311 Service Requests for Fiscal Year (FY) 2013

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2015 to September 30, 2016.

Services 311 Dataset jz3b-puy6 23 fields
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Showing 50 real records
Pot hole - Hazardous - PBW
Service Request Type: Pot hole - Hazardous - PBW • Created Date: 2017-11-12T05:05:27.000 • City Council District: 13
Service Request Type
Pot hole - Hazardous - PBW
Created Date
2017-11-12T05:05:27.000
City Council District
13
Closed Date
2017-11-12T05:05:27.000
Address
6714 NORWAY RD, DALLAS, TX 75230
Y Coordinate
7010364.35726712
Lat Long Location
6714 NORWAY RD, DALLAS, TX 75230
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
0
Department
Street Services
X Coordinate
2493458.43277683
Priority
Emergency
Status
Closed
Unique Key
1302694267
Update Date
2017-11-12T05:05:27.000
Service Request Number
17-00552928
Overall Service Request Due Date
2017-11-13T05:05:27.000
Method Received Description
Mass Entry
Animal - Bite - DAS
Service Request Type: Animal - Bite - DAS • Created Date: 2017-10-17T14:40:50.000 • City Council District: 6
Service Request Type
Animal - Bite - DAS
Created Date
2017-10-17T14:40:50.000
City Council District
6
Closed Date
2017-10-27T13:31:13.000
Address
1818 N WESTMORELAND RD, DALLAS, TX 75212
Y Coordinate
6966447.95055614
Lat Long Location
1818 N WESTMORELAND RD, DALLAS, TX 75212
Outcome
Resolved - Through Citizen Action
Ert Estimated Response Time
0
Department
Dallas Animal Services
X Coordinate
2468344.73045528
Priority
Emergency
Status
Closed
Unique Key
1299482717
Update Date
2017-10-27T13:31:13.000
Service Request Number
17-00514750
Overall Service Request Due Date
2017-10-19T14:40:50.000
Method Received Description
Phone
Park Maintenance/Misc. - PKR
Service Request Type: Park Maintenance/Misc. - PKR • Created Date: 2017-12-14T13:22:37.000 • City Council District: 4
Service Request Type
Park Maintenance/Misc. - PKR
Created Date
2017-12-14T13:22:37.000
City Council District
4
Closed Date
2017-12-19T13:10:31.000
Address
1900 HARLANDALE AVE, DALLAS, TX 75216
Y Coordinate
6950872.74606955
Lat Long Location
1900 HARLANDALE AVE, DALLAS, TX 75216
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
10
Department
Park/Recreation Department
X Coordinate
2488315.27375424
Priority
Standard
Status
Closed
Unique Key
1306190642
Update Date
2017-12-19T13:10:31.000
Service Request Number
17-00595614
Overall Service Request Due Date
2018-01-16T13:22:37.000
Method Received Description
Phone
Dead Animal Pick Up - SAN
Service Request Type: Dead Animal Pick Up - SAN • Created Date: 2017-10-26T16:41:04.000 • City Council District: 2
Service Request Type
Dead Animal Pick Up - SAN
Created Date
2017-10-26T16:41:04.000
City Council District
2
Closed Date
2017-10-27T10:33:26.000
Address
4717 LINNET LN, DALLAS, TX 75209
Y Coordinate
6993815.7867877
Lat Long Location
4717 LINNET LN, DALLAS, TX 75209
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
1
Department
Department of Sanitation Services
X Coordinate
2481520.31850794
Priority
Emergency
Status
Closed
Unique Key
1300772698
Update Date
2017-10-27T10:33:26.000
Service Request Number
17-00529814
Overall Service Request Due Date
2017-10-27T16:41:04.000
Method Received Description
Phone
Panhandling - DPD
Service Request Type: Panhandling - DPD • Created Date: 2017-11-03T09:00:37.000 • City Council District: 10
Service Request Type
Panhandling - DPD
Created Date
2017-11-03T09:00:37.000
City Council District
10
Closed Date
2017-11-12T06:47:17.000
Address
12399 GREENVILLE AVE, DALLAS, 75243
Y Coordinate
7020814.73635166
Lat Long Location
12399 GREENVILLE AVE, DALLAS, 75243
Outcome
Closed - Unable to Confirm/Locate Problem
Ert Estimated Response Time
3
Department
Police Department
X Coordinate
2507391.97827305
Priority
Standard
Status
Closed
Unique Key
1301669076
Update Date
2017-11-12T06:47:16.000
Service Request Number
17-00540841
Overall Service Request Due Date
2017-11-17T09:00:37.000
Method Received Description
Mobile Apps
Animal - Safety Obstruction - DAS
Service Request Type: Animal - Safety Obstruction - DAS • Created Date: 2017-11-12T15:49:53.000 • City Council District: 8
Service Request Type
Animal - Safety Obstruction - DAS
Created Date
2017-11-12T15:49:53.000
City Council District
8
Closed Date
2017-11-12T16:56:41.000
Address
2015 TEAGARDEN CT, DALLAS, TX 75217
Y Coordinate
6933639.53632688
Lat Long Location
2015 TEAGARDEN CT, DALLAS, TX 75217
Outcome
Closed - Unable to Confirm/Locate Problem
Ert Estimated Response Time
0
Department
Dallas Animal Services
X Coordinate
2533790.7071947
Priority
Emergency
Status
Closed
Unique Key
1302723826
Update Date
2017-11-12T16:56:41.000
Service Request Number
17-00553272
Overall Service Request Due Date
2017-11-13T15:49:53.000
Method Received Description
