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311 Service Requests for Fiscal Year (FY) 2013

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2015 to September 30, 2016.

Services 311 Dataset jz3b-puy6 23 fields
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Showing 50 real records
Animal - Vaccination Investigation - DAS
Service Request Type: Animal - Vaccination Investigation - DAS • Created Date: 2017-12-31T08:39:06.000 • City Council District: 5
Service Request Type
Animal - Vaccination Investigation - DAS
Created Date
2017-12-31T08:39:06.000
City Council District
5
Closed Date
2018-02-17T18:27:19.000
Address
718 JONELLE AVE, DALLAS, TX 75217
Y Coordinate
6951388.54446221
Lat Long Location
718 JONELLE AVE, DALLAS, TX 75217
Outcome
Resolved - Information Provided
Ert Estimated Response Time
20
Department
Dallas Animal Services
X Coordinate
2519259.69176121
Priority
Standard
Status
Closed
Unique Key
1307726905
Update Date
2018-02-17T18:27:18.000
Service Request Number
17-00615137
Overall Service Request Due Date
2018-02-14T08:39:06.000
Method Received Description
Proactive
Narcotics/Vice Complaints - DPD
Service Request Type: Narcotics/Vice Complaints - DPD • Created Date: 2018-03-27T14:17:59.000 • City Council District: 4
Service Request Type
Narcotics/Vice Complaints - DPD
Created Date
2018-03-27T14:17:59.000
City Council District
4
Closed Date
2018-04-23T06:12:58.000
Address
3324 ALABAMA AVE, DALLAS, TX 75216
Y Coordinate
6943182.56728761
Lat Long Location
3324 ALABAMA AVE, DALLAS, TX 75216
Outcome
Resolved - Information Provided
Ert Estimated Response Time
5
Department
Police Department
X Coordinate
2485426.57599589
Priority
Standard
Status
Closed
Unique Key
1318308654
Update Date
2018-04-23T06:12:58.000
Service Request Number
18-00138349
Overall Service Request Due Date
2018-04-26T14:17:59.000
Method Received Description
Phone
Animal - Loose Dog (Owned) - DAS
Service Request Type: Animal - Loose Dog (Owned) - DAS • Created Date: 2018-02-16T08:34:07.000 • City Council District: 4
Service Request Type
Animal - Loose Dog (Owned) - DAS
Created Date
2018-02-16T08:34:07.000
City Council District
4
Closed Date
2018-02-17T07:55:30.000
Address
1463 CAPE COD DR, DALLAS, TX 75216
Y Coordinate
6946439.07778499
Lat Long Location
1463 CAPE COD DR, DALLAS, TX 75216
Outcome
Resolved - Animal Picked Up
Ert Estimated Response Time
1
Department
Dallas Animal Services
X Coordinate
2490699.6156877
Priority
Emergency
Status
Closed
Unique Key
1313074171
Update Date
2018-02-17T07:55:31.000
Service Request Number
18-00068122
Overall Service Request Due Date
2018-02-19T08:34:07.000
Method Received Description
Phone
Ambulance - Transportation Complaint - AVI
Service Request Type: Ambulance - Transportation Complaint - AVI • Created Date: 2017-10-26T07:00:56.000 • City Council District: 2
Service Request Type
Ambulance - Transportation Complaint - AVI
Created Date
2017-10-26T07:00:56.000
City Council District
2
Closed Date
2017-10-26T07:01:47.000
Address
100 S GOOD LATIMER EXPY, DALLAS, TX 75226
Y Coordinate
6972212.34909462
Lat Long Location
100 S GOOD LATIMER EXPY, DALLAS, TX 75226
Outcome
Resolved - Information Provided
Ert Estimated Response Time
10
Department
Aviation
X Coordinate
2495080.4302718
Priority
Standard
Status
Closed
Unique Key
1300644888
Update Date
2017-10-26T07:01:46.000
Service Request Number
17-00528214
Overall Service Request Due Date
2017-11-15T07:00:56.000
Method Received Description
Proactive
Substandard Structure - CCS
Service Request Type: Substandard Structure - CCS • Created Date: 2017-04-19T08:06:33.000 • City Council District: 12
Service Request Type
Substandard Structure - CCS
Created Date
2017-04-19T08:06:33.000
City Council District
12
Closed Date
2017-10-26T11:38:45.000
Address
16919 PARK HILL DR, DALLAS, TX 75248
Y Coordinate
7044258.82028855
Lat Long Location
16919 PARK HILL DR, DALLAS, TX 75248
Outcome
Unresolved - Legal Action Required
Ert Estimated Response Time
10
Department
Code Compliance District Group
X Coordinate
2493410.67744808
Priority
Standard
Status
Closed
Unique Key
1265815821
Update Date
2017-10-26T11:38:45.000
Service Request Number
17-00179980
Overall Service Request Due Date
2017-10-09T08:06:33.000
Method Received Description
Proactive
Parking - Report a Violation - TRN
Service Request Type: Parking - Report a Violation - TRN • Created Date: 2018-02-17T18:59:09.000 • City Council District: 14
Service Request Type
Parking - Report a Violation - TRN
Created Date
2018-02-17T18:59:09.000
City Council District
14
Closed Date
2018-02-17T21:00:22.000
Address
2909 SAN JACINTO ST, DALLAS, TX 75204
Y Coordinate
6975270.97453777
Lat Long Location
2909 SAN JACINTO ST, DALLAS, TX 75204
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
0
Department
Transportation Department
X Coordinate
2493451.96303619
Priority
Standard
Status
Closed
Unique Key
1313252047
Update Date
2018-02-17T21:00:22.000
Service Request Number
18-00070455
Overall Service Request Due Date
2018-02-20T18:59:09.000
Method Received Description
Phone
Graffiti Abatement Request - CCS
