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311 Service Requests for Fiscal Year (FY) 2013

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2015 to September 30, 2016.

Services 311 Dataset jz3b-puy6 23 fields
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Showing 50 real records
Substandard Structure - CCS
Service Request Type: Substandard Structure - CCS • Created Date: 2017-06-23T11:33:10.000 • City Council District: 11
Service Request Type
Substandard Structure - CCS
Created Date
2017-06-23T11:33:10.000
City Council District
11
Closed Date
2018-03-10T15:55:20.000
Address
13642 PEYTON DR, DALLAS, TX 75240
Y Coordinate
7026897.90424574
Lat Long Location
13642 PEYTON DR, DALLAS, TX 75240
Outcome
Resolved - Through Citizen Action
Ert Estimated Response Time
10
Department
Code Compliance District Group
X Coordinate
2496173.01427865
Priority
Standard
Status
Closed
Unique Key
1279523352
Update Date
2018-03-10T15:55:20.000
Service Request Number
17-00302660
Overall Service Request Due Date
2017-12-14T11:33:10.000
Method Received Description
Proactive
Dead Animal Pick Up - SAN
Service Request Type: Dead Animal Pick Up - SAN • Created Date: 2018-05-06T10:58:46.000 • City Council District: 7
Service Request Type
Dead Animal Pick Up - SAN
Created Date
2018-05-06T10:58:46.000
City Council District
7
Closed Date
2018-05-06T13:00:55.000
Address
5143 BREAKWOOD DR, DALLAS, 75227
Y Coordinate
6974349.04064123
Lat Long Location
5143 BREAKWOOD DR, DALLAS, 75227
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
1
Department
Department of Sanitation Services
X Coordinate
2519007.01184
Priority
Emergency
Status
Closed
Unique Key
1325513697
Update Date
2018-05-06T13:00:55.000
Service Request Number
18-00212241
Overall Service Request Due Date
2018-05-07T10:58:46.000
Method Received Description
Phone
Parking - Report a Violation - TRN
Service Request Type: Parking - Report a Violation - TRN • Created Date: 2018-03-08T18:39:11.000 • City Council District: 10
Service Request Type
Parking - Report a Violation - TRN
Created Date
2018-03-08T18:39:11.000
City Council District
10
Closed Date
2018-03-10T16:46:17.000
Address
13208 WOODBEND LN, DALLAS, TX 75243
Y Coordinate
7021884.64872897
Lat Long Location
13208 WOODBEND LN, DALLAS, TX 75243
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
0
Department
Transportation Department
X Coordinate
2511258.44518412
Priority
Standard
Status
Closed
Unique Key
1315823164
Update Date
2018-03-10T16:46:17.000
Service Request Number
18-00104215
Overall Service Request Due Date
2018-03-10T18:39:11.000
Method Received Description
Phone
Animal - Stray Dog - DAS
Service Request Type: Animal - Stray Dog - DAS • Created Date: 2018-05-04T17:31:45.000 • City Council District: 4
Service Request Type
Animal - Stray Dog - DAS
Created Date
2018-05-04T17:31:45.000
City Council District
4
Closed Date
2018-05-06T15:25:50.000
Address
1022 WINTERS ST, DALLAS, TX 75216
Y Coordinate
6953845.83974657
Lat Long Location
1022 WINTERS ST, DALLAS, TX 75216
Outcome
Closed - Unfounded
Ert Estimated Response Time
0
Department
Dallas Animal Services
X Coordinate
2488706.31938848
Priority
Standard
Status
Closed
Unique Key
1325326379
Update Date
2018-05-06T15:25:50.000
Service Request Number
18-00211084
Overall Service Request Due Date
2018-05-09T17:31:45.000
Method Received Description
Phone
Illegal Land Use (Residential/Business) - CCS
Service Request Type: Illegal Land Use (Residential/Business) - CCS • Created Date: 2017-10-31T21:37:43.000 • City Council District: 3
Service Request Type
Illegal Land Use (Residential/Business) - CCS
Created Date
2017-10-31T21:37:43.000
City Council District
3
Closed Date
2017-12-19T11:06:49.000
Address
4036 SHADY HOLLOW LN, DALLAS, TX 75233
Y Coordinate
6939942.72748032
Lat Long Location
4036 SHADY HOLLOW LN, DALLAS, TX 75233
Outcome
Resolved - Through Citizen Action
Ert Estimated Response Time
10
Department
Code Compliance District Group
X Coordinate
2465149.10119171
Priority
Standard
Status
Closed
Unique Key
1301352932
Update Date
2017-12-19T11:06:49.000
Service Request Number
17-00536878
Overall Service Request Due Date
2017-12-14T21:37:43.000
Method Received Description
Proactive
Dead Animal Pick Up - SAN
Service Request Type: Dead Animal Pick Up - SAN • Created Date: 2018-04-08T10:03:39.000 • City Council District: 14
Service Request Type
Dead Animal Pick Up - SAN
Created Date
2018-04-08T10:03:39.000
City Council District
14
Closed Date
2018-04-08T11:47:09.000
Address
1509 MAIN ST, DALLAS, TX 75201
Y Coordinate
6971178.96187904
Lat Long Location
1509 MAIN ST, DALLAS, TX 75201
Outcome
Resolved - Information Provided
Ert Estimated Response Time
1
Department
Department of Sanitation Services
X Coordinate
2491106.10158882
Priority
Emergency
Status
Closed
Unique Key
1319925050
Update Date
2018-04-08T11:47:09.000
Service Request Number
18-00160083