Phone
Street Repair - Routine - PBW
Service Request Type: Street Repair - Routine - PBW • Created Date: 2017-12-14T22:48:26.000 • City Council District: 9
Service Request Type
Street Repair - Routine - PBW
Created Date
2017-12-14T22:48:26.000
City Council District
9
Closed Date
2018-03-10T15:00:04.000
Address
9570 NORTHCLIFF DR, DALLAS, 75218
Y Coordinate
6995649.59696279
Lat Long Location
9570 NORTHCLIFF DR, DALLAS, 75218
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
10
Department
Public Works Department
X Coordinate
2517784.89933056
Priority
Standard
Status
Closed
Unique Key
1306233743
Update Date
2018-03-10T15:00:04.000
Service Request Number
17-00596189
Overall Service Request Due Date
2018-03-18T22:48:26.000
Method Received Description
Mobile Apps
Signs - Public Right of Way - CCS
Service Request Type: Signs - Public Right of Way - CCS • Created Date: 2017-10-27T14:37:16.000 • City Council District: 14
Service Request Type
Signs - Public Right of Way - CCS
Created Date
2017-10-27T14:37:16.000
City Council District
14
Closed Date
2017-10-27T15:23:23.000
Address
302 N GLASGOW DR, DALLAS, TX 75214
Y Coordinate
6980721.79919289
Lat Long Location
302 N GLASGOW DR, DALLAS, TX 75214
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
2
Department
Code Compliance District Group
X Coordinate
2505474.53110465
Priority
Standard
Status
Closed
Unique Key
1300876238
Update Date
2017-10-27T15:23:23.000
Service Request Number
17-00531159
Overall Service Request Due Date
2017-11-03T14:37:16.000
Method Received Description
Proactive
Animal - Vaccination Investigation - DAS
Service Request Type: Animal - Vaccination Investigation - DAS • Created Date: 2017-11-12T16:04:37.000 • City Council District: 5
Service Request Type
Animal - Vaccination Investigation - DAS
Created Date
2017-11-12T16:04:37.000
City Council District
5
Closed Date
2017-11-12T16:36:34.000
Address
6926 ROSALINDA LN, DALLAS, TX 75217
Y Coordinate
6953302.06717182
Lat Long Location
6926 ROSALINDA LN, DALLAS, TX 75217
Outcome
Resolved - Information Provided
Ert Estimated Response Time
20
Department
Dallas Animal Services
X Coordinate
2521002.4745007
Priority
Standard
Status
Closed
Unique Key
1302725603
Update Date
2017-11-12T16:36:34.000
Service Request Number
17-00553300
Overall Service Request Due Date
2017-12-28T16:04:37.000
Method Received Description
Proactive
Substandard Structure - CCS
Service Request Type: Substandard Structure - CCS • Created Date: 2017-11-27T15:46:43.000 • City Council District: 2
Service Request Type
Substandard Structure - CCS
Created Date
2017-11-27T15:46:43.000
City Council District
2
Closed Date
2017-12-19T08:05:00.000
Address
4800 W LOVERS LN, DALLAS, TX 75209
Y Coordinate
6996674.02693437
Lat Long Location
4800 W LOVERS LN, DALLAS, TX 75209
Outcome
Closed - Unable to Confirm/Locate Problem
Ert Estimated Response Time
10
Department
Code Compliance District Group
X Coordinate
2481953.85655858
Priority
Standard
Status
Closed
Unique Key
1304323987
Update Date
2017-12-19T08:05:00.000
Service Request Number
17-00571506
Overall Service Request Due Date
2018-05-18T15:46:43.000
Method Received Description
Phone
Open and Vacant Structure - CCS
Service Request Type: Open and Vacant Structure - CCS • Created Date: 2017-11-19T17:28:30.000 • City Council District: 2
Service Request Type
Open and Vacant Structure - CCS
Created Date
2017-11-19T17:28:30.000
City Council District
2
Closed Date
2017-12-19T15:41:24.000
Address
2411 N PRAIRIE AVE, DALLAS, 75204
Y Coordinate
6982185.61477443
Lat Long Location
2411 N PRAIRIE AVE, DALLAS, 75204
Outcome
Resolved - Through Citizen Action
Ert Estimated Response Time
3
Department
Code Compliance District Group
X Coordinate
2495967.53405112
Priority
Standard
Status
Closed
Unique Key
1303609221
Update Date
2017-12-19T15:41:24.000
Service Request Number
17-00563578
Overall Service Request Due Date
2017-12-06T17:28:30.000
Method Received Description
Mobile Apps
Taxi - Transportation Complaint - AVI
Service Request Type: Taxi - Transportation Complaint - AVI • Created Date: 2018-03-11T08:42:30.000 • City Council District: 2
Service Request Type
Taxi - Transportation Complaint - AVI
Created Date
2018-03-11T08:42:30.000
City Council District
2
Closed Date
2018-03-11T08:43:02.000
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Y Coordinate
6993943.00263998
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Outcome
Resolved - Information Provided
Ert Estimated Response Time
5
Department
Aviation
X Coordinate
2475408.36600984
Priority
Standard
Status
Closed
Unique Key
1316077313
Update Date
2018-03-11T08:43:02.000
Service Request Number
18-00107578
Overall Service Request Due Date
2018-03-30T08:42:30.000
Method Received Description
Proactive
Brush Busters - SAN