Service Request Type: Graffiti Abatement Request - CCS • Created Date: 2017-10-25T16:30:54.000 • City Council District: 3
Service Request Type
Graffiti Abatement Request - CCS
Created Date
2017-10-25T16:30:54.000
City Council District
3
Closed Date
2017-10-26T11:41:30.000
Address
1400 DUNCANVILLE RD, DALLAS, TX 75211
Y Coordinate
6952532.47149064
Lat Long Location
1400 DUNCANVILLE RD, DALLAS, TX 75211
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
0
Department
Code Compliance District Group
X Coordinate
2457453.55656574
Priority
Standard
Status
Closed
Unique Key
1300608440
Update Date
2017-10-26T11:41:30.000
Service Request Number
17-00527900
Overall Service Request Due Date
2017-12-08T16:30:54.000
Method Received Description
Proactive
Brush/Bulk Items - Missed - SAN
Service Request Type: Brush/Bulk Items - Missed - SAN • Created Date: 2017-11-11T10:51:28.000 • City Council District: 3
Service Request Type
Brush/Bulk Items - Missed - SAN
Created Date
2017-11-11T10:51:28.000
City Council District
3
Closed Date
2017-11-13T08:41:38.000
Address
539 EMBREY DR, DALLAS, TX 75232
Y Coordinate
6932096.13778341
Lat Long Location
539 EMBREY DR, DALLAS, TX 75232
Outcome
Resolved - Information Provided
Ert Estimated Response Time
2
Department
Department of Sanitation Services
X Coordinate
2482296.71876463
Priority
Standard
Status
Closed
Unique Key
1302662527
Update Date
2017-11-13T08:41:38.000
Service Request Number
17-00552536
Overall Service Request Due Date
2017-11-29T10:51:28.000
Method Received Description
Phone
Animal - Sick/Injured - DAS
Service Request Type: Animal - Sick/Injured - DAS • Created Date: 2017-10-25T18:12:27.000 • City Council District: 10
Service Request Type
Animal - Sick/Injured - DAS
Created Date
2017-10-25T18:12:27.000
City Council District
10
Closed Date
2017-10-26T07:50:57.000
Address
10209 LAKEMERE DR, DALLAS, TX 75238
Y Coordinate
7005980.28175701
Lat Long Location
10209 LAKEMERE DR, DALLAS, TX 75238
Outcome
Resolved - Information Provided
Ert Estimated Response Time
1
Department
Dallas Animal Services
X Coordinate
2518498.89262466
Priority
Emergency
Status
Closed
Unique Key
1300621466
Update Date
2017-10-26T07:50:57.000
Service Request Number
17-00528068
Overall Service Request Due Date
2017-10-28T18:12:27.000
Method Received Description
Phone
Median/ROW Maint - Street Operations - PBW
Service Request Type: Median/ROW Maint - Street Operations - PBW • Created Date: 2017-10-24T21:43:20.000 • City Council District: 4
Service Request Type
Median/ROW Maint - Street Operations - PBW
Created Date
2017-10-24T21:43:20.000
City Council District
4
Closed Date
2017-10-26T09:04:38.000
Address
S POLK RAMP & HIGHLAND OAKS DR, DALLAS, TX
Y Coordinate
6938032.83788966
Lat Long Location
S POLK RAMP & HIGHLAND OAKS DR, DALLAS, TX
Ert Estimated Response Time
7
Department
Public Works Department
X Coordinate
2479174.57233544
Priority
Standard
Status
Closed
Unique Key
1300481001
Update Date
2017-10-26T09:04:38.000
Service Request Number
17-00526337
Overall Service Request Due Date
2017-11-13T21:43:20.000
Method Received Description
Proactive
Signs - Public Right of Way - CCS
Service Request Type: Signs - Public Right of Way - CCS • Created Date: 2017-11-11T11:19:33.000 • City Council District: 2
Service Request Type
Signs - Public Right of Way - CCS
Created Date
2017-11-11T11:19:33.000
City Council District
2
Closed Date
2017-11-11T12:08:31.000
Address
901 S CARROLL AVE, DALLAS, TX 75223
Y Coordinate
6973492.87171328
Lat Long Location
901 S CARROLL AVE, DALLAS, TX 75223
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
2
Department
Code Compliance District Group
X Coordinate
2502647.45790055
Priority
Standard
Status
Closed
Unique Key
1302664389
Update Date
2017-11-11T12:08:31.000
Service Request Number
17-00552562
Overall Service Request Due Date
2017-11-20T11:19:33.000
Method Received Description
Proactive
Ambulance - Transportation Complaint - AVI
Service Request Type: Ambulance - Transportation Complaint - AVI • Created Date: 2017-10-25T14:16:26.000 • City Council District: 2
Service Request Type
Ambulance - Transportation Complaint - AVI
Created Date
2017-10-25T14:16:26.000
City Council District
2
Closed Date
2017-10-25T14:16:59.000
Address
100 S GOOD LATIMER EXPY, DALLAS, TX 75226
Y Coordinate
6972212.34654509
Lat Long Location
100 S GOOD LATIMER EXPY, DALLAS, TX 75226
Outcome
Resolved - Information Provided
Ert Estimated Response Time
10
Department
Aviation
X Coordinate
2495080.43037992
Priority
Standard
Status
Closed
Unique Key
1300578889
Update Date
2017-10-25T14:16:59.000
Service Request Number
17-00527523
Overall Service Request Due Date
2017-11-14T14:16:26.000
Method Received Description
Proactive
Signs - Public Right of Way - CCS
Service Request Type: Signs - Public Right of Way - CCS • Created Date: 2017-11-11T09:52:13.000 • City Council District: 14
Service Request Type
Signs - Public Right of Way - CCS
Created Date
2017-11-11T09:52:13.000
City Council District
14
Closed Date
2017-11-11T09:53:15.000
Address
3200 SAN JACINTO ST, DALLAS, TX 75204
Y Coordinate
6975927.71370865
Lat Long Location
3200 SAN JACINTO ST, DALLAS, TX 75204
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