Overall Service Request Due Date
2018-04-09T10:03:39.000
Method Received Description
Phone
Brush Busters - SAN
Service Request Type: Brush Busters - SAN • Created Date: 2017-12-15T08:48:20.000 • City Council District: 8
Service Request Type
Brush Busters - SAN
Created Date
2017-12-15T08:48:20.000
City Council District
8
Closed Date
2017-12-19T08:52:01.000
Address
1449 MACY LN, DALLAS, TX 75253
Y Coordinate
6934479.94182578
Lat Long Location
1449 MACY LN, DALLAS, TX 75253
Outcome
Resolved - Information Provided
Ert Estimated Response Time
0
Department
Department of Sanitation Services
X Coordinate
2556060.49135653
Priority
Standard
Status
Closed
Unique Key
1306250680
Update Date
2017-12-19T08:52:01.000
Service Request Number
17-00596417
Overall Service Request Due Date
2017-12-22T08:48:20.000
Method Received Description
Phone
Animal - Loose Dog (Owned) - DAS
Service Request Type: Animal - Loose Dog (Owned) - DAS • Created Date: 2018-04-08T13:02:54.000 • City Council District: 4
Service Request Type
Animal - Loose Dog (Owned) - DAS
Created Date
2018-04-08T13:02:54.000
City Council District
4
Closed Date
2018-04-08T16:33:08.000
Address
3400 GARRISON ST, DALLAS, TX 75216
Y Coordinate
6945627.32524166
Lat Long Location
3400 GARRISON ST, DALLAS, TX 75216
Outcome
Resolved - Animal Picked Up
Ert Estimated Response Time
1
Department
Dallas Animal Services
X Coordinate
2493887.42398853
Priority
Standard
Status
Closed
Unique Key
1319934087
Update Date
2018-04-08T16:33:08.000
Service Request Number
18-00160202
Overall Service Request Due Date
2018-04-11T13:02:54.000
Method Received Description
Proactive
Signs - Public Right of Way - CCS
Service Request Type: Signs - Public Right of Way - CCS • Created Date: 2017-11-12T21:56:26.000 • City Council District: 14
Service Request Type
Signs - Public Right of Way - CCS
Created Date
2017-11-12T21:56:26.000
City Council District
14
Closed Date
2017-11-12T22:34:57.000
Address
700 MUNGER AVE, DALLAS, TX 75202
Y Coordinate
6971961.68618163
Lat Long Location
700 MUNGER AVE, DALLAS, TX 75202
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
2
Department
Code Compliance District Group
X Coordinate
2488714.45982396
Priority
Standard
Status
Closed
Unique Key
1302742392
Update Date
2017-11-12T22:34:57.000
Service Request Number
17-00553464
Overall Service Request Due Date
2017-11-20T21:56:26.000
Method Received Description
Phone
Animal - Vaccination Investigation - DAS
Service Request Type: Animal - Vaccination Investigation - DAS • Created Date: 2017-11-12T15:27:16.000 • City Council District: 5
Service Request Type
Animal - Vaccination Investigation - DAS
Created Date
2017-11-12T15:27:16.000
City Council District
5
Closed Date
2017-11-12T16:11:29.000
Address
6806 SARAH LEE DR, DALLAS, TX 75217
Y Coordinate
6953469.67566994
Lat Long Location
6806 SARAH LEE DR, DALLAS, TX 75217
Outcome
Resolved - Information Provided
Ert Estimated Response Time
20
Department
Dallas Animal Services
X Coordinate
2520724.72689631
Priority
Standard
Status
Closed
Unique Key
1302722183
Update Date
2017-11-12T16:11:29.000
Service Request Number
17-00553244
Overall Service Request Due Date
2017-12-28T15:27:16.000
Method Received Description
Proactive
Complaint/Compliment - CTY
Service Request Type: Complaint/Compliment - CTY • Created Date: 2018-04-08T11:17:06.000 • City Council District: 2
Service Request Type
Complaint/Compliment - CTY
Created Date
2018-04-08T11:17:06.000
City Council District
2
Closed Date
2018-04-08T11:17:06.000
Address
2606 SHELBY AVE, DALLAS, TX 75219
Y Coordinate
6980287.03880812
Lat Long Location
2606 SHELBY AVE, DALLAS, TX 75219
Ert Estimated Response Time
5
Department
Feedback Group
X Coordinate
2486478.14430594
Priority
Standard
Status
Open
Unique Key
1319929008
Update Date
2018-04-08T11:17:06.000
Service Request Number
18-00160130
Overall Service Request Due Date
2018-04-23T11:17:06.000
Method Received Description
Web
Animal - Confined Stray - DAS
Service Request Type: Animal - Confined Stray - DAS • Created Date: 2017-11-12T08:32:39.000 • City Council District: 11
Service Request Type
Animal - Confined Stray - DAS
Created Date
2017-11-12T08:32:39.000
City Council District
11
Closed Date
2017-11-12T09:49:17.000
Address
13770 SPRUCEWOOD DR, DALLAS, TX 75240
Y Coordinate
7028037.38785842
Lat Long Location
13770 SPRUCEWOOD DR, DALLAS, TX 75240
Outcome
Resolved - Animal Picked Up
Ert Estimated Response Time
0
Department
Dallas Animal Services
X Coordinate
2497087.30076215
Priority
Emergency
Status
Closed
Unique Key
1302698488
Update Date
2017-11-12T09:49:17.000
Service Request Number
17-00552947
Overall Service Request Due Date
2017-11-14T08:32:39.000
Method Received Description
Phone
Tree down/low limbs - Emergency - PBW
Service Request Type: Tree down/low limbs - Emergency - PBW • Created Date: 2017-11-12T11:03:36.000 • City Council District: 3
Service Request Type
Tree down/low limbs - Emergency - PBW
