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Midtown 311 Code Red

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2018 to present.

Services 311 Customer Service Dataset kaf9-eak2 15 fields
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Showing 50 real records
20-00099983
Service Request Number: 20-00099983 • Address: N CENTRAL EXPY SB & PARK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00099983
Address
N CENTRAL EXPY SB & PARK LN, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Signal - New - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-04-20T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-01-27T16:49:28.000
Update Date
2020-01-30T09:45:48.000
Closed Date
2020-01-27T16:49:28.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000R4OrRAAV
20-00399323
Service Request Number: 20-00399323 • Address: 8800 PARK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00399323
Address
8800 PARK LN, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-04-20T23:59:00.000
Status
Closed
Created Date
2020-04-18T15:43:15.000
Update Date
2020-04-19T10:06:01.000
Closed Date
2020-04-18T15:43:15.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TGaAHAA1
20-00388722
Service Request Number: 20-00388722 • Address: 6154 RIDGECREST RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00388722
Address
6154 RIDGECREST RD, DALLAS, TX, 75231
City Council District
13
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-21T23:59:00.000
Status
Closed
Created Date
2020-04-16T06:09:57.000
Update Date
2020-04-17T10:14:35.000
Closed Date
2020-04-16T06:09:57.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000TGI7BAAX
20-00368006
Service Request Number: 20-00368006 • Address: GREENVILLE AVE & WALNUT HILL LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00368006
Address
GREENVILLE AVE & WALNUT HILL LN, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn VO - TRN
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-04-21T23:59:00.000
Status
Closed
Created Date
2020-04-10T12:44:38.000
Update Date
2020-04-13T12:52:17.000
Closed Date
2020-04-10T12:44:38.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TFhvRAAT
20-00406558
Service Request Number: 20-00406558 • Address: 5951 MELODY LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00406558
Address
5951 MELODY LN, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-21T23:59:00.000
Status
Closed
Created Date
2020-04-20T20:09:40.000
Update Date
2020-04-20T22:12:37.000
Closed Date
2020-04-20T20:09:40.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000UURFKAA5
20-00400811
Service Request Number: 20-00400811 • Address: 6186 RETAIL RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00400811
Address
6186 RETAIL RD, DALLAS, TX, 75231
City Council District
13
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-21T23:59:00.000
Status
Closed
Created Date
2020-04-19T17:43:07.000
Update Date
2020-04-19T17:50:56.000
Closed Date
2020-04-19T17:43:07.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TGcR8AAL
20-00400515
Service Request Number: 20-00400515 • Address: 6186 RETAIL RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00400515
Address
6186 RETAIL RD, DALLAS, TX, 75231
City Council District
13
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-21T23:59:00.000
Status
Closed
Created Date
2020-04-19T14:41:38.000
Update Date
2020-04-19T16:43:48.000
Closed Date
2020-04-19T14:41:38.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TGc23AAD
20-00399191
Service Request Number: 20-00399191 • Address: 8886 PARK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00399191
Address
8886 PARK LN, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-21T23:59:00.000
Status
Closed
Created Date
2020-04-18T14:44:22.000
Update Date
2020-04-18T15:12:06.000
Closed Date
2020-04-18T14:44:22.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TGa4bAAD
20-00358978
Service Request Number: 20-00358978 • Address: 8620 PARK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00358978
Address
8620 PARK LN, DALLAS, TX, 75231
City Council District
13
Department
Office of Fair Housing & Human Rights
Service Request Type
Fair Housing Complaint - FHO
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-22T13:07:20.000
Status
Closed
Created Date
2020-04-08T13:07:21.000
Update Date
2020-04-21T13:13:05.000
Closed Date
2020-04-08T13:07:21.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFRr2AAH
20-00359612
Service Request Number: 20-00359612 • Address: 8069 MEADOW RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00359612
Address
8069 MEADOW RD, DALLAS, TX, 75231
City Council District
13
Department
Office of Fair Housing & Human Rights
Service Request Type
Fair Housing Complaint - FHO