2
Department
Code Compliance District Group
X Coordinate
2494151.4723949
Priority
Standard
Status
Closed
Unique Key
1302658406
Update Date
2017-11-11T09:53:15.000
Service Request Number
17-00552477
Overall Service Request Due Date
2017-11-20T09:52:13.000
Method Received Description
Proactive
Substandard Structure Apts - CCS
Service Request Type: Substandard Structure Apts - CCS • Created Date: 2017-10-09T15:39:03.000 • City Council District: 1
Service Request Type
Substandard Structure Apts - CCS
Created Date
2017-10-09T15:39:03.000
City Council District
1
Closed Date
2017-10-26T13:37:40.000
Address
929 N MARSALIS AVE, DALLAS, TX 75203
Y Coordinate
6963572.48962526
Lat Long Location
929 N MARSALIS AVE, DALLAS, TX 75203
Outcome
Resolved - Through Citizen Action
Ert Estimated Response Time
10
Department
Code Compliance District Group
X Coordinate
2486217.93650918
Priority
Standard
Status
Closed
Unique Key
1298431610
Update Date
2017-10-26T13:37:40.000
Service Request Number
17-00502709
Overall Service Request Due Date
2018-04-03T15:39:03.000
Method Received Description
Phone
Animal - Attack in Progress - DAS
Service Request Type: Animal - Attack in Progress - DAS • Created Date: 2017-10-31T12:49:19.000 • City Council District: 1
Service Request Type
Animal - Attack in Progress - DAS
Created Date
2017-10-31T12:49:19.000
City Council District
1
Closed Date
2017-11-11T08:30:02.000
Address
3601 MT ROYAL ST, DALLAS, TX 75211
Y Coordinate
6957888.36780957
Lat Long Location
3601 MT ROYAL ST, DALLAS, TX 75211
Outcome
Closed - Unfounded
Ert Estimated Response Time
0
Department
Dallas Animal Services
X Coordinate
2467039.17565601
Priority
Emergency
Status
Closed
Unique Key
1301274332
Update Date
2017-11-11T08:30:03.000
Service Request Number
17-00535858
Overall Service Request Due Date
2017-11-01T12:49:19.000
Method Received Description
Phone
Animal - Attack in Progress - DAS
Service Request Type: Animal - Attack in Progress - DAS • Created Date: 2018-02-16T09:36:37.000 • City Council District: 3
Service Request Type
Animal - Attack in Progress - DAS
Created Date
2018-02-16T09:36:37.000
City Council District
3
Closed Date
2018-02-17T07:55:59.000
Address
6342 SILVERY MOON DR, DALLAS, TX 75241
Y Coordinate
6931066.58003234
Lat Long Location
6342 SILVERY MOON DR, DALLAS, TX 75241
Outcome
Resolved - Animal Picked Up
Ert Estimated Response Time
0
Department
Dallas Animal Services
X Coordinate
2490329.25590519
Priority
Emergency
Status
Closed
Unique Key
1313086193
Update Date
2018-02-17T07:55:59.000
Service Request Number
18-00068292
Overall Service Request Due Date
2018-02-17T09:36:37.000
Method Received Description
Police/Fire Dispatch
Taxi - Transportation Complaint - AVI
Service Request Type: Taxi - Transportation Complaint - AVI • Created Date: 2017-11-11T14:28:56.000 • City Council District: 2
Service Request Type
Taxi - Transportation Complaint - AVI
Created Date
2017-11-11T14:28:56.000
City Council District
2
Closed Date
2017-11-11T14:29:54.000
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Outcome
Resolved - Information Provided
Ert Estimated Response Time
5
Department
Aviation
X Coordinate
2475408.364118
Priority
Standard
Status
Closed
Unique Key
1302675901
Update Date
2017-11-11T14:29:54.000
Service Request Number
17-00552729
Overall Service Request Due Date
2017-12-05T14:28:56.000
Method Received Description
Proactive
Garbage Roll Cart - Residential - SAN
Service Request Type: Garbage Roll Cart - Residential - SAN • Created Date: 2017-10-24T08:39:20.000 • City Council District: 13
Service Request Type
Garbage Roll Cart - Residential - SAN
Created Date
2017-10-24T08:39:20.000
City Council District
13
Closed Date
2017-10-26T09:16:55.000
Address
10307 BEST DR, DALLAS, TX 75229
Y Coordinate
7009378.69591144
Lat Long Location
10307 BEST DR, DALLAS, TX 75229
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
3
Department
Department of Sanitation Services
X Coordinate
2476336.60977012
Priority
Standard
Status
Closed
Unique Key
1300342012
Update Date
2017-10-26T09:16:55.000
Service Request Number
17-00524562
Overall Service Request Due Date
2017-11-02T08:39:20.000
Method Received Description
Phone
Garbage Roll Cart - Residential - SAN
Service Request Type: Garbage Roll Cart - Residential - SAN • Created Date: 2017-10-23T17:16:26.000 • City Council District: 3
Service Request Type
Garbage Roll Cart - Residential - SAN
Created Date
2017-10-23T17:16:26.000
City Council District
3
Closed Date
2017-10-26T12:02:40.000
Address
3065 KIESTRIDGE DR, DALLAS, TX 75233
Y Coordinate
6944486.72527109
Lat Long Location
3065 KIESTRIDGE DR, DALLAS, TX 75233
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
3
Department
Department of Sanitation Services
X Coordinate
2465468.10238496
Priority
Standard
Status
Closed
Unique Key
1300291668
Update Date
2017-10-26T12:02:40.000
Service Request Number
17-00524102
Overall Service Request Due Date
2017-11-01T17:16:26.000
Method Received Description
Phone
Litter - CCS
Service Request Type: Litter - CCS • Created Date: 2017-10-14T07:40:53.000 • City Council District: 11
Service Request Type
Litter - CCS
Created Date