Created Date
2017-11-12T11:03:36.000
City Council District
3
Closed Date
2017-11-12T15:30:29.000
Address
700 W RED BIRD LN, DALLAS, 75232
Y Coordinate
6932143.43834087
Lat Long Location
700 W RED BIRD LN, DALLAS, 75232
Outcome
Resolved - Referral to Agency/Contractor
Ert Estimated Response Time
0
Department
Street Services
X Coordinate
2481198.69507431
Priority
Emergency
Status
Closed
Unique Key
1302705868
Update Date
2017-11-12T15:30:29.000
Service Request Number
17-00553031
Overall Service Request Due Date
2017-11-15T11:03:36.000
Method Received Description
Phone
Illegal Garbage/Placement - CCS
Service Request Type: Illegal Garbage/Placement - CCS • Created Date: 2017-12-18T16:11:51.000 • City Council District: 14
Service Request Type
Illegal Garbage/Placement - CCS
Created Date
2017-12-18T16:11:51.000
City Council District
14
Closed Date
2017-12-19T12:11:12.000
Address
6207 RAVENDALE LN, DALLAS, TX 75214
Y Coordinate
6992383.45054329
Lat Long Location
6207 RAVENDALE LN, DALLAS, TX 75214
Outcome
Resolved - Information Provided
Ert Estimated Response Time
8
Department
Code Compliance District Group
X Coordinate
2503497.70503319
Priority
Standard
Status
Closed
Unique Key
1306528322
Update Date
2017-12-19T12:11:12.000
Service Request Number
17-00600062
Overall Service Request Due Date
2018-01-18T16:11:51.000
Method Received Description
Proactive
Animal - Neglect - DAS
Service Request Type: Animal - Neglect - DAS • Created Date: 2017-11-12T15:08:17.000 • City Council District: 10
Service Request Type
Animal - Neglect - DAS
Created Date
2017-11-12T15:08:17.000
City Council District
10
Closed Date
2017-11-12T17:16:49.000
Address
9750 FOREST LN, DALLAS, TX 75243
Y Coordinate
7018410.62707188
Lat Long Location
9750 FOREST LN, DALLAS, TX 75243
Outcome
Resolved - Information Provided
Ert Estimated Response Time
1
Department
Dallas Animal Services
X Coordinate
2514411.73629553
Priority
Emergency
Status
Closed
Unique Key
1302721123
Update Date
2017-11-12T17:16:49.000
Service Request Number
17-00553229
Overall Service Request Due Date
2017-11-13T15:08:17.000
Method Received Description
Phone
Pot hole - Hazardous - PBW
Service Request Type: Pot hole - Hazardous - PBW • Created Date: 2018-03-11T13:33:31.000 • City Council District: 13
Service Request Type
Pot hole - Hazardous - PBW
Created Date
2018-03-11T13:33:31.000
City Council District
13
Closed Date
2018-03-11T13:43:16.000
Address
PRESTON RD & W NORTHWEST HWY, DALLAS, TX
Y Coordinate
7002059.81713615
Lat Long Location
PRESTON RD & W NORTHWEST HWY, DALLAS, TX
Ert Estimated Response Time
0
Department
Street Services
X Coordinate
2489187.52739656
Priority
Emergency
Status
Closed
Unique Key
1316096135
Update Date
2018-03-11T13:43:16.000
Service Request Number
18-00107840
Overall Service Request Due Date
2018-03-12T13:33:31.000
Method Received Description
Phone
Dead Animal Pick Up - SAN
Service Request Type: Dead Animal Pick Up - SAN • Created Date: 2017-11-12T08:41:13.000 • City Council District: 4
Service Request Type
Dead Animal Pick Up - SAN
Created Date
2017-11-12T08:41:13.000
City Council District
4
Closed Date
2017-11-12T09:17:40.000
Address
1919 MORRELL AVE, DALLAS, TX 75203
Y Coordinate
6956554.82541397
Lat Long Location
1919 MORRELL AVE, DALLAS, TX 75203
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
1
Department
Department of Sanitation Services
X Coordinate
2492824.56394288
Priority
Emergency
Status
Closed
Unique Key
1302699016
Update Date
2017-11-12T09:17:40.000
Service Request Number
17-00552951
Overall Service Request Due Date
2017-11-13T08:41:13.000
Method Received Description
Phone
Animal - Loose Dog (Owned) - DAS
Service Request Type: Animal - Loose Dog (Owned) - DAS • Created Date: 2017-11-12T17:21:51.000 • City Council District: 6
Service Request Type
Animal - Loose Dog (Owned) - DAS
Created Date
2017-11-12T17:21:51.000
City Council District
6
Closed Date
2017-11-12T19:27:38.000
Address
3413 RUTZ ST, DALLAS, 75212
Y Coordinate
6971983.6523061
Lat Long Location
3413 RUTZ ST, DALLAS, 75212
Outcome
Closed - Unable to Confirm/Locate Problem
Ert Estimated Response Time
1
Department
Dallas Animal Services
X Coordinate
2477090.22872498
Priority
Emergency
Status
Closed
Unique Key
1302730336
Update Date
2017-11-12T19:27:38.000
Service Request Number
17-00553349
Overall Service Request Due Date
2017-11-15T17:21:51.000
Method Received Description
Mobile Apps
Pot hole - Hazardous - PBW
Service Request Type: Pot hole - Hazardous - PBW • Created Date: 2017-12-19T18:16:28.000 • City Council District: 14
Service Request Type
Pot hole - Hazardous - PBW
Created Date
2017-12-19T18:16:28.000
City Council District
14
Closed Date
2017-12-19T18:53:09.000
Address
8700 SOUTHWESTERN BLVD, DALLAS, TX 75206
Y Coordinate
6999609.62743165
Lat Long Location
8700 SOUTHWESTERN BLVD, DALLAS, TX 75206
Outcome
Resolved - Referral to Agency/Contractor
Ert Estimated Response Time