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-22T14:23:21.000
Status
Closed
Created Date
2020-04-08T14:23:22.000
Update Date
2020-04-21T13:18:01.000
Closed Date
2020-04-08T14:23:22.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFSrcAAH
20-00411488
Service Request Number: 20-00411488 • Address: 6731 SHADY BROOK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00411488
Address
6731 SHADY BROOK LN, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-22T23:59:00.000
Status
Closed
Created Date
2020-04-21T17:49:24.000
Update Date
2020-04-21T19:33:23.000
Closed Date
2020-04-21T17:49:24.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000UUWsqAAH
20-00403921
Service Request Number: 20-00403921 • Address: 5929 MELODY LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00403921
Address
5929 MELODY LN, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-23T23:59:00.000
Status
Closed
Created Date
2020-04-20T13:11:14.000
Update Date
2020-04-21T10:16:34.000
Closed Date
2020-04-20T13:11:14.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TGiKSAA1
20-00388693
Service Request Number: 20-00388693 • Address: 7418 FAIR OAKS AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00388693
Address
7418 FAIR OAKS AVE, DALLAS, TX, 75231
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-04-23T23:59:00.000
Status
Closed
Created Date
2020-04-16T01:20:55.000
Update Date
2020-07-12T01:08:51.000
Closed Date
2020-04-16T01:20:55.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TGHnuAAH
20-00365429
Service Request Number: 20-00365429 • Address: 7510 HOLLY HILL DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00365429
Address
7510 HOLLY HILL DR, DALLAS, TX, 75231
City Council District
13
Department
Water Utilities
Service Request Type
Inlet/Storm Drain Cleaning - DWU
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-23T23:59:00.000
Status
Closed
Created Date
2020-04-09T16:32:09.000
Update Date
2020-04-13T09:42:04.000
Closed Date
2020-04-09T16:32:09.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFd0oAAD
20-00390213
Service Request Number: 20-00390213 • Address: 7418 FAIR OAKS AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00390213
Address
7418 FAIR OAKS AVE, DALLAS, TX, 75231
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-23T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-04-16T01:20:55.000
Update Date
2020-07-12T01:08:32.000
Closed Date
2020-04-16T01:20:55.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TGKtHAAX
20-00403354
Service Request Number: 20-00403354 • Address: 8900 PARK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00403354
Address
8900 PARK LN, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-23T23:59:00.000
Status
Closed
Created Date
2020-04-20T12:09:22.000
Update Date
2020-04-20T12:36:33.000
Closed Date
2020-04-20T12:09:22.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000TGhO5AAL
20-00411518
Service Request Number: 20-00411518 • Address: 6605 LARMANDA ST, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00411518
Address
6605 LARMANDA ST, DALLAS, TX, 75231
City Council District
13
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-23T23:59:00.000
Status
Closed
Created Date
2020-04-21T17:59:07.000
Update Date
2020-07-12T01:15:59.000
Closed Date
2020-04-21T17:59:07.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000UUWuhAAH
20-00398640
Service Request Number: 20-00398640 • Address: MINGLEWOOD LN & RAMBLER RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00398640
Address
MINGLEWOOD LN & RAMBLER RD, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Sign - Knockdown - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-04-23T23:59:00.000
Status
Closed
Created Date
2020-04-18T10:51:25.000
Update Date
2020-04-20T06:46:52.000
Closed Date
2020-04-18T10:51:25.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TGZJlAAP
20-00414270
Service Request Number: 20-00414270 • Address: E NORTHWEST HWY & SHADY BROOK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00414270
Address
E NORTHWEST HWY & SHADY BROOK LN, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-04-23T23:59:00.000
Status
Closed
Created Date
2020-04-22T12:39:57.000
Update Date
2020-04-22T12:41:44.000
Closed Date
2020-04-22T12:39:57.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TGrV8AAL
20-00413545
Service Request Number: 20-00413545 • Address: E NORTHWEST HWY & SHADY BROOK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00413545
Address
E NORTHWEST HWY & SHADY BROOK LN, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-04-23T23:59:00.000
Status
Closed
Created Date
2020-04-22T11:23:31.000
Update Date
2020-04-22T11:28:27.000
Closed Date
2020-04-22T11:23:31.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TGqMUAA1