2017-10-14T07:40:53.000
City Council District
11
Closed Date
2017-10-25T14:46:59.000
Address
14331 HAYMEADOW DR, DALLAS, 75254
Y Coordinate
7030558.44041731
Lat Long Location
14331 HAYMEADOW DR, DALLAS, 75254
Ert Estimated Response Time
5
Department
Code Compliance District Group
X Coordinate
2498854.59755033
Priority
Standard
Status
Duplicate (closed)
Unique Key
1299112480
Update Date
2017-10-25T14:46:58.000
Service Request Number
17-00510716
Overall Service Request Due Date
2017-11-13T07:40:53.000
Method Received Description
Mobile Apps
Mosquitoes - CCS
Service Request Type: Mosquitoes - CCS • Created Date: 2017-10-03T09:12:46.000 • City Council District: 2
Service Request Type
Mosquitoes - CCS
Created Date
2017-10-03T09:12:46.000
City Council District
2
Closed Date
2017-11-11T17:16:40.000
Address
3321 CRESTVIEW DR, DALLAS, TX 75235
Y Coordinate
6986565.64015407
Lat Long Location
3321 CRESTVIEW DR, DALLAS, TX 75235
Outcome
Closed - Unable to Confirm/Locate Problem
Ert Estimated Response Time
1
Department
Code Compliance District Group
X Coordinate
2483444.44040937
Priority
Standard
Status
Closed
Unique Key
1297568078
Update Date
2017-11-11T17:16:40.000
Service Request Number
17-00492629
Overall Service Request Due Date
2017-10-31T09:12:46.000
Method Received Description
Phone
Substandard Structure Apts - CCS
Service Request Type: Substandard Structure Apts - CCS • Created Date: 2017-10-24T10:07:50.000 • City Council District: 7
Service Request Type
Substandard Structure Apts - CCS
Created Date
2017-10-24T10:07:50.000
City Council District
7
Closed Date
2017-10-24T11:59:09.000
Address
2777 N BUCKNER BLVD, DALLAS, TX 75228
Y Coordinate
6983687.95729066
Lat Long Location
2777 N BUCKNER BLVD, DALLAS, TX 75228
Outcome
Resolved - Referral to Agency/Contractor
Ert Estimated Response Time
10
Department
Code Compliance District Group
X Coordinate
2525447.25873749
Priority
Standard
Status
Closed
Unique Key
1300365498
Update Date
2017-10-26T09:33:31.000
Service Request Number
17-00524879
Overall Service Request Due Date
2018-04-18T10:07:50.000
Method Received Description
Phone
Animal - Attack in Progress - DAS
Service Request Type: Animal - Attack in Progress - DAS • Created Date: 2017-11-10T12:35:21.000 • City Council District: 2
Service Request Type
Animal - Attack in Progress - DAS
Created Date
2017-11-10T12:35:21.000
City Council District
2
Closed Date
2017-11-11T07:55:43.000
Address
2118 N CARROLL AVE, DALLAS, TX 75204
Y Coordinate
6980269.17180817
Lat Long Location
2118 N CARROLL AVE, DALLAS, TX 75204
Outcome
Resolved - Information Provided
Ert Estimated Response Time
0
Department
Dallas Animal Services
X Coordinate
2495887.70818358
Priority
Emergency
Status
Closed
Unique Key
1302554559
Update Date
2017-11-11T07:55:43.000
Service Request Number
17-00551575
Overall Service Request Due Date
2017-11-11T12:35:21.000
Method Received Description
Phone
Taxi - Transportation Complaint - AVI
Service Request Type: Taxi - Transportation Complaint - AVI • Created Date: 2018-02-17T12:32:41.000 • City Council District: 2
Service Request Type
Taxi - Transportation Complaint - AVI
Created Date
2018-02-17T12:32:41.000
City Council District
2
Closed Date
2018-02-17T12:33:15.000
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Outcome
Resolved - Information Provided
Ert Estimated Response Time
5
Department
Aviation
X Coordinate
2475408.364118
Priority
Standard
Status
Closed
Unique Key
1313228779
Update Date
2018-02-17T12:33:15.000
Service Request Number
18-00070167
Overall Service Request Due Date
2018-03-12T12:32:41.000
Method Received Description
Proactive
Obstruction Alley/Sidewalk/Street - CCS
Service Request Type: Obstruction Alley/Sidewalk/Street - CCS • Created Date: 2017-10-13T11:45:29.000 • City Council District: 4
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Created Date
2017-10-13T11:45:29.000
City Council District
4
Closed Date
2017-10-26T13:57:41.000
Address
836 TIMBER DELL LN, DALLAS, TX 75232
Y Coordinate
6933515.98547798
Lat Long Location
836 TIMBER DELL LN, DALLAS, TX 75232
Outcome
Closed - Unable to Confirm/Locate Problem
Ert Estimated Response Time
8
Department
Code Compliance District Group
X Coordinate
2480305.41104933
Priority
Standard
Status
Closed
Unique Key
1299018785
Update Date
2017-10-26T13:57:40.000
Service Request Number
17-00509541
Overall Service Request Due Date
2017-12-19T11:45:29.000
Method Received Description
Phone
Water/Wastewater Line Locate - SCS
Service Request Type: Water/Wastewater Line Locate - SCS • Created Date: 2017-10-26T13:15:46.000 • City Council District: 4
Service Request Type
Water/Wastewater Line Locate - SCS
Created Date
2017-10-26T13:15:46.000
City Council District
4
Closed Date
2017-10-26T14:09:10.000
Address
2701 BRITTON AVE, DALLAS, TX 75216
Y Coordinate
6947205.18283944
Lat Long Location
2701 BRITTON AVE, DALLAS, TX 75216
Outcome
Closed - Close SR
Ert Estimated Response Time
1
Department
Management Services
X Coordinate
2489091.03228803
Priority
Standard
Status
Closed
Unique Key
1300722053
Update Date
2017-10-26T14:09:10.000
Service Request Number
17-00529179
Overall Service Request Due Date
