311 Service Requests for Fiscal Year (FY) 2013

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2015 to September 30, 2016.

Services 311 Dataset jz3b-puy6 23 fields
DOWNLOAD CSV
Dataset fields
Showing 50 real records
Recycle - Missed - SAN
Service Request Type: Recycle - Missed - SAN • Created Date: 2018-03-22T14:19:14.000 • City Council District: 10
Service Request Type
Recycle - Missed - SAN
Created Date
2018-03-22T14:19:14.000
City Council District
10
Closed Date
2018-03-24T13:20:48.000
Address
9526 VIEWSIDE DR, DALLAS, TX 75231
Y Coordinate
7011711.59923043
Lat Long Location
9526 VIEWSIDE DR, DALLAS, TX 75231
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
1
Department
Department of Sanitation Services
X Coordinate
2509164.98077166
Priority
Standard
Status
Closed
Unique Key
1317658560
Update Date
2018-03-24T13:20:48.000
Service Request Number
18-00129469
Overall Service Request Due Date
2018-03-27T14:19:14.000
Method Received Description
Phone
Smoke Detector Request - DFD
Service Request Type: Smoke Detector Request - DFD • Created Date: 2017-12-16T00:00:00.000 • City Council District: 5
Service Request Type
Smoke Detector Request - DFD
Created Date
2017-12-16T00:00:00.000
City Council District
5
Closed Date
2017-12-19T14:28:34.000
Address
6811 WOFFORD DR, DALLAS, 75227
Y Coordinate
6967452.78146087
Lat Long Location
6811 WOFFORD DR, DALLAS, 75227
Ert Estimated Response Time
2
Department
Fire-Rescue Department
X Coordinate
2520777.31145579
Priority
Standard
Status
Closed
Unique Key
1306437184
Update Date
2017-12-19T14:28:34.000
Service Request Number
17-00598832
Overall Service Request Due Date
2018-01-03T00:00:00.000
Method Received Description
Mass Entry
Fire Inspection - DFD
Service Request Type: Fire Inspection - DFD • Created Date: 2017-12-04T09:13:30.000 • City Council District: 11
Service Request Type
Fire Inspection - DFD
Created Date
2017-12-04T09:13:30.000
City Council District
11
Closed Date
2017-12-19T07:17:39.000
Address
5400 PRESTON OAKS RD, DALLAS, TX 75254
Y Coordinate
7030158.08362078
Lat Long Location
5400 PRESTON OAKS RD, DALLAS, TX 75254
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
10
Department
Fire-Rescue Department
X Coordinate
2485001.06363241
Priority
Standard
Status
Closed
Unique Key
1305013497
Update Date
2017-12-19T07:17:39.000
Service Request Number
17-00580458
Overall Service Request Due Date
2018-01-25T09:13:30.000
Method Received Description
Phone
Animal - Vaccination Investigation - DAS
Service Request Type: Animal - Vaccination Investigation - DAS • Created Date: 2017-11-12T14:37:49.000 • City Council District: 5
Service Request Type
Animal - Vaccination Investigation - DAS
Created Date
2017-11-12T14:37:49.000
City Council District
5
Closed Date
2017-11-12T15:06:13.000
Address
6948 BARRETT DR, DALLAS, TX 75217
Y Coordinate
6952674.14900398
Lat Long Location
6948 BARRETT DR, DALLAS, TX 75217
Outcome
Resolved - Information Provided
Ert Estimated Response Time
20
Department
Dallas Animal Services
X Coordinate
2521343.69609448
Priority
Standard
Status
Closed
Unique Key
1302718047
Update Date
2017-11-12T15:06:13.000
Service Request Number
17-00553181
Overall Service Request Due Date
2017-12-28T14:37:49.000
Method Received Description
Proactive
Parking - Report of Violation - TRN
Service Request Type: Parking - Report of Violation - TRN • Created Date: 2017-10-25T16:10:29.000 • City Council District: 3
Service Request Type
Parking - Report of Violation - TRN
Created Date
2017-10-25T16:10:29.000
City Council District
3
Closed Date
2017-10-26T19:50:58.000
Address
4724 ELM LEAF DR, DALLAS, TX 75236
Y Coordinate
6933393.04665486
Lat Long Location
4724 ELM LEAF DR, DALLAS, TX 75236
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
0
Department
Transportation Department
X Coordinate
2460298.12438363
Priority
Standard
Status
Closed
Unique Key
1300601720
Update Date
2017-10-26T19:50:58.000
Service Request Number
17-00527829
Overall Service Request Due Date
2017-10-27T16:10:29.000
Method Received Description
Phone
Street Repair - Routine - PBW
Service Request Type: Street Repair - Routine - PBW • Created Date: 2017-06-20T18:56:01.000 • City Council District: 5
Service Request Type
Street Repair - Routine - PBW
Created Date
2017-06-20T18:56:01.000
City Council District
5
Closed Date
2017-06-26T08:06:35.000
Address
9141 BRUTON RD, DALLAS, 75217
Y Coordinate
6960281.75842233
Lat Long Location
9141 BRUTON RD, DALLAS, 75217
Outcome
Resolved - Information Provided
Ert Estimated Response Time
10
Department
Street Services
X Coordinate
2532129.34429227
Priority
Standard
Status
Closed
Unique Key
1278345578
Update Date
2017-09-29T11:46:45.000
Service Request Number
17-00296174
Overall Service Request Due Date
2017-10-26T18:56:01.000
Method Received Description
Mobile Apps
Complaint/Compliment - CTY
