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311 Service Requests for Fiscal Year (FY) 2013

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2015 to September 30, 2016.

Services 311 Dataset jz3b-puy6 23 fields
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Showing 50 real records
Taxi - Transportation Complaint - AVI
Service Request Type: Taxi - Transportation Complaint - AVI • Created Date: 2018-04-08T13:49:48.000 • City Council District: 2
Service Request Type
Taxi - Transportation Complaint - AVI
Created Date
2018-04-08T13:49:48.000
City Council District
2
Closed Date
2018-04-08T13:50:18.000
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Y Coordinate
6993943.00263998
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Outcome
Resolved - Information Provided
Ert Estimated Response Time
5
Department
Aviation
X Coordinate
2475408.36600984
Priority
Standard
Status
Closed
Unique Key
1319937007
Update Date
2018-04-08T13:50:18.000
Service Request Number
18-00160244
Overall Service Request Due Date
2018-04-27T13:49:48.000
Method Received Description
Proactive
Smoke Detector Request - DFD
Service Request Type: Smoke Detector Request - DFD • Created Date: 2017-12-16T00:00:00.000 • City Council District: 7
Service Request Type
Smoke Detector Request - DFD
Created Date
2017-12-16T00:00:00.000
City Council District
7
Closed Date
2017-12-16T00:00:00.000
Address
6007 PARKDALE DR, DALLAS, 75227
Y Coordinate
6969103.65846514
Lat Long Location
6007 PARKDALE DR, DALLAS, 75227
Ert Estimated Response Time
2
Department
Fire-Rescue Department
X Coordinate
2516212.79905784
Priority
Standard
Status
Closed
Unique Key
1306592703
Update Date
2017-12-19T10:48:27.000
Service Request Number
17-00600926
Overall Service Request Due Date
2018-01-03T00:00:00.000
Method Received Description
Mass Entry
Water/Wastewater Line Locate - SCS
Service Request Type: Water/Wastewater Line Locate - SCS • Created Date: 2017-12-18T20:03:14.000 • City Council District: 13
Service Request Type
Water/Wastewater Line Locate - SCS
Created Date
2017-12-18T20:03:14.000
City Council District
13
Closed Date
2017-12-19T10:04:22.000
Address
10021 PENSIVE DR, DALLAS, TX 75229
Y Coordinate
7007564.96558994
Lat Long Location
10021 PENSIVE DR, DALLAS, TX 75229
Outcome
Closed - Close SR
Ert Estimated Response Time
1
Department
Management Services
X Coordinate
2467294.84705881
Priority
Standard
Status
Closed
Unique Key
1306543441
Update Date
2017-12-19T10:04:22.000
Service Request Number
17-00600245
Overall Service Request Due Date
2017-12-20T20:03:14.000
Method Received Description
Web
Animal - Neglect - DAS
Service Request Type: Animal - Neglect - DAS • Created Date: 2017-12-18T15:20:24.000 • City Council District: 9
Service Request Type
Animal - Neglect - DAS
Created Date
2017-12-18T15:20:24.000
City Council District
9
Closed Date
2017-12-19T07:51:31.000
Address
2427 COSTA MESA DR, DALLAS, TX 75228
Y Coordinate
6998278.7847804
Lat Long Location
2427 COSTA MESA DR, DALLAS, TX 75228
Outcome
Unresolved - Reinspection Required
Ert Estimated Response Time
1
Department
Dallas Animal Services
X Coordinate
2529958.04940466
Priority
Emergency
Status
Closed
Unique Key
1306517438
Update Date
2017-12-19T07:51:32.000
Service Request Number
17-00599928
Overall Service Request Due Date
2017-12-19T15:20:24.000
Method Received Description
Phone
Chronic Noise Complaint - DPD
Service Request Type: Chronic Noise Complaint - DPD • Created Date: 2018-03-15T00:46:17.000 • City Council District: 1
Service Request Type
Chronic Noise Complaint - DPD
Created Date
2018-03-15T00:46:17.000
City Council District
1
Closed Date
2018-03-24T10:43:38.000
Address
505 E 8TH ST, DALLAS, TX 75203
Y Coordinate
6960262.95202597
Lat Long Location
505 E 8TH ST, DALLAS, TX 75203
Outcome
Resolved - Information Provided
Ert Estimated Response Time
3
Department
Police Department
X Coordinate
2485752.66535563
Priority
Standard
Status
Closed
Unique Key
1316597294
Update Date
2018-03-24T10:43:38.000
Service Request Number
18-00114686
Overall Service Request Due Date
2018-03-29T00:46:17.000
Method Received Description
Phone
Garbage - Missed - SAN
Service Request Type: Garbage - Missed - SAN • Created Date: 2018-03-22T16:50:51.000 • City Council District: 9
Service Request Type
Garbage - Missed - SAN
Created Date
2018-03-22T16:50:51.000
City Council District
9
Closed Date
2018-03-24T16:13:57.000
Address
7127 WESTBROOK LN, DALLAS, TX 75214
Y Coordinate
6995414.52995568
Lat Long Location
7127 WESTBROOK LN, DALLAS, TX 75214
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
1
Department
Department of Sanitation Services
X Coordinate
2509461.12196939
Priority
Standard
Status
Closed
Unique Key
1317694689
Update Date
2018-03-24T16:13:57.000
Service Request Number
18-00129965
Overall Service Request Due Date
2018-03-27T16:50:51.000
Method Received Description
Web
