13:00:21.000 • City Council District: 4
Service Request Type
Signs - Public Right of Way - CCS
Created Date
2017-11-11T13:00:21.000
City Council District
4
Closed Date
2017-11-11T13:01:07.000
Address
2300 S BECKLEY AVE, DALLAS, TX 75224
Y Coordinate
6949110.28739977
Lat Long Location
2300 S BECKLEY AVE, DALLAS, TX 75224
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
2
Department
Code Compliance District Group
X Coordinate
2484270.24595816
Priority
Standard
Status
Closed
Unique Key
1302671084
Update Date
2017-11-11T13:01:07.000
Service Request Number
17-00552655
Overall Service Request Due Date
2017-11-20T13:00:21.000
Method Received Description
Proactive
Animal - Confined Stray - DAS
Service Request Type: Animal - Confined Stray - DAS • Created Date: 2017-10-25T18:56:56.000 • City Council District: 13
Service Request Type
Animal - Confined Stray - DAS
Created Date
2017-10-25T18:56:56.000
City Council District
13
Closed Date
2017-10-26T07:50:53.000
Address
3749 WHITEHALL DR, DALLAS, TX 75229
Y Coordinate
7014794.05849647
Lat Long Location
3749 WHITEHALL DR, DALLAS, TX 75229
Outcome
Resolved - Animal Picked Up
Ert Estimated Response Time
0
Department
Dallas Animal Services
X Coordinate
2473700.6515595
Priority
Emergency
Status
Closed
Unique Key
1300625466
Update Date
2017-10-26T07:50:52.000
Service Request Number
17-00528109
Overall Service Request Due Date
2017-10-27T18:56:56.000
Method Received Description
Phone
No Building Permit - CCS
Service Request Type: No Building Permit - CCS • Created Date: 2017-10-25T11:15:47.000 • City Council District: 9
Service Request Type
No Building Permit - CCS
Created Date
2017-10-25T11:15:47.000
City Council District
9
Closed Date
2017-10-26T16:32:11.000
Address
833 N BUCKNER BLVD, DALLAS, TX 75218
Y Coordinate
6994471.45095669
Lat Long Location
833 N BUCKNER BLVD, DALLAS, TX 75218
Outcome
Resolved - Through Citizen Action
Ert Estimated Response Time
10
Department
Code Compliance District Group
X Coordinate
2518027.80014899
Priority
Standard
Status
Closed
Unique Key
1300546583
Update Date
2017-10-26T16:32:11.000
Service Request Number
17-00527048
Overall Service Request Due Date
2017-12-08T11:15:47.000
Method Received Description
Phone
Litter - CCS
Service Request Type: Litter - CCS • Created Date: 2017-10-05T12:46:49.000 • City Council District: 2
Service Request Type
Litter - CCS
Created Date
2017-10-05T12:46:49.000
City Council District
2
Closed Date
2017-10-26T09:02:43.000
Address
1714 KELLY AVE, DALLAS, TX 75215
Y Coordinate
6966518.36929344
Lat Long Location
1714 KELLY AVE, DALLAS, TX 75215
Outcome
Resolved - Through Citizen Action
Ert Estimated Response Time
5
Department
Code Compliance District Group
X Coordinate
2496297.78233282
Priority
Standard
Status
Closed
Unique Key
1297921775
Update Date
2017-10-26T09:02:43.000
Service Request Number
17-00497051
Overall Service Request Due Date
2017-11-02T12:46:49.000
Method Received Description
Proactive
Garage Sale - CCS
Service Request Type: Garage Sale - CCS • Created Date: 2017-10-21T15:02:04.000 • City Council District: 10
Service Request Type
Garage Sale - CCS
Created Date
2017-10-21T15:02:04.000
City Council District
10
Closed Date
2017-10-25T14:38:13.000
Address
8545 WESTFIELD DR, DALLAS, TX 75243
Y Coordinate
7014803.29594585
Lat Long Location
8545 WESTFIELD DR, DALLAS, TX 75243
Outcome
Closed - Unable to Confirm/Locate Problem
Ert Estimated Response Time
1
Department
Code Compliance District Group
X Coordinate
2503706.6460872
Priority
Standard
Status
Closed
Unique Key