Service Request Type: Complaint/Compliment - CTY • Created Date: 2017-12-14T13:29:07.000 • City Council District: 1
Service Request Type
Complaint/Compliment - CTY
Created Date
2017-12-14T13:29:07.000
City Council District
1
Closed Date
2017-12-19T05:10:37.000
Address
S RIVERFRONT BLVD & E R L THORNTON RAMP, DALLAS, TX
Y Coordinate
6966320.50460066
Lat Long Location
S RIVERFRONT BLVD & E R L THORNTON RAMP, DALLAS, TX
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
5
Department
Feedback Group
X Coordinate
2489084.17006505
Priority
Standard
Status
Closed
Unique Key
1306191490
Update Date
2017-12-19T05:10:37.000
Service Request Number
17-00595628
Overall Service Request Due Date
2017-12-29T13:29:07.000
Method Received Description
Phone
Brush Busters - SAN
Service Request Type: Brush Busters - SAN • Created Date: 2017-12-14T18:15:38.000 • City Council District: 7
Service Request Type
Brush Busters - SAN
Created Date
2017-12-14T18:15:38.000
City Council District
7
Closed Date
2017-12-19T08:51:00.000
Address
1714 HERALD ST, DALLAS, TX 75215
Y Coordinate
6959576.01705127
Lat Long Location
1714 HERALD ST, DALLAS, TX 75215
Outcome
Resolved - Information Provided
Ert Estimated Response Time
0
Department
Department of Sanitation Services
X Coordinate
2502983.38995585
Priority
Standard
Status
Closed
Unique Key
1306226588
Update Date
2017-12-19T08:51:00.000
Service Request Number
17-00596103
Overall Service Request Due Date
2017-12-21T18:15:38.000
Method Received Description
Phone
Street Spillage/Debris in Right of Way-Hazardous - PBW
Service Request Type: Street Spillage/Debris in Right of Way-Hazardous - PBW • Created Date: 2017-10-27T01:19:50.000 • City Council District: 9
Service Request Type
Street Spillage/Debris in Right of Way-Hazardous - PBW
Created Date
2017-10-27T01:19:50.000
City Council District
9
Closed Date
2017-10-27T01:19:50.000
Address
9200 GARLAND RD, DALLAS, TX 75218
Y Coordinate
6989549.59537606
Lat Long Location
9200 GARLAND RD, DALLAS, TX 75218
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
0
Department
Street Services
X Coordinate
2519289.17241798
Priority
Emergency
Status
Closed
Unique Key
1300798919
Update Date
2017-10-27T01:19:53.000
Service Request Number
17-00530088
Overall Service Request Due Date
2017-10-28T01:19:50.000
Method Received Description
Mass Entry
Animal - Stray Dog - DAS
Service Request Type: Animal - Stray Dog - DAS • Created Date: 2018-03-10T15:26:41.000 • City Council District: 6
Service Request Type
Animal - Stray Dog - DAS
Created Date
2018-03-10T15:26:41.000
City Council District
6
Closed Date
2018-03-11T06:31:23.000
Address
11367 DENNIS RD, DALLAS, TX 75229
Y Coordinate
7015287.19229693
Lat Long Location
11367 DENNIS RD, DALLAS, TX 75229
Outcome
Closed - Unfounded
Ert Estimated Response Time
0
Department
Dallas Animal Services
X Coordinate
2465218.49659841
Priority
Standard
Status
Closed
Unique Key
1316045986
Update Date
2018-03-11T06:31:23.000
Service Request Number
18-00107292
Overall Service Request Due Date
2018-03-15T15:26:41.000
Method Received Description
Phone
Signs - Public Right of Way - CCS
Service Request Type: Signs - Public Right of Way - CCS • Created Date: 2018-03-24T14:13:04.000 • City Council District: 14
Service Request Type
Signs - Public Right of Way - CCS
Created Date
2018-03-24T14:13:04.000
City Council District
14
Closed Date
2018-03-24T14:14:21.000
Address
6400 SANTA FE AVE, DALLAS, TX 75223
Y Coordinate
6980244.44424383
Lat Long Location
6400 SANTA FE AVE, DALLAS, TX 75223
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
2
Department
Code Compliance District Group
X Coordinate
2506857.96447203
Priority
Standard
Status
Closed
Unique Key
1317916023
Update Date
2018-03-24T14:14:21.000
Service Request Number
18-00132971
Overall Service Request Due Date
2018-04-02T14:13:04.000
Method Received Description
Proactive
Animal - Stray Dog - DAS
Service Request Type: Animal - Stray Dog - DAS • Created Date: 2018-03-09T17:04:27.000 • City Council District: 6
Service Request Type
Animal - Stray Dog - DAS
Created Date
2018-03-09T17:04:27.000
City Council District
6
Closed Date
2018-03-11T07:26:40.000
Address
BERNAL DR & N WESTMORELAND RD, DALLAS, TX
Y Coordinate
6973073.98310509
Lat Long Location
BERNAL DR & N WESTMORELAND RD, DALLAS, TX
Outcome
Closed - Unfounded
Ert Estimated Response Time
0
Department
Dallas Animal Services
X Coordinate
2468197.07368235
Priority
Standard
Status
Closed
Unique Key
1315983703
Update Date
2018-03-11T07:26:40.000
Service Request Number
18-00106558
Overall Service Request Due Date
2018-03-14T17:04:27.000
Method Received Description
Phone
Chronic Noise Complaint - DPD
Service Request Type: Chronic Noise Complaint - DPD • Created Date: 2017-02-06T18:30:58.000 • City Council District: 6
Service Request Type
Chronic Noise Complaint - DPD
Created Date
2017-02-06T18:30:58.000
City Council District
