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311 Service Requests for Fiscal Year (FY) 2013

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2015 to September 30, 2016.

Services 311 Dataset jz3b-puy6 23 fields
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Showing 50 real records
Dead Animal Pick Up - SAN
Service Request Type: Dead Animal Pick Up - SAN • Created Date: 2018-05-06T09:00:29.000 • City Council District: 10
Service Request Type
Dead Animal Pick Up - SAN
Created Date
2018-05-06T09:00:29.000
City Council District
10
Closed Date
2018-05-06T15:11:02.000
Address
8016 DEER TRAIL DR, DALLAS, TX 75238
Y Coordinate
7003645.80750709
Lat Long Location
8016 DEER TRAIL DR, DALLAS, TX 75238
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
1
Department
Department of Sanitation Services
X Coordinate
2512824.30272439
Priority
Emergency
Status
Closed
Unique Key
1325504705
Update Date
2018-05-06T15:11:02.000
Service Request Number
18-00212153
Overall Service Request Due Date
2018-05-07T09:00:29.000
Method Received Description
Phone
Obstruction Alley/Sidewalk/Street - CCS
Service Request Type: Obstruction Alley/Sidewalk/Street - CCS • Created Date: 2017-10-31T08:39:04.000 • City Council District: 3
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Created Date
2017-10-31T08:39:04.000
City Council District
3
Closed Date
2017-12-19T14:09:41.000
Address
5912 LAZY RIVER DR, DALLAS, TX 75241
Y Coordinate
6933398.87506444
Lat Long Location
5912 LAZY RIVER DR, DALLAS, TX 75241
Outcome
Resolved - Referral to Agency/Contractor
Ert Estimated Response Time
8
Department
Code Compliance District Group
X Coordinate
2493563.15434087
Priority
Standard
Status
Closed
Unique Key
1301213508
Update Date
2017-12-19T14:09:41.000
Service Request Number
17-00534942
Overall Service Request Due Date
2018-01-08T08:39:04.000
Method Received Description
Proactive
Animal - Vaccination Investigation - DAS
Service Request Type: Animal - Vaccination Investigation - DAS • Created Date: 2017-11-12T15:46:19.000 • City Council District: 5
Service Request Type
Animal - Vaccination Investigation - DAS
Created Date
2017-11-12T15:46:19.000
City Council District
5
Closed Date
2017-11-12T16:21:29.000
Address
7012 SARAH LEE DR, DALLAS, TX 75217
Y Coordinate
6953479.23484169
Lat Long Location
7012 SARAH LEE DR, DALLAS, TX 75217
Outcome
Resolved - Information Provided
Ert Estimated Response Time
20
Department
Dallas Animal Services
X Coordinate
2521526.24363372
Priority
Standard
Status
Closed
Unique Key
1302723419
Update Date
2017-11-12T16:21:29.000
Service Request Number
17-00553264
Overall Service Request Due Date
2017-12-28T15:46:19.000
Method Received Description
Proactive
Animal - Loose Dog (Owned) - DAS
Service Request Type: Animal - Loose Dog (Owned) - DAS • Created Date: 2017-10-26T15:01:31.000 • City Council District: 7
Service Request Type
Animal - Loose Dog (Owned) - DAS
Created Date
2017-10-26T15:01:31.000
City Council District
7
Closed Date
2017-10-27T07:54:17.000
Address
6038 WOFFORD DR, DALLAS, TX 75227
Y Coordinate
6967796.31075092
Lat Long Location
6038 WOFFORD DR, DALLAS, TX 75227
Outcome
Unresolved - Reinspection Required
Ert Estimated Response Time
1
Department
Dallas Animal Services
X Coordinate
2516285.30169691
Priority
Emergency
Status
Closed
Unique Key
1300745935
Update Date
2017-10-27T07:54:18.000
Service Request Number
17-00529511
Overall Service Request Due Date
2017-10-29T15:01:31.000
Method Received Description
Proactive
Animal - Aggressive Activity - DAS
Service Request Type: Animal - Aggressive Activity - DAS • Created Date: 2018-03-09T13:43:44.000 • City Council District: 1
Service Request Type
Animal - Aggressive Activity - DAS
Created Date
2018-03-09T13:43:44.000
City Council District
1
Closed Date
2018-03-11T07:52:32.000
Address
CLIFFDALE AVE & W DAVIS ST, DALLAS, 75211
Y Coordinate
6959600.82372836
Lat Long Location
CLIFFDALE AVE & W DAVIS ST, DALLAS, 75211
Outcome
Resolved - Information Provided
Ert Estimated Response Time
0
Department
Dallas Animal Services
X Coordinate
2470711.8724349
Priority
Emergency
Status
Closed
Unique Key
1315932624
Update Date
2018-03-11T07:52:32.000
Service Request Number
18-00105791
Overall Service Request Due Date
2018-03-10T13:43:44.000
Method Received Description
Phone
Junk Motor Vehicle - CCS
Service Request Type: Junk Motor Vehicle - CCS • Created Date: 2017-06-26T14:07:58.000 • City Council District: 7
Service Request Type
Junk Motor Vehicle - CCS
Created Date
2017-06-26T14:07:58.000
City Council District
7
Closed Date
2017-12-19T11:16:59.000
Address
2526 LOWERY ST, DALLAS, TX 75215
Y Coordinate
6958642.97837129
Lat Long Location
2526 LOWERY ST, DALLAS, TX 75215
Outcome
Resolved - Referral to Agency/Contractor
Ert Estimated Response Time
7
Department
Code Compliance District Group
X Coordinate
2505014.51673767
Priority
Standard
Status
Closed
Unique Key