0
Department
Street Services
X Coordinate
2503199.38537924
Priority
Emergency
Status
Closed
Unique Key
1306660577
Update Date
2017-12-19T18:53:09.000
Service Request Number
17-00601899
Overall Service Request Due Date
2017-12-20T18:16:28.000
Method Received Description
Police/Fire Dispatch
Pot hole Repair Routine - PBW
Service Request Type: Pot hole Repair Routine - PBW • Created Date: 2017-12-18T16:48:13.000 • City Council District: 9
Service Request Type
Pot hole Repair Routine - PBW
Created Date
2017-12-18T16:48:13.000
City Council District
9
Closed Date
2017-12-19T14:35:04.000
Address
2305 TOLOSA DR, DALLAS, TX 75228
Y Coordinate
6997644.19586014
Lat Long Location
2305 TOLOSA DR, DALLAS, TX 75228
Ert Estimated Response Time
3
Department
Public Works Department
X Coordinate
2529580.8141059
Priority
MCC Standard
Status
Closed
Unique Key
1306535188
Update Date
2017-12-19T14:35:04.000
Service Request Number
17-00600127
Overall Service Request Due Date
2017-12-26T16:48:13.000
Method Received Description
Phone
Animal - Vaccination Investigation - DAS
Service Request Type: Animal - Vaccination Investigation - DAS • Created Date: 2017-11-12T15:54:18.000 • City Council District: 5
Service Request Type
Animal - Vaccination Investigation - DAS
Created Date
2017-11-12T15:54:18.000
City Council District
5
Closed Date
2017-11-12T16:26:45.000
Address
1014 ANNABELLE LN, DALLAS, TX 75217
Y Coordinate
6952821.53340347
Lat Long Location
1014 ANNABELLE LN, DALLAS, TX 75217
Outcome
Resolved - Information Provided
Ert Estimated Response Time
20
Department
Dallas Animal Services
X Coordinate
2521605.66321548
Priority
Standard
Status
Closed
Unique Key
1302724299
Update Date
2017-11-12T16:26:45.000
Service Request Number
17-00553281
Overall Service Request Due Date
2017-12-28T15:54:18.000
Method Received Description
Proactive
Animal - Vaccination Investigation - DAS
Service Request Type: Animal - Vaccination Investigation - DAS • Created Date: 2017-11-12T16:02:20.000 • City Council District: 5
Service Request Type
Animal - Vaccination Investigation - DAS
Created Date
2017-11-12T16:02:20.000
City Council District
5
Closed Date
2017-11-12T16:31:37.000
Address
6942 ROSALINDA LN, DALLAS, 75217
Y Coordinate
6953231.96220886
Lat Long Location
6942 ROSALINDA LN, DALLAS, 75217
Outcome
Resolved - Information Provided
Ert Estimated Response Time
20
Department
Dallas Animal Services
X Coordinate
2521090.67273563
Priority
Standard
Status
Closed
Unique Key
1302725183
Update Date
2017-11-12T16:31:37.000
Service Request Number
17-00553297
Overall Service Request Due Date
2017-12-28T16:02:20.000
Method Received Description
Proactive
Animal - Sick/Injured - DAS
Service Request Type: Animal - Sick/Injured - DAS • Created Date: 2018-04-07T15:32:30.000 • City Council District: 8
Service Request Type
Animal - Sick/Injured - DAS
Created Date
2018-04-07T15:32:30.000
City Council District
8
Closed Date
2018-04-08T07:10:01.000
Address
1513 S ST AUGUSTINE DR, DALLAS, TX 75217
Y Coordinate
6937340.47414748
Lat Long Location
1513 S ST AUGUSTINE DR, DALLAS, TX 75217
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
1
Department
Dallas Animal Services
X Coordinate
2535377.44189704
Priority
Emergency
Status
Closed
Unique Key
1319884108
Update Date
2018-04-08T07:09:56.000
Service Request Number
18-00159794
Overall Service Request Due Date
2018-04-10T15:32:30.000
Method Received Description
Phone
Animal - Vaccination Investigation - DAS
Service Request Type: Animal - Vaccination Investigation - DAS • Created Date: 2017-12-19T08:25:05.000 • City Council District: 5
Service Request Type
Animal - Vaccination Investigation - DAS
Created Date
2017-12-19T08:25:05.000
City Council District
5
Closed Date
2017-12-19T09:11:58.000
Address
926 SUNBRIAR AVE, DALLAS, TX 75217
Y Coordinate
6952882.86197494
Lat Long Location
926 SUNBRIAR AVE, DALLAS, TX 75217
Outcome
Resolved - Information Provided
Ert Estimated Response Time
20
Department
Dallas Animal Services
X Coordinate
2517718.94942637
Priority
Standard
Status
Closed
Unique Key
1306562086
Update Date
2017-12-19T09:11:58.000
Service Request Number
17-00600448
Overall Service Request Due Date
2018-02-02T08:25:05.000
Method Received Description
Proactive
Limousine - Transportation Complaint - AVI
Service Request Type: Limousine - Transportation Complaint - AVI • Created Date: 2018-03-10T13:29:24.000 • City Council District: 2
Service Request Type
Limousine - Transportation Complaint - AVI
Created Date
2018-03-10T13:29:24.000
City Council District
2
Closed Date
2018-03-10T13:30:04.000
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Outcome
Resolved - Information Provided
Ert Estimated Response Time
5
Department
Aviation
X Coordinate
2475408.364118
Priority
Standard
Status
Closed
Unique Key
1316039583
Update Date
2018-03-10T13:30:04.000
Service Request Number
18-00107209
Overall Service Request Due Date