1300052676
Update Date
2017-10-25T14:38:13.000
Service Request Number
17-00521498
Overall Service Request Due Date
2017-10-30T15:02:04.000
Method Received Description
Phone
Traffic Sign - Maintenance (Other) - TRN
Service Request Type: Traffic Sign - Maintenance (Other) - TRN • Created Date: 2017-10-15T12:31:36.000 • City Council District: 4
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Created Date
2017-10-15T12:31:36.000
City Council District
4
Closed Date
2017-10-26T16:03:41.000
Address
GALLATIN ST & CEDAR CREST BLVD, DALLAS, TX
Y Coordinate
6954402.36234709
Lat Long Location
GALLATIN ST & CEDAR CREST BLVD, DALLAS, TX
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
3
Department
Street Services
X Coordinate
2493521.11637957
Priority
Standard
Status
Closed
Unique Key
1299202171
Update Date
2017-10-26T16:03:41.000
Service Request Number
17-00511471
Overall Service Request Due Date
2017-10-30T12:31:36.000
Method Received Description
Mobile Apps
Animal - Loose Dog (Owned) - DAS
Service Request Type: Animal - Loose Dog (Owned) - DAS • Created Date: 2018-04-21T07:06:16.000 • City Council District: 5
Service Request Type
Animal - Loose Dog (Owned) - DAS
Created Date
2018-04-21T07:06:16.000
City Council District
5
Closed Date
2018-04-23T07:25:26.000
Address
8500 GREENMOUND AVE, DALLAS, TX 75227
Y Coordinate
6960994.97913833
Lat Long Location
8500 GREENMOUND AVE, DALLAS, TX 75227
Outcome
Resolved - Animal Picked Up
Ert Estimated Response Time
1
Department
Dallas Animal Services
X Coordinate
2529362.98649963
Priority
Emergency
Status
Closed
Unique Key
1322160772
Update Date
2018-04-23T07:25:26.000
Service Request Number
18-00184870
Overall Service Request Due Date
2018-04-24T07:06:16.000
Method Received Description
Proactive
Dead Animal Pick Up - SAN
Service Request Type: Dead Animal Pick Up - SAN • Created Date: 2018-02-16T14:32:34.000 • City Council District: 3
Service Request Type
Dead Animal Pick Up - SAN
Created Date
2018-02-16T14:32:34.000
City Council District
3
Closed Date
2018-02-17T10:19:17.000
Address
2740 DUNCANVILLE RD, DALLAS, TX 75211
Y Coordinate
6947224.77585811
Lat Long Location
2740 DUNCANVILLE RD, DALLAS, TX 75211
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
1
Department
Department of Sanitation Services
X Coordinate
2457953.30367277
Priority
Emergency
Status
Closed
Unique Key
1313148993
Update Date
2018-02-17T10:19:17.000
Service Request Number
18-00069225
Overall Service Request Due Date
2018-02-17T14:32:34.000
Method Received Description
Phone
Illegal Fence - CCS
Service Request Type: Illegal Fence - CCS • Created Date: 2017-09-29T12:41:35.000 • City Council District: 4
Service Request Type
Illegal Fence - CCS
Created Date
2017-09-29T12:41:35.000
City Council District
4
Closed Date
2017-10-25T14:34:33.000
Address
1722 S MARSALIS AVE, DALLAS, TX 75216
Y Coordinate
6951625.45512971
Lat Long Location
1722 S MARSALIS AVE, DALLAS, TX 75216
Outcome
Resolved - Through Citizen Action
Ert Estimated Response Time
10
Department
Code Compliance District Group
X Coordinate
2486854.72408002
Priority
Standard
Status
Closed
Unique Key
1297081138
Update Date
2017-10-25T14:34:33.000
Service Request Number
17-00488035
Overall Service Request Due Date
2018-03-26T12:41:35.000
Method Received Description
Phone
Parking - Unapproved Surface - CCS
Service Request Type: Parking - Unapproved Surface - CCS • Created Date: 2017-11-11T09:08:10.000 • City Council District: 5
Service Request Type
Parking - Unapproved Surface - CCS
Created Date