1280614669
Update Date
2017-12-19T11:16:59.000
Service Request Number
17-00306961
Overall Service Request Due Date
2017-11-01T14:07:58.000
Method Received Description
Phone
Animal - Neglect - DAS
Service Request Type: Animal - Neglect - DAS • Created Date: 2018-03-09T21:06:11.000 • City Council District: 12
Service Request Type
Animal - Neglect - DAS
Created Date
2018-03-09T21:06:11.000
City Council District
12
Closed Date
2018-03-10T09:54:02.000
Address
3901 ACCENT DR, DALLAS, TX 75287
Y Coordinate
7046652.09905911
Lat Long Location
3901 ACCENT DR, DALLAS, TX 75287
Outcome
Closed - Unfounded
Ert Estimated Response Time
1
Department
Dallas Animal Services
X Coordinate
2475179.36085024
Priority
Emergency
Status
Closed
Unique Key
1315995771
Update Date
2018-03-10T09:54:02.000
Service Request Number
18-00106701
Overall Service Request Due Date
2018-03-10T21:06:11.000
Method Received Description
Phone
Animal - Loose Dog (Owned) - DAS
Service Request Type: Animal - Loose Dog (Owned) - DAS • Created Date: 2017-12-18T09:02:06.000 • City Council District: 4
Service Request Type
Animal - Loose Dog (Owned) - DAS
Created Date
2017-12-18T09:02:06.000
City Council District
4
Closed Date
2017-12-19T07:53:08.000
Address
2522 ALASKA AVE, DALLAS, TX 75216
Y Coordinate
6948160.2546512
Lat Long Location
2522 ALASKA AVE, DALLAS, TX 75216
Outcome
Resolved - Citation Issued
Ert Estimated Response Time
1
Department
Dallas Animal Services
X Coordinate
2486461.25330476
Priority
Emergency
Status
Closed
Unique Key
1306454420
Update Date
2017-12-19T07:53:08.000
Service Request Number
17-00599044
Overall Service Request Due Date
2017-12-21T09:02:06.000
Method Received Description
Proactive
Garbage Roll Cart - Residential - SAN
Service Request Type: Garbage Roll Cart - Residential - SAN • Created Date: 2017-10-25T10:05:01.000 • City Council District: 12
Service Request Type
Garbage Roll Cart - Residential - SAN
Created Date
2017-10-25T10:05:01.000
City Council District
12
Closed Date
2017-10-27T08:59:28.000
Address
5919 MAPLESHADE LN, DALLAS, TX 75252
Y Coordinate
7053204.63062227
Lat Long Location
5919 MAPLESHADE LN, DALLAS, TX 75252
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
3
Department
Department of Sanitation Services
X Coordinate
2487789.7536194
Priority
Standard
Status
Closed
Unique Key
1300532667
Update Date
2017-10-27T08:59:28.000
Service Request Number
17-00526857
Overall Service Request Due Date
2017-11-03T10:05:01.000
Method Received Description
Web
Sanitation Property Damage - SAN
Service Request Type: Sanitation Property Damage - SAN • Created Date: 2017-12-19T13:48:25.000 • City Council District: 12
Service Request Type
Sanitation Property Damage - SAN
Created Date
2017-12-19T13:48:25.000
City Council District
12
Closed Date
2017-12-19T13:54:08.000
Address
7216 CLEARHAVEN DR, DALLAS, TX 75248
Y Coordinate
7038990.39239895
Lat Long Location
7216 CLEARHAVEN DR, DALLAS, TX 75248
Outcome
Resolved - Referral to Agency/Contractor
Ert Estimated Response Time
10
Department
Department of Sanitation Services
X Coordinate
2494734.08862654
Priority
Standard
Status
Closed
Unique Key
1306620122
Update Date
2017-12-19T13:54:08.000
Service Request Number
17-00601354
Overall Service Request Due Date
2018-01-19T13:48:25.000
Method Received Description
Phone
Taxi - Transportation Complaint - AVI
Service Request Type: Taxi - Transportation Complaint - AVI • Created Date: 2017-11-12T11:58:07.000 • City Council District: 2
Service Request Type
Taxi - Transportation Complaint - AVI
Created Date
2017-11-12T11:58:07.000
City Council District
2
Closed Date
2017-11-12T11:59:05.000
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Outcome
Resolved - Information Provided
Ert Estimated Response Time
5
Department
Aviation
X Coordinate
2475408.364118
Priority
Standard
Status
Closed
Unique Key
1302708917
Update Date
2017-11-12T11:59:05.000
Service Request Number
17-00553069
Overall Service Request Due Date
2017-12-05T11:58:07.000
Method Received Description
Proactive
Code General - CCS
Service Request Type: Code General - CCS • Created Date: 2017-12-12T16:07:43.000 • City Council District: 7
Service Request Type
Code General - CCS
Created Date
2017-12-12T16:07:43.000
City Council District
7
Closed Date
2017-12-19T07:47:55.000
Address
3614 HAVANA ST, DALLAS, TX 75215
Y Coordinate
6966176.65058363
Lat Long Location
3614 HAVANA ST, DALLAS, TX 75215
Ert Estimated Response Time
7
Department
Code Compliance District Group
X Coordinate
2502862.57962124
Priority
Standard
Status
Closed
Unique Key
1305965858
Update Date
2017-12-19T07:47:55.000
Service Request Number
17-00592707
Overall Service Request Due Date
2018-01-19T16:07:43.000
Method Received Description
Phone
Animal - Aggressive Activity - DAS
Service Request Type: Animal - Aggressive Activity - DAS • Created Date: 2018-04-08T10:22:42.000 • City Council District: 1