2018-03-30T13:29:24.000
Method Received Description
Proactive
Panhandling - DPD
Service Request Type: Panhandling - DPD • Created Date: 2017-10-26T13:47:51.000 • City Council District: 10
Service Request Type
Panhandling - DPD
Created Date
2017-10-26T13:47:51.000
City Council District
10
Closed Date
2017-11-12T06:49:20.000
Address
12122 ABRAMS RD, DALLAS, 75243
Y Coordinate
7019719.28875787
Lat Long Location
12122 ABRAMS RD, DALLAS, 75243
Outcome
Closed - Unable to Confirm/Locate Problem
Ert Estimated Response Time
3
Department
Police Department
X Coordinate
2509996.50516951
Priority
Standard
Status
Closed
Unique Key
1300729120
Update Date
2017-11-12T06:49:20.000
Service Request Number
17-00529287
Overall Service Request Due Date
2017-11-09T13:47:51.000
Method Received Description
Mobile Apps
Animal - Loose Dog (Owned) - DAS
Service Request Type: Animal - Loose Dog (Owned) - DAS • Created Date: 2018-03-10T13:12:09.000 • City Council District: 10
Service Request Type
Animal - Loose Dog (Owned) - DAS
Created Date
2018-03-10T13:12:09.000
City Council District
10
Closed Date
2018-03-10T20:02:34.000
Address
8015 DORAN CIR, DALLAS, TX 75238
Y Coordinate
7000347.27622944
Lat Long Location
8015 DORAN CIR, DALLAS, TX 75238
Outcome
Closed - Unfounded
Ert Estimated Response Time
1
Department
Dallas Animal Services
X Coordinate
2513389.72668475
Priority
Emergency
Status
Closed
Unique Key
1316038155
Update Date
2018-03-10T20:02:34.000
Service Request Number
18-00107188
Overall Service Request Due Date
2018-03-13T13:12:09.000
Method Received Description
Proactive
Water/Wastewater Line Locate - SCS
Service Request Type: Water/Wastewater Line Locate - SCS • Created Date: 2017-12-18T19:58:41.000 • City Council District: 13
Service Request Type
Water/Wastewater Line Locate - SCS
Created Date
2017-12-18T19:58:41.000
City Council District
13
Closed Date
2017-12-19T08:46:33.000
Address
10515 CASTLEGATE DR, DALLAS, TX 75229
Y Coordinate
7010806.9915994
Lat Long Location
10515 CASTLEGATE DR, DALLAS, TX 75229
Outcome
Closed - Close SR
Ert Estimated Response Time
1
Department
Management Services
X Coordinate
2471531.96236952
Priority
Standard
Status
Closed
Unique Key
1306543199
Update Date
2017-12-19T08:46:33.000
Service Request Number
17-00600241
Overall Service Request Due Date
2017-12-20T19:58:41.000
Method Received Description
Web
Signs - Public Right of Way - CCS
Service Request Type: Signs - Public Right of Way - CCS • Created Date: 2017-11-12T21:52:24.000 • City Council District: 2
Service Request Type
Signs - Public Right of Way - CCS
Created Date
2017-11-12T21:52:24.000
City Council District
2
Closed Date
2017-11-12T22:19:01.000
Address
4700 LINDSLEY AVE, DALLAS, 75223
Y Coordinate
6974294.76428409
Lat Long Location
4700 LINDSLEY AVE, DALLAS, 75223
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
2
Department
Code Compliance District Group
X Coordinate
2503139.20433169
Priority
Standard
Status
Closed
Unique Key
1302741826
Update Date
2017-11-12T22:19:01.000
Service Request Number
17-00553458
Overall Service Request Due Date
2017-11-20T21:52:24.000
Method Received Description
Proactive
Animal - Wildlife/Livestock- Routine - DAS
Service Request Type: Animal - Wildlife/Livestock- Routine - DAS • Created Date: 2018-04-06T16:38:26.000 • City Council District: 13
Service Request Type
Animal - Wildlife/Livestock- Routine - DAS
Created Date
2018-04-06T16:38:26.000
City Council District
13
Closed Date
2018-04-08T09:10:20.000
Address
10580 WELCH RD, DALLAS, TX 75229
Y Coordinate
7011033.09193511
Lat Long Location
10580 WELCH RD, DALLAS, TX 75229
Outcome
Resolved - Through Citizen Action
Ert Estimated Response Time
7
Department
Dallas Animal Services
X Coordinate
2481201.12767817
Priority
Standard
Status
Closed
Unique Key
1319820382
Update Date
2018-04-08T09:10:20.000
Service Request Number
18-00159030
Overall Service Request Due Date
2018-05-18T16:38:26.000
Method Received Description
Phone
Taxi - Transportation Complaint - AVI
Service Request Type: Taxi - Transportation Complaint - AVI • Created Date: 2017-11-12T14:16:57.000 • City Council District: 2
Service Request Type
Taxi - Transportation Complaint - AVI
Created Date
2017-11-12T14:16:57.000
City Council District
2
Closed Date
2017-11-12T14:17:51.000
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Outcome
Resolved - Information Provided
Ert Estimated Response Time
5
Department
Aviation
X Coordinate
2475408.364118
Priority
Standard
Status
Closed
Unique Key
1302716095
Update Date
2017-11-12T14:17:51.000
Service Request Number
17-00553146
Overall Service Request Due Date
2017-12-05T14:16:57.000
Method Received Description
Proactive
Animal - Confined Stray - DAS
Service Request Type: Animal - Confined Stray - DAS • Created Date: 2017-11-12T14:03:44.000 • City Council District: 1
Service Request Type
Animal - Confined Stray - DAS
Created Date
2017-11-12T14:03:44.000