Service Request Type: Brush Busters - SAN • Created Date: 2018-03-20T03:19:00.000 • City Council District: 13
Service Request Type
Brush Busters - SAN
Created Date
2018-03-20T03:19:00.000
City Council District
13
Closed Date
2018-03-24T12:06:41.000
Address
MIDWAY RD & WILLOW LN, DALLAS, TX
Y Coordinate
7019459.70863082
Lat Long Location
MIDWAY RD & WILLOW LN, DALLAS, TX
Outcome
Resolved - Information Provided
Ert Estimated Response Time
0
Department
Department of Sanitation Services
X Coordinate
2478439.54301218
Priority
Standard
Status
Closed
Unique Key
1317222330
Update Date
2018-03-24T12:06:41.000
Service Request Number
18-00123254
Overall Service Request Due Date
2018-03-27T03:19:00.000
Method Received Description
Phone
High Weeds - CCS
Service Request Type: High Weeds - CCS • Created Date: 2016-10-27T07:31:18.000 • City Council District: 7
Service Request Type
High Weeds - CCS
Created Date
2016-10-27T07:31:18.000
City Council District
7
Closed Date
2017-10-28T01:00:03.000
Address
3035 PINE ST, DALLAS, TX 75215
Y Coordinate
6964621.15200885
Lat Long Location
3035 PINE ST, DALLAS, TX 75215
Outcome
Unresolved - Referred to Appropriate Dept/Agency
Ert Estimated Response Time
5
Department
Code Compliance District Group
X Coordinate
2505076.70648022
Priority
Standard
Status
Lien Hold
Unique Key
1233153047
Update Date
2017-10-28T01:00:03.000
Service Request Number
16-00547611
Overall Service Request Due Date
2016-12-12T07:31:18.000
Method Received Description
Proactive
Panhandling - DPD
Service Request Type: Panhandling - DPD • Created Date: 2017-11-06T16:24:35.000 • City Council District: 10
Service Request Type
Panhandling - DPD
Created Date
2017-11-06T16:24:35.000
City Council District
10
Closed Date
2017-11-12T06:47:16.000
Address
12324 GREENVILLE AVE, DALLAS, 75243
Y Coordinate
7020634.82408098
Lat Long Location
12324 GREENVILLE AVE, DALLAS, 75243
Ert Estimated Response Time
3
Department
Police Department
X Coordinate
2507405.95915341
Priority
Standard
Status
Duplicate (closed)
Unique Key
1302017291
Update Date
2017-11-12T06:47:15.000
Service Request Number
17-00545373
Overall Service Request Due Date
2017-11-20T16:24:35.000
Method Received Description
Mobile Apps
Signs - Public Right of Way - CCS
Service Request Type: Signs - Public Right of Way - CCS • Created Date: 2017-12-15T14:10:25.000 • City Council District: 8
Service Request Type
Signs - Public Right of Way - CCS
Created Date
2017-12-15T14:10:25.000
City Council District
8
Closed Date
2017-12-19T08:40:50.000
Address
1850 WOODY RD, SEAGOVILLE, 75253
Y Coordinate
6932529.97965891
Lat Long Location
1850 WOODY RD, SEAGOVILLE, 75253
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
2
Department
Code Compliance District Group
X Coordinate
2553967.62712269
Priority
Standard
Status
Closed
Unique Key
1306301940
Update Date
2017-12-19T08:40:50.000
Service Request Number
17-00597164
Overall Service Request Due Date
2017-12-22T14:10:25.000
Method Received Description
Phone
Tree down/low limbs - Emergency - PBW
Service Request Type: Tree down/low limbs - Emergency - PBW • Created Date: 2017-12-19T10:04:06.000 • City Council District: 1
Service Request Type
Tree down/low limbs - Emergency - PBW
Created Date
2017-12-19T10:04:06.000
City Council District
1
Closed Date
2017-12-19T10:09:13.000
Address
N BISHOP AVE & W COLORADO BLVD, DALLAS, TX
Y Coordinate
6963270.09908462
Lat Long Location
N BISHOP AVE & W COLORADO BLVD, DALLAS, TX
Ert Estimated Response Time
0
Department
Street Services
X Coordinate
2483186.42540163
Priority
Emergency
Status
Closed
Unique Key
1306582295
Update Date
2017-12-19T10:09:13.000
Service Request Number
17-00600764
Overall Service Request Due Date
2017-12-22T10:04:06.000
Method Received Description
Phone
Animal - Vaccination Investigation - DAS
Service Request Type: Animal - Vaccination Investigation - DAS • Created Date: 2017-11-12T15:42:46.000 • City Council District: 5
Service Request Type
Animal - Vaccination Investigation - DAS
Created Date
2017-11-12T15:42:46.000
City Council District
5
Closed Date
2017-11-12T16:16:41.000
Address
6908 SARAH LEE DR, DALLAS, 75217
Y Coordinate
6953474.91479107
Lat Long Location
6908 SARAH LEE DR, DALLAS, 75217
Outcome
Resolved - Information Provided
Ert Estimated Response Time
20
Department
Dallas Animal Services
X Coordinate
2521018.11547117
Priority
Standard
Status
Closed
Unique Key
1302723121
Update Date
2017-11-12T16:16:41.000
Service Request Number
17-00553257
Overall Service Request Due Date
2017-12-28T15:42:46.000
Method Received Description
Proactive
Animal - Vaccination Investigation - DAS
Service Request Type: Animal - Vaccination Investigation - DAS • Created Date: 2017-11-12T15:47:26.000 • City Council District: 5
Service Request Type
Animal - Vaccination Investigation - DAS
Created Date
2017-11-12T15:47:26.000
City Council District