Garbage - Missed - SAN
Service Request Type: Garbage - Missed - SAN • Created Date: 2017-12-15T12:54:10.000 • City Council District: 8
Service Request Type
Garbage - Missed - SAN
Created Date
2017-12-15T12:54:10.000
City Council District
8
Closed Date
2017-12-19T12:00:25.000
Address
417 FORSYTHE DR, DALLAS, TX 75217
Y Coordinate
6945676.79327983
Lat Long Location
417 FORSYTHE DR, DALLAS, TX 75217
Outcome
Resolved - Information Provided
Ert Estimated Response Time
1
Department
Department of Sanitation Services
X Coordinate
2524777.53309146
Priority
Standard
Status
Closed
Unique Key
1306291778
Update Date
2017-12-19T12:00:25.000
Service Request Number
17-00597037
Overall Service Request Due Date
2017-12-20T12:54:10.000
Method Received Description
Phone
No Building Permit - CCS
Service Request Type: No Building Permit - CCS • Created Date: 2017-10-05T12:24:43.000 • City Council District: 8
Service Request Type
No Building Permit - CCS
Created Date
2017-10-05T12:24:43.000
City Council District
8
Closed Date
2017-12-19T10:46:27.000
Address
9321 NEWHALL ST, DALLAS, TX 75232
Y Coordinate
6918267.2100506
Lat Long Location
9321 NEWHALL ST, DALLAS, TX 75232
Outcome
Resolved - Through Citizen Action
Ert Estimated Response Time
10
Department
Code Compliance District Group
X Coordinate
2479880.76229788
Priority
Standard
Status
Closed
Unique Key
1297918676
Update Date
2017-12-19T10:46:27.000
Service Request Number
17-00497016
Overall Service Request Due Date
2017-11-16T12:24:43.000
Method Received Description
Proactive
Parking - Report a Violation - TRN
Service Request Type: Parking - Report a Violation - TRN • Created Date: 2018-03-23T10:14:43.000 • City Council District: 13
Service Request Type
Parking - Report a Violation - TRN
Created Date
2018-03-23T10:14:43.000
City Council District
13
Closed Date
2018-03-24T16:25:49.000
Address
8604 TURTLE CREEK BLVD, DALLAS, TX 75225
Y Coordinate
7002664.13301129
Lat Long Location
8604 TURTLE CREEK BLVD, DALLAS, TX 75225
Outcome
Resolved - Through Citizen Action
Ert Estimated Response Time
0
Department
Transportation Department
X Coordinate
2493614.99456077
Priority
Standard
Status
Closed
Unique Key
1317759800
Update Date
2018-03-24T16:25:49.000
Service Request Number
18-00130771
Overall Service Request Due Date
2018-03-25T10:14:43.000
Method Received Description
Phone
Animal - Bite - DAS
Service Request Type: Animal - Bite - DAS • Created Date: 2018-03-14T14:25:30.000 • City Council District: 12
Service Request Type
Animal - Bite - DAS
Created Date
2018-03-14T14:25:30.000
City Council District
12
Closed Date
2018-03-24T12:03:37.000
Address
18121 MARSH LN, DALLAS, TX 75287
Y Coordinate
7049705.8957392
Lat Long Location
18121 MARSH LN, DALLAS, TX 75287
Outcome
Closed - Unfounded
Ert Estimated Response Time
0
Department
Dallas Animal Services
X Coordinate
2472564.39582815
Priority
Emergency
Status
Closed
Unique Key
1316538789
Update Date
2018-03-24T12:03:38.000
Service Request Number
18-00113872
Overall Service Request Due Date
2018-03-16T14:25:30.000
Method Received Description
Phone
Animal - Bite - DAS
Service Request Type: Animal - Bite - DAS • Created Date: 2017-12-09T17:16:35.000 • City Council District: 11
Service Request Type
Animal - Bite - DAS
Created Date
2017-12-09T17:16:35.000
City Council District
11
Closed Date
2017-12-19T07:52:02.000
Address
13353 EMILY RD, DALLAS, TX 75240
Y Coordinate
7025490.02965099
Lat Long Location
13353 EMILY RD, DALLAS, TX 75240
Outcome
Resolved - Through Citizen Action
Ert Estimated Response Time
0
Department
Dallas Animal Services
X Coordinate
2500932.7483307
Priority
Emergency
Status
Closed
Unique Key
1305687427
Update Date
2017-12-19T07:52:02.000
Service Request Number
17-00589057
Overall Service Request Due Date
2017-12-11T17:16:35.000
Method Received Description
Proactive
Animal - Stray Dog - DAS
Service Request Type: Animal - Stray Dog - DAS • Created Date: 2018-05-04T13:52:51.000 • City Council District: 6
Service Request Type
Animal - Stray Dog - DAS
Created Date
2018-05-04T13:52:51.000
City Council District
6
Closed Date
2018-05-06T13:05:36.000
Address
N JUSTIN AVE & GOODMAN ST, DALLAS,
Y Coordinate
6961737.06945275
Lat Long Location
N JUSTIN AVE & GOODMAN ST, DALLAS,
Outcome
Resolved - Citation Issued
Ert Estimated Response Time
0
Department
Dallas Animal Services
X Coordinate
2456812.6432806
Priority
Standard
Status
Closed
Unique Key
1325256451
Update Date
2018-05-06T13:05:36.000
Service Request Number
18-00210459
Overall Service Request Due Date
2018-05-09T13:52:51.000
Method Received Description
Phone
Garbage - Missed - SAN
Service Request Type: Garbage - Missed - SAN • Created Date: 2018-03-21T19:11:29.000 • City Council District: 6
Service Request Type
Garbage - Missed - SAN
Created Date
2018-03-21T19:11:29.000
City Council District
6
Closed Date
2018-03-24T14:30:38.000
Address