City Council District
1
Closed Date
2017-11-12T14:46:02.000
Address
3431 POINSETTIA DR, DALLAS, TX 75211
Y Coordinate
6950469.7411257
Lat Long Location
3431 POINSETTIA DR, DALLAS, TX 75211
Outcome
Resolved - Animal Picked Up
Ert Estimated Response Time
0
Department
Dallas Animal Services
X Coordinate
2467765.23255215
Priority
Emergency
Status
Closed
Unique Key
1302715196
Update Date
2017-11-12T14:46:02.000
Service Request Number
17-00553133
Overall Service Request Due Date
2017-11-14T14:03:44.000
Method Received Description
Phone
Animal - Loose Dog (Owned) - DAS
Service Request Type: Animal - Loose Dog (Owned) - DAS • Created Date: 2017-11-12T09:40:35.000 • City Council District: 8
Service Request Type
Animal - Loose Dog (Owned) - DAS
Created Date
2017-11-12T09:40:35.000
City Council District
8
Closed Date
2017-11-12T10:09:18.000
Address
14770 LASATER RD, DALLAS, TX 75253
Y Coordinate
6940370.02240308
Lat Long Location
14770 LASATER RD, DALLAS, TX 75253
Outcome
Resolved - Animal Picked Up
Ert Estimated Response Time
1
Department
Dallas Animal Services
X Coordinate
2564476.37466585
Priority
Emergency
Status
Closed
Unique Key
1302702534
Update Date
2017-11-12T10:09:18.000
Service Request Number
17-00552997
Overall Service Request Due Date
2017-11-15T09:40:35.000
Method Received Description
Proactive
Obstruction Alley/Sidewalk/Street - CCS
Service Request Type: Obstruction Alley/Sidewalk/Street - CCS • Created Date: 2017-10-31T20:05:41.000 • City Council District: 1
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Created Date
2017-10-31T20:05:41.000
City Council District
1
Closed Date
2017-12-19T10:44:57.000
Address
611 N TYLER ST, DALLAS, TX 75208
Y Coordinate
6959764.66337709
Lat Long Location
611 N TYLER ST, DALLAS, TX 75208
Outcome
Resolved - Through Citizen Action
Ert Estimated Response Time
8
Department
Code Compliance District Group
X Coordinate
2479543.39027748
Priority
Standard
Status
Closed
Unique Key
1301347428
Update Date
2017-12-19T10:44:56.000
Service Request Number
17-00536806
Overall Service Request Due Date
2018-01-08T20:05:41.000
Method Received Description
Web
High Weeds - CCS
Service Request Type: High Weeds - CCS • Created Date: 2017-12-13T16:18:24.000 • City Council District: 8
Service Request Type
High Weeds - CCS
Created Date
2017-12-13T16:18:24.000
City Council District
8
Closed Date
2017-12-19T13:09:54.000
Address
8080 LEIGH ANN DR, DALLAS, TX 75232
Y Coordinate
6923478.54521178
Lat Long Location
8080 LEIGH ANN DR, DALLAS, TX 75232
Outcome
Closed - Unable to Confirm/Locate Problem
Ert Estimated Response Time
5
Department
Code Compliance District Group
X Coordinate
2482684.67248756
Priority
Standard
Status
Closed
Unique Key
1306104667
Update Date
2017-12-19T13:09:54.000
Service Request Number
17-00594458
Overall Service Request Due Date
2018-01-12T16:18:24.000
Method Received Description
Phone
Sanitation Compliment/Complaint - SAN
Service Request Type: Sanitation Compliment/Complaint - SAN • Created Date: 2017-12-12T14:22:28.000 • City Council District: 10
Service Request Type
Sanitation Compliment/Complaint - SAN
Created Date
2017-12-12T14:22:28.000
City Council District
10
Closed Date
2017-12-19T09:54:57.000
Address
11200 FERNDALE RD, DALLAS, TX 75238
Y Coordinate
7012263.69870411
Lat Long Location
11200 FERNDALE RD, DALLAS, TX 75238
Outcome
Resolved - Information Provided
Ert Estimated Response Time
0
Department
Department of Sanitation Services
X Coordinate
2514652.4009205
Priority
Standard
Status
Closed
Unique Key
1305943862
Update Date
2017-12-19T09:54:07.000
Service Request Number
17-00592399
Overall Service Request Due Date
2017-12-27T14:22:28.000
Method Received Description
Phone
Animal - Confined Stray - DAS
Service Request Type: Animal - Confined Stray - DAS • Created Date: 2018-03-10T13:18:56.000 • City Council District: 4
Service Request Type
Animal - Confined Stray - DAS
Created Date
2018-03-10T13:18:56.000
City Council District
4
Closed Date
2018-03-10T20:42:49.000
Address
2123 IDAHO AVE, DALLAS, 75216
Y Coordinate
6949806.17533203
Lat Long Location
2123 IDAHO AVE, DALLAS, 75216
Outcome
Closed - Unable to Confirm/Locate Problem
Ert Estimated Response Time
0
Department
Dallas Animal Services
X Coordinate
2487552.19895723
Priority
Emergency
Status
Closed
Unique Key
1316038765
Update Date
2018-03-10T20:42:49.000
Service Request Number
18-00107197
Overall Service Request Due Date
2018-03-12T13:18:56.000
Method Received Description
Phone
Litter - CCS
Service Request Type: Litter - CCS • Created Date: 2016-10-14T07:00:53.000 • City Council District: 7
Service Request Type
Litter - CCS
Created Date
2016-10-14T07:00:53.000
City Council District
7
Closed Date
2017-10-28T01:00:03.000
Address
2626 BURGER AVE, DALLAS, TX 75215
Y Coordinate
6965036.51831112
Lat Long Location
2626 BURGER AVE, DALLAS, TX 75215
Outcome
Unresolved - Referred to Appropriate Dept/Agency