2017-10-30T13:15:46.000
Method Received Description
Web
Animal - Stray Dog - DAS
Service Request Type: Animal - Stray Dog - DAS • Created Date: 2018-02-23T09:51:00.000 • City Council District: 8
Service Request Type
Animal - Stray Dog - DAS
Created Date
2018-02-23T09:51:00.000
City Council District
8
Closed Date
2018-02-24T07:48:53.000
Address
1507 DUET DR, DALLAS, 75241
Y Coordinate
6929588.88968828
Lat Long Location
1507 DUET DR, DALLAS, 75241
Outcome
Closed - Unable to Confirm/Locate Problem
Ert Estimated Response Time
0
Department
Dallas Animal Services
X Coordinate
2492205.96384145
Priority
Standard
Status
Closed
Unique Key
1313942147
Update Date
2018-02-24T07:48:53.000
Service Request Number
18-00079265
Overall Service Request Due Date
2018-02-28T09:51:00.000
Method Received Description
Phone
Animal - Vaccination Investigation - DAS
Service Request Type: Animal - Vaccination Investigation - DAS • Created Date: 2017-11-11T10:40:15.000 • City Council District: 5
Service Request Type
Animal - Vaccination Investigation - DAS
Created Date
2017-11-11T10:40:15.000
City Council District
5
Closed Date
2017-11-11T11:26:12.000
Address
1524 PEBBLEWOOD DR, DALLAS, TX 75217
Y Coordinate
6956251.12799672
Lat Long Location
1524 PEBBLEWOOD DR, DALLAS, TX 75217
Outcome
Unresolved - Reinspection Required
Ert Estimated Response Time
20
Department
Dallas Animal Services
X Coordinate
2540152.132878
Priority
Standard
Status
Closed
Unique Key
1302662045
Update Date
2017-11-11T11:26:11.000
Service Request Number
17-00552531
Overall Service Request Due Date
2017-12-28T10:40:15.000
Method Received Description
Proactive
Taxi - Transportation Complaint - AVI
Service Request Type: Taxi - Transportation Complaint - AVI • Created Date: 2018-02-17T14:21:35.000 • City Council District: 2
Service Request Type
Taxi - Transportation Complaint - AVI
Created Date
2018-02-17T14:21:35.000
City Council District
2
Closed Date
2018-02-17T14:22:07.000
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Outcome
Resolved - Information Provided
Ert Estimated Response Time
5
Department
Aviation
X Coordinate
2475408.364118
Priority
Standard
Status
Closed
Unique Key
1313236958
Update Date
2018-02-17T14:22:07.000
Service Request Number
18-00070273
Overall Service Request Due Date
2018-03-12T14:21:35.000
Method Received Description
Proactive
Obstruction Alley/Sidewalk/Street - CCS
Service Request Type: Obstruction Alley/Sidewalk/Street - CCS • Created Date: 2017-10-11T19:31:44.000 • City Council District: 9
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Created Date
2017-10-11T19:31:44.000
City Council District
9
Closed Date
2017-10-26T12:49:33.000
Address
6330 CHESLEY LN, DALLAS, TX
Y Coordinate
6995583.88950897
Lat Long Location
6330 CHESLEY LN, DALLAS, TX
Outcome
Closed - Unable to Confirm/Locate Problem
Ert Estimated Response Time
8
Department
Code Compliance District Group
X Coordinate
2504484.51197411
Priority
Standard
Status
Closed
Unique Key
1298781027
Update Date
2017-10-26T12:49:33.000
Service Request Number
17-00506703
Overall Service Request Due Date
2017-12-15T19:31:44.000
Method Received Description
Web
Junk Motor Vehicle - CCS
Service Request Type: Junk Motor Vehicle - CCS • Created Date: 2017-09-08T15:57:59.000 • City Council District: 9
Service Request Type
Junk Motor Vehicle - CCS
Created Date
2017-09-08T15:57:59.000
City Council District
9
Closed Date
2017-10-26T10:09:15.000
Address
9818 SAN LEA DR, DALLAS, TX 75228
Y Coordinate
6987018.43717818
Lat Long Location
9818 SAN LEA DR, DALLAS, TX 75228
Outcome
Resolved - Through Citizen Action
Ert Estimated Response Time
7
Department
Code Compliance District Group
X Coordinate
2533187.18837586
Priority
Standard
Status
Closed
Unique Key
1294093370
Update Date
2017-10-26T10:09:15.000
Service Request Number
17-00453361
Overall Service Request Due Date
2018-01-19T15:57:59.000
Method Received Description
Proactive
Animal - Neglect - DAS
Service Request Type: Animal - Neglect - DAS • Created Date: 2017-11-10T15:09:09.000 • City Council District: 10
Service Request Type
Animal - Neglect - DAS
Created Date
2017-11-10T15:09:09.000
City Council District
10
Closed Date
2017-11-11T07:54:50.000
Address
10148 CHESTERTON DR, DALLAS, TX 75238
Y Coordinate
7008210.66435994
Lat Long Location
10148 CHESTERTON DR, DALLAS, TX 75238
Outcome
Resolved - Information Provided
Ert Estimated Response Time
1
Department
Dallas Animal Services
X Coordinate
2517822.28713056
Priority
Emergency
Status
Closed
Unique Key
1302582021
Update Date
2017-11-11T07:54:50.000
Service Request Number
17-00551889
Overall Service Request Due Date
2017-11-11T15:09:09.000
Method Received Description
Phone
Illegal Dumping - (Marshal's Office) - CDS
Service Request Type: Illegal Dumping - (Marshal's Office) - CDS • Created Date: 2017-10-25T13:38:34.000 • City Council District: 8
Service Request Type
Illegal Dumping - (Marshal's Office) - CDS
Created Date
2017-10-25T13:38:34.000
City Council District
8
Closed Date
2017-10-26T06:53:32.000
Address
6500 ELAM RD, DALLAS, TX 75217
Y Coordinate
6949459.72554548
Lat Long Location
6500 ELAM RD, DALLAS, TX 75217
Outcome
No Violation Found.
