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311 Service Requests for Fiscal Year (FY) 2013

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2015 to September 30, 2016.

Services 311 Dataset jz3b-puy6 23 fields
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Showing 50 real records
Animal - Owner Surrender - DAS
Service Request Type: Animal - Owner Surrender - DAS • Created Date: 2018-03-09T14:14:58.000 • City Council District: 5
Service Request Type
Animal - Owner Surrender - DAS
Created Date
2018-03-09T14:14:58.000
City Council District
5
Closed Date
2018-03-11T07:52:03.000
Address
9716 SEAGOVILLE RD, DALLAS, TX 75217
Y Coordinate
6945731.15276377
Lat Long Location
9716 SEAGOVILLE RD, DALLAS, TX 75217
Outcome
Resolved - Animal Picked Up
Ert Estimated Response Time
1
Department
Dallas Animal Services
X Coordinate
2535806.43277433
Priority
Emergency
Status
Closed
Unique Key
1315938680
Update Date
2018-03-11T07:52:04.000
Service Request Number
18-00105891
Overall Service Request Due Date
2018-03-12T14:14:58.000
Method Received Description
Phone
Recycle - Missed - SAN
Service Request Type: Recycle - Missed - SAN • Created Date: 2018-03-23T08:31:20.000 • City Council District: 9
Service Request Type
Recycle - Missed - SAN
Created Date
2018-03-23T08:31:20.000
City Council District
9
Closed Date
2018-03-24T11:38:26.000
Address
6148 E LOVERS LN, DALLAS, TX 75214
Y Coordinate
6996904.99985368
Lat Long Location
6148 E LOVERS LN, DALLAS, TX 75214
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
1
Department
Department of Sanitation Services
X Coordinate
2503224.88027802
Priority
Standard
Status
Closed
Unique Key
1317739706
Update Date
2018-03-24T11:38:26.000
Service Request Number
18-00130486
Overall Service Request Due Date
2018-03-28T08:31:20.000
Method Received Description
Phone
Bulky Trash Violations - CCS
Service Request Type: Bulky Trash Violations - CCS • Created Date: 2018-02-24T14:01:37.000 • City Council District: 2
Service Request Type
Bulky Trash Violations - CCS
Created Date
2018-02-24T14:01:37.000
City Council District
2
Closed Date
2018-02-24T16:01:06.000
Address
1214 S FITZHUGH AVE, DALLAS, TX 75223
Y Coordinate
6973720.11178527
Lat Long Location
1214 S FITZHUGH AVE, DALLAS, TX 75223
Outcome
Resolved - Through Citizen Action
Ert Estimated Response Time
3
Department
Code Compliance District Group
X Coordinate
2504886.0590834
Priority
Standard
Status
Closed
Unique Key
1314099167
Update Date
2018-02-24T16:01:06.000
Service Request Number
18-00081167
Overall Service Request Due Date
2018-03-07T14:01:37.000
Method Received Description
Proactive
Garbage - Missed - SAN
Service Request Type: Garbage - Missed - SAN • Created Date: 2017-12-16T10:13:14.000 • City Council District: 10
Service Request Type
Garbage - Missed - SAN
Created Date
2017-12-16T10:13:14.000
City Council District
10
Closed Date
2017-12-19T13:10:26.000
Address
9136 LONGMONT DR, DALLAS, TX 75238
Y Coordinate
7004956.33250941
Lat Long Location
9136 LONGMONT DR, DALLAS, TX 75238
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
1
Department
Department of Sanitation Services
X Coordinate
2518793.36095118
Priority
Standard
Status
Closed
Unique Key
1306356050
Update Date
2017-12-19T13:10:26.000
Service Request Number
17-00597883
Overall Service Request Due Date
2017-12-21T10:13:14.000
Method Received Description
Web
Animal - Neglect - DAS
Service Request Type: Animal - Neglect - DAS • Created Date: 2017-10-24T22:22:11.000 • City Council District: 12
Service Request Type
Animal - Neglect - DAS
Created Date
2017-10-24T22:22:11.000
City Council District
12
Closed Date
2017-10-25T11:02:48.000
Address
3901 ACCENT DR, DALLAS, TX 75287
Y Coordinate
7046652.09905911
Lat Long Location
3901 ACCENT DR, DALLAS, TX 75287
Outcome
Closed - Unfounded
Ert Estimated Response Time
1
Department
Dallas Animal Services
X Coordinate
2475179.36085024
Priority
Emergency
Status
Closed
Unique Key
1300482011
Update Date
2017-10-26T19:27:59.000
Service Request Number
17-00526347
Overall Service Request Due Date
2017-10-25T22:22:11.000
Method Received Description
Phone
Animal - Stray Dog - DAS
Service Request Type: Animal - Stray Dog - DAS • Created Date: 2018-03-05T16:48:29.000 • City Council District: 1
Service Request Type
Animal - Stray Dog - DAS
Created Date
2018-03-05T16:48:29.000
City Council District
1
Closed Date
2018-03-10T18:01:50.000
Address
215 LILLIAN ST, DALLAS, TX 75211
Y Coordinate
6958454.90105106
Lat Long Location
215 LILLIAN ST, DALLAS, TX 75211
Outcome
Resolved - Animal Picked Up
Ert Estimated Response Time
0
Department
Dallas Animal Services
X Coordinate
2467898.92920491
Priority
Standard
Status
Closed
Unique Key
1315347136
Update Date
2018-03-10T18:01:50.000
Service Request Number
18-00097375
Overall Service Request Due Date
2018-03-08T16:48:29.000
Method Received Description
Phone
Dead Animal - Clinic Pick Up - SAN
