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311 Service Requests for Fiscal Year (FY) 2013

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2015 to September 30, 2016.

Services 311 Dataset jz3b-puy6 23 fields
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Showing 50 real records
Dead Animal Pick Up - SAN
Service Request Type: Dead Animal Pick Up - SAN • Created Date: 2018-02-16T16:45:06.000 • City Council District: 11
Service Request Type
Dead Animal Pick Up - SAN
Created Date
2018-02-16T16:45:06.000
City Council District
11
Closed Date
2018-02-17T10:52:09.000
Address
6726 HILLWOOD LN, DALLAS, TX 75248
Y Coordinate
7035800.00748187
Lat Long Location
6726 HILLWOOD LN, DALLAS, TX 75248
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
1
Department
Department of Sanitation Services
X Coordinate
2491849.18962743
Priority
Emergency
Status
Closed
Unique Key
1313181117
Update Date
2018-02-17T10:52:09.000
Service Request Number
18-00069659
Overall Service Request Due Date
2018-02-17T16:45:06.000
Method Received Description
Phone
Taxi - Transportation Complaint - AVI
Service Request Type: Taxi - Transportation Complaint - AVI • Created Date: 2018-02-24T13:18:06.000 • City Council District: 2
Service Request Type
Taxi - Transportation Complaint - AVI
Created Date
2018-02-24T13:18:06.000
City Council District
2
Closed Date
2018-02-24T13:18:39.000
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Outcome
Resolved - Information Provided
Ert Estimated Response Time
5
Department
Aviation
X Coordinate
2475408.364118
Priority
Standard
Status
Closed
Unique Key
1314095986
Update Date
2018-02-24T13:18:39.000
Service Request Number
18-00081124
Overall Service Request Due Date
2018-03-16T13:18:06.000
Method Received Description
Proactive
Animal - Aggressive Activity - DAS
Service Request Type: Animal - Aggressive Activity - DAS • Created Date: 2018-03-10T09:23:14.000 • City Council District: 2
Service Request Type
Animal - Aggressive Activity - DAS
Created Date
2018-03-10T09:23:14.000
City Council District
2
Closed Date
2018-03-10T10:54:09.000
Address
7507 CAILLET ST, DALLAS, TX 75209
Y Coordinate
6995298.93733639
Lat Long Location
7507 CAILLET ST, DALLAS, TX 75209
Outcome
Closed - Unable to Confirm/Locate Problem
Ert Estimated Response Time
0
Department
Dallas Animal Services
X Coordinate
2482877.87197578
Priority
Emergency
Status
Closed
Unique Key
1316018303
Update Date
2018-03-10T10:54:09.000
Service Request Number
18-00106914
Overall Service Request Due Date
2018-03-11T09:23:14.000
Method Received Description
Phone
Animal - Attack in Progress - DAS
Service Request Type: Animal - Attack in Progress - DAS • Created Date: 2017-11-10T16:30:52.000 • City Council District: 3
Service Request Type
Animal - Attack in Progress - DAS
Created Date
2017-11-10T16:30:52.000
City Council District
3
Closed Date
2017-11-11T07:50:30.000
Address
1949 E DICKEY DR, DALLAS, TX 75051
Y Coordinate
6948395.30690309
Lat Long Location
1949 E DICKEY DR, DALLAS, TX 75051
Outcome
Resolved - Information Provided
Ert Estimated Response Time
0
Department
Dallas Animal Services
X Coordinate
2437281.44991789
Priority
Emergency
Status
Closed
Unique Key
1302603143
Update Date
2017-11-11T07:50:30.000
Service Request Number
17-00552123
Overall Service Request Due Date
2017-11-11T16:30:52.000
Method Received Description
Phone
Dead Animal Pick Up - SAN
Service Request Type: Dead Animal Pick Up - SAN • Created Date: 2017-11-10T17:09:23.000 • City Council District: 3
Service Request Type
Dead Animal Pick Up - SAN
Created Date
2017-11-10T17:09:23.000
City Council District
3
Closed Date
2017-11-11T13:45:17.000
Address
9720 WHITE ASH RD, DALLAS, TX 75249
Y Coordinate
6915742.51341611
Lat Long Location
9720 WHITE ASH RD, DALLAS, TX 75249
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
1
Department
Department of Sanitation Services
X Coordinate
2446024.52374105
Priority
Emergency
Status
Closed
Unique Key
1302611208
Update Date
2017-11-11T13:45:17.000
Service Request Number
17-00552205
Overall Service Request Due Date
2017-11-11T17:09:23.000
Method Received Description
Phone
Parking - Report a Violation - TRN
Service Request Type: Parking - Report a Violation - TRN • Created Date: 2018-03-23T16:39:52.000 • City Council District: 5
Service Request Type
Parking - Report a Violation - TRN
Created Date
2018-03-23T16:39:52.000
City Council District
5
Closed Date
2018-03-24T16:23:34.000
Address
10310 OAK GATE LN, DALLAS, TX 75217
Y Coordinate
6958095.16752735
Lat Long Location
10310 OAK GATE LN, DALLAS, TX 75217
Ert Estimated Response Time
0
Department
Transportation Department
X Coordinate
2538358.27733109
Priority
Standard
Status
Duplicate (closed)
Unique Key
1317853016
Update Date
2018-03-24T16:23:33.000
Service Request Number
18-00132220
Overall Service Request Due Date
2018-03-25T16:39:52.000
Method Received Description
Phone