Ert Estimated Response Time
5
Department
Code Compliance District Group
X Coordinate
2501729.01144771
Priority
Standard
Status
Lien Hold
Unique Key
1231692805
Update Date
2017-10-28T01:00:03.000
Service Request Number
16-00526633
Overall Service Request Due Date
2016-11-29T07:00:53.000
Method Received Description
Proactive
Dead Animal Pick Up - SAN
Service Request Type: Dead Animal Pick Up - SAN • Created Date: 2017-11-11T17:16:09.000 • City Council District: 6
Service Request Type
Dead Animal Pick Up - SAN
Created Date
2017-11-11T17:16:09.000
City Council District
6
Closed Date
2017-11-12T11:17:34.000
Address
10333 BROCKBANK DR, DALLAS, TX 75229
Y Coordinate
7009642.70480782
Lat Long Location
10333 BROCKBANK DR, DALLAS, TX 75229
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
1
Department
Department of Sanitation Services
X Coordinate
2466626.42320035
Priority
Emergency
Status
Closed
Unique Key
1302683622
Update Date
2017-11-12T11:17:34.000
Service Request Number
17-00552831
Overall Service Request Due Date
2017-11-12T17:16:09.000
Method Received Description
Phone
Animal - Loose Dog (Owned) - DAS
Service Request Type: Animal - Loose Dog (Owned) - DAS • Created Date: 2018-03-09T13:38:08.000 • City Council District: 4
Service Request Type
Animal - Loose Dog (Owned) - DAS
Created Date
2018-03-09T13:38:08.000
City Council District
4
Closed Date
2018-03-11T07:52:25.000
Address
917 E WACO AVE, DALLAS, TX 75216
Y Coordinate
6954780.43729045
Lat Long Location
917 E WACO AVE, DALLAS, TX 75216
Outcome
Resolved - Information Provided
Ert Estimated Response Time
1
Department
Dallas Animal Services
X Coordinate
2488005.13932037
Priority
Emergency
Status
Closed
Unique Key
1315931700
Update Date
2018-03-11T07:52:26.000
Service Request Number
18-00105770
Overall Service Request Due Date
2018-03-12T13:38:08.000
Method Received Description
Phone
Animal - Vaccination Investigation - DAS
Service Request Type: Animal - Vaccination Investigation - DAS • Created Date: 2017-11-12T14:35:07.000 • City Council District: 5
Service Request Type
Animal - Vaccination Investigation - DAS
Created Date
2017-11-12T14:35:07.000
City Council District
5
Closed Date
2017-11-12T15:01:08.000
Address
6924 BARRETT DR, DALLAS, TX 75217
Y Coordinate
6952822.35760332
Lat Long Location
6924 BARRETT DR, DALLAS, TX 75217
Outcome
Resolved - Information Provided
Ert Estimated Response Time
20
Department
Dallas Animal Services
X Coordinate
2521096.79532541
Priority
Standard
Status
Closed
Unique Key
1302717703
Update Date
2017-11-12T15:01:08.000
Service Request Number
17-00553174
Overall Service Request Due Date
2017-12-28T14:35:07.000
Method Received Description
Proactive
Parking - Report of Violation - TRN
Service Request Type: Parking - Report of Violation - TRN • Created Date: 2017-11-10T11:06:53.000 • City Council District: 4
Service Request Type
Parking - Report of Violation - TRN
Created Date
2017-11-10T11:06:53.000
City Council District
4
Closed Date
2017-11-12T15:55:33.000
Address
2432 NICHOLSON DR, DALLAS, TX 75224
Y Coordinate
6948424.02723503
Lat Long Location
2432 NICHOLSON DR, DALLAS, TX 75224
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
0
Department
Transportation Department
X Coordinate
2480780.2981707
Priority
Standard
Status
Closed
Unique Key
1302536950
Update Date
2017-11-12T17:35:50.000
Service Request Number
17-00551356
Overall Service Request Due Date
2017-11-12T11:06:53.000
Method Received Description
Phone
Smoke Detector Request - DFD
Service Request Type: Smoke Detector Request - DFD • Created Date: 2017-12-18T10:59:09.000 • City Council District: 5
Service Request Type
Smoke Detector Request - DFD
Created Date
2017-12-18T10:59:09.000
City Council District
5
Closed Date
2017-12-18T11:02:45.000
Address
6617 WOFFORD DR, DALLAS, 75227
Y Coordinate
6967524.12985129
Lat Long Location
6617 WOFFORD DR, DALLAS, 75227
Ert Estimated Response Time
2
Department
Fire-Rescue Department
X Coordinate
2519799.52212643
Priority
Standard
Status
Closed
Unique Key
1306479862
Update Date
2017-12-19T11:46:22.000
Service Request Number
17-00599409
Overall Service Request Due Date
2018-01-03T10:59:09.000
Method Received Description
Mass Entry
High Weeds - CCS
Service Request Type: High Weeds - CCS • Created Date: 2016-10-27T15:45:09.000 • City Council District: 7
Service Request Type
High Weeds - CCS
Created Date
2016-10-27T15:45:09.000
City Council District
7
Closed Date
2017-10-28T01:00:03.000
Address
2844 OAKDALE ST, DALLAS, TX 75215
Y Coordinate
6961602.86220107
Lat Long Location
2844 OAKDALE ST, DALLAS, TX 75215
Outcome
Unresolved - Referred to Appropriate Dept/Agency
Ert Estimated Response Time
5
Department
Code Compliance District Group
X Coordinate
2506823.83085691
Priority
Standard
Status
Lien Hold
Unique Key
1233268876
Update Date
2017-10-28T01:00:03.000
Service Request Number
16-00549477
Overall Service Request Due Date
2016-12-12T15:45:09.000