Service Request Type
Animal - Aggressive Activity - DAS
Created Date
2018-04-08T10:22:42.000
City Council District
1
Closed Date
2018-04-08T11:36:05.000
Address
4227 PAMPAS ST, DALLAS, TX 75211
Y Coordinate
6952880.48071297
Lat Long Location
4227 PAMPAS ST, DALLAS, TX 75211
Outcome
Resolved - Animal Picked Up
Ert Estimated Response Time
0
Department
Dallas Animal Services
X Coordinate
2463677.55713577
Priority
Emergency
Status
Closed
Unique Key
1319926854
Update Date
2018-04-08T11:36:05.000
Service Request Number
18-00160104
Overall Service Request Due Date
2018-04-09T10:22:42.000
Method Received Description
Phone
Taxi - Transportation Complaint - AVI
Service Request Type: Taxi - Transportation Complaint - AVI • Created Date: 2018-04-08T09:10:21.000 • City Council District: 2
Service Request Type
Taxi - Transportation Complaint - AVI
Created Date
2018-04-08T09:10:21.000
City Council District
2
Closed Date
2018-04-08T09:11:00.000
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Y Coordinate
6993943.00263998
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Outcome
Resolved - Information Provided
Ert Estimated Response Time
5
Department
Aviation
X Coordinate
2475408.36600984
Priority
Standard
Status
Closed
Unique Key
1319921514
Update Date
2018-04-08T09:11:00.000
Service Request Number
18-00160044
Overall Service Request Due Date
2018-04-27T09:10:21.000
Method Received Description
Proactive
Animal - Vaccination Investigation - DAS
Service Request Type: Animal - Vaccination Investigation - DAS • Created Date: 2017-11-12T14:45:29.000 • City Council District: 5
Service Request Type
Animal - Vaccination Investigation - DAS
Created Date
2017-11-12T14:45:29.000
City Council District
5
Closed Date
2017-11-12T15:11:26.000
Address
6835 BARRETT DR, DALLAS, TX 75217
Y Coordinate
6953165.31901413
Lat Long Location
6835 BARRETT DR, DALLAS, TX 75217
Outcome
Resolved - Information Provided
Ert Estimated Response Time
20
Department
Dallas Animal Services
X Coordinate
2520603.17426175
Priority
Standard
Status
Closed
Unique Key
1302719168
Update Date
2017-11-12T15:11:26.000
Service Request Number
17-00553200
Overall Service Request Due Date
2017-12-28T14:45:29.000
Method Received Description
Proactive
Parking - Unapproved Surface - CCS
Service Request Type: Parking - Unapproved Surface - CCS • Created Date: 2017-10-28T12:09:34.000 • City Council District: 6
Service Request Type
Parking - Unapproved Surface - CCS
Created Date
2017-10-28T12:09:34.000
City Council District
6
Closed Date
2017-11-12T01:46:44.000
Address
3523 JANE LN, DALLAS, 75247
Y Coordinate
6980298.84921323
Lat Long Location
3523 JANE LN, DALLAS, 75247
Outcome
Closed - Unable to Confirm/Locate Problem
Ert Estimated Response Time
3
Department
Code Compliance District Group
X Coordinate
2466709.30695363
Priority
Standard
Status
Closed
Unique Key
1300943420
Update Date
2017-11-12T01:46:44.000
Service Request Number
17-00531952
Overall Service Request Due Date
2017-11-08T12:09:34.000
Method Received Description
Mobile Apps
Dead Animal Pick Up - SAN
Service Request Type: Dead Animal Pick Up - SAN • Created Date: 2017-11-11T14:33:04.000 • City Council District: 5
Service Request Type
Dead Animal Pick Up - SAN
Created Date
2017-11-11T14:33:04.000
City Council District
5
Closed Date
2017-11-12T08:39:25.000
Address
8506 ELDON DR, DALLAS, TX 75217
Y Coordinate
6956713.94170283
Lat Long Location
8506 ELDON DR, DALLAS, TX 75217
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
1
Department
Department of Sanitation Services
X Coordinate
2529413.09640661
Priority
Emergency
Status
Closed
Unique Key
1302676118
Update Date
2017-11-12T08:39:25.000
Service Request Number
17-00552733
Overall Service Request Due Date
2017-11-12T14:33:04.000
Method Received Description
Phone
Dead Animal Pick Up - SAN
Service Request Type: Dead Animal Pick Up - SAN • Created Date: 2017-11-12T12:21:26.000 • City Council District: 13
Service Request Type
Dead Animal Pick Up - SAN
Created Date
2017-11-12T12:21:26.000
City Council District
13
Closed Date
2017-11-12T12:47:21.000
Address
5741 FOREST LN, DALLAS, TX 75230
Y Coordinate
7018039.56725561
Lat Long Location
5741 FOREST LN, DALLAS, TX 75230
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
1
Department
Department of Sanitation Services
X Coordinate
2487175.28140928
Priority
Emergency
Status
Closed
Unique Key
1302709876
Update Date
2017-11-12T12:47:20.000
Service Request Number
17-00553080
Overall Service Request Due Date
2017-11-13T12:21:26.000
Method Received Description
Phone
Litter - CCS
Service Request Type: Litter - CCS • Created Date: 2018-04-19T23:56:44.000 • City Council District: 12
Service Request Type
Litter - CCS
Created Date
2018-04-19T23:56:44.000
City Council District
12
Closed Date
2018-05-07T01:13:35.000
Address
18611 MARSH LN, DALLAS, TX 75287
Y Coordinate
7051901.41968068
Lat Long Location