6
Closed Date
2017-12-19T11:38:42.000
Address
3226 PEORIA AVE, DALLAS, TX 75212
Y Coordinate
6970932.69385326
Lat Long Location
3226 PEORIA AVE, DALLAS, TX 75212
Outcome
Resolved - Information Provided
Ert Estimated Response Time
3
Department
Police Department
X Coordinate
2461663.04473136
Priority
Standard
Status
Closed
Unique Key
1249761178
Update Date
2017-12-19T11:38:42.000
Service Request Number
17-00051624
Overall Service Request Due Date
2017-02-21T18:30:58.000
Method Received Description
Phone
Street Repair - Hazardous - PBW
Service Request Type: Street Repair - Hazardous - PBW • Created Date: 2017-10-26T14:19:58.000 • City Council District: 13
Service Request Type
Street Repair - Hazardous - PBW
Created Date
2017-10-26T14:19:58.000
City Council District
13
Closed Date
2017-10-26T21:39:04.000
Address
2950 SATSUMA DR, DALLAS, TX 75229
Y Coordinate
7014335.55732089
Lat Long Location
2950 SATSUMA DR, DALLAS, TX 75229
Outcome
Resolved - Referral to Agency/Contractor
Ert Estimated Response Time
0
Department
Street Services
X Coordinate
2465781.90122965
Priority
Emergency
Status
Closed
Unique Key
1300735345
Update Date
2017-10-26T21:39:04.000
Service Request Number
17-00529363
Overall Service Request Due Date
2017-10-27T14:19:58.000
Method Received Description
Phone
Water Conservation Violation - CCS
Service Request Type: Water Conservation Violation - CCS • Created Date: 2018-04-03T07:45:55.000 • City Council District: 12
Service Request Type
Water Conservation Violation - CCS
Created Date
2018-04-03T07:45:55.000
City Council District
12
Closed Date
2018-04-09T00:47:35.000
Address
4226 VOSS HILLS PL, DALLAS, TX 75287
Y Coordinate
7054448.2004151
Lat Long Location
4226 VOSS HILLS PL, DALLAS, TX 75287
Outcome
Resolved - Through Citizen Action
Ert Estimated Response Time
2
Department
Code Compliance District Group
X Coordinate
2477860.02931003
Priority
Standard
Status
Closed
Unique Key
1319205257
Update Date
2018-04-09T00:47:35.000
Service Request Number
18-00150007
Overall Service Request Due Date
2018-04-17T07:45:55.000
Method Received Description
Proactive
Garbage Roll Cart - Residential - SAN
Service Request Type: Garbage Roll Cart - Residential - SAN • Created Date: 2017-12-18T15:39:17.000 • City Council District: 1
Service Request Type
Garbage Roll Cart - Residential - SAN
Created Date
2017-12-18T15:39:17.000
City Council District
1
Closed Date
2017-12-19T15:39:59.000
Address
2710 SAN JOSE DR, DALLAS, TX 75211
Y Coordinate
6960750.2399079
Lat Long Location
2710 SAN JOSE DR, DALLAS, TX 75211
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
3
Department
Department of Sanitation Services
X Coordinate
2471393.41241125
Priority
Standard
Status
Closed
Unique Key
1306520858
Update Date
2017-12-19T15:39:59.000
Service Request Number
17-00599976
Overall Service Request Due Date
2017-12-28T15:39:17.000
Method Received Description
Phone
Garbage Roll Cart - Residential - SAN
Service Request Type: Garbage Roll Cart - Residential - SAN • Created Date: 2017-12-15T14:04:30.000 • City Council District: 12
Service Request Type
Garbage Roll Cart - Residential - SAN
Created Date
2017-12-15T14:04:30.000
City Council District
12
Closed Date
2017-12-19T10:38:17.000
Address
8023 SUNFLOWER LN, DALLAS, TX 75252
Y Coordinate
7048314.00801703
Lat Long Location
8023 SUNFLOWER LN, DALLAS, TX 75252
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
3
Department
Department of Sanitation Services
X Coordinate
2499971.3330737
Priority
Standard
Status
Closed
Unique Key
1306300681
Update Date
2017-12-19T10:38:16.000
Service Request Number
17-00597147
Overall Service Request Due Date
2017-12-27T14:04:30.000
Method Received Description
Phone
Smoke Detector Request - DFD
Service Request Type: Smoke Detector Request - DFD • Created Date: 2017-12-16T00:00:00.000 • City Council District: 7
Service Request Type
Smoke Detector Request - DFD
Created Date
2017-12-16T00:00:00.000
City Council District
7
Closed Date
2017-12-19T07:53:17.000
Address
6209 BELGRADE AVE, DALLAS, 75227
Y Coordinate
6968924.73462862
Lat Long Location
6209 BELGRADE AVE, DALLAS, 75227
Ert Estimated Response Time
2
Department
Fire-Rescue Department
X Coordinate
2517759.2594247
Priority
Standard
Status
Closed
Unique Key
1306556551
Update Date
2017-12-19T07:53:17.000
Service Request Number
17-00600369
Overall Service Request Due Date
2018-01-03T00:00:00.000
Method Received Description
Mass Entry
Street Repair - Hazardous - PBW
Service Request Type: Street Repair - Hazardous - PBW • Created Date: 2018-02-24T14:09:12.000 • City Council District: 7
Service Request Type
Street Repair - Hazardous - PBW
Created Date
2018-02-24T14:09:12.000
City Council District
7
Closed Date
2018-02-24T22:30:00.000
Address
2900 N PRAIRIE CREEK RD, DALLAS, TX 75227
Y Coordinate
6964870.53801797
Lat Long Location
2900 N PRAIRIE CREEK RD, DALLAS, TX 75227