2017-11-11T09:08:10.000
City Council District
5
Closed Date
2017-11-11T09:12:41.000
Address
9542 ELOISE ST, DALLAS, TX 75217
Y Coordinate
6956159.07911358
Lat Long Location
9542 ELOISE ST, DALLAS, TX 75217
Outcome
Closed - Unable to Confirm/Locate Problem
Ert Estimated Response Time
3
Department
Code Compliance District Group
X Coordinate
2534763.09933332
Priority
Standard
Status
Closed
Unique Key
1302655986
Update Date
2017-11-11T09:12:41.000
Service Request Number
17-00552452
Overall Service Request Due Date
2017-11-22T09:08:10.000
Method Received Description
Proactive
Taxi - Transportation Complaint - AVI
Service Request Type: Taxi - Transportation Complaint - AVI • Created Date: 2018-03-11T10:39:15.000 • City Council District: 2
Service Request Type
Taxi - Transportation Complaint - AVI
Created Date
2018-03-11T10:39:15.000
City Council District
2
Closed Date
2018-03-11T10:39:48.000
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Y Coordinate
6993943.00263998
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Outcome
Resolved - Information Provided
Ert Estimated Response Time
5
Department
Aviation
X Coordinate
2475408.36600984
Priority
Standard
Status
Closed
Unique Key
1316086028
Update Date
2018-03-11T10:39:48.000
Service Request Number
18-00107713
Overall Service Request Due Date
2018-03-30T10:39:15.000
Method Received Description
Proactive
Recycle - Missed - SAN
Service Request Type: Recycle - Missed - SAN • Created Date: 2017-10-25T09:02:29.000 • City Council District: 11
Service Request Type
Recycle - Missed - SAN
Created Date
2017-10-25T09:02:29.000
City Council District
11
Closed Date
2017-10-25T16:59:51.000
Address
7033 HILL FOREST DR, DALLAS, TX 75230
Y Coordinate
7018886.05909298
Lat Long Location
7033 HILL FOREST DR, DALLAS, TX 75230
Outcome
Resolved - Information Provided
Ert Estimated Response Time
1
Department
Department of Sanitation Services
X Coordinate
2495050.57163149
Priority
Standard
Status
Closed
Unique Key
1300518667
Update Date
2017-10-25T16:59:51.000
Service Request Number
17-00526649
Overall Service Request Due Date
2017-10-30T09:02:29.000
Method Received Description
Phone
Pot hole - Hazardous - PBW
Service Request Type: Pot hole - Hazardous - PBW • Created Date: 2018-02-24T14:22:42.000 • City Council District: 14
Service Request Type
Pot hole - Hazardous - PBW
Created Date
2018-02-24T14:22:42.000
City Council District
14
Closed Date
2018-02-24T15:53:29.000
Address
BELMONT AVE & N HENDERSON AVE, DALLAS, TX
Y Coordinate
6984055.16835405
Lat Long Location
BELMONT AVE & N HENDERSON AVE, DALLAS, TX
Outcome
Resolved - Referral to Agency/Contractor
Ert Estimated Response Time
0
Department
Street Services
X Coordinate
2496991.76003111
Priority
Emergency
Status
Closed
Unique Key
1314100389
Update Date
2018-02-24T15:53:29.000
Service Request Number
18-00081183
Overall Service Request Due Date
2018-02-25T14:22:42.000
Method Received Description
Phone
Animal - Critical Medical - DAS
Service Request Type: Animal - Critical Medical - DAS • Created Date: 2017-11-10T15:33:33.000 • City Council District: 7
Service Request Type
Animal - Critical Medical - DAS
Created Date
2017-11-10T15:33:33.000
City Council District
7
Closed Date
2017-11-11T07:54:50.000
Address
2803 MACON ST, DALLAS, TX 75215
Y Coordinate
6960536.90378212
Lat Long Location
2803 MACON ST, DALLAS, TX 75215
Outcome
Resolved - Animal Picked Up
Ert Estimated Response Time
1
Department
Dallas Animal Services
X Coordinate
2506771.63391526
Priority
Emergency
Status
Closed
Unique Key
1302586782