18611 MARSH LN, DALLAS, TX 75287
Outcome
Resolved - Through Citizen Action
Ert Estimated Response Time
5
Department
Code Compliance District Group
X Coordinate
2472028.9652116
Priority
Standard
Status
Closed
Unique Key
1321941628
Update Date
2018-05-07T01:13:35.000
Service Request Number
18-00183107
Overall Service Request Due Date
2018-05-17T23:56:44.000
Method Received Description
Proactive
Dead Animal Pick Up - SAN
Service Request Type: Dead Animal Pick Up - SAN • Created Date: 2018-03-11T10:12:43.000 • City Council District: 14
Service Request Type
Dead Animal Pick Up - SAN
Created Date
2018-03-11T10:12:43.000
City Council District
14
Closed Date
2018-03-11T10:30:55.000
Address
3412 KNIGHT ST, DALLAS, 75219
Y Coordinate
6983261.93412958
Lat Long Location
3412 KNIGHT ST, DALLAS, 75219
Ert Estimated Response Time
1
Department
Department of Sanitation Services
X Coordinate
2487687.22138767
Priority
Emergency
Status
Closed
Unique Key
1316082886
Update Date
2018-03-11T10:30:55.000
Service Request Number
18-00107659
Overall Service Request Due Date
2018-03-12T10:12:43.000
Method Received Description
Mobile Apps
Dead Animal Pick Up - SAN
Service Request Type: Dead Animal Pick Up - SAN • Created Date: 2018-04-08T12:26:19.000 • City Council District: 9
Service Request Type
Dead Animal Pick Up - SAN
Created Date
2018-04-08T12:26:19.000
City Council District
9
Closed Date
2018-04-08T12:58:26.000
Address
9931 KILARNEY DR, DALLAS, TX 75218
Y Coordinate
6993374.1224432
Lat Long Location
9931 KILARNEY DR, DALLAS, TX 75218
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
1
Department
Department of Sanitation Services
X Coordinate
2521300.9682862
Priority
Emergency
Status
Closed
Unique Key
1319932376
Update Date
2018-04-08T12:58:26.000
Service Request Number
18-00160177
Overall Service Request Due Date
2018-04-09T12:26:19.000
Method Received Description
Phone
Animal - Aggressive Activity - DAS
Service Request Type: Animal - Aggressive Activity - DAS • Created Date: 2017-11-12T08:48:27.000 • City Council District: 4
Service Request Type
Animal - Aggressive Activity - DAS
Created Date
2017-11-12T08:48:27.000
City Council District
4
Closed Date
2017-11-12T09:39:13.000
Address
1119 E 10TH ST, DALLAS, TX 75203
Y Coordinate
6959516.80088531
Lat Long Location
1119 E 10TH ST, DALLAS, TX 75203
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
0
Department
Dallas Animal Services
X Coordinate
2488613.37749298
Priority
Emergency
Status
Closed
Unique Key
1302699524
Update Date
2017-11-12T09:39:13.000
Service Request Number
17-00552957
Overall Service Request Due Date
2017-11-13T08:48:27.000
Method Received Description
Phone
Sidewalk Repair - Hazardous - PBW
Service Request Type: Sidewalk Repair - Hazardous - PBW • Created Date: 2018-03-10T15:44:52.000 • City Council District: 9
Service Request Type
Sidewalk Repair - Hazardous - PBW
Created Date
2018-03-10T15:44:52.000
City Council District
9
Closed Date
2018-03-10T22:52:47.000
Address
1400 MAPLETON DR, DALLAS, TX 75228
Y Coordinate
6986232.79690844
Lat Long Location
1400 MAPLETON DR, DALLAS, TX 75228
Outcome
Resolved - Referral to Agency/Contractor
Ert Estimated Response Time
0
Department
Street Services
X Coordinate
2524141.65064441
Priority
Emergency
Status
Closed
Unique Key
1316047166
Update Date
2018-03-10T22:52:47.000
Service Request Number
18-00107309
Overall Service Request Due Date
2018-03-11T15:44:52.000
Method Received Description
Phone
Garbage - Missed - SAN
Service Request Type: Garbage - Missed - SAN • Created Date: 2017-12-15T18:20:49.000 • City Council District: 3
Service Request Type
Garbage - Missed - SAN
Created Date
2017-12-15T18:20:49.000
City Council District
3
Closed Date
2017-12-19T14:58:31.000
Address
7101 BLACKWILLOW LN, DALLAS, TX 75249
Y Coordinate
6915521.19559866
Lat Long Location
7101 BLACKWILLOW LN, DALLAS, TX 75249
Outcome
Resolved - Information Provided
Ert Estimated Response Time
1
Department
Department of Sanitation Services
X Coordinate
2447582.54875986
Priority
Standard
Status
Closed
Unique Key
1306335503
Update Date
2017-12-19T14:58:31.000
Service Request Number
17-00597648
Overall Service Request Due Date
2017-12-20T18:20:49.000
Method Received Description
Phone
Dead Animal Pick Up - SAN
Service Request Type: Dead Animal Pick Up - SAN • Created Date: 2017-12-18T20:40:07.000 • City Council District: 14
Service Request Type
Dead Animal Pick Up - SAN
Created Date
2017-12-18T20:40:07.000
City Council District
14
Closed Date
2017-12-19T10:55:28.000
Address
SKILLMAN ST & ELLSWORTH AVE, DALLAS, TX
Y Coordinate
6990811.6400934
Lat Long Location
SKILLMAN ST & ELLSWORTH AVE, DALLAS, TX
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
1
Department
Department of Sanitation Services
X Coordinate
2502439.01721447
Priority
Emergency
Status
Closed
Unique Key
1306544947
Update Date
2017-12-19T10:55:28.000
Service Request Number
17-00600259