Traffic Signal - Other Dispatch - TRN
Service Request Type: Traffic Signal - Other Dispatch - TRN • Created Date: 2017-10-24T12:41:48.000 • City Council District: 2
Service Request Type
Traffic Signal - Other Dispatch - TRN
Created Date
2017-10-24T12:41:48.000
City Council District
2
Closed Date
2017-10-24T14:15:45.000
Address
CANTON ST & S LAMAR ST, DALLAS, TX
Y Coordinate
6967822.83464964
Lat Long Location
CANTON ST & S LAMAR ST, DALLAS, TX
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
0
Department
Street Services
X Coordinate
2490737.5558971
Priority
Emergency
Status
Closed
Unique Key
1300400357
Update Date
2017-10-26T10:24:36.000
Service Request Number
17-00525354
Overall Service Request Due Date
2017-10-28T12:41:48.000
Method Received Description
Phone
Parking - Report a Violation - TRN
Service Request Type: Parking - Report a Violation - TRN • Created Date: 2018-02-23T12:03:58.000 • City Council District: 5
Service Request Type
Parking - Report a Violation - TRN
Created Date
2018-02-23T12:03:58.000
City Council District
5
Closed Date
2018-02-24T14:19:32.000
Address
612 SUNBURST DR, DALLAS, TX 75217
Y Coordinate
6950511.03910832
Lat Long Location
612 SUNBURST DR, DALLAS, TX 75217
Outcome
Resolved - Through Citizen Action
Ert Estimated Response Time
0
Department
Transportation Department
X Coordinate
2534110.70151331
Priority
Standard
Status
Closed
Unique Key
1313969103
Update Date
2018-02-24T14:19:32.000
Service Request Number
18-00079702
Overall Service Request Due Date
2018-02-25T12:03:58.000
Method Received Description
Phone
Traffic Signal - Other Dispatch - TRN
Service Request Type: Traffic Signal - Other Dispatch - TRN • Created Date: 2017-10-26T12:21:29.000 • City Council District: 7
Service Request Type
Traffic Signal - Other Dispatch - TRN
Created Date
2017-10-26T12:21:29.000
City Council District
7
Closed Date
2017-10-26T12:27:58.000
Address
AL LIPSCOMB WAY & S GOOD LATIMER EXPY, DALLAS, TX
Y Coordinate
6966803.92138476
Lat Long Location
AL LIPSCOMB WAY & S GOOD LATIMER EXPY, DALLAS, TX
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
0
Department
Street Services
X Coordinate
2498508.43397085
Priority
Emergency
Status
Closed
Unique Key
1300708476
Update Date
2017-10-26T12:27:58.000
Service Request Number
17-00529033
Overall Service Request Due Date
2017-10-30T12:21:29.000
Method Received Description
Phone
Street Spillage/Debris in Right of Way-Hazardous - PBW
Service Request Type: Street Spillage/Debris in Right of Way-Hazardous - PBW • Created Date: 2017-10-26T08:12:46.000 • City Council District: 4
Service Request Type
Street Spillage/Debris in Right of Way-Hazardous - PBW
Created Date
2017-10-26T08:12:46.000
City Council District
4
Closed Date
2017-10-26T10:04:36.000
Address
1422 ALASKA AVE, DALLAS, TX 75216
Y Coordinate
6952990.66939089
Lat Long Location
1422 ALASKA AVE, DALLAS, TX 75216
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
0
Department
Street Services
X Coordinate
2486430.42702113
Priority
Emergency
Status
Closed
Unique Key
1300652649
Update Date
2017-10-26T10:04:36.000
Service Request Number
17-00528302
Overall Service Request Due Date
2017-10-27T08:12:46.000
Method Received Description
Phone
24 Hour Parking Violation - DPD
Service Request Type: 24 Hour Parking Violation - DPD • Created Date: 2017-10-19T16:52:46.000 • City Council District: 9
Service Request Type
24 Hour Parking Violation - DPD
Created Date
2017-10-19T16:52:46.000
City Council District
9
Closed Date
2017-10-26T13:09:36.000
Address
10790 RUTH ANN DR, DALLAS, 75228
Y Coordinate
6992240.08596044
Lat Long Location
10790 RUTH ANN DR, DALLAS, 75228
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
3
Department
Police Department
X Coordinate
2533453.09441236
Priority
Standard
Status
Closed
Unique Key
1299832581
Update Date
2017-10-26T13:09:36.000
Service Request Number
17-00519007
Overall Service Request Due Date
2017-10-26T16:52:46.000
Method Received Description
Mobile Apps
Animal - Aggressive Activity - DAS
Service Request Type: Animal - Aggressive Activity - DAS • Created Date: 2017-11-10T17:06:02.000 • City Council District: 2
Service Request Type
Animal - Aggressive Activity - DAS
Created Date
2017-11-10T17:06:02.000
City Council District
2
Closed Date
2017-11-11T07:50:35.000
Address
4400 NEWMORE AVE, DALLAS, TX 75209
Y Coordinate
6996021.44466393
Lat Long Location
4400 NEWMORE AVE, DALLAS, TX 75209
Outcome
Closed - Unable to Confirm/Locate Problem
Ert Estimated Response Time
0
Department
Dallas Animal Services
X Coordinate
2479723.91157171
Priority
Emergency
Status
Closed
Unique Key
1302610850
Update Date
2017-11-11T07:50:36.000
Service Request Number
17-00552200
Overall Service Request Due Date
2017-11-11T17:06:02.000
Method Received Description
USPS
Miscellaneous Service Request - CTY
Service Request Type: Miscellaneous Service Request - CTY • Created Date: 2018-01-03T12:04:50.000 • City Council District: 11