Service Request Type: Dead Animal - Clinic Pick Up - SAN • Created Date: 2018-03-10T14:51:11.000 • City Council District: 6
Service Request Type
Dead Animal - Clinic Pick Up - SAN
Created Date
2018-03-10T14:51:11.000
City Council District
6
Closed Date
2018-03-10T14:51:11.000
Address
1818 N WESTMORELAND RD, DALLAS, TX 75212
Y Coordinate
6966447.94966021
Lat Long Location
1818 N WESTMORELAND RD, DALLAS, TX 75212
Ert Estimated Response Time
0
Department
Department of Sanitation Services
X Coordinate
2468344.73074087
Priority
Emergency
Status
Closed
Unique Key
1316043966
Update Date
2018-03-10T14:51:12.000
Service Request Number
18-00107266
Overall Service Request Due Date
2018-03-12T14:51:11.000
Method Received Description
Mass Entry
Animal - Stray Dog - DAS
Service Request Type: Animal - Stray Dog - DAS • Created Date: 2018-05-04T17:35:40.000 • City Council District: 4
Service Request Type
Animal - Stray Dog - DAS
Created Date
2018-05-04T17:35:40.000
City Council District
4
Closed Date
2018-05-06T15:25:51.000
Address
1010 WINTERS ST, DALLAS, TX 75216
Y Coordinate
6953842.71290787
Lat Long Location
1010 WINTERS ST, DALLAS, TX 75216
Ert Estimated Response Time
0
Department
Dallas Animal Services
X Coordinate
2488562.24749973
Priority
Standard
Status
Duplicate (closed)
Unique Key
1325327322
Update Date
2018-05-06T15:25:51.000
Service Request Number
18-00211092
Overall Service Request Due Date
2018-05-09T17:35:40.000
Method Received Description
Phone
Parking - Report of Violation - TRN
Service Request Type: Parking - Report of Violation - TRN • Created Date: 2017-10-26T12:51:57.000 • City Council District: 9
Service Request Type
Parking - Report of Violation - TRN
Created Date
2017-10-26T12:51:57.000
City Council District
9
Closed Date
2017-10-26T19:47:24.000
Address
ITASCA DR & RUIDOSA AVE, DALLAS, TX
Y Coordinate
6995668.67696804
Lat Long Location
ITASCA DR & RUIDOSA AVE, DALLAS, TX
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
0
Department
Transportation Department
X Coordinate
2529229.53456844
Priority
Standard
Status
Closed
Unique Key
1300716897
Update Date
2017-10-26T19:47:24.000
Service Request Number
17-00529119
Overall Service Request Due Date
2017-10-28T12:51:57.000
Method Received Description
Phone
Animal - Vaccination Investigation - DAS
Service Request Type: Animal - Vaccination Investigation - DAS • Created Date: 2018-01-29T08:00:05.000 • City Council District: 5
Service Request Type
Animal - Vaccination Investigation - DAS
Created Date
2018-01-29T08:00:05.000
City Council District
5
Closed Date
2018-03-24T15:04:42.000
Address
504 WOODMONT DR, DALLAS, TX 75217
Y Coordinate
6949572.11046603
Lat Long Location
504 WOODMONT DR, DALLAS, TX 75217
Outcome
Unresolved - Reinspection Required
Ert Estimated Response Time
20
Department
Dallas Animal Services
X Coordinate
2520521.0883926
Priority
Standard
Status
Closed
Unique Key
1310818444
Update Date
2018-03-24T15:04:43.000
Service Request Number
18-00039245
Overall Service Request Due Date
2018-03-13T08:00:05.000
Method Received Description
Proactive
Litter - CCS
Service Request Type: Litter - CCS • Created Date: 2018-02-02T11:53:50.000 • City Council District: 5
Service Request Type
Litter - CCS
Created Date
2018-02-02T11:53:50.000
City Council District
5
Closed Date
2018-03-10T10:05:06.000
Address
702 HOLCOMB RD, DALLAS, TX 75217
Y Coordinate
6950948.22356713
Lat Long Location
702 HOLCOMB RD, DALLAS, TX 75217
Outcome
Resolved - Through Citizen Action
Ert Estimated Response Time
5
Department
Code Compliance District Group
X Coordinate
2529950.98481167
Priority
Standard
Status
Closed
Unique Key
1311456101
Update Date
2018-03-10T10:05:06.000
Service Request Number
18-00047864
Overall Service Request Due Date
2018-03-05T11:53:50.000
Method Received Description
Proactive
Street Lighting - New/Relocation - TRN
Service Request Type: Street Lighting - New/Relocation - TRN • Created Date: 2017-07-19T21:16:31.000 • City Council District: 3
Service Request Type
Street Lighting - New/Relocation - TRN
Created Date
2017-07-19T21:16:31.000
City Council District
3
Closed Date
2017-09-11T16:48:41.000
Address
6311 MOONGLOW DR, DALLAS, TX 75241
Y Coordinate
6931598.63140966
Lat Long Location
6311 MOONGLOW DR, DALLAS, TX 75241
Outcome
Resolved - Information Provided
Ert Estimated Response Time
10
Department
Street Services
X Coordinate
2492638.51368449
Priority
Standard
Status
Closed
Unique Key
1285434239
Update Date
2017-09-29T12:11:20.000
Service Request Number
17-00354910
Overall Service Request Due Date
2017-10-26T21:16:31.000
Method Received Description
Web
Pot hole - Hazardous - PBW
Service Request Type: Pot hole - Hazardous - PBW • Created Date: 2017-10-26T18:08:04.000 • City Council District: 13
Service Request Type
Pot hole - Hazardous - PBW
Created Date
2017-10-26T18:08:04.000
City Council District
13
Closed Date
2017-10-27T01:17:15.000