Overall Service Request Due Date
2017-12-19T20:40:07.000
Method Received Description
Phone
Street Spillage/Debris in Right of Way-Hazardous - PBW
Service Request Type: Street Spillage/Debris in Right of Way-Hazardous - PBW • Created Date: 2018-03-10T13:26:41.000 • City Council District: 14
Service Request Type
Street Spillage/Debris in Right of Way-Hazardous - PBW
Created Date
2018-03-10T13:26:41.000
City Council District
14
Closed Date
2018-03-10T14:51:43.000
Address
700 N COLLETT AVE, DALLAS, TX 75214
Y Coordinate
6978632.42529309
Lat Long Location
700 N COLLETT AVE, DALLAS, TX 75214
Outcome
Resolved - Referral to Agency/Contractor
Ert Estimated Response Time
0
Department
Street Services
X Coordinate
2501073.49607492
Priority
Emergency
Status
Closed
Unique Key
1316039450
Update Date
2018-03-10T14:51:43.000
Service Request Number
18-00107207
Overall Service Request Due Date
2018-03-11T13:26:41.000
Method Received Description
Phone
Litter - CCS
Service Request Type: Litter - CCS • Created Date: 2017-12-15T08:46:00.000 • City Council District: 2
Service Request Type
Litter - CCS
Created Date
2017-12-15T08:46:00.000
City Council District
2
Closed Date
2017-12-19T14:50:10.000
Address
2909 TAYLOR ST, DALLAS, 75226
Y Coordinate
6971626.01539648
Lat Long Location
2909 TAYLOR ST, DALLAS, 75226
Outcome
Closed - Unable to Confirm/Locate Problem
Ert Estimated Response Time
5
Department
Code Compliance District Group
X Coordinate
2496675.95268197
Priority
Standard
Status
Closed
Unique Key
1306250192
Update Date
2017-12-19T14:50:10.000
Service Request Number
17-00596410
Overall Service Request Due Date
2018-01-17T08:46:00.000
Method Received Description
Phone
Street Repair - Routine - PBW
Service Request Type: Street Repair - Routine - PBW • Created Date: 2018-03-03T10:27:07.000 • City Council District: 1
Service Request Type
Street Repair - Routine - PBW
Created Date
2018-03-03T10:27:07.000
City Council District
1
Closed Date
2018-03-11T07:16:41.000
Address
1092 HAINES AVE, DALLAS, 75208
Y Coordinate
6962060.53127738
Lat Long Location
1092 HAINES AVE, DALLAS, 75208
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
10
Department
Public Works Department
X Coordinate
2482135.08629617
Priority
Standard
Status
Closed
Unique Key
1315082555
Update Date
2018-03-11T07:16:41.000
Service Request Number
18-00094249
Overall Service Request Due Date
2018-07-11T10:27:07.000
Method Received Description
Mobile Apps
Water/Wastewater Line Locate - SCS
Service Request Type: Water/Wastewater Line Locate - SCS • Created Date: 2017-12-19T11:46:10.000 • City Council District: 4
Service Request Type
Water/Wastewater Line Locate - SCS
Created Date
2017-12-19T11:46:10.000
City Council District
4
Closed Date
2017-12-19T11:59:04.000
Address
200 FOSTER AVE, DALLAS, TX 75203
Y Coordinate
6956721.75018695
Lat Long Location
200 FOSTER AVE, DALLAS, TX 75203
Outcome
Closed - Close SR
Ert Estimated Response Time
1
Department
Management Services
X Coordinate
2485260.7874207
Priority
Standard
Status
Closed
Unique Key
1306602639
Update Date
2017-12-19T11:59:04.000
Service Request Number
17-00601076
Overall Service Request Due Date
2017-12-21T11:46:10.000
Method Received Description
Web
Inlet/Storm Drain Cleaning - TWM
Service Request Type: Inlet/Storm Drain Cleaning - TWM • Created Date: 2017-12-19T16:52:10.000 • City Council District: 8
Service Request Type
Inlet/Storm Drain Cleaning - TWM
Created Date
2017-12-19T16:52:10.000
City Council District
8
Closed Date
2017-12-19T16:54:38.000
Address
8025 GREAT TRINITY FOREST WAY, DALLAS, 75217
Y Coordinate
6946984.62815959
Lat Long Location
8025 GREAT TRINITY FOREST WAY, DALLAS, 75217
Outcome
Resolved - Referral to Agency/Contractor
Ert Estimated Response Time
14
Department
Trinity Watershed Management
X Coordinate
2526726.95616584
Priority
Standard
Status
Closed
Unique Key
1306654710
Update Date
2017-12-19T16:54:38.000
Service Request Number
17-00601805
Overall Service Request Due Date
2018-02-26T16:52:10.000
Method Received Description
Phone
Signs - Public Right of Way - CCS
Service Request Type: Signs - Public Right of Way - CCS • Created Date: 2017-12-19T10:46:00.000 • City Council District: 6
Service Request Type
Signs - Public Right of Way - CCS
Created Date
2017-12-19T10:46:00.000
City Council District
6
Closed Date
2017-12-19T10:47:33.000
Address
MARSH LN & PARK LN, DALLAS, TX
Y Coordinate
7005219.56077861
Lat Long Location
MARSH LN & PARK LN, DALLAS, TX
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
2
Department
Code Compliance District Group
X Coordinate
2473105.78916536
Priority
Standard
Status
Closed
Unique Key
1306592257
Update Date
2017-12-19T10:47:33.000
Service Request Number
17-00600920
Overall Service Request Due Date
2017-12-27T10:46:00.000
Method Received Description
Proactive
Animal - Critical Medical - DAS
Service Request Type: Animal - Critical Medical - DAS • Created Date: 2018-03-09T13:25:14.000 • City Council District: 2