Service Request Type
Miscellaneous Service Request - CTY
Created Date
2018-01-03T12:04:50.000
City Council District
11
Closed Date
2018-01-04T09:20:35.000
Address
6604 FOREST LN, DALLAS, 75230
Y Coordinate
7018037.08873584
Lat Long Location
6604 FOREST LN, DALLAS, 75230
Outcome
Resolved - Referral to Agency/Contractor
Ert Estimated Response Time
5
Department
Management Services
X Coordinate
2492409.91443552
Priority
Standard
Status
Closed
Unique Key
1307987842
Update Date
2018-01-04T09:20:35.000
Service Request Number
18-00002888
Overall Service Request Due Date
2018-01-18T12:04:50.000
Method Received Description
Mobile Apps
Animal - Vaccination Investigation - DAS
Service Request Type: Animal - Vaccination Investigation - DAS • Created Date: 2017-09-13T15:56:39.000 • City Council District: 5
Service Request Type
Animal - Vaccination Investigation - DAS
Created Date
2017-09-13T15:56:39.000
City Council District
5
Closed Date
2017-09-18T07:54:04.000
Address
907 CEDARVALE CT, DALLAS, TX 75217
Y Coordinate
6952807.68871672
Lat Long Location
907 CEDARVALE CT, DALLAS, TX 75217
Outcome
Resolved - Information Provided
Ert Estimated Response Time
20
Department
Dallas Animal Services
X Coordinate
2538039.80437333
Priority
Standard
Status
Closed
Unique Key
1294772065
Update Date
2017-09-29T12:00:05.000
Service Request Number
17-00461601
Overall Service Request Due Date
2017-10-25T15:56:39.000
Method Received Description
Proactive
24 Hour Parking Violation - DPD
Service Request Type: 24 Hour Parking Violation - DPD • Created Date: 2017-11-07T14:34:55.000 • City Council District: 2
Service Request Type
24 Hour Parking Violation - DPD
Created Date
2017-11-07T14:34:55.000
City Council District
2
Closed Date
2017-11-11T10:58:59.000
Address
2422 BUTLER ST, DALLAS, TX 75235
Y Coordinate
6984378.50144915
Lat Long Location
2422 BUTLER ST, DALLAS, TX 75235
Outcome
Resolved - Information Provided
Ert Estimated Response Time
3
Department
Police Department
X Coordinate
2479990.44624442
Priority
Standard
Status
Closed
Unique Key
1302136752
Update Date
2017-11-11T10:58:59.000
Service Request Number
17-00546846
Overall Service Request Due Date
2017-11-14T14:34:55.000
Method Received Description
Phone
Garbage Roll Cart - Residential - SAN
Service Request Type: Garbage Roll Cart - Residential - SAN • Created Date: 2017-10-25T13:30:53.000 • City Council District: 4
Service Request Type
Garbage Roll Cart - Residential - SAN
Created Date
2017-10-25T13:30:53.000
City Council District
4
Closed Date
2017-10-26T16:24:57.000
Address
3026 FERNWOOD AVE, DALLAS, TX 75216
Y Coordinate
6945223.37673882
Lat Long Location
3026 FERNWOOD AVE, DALLAS, TX 75216
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
3
Department
Department of Sanitation Services
X Coordinate
2489274.93745928
Priority
Standard
Status
Closed
Unique Key
1300570239
Update Date
2017-10-26T16:24:57.000
Service Request Number
17-00527401
Overall Service Request Due Date
2017-11-03T13:30:53.000
Method Received Description
Phone
Recycling - Roll Cart - SAN
Service Request Type: Recycling - Roll Cart - SAN • Created Date: 2017-10-23T14:47:50.000 • City Council District: 4
Service Request Type
Recycling - Roll Cart - SAN
Created Date
2017-10-23T14:47:50.000
City Council District
4
Closed Date
2017-10-25T16:36:34.000
Address
3908 FORTUNE LN, DALLAS, TX 75216
Y Coordinate
6940673.02264624
Lat Long Location
3908 FORTUNE LN, DALLAS, TX 75216
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
3
Department
Department of Sanitation Services
X Coordinate
2486574.50951596
Priority
Standard
Status
Closed
Unique Key
1300250377
Update Date
2017-10-25T16:36:34.000
Service Request Number
17-00523543
Overall Service Request Due Date
2017-11-01T14:47:50.000
Method Received Description
Web
Garage Sale - CCS
Service Request Type: Garage Sale - CCS • Created Date: 2017-11-11T09:13:21.000 • City Council District: 3
Service Request Type
Garage Sale - CCS
Created Date
2017-11-11T09:13:21.000
City Council District
3
Closed Date
2017-11-11T09:16:25.000
Address
1427 SUNNY GLEN DR, DALLAS, TX 75232
Y Coordinate
6936708.23014225
Lat Long Location
1427 SUNNY GLEN DR, DALLAS, TX 75232
Outcome
Resolved - Through Citizen Action
Ert Estimated Response Time
1
Department
Code Compliance District Group
X Coordinate
2477084.72892762
Priority
Standard
Status
Closed
Unique Key
1302656337
Update Date
2017-11-11T09:16:25.000
Service Request Number
17-00552456
Overall Service Request Due Date
2017-11-20T09:13:21.000
Method Received Description
Proactive
24 Hour Parking Violation - DPD
Service Request Type: 24 Hour Parking Violation - DPD • Created Date: 2017-10-19T16:37:45.000 • City Council District: 14
Service Request Type
24 Hour Parking Violation - DPD
Created Date
2017-10-19T16:37:45.000
City Council District
14
Closed Date
2017-10-26T09:52:06.000
Address
4388 AVONDALE AVE, DALLAS, 75219