Update Date
2017-11-11T07:54:50.000
Service Request Number
17-00551952
Overall Service Request Due Date
2017-11-11T15:33:33.000
Method Received Description
Phone
Traffic Sign - New - TRN
Service Request Type: Traffic Sign - New - TRN • Created Date: 2017-08-07T10:54:17.000 • City Council District: 2
Service Request Type
Traffic Sign - New - TRN
Created Date
2017-08-07T10:54:17.000
City Council District
2
Closed Date
2017-10-26T15:38:10.000
Address
2551 HAWTHORNE AVE, DALLAS, TX 75219
Y Coordinate
6982866.6463064
Lat Long Location
2551 HAWTHORNE AVE, DALLAS, TX 75219
Outcome
Resolved - Information Provided
Ert Estimated Response Time
10
Department
Street Services
X Coordinate
2483541.69511725
Priority
Standard
Status
Closed
Unique Key
1288735554
Update Date
2017-10-26T15:38:10.000
Service Request Number
17-00391555
Overall Service Request Due Date
2017-11-21T10:54:17.000
Method Received Description
Web
Parking - Report a Violation - TRN
Service Request Type: Parking - Report a Violation - TRN • Created Date: 2018-03-10T17:28:25.000 • City Council District: 6
Service Request Type
Parking - Report a Violation - TRN
Created Date
2018-03-10T17:28:25.000
City Council District
6
Closed Date
2018-03-10T21:41:11.000
Address
11807 CROMWELL DR, DALLAS, TX 75234
Y Coordinate
7017895.06888053
Lat Long Location
11807 CROMWELL DR, DALLAS, TX 75234
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
0
Department
Transportation Department
X Coordinate
2470515.94412095
Priority
Standard
Status
Closed
Unique Key
1316053209
Update Date
2018-03-10T21:41:11.000
Service Request Number
18-00107372
Overall Service Request Due Date
2018-03-12T17:28:25.000
Method Received Description
Phone
24 Hour Parking Violation - DPD
Service Request Type: 24 Hour Parking Violation - DPD • Created Date: 2018-02-21T10:42:24.000 • City Council District: 8
Service Request Type
24 Hour Parking Violation - DPD
Created Date
2018-02-21T10:42:24.000
City Council District
8
Closed Date
2018-02-24T11:51:00.000
Address
RAVENVIEW RD & SEAGOVILLE RD, DALLAS,
Y Coordinate
6941381.6345047
Lat Long Location
RAVENVIEW RD & SEAGOVILLE RD, DALLAS,
Outcome
Resolved - Referral to Agency/Contractor
Ert Estimated Response Time
3
Department
Police Department
X Coordinate
2553530.44238658
Priority
Standard
Status
Closed
Unique Key
1313634901
Update Date
2018-02-24T11:51:00.000
Service Request Number
18-00075306
Overall Service Request Due Date
2018-02-28T10:42:24.000
Method Received Description
Phone
Taxi - Transportation Complaint - AVI
Service Request Type: Taxi - Transportation Complaint - AVI • Created Date: 2017-11-11T15:34:36.000 • City Council District: 2
Service Request Type
Taxi - Transportation Complaint - AVI
Created Date
2017-11-11T15:34:36.000
City Council District
2
Closed Date
2017-11-11T15:35:31.000
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Y Coordinate
6993943.00263998
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Outcome
Resolved - Information Provided
Ert Estimated Response Time
5
Department
Aviation
X Coordinate
2475408.36600984
Priority
Standard
Status
Closed
Unique Key
1302678780
Update Date
2017-11-11T15:35:31.000
Service Request Number
17-00552770
Overall Service Request Due Date
2017-12-05T15:34:36.000
Method Received Description
Proactive
Bulky Trash Violations - CCS
Service Request Type: Bulky Trash Violations - CCS • Created Date: 2017-10-24T12:14:03.000 • City Council District: 9
Service Request Type
Bulky Trash Violations - CCS
Created Date
2017-10-24T12:14:03.000
City Council District