Service Request Type
Animal - Critical Medical - DAS
Created Date
2018-03-09T13:25:14.000
City Council District
2
Closed Date
2018-03-11T07:52:33.000
Address
5440 BONITA AVE, DALLAS, TX 75206
Y Coordinate
6984933.41293942
Lat Long Location
5440 BONITA AVE, DALLAS, TX 75206
Outcome
Complete
Ert Estimated Response Time
1
Department
Dallas Animal Services
X Coordinate
2497984.3983006
Priority
Emergency
Status
Closed
Unique Key
1315929762
Update Date
2018-03-11T07:52:33.000
Service Request Number
18-00105741
Overall Service Request Due Date
2018-03-10T13:25:14.000
Method Received Description
Phone
Dead Animal Pick Up - SAN
Service Request Type: Dead Animal Pick Up - SAN • Created Date: 2017-11-11T16:40:29.000 • City Council District: 7
Service Request Type
Dead Animal Pick Up - SAN
Created Date
2017-11-11T16:40:29.000
City Council District
7
Closed Date
2017-11-12T09:15:53.000
Address
EVERGLADE RD & N JIM MILLER RD, DALLAS, TX
Y Coordinate
6973430.3220413
Lat Long Location
EVERGLADE RD & N JIM MILLER RD, DALLAS, TX
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
1
Department
Department of Sanitation Services
X Coordinate
2521559.29514162
Priority
Emergency
Status
Closed
Unique Key
1302682110
Update Date
2017-11-12T09:15:52.000
Service Request Number
17-00552812
Overall Service Request Due Date
2017-11-12T16:40:29.000
Method Received Description
Phone
Animal - Loose Dog (Owned) - DAS
Service Request Type: Animal - Loose Dog (Owned) - DAS • Created Date: 2018-04-08T08:30:24.000 • City Council District: 14
Service Request Type
Animal - Loose Dog (Owned) - DAS
Created Date
2018-04-08T08:30:24.000
City Council District
14
Closed Date
2018-04-08T09:20:14.000
Address
2200 HUGO ST, DALLAS, TX 75204
Y Coordinate
6977674.75489634
Lat Long Location
2200 HUGO ST, DALLAS, TX 75204
Outcome
Complete
Ert Estimated Response Time
1
Department
Dallas Animal Services
X Coordinate
2492693.00109033
Priority
Standard
Status
Closed
Unique Key
1319919440
Update Date
2018-04-08T09:20:14.000
Service Request Number
18-00160025
Overall Service Request Due Date
2018-04-11T08:30:24.000
Method Received Description
Phone
Fire Inspection - DFD
Service Request Type: Fire Inspection - DFD • Created Date: 2017-12-05T14:21:18.000 • City Council District: 10
Service Request Type
Fire Inspection - DFD
Created Date
2017-12-05T14:21:18.000
City Council District
10
Closed Date
2017-12-19T08:26:37.000
Address
9944 WALNUT ST, DALLAS, TX 75243
Y Coordinate
7022518.65104842
Lat Long Location
9944 WALNUT ST, DALLAS, TX 75243
Outcome
Resolved - Through Citizen Action
Ert Estimated Response Time
10
Department
Fire-Rescue Department
X Coordinate
2516596.05412551
Priority
Standard
Status
Closed
Unique Key
1305224546
Update Date
2017-12-19T08:26:37.000
Service Request Number
17-00583390
Overall Service Request Due Date
2018-01-26T14:21:18.000
Method Received Description
Phone
Animal - Vaccination Investigation - DAS
Service Request Type: Animal - Vaccination Investigation - DAS • Created Date: 2017-12-19T08:37:43.000 • City Council District: 5
Service Request Type
Animal - Vaccination Investigation - DAS
Created Date
2017-12-19T08:37:43.000
City Council District
5
Closed Date
2017-12-19T09:17:05.000
Address
6136 FENWAY ST, DALLAS, TX 75217
Y Coordinate
6952800.34787961
Lat Long Location
6136 FENWAY ST, DALLAS, TX 75217
Outcome
Resolved - Information Provided
Ert Estimated Response Time
20
Department
Dallas Animal Services
X Coordinate
2517088.01870192
Priority
Standard
Status
Closed
Unique Key
1306563847
Update Date
2017-12-19T09:17:05.000
Service Request Number
17-00600473
Overall Service Request Due Date
2018-02-02T08:37:43.000
Method Received Description
Proactive
Street Repair - Hazardous - PBW
Service Request Type: Street Repair - Hazardous - PBW • Created Date: 2017-11-12T09:33:09.000 • City Council District: 2
Service Request Type
Street Repair - Hazardous - PBW
Created Date
2017-11-12T09:33:09.000
City Council District
2
Closed Date
2017-11-12T19:17:44.000
Address
5400 LEMMON AVE, DALLAS, TX 75209
Y Coordinate
6987946.39897577
Lat Long Location
5400 LEMMON AVE, DALLAS, TX 75209
Outcome
Resolved - Referral to Agency/Contractor
Ert Estimated Response Time
0
Department
Street Services
X Coordinate
2483605.64973199
Priority
Emergency
Status
Closed
Unique Key
1302701963
Update Date
2017-11-12T19:17:44.000
Service Request Number
17-00552989
Overall Service Request Due Date
2017-11-13T09:33:09.000
Method Received Description
Phone
Dead Animal Pick Up - SAN
Service Request Type: Dead Animal Pick Up - SAN • Created Date: 2017-11-12T11:12:57.000 • City Council District: 7
Service Request Type
Dead Animal Pick Up - SAN
Created Date
2017-11-12T11:12:57.000
City Council District
7
Closed Date
2017-11-12T11:42:52.000
Address
2300 HIGHLAND RD, DALLAS, TX 75228
Y Coordinate
6979270.71160348