Method Received Description
Proactive
Animal - Vaccination Investigation - DAS
Service Request Type: Animal - Vaccination Investigation - DAS • Created Date: 2017-11-12T15:50:25.000 • City Council District: 5
Service Request Type
Animal - Vaccination Investigation - DAS
Created Date
2017-11-12T15:50:25.000
City Council District
5
Closed Date
2017-11-12T16:26:40.000
Address
6943 ROSALINDA LN, DALLAS, TX 75217
Y Coordinate
6953266.45857244
Lat Long Location
6943 ROSALINDA LN, DALLAS, TX 75217
Outcome
Resolved - Information Provided
Ert Estimated Response Time
20
Department
Dallas Animal Services
X Coordinate
2521110.91974508
Priority
Standard
Status
Closed
Unique Key
1302723921
Update Date
2017-11-12T16:26:40.000
Service Request Number
17-00553273
Overall Service Request Due Date
2017-12-28T15:50:25.000
Method Received Description
Proactive
Garbage - Missed - SAN
Service Request Type: Garbage - Missed - SAN • Created Date: 2017-12-18T16:26:08.000 • City Council District: 11
Service Request Type
Garbage - Missed - SAN
Created Date
2017-12-18T16:26:08.000
City Council District
11
Closed Date
2017-12-19T14:15:57.000
Address
7141 KENDALLWOOD DR, DALLAS, TX 75240
Y Coordinate
7025889.21915053
Lat Long Location
7141 KENDALLWOOD DR, DALLAS, TX 75240
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
1
Department
Department of Sanitation Services
X Coordinate
2495580.32906914
Priority
Standard
Status
Closed
Unique Key
1306531737
Update Date
2017-12-19T14:15:56.000
Service Request Number
17-00600094
Overall Service Request Due Date
2017-12-21T16:26:08.000
Method Received Description
Web
Tree down/low limbs - Emergency - PBW
Service Request Type: Tree down/low limbs - Emergency - PBW • Created Date: 2018-04-08T09:22:59.000 • City Council District: 7
Service Request Type
Tree down/low limbs - Emergency - PBW
Created Date
2018-04-08T09:22:59.000
City Council District
7
Closed Date
2018-04-08T09:50:51.000
Address
4823 ZEALAND ST, DALLAS, TX 75216
Y Coordinate
6947729.32899741
Lat Long Location
4823 ZEALAND ST, DALLAS, TX 75216
Outcome
Resolved - Referral to Agency/Contractor
Ert Estimated Response Time
0
Department
Street Services
X Coordinate
2508977.64759392
Priority
Emergency
Status
Closed
Unique Key
1319922440
Update Date
2018-04-08T09:50:51.000
Service Request Number
18-00160054
Overall Service Request Due Date
2018-04-11T09:22:59.000
Method Received Description
Phone
Animal - Vaccination Investigation - DAS
Service Request Type: Animal - Vaccination Investigation - DAS • Created Date: 2017-11-12T15:57:25.000 • City Council District: 5
Service Request Type
Animal - Vaccination Investigation - DAS
Created Date
2017-11-12T15:57:25.000
City Council District
5
Closed Date
2017-11-12T16:31:33.000
Address
1013 ANNABELLE LN, DALLAS, TX 75217
Y Coordinate
6952806.59306244
Lat Long Location
1013 ANNABELLE LN, DALLAS, TX 75217
Outcome
Resolved - Information Provided
Ert Estimated Response Time
20
Department
Dallas Animal Services
X Coordinate
2521565.85845331
Priority
Standard
Status
Closed
Unique Key
1302724561
Update Date
2017-11-12T16:31:33.000
Service Request Number
17-00553287
Overall Service Request Due Date
2017-12-28T15:57:25.000
Method Received Description
Proactive
Animal - Vaccination Investigation - DAS
Service Request Type: Animal - Vaccination Investigation - DAS • Created Date: 2017-11-12T14:39:40.000 • City Council District: 5
Service Request Type
Animal - Vaccination Investigation - DAS
Created Date
2017-11-12T14:39:40.000
City Council District
5
Closed Date
2017-11-12T15:06:16.000
Address
6929 BARRETT DR, DALLAS, TX 75217
Y Coordinate
6952831.9513988
Lat Long Location
6929 BARRETT DR, DALLAS, TX 75217
Outcome
Resolved - Information Provided
Ert Estimated Response Time
20
Department
Dallas Animal Services
X Coordinate
2521158.5310399
Priority
Standard
Status
Closed
Unique Key
1302718324
Update Date
2017-11-12T15:06:16.000
Service Request Number
17-00553186
Overall Service Request Due Date
2017-12-28T14:39:40.000
Method Received Description
Proactive
Animal - Vaccination Investigation - DAS
Service Request Type: Animal - Vaccination Investigation - DAS • Created Date: 2017-11-12T16:06:33.000 • City Council District: 5
Service Request Type
Animal - Vaccination Investigation - DAS
Created Date
2017-11-12T16:06:33.000
City Council District
5
Closed Date
2017-11-12T16:36:36.000
Address
6914 ROSALINDA LN, DALLAS, TX 75217
Y Coordinate
6953377.29335391
Lat Long Location
6914 ROSALINDA LN, DALLAS, TX 75217
Outcome
Resolved - Information Provided
Ert Estimated Response Time
20
Department
Dallas Animal Services
X Coordinate
2520963.19799096
Priority
Standard
Status
Closed
Unique Key
1302726081
Update Date
2017-11-12T16:36:36.000
Service Request Number
17-00553303
Overall Service Request Due Date
2017-12-28T16:06:33.000
Method Received Description
Proactive
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