Ert Estimated Response Time
2
Department
Court and Detention Services
X Coordinate
2519271.58905975
Priority
Emergency
Status
Closed
Unique Key
1300571694
Update Date
2017-10-26T06:53:32.000
Service Request Number
17-00527423
Overall Service Request Due Date
2017-11-08T13:38:34.000
Method Received Description
Phone
Pot hole Repair Routine - PBW
Service Request Type: Pot hole Repair Routine - PBW • Created Date: 2018-03-22T12:49:09.000 • City Council District: 13
Service Request Type
Pot hole Repair Routine - PBW
Created Date
2018-03-22T12:49:09.000
City Council District
13
Closed Date
2018-03-24T16:31:06.000
Address
4836 HARVEST HILL RD, DALLAS, TX 75244
Y Coordinate
7022579.99801596
Lat Long Location
4836 HARVEST HILL RD, DALLAS, TX 75244
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
3
Department
Public Works Department
X Coordinate
2481985.86317469
Priority
Standard
Status
Closed
Unique Key
1317639053
Update Date
2018-03-24T16:31:06.000
Service Request Number
18-00129160
Overall Service Request Due Date
2018-03-29T12:49:09.000
Method Received Description
Phone
Speed Limit Change Request - TRN
Service Request Type: Speed Limit Change Request - TRN • Created Date: 2017-09-11T20:26:04.000 • City Council District: 3
Service Request Type
Speed Limit Change Request - TRN
Created Date
2017-09-11T20:26:04.000
City Council District
3
Closed Date
2017-10-26T15:52:41.000
Address
6336 KNOLL RIDGE DR, DALLAS, 75249
Y Coordinate
6920468.05594592
Lat Long Location
6336 KNOLL RIDGE DR, DALLAS, 75249
Outcome
Resolved - Information Provided
Ert Estimated Response Time
10
Department
Street Services
X Coordinate
2440014.2562508
Priority
Standard
Status
Closed
Unique Key
1294438961
Update Date
2017-10-26T15:52:41.000
Service Request Number
17-00457484
Overall Service Request Due Date
2017-11-13T20:26:04.000
Method Received Description
Mobile Apps
Parking - Report a Violation - TRN
Service Request Type: Parking - Report a Violation - TRN • Created Date: 2018-02-17T13:17:45.000 • City Council District: 1
Service Request Type
Parking - Report a Violation - TRN
Created Date
2018-02-17T13:17:45.000
City Council District
1
Closed Date
2018-02-17T14:28:35.000
Address
413 N BISHOP AVE, DALLAS, TX 75208
Y Coordinate
6959351.5124378
Lat Long Location
413 N BISHOP AVE, DALLAS, TX 75208
Outcome
Closed - Unable to Confirm/Locate Problem
Ert Estimated Response Time
0
Department
Transportation Department
X Coordinate
2482391.09818239
Priority
Standard
Status
Closed
Unique Key
1313232070
Update Date
2018-02-17T14:28:35.000
Service Request Number
18-00070207
Overall Service Request Due Date
2018-02-20T13:17:45.000
Method Received Description
Phone
Flooding - Emergency - PBW
Service Request Type: Flooding - Emergency - PBW • Created Date: 2018-02-24T13:59:50.000 • City Council District: 13
Service Request Type
Flooding - Emergency - PBW
Created Date
2018-02-24T13:59:50.000
City Council District
13
Closed Date
2018-02-24T15:05:43.000
Address
5602 GREENBRIER DR, DALLAS, TX 75209
Y Coordinate
6999174.05068433
Lat Long Location
5602 GREENBRIER DR, DALLAS, TX 75209
Ert Estimated Response Time
0
Department
Street Services
X Coordinate
2485188.75671188
Priority
Emergency
Status
Closed
Unique Key
1314098966
Update Date
2018-02-24T15:05:43.000
Service Request Number
18-00081164
Overall Service Request Due Date
2018-03-01T13:59:50.000
Method Received Description
Phone
Parking - Unapproved Surface - CCS
Service Request Type: Parking - Unapproved Surface - CCS • Created Date: 2017-10-18T13:07:45.000 • City Council District: 5
Service Request Type
Parking - Unapproved Surface - CCS
Created Date
2017-10-18T13:07:45.000
City Council District
5
Closed Date
2017-10-26T11:14:53.000
Address
8410 WATERWOOD LN, DALLAS, 75217
Y Coordinate
6958857.03957011
Lat Long Location
8410 WATERWOOD LN, DALLAS, 75217
Outcome
Closed - Unable to Confirm/Locate Problem
Ert Estimated Response Time
3
Department
Code Compliance District Group
X Coordinate
2529357.97272723
Priority
Standard
Status
Closed
Unique Key
1299629971
Update Date
2017-10-26T11:14:53.000
Service Request Number
17-00516560
Overall Service Request Due Date
2017-10-27T13:07:45.000
Method Received Description
Mobile Apps
Illegal Land Use (Residential/Business) - CCS
Service Request Type: Illegal Land Use (Residential/Business) - CCS • Created Date: 2017-10-16T12:54:20.000 • City Council District: 7
Service Request Type
Illegal Land Use (Residential/Business) - CCS
Created Date
2017-10-16T12:54:20.000
City Council District
7
Closed Date
2017-10-26T16:18:46.000