Lat Long Location
2300 HIGHLAND RD, DALLAS, TX 75228
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
1
Department
Department of Sanitation Services
X Coordinate
2517257.17883856
Priority
Emergency
Status
Closed
Unique Key
1302706512
Update Date
2017-11-12T11:42:52.000
Service Request Number
17-00553040
Overall Service Request Due Date
2017-11-13T11:12:57.000
Method Received Description
Phone
Dead Animal - Clinic Pick Up - SAN
Service Request Type: Dead Animal - Clinic Pick Up - SAN • Created Date: 2017-12-19T08:59:32.000 • City Council District: 6
Service Request Type
Dead Animal - Clinic Pick Up - SAN
Created Date
2017-12-19T08:59:32.000
City Council District
6
Closed Date
2017-12-19T08:59:32.000
Address
1818 N WESTMORELAND RD, DALLAS, TX 75212
Y Coordinate
6966447.94966021
Lat Long Location
1818 N WESTMORELAND RD, DALLAS, TX 75212
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
0
Department
Department of Sanitation Services
X Coordinate
2468344.73074087
Priority
Emergency
Status
Closed
Unique Key
1306569364
Update Date
2017-12-19T08:59:33.000
Service Request Number
17-00600571
Overall Service Request Due Date
2017-12-21T08:59:32.000
Method Received Description
Mass Entry
Panhandling - DPD
Service Request Type: Panhandling - DPD • Created Date: 2017-11-03T09:25:46.000 • City Council District: 10
Service Request Type
Panhandling - DPD
Created Date
2017-11-03T09:25:46.000
City Council District
10
Closed Date
2017-11-12T06:49:20.000
Address
12178 ABRAMS RD, DALLAS, 75243
Y Coordinate
7019977.98295263
Lat Long Location
12178 ABRAMS RD, DALLAS, 75243
Ert Estimated Response Time
3
Department
Police Department
X Coordinate
2509993.37055931
Priority
Standard
Status
Duplicate (closed)
Unique Key
1301674467
Update Date
2017-11-12T06:49:20.000
Service Request Number
17-00540924
Overall Service Request Due Date
2017-11-17T09:25:46.000
Method Received Description
Mobile Apps
No House Number - CCS
Service Request Type: No House Number - CCS • Created Date: 2018-02-28T22:17:17.000 • City Council District: 2
Service Request Type
No House Number - CCS
Created Date
2018-02-28T22:17:17.000
City Council District
2
Closed Date
2018-03-10T10:02:14.000
Address
1007 S GLASGOW DR, DALLAS, TX 75223
Y Coordinate
6978271.28840621
Lat Long Location
1007 S GLASGOW DR, DALLAS, TX 75223
Outcome
Closed - Unable to Confirm/Locate Problem
Ert Estimated Response Time
10
Department
Code Compliance District Group
X Coordinate
2507886.5910026
Priority
Standard
Status
Closed
Unique Key
1314728962
Update Date
2018-03-10T10:02:14.000
Service Request Number
18-00089514
Overall Service Request Due Date
2018-04-29T22:17:17.000
Method Received Description
Web
Animal - Aggressive Activity - DAS
Service Request Type: Animal - Aggressive Activity - DAS • Created Date: 2017-12-18T19:49:49.000 • City Council District: 3
Service Request Type
Animal - Aggressive Activity - DAS
Created Date
2017-12-18T19:49:49.000
City Council District
3
Closed Date
2017-12-19T07:51:46.000
Address
3434 W ILLINOIS AVE, DALLAS, 75211
Y Coordinate
6948828.52265617
Lat Long Location
3434 W ILLINOIS AVE, DALLAS, 75211
Outcome
Resolved - Animal Picked Up
Ert Estimated Response Time
0
Department
Dallas Animal Services
X Coordinate
2467677.59780884
Priority
Emergency
Status
Closed
Unique Key
1306542695
Update Date
2017-12-19T07:51:46.000
Service Request Number
17-00600234
Overall Service Request Due Date
2017-12-19T19:49:49.000
Method Received Description
Phone
Smoke Detector Request - DFD
Service Request Type: Smoke Detector Request - DFD • Created Date: 2017-12-16T00:00:00.000 • City Council District: 7
Service Request Type
Smoke Detector Request - DFD
Created Date
2017-12-16T00:00:00.000
City Council District
7
Closed Date
2017-12-16T00:00:00.000
Address
6051 PARKDALE DR, DALLAS, 75227
Y Coordinate
6968976.54556632
Lat Long Location
6051 PARKDALE DR, DALLAS, 75227
Ert Estimated Response Time
2
Department
Fire-Rescue Department
X Coordinate
2516555.25343926
Priority
Standard
Status
Closed
Unique Key
1306585249
Update Date
2017-12-19T10:17:37.000
Service Request Number
17-00600811
Overall Service Request Due Date
2018-01-03T00:00:00.000
Method Received Description
Mass Entry
Obstruction Alley/Sidewalk/Street - CCS
Service Request Type: Obstruction Alley/Sidewalk/Street - CCS • Created Date: 2017-11-03T14:26:44.000 • City Council District: 10
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Created Date
2017-11-03T14:26:44.000
City Council District
10
Closed Date
2017-12-19T11:38:01.000
Address
9033 LARCHWOOD DR, DALLAS, TX 75238
Y Coordinate
7004409.73831956
Lat Long Location
9033 LARCHWOOD DR, DALLAS, TX 75238
Outcome
Resolved - Through Citizen Action
Ert Estimated Response Time
8
Department
Code Compliance District Group
X Coordinate
2519183.38660334
Priority
Standard
Status
Closed
Unique Key
1301728647
Update Date
2017-12-19T11:38:01.000
Service Request Number