Y Coordinate
6984515.89320908
Lat Long Location
4388 AVONDALE AVE, DALLAS, 75219
Outcome
Resolved - Information Provided
Ert Estimated Response Time
3
Department
Police Department
X Coordinate
2490551.48093583
Priority
Standard
Status
Closed
Unique Key
1299829954
Update Date
2017-10-26T09:53:11.000
Service Request Number
17-00518978
Overall Service Request Due Date
2017-10-26T16:37:45.000
Method Received Description
Mobile Apps
Parking - Report a Violation - TRN
Service Request Type: Parking - Report a Violation - TRN • Created Date: 2018-02-24T09:16:10.000 • City Council District: 14
Service Request Type
Parking - Report a Violation - TRN
Created Date
2018-02-24T09:16:10.000
City Council District
14
Closed Date
2018-02-24T13:42:14.000
Address
2650 HARTMAN ST, DALLAS, TX 75204
Y Coordinate
6976027.164591
Lat Long Location
2650 HARTMAN ST, DALLAS, TX 75204
Outcome
Closed - Unable to Confirm/Locate Problem
Ert Estimated Response Time
0
Department
Transportation Department
X Coordinate
2491579.0886863
Priority
Standard
Status
Closed
Unique Key
1314076472
Update Date
2018-02-24T13:42:14.000
Service Request Number
18-00080876
Overall Service Request Due Date
2018-02-26T09:16:10.000
Method Received Description
Web
Animal - Attack in Progress - DAS
Service Request Type: Animal - Attack in Progress - DAS • Created Date: 2017-11-11T08:46:50.000 • City Council District: 8
Service Request Type
Animal - Attack in Progress - DAS
Created Date
2017-11-11T08:46:50.000
City Council District
8
Closed Date
2017-11-11T10:05:35.000
Address
6521 OLETA DR, DALLAS, TX 75217
Y Coordinate
6947257.28129389
Lat Long Location
6521 OLETA DR, DALLAS, TX 75217
Outcome
Resolved - Citation Issued
Ert Estimated Response Time
0
Department
Dallas Animal Services
X Coordinate
2519568.52503489
Priority
Emergency
Status
Closed
Unique Key
1302654700
Update Date
2017-11-11T10:05:35.000
Service Request Number
17-00552435
Overall Service Request Due Date
2017-11-12T08:46:50.000
Method Received Description
Phone
Taxi - Transportation Complaint - AVI
Service Request Type: Taxi - Transportation Complaint - AVI • Created Date: 2018-02-17T10:03:06.000 • City Council District: 2
Service Request Type
Taxi - Transportation Complaint - AVI
Created Date
2018-02-17T10:03:06.000
City Council District
2
Closed Date
2018-02-17T10:03:43.000
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Outcome
Resolved - Information Provided
Ert Estimated Response Time
5
Department
Aviation
X Coordinate
2475408.364118
Priority
Standard
Status
Closed
Unique Key
1313215639
Update Date
2018-02-17T10:03:43.000
Service Request Number
18-00070012
Overall Service Request Due Date
2018-03-12T10:03:06.000
Method Received Description
Proactive
Garbage Roll Cart - Residential - SAN
Service Request Type: Garbage Roll Cart - Residential - SAN • Created Date: 2017-10-24T11:42:37.000 • City Council District: 2
Service Request Type
Garbage Roll Cart - Residential - SAN
Created Date
2017-10-24T11:42:37.000
City Council District
2
Closed Date
2017-10-26T09:18:13.000
Address
3839 CORTEZ DR, DALLAS, TX 75220
Y Coordinate
7002074.14118225
Lat Long Location
3839 CORTEZ DR, DALLAS, TX 75220
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
3
Department
Department of Sanitation Services
X Coordinate
2474656.77222153
Priority
Standard
Status
Closed
Unique Key
1300388409
Update Date
2017-10-26T09:18:13.000
Service Request Number
17-00525189
Overall Service Request Due Date
2017-11-02T11:42:37.000
Method Received Description
Phone
Taxi - Transportation Complaint - AVI
Service Request Type: Taxi - Transportation Complaint - AVI • Created Date: 2018-02-17T08:24:22.000 • City Council District: 2
Service Request Type
Taxi - Transportation Complaint - AVI
Created Date
2018-02-17T08:24:22.000
City Council District
2
Closed Date
2018-02-17T08:25:02.000
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Outcome
Resolved - Information Provided
Ert Estimated Response Time
5
Department
Aviation
X Coordinate
2475408.364118
Priority
Standard
Status
Closed
Unique Key
1313210249
Update Date
2018-02-17T08:25:02.000
Service Request Number
18-00069949
Overall Service Request Due Date
2018-03-12T08:24:22.000
Method Received Description
Proactive
Animal - Loose Dog (Owned) - DAS
Service Request Type: Animal - Loose Dog (Owned) - DAS • Created Date: 2018-02-17T15:05:18.000 • City Council District: 6
Service Request Type
Animal - Loose Dog (Owned) - DAS
Created Date
2018-02-17T15:05:18.000
City Council District
6
Closed Date
2018-02-17T15:56:41.000
Address
1842 SHAW ST, DALLAS, TX 75212
Y Coordinate
6972665.51327165
Lat Long Location
1842 SHAW ST, DALLAS, TX 75212
Outcome
Unresolved - Reinspection Required
Ert Estimated Response Time
1
Department
Dallas Animal Services
X Coordinate
2475823.09921659
Priority
Emergency
Status
Closed
Unique Key
1313239572
Update Date
2018-02-17T15:56:41.000