Outcome
Resolved - Referral to Agency/Contractor
Ert Estimated Response Time
0
Department
Street Services
X Coordinate
2532429.75633237
Priority
Emergency
Status
Closed
Unique Key
1314099555
Update Date
2018-02-24T22:30:00.000
Service Request Number
18-00081172
Overall Service Request Due Date
2018-02-25T14:09:12.000
Method Received Description
Phone
Brush/Bulk Items - Missed - SAN
Service Request Type: Brush/Bulk Items - Missed - SAN • Created Date: 2017-12-15T10:05:37.000 • City Council District: 5
Service Request Type
Brush/Bulk Items - Missed - SAN
Created Date
2017-12-15T10:05:37.000
City Council District
5
Closed Date
2017-12-19T09:01:33.000
Address
935 S BUCKNER BLVD, DALLAS, TX 75217
Y Coordinate
6952486.39452799
Lat Long Location
935 S BUCKNER BLVD, DALLAS, TX 75217
Outcome
Resolved - Information Provided
Ert Estimated Response Time
2
Department
Department of Sanitation Services
X Coordinate
2527193.25476404
Priority
Standard
Status
Closed
Unique Key
1306264827
Update Date
2017-12-19T09:01:32.000
Service Request Number
17-00596625
Overall Service Request Due Date
2018-01-02T10:05:37.000
Method Received Description
Phone
Pot hole - Hazardous - PBW
Service Request Type: Pot hole - Hazardous - PBW • Created Date: 2018-03-24T17:14:22.000 • City Council District: 13
Service Request Type
Pot hole - Hazardous - PBW
Created Date
2018-03-24T17:14:22.000
City Council District
13
Closed Date
2018-03-24T20:49:10.000
Address
W NORTHWEST HWY & PRESTON RD, DALLAS, TX
Y Coordinate
7002060.03950557
Lat Long Location
W NORTHWEST HWY & PRESTON RD, DALLAS, TX
Outcome
Resolved - Referral to Agency/Contractor
Ert Estimated Response Time
0
Department
Street Services
X Coordinate
2489144.68511328
Priority
Emergency
Status
Closed
Unique Key
1317926917
Update Date
2018-03-24T20:49:10.000
Service Request Number
18-00133095
Overall Service Request Due Date
2018-03-25T17:14:22.000
Method Received Description
Phone
Dead Animal - Clinic Pick Up - SAN
Service Request Type: Dead Animal - Clinic Pick Up - SAN • Created Date: 2018-03-10T07:59:05.000 • City Council District: 6
Service Request Type
Dead Animal - Clinic Pick Up - SAN
Created Date
2018-03-10T07:59:05.000
City Council District
6
Closed Date
2018-03-10T07:59:05.000
Address
1818 N WESTMORELAND RD, DALLAS, TX 75212
Y Coordinate
6966447.94966021
Lat Long Location
1818 N WESTMORELAND RD, DALLAS, TX 75212
Ert Estimated Response Time
0
Department
Department of Sanitation Services
X Coordinate
2468344.73074087
Priority
Emergency
Status
Closed
Unique Key
1316012289
Update Date
2018-03-10T07:59:05.000
Service Request Number
18-00106832
Overall Service Request Due Date
2018-03-12T07:59:05.000
Method Received Description
Mass Entry
Street Repair - Routine - PBW
Service Request Type: Street Repair - Routine - PBW • Created Date: 2017-06-20T20:56:08.000 • City Council District: 14
Service Request Type
Street Repair - Routine - PBW
Created Date
2017-06-20T20:56:08.000
City Council District
14
Closed Date
2017-06-23T15:11:49.000
Address
4139 TRAVIS ST, DALLAS, 75204
Y Coordinate
6984169.65678726
Lat Long Location
4139 TRAVIS ST, DALLAS, 75204
Ert Estimated Response Time
10
Department
Street Services
X Coordinate
2492496.56121871
Priority
Standard
Status
Duplicate (closed)
Unique Key
1278459972
Update Date
2017-09-29T11:46:45.000
Service Request Number
17-00296311
Overall Service Request Due Date
2017-10-26T20:56:08.000
Method Received Description
Mobile Apps
Parking - Report a Violation - TRN
Service Request Type: Parking - Report a Violation - TRN • Created Date: 2018-03-11T10:58:15.000 • City Council District: 6
Service Request Type
Parking - Report a Violation - TRN
Created Date
2018-03-11T10:58:15.000
City Council District
6
Closed Date
2018-03-11T13:24:10.000
Address
5306 W DAVIS ST, DALLAS, TX 75211
Y Coordinate
6959308.57661182
Lat Long Location
5306 W DAVIS ST, DALLAS, TX 75211
Outcome
Closed - Unable to Confirm/Locate Problem
Ert Estimated Response Time
0
Department
Transportation Department
X Coordinate
2456423.29708543
Priority
Standard
Status
Closed
Unique Key
1316087624
Update Date
2018-03-11T13:24:10.000
Service Request Number
18-00107741
Overall Service Request Due Date
2018-03-13T10:58:15.000
Method Received Description
Phone
Parking - Report a Violation - TRN
Service Request Type: Parking - Report a Violation - TRN • Created Date: 2018-02-23T12:05:51.000 • City Council District: 5
Service Request Type
Parking - Report a Violation - TRN
Created Date
2018-02-23T12:05:51.000
City Council District
5
Closed Date
2018-02-24T14:19:31.000
Address
629 SUNBURST DR, DALLAS, TX 75217
Y Coordinate
6950600.57322233
Lat Long Location
629 SUNBURST DR, DALLAS, TX 75217
Ert Estimated Response Time
0
Department
Transportation Department
X Coordinate
2534070.30539616
Priority
Standard
Status
Duplicate (closed)
Unique Key