Address
5759 PINELAND DR, DALLAS, 75231
Y Coordinate
7006911.33262187
Lat Long Location
5759 PINELAND DR, DALLAS, 75231
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
0
Department
Street Services
X Coordinate
2503333.45446472
Priority
Emergency
Status
Closed
Unique Key
1300782433
Update Date
2017-10-27T01:17:15.000
Service Request Number
17-00529927
Overall Service Request Due Date
2017-10-27T18:08:04.000
Method Received Description
Phone
Dead Animal Pick Up - SAN
Service Request Type: Dead Animal Pick Up - SAN • Created Date: 2018-03-10T08:09:41.000 • City Council District: 11
Service Request Type
Dead Animal Pick Up - SAN
Created Date
2018-03-10T08:09:41.000
City Council District
11
Closed Date
2018-03-10T11:53:30.000
Address
6840 DARTBROOK DR, DALLAS, TX 75254
Y Coordinate
7031940.25005559
Lat Long Location
6840 DARTBROOK DR, DALLAS, TX 75254
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
1
Department
Department of Sanitation Services
X Coordinate
2493162.55879216
Priority
Emergency
Status
Closed
Unique Key
1316012755
Update Date
2018-03-10T11:53:30.000
Service Request Number
18-00106838
Overall Service Request Due Date
2018-03-11T08:09:41.000
Method Received Description
Phone
Water/Wastewater Line Locate - SCS
Service Request Type: Water/Wastewater Line Locate - SCS • Created Date: 2017-12-19T07:32:05.000 • City Council District: 11
Service Request Type
Water/Wastewater Line Locate - SCS
Created Date
2017-12-19T07:32:05.000
City Council District
11
Closed Date
2017-12-19T08:28:59.000
Address
5500 ARAPAHO RD, DALLAS, TX 75248
Y Coordinate
7036511.01328947
Lat Long Location
5500 ARAPAHO RD, DALLAS, TX 75248
Outcome
Closed - Close SR
Ert Estimated Response Time
1
Department
Management Services
X Coordinate
2484521.85988002
Priority
Standard
Status
Closed
Unique Key
1306554703
Update Date
2017-12-19T08:28:59.000
Service Request Number
17-00600345
Overall Service Request Due Date
2017-12-21T07:32:05.000
Method Received Description
Web
Taxi - Transportation Complaint - AVI
Service Request Type: Taxi - Transportation Complaint - AVI • Created Date: 2018-03-10T08:18:33.000 • City Council District: 2
Service Request Type
Taxi - Transportation Complaint - AVI
Created Date
2018-03-10T08:18:33.000
City Council District
2
Closed Date
2018-03-10T08:19:25.000
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Y Coordinate
6993943.00263998
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Outcome
Resolved - Information Provided
Ert Estimated Response Time
5
Department
Aviation
X Coordinate
2475408.36600984
Priority
Standard
Status
Closed
Unique Key
1316013369
Update Date
2018-03-10T08:19:25.000
Service Request Number
18-00106847
Overall Service Request Due Date
2018-03-30T08:18:33.000
Method Received Description
Proactive
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - TRN
Service Request Type: Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - TRN • Created Date: 2018-02-23T16:02:30.000 • City Council District: 9
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - TRN
Created Date
2018-02-23T16:02:30.000
City Council District
9
Closed Date
2018-02-26T07:02:58.000
Address
E NORTHWEST HWY & WHITE ROCK DART STATION, DALLAS, TX
Y Coordinate
6998322.14442381
Lat Long Location
E NORTHWEST HWY & WHITE ROCK DART STATION, DALLAS, TX
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
0
Department
Street Services
X Coordinate
2510501.01767447
Priority
Emergency
Status
Closed
Unique Key
1314019595
Update Date
2018-02-26T07:02:58.000
Service Request Number
18-00080435
Overall Service Request Due Date
2018-03-02T16:02:30.000
Method Received Description
Phone
Animal - Tethering - DAS
Service Request Type: Animal - Tethering - DAS • Created Date: 2017-12-18T09:52:01.000 • City Council District: 4
Service Request Type
Animal - Tethering - DAS
Created Date
2017-12-18T09:52:01.000
City Council District
4
Closed Date
2017-12-19T07:52:34.000
Address
2758 EXETER AVE, DALLAS, TX 75216
Y Coordinate
6944576.51512278
Lat Long Location
2758 EXETER AVE, DALLAS, TX 75216
Outcome
Unresolved - Reinspection Required
Ert Estimated Response Time
1
Department
Dallas Animal Services
X Coordinate
2497933.83007757
Priority
Standard
Status
Closed
Unique Key
1306466358
Update Date
2017-12-19T07:52:34.000
Service Request Number
17-00599224
Overall Service Request Due Date
2017-12-25T09:52:01.000
Method Received Description
Web
Animal - Aggressive Activity - DAS
Service Request Type: Animal - Aggressive Activity - DAS • Created Date: 2017-12-19T05:06:57.000 • City Council District: 11
Service Request Type
Animal - Aggressive Activity - DAS
Created Date
2017-12-19T05:06:57.000
City Council District
11
Closed Date
2017-12-19T07:51:32.000
Address
13323 MAHAM RD, DALLAS, TX 75240
Y Coordinate
7025583.92584025
Lat Long Location
13323 MAHAM RD, DALLAS, TX 75240
Outcome
Complete
Ert Estimated Response Time
0