9
Closed Date
2017-10-26T08:22:29.000
Address
11609 MAYFAIR BLVD, DALLAS, TX 75218
Y Coordinate
6998275.30132372
Lat Long Location
11609 MAYFAIR BLVD, DALLAS, TX 75218
Outcome
Closed - Unable to Confirm/Locate Problem
Ert Estimated Response Time
3
Department
Code Compliance District Group
X Coordinate
2527657.12795992
Priority
Standard
Status
Closed
Unique Key
1300395500
Update Date
2017-10-26T08:22:29.000
Service Request Number
17-00525293
Overall Service Request Due Date
2017-11-02T12:14:03.000
Method Received Description
Phone
Animal - Stray Dog - DAS
Service Request Type: Animal - Stray Dog - DAS • Created Date: 2018-03-10T09:43:14.000 • City Council District: 7
Service Request Type
Animal - Stray Dog - DAS
Created Date
2018-03-10T09:43:14.000
City Council District
7
Closed Date
2018-03-11T13:18:52.000
Address
8130 S CENTRAL EXPY, DALLAS, TX 75216
Y Coordinate
6945384.07649195
Lat Long Location
8130 S CENTRAL EXPY, DALLAS, TX 75216
Outcome
Closed - Unfounded
Ert Estimated Response Time
0
Department
Dallas Animal Services
X Coordinate
2506435.16921819
Priority
Standard
Status
Closed
Unique Key
1316020011
Update Date
2018-03-11T13:18:52.000
Service Request Number
18-00106936
Overall Service Request Due Date
2018-03-15T09:43:14.000
Method Received Description
Phone
Obstruction Alley/Sidewalk/Street - CCS
Service Request Type: Obstruction Alley/Sidewalk/Street - CCS • Created Date: 2017-09-11T09:23:15.000 • City Council District: 9
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Created Date
2017-09-11T09:23:15.000
City Council District
9
Closed Date
2017-10-26T15:21:08.000
Address
7156 CARROUSEL CIR, DALLAS, TX 75214
Y Coordinate
6990789.59075815
Lat Long Location
7156 CARROUSEL CIR, DALLAS, TX 75214
Outcome
Resolved - Information Provided
Ert Estimated Response Time
8
Department
Code Compliance District Group
X Coordinate
2510416.35810201
Priority
Standard
Status
Closed
Unique Key
1294299761
Update Date
2017-10-26T15:21:08.000
Service Request Number
17-00455586
Overall Service Request Due Date
2017-11-13T09:23:15.000
Method Received Description
Web
Dead Animal Pick Up - SAN
Service Request Type: Dead Animal Pick Up - SAN • Created Date: 2017-10-25T14:23:27.000 • City Council District: 13
Service Request Type
Dead Animal Pick Up - SAN
Created Date
2017-10-25T14:23:27.000
City Council District
13
Closed Date
2017-10-26T14:35:18.000
Address
6612 STICHTER AVE, DALLAS, TX 75230
Y Coordinate
7007729.22759301
Lat Long Location
6612 STICHTER AVE, DALLAS, TX 75230
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
1
Department
Department of Sanitation Services
X Coordinate
2493084.47369662
Priority
Emergency
Status
Closed
Unique Key
1300580004
Update Date
2017-10-26T14:35:18.000
Service Request Number
17-00527537
Overall Service Request Due Date
2017-10-26T14:23:27.000
Method Received Description
Phone
Graffiti Abatement Request - CCS
Service Request Type: Graffiti Abatement Request - CCS • Created Date: 2017-10-24T15:37:46.000 • City Council District: 7
Service Request Type
Graffiti Abatement Request - CCS
Created Date
2017-10-24T15:37:46.000
City Council District
7
Closed Date
2017-10-26T10:37:30.000
Address
4026 S BUCKNER BLVD, DALLAS, TX 75227
Y Coordinate
6969122.74756558
Lat Long Location
4026 S BUCKNER BLVD, DALLAS, TX 75227
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
0
Department
Code Compliance District Group
X Coordinate
2527059.28212235
Priority
Standard
Status
Closed
Unique Key
1300437623
Update Date
2017-10-26T10:37:30.000
Service Request Number