1313969504
Update Date
2018-02-24T14:19:31.000
Service Request Number
18-00079709
Overall Service Request Due Date
2018-02-25T12:05:51.000
Method Received Description
Phone
Animal - Neglect - DAS
Service Request Type: Animal - Neglect - DAS • Created Date: 2018-02-23T18:44:18.000 • City Council District: 7
Service Request Type
Animal - Neglect - DAS
Created Date
2018-02-23T18:44:18.000
City Council District
7
Closed Date
2018-02-24T09:34:40.000
Address
2644 MARBURG ST, DALLAS, TX 75215
Y Coordinate
6962201.35379402
Lat Long Location
2644 MARBURG ST, DALLAS, TX 75215
Outcome
Resolved - Information Provided
Ert Estimated Response Time
1
Department
Dallas Animal Services
X Coordinate
2504341.43038598
Priority
Emergency
Status
Closed
Unique Key
1314042150
Update Date
2018-02-24T09:34:40.000
Service Request Number
18-00080671
Overall Service Request Due Date
2018-02-24T18:44:18.000
Method Received Description
Phone
Garbage - Missed - SAN
Service Request Type: Garbage - Missed - SAN • Created Date: 2018-03-22T21:41:51.000 • City Council District: 14
Service Request Type
Garbage - Missed - SAN
Created Date
2018-03-22T21:41:51.000
City Council District
14
Closed Date
2018-03-24T14:04:21.000
Address
3906 BUENA VISTA ST, DALLAS, TX 75204
Y Coordinate
6982447.44995892
Lat Long Location
3906 BUENA VISTA ST, DALLAS, TX 75204
Outcome
Resolved - Information Provided
Ert Estimated Response Time
1
Department
Department of Sanitation Services
X Coordinate
2491470.39643063
Priority
Standard
Status
Closed
Unique Key
1317713258
Update Date
2018-03-24T14:04:21.000
Service Request Number
18-00130201
Overall Service Request Due Date
2018-03-27T21:41:51.000
Method Received Description
Phone
Pot hole - Hazardous - PBW
Service Request Type: Pot hole - Hazardous - PBW • Created Date: 2017-12-18T19:48:49.000 • City Council District: 14
Service Request Type
Pot hole - Hazardous - PBW
Created Date
2017-12-18T19:48:49.000
City Council District
14
Closed Date
2017-12-19T02:03:14.000
Address
ROUTH ST & THOMAS AVE, DALLAS,
Y Coordinate
6976217.27737868
Lat Long Location
ROUTH ST & THOMAS AVE, DALLAS,
Outcome
Closed - Unable to Confirm/Locate Problem
Ert Estimated Response Time
0
Department
Street Services
X Coordinate
2490965.10037403
Priority
Emergency
Status
Closed
Unique Key
1306542558
Update Date
2017-12-19T02:03:14.000
Service Request Number
17-00600232
Overall Service Request Due Date
2017-12-19T19:48:49.000
Method Received Description
Phone
Brush/Bulk Items - Missed - SAN
Service Request Type: Brush/Bulk Items - Missed - SAN • Created Date: 2017-12-18T08:49:22.000 • City Council District: 1
Service Request Type
Brush/Bulk Items - Missed - SAN
Created Date
2017-12-18T08:49:22.000
City Council District
1
Closed Date
2017-12-19T08:27:42.000
Address
2643 CATHERINE ST, DALLAS, TX 75211
Y Coordinate
6955488.27261738
Lat Long Location
2643 CATHERINE ST, DALLAS, TX 75211
Outcome
Resolved - Information Provided
Ert Estimated Response Time
2
Department
Department of Sanitation Services
X Coordinate
2472053.79916891
Priority
Standard
Status
Closed
Unique Key
1306451101
Update Date
2017-12-19T08:27:42.000
Service Request Number
17-00598997
Overall Service Request Due Date
2018-01-03T08:49:22.000
Method Received Description
Phone
Recycle - Missed - SAN
Service Request Type: Recycle - Missed - SAN • Created Date: 2018-03-23T12:47:21.000 • City Council District: 11
Service Request Type
Recycle - Missed - SAN
Created Date
2018-03-23T12:47:21.000
City Council District
11
Closed Date
2018-03-24T14:36:46.000
Address
6740 WILLOW LN, DALLAS, TX 75230
Y Coordinate
7019523.85572015
Lat Long Location
6740 WILLOW LN, DALLAS, TX 75230
Outcome
Resolved - Information Provided
Ert Estimated Response Time
1
Department
Department of Sanitation Services
X Coordinate
2493565.35810336
Priority
Standard
Status
Closed
Unique Key
1317798066
Update Date
2018-03-24T14:36:46.000
Service Request Number
18-00131394
Overall Service Request Due Date
2018-03-28T12:47:21.000
Method Received Description
Phone
Dead Animal Pick Up - SAN
Service Request Type: Dead Animal Pick Up - SAN • Created Date: 2018-05-06T10:21:51.000 • City Council District: 8
Service Request Type
Dead Animal Pick Up - SAN
Created Date
2018-05-06T10:21:51.000
City Council District
8
Closed Date
2018-05-06T14:13:11.000
Address
7300 INDIAN RIDGE TRL, DALLAS, TX 75232
Y Coordinate
6926915.75303058
Lat Long Location
7300 INDIAN RIDGE TRL, DALLAS, TX 75232
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
1
Department
Department of Sanitation Services
X Coordinate
2476337.15707447
Priority
Emergency
Status
Closed
Unique Key
1325509797
Update Date
2018-05-06T14:13:11.000
Service Request Number
18-00212195
Overall Service Request Due Date
2018-05-07T10:21:51.000
Method Received Description
Phone
Animal - Stray Dog - DAS