3419 HIGH BLUFF DR, DALLAS, TX 75234
Y Coordinate
7019092.46508411
Lat Long Location
3419 HIGH BLUFF DR, DALLAS, TX 75234
Outcome
Resolved - Information Provided
Ert Estimated Response Time
1
Department
Department of Sanitation Services
X Coordinate
2470555.51022703
Priority
Standard
Status
Closed
Unique Key
1317546459
Update Date
2018-03-24T14:30:38.000
Service Request Number
18-00127877
Overall Service Request Due Date
2018-03-26T19:11:29.000
Method Received Description
Web
Dead Animal Pick Up - SAN
Service Request Type: Dead Animal Pick Up - SAN • Created Date: 2018-03-23T16:41:24.000 • Closed Date: 2018-03-24T16:55:37.000
Service Request Type
Dead Animal Pick Up - SAN
Created Date
2018-03-23T16:41:24.000
Closed Date
2018-03-24T16:55:37.000
Address
321 CALUMET AVE, DALLAS, TX 75211
Y Coordinate
6956990.24451944
Lat Long Location
321 CALUMET AVE, DALLAS, TX 75211
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
1
Department
Department of Sanitation Services
X Coordinate
2462239.65924658
Priority
Emergency
Status
Closed
Unique Key
1317853388
Update Date
2018-03-24T16:55:36.000
Service Request Number
18-00132225
Overall Service Request Due Date
2018-03-24T16:41:24.000
Method Received Description
Phone
Educational Request - DFD
Service Request Type: Educational Request - DFD • Created Date: 2017-12-19T15:09:04.000 • City Council District: 11
Service Request Type
Educational Request - DFD
Created Date
2017-12-19T15:09:04.000
City Council District
11
Closed Date
2017-12-19T15:12:40.000
Address
12001 N CENTRAL EXPY, DALLAS, TX 75243
Y Coordinate
7019053.89789169
Lat Long Location
12001 N CENTRAL EXPY, DALLAS, TX 75243
Outcome
Resolved - Information Provided
Ert Estimated Response Time
2
Department
Fire-Rescue Department
X Coordinate
2499719.78144876
Priority
Standard
Status
Closed
Unique Key
1306633356
Update Date
2017-12-19T15:12:40.000
Service Request Number
17-00601556
Overall Service Request Due Date
2018-01-04T15:09:04.000
Method Received Description
Phone
Parking - Report a Violation - TRN
Service Request Type: Parking - Report a Violation - TRN • Created Date: 2017-12-19T11:40:32.000 • City Council District: 14
Service Request Type
Parking - Report a Violation - TRN
Created Date
2017-12-19T11:40:32.000
City Council District
14
Closed Date
2017-12-19T12:42:55.000
Address
3901 TRAVIS ST, DALLAS, TX 75204
Y Coordinate
6982299.21626502
Lat Long Location
3901 TRAVIS ST, DALLAS, TX 75204
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
0
Department
Transportation Department
X Coordinate
2491695.85560137
Priority
Standard
Status
Closed
Unique Key
1306601670
Update Date
2017-12-19T12:42:55.000
Service Request Number
17-00601060
Overall Service Request Due Date
2017-12-21T11:40:32.000
Method Received Description
Web
Taxi - Transportation Complaint - AVI
Service Request Type: Taxi - Transportation Complaint - AVI • Created Date: 2018-03-10T10:45:22.000 • City Council District: 2
Service Request Type
Taxi - Transportation Complaint - AVI
Created Date
2018-03-10T10:45:22.000
City Council District
2
Closed Date
2018-03-10T10:45:57.000
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Outcome
Resolved - Information Provided
Ert Estimated Response Time
5
Department
Aviation
X Coordinate
2475408.364118
Priority
Standard
Status
Closed
Unique Key
1316026008
Update Date
2018-03-10T10:45:57.000
Service Request Number
18-00107017
Overall Service Request Due Date
2018-03-30T10:45:22.000
Method Received Description
Proactive
Dead Animal Pick Up - SAN
Service Request Type: Dead Animal Pick Up - SAN • Created Date: 2018-04-22T19:10:49.000 • City Council District: 12
Service Request Type
Dead Animal Pick Up - SAN
Created Date
2018-04-22T19:10:49.000
City Council District
12
Closed Date
2018-04-23T16:12:03.000
Address
2515 KINGSRIDGE DR, DALLAS, TX 75287
Y Coordinate
7048164.46765445
Lat Long Location
2515 KINGSRIDGE DR, DALLAS, TX 75287
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
1
Department
Department of Sanitation Services
X Coordinate
2468238.14948271
Priority
Emergency
Status
Closed
Unique Key
1322404901
Update Date
2018-04-23T16:30:14.000
Service Request Number
18-00186098
Overall Service Request Due Date
2018-04-23T19:10:49.000
Method Received Description
Web
Parking - Report a Violation - TRN
Service Request Type: Parking - Report a Violation - TRN • Created Date: 2018-03-10T17:16:16.000 • City Council District: 14
Service Request Type
Parking - Report a Violation - TRN
Created Date
2018-03-10T17:16:16.000
City Council District
14
Closed Date
2018-03-10T21:43:06.000
Address
HUGO ST & STATE ST, DALLAS, TX
Y Coordinate
6978070.47739464
Lat Long Location
HUGO ST & STATE ST, DALLAS, TX
Outcome
Closed - Unable to Confirm/Locate Problem
Ert Estimated Response Time
0
Department
Transportation Department
X Coordinate
2492266.21336404
Priority
Standard
Status
Closed
Unique Key
1316052188
Update Date