Address
7916 CARBONDALE ST, DALLAS, TX 75216
Y Coordinate
6947169.66919784
Lat Long Location
7916 CARBONDALE ST, DALLAS, TX 75216
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
10
Department
Code Compliance District Group
X Coordinate
2506908.15676366
Priority
Urgent
Status
Closed
Unique Key
1299313304
Update Date
2017-10-26T16:18:46.000
Service Request Number
17-00512693
Overall Service Request Due Date
2017-11-29T12:54:20.000
Method Received Description
Phone
Illegal Fence - CCS
Service Request Type: Illegal Fence - CCS • Created Date: 2017-11-07T12:01:11.000 • City Council District: 3
Service Request Type
Illegal Fence - CCS
Created Date
2017-11-07T12:01:11.000
City Council District
3
Closed Date
2017-11-11T09:05:44.000
Address
2400 SOUTHWOOD DR, DALLAS, 75233
Y Coordinate
6941519.60810351
Lat Long Location
2400 SOUTHWOOD DR, DALLAS, 75233
Outcome
Resolved - Information Provided
Ert Estimated Response Time
10
Department
Code Compliance District Group
X Coordinate
2473822.403064
Priority
Standard
Status
Closed
Unique Key
1302107494
Update Date
2017-11-11T09:05:44.000
Service Request Number
17-00546477
Overall Service Request Due Date
2018-05-02T12:01:11.000
Method Received Description
Phone
Signs - Public Right of Way - CCS
Service Request Type: Signs - Public Right of Way - CCS • Created Date: 2017-11-11T11:18:49.000 • City Council District: 2
Service Request Type
Signs - Public Right of Way - CCS
Created Date
2017-11-11T11:18:49.000
City Council District
2
Closed Date
2017-11-11T12:17:03.000
Address
903 S CARROLL AVE, DALLAS, TX 75223
Y Coordinate
6973478.28815825
Lat Long Location
903 S CARROLL AVE, DALLAS, TX 75223
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
2
Department
Code Compliance District Group
X Coordinate
2502662.119526
Priority
Standard
Status
Closed
Unique Key
1302664267
Update Date
2017-11-11T12:17:03.000
Service Request Number
17-00552560
Overall Service Request Due Date
2017-11-20T11:18:49.000
Method Received Description
Proactive
Animal - Attack in Progress - DAS
Service Request Type: Animal - Attack in Progress - DAS • Created Date: 2017-11-10T10:17:17.000 • City Council District: 7
Service Request Type
Animal - Attack in Progress - DAS
Created Date
2017-11-10T10:17:17.000
City Council District
7
Closed Date
2017-11-11T07:55:54.000
Address
9636 VALLEY MILLS LN, DALLAS, TX 75227
Y Coordinate
6966487.14728781
Lat Long Location
9636 VALLEY MILLS LN, DALLAS, TX 75227
Outcome
Resolved - Information Provided
Ert Estimated Response Time
0
Department
Dallas Animal Services
X Coordinate
2535217.60063744
Priority
Emergency
Status
Closed
Unique Key
1302524197
Update Date
2017-11-11T07:55:54.000
Service Request Number
17-00551219
Overall Service Request Due Date
2017-11-11T10:17:17.000
Method Received Description
Phone
Life Hazard Apts - CCS
Service Request Type: Life Hazard Apts - CCS • Created Date: 2018-02-15T11:59:26.000 • City Council District: 4
Service Request Type
Life Hazard Apts - CCS
Created Date
2018-02-15T11:59:26.000
City Council District
4
Closed Date
2018-02-17T08:38:46.000
Address
2454 S ZANG BLVD, DALLAS, TX 75224
Y Coordinate
6948314.21098017
Lat Long Location
2454 S ZANG BLVD, DALLAS, TX 75224
Outcome
Closed - Unable to Confirm/Locate Problem
Ert Estimated Response Time
7
Department
Code Compliance District Group
X Coordinate
2482026.53209963
Priority
Standard
Status
Closed
Unique Key
1312975549
Update Date
2018-02-17T08:38:45.000
Service Request Number
18-00066812
Overall Service Request Due Date
2018-02-27T11:59:26.000
Method Received Description
Phone
Animal - Aggressive Activity - DAS
Service Request Type: Animal - Aggressive Activity - DAS • Created Date: 2018-02-16T10:34:17.000 • City Council District: 5
Service Request Type
Animal - Aggressive Activity - DAS
Created Date
2018-02-16T10:34:17.000
City Council District
5
Closed Date
2018-02-17T07:56:03.000
Address
10801 HAPPY HOLLOW LN, DALLAS, TX 75217
Y Coordinate
6953872.19302541
Lat Long Location
10801 HAPPY HOLLOW LN, DALLAS, TX 75217
Outcome
Resolved - Information Provided
Ert Estimated Response Time
0
Department
Dallas Animal Services
X Coordinate
2539986.73785096
Priority
Emergency
Status
Closed
Unique Key
1313100075
Update Date
2018-02-17T07:56:03.000
Service Request Number
18-00068494
Overall Service Request Due Date
2018-02-17T10:34:17.000
Method Received Description
Phone
Street Repair - Routine - PBW
Service Request Type: Street Repair - Routine - PBW • Created Date: 2017-06-18T14:16:14.000 • City Council District: 6