Service Request Type: Animal - Stray Dog - DAS • Created Date: 2018-02-22T13:58:31.000 • City Council District: 9
Service Request Type
Animal - Stray Dog - DAS
Created Date
2018-02-22T13:58:31.000
City Council District
9
Closed Date
2018-02-24T08:55:11.000
Address
3450 MODLIN ST, DALLAS, 75228
Y Coordinate
6987961.66090012
Lat Long Location
3450 MODLIN ST, DALLAS, 75228
Ert Estimated Response Time
0
Department
Dallas Animal Services
X Coordinate
2534157.20443179
Priority
Standard
Status
Closed
Unique Key
1313836349
Update Date
2018-02-24T08:55:11.000
Service Request Number
18-00077906
Overall Service Request Due Date
2018-02-27T13:58:31.000
Method Received Description
Mobile Apps
Garbage Roll Cart - Residential - SAN
Service Request Type: Garbage Roll Cart - Residential - SAN • Created Date: 2017-12-14T14:49:01.000 • City Council District: 7
Service Request Type
Garbage Roll Cart - Residential - SAN
Created Date
2017-12-14T14:49:01.000
City Council District
7
Closed Date
2017-12-19T10:27:52.000
Address
5828 LOGANCRAFT DR, DALLAS, TX 75227
Y Coordinate
6972074.12487844
Lat Long Location
5828 LOGANCRAFT DR, DALLAS, TX 75227
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
3
Department
Department of Sanitation Services
X Coordinate
2520839.63134187
Priority
Standard
Status
Closed
Unique Key
1306202632
Update Date
2017-12-19T10:27:52.000
Service Request Number
17-00595798
Overall Service Request Due Date
2017-12-26T14:49:01.000
Method Received Description
Phone
Pot hole - Hazardous - PBW
Service Request Type: Pot hole - Hazardous - PBW • Created Date: 2017-10-26T15:58:04.000 • City Council District: 8
Service Request Type
Pot hole - Hazardous - PBW
Created Date
2017-10-26T15:58:04.000
City Council District
8
Closed Date
2017-10-26T21:49:42.000
Address
W DANIELDALE RD & BECKLEYCREST AVE, DALLAS, TX
Y Coordinate
6917379.92708535
Lat Long Location
W DANIELDALE RD & BECKLEYCREST AVE, DALLAS, TX
Outcome
Resolved - Referral to Agency/Contractor
Ert Estimated Response Time
0
Department
Street Services
X Coordinate
2481357.65156334
Priority
Emergency
Status
Closed
Unique Key
1300759115
Update Date
2017-10-26T21:49:42.000
Service Request Number
17-00529688
Overall Service Request Due Date
2017-10-27T15:58:04.000
Method Received Description
Phone
Inlet/Storm Drain Stopped Up - Hazardous - TWM
Service Request Type: Inlet/Storm Drain Stopped Up - Hazardous - TWM • Created Date: 2018-02-24T13:31:33.000 • City Council District: 6
Service Request Type
Inlet/Storm Drain Stopped Up - Hazardous - TWM
Created Date
2018-02-24T13:31:33.000
City Council District
6
Closed Date
2018-02-24T19:25:03.000
Address
1218 ANDERSON AVE, DALLAS, TX 75211
Y Coordinate
6961821.89214595
Lat Long Location
1218 ANDERSON AVE, DALLAS, TX 75211
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
0
Department
Trinity Watershed Management
X Coordinate
2455304.43528254
Priority
Emergency
Status
Closed
Unique Key
1314097258
Update Date
2018-02-24T19:25:03.000
Service Request Number
18-00081145
Overall Service Request Due Date
2018-02-25T13:31:33.000
Method Received Description
Phone
No Building Permit - CCS
Service Request Type: No Building Permit - CCS • Created Date: 2018-02-04T09:28:30.000 • City Council District: 1
Service Request Type
No Building Permit - CCS
Created Date
2018-02-04T09:28:30.000
City Council District
1
Closed Date
2018-02-24T11:46:18.000
Address
2850 POINSETTIA DR, DALLAS, TX 75211
Y Coordinate
6950382.55487341
Lat Long Location
2850 POINSETTIA DR, DALLAS, TX 75211
Outcome
Resolved - Through Citizen Action
Ert Estimated Response Time
10
Department
Code Compliance District Group
X Coordinate
2470502.70229887
Priority
Standard
Status
Closed
Unique Key
1311598649
Update Date
2018-02-24T11:46:18.000
Service Request Number
18-00049645
Overall Service Request Due Date
2018-03-20T09:28:30.000
Method Received Description
Phone
Junk Motor Vehicle - CCS
Service Request Type: Junk Motor Vehicle - CCS • Created Date: 2017-11-03T10:57:06.000 • City Council District: 7
Service Request Type
Junk Motor Vehicle - CCS
Created Date
2017-11-03T10:57:06.000
City Council District
7
Closed Date
2017-12-19T11:16:58.000
Address
2526 LOWERY ST, DALLAS, TX 75215
Y Coordinate
6958642.97837129
Lat Long Location
2526 LOWERY ST, DALLAS, TX 75215
Ert Estimated Response Time
7
Department
Code Compliance District Group
X Coordinate
2505014.51673767
Priority
Standard
Status
Duplicate (closed)
Unique Key
1301692949
Update Date
2017-12-19T11:16:58.000
Service Request Number
17-00541216
Overall Service Request Due Date
2018-03-19T10:57:06.000
Method Received Description
Phone
Animal - Sick/Injured - DAS
Service Request Type: Animal - Sick/Injured - DAS • Created Date: 2017-12-18T10:54:33.000 • City Council District: 4
Service Request Type
Animal - Sick/Injured - DAS
Created Date
2017-12-18T10:54:33.000
City Council District
4
Closed Date
2017-12-19T07:52:59.000