2018-03-10T21:43:06.000
Service Request Number
18-00107357
Overall Service Request Due Date
2018-03-12T17:16:16.000
Method Received Description
Phone
Animal - Vaccination Investigation - DAS
Service Request Type: Animal - Vaccination Investigation - DAS • Created Date: 2018-03-11T09:59:47.000 • City Council District: 5
Service Request Type
Animal - Vaccination Investigation - DAS
Created Date
2018-03-11T09:59:47.000
City Council District
5
Closed Date
2018-03-11T11:08:06.000
Address
6818 MILITARY PKWY, DALLAS, TX 75227
Y Coordinate
6968924.65384787
Lat Long Location
6818 MILITARY PKWY, DALLAS, TX 75227
Outcome
Resolved - Information Provided
Ert Estimated Response Time
20
Department
Dallas Animal Services
X Coordinate
2520760.61807981
Priority
Standard
Status
Closed
Unique Key
1316081316
Update Date
2018-03-11T11:08:06.000
Service Request Number
18-00107628
Overall Service Request Due Date
2018-04-23T09:59:47.000
Method Received Description
Proactive
Garbage Roll Cart - Residential - SAN
Service Request Type: Garbage Roll Cart - Residential - SAN • Created Date: 2017-12-15T13:21:59.000 • City Council District: 14
Service Request Type
Garbage Roll Cart - Residential - SAN
Created Date
2017-12-15T13:21:59.000
City Council District
14
Closed Date
2017-12-19T10:34:47.000
Address
6142 BRYAN PKWY, DALLAS, TX 75206
Y Coordinate
6982113.15564018
Lat Long Location
6142 BRYAN PKWY, DALLAS, TX 75206
Outcome
Closed - Unable to Confirm/Locate Problem
Ert Estimated Response Time
3
Department
Department of Sanitation Services
X Coordinate
2502404.62197716
Priority
Standard
Status
Closed
Unique Key
1306294868
Update Date
2017-12-19T10:34:47.000
Service Request Number
17-00597078
Overall Service Request Due Date
2017-12-27T13:21:59.000
Method Received Description
Phone
Fire Inspection - DFD
Service Request Type: Fire Inspection - DFD • Created Date: 2017-12-04T15:43:49.000 • City Council District: 10
Service Request Type
Fire Inspection - DFD
Created Date
2017-12-04T15:43:49.000
City Council District
10
Closed Date
2017-12-19T16:07:34.000
Address
9090 SKILLMAN ST, DALLAS, TX 75243
Y Coordinate
7014233.02955735
Lat Long Location
9090 SKILLMAN ST, DALLAS, TX 75243
Outcome
Resolved - Through Citizen Action
Ert Estimated Response Time
10
Department
Fire-Rescue Department
X Coordinate
2514918.02075124
Priority
Standard
Status
Closed
Unique Key
1305085555
Update Date
2017-12-19T16:07:33.000
Service Request Number
17-00581551
Overall Service Request Due Date
2018-01-25T15:43:49.000
Method Received Description
Phone
Creek Bank Erosion - TWM
Service Request Type: Creek Bank Erosion - TWM • Created Date: 2017-11-29T10:22:51.000 • City Council District: 7
Service Request Type
Creek Bank Erosion - TWM
Created Date
2017-11-29T10:22:51.000
City Council District
7
Closed Date
2017-12-19T09:43:34.000
Address
4147 O B CROWE DR, DALLAS, TX 75227
Y Coordinate
6970177.96483991
Lat Long Location
4147 O B CROWE DR, DALLAS, TX 75227
Outcome
Resolved - Referral to Agency/Contractor
Ert Estimated Response Time
14
Department
Trinity Watershed Management
X Coordinate
2533531.49843726
Priority
Standard
Status
Closed
Unique Key
1304553403
Update Date
2017-12-19T09:43:33.000
Service Request Number
17-00574254
Overall Service Request Due Date
2017-12-19T10:22:51.000
Method Received Description
Phone
Taxi - Transportation Complaint - AVI
Service Request Type: Taxi - Transportation Complaint - AVI • Created Date: 2017-12-19T10:31:40.000 • City Council District: 2
Service Request Type
Taxi - Transportation Complaint - AVI
Created Date
2017-12-19T10:31:40.000
City Council District
2
Closed Date
2017-12-19T10:32:39.000
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Y Coordinate
6993943.00263998
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Outcome
Resolved - Information Provided
Ert Estimated Response Time
5
Department
Aviation
X Coordinate
2475408.36600984
Priority
Standard
Status
Closed
Unique Key
1306588939
Update Date
2017-12-19T10:32:39.000
Service Request Number
17-00600870
Overall Service Request Due Date
2018-01-10T10:31:40.000
Method Received Description
Proactive
Parking - Report of Violation - TRN
Service Request Type: Parking - Report of Violation - TRN • Created Date: 2017-11-12T10:52:44.000 • City Council District: 10
Service Request Type
Parking - Report of Violation - TRN
Created Date
2017-11-12T10:52:44.000
City Council District
10
Closed Date
2017-11-12T14:36:33.000
Address
8718 LOCKHAVEN DR, DALLAS, TX 75238
Y Coordinate
7003262.12721728
Lat Long Location
8718 LOCKHAVEN DR, DALLAS, TX 75238
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
0
Department
Transportation Department
X Coordinate
2518763.37571275
Priority
Standard
Status
Closed
Unique Key
1302705257
Update Date
2017-11-12T14:36:33.000
Service Request Number
17-00553024
Overall Service Request Due Date
2017-11-14T10:52:44.000