Department
Dallas Animal Services
X Coordinate
2501933.17916276
Priority
Emergency
Status
Closed
Unique Key
1306552413
Update Date
2017-12-19T07:51:32.000
Service Request Number
17-00600324
Overall Service Request Due Date
2017-12-20T05:06:57.000
Method Received Description
Phone
Steel Plates in Street - PBW
Service Request Type: Steel Plates in Street - PBW • Created Date: 2017-10-26T13:26:17.000 • City Council District: 2
Service Request Type
Steel Plates in Street - PBW
Created Date
2017-10-26T13:26:17.000
City Council District
2
Closed Date
2017-10-26T21:29:38.000
Address
5623 PICK FAIR CIR, DALLAS, TX 75235
Y Coordinate
6983450.01807638
Lat Long Location
5623 PICK FAIR CIR, DALLAS, TX 75235
Outcome
Resolved - Referral to Agency/Contractor
Ert Estimated Response Time
0
Department
Street Services
X Coordinate
2473927.84298026
Priority
Emergency
Status
Closed
Unique Key
1300724046
Update Date
2017-10-26T21:29:38.000
Service Request Number
17-00529210
Overall Service Request Due Date
2017-10-29T13:26:17.000
Method Received Description
Phone
Animal - Neglect - DAS
Service Request Type: Animal - Neglect - DAS • Created Date: 2017-12-18T16:07:27.000 • City Council District: 9
Service Request Type
Animal - Neglect - DAS
Created Date
2017-12-18T16:07:27.000
City Council District
9
Closed Date
2017-12-19T07:51:57.000
Address
2508 PROVINCE LN, DALLAS, TX 75228
Y Coordinate
6987098.93613257
Lat Long Location
2508 PROVINCE LN, DALLAS, TX 75228
Outcome
Resolved - Information Provided
Ert Estimated Response Time
1
Department
Dallas Animal Services
X Coordinate
2529970.48556869
Priority
Emergency
Status
Closed
Unique Key
1306527063
Update Date
2017-12-19T07:51:58.000
Service Request Number
17-00600050
Overall Service Request Due Date
2017-12-19T16:07:27.000
Method Received Description
Phone
Parking - Report a Violation - TRN
Service Request Type: Parking - Report a Violation - TRN • Created Date: 2018-03-09T18:46:34.000 • City Council District: 14
Service Request Type
Parking - Report a Violation - TRN
Created Date
2018-03-09T18:46:34.000
City Council District
14
Closed Date
2018-03-10T17:01:24.000
Address
5637 RICHMOND AVE, DALLAS, TX 75206
Y Coordinate
6984308.32797278
Lat Long Location
5637 RICHMOND AVE, DALLAS, TX 75206
Outcome
Closed - Unable to Confirm/Locate Problem
Ert Estimated Response Time
0
Department
Transportation Department
X Coordinate
2499467.51698477
Priority
Standard
Status
Closed
Unique Key
1315989764
Update Date
2018-03-10T17:01:24.000
Service Request Number
18-00106641
Overall Service Request Due Date
2018-03-11T18:46:34.000
Method Received Description
Web
Pot hole - Hazardous - PBW
Service Request Type: Pot hole - Hazardous - PBW • Created Date: 2018-05-05T17:02:32.000 • City Council District: 1
Service Request Type
Pot hole - Hazardous - PBW
Created Date
2018-05-05T17:02:32.000
City Council District
1
Closed Date
2018-05-06T06:53:53.000
Address
400 S ZANG BLVD, DALLAS, TX 75208
Y Coordinate
6957076.29897968
Lat Long Location
400 S ZANG BLVD, DALLAS, TX 75208
Outcome
Resolved - Referral to Agency/Contractor
Ert Estimated Response Time
0
Department
Street Services
X Coordinate
2483646.6961196
Priority
Emergency
Status
Closed
Unique Key
1325466909
Update Date
2018-05-06T06:53:53.000
Service Request Number
18-00211874
Overall Service Request Due Date
2018-05-06T17:02:32.000
Method Received Description
Phone
Brush Busters - SAN
Service Request Type: Brush Busters - SAN • Created Date: 2017-12-18T16:52:39.000 • City Council District: 3
Service Request Type
Brush Busters - SAN
Created Date
2017-12-18T16:52:39.000
City Council District
3
Closed Date
2017-12-19T11:09:28.000
Address
5717 S POLK ST, DALLAS, TX 75232
Y Coordinate
6933418.39051627
Lat Long Location
5717 S POLK ST, DALLAS, TX 75232
Outcome
Resolved - Information Provided
Ert Estimated Response Time
0
Department
Department of Sanitation Services
X Coordinate
2479182.80697632
Priority
Standard
Status
Closed
Unique Key
1306535774
Update Date
2017-12-19T11:09:28.000
Service Request Number
17-00600136
Overall Service Request Due Date
2017-12-26T16:52:39.000
Method Received Description
Phone
Animal - Stray Dog - DAS
Service Request Type: Animal - Stray Dog - DAS • Created Date: 2018-03-09T13:21:17.000 • City Council District: 7
Service Request Type
Animal - Stray Dog - DAS
Created Date
2018-03-09T13:21:17.000
City Council District
7
Closed Date
2018-03-10T09:43:45.000
Address
6052 BELGRADE AVE, DALLAS, 75227
Y Coordinate
6969294.3165364
Lat Long Location
6052 BELGRADE AVE, DALLAS, 75227
Outcome
Resolved - Information Provided
Ert Estimated Response Time
0
Department
Dallas Animal Services
X Coordinate
2516649.32696979
Priority
Standard
Status
Closed
Unique Key
1315929004
Update Date
2018-03-10T09:43:45.000
Service Request Number
18-00105727
Overall Service Request Due Date
2018-03-14T13:21:17.000
Method Received Description
Mobile Apps