Address
2611 S LANCASTER RD, DALLAS, TX 75216
Y Coordinate
6947825.35175581
Lat Long Location
2611 S LANCASTER RD, DALLAS, TX 75216
Outcome
Closed - Unable to Confirm/Locate Problem
Ert Estimated Response Time
1
Department
Dallas Animal Services
X Coordinate
2489886.3280251
Priority
Emergency
Status
Closed
Unique Key
1306478615
Update Date
2017-12-19T07:52:59.000
Service Request Number
17-00599392
Overall Service Request Due Date
2017-12-21T10:54:33.000
Method Received Description
Phone
Limousine - Transportation Complaint - AVI
Service Request Type: Limousine - Transportation Complaint - AVI • Created Date: 2018-02-24T08:27:28.000 • City Council District: 2
Service Request Type
Limousine - Transportation Complaint - AVI
Created Date
2018-02-24T08:27:28.000
City Council District
2
Closed Date
2018-02-24T08:32:02.000
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
5
Department
Aviation
X Coordinate
2475408.364118
Priority
Standard
Status
Closed
Unique Key
1314072830
Update Date
2018-02-24T08:32:02.000
Service Request Number
18-00080830
Overall Service Request Due Date
2018-03-16T08:27:28.000
Method Received Description
Proactive
Sidewalk Repair - Hazardous - PBW
Service Request Type: Sidewalk Repair - Hazardous - PBW • Created Date: 2017-10-26T16:05:23.000 • City Council District: 6
Service Request Type
Sidewalk Repair - Hazardous - PBW
Created Date
2017-10-26T16:05:23.000
City Council District
6
Closed Date
2017-10-26T21:51:55.000
Address
8101 N STEMMONS FWY, DALLAS, TX 75247
Y Coordinate
6986408.07149954
Lat Long Location
8101 N STEMMONS FWY, DALLAS, TX 75247
Outcome
Resolved - Referral to Agency/Contractor
Ert Estimated Response Time
0
Department
Street Services
X Coordinate
2468784.59121724
Priority
Emergency
Status
Closed
Unique Key
1300760893
Update Date
2017-10-26T21:51:55.000
Service Request Number
17-00529709
Overall Service Request Due Date
2017-10-27T16:05:23.000
Method Received Description
Phone
Dead Animal Pick Up - SAN
Service Request Type: Dead Animal Pick Up - SAN • Created Date: 2018-02-24T11:15:09.000 • City Council District: 9
Service Request Type
Dead Animal Pick Up - SAN
Created Date
2018-02-24T11:15:09.000
City Council District
9
Closed Date
2018-02-24T12:46:05.000
Address
4700 CREIGHTON DR, DALLAS, 75214
Y Coordinate
6994544.75950899
Lat Long Location
4700 CREIGHTON DR, DALLAS, 75214
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
1
Department
Department of Sanitation Services
X Coordinate
2502645.36994609
Priority
Emergency
Status
Closed
Unique Key
1314085970
Update Date
2018-02-24T12:46:05.000
Service Request Number
18-00080995
Overall Service Request Due Date
2018-02-25T11:15:09.000
Method Received Description
Mobile Apps
Street Repair - Routine - PBW
Service Request Type: Street Repair - Routine - PBW • Created Date: 2017-08-10T19:18:42.000 • City Council District: 1
Service Request Type
Street Repair - Routine - PBW
Created Date
2017-08-10T19:18:42.000
City Council District
1
Closed Date
2017-08-11T13:32:56.000
Address
319 E COLORADO BLVD, DALLAS, 75203
Y Coordinate
6963046.03709374
Lat Long Location
319 E COLORADO BLVD, DALLAS, 75203
Outcome
Closed - Unable to Confirm/Locate Problem
Ert Estimated Response Time
10
Department
Street Services
X Coordinate
2484936.5405283
Priority
Standard
Status
Closed
Unique Key
1289448684
Update Date
2017-09-29T11:46:45.000
Service Request Number
17-00400529
Overall Service Request Due Date
2017-12-19T19:18:42.000
Method Received Description
Mobile Apps
Library General Request - LIB
Service Request Type: Library General Request - LIB • Created Date: 2017-12-19T15:11:03.000 • City Council District: 7
Service Request Type
Library General Request - LIB
Created Date
2017-12-19T15:11:03.000
City Council District
7
Closed Date
2017-12-19T16:10:38.000
Address
6006 EVERGLADE RD, DALLAS, TX 75227
Y Coordinate
6973408.89943384
Lat Long Location
6006 EVERGLADE RD, DALLAS, TX 75227
Outcome
Resolved - Information Provided
Ert Estimated Response Time
5
Department
Library
X Coordinate
2521638.9765817
Priority
Standard
Status
Closed
Unique Key
1306633959
Update Date
2017-12-19T16:10:38.000
Service Request Number
17-00601567
Overall Service Request Due Date
2018-01-04T15:11:03.000
Method Received Description
Web
Cost Plus - SAN
Service Request Type: Cost Plus - SAN • Created Date: 2017-12-14T07:10:09.000 • City Council District: 4
Service Request Type
Cost Plus - SAN
Created Date
2017-12-14T07:10:09.000
City Council District
4
Closed Date
2017-12-19T16:53:07.000
Address
2939 ALABAMA AVE, DALLAS, TX 75216
Y Coordinate
6945619.45771567
Lat Long Location
2939 ALABAMA AVE, DALLAS, TX 75216
Outcome
Resolved - Referral to Agency/Contractor
Ert Estimated Response Time
3
Department
Department of Sanitation Services
X Coordinate
2485349.87324835
Priority
Standard
Status
Closed
Unique Key
1306132919