17-00525909
Overall Service Request Due Date
2017-12-07T15:37:46.000
Method Received Description
Proactive
Code General - CCS
Service Request Type: Code General - CCS • Created Date: 2017-05-18T10:22:31.000 • City Council District: 5
Service Request Type
Code General - CCS
Created Date
2017-05-18T10:22:31.000
City Council District
5
Closed Date
2017-10-25T15:54:35.000
Address
2216 BERGSTROM DR, DALLAS, TX 75227
Y Coordinate
6961014.19079581
Lat Long Location
2216 BERGSTROM DR, DALLAS, TX 75227
Outcome
Resolved - Through Citizen Action
Ert Estimated Response Time
7
Department
Code Compliance District Group
X Coordinate
2525363.58611328
Priority
Standard
Status
Closed
Unique Key
1272572295
Update Date
2017-10-25T15:54:34.000
Service Request Number
17-00235005
Overall Service Request Due Date
2017-06-23T10:22:31.000
Method Received Description
Phone
Taxi - Transportation Complaint - AVI
Service Request Type: Taxi - Transportation Complaint - AVI • Created Date: 2017-11-11T10:52:13.000 • City Council District: 2
Service Request Type
Taxi - Transportation Complaint - AVI
Created Date
2017-11-11T10:52:13.000
City Council District
2
Closed Date
2017-11-11T10:52:58.000
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Y Coordinate
6993943.00263998
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Outcome
Resolved - Information Provided
Ert Estimated Response Time
5
Department
Aviation
X Coordinate
2475408.36600984
Priority
Standard
Status
Closed
Unique Key
1302662657
Update Date
2017-11-11T10:52:58.000
Service Request Number
17-00552538
Overall Service Request Due Date
2017-12-05T10:52:13.000
Method Received Description
Proactive
Signs - Other - CCS
Service Request Type: Signs - Other - CCS • Created Date: 2017-11-11T14:50:26.000 • City Council District: 5
Service Request Type
Signs - Other - CCS
Created Date
2017-11-11T14:50:26.000
City Council District
5
Closed Date
2017-11-11T14:53:39.000
Address
2000 N JIM MILLER RD, DALLAS, TX 75217
Y Coordinate
6959228.28415439
Lat Long Location
2000 N JIM MILLER RD, DALLAS, TX 75217
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
3
Department
Code Compliance District Group
X Coordinate
2521879.64306086
Priority
Standard
Status
Closed
Unique Key
1302676786
Update Date
2017-11-11T14:53:39.000
Service Request Number
17-00552744
Overall Service Request Due Date
2017-12-06T14:50:26.000
Method Received Description
Proactive
Recycling - Roll Cart - SAN
Service Request Type: Recycling - Roll Cart - SAN • Created Date: 2017-10-20T21:25:12.000 • City Council District: 12
Service Request Type
Recycling - Roll Cart - SAN
Created Date
2017-10-20T21:25:12.000
City Council District
12
Closed Date
2017-10-26T13:19:54.000
Address
18944 RAVENGLEN CT, DALLAS, TX 75287
Y Coordinate
7054080.89291531
Lat Long Location
18944 RAVENGLEN CT, DALLAS, TX 75287
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
3
Department
Department of Sanitation Services
X Coordinate
2476950.09223601
Priority
Standard
Status
Closed
Unique Key
1299993198
Update Date
2017-10-26T13:19:54.000
Service Request Number
17-00520996
Overall Service Request Due Date
2017-10-31T21:25:12.000
Method Received Description
Web
Illegal Outside Storage - CCS
Service Request Type: Illegal Outside Storage - CCS • Created Date: 2018-03-08T08:29:35.000 • City Council District: 2
Service Request Type
Illegal Outside Storage - CCS
Created Date
2018-03-08T08:29:35.000
City Council District
2
Closed Date
2018-03-24T08:56:32.000
Address
2331 DOUGLAS AVE, DALLAS, TX 75219