Service Request Type
Street Repair - Routine - PBW
Created Date
2017-06-18T14:16:14.000
City Council District
6
Closed Date
2017-06-19T10:46:10.000
Address
4160 BEECHWOOD LN, DALLAS, TX 75220
Y Coordinate
7005684.79902513
Lat Long Location
4160 BEECHWOOD LN, DALLAS, TX 75220
Outcome
Resolved - Information Provided
Ert Estimated Response Time
10
Department
Street Services
X Coordinate
2478072.14643545
Priority
Standard
Status
Closed
Unique Key
1277837773
Update Date
2017-09-29T11:46:45.000
Service Request Number
17-00290978
Overall Service Request Due Date
2017-10-25T14:16:14.000
Method Received Description
Web
Garbage Roll Cart - Residential - SAN
Service Request Type: Garbage Roll Cart - Residential - SAN • Created Date: 2017-10-25T11:45:29.000 • City Council District: 4
Service Request Type
Garbage Roll Cart - Residential - SAN
Created Date
2017-10-25T11:45:29.000
City Council District
4
Closed Date
2017-10-26T16:34:57.000
Address
1551 E LOUISIANA AVE, DALLAS, TX 75203
Y Coordinate
6950465.15762794
Lat Long Location
1551 E LOUISIANA AVE, DALLAS, TX 75203
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
3
Department
Department of Sanitation Services
X Coordinate
2490825.56951393
Priority
Standard
Status
Closed
Unique Key
1300553233
Update Date
2017-10-26T16:34:57.000
Service Request Number
17-00527152
Overall Service Request Due Date
2017-11-03T11:45:29.000
Method Received Description
Phone
Animal - Confined Stray - DAS
Service Request Type: Animal - Confined Stray - DAS • Created Date: 2018-02-17T12:18:49.000 • City Council District: 7
Service Request Type
Animal - Confined Stray - DAS
Created Date
2018-02-17T12:18:49.000
City Council District
7
Closed Date
2018-02-18T00:18:41.000
Address
2224 PINE ST, DALLAS, TX 75215
Y Coordinate
6961549.83548231
Lat Long Location
2224 PINE ST, DALLAS, TX 75215
Outcome
Resolved - Animal Picked Up
Ert Estimated Response Time
0
Department
Dallas Animal Services
X Coordinate
2502214.48908856
Priority
Emergency
Status
Closed
Unique Key
1313227134
Update Date
2018-02-18T00:18:41.000
Service Request Number
18-00070144
Overall Service Request Due Date
2018-02-19T12:18:49.000
Method Received Description
Phone
Animal - Loose Dog (Owned) - DAS
Service Request Type: Animal - Loose Dog (Owned) - DAS • Created Date: 2018-02-17T12:20:38.000 • City Council District: 5
Service Request Type
Animal - Loose Dog (Owned) - DAS
Created Date
2018-02-17T12:20:38.000
City Council District
5
Closed Date
2018-02-17T17:01:54.000
Address
10511 CYMBAL DR, DALLAS, TX 75217
Y Coordinate
6956227.03591968
Lat Long Location
10511 CYMBAL DR, DALLAS, TX 75217
Outcome
Unresolved - Reinspection Required
Ert Estimated Response Time
1
Department
Dallas Animal Services
X Coordinate
2539212.29539667
Priority
Emergency
Status
Closed
Unique Key
1313227288
Update Date
2018-02-17T17:01:54.000
Service Request Number
18-00070146
Overall Service Request Due Date
2018-02-20T12:20:38.000
Method Received Description
Phone
Litter - CCS
Service Request Type: Litter - CCS • Created Date: 2017-08-31T13:28:46.000 • City Council District: 3
Service Request Type
Litter - CCS
Created Date
2017-08-31T13:28:46.000
City Council District
3
Closed Date
2017-10-26T08:37:00.000
Address
1612 HEATHER GLEN DR, DALLAS, TX 75232
Y Coordinate
6932552.48293832
Lat Long Location
1612 HEATHER GLEN DR, DALLAS, TX 75232
Outcome
Follow on Activity was created
Ert Estimated Response Time
5
Department
Code Compliance District Group
X Coordinate
2477129.27191949
Priority
Standard
Status
Closed
Unique Key
1292904011
Update Date
2017-10-26T08:37:00.000
Service Request Number
17-00439076
Overall Service Request Due Date
2017-09-29T13:28:46.000
Method Received Description
Phone
Bulky Trash Violations - CCS
Service Request Type: Bulky Trash Violations - CCS • Created Date: 2017-10-09T13:01:27.000 • City Council District: 9
Service Request Type
Bulky Trash Violations - CCS
Created Date
2017-10-09T13:01:27.000
City Council District
9
Closed Date
2017-10-26T11:51:08.000
Address
9720 VINEWOOD DR, DALLAS, TX 75228
Y Coordinate
6986823.2963857995
Lat Long Location
9720 VINEWOOD DR, DALLAS, TX 75228
Outcome
Resolved - Referral to Agency/Contractor
Ert Estimated Response Time
3
Department
Code Compliance District Group
X Coordinate
2524980.52003825
Priority
Standard
Status
Closed
Unique Key
1298400472
Update Date
2017-10-26T11:51:08.000
Service Request Number
17-00502253
Overall Service Request Due Date
2017-10-18T13:01:27.000
Method Received Description
Web
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