Service Request Number
18-00070313
Overall Service Request Due Date
2018-02-20T15:05:18.000
Method Received Description
Phone
Recycling - Roll Cart - SAN
Service Request Type: Recycling - Roll Cart - SAN • Created Date: 2017-10-24T13:10:41.000 • City Council District: 2
Service Request Type
Recycling - Roll Cart - SAN
Created Date
2017-10-24T13:10:41.000
City Council District
2
Closed Date
2017-10-26T08:38:50.000
Address
7006 ROBIN RD, DALLAS, TX 75209
Y Coordinate
6993598.14058308
Lat Long Location
7006 ROBIN RD, DALLAS, TX 75209
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
3
Department
Department of Sanitation Services
X Coordinate
2483514.378083
Priority
Standard
Status
Closed
Unique Key
1300406056
Update Date
2017-10-26T08:38:50.000
Service Request Number
17-00525433
Overall Service Request Due Date
2017-11-02T13:10:41.000
Method Received Description
Phone
Recycle - Missed - SAN
Service Request Type: Recycle - Missed - SAN • Created Date: 2018-03-23T12:59:51.000 • City Council District: 9
Service Request Type
Recycle - Missed - SAN
Created Date
2018-03-23T12:59:51.000
City Council District
9
Closed Date
2018-03-24T15:25:56.000
Address
6918 WABASH CIR, DALLAS, TX 75214
Y Coordinate
6987396.11422539
Lat Long Location
6918 WABASH CIR, DALLAS, TX 75214
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
1
Department
Department of Sanitation Services
X Coordinate
2509041.29593305
Priority
Standard
Status
Closed
Unique Key
1317800407
Update Date
2018-03-24T15:25:56.000
Service Request Number
18-00131434
Overall Service Request Due Date
2018-03-28T12:59:51.000
Method Received Description
Phone
Taxi - Transportation Complaint - AVI
Service Request Type: Taxi - Transportation Complaint - AVI • Created Date: 2018-02-17T08:20:40.000 • City Council District: 2
Service Request Type
Taxi - Transportation Complaint - AVI
Created Date
2018-02-17T08:20:40.000
City Council District
2
Closed Date
2018-02-17T08:22:08.000
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Outcome
Resolved - Information Provided
Ert Estimated Response Time
5
Department
Aviation
X Coordinate
2475408.364118
Priority
Standard
Status
Closed
Unique Key
1313209791
Update Date
2018-02-17T08:22:08.000
Service Request Number
18-00069942
Overall Service Request Due Date
2018-03-12T08:20:40.000
Method Received Description
Proactive
Water/Wastewater Line Locate - SCS
Service Request Type: Water/Wastewater Line Locate - SCS • Created Date: 2017-10-26T13:45:41.000 • City Council District: 12
Service Request Type
Water/Wastewater Line Locate - SCS
Created Date
2017-10-26T13:45:41.000
City Council District
12
Closed Date
2017-10-26T14:13:06.000
Address
2724 DAYBREAK DR, DALLAS, TX 75287
Y Coordinate
7048203.93775033
Lat Long Location
2724 DAYBREAK DR, DALLAS, TX 75287
Outcome
Closed - Close SR
Ert Estimated Response Time
1
Department
Management Services
X Coordinate
2469025.97562922
Priority
Standard
Status
Closed
Unique Key
1300728771
Update Date
2017-10-26T14:13:06.000
Service Request Number
17-00529281
Overall Service Request Due Date
2017-10-30T13:45:41.000
Method Received Description
Web
Homeless Encampment - OHS
Service Request Type: Homeless Encampment - OHS • Created Date: 2017-10-23T20:20:21.000 • City Council District: 6
Service Request Type
Homeless Encampment - OHS
Created Date
2017-10-23T20:20:21.000
City Council District
6
Closed Date
2017-10-25T14:36:55.000
Address
WALNUT HILL LN & N STEMMONS FWY, DALLAS, TX
Y Coordinate
7007248.6550116
Lat Long Location
WALNUT HILL LN & N STEMMONS FWY, DALLAS, TX
Ert Estimated Response Time
5
Department
Office of Homeless Solutions
X Coordinate
2460213.70728333
Priority
Standard
Status
Closed
Unique Key
1300305720
Update Date
2017-10-25T14:36:55.000
Service Request Number
17-00524232
Overall Service Request Due Date
2017-11-22T20:20:21.000
Method Received Description
Web
Recycling - Roll Cart - SAN
Service Request Type: Recycling - Roll Cart - SAN • Created Date: 2017-10-24T08:47:15.000 • City Council District: 7
Service Request Type
Recycling - Roll Cart - SAN
Created Date
2017-10-24T08:47:15.000
City Council District
7
Closed Date
2017-10-26T12:03:47.000
Address
5706 EVERGLADE RD, DALLAS, 75227
Y Coordinate
6973455.17313851
Lat Long Location
5706 EVERGLADE RD, DALLAS, 75227
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
3
Department
Department of Sanitation Services
X Coordinate
2520267.6184108
Priority
Standard
Status
Closed
Unique Key
1300344529
Update Date
2017-10-26T12:03:47.000
Service Request Number
17-00524592
Overall Service Request Due Date
2017-11-02T08:47:15.000
Method Received Description
Mobile Apps
24 Hour Parking Violation - DPD
Service Request Type: 24 Hour Parking Violation - DPD • Created Date: 2017-10-25T14:40:17.000 • City Council District: 14
Service Request Type
24 Hour Parking Violation - DPD
Created Date
2017-10-25T14:40:17.000
City Council District
14