Illegal Garbage/Placement - CCS
Service Request Type: Illegal Garbage/Placement - CCS • Created Date: 2017-09-06T11:02:20.000 • City Council District: 8
Service Request Type
Illegal Garbage/Placement - CCS
Created Date
2017-09-06T11:02:20.000
City Council District
8
Closed Date
2017-10-26T23:31:35.000
Address
2626 RIPPLE RD, DALLAS, TX 75241
Y Coordinate
6933746.5403496
Lat Long Location
2626 RIPPLE RD, DALLAS, TX 75241
Outcome
Resolved - Through Citizen Action
Ert Estimated Response Time
8
Department
Code Compliance District Group
X Coordinate
2498337.76253601
Priority
Standard
Status
Closed
Unique Key
1293617025
Update Date
2017-10-26T23:31:35.000
Service Request Number
17-00447508
Overall Service Request Due Date
2017-10-04T11:02:20.000
Method Received Description
Proactive
Motor Vehicle Repair Violation - CCS
Service Request Type: Motor Vehicle Repair Violation - CCS • Created Date: 2017-12-13T12:10:52.000 • City Council District: 4
Service Request Type
Motor Vehicle Repair Violation - CCS
Created Date
2017-12-13T12:10:52.000
City Council District
4
Closed Date
2017-12-19T13:57:31.000
Address
2103 E 11TH ST, DALLAS, TX 75203
Y Coordinate
6958746.68760026
Lat Long Location
2103 E 11TH ST, DALLAS, TX 75203
Outcome
Resolved - Through Citizen Action
Ert Estimated Response Time
7
Department
Code Compliance District Group
X Coordinate
2492727.78650794
Priority
Standard
Status
Closed
Unique Key
1306057768
Update Date
2017-12-19T13:57:31.000
Service Request Number
17-00593833
Overall Service Request Due Date
2018-01-12T12:10:52.000
Method Received Description
Proactive
Parking - Report a Violation - TRN
Service Request Type: Parking - Report a Violation - TRN • Created Date: 2017-12-19T10:39:56.000 • City Council District: 3
Service Request Type
Parking - Report a Violation - TRN
Created Date
2017-12-19T10:39:56.000
City Council District
3
Closed Date
2017-12-19T13:18:16.000
Address
419 S BOND AVE, DALLAS, TX 75211
Y Coordinate
6956987.18832436
Lat Long Location
419 S BOND AVE, DALLAS, TX 75211
Outcome
Closed - Unable to Confirm/Locate Problem
Ert Estimated Response Time
0
Department
Transportation Department
X Coordinate
2457674.3382763
Priority
Standard
Status
Closed
Unique Key
1306590898
Update Date
2017-12-19T13:18:15.000
Service Request Number
17-00600902
Overall Service Request Due Date
2017-12-21T10:39:56.000
Method Received Description
Phone
Garage Sale - CCS
Service Request Type: Garage Sale - CCS • Created Date: 2018-03-24T14:54:13.000 • City Council District: 5
Service Request Type
Garage Sale - CCS
Created Date
2018-03-24T14:54:13.000
City Council District
5
Closed Date
2018-03-24T14:55:48.000
Address
491 PLEASANT MEADOWS LN, DALLAS, TX 75217
Y Coordinate
6949615.43059969
Lat Long Location
491 PLEASANT MEADOWS LN, DALLAS, TX 75217
Outcome
Closed - Unable to Confirm/Locate Problem
Ert Estimated Response Time
1
Department
Code Compliance District Group
X Coordinate
2540352.48564368
Priority
Standard
Status
Closed
Unique Key
1317918529
Update Date
2018-03-24T14:55:48.000
Service Request Number
18-00133001
Overall Service Request Due Date
2018-04-02T14:54:13.000
Method Received Description
Proactive
Taxi - Transportation Complaint - AVI
Service Request Type: Taxi - Transportation Complaint - AVI • Created Date: 2018-03-11T10:37:57.000 • City Council District: 2
Service Request Type
Taxi - Transportation Complaint - AVI
Created Date
2018-03-11T10:37:57.000
City Council District
2
Closed Date
2018-03-11T10:38:33.000
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Y Coordinate
6993943.00263998
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Outcome
Resolved - Information Provided
Ert Estimated Response Time
5
Department
Aviation
X Coordinate
2475408.36600984
Priority
Standard
Status
Closed
Unique Key
1316085891
Update Date
2018-03-11T10:38:33.000
Service Request Number
18-00107710
Overall Service Request Due Date
2018-03-30T10:37:57.000
Method Received Description
Proactive
Animal - Vaccination Investigation - DAS
Service Request Type: Animal - Vaccination Investigation - DAS • Created Date: 2017-12-19T08:15:46.000 • City Council District: 5
Service Request Type
Animal - Vaccination Investigation - DAS
Created Date
2017-12-19T08:15:46.000
City Council District
5
Closed Date
2017-12-19T09:07:00.000
Address
6201 SARAH LEE DR, DALLAS, TX 75217
Y Coordinate
6953495.28310681
Lat Long Location
6201 SARAH LEE DR, DALLAS, TX 75217
Outcome
Resolved - Information Provided
Ert Estimated Response Time
20
Department
Dallas Animal Services
X Coordinate
2517211.58920401
Priority
Standard
Status
Closed
Unique Key
1306560085
Update Date
2017-12-19T09:06:59.000
Service Request Number
17-00600416
Overall Service Request Due Date
2018-02-02T08:15:46.000
Method Received Description
Proactive
Complaint/Compliment - CTY
Service Request Type: Complaint/Compliment - CTY • Created Date: 2017-12-14T13:16:04.000 • City Council District: 7