Method Received Description
Phone
Animal - Loose Dog (Owned) - DAS
Service Request Type: Animal - Loose Dog (Owned) - DAS • Created Date: 2018-03-24T12:10:34.000 • City Council District: 4
Service Request Type
Animal - Loose Dog (Owned) - DAS
Created Date
2018-03-24T12:10:34.000
City Council District
4
Closed Date
2018-03-24T16:10:08.000
Address
2511 BRITTON AVE, DALLAS, TX 75216
Y Coordinate
6948217.75253285
Lat Long Location
2511 BRITTON AVE, DALLAS, TX 75216
Outcome
Resolved - Animal Picked Up
Ert Estimated Response Time
1
Department
Dallas Animal Services
X Coordinate
2489081.62997523
Priority
Emergency
Status
Closed
Unique Key
1317908564
Update Date
2018-03-24T16:10:08.000
Service Request Number
18-00132884
Overall Service Request Due Date
2018-03-27T12:10:34.000
Method Received Description
Proactive
Animal - Loose Dog (Owned) - DAS
Service Request Type: Animal - Loose Dog (Owned) - DAS • Created Date: 2018-03-24T12:22:43.000 • City Council District: 3
Service Request Type
Animal - Loose Dog (Owned) - DAS
Created Date
2018-03-24T12:22:43.000
City Council District
3
Closed Date
2018-03-24T15:14:46.000
Address
4243 BARKSDALE CT, DALLAS, TX 75211
Y Coordinate
6957105.42305536
Lat Long Location
4243 BARKSDALE CT, DALLAS, TX 75211
Outcome
Unresolved - Reinspection Required
Ert Estimated Response Time
1
Department
Dallas Animal Services
X Coordinate
2463649.49103483
Priority
Emergency
Status
Closed
Unique Key
1317909339
Update Date
2018-03-24T15:14:45.000
Service Request Number
18-00132892
Overall Service Request Due Date
2018-03-27T12:22:43.000
Method Received Description
Web
Garbage Roll Cart - Residential - SAN
Service Request Type: Garbage Roll Cart - Residential - SAN • Created Date: 2017-12-14T15:30:04.000 • City Council District: 8
Service Request Type
Garbage Roll Cart - Residential - SAN
Created Date
2017-12-14T15:30:04.000
City Council District
8
Closed Date
2017-12-19T08:53:19.000
Address
1614 BARBADOS CT, DALLAS, TX 75217
Y Coordinate
6937247.41715213
Lat Long Location
1614 BARBADOS CT, DALLAS, TX 75217
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
3
Department
Department of Sanitation Services
X Coordinate
2534378.96903102
Priority
Standard
Status
Closed
Unique Key
1306209590
Update Date
2017-12-19T08:53:18.000
Service Request Number
17-00595893
Overall Service Request Due Date
2017-12-26T15:30:04.000
Method Received Description
Phone
Animal - Neglect - DAS
Service Request Type: Animal - Neglect - DAS • Created Date: 2017-11-11T23:36:50.000 • City Council District: 2
Service Request Type
Animal - Neglect - DAS
Created Date
2017-11-11T23:36:50.000
City Council District
2
Closed Date
2017-11-12T08:28:43.000
Address
5301 MAPLE SPRINGS BLVD, DALLAS, TX 75235
Y Coordinate
6985903.83462162
Lat Long Location
5301 MAPLE SPRINGS BLVD, DALLAS, TX 75235
Outcome
Closed - Unfounded
Ert Estimated Response Time
1
Department
Dallas Animal Services
X Coordinate
2482356.44963962
Priority
Emergency
Status
Closed
Unique Key
1302689553
Update Date
2017-11-12T08:28:43.000
Service Request Number
17-00552909
Overall Service Request Due Date
2017-11-12T23:36:50.000
Method Received Description
Phone
Limousine - Transportation Complaint - AVI
Service Request Type: Limousine - Transportation Complaint - AVI • Created Date: 2018-03-10T13:38:08.000 • City Council District: 2
Service Request Type
Limousine - Transportation Complaint - AVI
Created Date
2018-03-10T13:38:08.000
City Council District
2
Closed Date
2018-03-10T13:38:46.000
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Outcome
Resolved - Information Provided
Ert Estimated Response Time
5
Department
Aviation
X Coordinate
2475408.364118
Priority
Standard
Status
Closed
Unique Key
1316039982
Update Date
2018-03-10T13:38:46.000
Service Request Number
18-00107215
Overall Service Request Due Date
2018-03-30T13:38:08.000
Method Received Description
Proactive
Dead Animal Pick Up - SAN
Service Request Type: Dead Animal Pick Up - SAN • Created Date: 2017-12-19T09:40:31.000 • City Council District: 1
Service Request Type
Dead Animal Pick Up - SAN
Created Date
2017-12-19T09:40:31.000
City Council District
1
Closed Date
2017-12-19T11:13:40.000
Address
700 W CANTY ST, DALLAS, TX 75208
Y Coordinate
6960696.65788938
Lat Long Location
700 W CANTY ST, DALLAS, TX 75208
Ert Estimated Response Time
1
Department
Department of Sanitation Services
X Coordinate
2480837.3177776
Priority
Emergency
Status
Closed
Unique Key
1306576783
Update Date
2017-12-19T11:13:39.000
Service Request Number
17-00600677
Overall Service Request Due Date
2017-12-20T09:40:31.000
Method Received Description
311 IVR
Pot hole - Hazardous - PBW
Service Request Type: Pot hole - Hazardous - PBW • Created Date: 2017-10-26T16:56:33.000 • City Council District: 13
Service Request Type
Pot hole - Hazardous - PBW
Created Date
2017-10-26T16:56:33.000
City Council District
13
Closed Date