5
Closed Date
2017-11-12T16:21:30.000
Address
7024 SARAH LEE DR, DALLAS, TX 75217
Y Coordinate
6953480.3610705
Lat Long Location
7024 SARAH LEE DR, DALLAS, TX 75217
Outcome
Resolved - Information Provided
Ert Estimated Response Time
20
Department
Dallas Animal Services
X Coordinate
2521659.12453054
Priority
Standard
Status
Closed
Unique Key
1302723624
Update Date
2017-11-12T16:21:30.000
Service Request Number
17-00553267
Overall Service Request Due Date
2017-12-28T15:47:26.000
Method Received Description
Proactive
Signs - Other - CCS
Service Request Type: Signs - Other - CCS • Created Date: 2017-12-19T16:05:06.000 • City Council District: 8
Service Request Type
Signs - Other - CCS
Created Date
2017-12-19T16:05:06.000
City Council District
8
Closed Date
2017-12-19T16:07:55.000
Address
4400 SIMPSON STUART RD, DALLAS, TX 75241
Y Coordinate
6935010.76750488
Lat Long Location
4400 SIMPSON STUART RD, DALLAS, TX 75241
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
3
Department
Code Compliance District Group
X Coordinate
2507921.54859877
Priority
Standard
Status
Closed
Unique Key
1306644041
Update Date
2017-12-19T16:07:55.000
Service Request Number
17-00601706
Overall Service Request Due Date
2018-01-11T16:05:06.000
Method Received Description
Proactive
Brush/Bulk Items - Missed - SAN
Service Request Type: Brush/Bulk Items - Missed - SAN • Created Date: 2017-12-14T15:24:32.000 • City Council District: 8
Service Request Type
Brush/Bulk Items - Missed - SAN
Created Date
2017-12-14T15:24:32.000
City Council District
8
Closed Date
2017-12-19T08:57:09.000
Address
2441 56TH ST, DALLAS, 75241
Y Coordinate
6937252.25144203
Lat Long Location
2441 56TH ST, DALLAS, 75241
Outcome
Resolved - Information Provided
Ert Estimated Response Time
2
Department
Department of Sanitation Services
X Coordinate
2497018.91798361
Priority
Standard
Status
Closed
Unique Key
1306208494
Update Date
2017-12-19T08:57:09.000
Service Request Number
17-00595878
Overall Service Request Due Date
2017-12-29T15:24:32.000
Method Received Description
Phone
Taxi - Transportation Complaint - AVI
Service Request Type: Taxi - Transportation Complaint - AVI • Created Date: 2018-04-08T13:44:24.000 • City Council District: 2
Service Request Type
Taxi - Transportation Complaint - AVI
Created Date
2018-04-08T13:44:24.000
City Council District
2
Closed Date
2018-04-08T13:45:05.000
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Y Coordinate
6993943.00263998
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Outcome
Resolved - Information Provided
Ert Estimated Response Time
5
Department
Aviation
X Coordinate
2475408.36600984
Priority
Standard
Status
Closed
Unique Key
1319936511
Update Date
2018-04-08T13:45:05.000
Service Request Number
18-00160235
Overall Service Request Due Date
2018-04-27T13:44:24.000
Method Received Description
Proactive
Plumbing Violation Apts - CCS
Service Request Type: Plumbing Violation Apts - CCS • Created Date: 2017-12-06T18:31:13.000 • City Council District: 1
Service Request Type
Plumbing Violation Apts - CCS
Created Date
2017-12-06T18:31:13.000
City Council District
1
Closed Date
2017-12-19T13:55:20.000
Address
810 BLAYLOCK DR, DALLAS, 75203
Y Coordinate
6962658.50044723
Lat Long Location
810 BLAYLOCK DR, DALLAS, 75203
Outcome
Resolved - Through Citizen Action
Ert Estimated Response Time
7
Department
Code Compliance District Group
X Coordinate
2485928.58789934
Priority
Standard
Status
Closed
Unique Key
1305409400
Update Date
2017-12-19T13:55:20.000
Service Request Number
17-00585645
Overall Service Request Due Date
2018-03-06T18:31:13.000
Method Received Description
Mobile Apps
Animal - Vaccination Investigation - DAS
Service Request Type: Animal - Vaccination Investigation - DAS • Created Date: 2017-11-12T15:28:45.000 • City Council District: 5
Service Request Type
Animal - Vaccination Investigation - DAS
Created Date
2017-11-12T15:28:45.000
City Council District
5
Closed Date
2017-11-12T16:16:39.000
Address
6818 SARAH LEE DR, DALLAS, TX 75217
Y Coordinate
6953472.34387236
Lat Long Location
6818 SARAH LEE DR, DALLAS, TX 75217
Outcome
Resolved - Information Provided
Ert Estimated Response Time
20
Department
Dallas Animal Services
X Coordinate
2520853.2963664
Priority
Standard
Status
Closed
Unique Key
1302722309
Update Date
2017-11-12T16:16:39.000
Service Request Number
17-00553247
Overall Service Request Due Date
2017-12-28T15:28:45.000
Method Received Description
Proactive
Parking - Report a Violation - TRN
Service Request Type: Parking - Report a Violation - TRN • Created Date: 2018-03-09T16:08:16.000 • City Council District: 13
Service Request Type
Parking - Report a Violation - TRN
Created Date
2018-03-09T16:08:16.000
City Council District
13
Closed Date
2018-03-10T17:05:59.000
Address
6025 AVERILL WAY, DALLAS, TX 75225
Y Coordinate