Service Request Type
Complaint/Compliment - CTY
Created Date
2017-12-14T13:16:04.000
City Council District
7
Closed Date
2017-12-19T15:10:44.000
Address
7731 CLAREMONT DR, DALLAS, TX 75228
Y Coordinate
6977112.47699832
Lat Long Location
7731 CLAREMONT DR, DALLAS, TX 75228
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
5
Department
Feedback Group
X Coordinate
2517927.81270529
Priority
Standard
Status
Closed
Unique Key
1306189847
Update Date
2017-12-19T15:10:44.000
Service Request Number
17-00595602
Overall Service Request Due Date
2017-12-29T13:16:04.000
Method Received Description
Phone
Garbage Roll Cart - Residential - SAN
Service Request Type: Garbage Roll Cart - Residential - SAN • Created Date: 2017-12-18T15:52:50.000 • City Council District: 5
Service Request Type
Garbage Roll Cart - Residential - SAN
Created Date
2017-12-18T15:52:50.000
City Council District
5
Closed Date
2017-12-19T16:23:18.000
Address
2026 LEWISTON AVE, DALLAS, TX 75217
Y Coordinate
6959926.03500356
Lat Long Location
2026 LEWISTON AVE, DALLAS, TX 75217
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
3
Department
Department of Sanitation Services
X Coordinate
2536922.17391887
Priority
Standard
Status
Closed
Unique Key
1306523467
Update Date
2017-12-19T16:23:18.000
Service Request Number
17-00600009
Overall Service Request Due Date
2017-12-28T15:52:50.000
Method Received Description
Phone
Garbage Roll Cart - Residential - SAN
Service Request Type: Garbage Roll Cart - Residential - SAN • Created Date: 2017-12-18T08:48:12.000 • City Council District: 3
Service Request Type
Garbage Roll Cart - Residential - SAN
Created Date
2017-12-18T08:48:12.000
City Council District
3
Closed Date
2017-12-19T15:26:39.000
Address
2714 CLEARVIEW CIR, DALLAS, TX 75233
Y Coordinate
6947932.89724279
Lat Long Location
2714 CLEARVIEW CIR, DALLAS, TX 75233
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
3
Department
Department of Sanitation Services
X Coordinate
2471512.67596493
Priority
Standard
Status
Closed
Unique Key
1306450894
Update Date
2017-12-19T15:26:39.000
Service Request Number
17-00598995
Overall Service Request Due Date
2017-12-28T08:48:12.000
Method Received Description
Phone
Parking - Report of Violation - TRN
Service Request Type: Parking - Report of Violation - TRN • Created Date: 2017-10-26T16:36:59.000 • City Council District: 1
Service Request Type
Parking - Report of Violation - TRN
Created Date
2017-10-26T16:36:59.000
City Council District
1
Closed Date
2017-10-26T19:41:16.000
Address
1221 BURNS AVE, DALLAS, TX 75211
Y Coordinate
6953375.01281394
Lat Long Location
1221 BURNS AVE, DALLAS, TX 75211
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
0
Department
Transportation Department
X Coordinate
2465159.30341754
Priority
Standard
Status
Closed
Unique Key
1300771748
Update Date
2017-10-26T19:41:15.000
Service Request Number
17-00529801
Overall Service Request Due Date
2017-10-28T16:36:59.000
Method Received Description
Phone
Extra Police Patrol - DPD
Service Request Type: Extra Police Patrol - DPD • Created Date: 2018-01-17T12:31:46.000 • City Council District: 8
Service Request Type
Extra Police Patrol - DPD
Created Date
2018-01-17T12:31:46.000
City Council District
8
Closed Date
2018-01-18T13:20:48.000
Address
3434 ALTAMOORE DR, DALLAS, TX 75241
Y Coordinate
6919938.61477905
Lat Long Location
3434 ALTAMOORE DR, DALLAS, TX 75241
Outcome
Resolved - Information Provided
Ert Estimated Response Time
3
Department
Police Department
X Coordinate
2500509.74596605
Priority
Standard
Status
Closed
Unique Key
1309542588
Update Date
2018-01-18T13:20:48.000
Service Request Number
18-00022710
Overall Service Request Due Date
2018-01-31T12:31:46.000
Method Received Description
Phone
Animal - Neglect - DAS
Service Request Type: Animal - Neglect - DAS • Created Date: 2018-03-11T08:57:01.000 • City Council District: 4
Service Request Type
Animal - Neglect - DAS
Created Date
2018-03-11T08:57:01.000
City Council District
4
Closed Date
2018-03-11T10:12:49.000
Address
2819 FERNWOOD AVE, DALLAS, TX 75216
Y Coordinate
6946414.10691419
Lat Long Location
2819 FERNWOOD AVE, DALLAS, TX 75216
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
1
Department
Dallas Animal Services
X Coordinate
2488668.3137161
Priority
Emergency
Status
Closed
Unique Key
1316078288
Update Date
2018-03-11T10:12:49.000
Service Request Number
18-00107593
Overall Service Request Due Date
2018-03-12T08:57:01.000
Method Received Description
Phone
Garbage Roll Cart - Residential - SAN
Service Request Type: Garbage Roll Cart - Residential - SAN • Created Date: 2017-12-15T14:09:45.000 • City Council District: 1
Service Request Type
Garbage Roll Cart - Residential - SAN
Created Date
2017-12-15T14:09:45.000
City Council District
1
Closed Date
2017-12-19T09:24:24.000
Address
1035 ELDORADO AVE, DALLAS, TX 75208
Y Coordinate