2017-10-26T23:45:44.000
Address
WEBB CHAPEL RD & ROYAL LN, DALLAS, TX
Y Coordinate
7012516.14216624
Lat Long Location
WEBB CHAPEL RD & ROYAL LN, DALLAS, TX
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
0
Department
Street Services
X Coordinate
2468626.92811
Priority
Emergency
Status
Closed
Unique Key
1300775365
Update Date
2017-10-26T23:45:44.000
Service Request Number
17-00529848
Overall Service Request Due Date
2017-10-27T16:56:33.000
Method Received Description
Phone
Taxi - Transportation Complaint - AVI
Service Request Type: Taxi - Transportation Complaint - AVI • Created Date: 2017-11-12T09:08:08.000 • City Council District: 2
Service Request Type
Taxi - Transportation Complaint - AVI
Created Date
2017-11-12T09:08:08.000
City Council District
2
Closed Date
2017-11-12T09:08:57.000
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Y Coordinate
6993943.00263998
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Outcome
Resolved - Information Provided
Ert Estimated Response Time
5
Department
Aviation
X Coordinate
2475408.36600984
Priority
Standard
Status
Closed
Unique Key
1302700547
Update Date
2017-11-12T09:08:57.000
Service Request Number
17-00552970
Overall Service Request Due Date
2017-12-05T09:08:08.000
Method Received Description
Proactive
Signs - Public Right of Way - CCS
Service Request Type: Signs - Public Right of Way - CCS • Created Date: 2017-11-12T21:54:23.000 • City Council District: 14
Service Request Type
Signs - Public Right of Way - CCS
Created Date
2017-11-12T21:54:23.000
City Council District
14
Closed Date
2017-11-12T23:55:08.000
Address
800 N FITZHUGH AVE, DALLAS, TX 75246
Y Coordinate
6978278.34018121
Lat Long Location
800 N FITZHUGH AVE, DALLAS, TX 75246
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
2
Department
Code Compliance District Group
X Coordinate
2500401.77666642
Priority
Standard
Status
Closed
Unique Key
1302742164
Update Date
2017-11-12T23:55:08.000
Service Request Number
17-00553462
Overall Service Request Due Date
2017-11-20T21:54:23.000
Method Received Description
Proactive
Garbage Roll Cart - Residential - SAN
Service Request Type: Garbage Roll Cart - Residential - SAN • Created Date: 2017-12-15T09:42:57.000 • City Council District: 4
Service Request Type
Garbage Roll Cart - Residential - SAN
Created Date
2017-12-15T09:42:57.000
City Council District
4
Closed Date
2017-12-19T08:40:59.000
Address
903 S BECKLEY AVE, DALLAS, TX 75203
Y Coordinate
6955247.04177091
Lat Long Location
903 S BECKLEY AVE, DALLAS, TX 75203
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
3
Department
Department of Sanitation Services
X Coordinate
2484150.87582504
Priority
Standard
Status
Closed
Unique Key
1306261038
Update Date
2017-12-19T08:40:59.000
Service Request Number
17-00596572
Overall Service Request Due Date
2017-12-27T09:42:57.000
Method Received Description
Phone
Water/Wastewater Line Locate - SCS
Service Request Type: Water/Wastewater Line Locate - SCS • Created Date: 2017-12-18T20:09:45.000 • City Council District: 13
Service Request Type
Water/Wastewater Line Locate - SCS
Created Date
2017-12-18T20:09:45.000
City Council District
13
Closed Date
2017-12-19T09:48:12.000
Address
10318 CRITTENDON DR, DALLAS, TX 75229
Y Coordinate
7009720.46448428
Lat Long Location
10318 CRITTENDON DR, DALLAS, TX 75229
Outcome
Closed - Close SR
Ert Estimated Response Time
1
Department
Management Services
X Coordinate
2472752.1478509
Priority
Standard
Status
Closed
Unique Key
1306543670
Update Date
2017-12-19T09:48:12.000
Service Request Number
17-00600249
Overall Service Request Due Date
2017-12-20T20:09:45.000
Method Received Description
Web
Signs - Public Right of Way - CCS
Service Request Type: Signs - Public Right of Way - CCS • Created Date: 2017-11-12T21:53:11.000 • City Council District: 2
Service Request Type
Signs - Public Right of Way - CCS
Created Date
2017-11-12T21:53:11.000
City Council District
2
Closed Date
2017-11-12T23:51:26.000
Address
4800 PARRY AVE, DALLAS, TX 75223
Y Coordinate
6974240.19509475
Lat Long Location
4800 PARRY AVE, DALLAS, TX 75223
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
2
Department
Code Compliance District Group
X Coordinate
2503597.91470933
Priority
Standard
Status
Closed
Unique Key
1302742037
Update Date
2017-11-12T23:51:26.000
Service Request Number
17-00553461
Overall Service Request Due Date
2017-11-20T21:53:11.000
Method Received Description
Proactive
Animal - Vaccination Investigation - DAS
Service Request Type: Animal - Vaccination Investigation - DAS • Created Date: 2017-11-12T14:47:54.000 • City Council District: 5
Service Request Type
Animal - Vaccination Investigation - DAS
Created Date
2017-11-12T14:47:54.000
City Council District
5
Closed Date
2017-11-12T15:11:29.000
Address
6811 BARRETT DR, DALLAS, TX 75217
Y Coordinate
6953333.15479359
Lat Long Location
6811 BARRETT DR, DALLAS, TX 75217