7002576.36754254
Lat Long Location
6025 AVERILL WAY, DALLAS, TX 75225
Outcome
Closed - Unable to Confirm/Locate Problem
Ert Estimated Response Time
0
Department
Transportation Department
X Coordinate
2489279.03447492
Priority
Standard
Status
Closed
Unique Key
1315970733
Update Date
2018-03-10T17:05:59.000
Service Request Number
18-00106408
Overall Service Request Due Date
2018-03-11T16:08:16.000
Method Received Description
Phone
Dead Animal Pick Up - SAN
Service Request Type: Dead Animal Pick Up - SAN • Created Date: 2017-11-12T11:02:17.000 • City Council District: 7
Service Request Type
Dead Animal Pick Up - SAN
Created Date
2017-11-12T11:02:17.000
City Council District
7
Closed Date
2017-11-12T11:02:17.000
Address
4611 LAWNVIEW AVE, DALLAS, TX 75227
Y Coordinate
6973133.61610628
Lat Long Location
4611 LAWNVIEW AVE, DALLAS, TX 75227
Ert Estimated Response Time
1
Department
Department of Sanitation Services
X Coordinate
2514614.95611065
Priority
Emergency
Status
Closed
Unique Key
1302705818
Update Date
2017-11-12T11:02:18.000
Service Request Number
17-00553030
Overall Service Request Due Date
2017-11-13T11:02:17.000
Method Received Description
Mass Entry
Signs - Other - CCS
Service Request Type: Signs - Other - CCS • Created Date: 2017-12-19T16:10:04.000 • City Council District: 8
Service Request Type
Signs - Other - CCS
Created Date
2017-12-19T16:10:04.000
City Council District
8
Closed Date
2017-12-19T16:12:47.000
Address
4400 SIMPSON STUART RD, DALLAS, TX 75241
Y Coordinate
6935010.76750488
Lat Long Location
4400 SIMPSON STUART RD, DALLAS, TX 75241
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
3
Department
Code Compliance District Group
X Coordinate
2507921.54859877
Priority
Standard
Status
Closed
Unique Key
1306645063
Update Date
2017-12-19T16:12:47.000
Service Request Number
17-00601717
Overall Service Request Due Date
2018-01-11T16:10:04.000
Method Received Description
Proactive
Garbage Roll Cart - Residential - SAN
Service Request Type: Garbage Roll Cart - Residential - SAN • Created Date: 2017-12-15T07:26:38.000 • City Council District: 13
Service Request Type
Garbage Roll Cart - Residential - SAN
Created Date
2017-12-15T07:26:38.000
City Council District
13
Closed Date
2017-12-19T09:32:25.000
Address
6238 NORTHWOOD RD, DALLAS, TX 75225
Y Coordinate
7003482.02919162
Lat Long Location
6238 NORTHWOOD RD, DALLAS, TX 75225
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
3
Department
Department of Sanitation Services
X Coordinate
2490781.6823966
Priority
Standard
Status
Closed
Unique Key
1306239086
Update Date
2017-12-19T09:32:25.000
Service Request Number
17-00596245
Overall Service Request Due Date
2017-12-27T07:26:38.000
Method Received Description
Phone
Junk Motor Vehicle - CCS
Service Request Type: Junk Motor Vehicle - CCS • Created Date: 2017-09-06T13:38:53.000 • City Council District: 4
Service Request Type
Junk Motor Vehicle - CCS
Created Date
2017-09-06T13:38:53.000
City Council District
4
Closed Date
2017-12-19T10:05:42.000
Address
425 HILLVALE DR, DALLAS, TX 75241
Y Coordinate
6934809.09632288
Lat Long Location
425 HILLVALE DR, DALLAS, TX 75241
Outcome
Resolved - Information Provided
Ert Estimated Response Time
7
Department
Code Compliance District Group
X Coordinate
2485880.72308108
Priority
Standard
Status
Closed
Unique Key
1293650671
Update Date
2017-12-19T10:05:42.000
Service Request Number
17-00447951
Overall Service Request Due Date
2018-01-17T13:38:53.000
Method Received Description
Proactive
Dead Animal Pick Up - SAN
Service Request Type: Dead Animal Pick Up - SAN • Created Date: 2017-11-12T11:08:43.000 • City Council District: 1
Service Request Type
Dead Animal Pick Up - SAN
Created Date
2017-11-12T11:08:43.000
City Council District
1
Closed Date
2017-11-12T14:11:02.000
Address
500 E 6TH ST, DALLAS, TX 75203
Y Coordinate
6961298.26240195
Lat Long Location
500 E 6TH ST, DALLAS, TX 75203
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
1
Department
Department of Sanitation Services
X Coordinate
2485695.79907021
Priority
Emergency
Status
Closed
Unique Key
1302706230
Update Date
2017-11-12T14:11:02.000
Service Request Number
17-00553036
Overall Service Request Due Date
2017-11-13T11:08:43.000
Method Received Description
Phone
Construction Site Complaint - SDC
Service Request Type: Construction Site Complaint - SDC • Created Date: 2017-12-15T14:32:00.000 • City Council District: 9
Service Request Type
Construction Site Complaint - SDC
Created Date
2017-12-15T14:32:00.000
City Council District
9
Closed Date
2017-12-19T16:40:51.000
Address
7219 BRENNANS DR, DALLAS, TX 75214
Y Coordinate
6993497.963758
Lat Long Location
7219 BRENNANS DR, DALLAS, TX 75214
Outcome
Resolved - Information Provided
Ert Estimated Response Time
3
Department
Sustainable Development and Construction Dept.