6961925.79928567
Lat Long Location
1035 ELDORADO AVE, DALLAS, TX 75208
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
3
Department
Department of Sanitation Services
X Coordinate
2483459.8328193
Priority
Standard
Status
Closed
Unique Key
1306301703
Update Date
2017-12-19T09:24:24.000
Service Request Number
17-00597161
Overall Service Request Due Date
2017-12-27T14:09:45.000
Method Received Description
Web
Street Repair - Routine - PBW
Service Request Type: Street Repair - Routine - PBW • Created Date: 2018-01-26T14:41:58.000 • City Council District: 9
Service Request Type
Street Repair - Routine - PBW
Created Date
2018-01-26T14:41:58.000
City Council District
9
Closed Date
2018-03-24T06:44:06.000
Address
6929 REDSTART LN, DALLAS, 75214
Y Coordinate
6992252.17936381
Lat Long Location
6929 REDSTART LN, DALLAS, 75214
Ert Estimated Response Time
10
Department
Public Works Department
X Coordinate
2509529.24607342
Priority
Standard
Status
Duplicate (closed)
Unique Key
1310644078
Update Date
2018-03-24T06:44:06.000
Service Request Number
18-00037235
Overall Service Request Due Date
2018-04-27T14:41:58.000
Method Received Description
Mobile Apps
Animal - Stray Dog - DAS
Service Request Type: Animal - Stray Dog - DAS • Created Date: 2018-03-10T09:44:29.000 • City Council District: 7
Service Request Type
Animal - Stray Dog - DAS
Created Date
2018-03-10T09:44:29.000
City Council District
7
Closed Date
2018-03-11T14:44:25.000
Address
1553 CALDWELL AVE, DALLAS, TX 75223
Y Coordinate
6972083.2111745
Lat Long Location
1553 CALDWELL AVE, DALLAS, TX 75223
Outcome
Closed - Unfounded
Ert Estimated Response Time
0
Department
Dallas Animal Services
X Coordinate
2506033.62266137
Priority
Standard
Status
Closed
Unique Key
1316020167
Update Date
2018-03-11T14:44:25.000
Service Request Number
18-00106938
Overall Service Request Due Date
2018-03-15T09:44:29.000
Method Received Description
Phone
Plumbing Violation Apts - CCS
Service Request Type: Plumbing Violation Apts - CCS • Created Date: 2017-11-09T18:48:08.000 • City Council District: 2
Service Request Type
Plumbing Violation Apts - CCS
Created Date
2017-11-09T18:48:08.000
City Council District
2
Closed Date
2017-12-19T08:26:01.000
Address
3637 ALMAZAN DR, DALLAS, TX 75220
Y Coordinate
7001344.24681156
Lat Long Location
3637 ALMAZAN DR, DALLAS, TX 75220
Outcome
Resolved - Through Citizen Action
Ert Estimated Response Time
7
Department
Code Compliance District Group
X Coordinate
2472783.0048973
Priority
Standard
Status
Closed
Unique Key
1302452814
Update Date
2017-12-19T08:26:01.000
Service Request Number
17-00550616
Overall Service Request Due Date
2018-02-08T18:48:08.000
Method Received Description
Phone
Pot hole Repair Routine - PBW
Service Request Type: Pot hole Repair Routine - PBW • Created Date: 2018-03-19T22:51:47.000 • City Council District: 13
Service Request Type
Pot hole Repair Routine - PBW
Created Date
2018-03-19T22:51:47.000
City Council District
13
Closed Date
2018-03-24T16:48:41.000
Address
MEADOWDALE LN & LES JARDINS DR, DALLAS, TX
Y Coordinate
7011378.08273984
Lat Long Location
MEADOWDALE LN & LES JARDINS DR, DALLAS, TX
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
3
Department
Public Works Department
X Coordinate
2479881.89148452
Priority
Standard
Status
Closed
Unique Key
1317215836
Update Date
2018-03-24T16:48:41.000
Service Request Number
18-00123229
Overall Service Request Due Date
2018-03-26T22:51:47.000
Method Received Description
Phone
Animal - Critical Medical - DAS
Service Request Type: Animal - Critical Medical - DAS • Created Date: 2017-12-12T16:32:36.000 • City Council District: 3
Service Request Type
Animal - Critical Medical - DAS
Created Date
2017-12-12T16:32:36.000
City Council District
3
Closed Date
2017-12-19T09:27:03.000
Address
3426 W ILLINOIS AVE, DALLAS, 75211
Y Coordinate
6948829.41663646
Lat Long Location
3426 W ILLINOIS AVE, DALLAS, 75211
Outcome
Resolved - Animal Picked Up
Ert Estimated Response Time
1
Department
Dallas Animal Services
X Coordinate
2467786.34211623
Priority
Emergency
Status
Closed
Unique Key
1305973322
Update Date
2017-12-19T09:27:03.000
Service Request Number
17-00592775
Overall Service Request Due Date
2017-12-13T16:32:36.000
Method Received Description
Phone
Fire Inspection - DFD
Service Request Type: Fire Inspection - DFD • Created Date: 2017-10-26T10:15:51.000 • City Council District: 7
Service Request Type
Fire Inspection - DFD
Created Date
2017-10-26T10:15:51.000
City Council District
7
Closed Date
2017-12-07T08:56:25.000
Address
8703 E R L THORNTON FWY, DALLAS, TX 75228
Y Coordinate
6977008.57340089
Lat Long Location
8703 E R L THORNTON FWY, DALLAS, TX 75228
Outcome
Resolved - Through Citizen Action
Ert Estimated Response Time
10
Department
Fire-Rescue Department
X Coordinate
2523288.21850247
Priority
Standard
Status
Closed
Unique Key
1300677290
Update Date
2017-12-19T15:22:13.000