Outcome
Resolved - Information Provided
Ert Estimated Response Time
20
Department
Dallas Animal Services
X Coordinate
2520337.78347786
Priority
Standard
Status
Closed
Unique Key
1302719501
Update Date
2017-11-12T15:11:29.000
Service Request Number
17-00553207
Overall Service Request Due Date
2017-12-28T14:47:54.000
Method Received Description
Proactive
Obstruction Alley/Sidewalk/Street - CCS
Service Request Type: Obstruction Alley/Sidewalk/Street - CCS • Created Date: 2017-12-09T19:58:03.000 • City Council District: 9
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Created Date
2017-12-09T19:58:03.000
City Council District
9
Closed Date
2017-12-19T10:50:24.000
Address
2946 ANDREA LN, DALLAS, 75228
Y Coordinate
6988970.96413728
Lat Long Location
2946 ANDREA LN, DALLAS, 75228
Ert Estimated Response Time
8
Department
Code Compliance District Group
X Coordinate
2532215.90207671
Priority
Standard
Status
Closed
Unique Key
1305692118
Update Date
2017-12-19T10:50:24.000
Service Request Number
17-00589089
Overall Service Request Due Date
2018-02-15T19:58:03.000
Method Received Description
Mobile Apps
Substandard Structure - CCS
Service Request Type: Substandard Structure - CCS • Created Date: 2017-06-21T12:23:14.000 • City Council District: 7
Service Request Type
Substandard Structure - CCS
Created Date
2017-06-21T12:23:14.000
City Council District
7
Closed Date
2017-12-19T16:05:32.000
Address
1817 WONDERLIGHT LN, DALLAS, TX 75228
Y Coordinate
6983963.83164685
Lat Long Location
1817 WONDERLIGHT LN, DALLAS, TX 75228
Outcome
Resolved - Through Citizen Action
Ert Estimated Response Time
10
Department
Code Compliance District Group
X Coordinate
2526362.21098426
Priority
Standard
Status
Closed
Unique Key
1278806767
Update Date
2017-12-19T16:05:31.000
Service Request Number
17-00297846
Overall Service Request Due Date
2017-12-12T12:23:14.000
Method Received Description
Proactive
Taxi - Transportation Complaint - AVI
Service Request Type: Taxi - Transportation Complaint - AVI • Created Date: 2017-11-12T14:19:22.000 • City Council District: 2
Service Request Type
Taxi - Transportation Complaint - AVI
Created Date
2017-11-12T14:19:22.000
City Council District
2
Closed Date
2017-11-12T14:20:12.000
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Y Coordinate
6993943.00263998
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Outcome
Resolved - Information Provided
Ert Estimated Response Time
5
Department
Aviation
X Coordinate
2475408.36600984
Priority
Standard
Status
Closed
Unique Key
1302716203
Update Date
2017-11-12T14:20:12.000
Service Request Number
17-00553148
Overall Service Request Due Date
2017-12-05T14:19:22.000
Method Received Description
Proactive
Parking - Report of Violation - TRN
Service Request Type: Parking - Report of Violation - TRN • Created Date: 2017-10-26T16:35:09.000 • City Council District: 1
Service Request Type
Parking - Report of Violation - TRN
Created Date
2017-10-26T16:35:09.000
City Council District
1
Closed Date
2017-10-26T19:59:47.000
Address
600 HAINES AVE, DALLAS, 75208
Y Coordinate
6959696.48507293
Lat Long Location
600 HAINES AVE, DALLAS, 75208
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
0
Department
Transportation Department
X Coordinate
2482162.25855064
Priority
Standard
Status
Closed
Unique Key
1300771474
Update Date
2017-10-26T19:59:47.000
Service Request Number
17-00529797
Overall Service Request Due Date
2017-10-28T16:35:09.000
Method Received Description
Phone
Animal - Loose Dog (Owned) - DAS
Service Request Type: Animal - Loose Dog (Owned) - DAS • Created Date: 2018-04-04T09:31:52.000 • City Council District: 7
Service Request Type
Animal - Loose Dog (Owned) - DAS
Created Date
2018-04-04T09:31:52.000
City Council District
7
Closed Date
2018-04-08T15:40:11.000
Address
3610 PENELOPE ST, DALLAS, TX 75210
Y Coordinate
6967742.29682058
Lat Long Location
3610 PENELOPE ST, DALLAS, TX 75210
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
1
Department
Dallas Animal Services
X Coordinate
2505349.25106989
Priority
Emergency
Status
Closed
Unique Key
1319395873
Update Date
2018-04-08T15:40:11.000
Service Request Number
18-00152780
Overall Service Request Due Date
2018-04-07T09:31:52.000
Method Received Description
Phone
Parking - Report of Violation - TRN
Service Request Type: Parking - Report of Violation - TRN • Created Date: 2017-10-25T23:13:25.000 • City Council District: 2
Service Request Type
Parking - Report of Violation - TRN
Created Date
2017-10-25T23:13:25.000
City Council District
2
Closed Date
2017-10-26T20:39:02.000
Address
2228 MOSER AVE, DALLAS, TX 75206
Y Coordinate
6983048.86098164
Lat Long Location
2228 MOSER AVE, DALLAS, TX 75206
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
0
Department
Transportation Department
X Coordinate
2497450.36985832
Priority
Standard
Status
Closed
Unique Key
1300633097