X Coordinate
2509921.84302977
Priority
Standard
Status
Closed
Unique Key
1306305072
Update Date
2017-12-19T16:40:51.000
Service Request Number
17-00597218
Overall Service Request Due Date
2018-01-02T14:32:00.000
Method Received Description
Phone
Smoke Detector Request - DFD
Service Request Type: Smoke Detector Request - DFD • Created Date: 2017-12-16T00:00:00.000 • City Council District: 7
Service Request Type
Smoke Detector Request - DFD
Created Date
2017-12-16T00:00:00.000
City Council District
7
Closed Date
2017-12-16T00:00:00.000
Address
6223 PARKDALE DR, DALLAS, TX 75227
Y Coordinate
6968547.57822246
Lat Long Location
6223 PARKDALE DR, DALLAS, TX 75227
Ert Estimated Response Time
2
Department
Fire-Rescue Department
X Coordinate
2517709.64594089
Priority
Standard
Status
Closed
Unique Key
1306600924
Update Date
2017-12-19T11:33:45.000
Service Request Number
17-00601049
Overall Service Request Due Date
2018-01-03T00:00:00.000
Method Received Description
Mass Entry
Animal - Vaccination Investigation - DAS
Service Request Type: Animal - Vaccination Investigation - DAS • Created Date: 2017-11-12T15:29:42.000 • City Council District: 5
Service Request Type
Animal - Vaccination Investigation - DAS
Created Date
2017-11-12T15:29:42.000
City Council District
5
Closed Date
2017-11-12T16:16:40.000
Address
6904 SARAH LEE DR, DALLAS, TX 75217
Y Coordinate
6953474.78153323
Lat Long Location
6904 SARAH LEE DR, DALLAS, TX 75217
Outcome
Resolved - Information Provided
Ert Estimated Response Time
20
Department
Dallas Animal Services
X Coordinate
2521002.45471374
Priority
Standard
Status
Closed
Unique Key
1302722447
Update Date
2017-11-12T16:16:40.000
Service Request Number
17-00553249
Overall Service Request Due Date
2017-12-28T15:29:42.000
Method Received Description
Proactive
Animal - Vaccination Investigation - DAS
Service Request Type: Animal - Vaccination Investigation - DAS • Created Date: 2017-11-12T14:30:25.000 • City Council District: 5
Service Request Type
Animal - Vaccination Investigation - DAS
Created Date
2017-11-12T14:30:25.000
City Council District
5
Closed Date
2017-11-12T14:56:06.000
Address
6830 BARRETT DR, DALLAS, TX 75217
Y Coordinate
6953140.07974518
Lat Long Location
6830 BARRETT DR, DALLAS, TX 75217
Outcome
Resolved - Information Provided
Ert Estimated Response Time
20
Department
Dallas Animal Services
X Coordinate
2520567.50055018
Priority
Standard
Status
Closed
Unique Key
1302717118
Update Date
2017-11-12T14:56:06.000
Service Request Number
17-00553163
Overall Service Request Due Date
2017-12-28T14:30:25.000
Method Received Description
Proactive
Animal - Vaccination Investigation - DAS
Service Request Type: Animal - Vaccination Investigation - DAS • Created Date: 2017-11-12T15:52:35.000 • City Council District: 5
Service Request Type
Animal - Vaccination Investigation - DAS
Created Date
2017-11-12T15:52:35.000
City Council District
5
Closed Date
2017-11-12T16:26:43.000
Address
7024 ROSALINDA LN, DALLAS, TX 75217
Y Coordinate
6953165.92528807
Lat Long Location
7024 ROSALINDA LN, DALLAS, TX 75217
Outcome
Resolved - Information Provided
Ert Estimated Response Time
20
Department
Dallas Animal Services
X Coordinate
2521672.955054
Priority
Standard
Status
Closed
Unique Key
1302724163
Update Date
2017-11-12T16:26:42.000
Service Request Number
17-00553278
Overall Service Request Due Date
2017-12-28T15:52:35.000
Method Received Description
Proactive
Brush Busters - SAN
Service Request Type: Brush Busters - SAN • Created Date: 2017-12-14T17:38:04.000 • City Council District: 4
Service Request Type
Brush Busters - SAN
Created Date
2017-12-14T17:38:04.000
City Council District
4
Closed Date
2017-12-19T08:48:37.000
Address
2714 SCOTLAND DR, DALLAS, TX 75216
Y Coordinate
6943210.68319719
Lat Long Location
2714 SCOTLAND DR, DALLAS, TX 75216
Outcome
Resolved - Information Provided
Ert Estimated Response Time
0
Department
Department of Sanitation Services
X Coordinate
2498192.65883535
Priority
Standard
Status
Closed
Unique Key
1306224818
Update Date
2017-12-19T08:48:36.000
Service Request Number
17-00596075
Overall Service Request Due Date
2017-12-21T17:38:04.000
Method Received Description
Phone
Alley Repair - Routine - PBW
Service Request Type: Alley Repair - Routine - PBW • Created Date: 2018-02-28T09:39:21.000 • City Council District: 11
Service Request Type
Alley Repair - Routine - PBW
Created Date
2018-02-28T09:39:21.000
City Council District
11
Closed Date
2018-03-10T15:01:48.000
Address
7148 MIDBURY DR, DALLAS, TX 75230
Y Coordinate
7015115.86971234
Lat Long Location
7148 MIDBURY DR, DALLAS, TX 75230
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
10
Department
Public Works Department
X Coordinate
2495402.20834895
Priority
MCC Standard
Status
Closed
Unique Key
1314615789
Update Date
2018-03-10T15:01:48.000
Service Request Number
18-00087851
Overall Service Request Due Date
2018-07-06T09:39:21.000
Method Received Description
Phone
Parking - Unapproved Surface - CCS