Update Date
2017-12-19T16:53:07.000
Service Request Number
17-00594781
Overall Service Request Due Date
2017-12-26T07:10:09.000
Method Received Description
Phone
Dead Animal Pick Up - SAN
Service Request Type: Dead Animal Pick Up - SAN • Created Date: 2018-04-08T12:24:36.000 • City Council District: 14
Service Request Type
Dead Animal Pick Up - SAN
Created Date
2018-04-08T12:24:36.000
City Council District
14
Closed Date
2018-04-08T14:58:30.000
Address
1509 MAIN ST, DALLAS, TX 75201
Y Coordinate
6971178.96226353
Lat Long Location
1509 MAIN ST, DALLAS, TX 75201
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
1
Department
Department of Sanitation Services
X Coordinate
2491106.10278198
Priority
Emergency
Status
Closed
Unique Key
1319932288
Update Date
2018-04-08T14:58:30.000
Service Request Number
18-00160176
Overall Service Request Due Date
2018-04-09T12:24:36.000
Method Received Description
Web
Animal - Vaccination Investigation - DAS
Service Request Type: Animal - Vaccination Investigation - DAS • Created Date: 2017-12-19T08:19:29.000 • City Council District: 5
Service Request Type
Animal - Vaccination Investigation - DAS
Created Date
2017-12-19T08:19:29.000
City Council District
5
Closed Date
2017-12-19T09:07:02.000
Address
6221 SARAH LEE DR, DALLAS, TX 75217
Y Coordinate
6953497.73222246
Lat Long Location
6221 SARAH LEE DR, DALLAS, TX 75217
Outcome
Resolved - Information Provided
Ert Estimated Response Time
20
Department
Dallas Animal Services
X Coordinate
2517543.72422646
Priority
Standard
Status
Closed
Unique Key
1306560763
Update Date
2017-12-19T09:07:02.000
Service Request Number
17-00600427
Overall Service Request Due Date
2018-02-02T08:19:29.000
Method Received Description
Proactive
Animal - Stray Dog - DAS
Service Request Type: Animal - Stray Dog - DAS • Created Date: 2018-02-23T09:15:11.000 • City Council District: 7
Service Request Type
Animal - Stray Dog - DAS
Created Date
2018-02-23T09:15:11.000
City Council District
7
Closed Date
2018-02-24T04:17:31.000
Address
1610 SOUTH BLVD, DALLAS, TX 75215
Y Coordinate
6964462.63166624
Lat Long Location
1610 SOUTH BLVD, DALLAS, TX 75215
Outcome
Closed - Unable to Confirm/Locate Problem
Ert Estimated Response Time
0
Department
Dallas Animal Services
X Coordinate
2497572.08008785
Priority
Standard
Status
Closed
Unique Key
1313933245
Update Date
2018-02-24T04:17:31.000
Service Request Number
18-00079115
Overall Service Request Due Date
2018-02-28T09:15:11.000
Method Received Description
Phone
Pot hole - Hazardous - PBW
Service Request Type: Pot hole - Hazardous - PBW • Created Date: 2017-10-26T14:56:49.000 • City Council District: 13
Service Request Type
Pot hole - Hazardous - PBW
Created Date
2017-10-26T14:56:49.000
City Council District
13
Closed Date
2017-10-27T00:27:35.000
Address
5540 CARUTH BLVD, DALLAS, 75209
Y Coordinate
6999525.28949054
Lat Long Location
5540 CARUTH BLVD, DALLAS, 75209
Outcome
Resolved - Referral to Agency/Contractor
Ert Estimated Response Time
0
Department
Street Services
X Coordinate
2484854.72030018
Priority
Emergency
Status
Closed
Unique Key
1300744621
Update Date
2017-10-27T00:27:35.000
Service Request Number
17-00529495
Overall Service Request Due Date
2017-10-27T14:56:49.000
Method Received Description
Phone
Parking - Report a Violation - TRN
Service Request Type: Parking - Report a Violation - TRN • Created Date: 2018-03-10T08:53:37.000 • City Council District: 14
Service Request Type
Parking - Report a Violation - TRN
Created Date
2018-03-10T08:53:37.000
City Council District
14
Closed Date
2018-03-10T13:20:19.000
Address
4916 ALCOTT ST, DALLAS, TX 75206
Y Coordinate
6983859.46371856
Lat Long Location
4916 ALCOTT ST, DALLAS, TX 75206
Outcome
Closed - Unable to Confirm/Locate Problem
Ert Estimated Response Time
0
Department
Transportation Department
X Coordinate
2494957.47719449
Priority
Standard
Status
Closed
Unique Key
1316015529
Update Date
2018-03-10T13:20:19.000
Service Request Number
18-00106876
Overall Service Request Due Date
2018-03-12T08:53:37.000
Method Received Description
Phone
Garbage Roll Cart - Residential - SAN
Service Request Type: Garbage Roll Cart - Residential - SAN • Created Date: 2017-12-18T14:08:57.000 • City Council District: 8
Service Request Type
Garbage Roll Cart - Residential - SAN
Created Date
2017-12-18T14:08:57.000
City Council District
8
Closed Date
2017-12-19T15:25:19.000
Address
7307 MESA VERDE TRL, DALLAS, TX 75232
Y Coordinate
6926919.65275617
Lat Long Location
7307 MESA VERDE TRL, DALLAS, TX 75232
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
3
Department
Department of Sanitation Services
X Coordinate
2474862.75904405
Priority
Standard
Status
Closed
Unique Key
1306508814
Update Date
2017-12-19T15:25:19.000
Service Request Number
17-00599811
Overall Service Request Due Date
2017-12-28T14:08:57.000
Method Received Description
Phone