Closed Date
2017-10-26T11:54:27.000
Address
3680 AZURE CT, DALLAS, TX 75219
Y Coordinate
6984186.01831366
Lat Long Location
3680 AZURE CT, DALLAS, TX 75219
Ert Estimated Response Time
3
Department
Police Department
X Coordinate
2488430.8830754
Priority
Standard
Status
Duplicate (closed)
Unique Key
1300583593
Update Date
2017-10-26T11:54:26.000
Service Request Number
17-00527587
Overall Service Request Due Date
2017-11-01T14:40:17.000
Method Received Description
Phone
24 Hour Parking Violation - DPD
Service Request Type: 24 Hour Parking Violation - DPD • Created Date: 2017-11-07T12:52:10.000 • City Council District: 4
Service Request Type
24 Hour Parking Violation - DPD
Created Date
2017-11-07T12:52:10.000
City Council District
4
Closed Date
2017-11-11T07:27:31.000
Address
S BECKLEY AVE & E CRESTWOOD DR, DALLAS,
Y Coordinate
6952125.58188787
Lat Long Location
S BECKLEY AVE & E CRESTWOOD DR, DALLAS,
Outcome
Resolved - Through Citizen Action
Ert Estimated Response Time
3
Department
Police Department
X Coordinate
2484235.88157643
Priority
Standard
Status
Closed
Unique Key
1302117853
Update Date
2017-11-11T07:27:31.000
Service Request Number
17-00546601
Overall Service Request Due Date
2017-11-14T12:52:10.000
Method Received Description
Phone
Traffic Sign - Maintenance (Other) - TRN
Service Request Type: Traffic Sign - Maintenance (Other) - TRN • Created Date: 2017-10-11T08:22:48.000 • City Council District: 1
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Created Date
2017-10-11T08:22:48.000
City Council District
1
Closed Date
2017-10-25T15:56:14.000
Address
404 S HAMPTON RD, DALLAS, 75208
Y Coordinate
6956901.85888638
Lat Long Location
404 S HAMPTON RD, DALLAS, 75208
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
3
Department
Street Services
X Coordinate
2473725.13877847
Priority
Standard
Status
Closed
Unique Key
1298660413
Update Date
2017-10-25T15:56:14.000
Service Request Number
17-00505173
Overall Service Request Due Date
2017-10-25T08:22:48.000
Method Received Description
Mobile Apps
Animal - Loose Dog (Owned) - DAS
Service Request Type: Animal - Loose Dog (Owned) - DAS • Created Date: 2018-03-09T12:34:09.000 • City Council District: 5
Service Request Type
Animal - Loose Dog (Owned) - DAS
Created Date
2018-03-09T12:34:09.000
City Council District
5
Closed Date
2018-03-11T07:52:27.000
Address
8417 ELAM RD, DALLAS, TX 75217
Y Coordinate
6949662.58081182
Lat Long Location
8417 ELAM RD, DALLAS, TX 75217
Outcome
Resolved - Animal Picked Up
Ert Estimated Response Time
1
Department
Dallas Animal Services
X Coordinate
2529681.09768628
Priority
Emergency
Status
Closed
Unique Key
1315919799
Update Date
2018-03-11T07:52:27.000
Service Request Number
18-00105582
Overall Service Request Due Date
2018-03-12T12:34:09.000
Method Received Description
Proactive
Animal - Safety Obstruction - DAS
Service Request Type: Animal - Safety Obstruction - DAS • Created Date: 2017-11-05T19:14:38.000 • City Council District: 13
Service Request Type
Animal - Safety Obstruction - DAS
Created Date
2017-11-05T19:14:38.000
City Council District
13
Closed Date
2017-11-11T07:56:05.000
Address
SHADY BROOK LN & PARK LN, DALLAS,
Y Coordinate
7004350.5666989
Lat Long Location
SHADY BROOK LN & PARK LN, DALLAS,
Outcome
Resolved - Animal Picked Up
Ert Estimated Response Time
0
Department
Dallas Animal Services
X Coordinate
2501881.21625162
Priority
Emergency
Status
Closed
Unique Key
1301869112
Update Date
2017-11-11T07:56:05.000
Service Request Number
17-00543486
Overall Service Request Due Date
2017-11-06T19:14:38.000
Method Received Description
Phone
Animal - Vaccination Investigation - DAS
Service Request Type: Animal - Vaccination Investigation - DAS • Created Date: 2017-11-10T11:08:30.000 • City Council District: 5
Service Request Type
Animal - Vaccination Investigation - DAS
Created Date
2017-11-10T11:08:30.000
City Council District
5
Closed Date
2017-11-11T07:56:16.000
Address
10804 SUNNYDALE DR, DALLAS, TX 75217
Y Coordinate
6956726.48151882
Lat Long Location
10804 SUNNYDALE DR, DALLAS, TX 75217
Outcome
Unresolved - Reinspection Required
Ert Estimated Response Time
20
Department
Dallas Animal Services
X Coordinate
2539978.44187834
Priority
Standard
Status
Closed
Unique Key
1302537936
Update Date
2017-11-11T07:56:16.000
Service Request Number
17-00551373
Overall Service Request Due Date
2017-12-27T11:08:30.000
Method Received Description
Proactive
Taxi - Transportation Complaint - AVI
Service Request Type: Taxi - Transportation Complaint - AVI • Created Date: 2018-03-24T10:47:10.000 • City Council District: 2
Service Request Type
Taxi - Transportation Complaint - AVI
Created Date
2018-03-24T10:47:10.000
City Council District
2
Closed Date
2018-03-24T10:47:43.000
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Y Coordinate
6993943.00263998
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Outcome