Service Request Type: Parking - Unapproved Surface - CCS • Created Date: 2017-12-11T10:07:09.000 • City Council District: 2
Service Request Type
Parking - Unapproved Surface - CCS
Created Date
2017-12-11T10:07:09.000
City Council District
2
Closed Date
2017-12-19T08:36:41.000
Address
6614 VICTORIA AVE, DALLAS, TX 75209
Y Coordinate
6992063.97874921
Lat Long Location
6614 VICTORIA AVE, DALLAS, TX 75209
Outcome
Closed - Unable to Confirm/Locate Problem
Ert Estimated Response Time
3
Department
Code Compliance District Group
X Coordinate
2481023.78874679
Priority
Standard
Status
Closed
Unique Key
1305774344
Update Date
2017-12-19T08:36:41.000
Service Request Number
17-00590046
Overall Service Request Due Date
2017-12-20T10:07:09.000
Method Received Description
Phone
Educational Request - DFD
Service Request Type: Educational Request - DFD • Created Date: 2018-03-10T16:30:25.000 • City Council District: 4
Service Request Type
Educational Request - DFD
Created Date
2018-03-10T16:30:25.000
City Council District
4
Closed Date
2018-03-10T16:33:27.000
Address
114 W HOBSON AVE, DALLAS, TX 75224
Y Coordinate
6947173.37421554
Lat Long Location
114 W HOBSON AVE, DALLAS, TX 75224
Outcome
Resolved - Information Provided
Ert Estimated Response Time
2
Department
Fire-Rescue Department
X Coordinate
2484168.61382113
Priority
Standard
Status
Closed
Unique Key
1316050159
Update Date
2018-03-10T16:33:27.000
Service Request Number
18-00107334
Overall Service Request Due Date
2018-03-26T16:30:25.000
Method Received Description
Phone
Barricades - Reset/Replace - PBW
Service Request Type: Barricades - Reset/Replace - PBW • Created Date: 2017-12-19T20:41:13.000 • City Council District: 5
Service Request Type
Barricades - Reset/Replace - PBW
Created Date
2017-12-19T20:41:13.000
City Council District
5
Closed Date
2017-12-19T23:59:39.000
Address
10100 KITTYHAWK LN, DALLAS, TX 75217
Y Coordinate
6952193.6802947
Lat Long Location
10100 KITTYHAWK LN, DALLAS, TX 75217
Outcome
Resolved - Referral to Agency/Contractor
Ert Estimated Response Time
0
Department
Street Services
X Coordinate
2537421.25173997
Priority
Emergency
Status
Closed
Unique Key
1306667445
Update Date
2017-12-19T23:59:39.000
Service Request Number
17-00601982
Overall Service Request Due Date
2017-12-20T20:41:13.000
Method Received Description
Phone
Parking - Report a Violation - TRN
Service Request Type: Parking - Report a Violation - TRN • Created Date: 2018-03-10T08:11:00.000 • City Council District: 14
Service Request Type
Parking - Report a Violation - TRN
Created Date
2018-03-10T08:11:00.000
City Council District
14
Closed Date
2018-03-10T13:18:40.000
Address
5700 ELLSWORTH AVE, DALLAS, 75206
Y Coordinate
6990677.11771899
Lat Long Location
5700 ELLSWORTH AVE, DALLAS, 75206
Outcome
Closed - Unable to Confirm/Locate Problem
Ert Estimated Response Time
0
Department
Transportation Department
X Coordinate
2499816.68021668
Priority
Standard
Status
Closed
Unique Key
1316012833
Update Date
2018-03-10T13:18:40.000
Service Request Number
18-00106839
Overall Service Request Due Date
2018-03-12T08:11:00.000
Method Received Description
Phone
Animal - Vaccination Investigation - DAS
Service Request Type: Animal - Vaccination Investigation - DAS • Created Date: 2017-11-12T14:31:46.000 • City Council District: 5
Service Request Type
Animal - Vaccination Investigation - DAS
Created Date
2017-11-12T14:31:46.000
City Council District
5
Closed Date
2017-11-12T15:01:03.000
Address
6846 BARRETT DR, DALLAS, TX 75217
Y Coordinate
6953103.85447633
Lat Long Location
6846 BARRETT DR, DALLAS, TX 75217
Outcome
Resolved - Information Provided
Ert Estimated Response Time
20
Department
Dallas Animal Services
X Coordinate
2520627.84854277
Priority
Standard
Status
Closed
Unique Key
1302717344
Update Date
2017-11-12T15:01:03.000
Service Request Number
17-00553167
Overall Service Request Due Date
2017-12-28T14:31:46.000
Method Received Description
Proactive
Animal - Vaccination Investigation - DAS
Service Request Type: Animal - Vaccination Investigation - DAS • Created Date: 2017-11-12T14:30:53.000 • City Council District: 5
Service Request Type
Animal - Vaccination Investigation - DAS
Created Date
2017-11-12T14:30:53.000
City Council District
5
Closed Date
2017-11-12T14:56:07.000
Address
6834 BARRETT DR, DALLAS, TX 75217
Y Coordinate
6953131.02342797
Lat Long Location
6834 BARRETT DR, DALLAS, TX 75217
Outcome
Resolved - Information Provided
Ert Estimated Response Time
20
Department
Dallas Animal Services
X Coordinate
2520582.58754832
Priority
Standard
Status
Closed
Unique Key
1302717159
Update Date
2017-11-12T14:56:07.000
Service Request Number
17-00553164
Overall Service Request Due Date
2017-12-28T14:30:53.000
Method Received Description
Proactive
Street Repair - Routine - PBW
Service Request Type: Street Repair - Routine - PBW • Created Date: 2018-02-27T14:58:27.000 • City Council District: 14
Service Request Type
Street Repair - Routine - PBW
Created Date
2018-02-27T14:58:27.000
City Council District
14
Closed Date
2018-03-24T15:34:09.000