17-00541753
Overall Service Request Due Date
2018-01-11T14:26:44.000
Method Received Description
Proactive
Garbage Roll Cart - Residential - SAN
Service Request Type: Garbage Roll Cart - Residential - SAN • Created Date: 2017-12-15T19:16:53.000 • City Council District: 6
Service Request Type
Garbage Roll Cart - Residential - SAN
Created Date
2017-12-15T19:16:53.000
City Council District
6
Closed Date
2017-12-19T15:47:43.000
Address
1945 LIFE AVE, DALLAS, TX 75212
Y Coordinate
6972994.64952799
Lat Long Location
1945 LIFE AVE, DALLAS, TX 75212
Outcome
Resolved - Problem Corrected by City
Ert Estimated Response Time
3
Department
Department of Sanitation Services
X Coordinate
2475008.51597558
Priority
Standard
Status
Closed
Unique Key
1306336909
Update Date
2017-12-19T15:47:43.000
Service Request Number
17-00597667
Overall Service Request Due Date
2017-12-27T19:16:53.000
Method Received Description
Web
Street Repair - Routine - PBW
Service Request Type: Street Repair - Routine - PBW • Created Date: 2017-09-07T13:41:20.000 • City Council District: 14
Service Request Type
Street Repair - Routine - PBW
Created Date
2017-09-07T13:41:20.000
City Council District
14
Closed Date
2017-09-08T06:51:30.000
Address
1844 WATKINS AVE, DALLAS, 75204
Y Coordinate
6976884.28537494
Lat Long Location
1844 WATKINS AVE, DALLAS, 75204
Outcome
Resolved - Information Provided
Ert Estimated Response Time
10
Department
Street Services
X Coordinate
2493358.68729511
Priority
Standard
Status
Closed
Unique Key
1293859211
Update Date
2017-09-29T11:46:45.000
Service Request Number
17-00450405
Overall Service Request Due Date
2018-01-18T13:41:20.000
Method Received Description
Mobile Apps
Illegal Dumping - CCS
Service Request Type: Illegal Dumping - CCS • Created Date: 2017-10-17T10:18:00.000 • City Council District: 6
Service Request Type
Illegal Dumping - CCS
Created Date
2017-10-17T10:18:00.000
City Council District
6
Closed Date
2017-11-12T01:58:18.000
Address
1102 W MOCKINGBIRD LN, DALLAS, 75247
Y Coordinate
6984328.45172987
Lat Long Location
1102 W MOCKINGBIRD LN, DALLAS, 75247
Outcome
Resolved - Referral to Agency/Contractor
Ert Estimated Response Time
3
Department
Code Compliance District Group
X Coordinate
2469043.39028408
Priority
Standard
Status
Closed
Unique Key
1299432146
Update Date
2017-11-12T01:58:18.000
Service Request Number
17-00514063
Overall Service Request Due Date
2017-10-31T10:18:00.000
Method Received Description
Mobile Apps
Quality SR - CTY
Service Request Type: Quality SR - CTY • Created Date: 2017-12-15T09:08:56.000 • City Council District: 4
Service Request Type
Quality SR - CTY
Created Date
2017-12-15T09:08:56.000
City Council District
4
Closed Date
2017-12-19T13:54:03.000
Address
3005 KILBURN AVE, DALLAS, TX 75216
Y Coordinate
6943179.83613887
Lat Long Location
3005 KILBURN AVE, DALLAS, TX 75216
Outcome
Resolved - Information Provided
Ert Estimated Response Time
0
Department
Quality Citywide Group
X Coordinate
2500103.62924817
Priority
Standard
Status
Closed
Unique Key
1306254834
Update Date
2017-12-19T13:54:03.000
Service Request Number
17-00596485
Overall Service Request Due Date
2017-12-22T09:08:56.000
Method Received Description
Phone
Water/Wastewater Line Locate - SCS
Service Request Type: Water/Wastewater Line Locate - SCS • Created Date: 2017-12-19T11:51:53.000 • City Council District: 4
Service Request Type
Water/Wastewater Line Locate - SCS
Created Date
2017-12-19T11:51:53.000
City Council District
4
Closed Date
2017-12-19T13:33:03.000
Address
400 S EWING AVE, DALLAS, TX 75203
Y Coordinate
6957823.85471364
Lat Long Location
400 S EWING AVE, DALLAS, TX 75203
Outcome
Closed - Close SR
Ert Estimated Response Time
1
Department
Management Services
X Coordinate
2487258.95860525
Priority
Standard
Status
Closed
Unique Key
1306603316
Update Date
2017-12-19T13:33:03.000
Service Request Number
17-00601085
Overall Service Request Due Date
2017-12-21T11:51:53.000
Method Received Description
Web
High Water Alarms Flooded Roadway Warning System - PBW
Service Request Type: High Water Alarms Flooded Roadway Warning System - PBW • Created Date: 2017-12-19T13:09:47.000 • City Council District: 4
Service Request Type
High Water Alarms Flooded Roadway Warning System - PBW
Created Date
2017-12-19T13:09:47.000
City Council District
4
Closed Date
2017-12-19T18:50:38.000
Address
LINFIELD RD & E ILLINOIS AVE, DALLAS,
Y Coordinate
6946950.36223179
Lat Long Location
LINFIELD RD & E ILLINOIS AVE, DALLAS,
Outcome
Resolved - Information Provided
Ert Estimated Response Time
0
Department
Street Services
X Coordinate
2503954.27921702
Priority
Emergency
Status
Closed
Unique Key
1306614325
Update Date
2017-12-19T18:50:38.000
Service Request Number
17-00601262
Overall Service Request Due Date
2017-12-21T13:09:47.000
Method Received Description
Phone
DFW Data AI • Dallas-Fort Worth public-data exploration interface