Service Request Number
17-00528630
Overall Service Request Due Date
2017-12-18T10:15:51.000
Method Received Description
Phone
Animal - Aggressive Activity - DAS
Service Request Type: Animal - Aggressive Activity - DAS • Created Date: 2018-03-10T09:37:32.000 • City Council District: 10
Service Request Type
Animal - Aggressive Activity - DAS
Created Date
2018-03-10T09:37:32.000
City Council District
10
Closed Date
2018-03-10T11:34:24.000
Address
12124 SCHROEDER RD, DALLAS, TX 75243
Y Coordinate
7019814.49190717
Lat Long Location
12124 SCHROEDER RD, DALLAS, TX 75243
Outcome
Closed - Unable to Confirm/Locate Problem
Ert Estimated Response Time
0
Department
Dallas Animal Services
X Coordinate
2501662.52783341
Priority
Emergency
Status
Closed
Unique Key
1316019408
Update Date
2018-03-10T11:34:24.000
Service Request Number
18-00106929
Overall Service Request Due Date
2018-03-11T09:37:32.000
Method Received Description
Phone
Garbage Roll Cart - Residential - SAN
Service Request Type: Garbage Roll Cart - Residential - SAN • Created Date: 2017-12-18T17:39:16.000 • City Council District: 5
Service Request Type
Garbage Roll Cart - Residential - SAN
Created Date
2017-12-18T17:39:16.000
City Council District
5
Closed Date
2017-12-19T16:24:01.000
Address
8715 TRITON LN, DALLAS, TX 75227
Y Coordinate
6961985.52431494
Lat Long Location
8715 TRITON LN, DALLAS, TX 75227
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
3
Department
Department of Sanitation Services
X Coordinate
2530308.05611795
Priority
Standard
Status
Closed
Unique Key
1306538609
Update Date
2017-12-19T16:24:01.000
Service Request Number
17-00600179
Overall Service Request Due Date
2017-12-28T17:39:16.000
Method Received Description
Phone
Animal - Bite - DAS
Service Request Type: Animal - Bite - DAS • Created Date: 2018-03-22T12:08:53.000 • City Council District: 6
Service Request Type
Animal - Bite - DAS
Created Date
2018-03-22T12:08:53.000
City Council District
6
Closed Date
2018-03-24T15:24:54.000
Address
1818 N WESTMORELAND RD, DALLAS, TX 75212
Y Coordinate
6966447.95055614
Lat Long Location
1818 N WESTMORELAND RD, DALLAS, TX 75212
Outcome
Closed - Unfounded
Ert Estimated Response Time
0
Department
Dallas Animal Services
X Coordinate
2468344.73045528
Priority
Emergency
Status
Closed
Unique Key
1317630312
Update Date
2018-03-24T15:24:55.000
Service Request Number
18-00129005
Overall Service Request Due Date
2018-03-24T12:08:53.000
Method Received Description
Phone
Animal - Bite - DAS
Service Request Type: Animal - Bite - DAS • Created Date: 2018-03-22T13:29:27.000 • City Council District: 3
Service Request Type
Animal - Bite - DAS
Created Date
2018-03-22T13:29:27.000
City Council District
3
Closed Date
2018-03-24T15:24:53.000
Address
3438 TANGLE TER, DALLAS, TX 75233
Y Coordinate
6945384.72171605
Lat Long Location
3438 TANGLE TER, DALLAS, TX 75233
Outcome
Closed - Unfounded
Ert Estimated Response Time
0
Department
Dallas Animal Services
X Coordinate
2467443.19356967
Priority
Emergency
Status
Closed
Unique Key
1317647188
Update Date
2018-03-24T15:24:54.000
Service Request Number
18-00129285
Overall Service Request Due Date
2018-03-24T13:29:27.000
Method Received Description
Phone
Graffiti Traffic Signals - TRN
Service Request Type: Graffiti Traffic Signals - TRN • Created Date: 2017-12-19T08:54:14.000 • City Council District: 3
Service Request Type
Graffiti Traffic Signals - TRN
Created Date
2017-12-19T08:54:14.000
City Council District
3
Closed Date
2017-12-19T08:54:45.000
Address
2900 ST DAVID DR, DALLAS, TX 75233
Y Coordinate
6945842.31263363
Lat Long Location
2900 ST DAVID DR, DALLAS, TX 75233
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
10
Department
Street Services
X Coordinate
2470041.78906229
Priority
Standard
Status
Closed
Unique Key
1306568112
Update Date
2017-12-19T08:54:45.000
Service Request Number
17-00600548
Overall Service Request Due Date
2018-01-04T08:54:14.000
Method Received Description
Proactive
Street Spillage/Debris in Right of Way-Hazardous - PBW
Service Request Type: Street Spillage/Debris in Right of Way-Hazardous - PBW • Created Date: 2017-10-26T20:02:15.000 • City Council District: 7
Service Request Type
Street Spillage/Debris in Right of Way-Hazardous - PBW
Created Date
2017-10-26T20:02:15.000
City Council District
7
Closed Date
2017-10-26T22:05:25.000
Address
4000 E ILLINOIS AVE, DALLAS, TX 75216
Y Coordinate
6946676.98968736
Lat Long Location
4000 E ILLINOIS AVE, DALLAS, TX 75216
Outcome
Resolved - Referral to Agency/Contractor
Ert Estimated Response Time
0
Department
Street Services
X Coordinate
2504822.34448221
Priority
Emergency
Status
Closed
Unique Key
1300789274
Update Date
2017-10-26T22:05:25.000
Service Request Number
17-00530003
Overall Service Request Due Date
2017-10-27T20:02:15.000
Method Received Description
Phone
DFW Data AI • Dallas-Fort Worth public-data exploration interface