Resolved - Information Provided
Ert Estimated Response Time
5
Department
Aviation
X Coordinate
2475408.36600984
Priority
Standard
Status
Closed
Unique Key
1317901617
Update Date
2018-03-24T10:47:43.000
Service Request Number
18-00132790
Overall Service Request Due Date
2018-04-13T10:47:10.000
Method Received Description
Proactive
Animal - Owner Surrender - DAS
Service Request Type: Animal - Owner Surrender - DAS • Created Date: 2017-11-09T12:54:40.000 • City Council District: 6
Service Request Type
Animal - Owner Surrender - DAS
Created Date
2017-11-09T12:54:40.000
City Council District
6
Closed Date
2017-11-11T07:56:54.000
Address
2694 MYRTLE SPRINGS AVE, DALLAS, 75220
Y Coordinate
7002707.98908091
Lat Long Location
2694 MYRTLE SPRINGS AVE, DALLAS, 75220
Outcome
Complete
Ert Estimated Response Time
1
Department
Dallas Animal Services
X Coordinate
2464971.42332466
Priority
Emergency
Status
Closed
Unique Key
1302391528
Update Date
2017-11-11T07:56:55.000
Service Request Number
17-00549832
Overall Service Request Due Date
2017-11-12T12:54:40.000
Method Received Description
Phone
Animal - Confined in Vehicle - DAS
Service Request Type: Animal - Confined in Vehicle - DAS • Created Date: 2017-11-10T09:01:47.000 • City Council District: 11
Service Request Type
Animal - Confined in Vehicle - DAS
Created Date
2017-11-10T09:01:47.000
City Council District
11
Closed Date
2017-11-11T07:56:12.000
Address
15534 EL ESTADO DR, DALLAS, TX 75248
Y Coordinate
7036755.25243721
Lat Long Location
15534 EL ESTADO DR, DALLAS, TX 75248
Outcome
Closed - Unable to Confirm/Locate Problem
Ert Estimated Response Time
0
Department
Dallas Animal Services
X Coordinate
2499078.87433507
Priority
Emergency
Status
Closed
Unique Key
1302508184
Update Date
2017-11-11T07:56:12.000
Service Request Number
17-00551001
Overall Service Request Due Date
2017-11-11T09:01:47.000
Method Received Description
Phone
Obstruction Alley/Sidewalk/Street - CCS
Service Request Type: Obstruction Alley/Sidewalk/Street - CCS • Created Date: 2017-10-13T13:16:02.000 • City Council District: 14
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Created Date
2017-10-13T13:16:02.000
City Council District
14
Closed Date
2017-10-26T10:53:52.000
Address
5002 ALCOTT ST, DALLAS, TX 75206
Y Coordinate
6984142.02199598
Lat Long Location
5002 ALCOTT ST, DALLAS, TX 75206
Outcome
Resolved - Through Citizen Action
Ert Estimated Response Time
8
Department
Code Compliance District Group
X Coordinate
2495150.33142008
Priority
Standard
Status
Closed
Unique Key
1299034174
Update Date
2017-10-26T10:53:52.000
Service Request Number
17-00509787
Overall Service Request Due Date
2017-12-19T13:16:02.000
Method Received Description
Proactive
Ambulance - Transportation Complaint - AVI
Service Request Type: Ambulance - Transportation Complaint - AVI • Created Date: 2017-10-26T08:23:21.000 • City Council District: 2
Service Request Type
Ambulance - Transportation Complaint - AVI
Created Date
2017-10-26T08:23:21.000
City Council District
2
Closed Date
2017-10-26T08:23:53.000
Address
100 S GOOD LATIMER EXPY, DALLAS, TX 75226
Y Coordinate
6972212.34909462
Lat Long Location
100 S GOOD LATIMER EXPY, DALLAS, TX 75226
Outcome
Resolved - Information Provided
Ert Estimated Response Time
10
Department
Aviation
X Coordinate
2495080.4302718
Priority
Standard
Status
Closed
Unique Key
1300654548
Update Date
2017-10-26T08:23:53.000
Service Request Number
17-00528324
Overall Service Request Due Date
2017-11-15T08:23:21.000
Method Received Description
Proactive
Plumbing Violation Apts - CCS
Service Request Type: Plumbing Violation Apts - CCS • Created Date: 2017-11-08T13:29:53.000 • City Council District: 1
Service Request Type
Plumbing Violation Apts - CCS
Created Date
2017-11-08T13:29:53.000
City Council District
1
Closed Date
2017-11-11T16:52:45.000
Address
929 N MARSALIS AVE, DALLAS, TX 75203
Y Coordinate
6963572.48962526
Lat Long Location
929 N MARSALIS AVE, DALLAS, TX 75203
Outcome
Closed - Unable to Confirm/Locate Problem
Ert Estimated Response Time
7
Department
Code Compliance District Group
X Coordinate
2486217.93650918
Priority
Standard
Status
Closed
Unique Key
1302262882
Update Date
2017-11-11T16:52:45.000
Service Request Number
17-00548256
Overall Service Request Due Date
2018-02-07T13:29:53.000
Method Received Description
Phone
Plumbing Violation Apts - CCS
Service Request Type: Plumbing Violation Apts - CCS • Created Date: 2017-11-10T15:10:47.000 • City Council District: 1
Service Request Type
Plumbing Violation Apts - CCS
Created Date
2017-11-10T15:10:47.000
City Council District
1
Closed Date
2017-11-11T11:14:38.000
Address
800 N MARSALIS AVE, DALLAS, TX 75203
Y Coordinate
6962608.96118167
Lat Long Location
800 N MARSALIS AVE, DALLAS, TX 75203
Ert Estimated Response Time
7
Department
Code Compliance District Group
X Coordinate
2486275.29479406
Priority
Standard
Status
Closed
Unique Key
1302582573