Address
3998 OAK LAWN AVE, DALLAS, 75219
Y Coordinate
6984521.72242549
Lat Long Location
3998 OAK LAWN AVE, DALLAS, 75219
Ert Estimated Response Time
10
Department
Public Works Department
X Coordinate
2490018.49705287
Priority
Standard
Status
Duplicate (closed)
Unique Key
1314508827
Update Date
2018-03-24T15:34:08.000
Service Request Number
18-00086464
Overall Service Request Due Date
2018-07-05T14:58:27.000
Method Received Description
Mobile Apps
Substandard Structure - CCS
Service Request Type: Substandard Structure - CCS • Created Date: 2018-05-04T22:16:56.000 • City Council District: 7
Service Request Type
Substandard Structure - CCS
Created Date
2018-05-04T22:16:56.000
City Council District
7
Closed Date
2018-05-04T22:16:56.000
Address
3814 WALDRON AVE, DALLAS, 75215
Y Coordinate
6963258.46053366
Lat Long Location
3814 WALDRON AVE, DALLAS, 75215
Ert Estimated Response Time
10
Department
Code Compliance District Group
X Coordinate
2501716.95950921
Priority
Standard
Status
Open
Unique Key
1325373119
Update Date
2018-05-06T21:23:13.000
Service Request Number
18-00211273
Overall Service Request Due Date
2018-10-24T22:16:56.000
Method Received Description
Phone
Boarding Home Facilities - CCS
Service Request Type: Boarding Home Facilities - CCS • Created Date: 2017-12-14T13:37:08.000 • City Council District: 1
Service Request Type
Boarding Home Facilities - CCS
Created Date
2017-12-14T13:37:08.000
City Council District
1
Closed Date
2017-12-19T14:51:22.000
Address
3414 IVANDELL AVE, DALLAS, TX 75211
Y Coordinate
6954497.75537718
Lat Long Location
3414 IVANDELL AVE, DALLAS, TX 75211
Outcome
Closed - Unable to Confirm/Locate Problem
Ert Estimated Response Time
0
Department
Code Compliance District Group
X Coordinate
2467620.92016755
Priority
Standard
Status
Closed
Unique Key
1306192760
Update Date
2017-12-19T14:51:22.000
Service Request Number
17-00595648
Overall Service Request Due Date
2019-05-29T13:37:08.000
Method Received Description
Web
Animal - Stray Dog - DAS
Service Request Type: Animal - Stray Dog - DAS • Created Date: 2018-03-09T11:10:09.000 • City Council District: 4
Service Request Type
Animal - Stray Dog - DAS
Created Date
2018-03-09T11:10:09.000
City Council District
4
Closed Date
2018-03-11T07:52:40.000
Address
3300 MICHIGAN AVE, DALLAS, TX 75216
Y Coordinate
6943336.85657104
Lat Long Location
3300 MICHIGAN AVE, DALLAS, TX 75216
Outcome
Resolved - Information Provided
Ert Estimated Response Time
0
Department
Dallas Animal Services
X Coordinate
2486129.36021453
Priority
Standard
Status
Closed
Unique Key
1315899308
Update Date
2018-03-11T07:52:40.000
Service Request Number
18-00105254
Overall Service Request Due Date
2018-03-14T11:10:09.000
Method Received Description
Phone
Limousine - Transportation Complaint - AVI
Service Request Type: Limousine - Transportation Complaint - AVI • Created Date: 2018-03-10T13:34:43.000 • City Council District: 2
Service Request Type
Limousine - Transportation Complaint - AVI
Created Date
2018-03-10T13:34:43.000
City Council District
2
Closed Date
2018-03-10T13:35:20.000
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Outcome
Resolved - Information Provided
Ert Estimated Response Time
5
Department
Aviation
X Coordinate
2475408.364118
Priority
Standard
Status
Closed
Unique Key
1316039818
Update Date
2018-03-10T13:35:20.000
Service Request Number
18-00107213
Overall Service Request Due Date
2018-03-30T13:34:43.000
Method Received Description
Proactive
High Weeds - CCS
Service Request Type: High Weeds - CCS • Created Date: 2017-10-18T14:31:34.000 • City Council District: 4
Service Request Type
High Weeds - CCS
Created Date
2017-10-18T14:31:34.000
City Council District
4
Closed Date
2017-10-27T09:55:20.000
Address
1237 VALLEY ST, DALLAS, TX 75203
Y Coordinate
6957694.73322755
Lat Long Location
1237 VALLEY ST, DALLAS, TX 75203
Outcome
Closed - Unable to Confirm/Locate Problem
Ert Estimated Response Time
5
Department
Code Compliance District Group
X Coordinate
2489385.66818024
Priority
Standard
Status
Closed
Unique Key
1299646035
Update Date
2017-10-27T09:55:20.000
Service Request Number
17-00516749
Overall Service Request Due Date
2017-11-15T14:31:34.000
Method Received Description
Phone
Lid Cover Missing-Hazardous - PBW
Service Request Type: Lid Cover Missing-Hazardous - PBW • Created Date: 2017-11-12T16:01:08.000 • City Council District: 13
Service Request Type
Lid Cover Missing-Hazardous - PBW
Created Date
2017-11-12T16:01:08.000
City Council District
13
Closed Date
2017-11-12T18:33:48.000
Address
4408 CROOKED LN, DALLAS, TX 75229
Y Coordinate
7014808.44486066
Lat Long Location
4408 CROOKED LN, DALLAS, TX 75229
Outcome
Resolved - Referral to Agency/Contractor
Ert Estimated Response Time
0
Department
Street Services
X Coordinate
2479851.05251524
Priority
Emergency
Status
Closed
Unique Key
1302725024
Update Date
2017-11-12T18:33:48.000
Service Request Number
17-00553295
Overall Service Request Due Date
2017-11-13T16:01:08.000
Method Received Description
Phone