Update Date
2017-10-26T20:39:57.000
Service Request Number
17-00528178
Overall Service Request Due Date
2017-10-27T23:13:25.000
Method Received Description
Web
Bulky Trash Violations - CCS
Service Request Type: Bulky Trash Violations - CCS • Created Date: 2017-12-11T15:23:40.000 • City Council District: 10
Service Request Type
Bulky Trash Violations - CCS
Created Date
2017-12-11T15:23:40.000
City Council District
10
Closed Date
2017-12-19T09:39:58.000
Address
9925 WOOD FOREST DR, DALLAS, TX 75243
Y Coordinate
7018969.67971084
Lat Long Location
9925 WOOD FOREST DR, DALLAS, TX 75243
Outcome
Resolved - Referral to Agency/Contractor
Ert Estimated Response Time
3
Department
Code Compliance District Group
X Coordinate
2515856.14749706
Priority
Standard
Status
Closed
Unique Key
1305828687
Update Date
2017-12-19T09:39:58.000
Service Request Number
17-00590815
Overall Service Request Due Date
2017-12-20T15:23:40.000
Method Received Description
Proactive
Taxi - Transportation Complaint - AVI
Service Request Type: Taxi - Transportation Complaint - AVI • Created Date: 2018-05-06T11:17:40.000 • City Council District: 2
Service Request Type
Taxi - Transportation Complaint - AVI
Created Date
2018-05-06T11:17:40.000
City Council District
2
Closed Date
2018-05-06T11:18:14.000
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Outcome
Resolved - Information Provided
Ert Estimated Response Time
5
Department
Aviation
X Coordinate
2475408.364118
Priority
Standard
Status
Closed
Unique Key
1325516534
Update Date
2018-05-06T11:18:14.000
Service Request Number
18-00212281
Overall Service Request Due Date
2018-05-25T11:17:40.000
Method Received Description
Proactive
Animal - Vaccination Investigation - DAS
Service Request Type: Animal - Vaccination Investigation - DAS • Created Date: 2017-12-19T08:36:21.000 • City Council District: 5
Service Request Type
Animal - Vaccination Investigation - DAS
Created Date
2017-12-19T08:36:21.000
City Council District
5
Closed Date
2017-12-19T09:17:04.000
Address
6204 FENWAY ST, DALLAS, TX 75217
Y Coordinate
6952801.59625108
Lat Long Location
6204 FENWAY ST, DALLAS, TX 75217
Outcome
Resolved - Information Provided
Ert Estimated Response Time
20
Department
Dallas Animal Services
X Coordinate
2517197.23579249
Priority
Standard
Status
Closed
Unique Key
1306563695
Update Date
2017-12-19T09:17:04.000
Service Request Number
17-00600471
Overall Service Request Due Date
2018-02-02T08:36:21.000
Method Received Description
Proactive
High Weeds - CCS
Service Request Type: High Weeds - CCS • Created Date: 2017-10-04T09:22:22.000 • City Council District: 6
Service Request Type
High Weeds - CCS
Created Date
2017-10-04T09:22:22.000
City Council District
6
Closed Date
2017-11-12T02:04:31.000
Address
7141 ENVOY CT, DALLAS, TX 75247
Y Coordinate
6983495.10546856
Lat Long Location
7141 ENVOY CT, DALLAS, TX 75247
Outcome
Resolved - Referral to Agency/Contractor
Ert Estimated Response Time
5
Department
Code Compliance District Group
X Coordinate
2468945.7409859
Priority
Standard
Status
Closed
Unique Key
1297723709
Update Date
2017-11-12T02:04:31.000
Service Request Number
17-00494483
Overall Service Request Due Date
2017-11-01T09:22:22.000
Method Received Description
Proactive
Animal - Critical Medical - DAS
Service Request Type: Animal - Critical Medical - DAS • Created Date: 2017-11-12T13:00:28.000 • City Council District: 8
Service Request Type
Animal - Critical Medical - DAS
Created Date
2017-11-12T13:00:28.000
City Council District
8
Closed Date
2017-11-12T13:40:34.000
Address
S BELT LINE RD & C F HAWN SERV N, DALLAS, TX
Y Coordinate
6934338.22102697
Lat Long Location
S BELT LINE RD & C F HAWN SERV N, DALLAS, TX
Outcome
Resolved - Animal Picked Up
Ert Estimated Response Time
1
Department
Dallas Animal Services
X Coordinate
2552433.75507645
Priority
Emergency
Status
Closed
Unique Key
1302711826
Update Date
2017-11-12T13:40:34.000
Service Request Number
17-00553098
Overall Service Request Due Date
2017-11-13T13:00:28.000
Method Received Description
Phone
Animal - Loose Dog (Owned) - DAS
Service Request Type: Animal - Loose Dog (Owned) - DAS • Created Date: 2018-02-16T10:11:57.000 • City Council District: 1
Service Request Type
Animal - Loose Dog (Owned) - DAS
Created Date
2018-02-16T10:11:57.000
City Council District
1
Closed Date
2018-03-11T17:15:17.000
Address
700 W CANTY ST, DALLAS, TX 75208
Y Coordinate
6960696.65792182
Lat Long Location
700 W CANTY ST, DALLAS, TX 75208
Outcome
Closed - Unable to Confirm/Locate Problem
Ert Estimated Response Time
1
Department
Dallas Animal Services
X Coordinate
2480837.31546523
Priority
Emergency
Status
Closed
Unique Key
1313094521
Update Date
2018-03-11T17:15:17.000
Service Request Number
18-00068411
Overall Service Request Due Date
2018-02-19T10:11:57.000
Method Received Description
Proactive
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