Y Coordinate
6980213.1552391
Lat Long Location
2331 DOUGLAS AVE, DALLAS, TX 75219
Outcome
Resolved - Through Citizen Action
Ert Estimated Response Time
8
Department
Code Compliance District Group
X Coordinate
2484206.44984266
Priority
Standard
Status
Closed
Unique Key
1315705996
Update Date
2018-03-24T08:56:32.000
Service Request Number
18-00102466
Overall Service Request Due Date
2018-04-19T08:29:35.000
Method Received Description
Proactive
Animal - Aggressive Activity - DAS
Service Request Type: Animal - Aggressive Activity - DAS • Created Date: 2018-02-16T10:11:00.000 • City Council District: 6
Service Request Type
Animal - Aggressive Activity - DAS
Created Date
2018-02-16T10:11:00.000
City Council District
6
Closed Date
2018-02-17T07:55:24.000
Address
702 N MOROCCO AVE, DALLAS, TX 75211
Y Coordinate
6959654.11793893
Lat Long Location
702 N MOROCCO AVE, DALLAS, TX 75211
Outcome
Resolved - Animal Picked Up
Ert Estimated Response Time
0
Department
Dallas Animal Services
X Coordinate
2457270.57060849
Priority
Emergency
Status
Closed
Unique Key
1313094282
Update Date
2018-02-17T07:55:24.000
Service Request Number
18-00068408
Overall Service Request Due Date
2018-02-17T10:11:00.000
Method Received Description
Phone
Smoke Detector Request - DFD
Service Request Type: Smoke Detector Request - DFD • Created Date: 2017-12-16T00:00:00.000 • City Council District: 7
Service Request Type
Smoke Detector Request - DFD
Created Date
2017-12-16T00:00:00.000
City Council District
7
Closed Date
2017-12-16T00:00:00.000
Address
6135 PARKDALE DR, DALLAS, 75227
Y Coordinate
6968748.4271612
Lat Long Location
6135 PARKDALE DR, DALLAS, 75227
Ert Estimated Response Time
2
Department
Fire-Rescue Department
X Coordinate
2517169.91736513
Priority
Standard
Status
Closed
Unique Key
1306585448
Update Date
2017-12-19T10:18:09.000
Service Request Number
17-00600815
Overall Service Request Due Date
2018-01-03T00:00:00.000
Method Received Description
Mass Entry
Alley Repair - Routine - PBW
Service Request Type: Alley Repair - Routine - PBW • Created Date: 2017-10-18T11:23:11.000 • City Council District: 5
Service Request Type
Alley Repair - Routine - PBW
Created Date
2017-10-18T11:23:11.000
City Council District
5
Closed Date
2017-10-26T08:10:07.000
Address
9520 GLENGREEN DR, DALLAS, TX 75217
Y Coordinate
6958313.27519139
Lat Long Location
9520 GLENGREEN DR, DALLAS, TX 75217
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
10
Department
Public Works Department
X Coordinate
2534600.43206571
Priority
MCC Standard
Status
Closed
Unique Key
1299604484
Update Date
2017-10-26T08:10:07.000
Service Request Number
17-00516263
Overall Service Request Due Date
2018-03-01T11:23:11.000
Method Received Description
Phone
Obstruction Alley/Sidewalk/Street - CCS
Service Request Type: Obstruction Alley/Sidewalk/Street - CCS • Created Date: 2017-09-10T21:27:10.000 • City Council District: 4
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Created Date
2017-09-10T21:27:10.000
City Council District
4
Closed Date
2017-11-11T10:07:56.000
Address
300 W LEDBETTER DR, DALLAS, TX 75224
Y Coordinate
6937385.98622151
Lat Long Location
300 W LEDBETTER DR, DALLAS, TX 75224
Outcome
Resolved - Through Citizen Action
Ert Estimated Response Time
8
Department
Code Compliance District Group
X Coordinate
2483073.54985585
Priority
Standard
Status
Closed
Unique Key
1294252838
Update Date
2017-11-11T10:07:56.000
Service Request Number
17-00455117
Overall Service Request Due Date
2017-11-13T21:27:10.000
Method Received Description
Phone