Update Date
2017-11-11T11:14:38.000
Service Request Number
17-00551900
Overall Service Request Due Date
2018-02-09T15:10:47.000
Method Received Description
Phone
Animal - Vaccination Investigation - DAS
Service Request Type: Animal - Vaccination Investigation - DAS • Created Date: 2017-09-13T15:57:52.000 • City Council District: 5
Service Request Type
Animal - Vaccination Investigation - DAS
Created Date
2017-09-13T15:57:52.000
City Council District
5
Closed Date
2017-09-18T07:54:03.000
Address
908 CEDARVALE CT, DALLAS, TX 75217
Y Coordinate
6952812.5563653
Lat Long Location
908 CEDARVALE CT, DALLAS, TX 75217
Outcome
Resolved - Information Provided
Ert Estimated Response Time
20
Department
Dallas Animal Services
X Coordinate
2538079.67865107
Priority
Standard
Status
Closed
Unique Key
1294772388
Update Date
2017-09-29T12:00:05.000
Service Request Number
17-00461607
Overall Service Request Due Date
2017-10-25T15:57:52.000
Method Received Description
Proactive
Recycling - Roll Cart - SAN
Service Request Type: Recycling - Roll Cart - SAN • Created Date: 2017-10-24T16:10:59.000 • City Council District: 7
Service Request Type
Recycling - Roll Cart - SAN
Created Date
2017-10-24T16:10:59.000
City Council District
7
Closed Date
2017-10-26T15:53:07.000
Address
2702 STEPHENSON ST, DALLAS, TX 75215
Y Coordinate
6961057.89975851
Lat Long Location
2702 STEPHENSON ST, DALLAS, TX 75215
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
3
Department
Department of Sanitation Services
X Coordinate
2505654.41735942
Priority
Standard
Status
Closed
Unique Key
1300446135
Update Date
2017-10-26T15:53:07.000
Service Request Number
17-00526004
Overall Service Request Due Date
2017-11-02T16:10:59.000
Method Received Description
Phone
Animal - Aggressive Activity - DAS
Service Request Type: Animal - Aggressive Activity - DAS • Created Date: 2018-02-17T13:51:15.000 • City Council District: 5
Service Request Type
Animal - Aggressive Activity - DAS
Created Date
2018-02-17T13:51:15.000
City Council District
5
Closed Date
2018-02-17T14:41:26.000
Address
8424 SCYENE RD, DALLAS, TX 75227
Y Coordinate
6965506.48850155
Lat Long Location
8424 SCYENE RD, DALLAS, TX 75227
Outcome
Resolved - Information Provided
Ert Estimated Response Time
0
Department
Dallas Animal Services
X Coordinate
2529271.31609519
Priority
Emergency
Status
Closed
Unique Key
1313234478
Update Date
2018-02-17T14:41:26.000
Service Request Number
18-00070241
Overall Service Request Due Date
2018-02-18T13:51:15.000
Method Received Description
Phone
Street Repair - Routine - PBW
Service Request Type: Street Repair - Routine - PBW • Created Date: 2017-12-27T17:27:08.000 • City Council District: 13
Service Request Type
Street Repair - Routine - PBW
Created Date
2017-12-27T17:27:08.000
City Council District
13
Closed Date
2018-03-24T16:30:03.000
Address
12100 INWOOD RD, DALLAS, TX 75244
Y Coordinate
7019233.16847771
Lat Long Location
12100 INWOOD RD, DALLAS, TX 75244
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
10
Department
Public Works Department
X Coordinate
2484535.71032198
Priority
Standard
Status
Closed
Unique Key
1307370889
Update Date
2018-03-24T16:30:03.000
Service Request Number
17-00610578
Overall Service Request Due Date
2018-03-30T17:27:08.000
Method Received Description
Phone
Litter - CCS
Service Request Type: Litter - CCS • Created Date: 2018-01-24T17:53:40.000 • City Council District: 7
Service Request Type
Litter - CCS
Created Date
2018-01-24T17:53:40.000
City Council District
7
Closed Date
2018-02-17T17:54:43.000
Address
1715 S HASKELL AVE, DALLAS, TX 75223
Y Coordinate
6972385.858644
Lat Long Location
1715 S HASKELL AVE, DALLAS, TX 75223
Outcome
Resolved - Through Citizen Action
Ert Estimated Response Time
5
Department
Code Compliance District Group
X Coordinate
2505894.73053542
Priority
Standard
Status
Closed
Unique Key
1310401648
Update Date
2018-02-17T17:54:43.000
Service Request Number
18-00034044
Overall Service Request Due Date
2018-02-22T17:53:40.000
Method Received Description
Proactive
Animal - Vaccination Investigation - DAS
Service Request Type: Animal - Vaccination Investigation - DAS • Created Date: 2017-12-31T08:29:45.000 • City Council District: 5
Service Request Type
Animal - Vaccination Investigation - DAS
Created Date
2017-12-31T08:29:45.000
City Council District
5
Closed Date
2018-02-17T18:42:23.000
Address
702 BETHPAGE AVE, DALLAS, TX 75217
Y Coordinate
6951232.32221844
Lat Long Location
702 BETHPAGE AVE, DALLAS, TX 75217
Outcome
Resolved - Information Provided
Ert Estimated Response Time
20
Department
Dallas Animal Services
X Coordinate
2518678.49444311
Priority
Standard
Status
Closed
Unique Key
1307725959
Update Date
2018-02-17T18:42:22.000
Service Request Number
17-00615120
Overall Service Request Due Date
2018-02-14T08:29:45.000
Method Received Description
Proactive
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