20-00406734
Service Request Number: 20-00406734 • Address: 6517 MELODY LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00406734
Address
6517 MELODY LN, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Bite - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-24T02:48:13.000
Status
Closed
Created Date
2020-04-21T02:48:07.000
Update Date
2020-04-21T04:48:28.000
Closed Date
2020-04-21T02:48:07.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Internal
Unique Key
500t000000UURfwAAH
20-00421778
Service Request Number: 20-00421778 • Address: 5462 GLEN LAKES DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00421778
Address
5462 GLEN LAKES DR, DALLAS, TX, 75231
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-04-24T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-04-01T12:15:52.000
Update Date
2020-07-12T01:07:54.000
Closed Date
2020-04-01T12:15:52.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UCoLpAAL
20-00181665
Service Request Number: 20-00181665 • Address: 8111 MEADOW RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00181665
Address
8111 MEADOW RD, DALLAS, TX, 75231
City Council District
13
Department
Code Compliance
Service Request Type
Restaurant/Food Complaint - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-04-24T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-02-21T13:56:08.000
Update Date
2020-02-26T16:30:51.000
Closed Date
2020-02-21T13:56:08.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000RlPrYAAV
20-00396299
Service Request Number: 20-00396299 • Address: 8224 PARK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00396299
Address
8224 PARK LN, DALLAS, TX, 75231
City Council District
13
Department
Aviation
Service Request Type
Towing Complaint - AVI
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-24T23:59:00.000
Status
Closed
Created Date
2020-04-17T13:48:38.000
Update Date
2020-04-18T13:38:47.000
Closed Date
2020-04-17T13:48:38.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Email
Unique Key
500t000000TGVPkAAP
20-00424364
Service Request Number: 20-00424364 • Address: 8916 PARK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00424364
Address
8916 PARK LN, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Bite - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-27T12:49:49.000
Status
Closed
Created Date
2020-04-24T12:49:42.000
Update Date
2020-07-12T01:08:35.000
Closed Date
2020-04-24T12:49:42.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000UCtFgAAL
20-00426481
Service Request Number: 20-00426481 • Address: 8784 PARK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00426481
Address
8784 PARK LN, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-27T23:59:00.000
Status
Closed
Created Date
2020-04-24T18:03:49.000
Update Date
2020-04-24T23:24:08.000
Closed Date
2020-04-24T18:03:49.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000UCwiuAAD
20-00428297
Service Request Number: 20-00428297 • Address: 5807 BLACKWELL ST, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00428297
Address
5807 BLACKWELL ST, DALLAS, TX, 75231
City Council District
13
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-27T23:59:00.000
Status
Closed
Created Date
2020-04-25T20:31:52.000
Update Date
2020-04-25T20:36:29.000
Closed Date
2020-04-25T20:31:52.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000UCzl8AAD
20-00349855
Service Request Number: 20-00349855 • Address: 7601 GREENVILLE AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00349855
Address
7601 GREENVILLE AVE, DALLAS, TX, 75231
City Council District
13
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-04-27T23:59:00.000
Status
Closed
Created Date
2020-04-06T15:28:14.000
Update Date
2020-04-08T10:43:56.000
Closed Date
2020-04-06T15:28:14.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFB7JAAX
20-00349869
Service Request Number: 20-00349869 • Address: 7601 GREENVILLE AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00349869
Address
7601 GREENVILLE AVE, DALLAS, TX, 75231
City Council District
13
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-04-27T23:59:00.000
Status
Closed
Created Date
2020-04-06T15:29:42.000
Update Date
2020-04-08T10:48:50.000
Closed Date
2020-04-06T15:29:42.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFB8gAAH
20-00191263
Service Request Number: 20-00191263 • Address: 8111 MEADOW RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00191263
Address
8111 MEADOW RD, DALLAS, TX, 75231
City Council District
13
Department
Code Compliance
Service Request Type
Restaurant/Food Complaint - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-04-27T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-02-24T22:59:06.000
Update Date
2020-02-26T16:30:51.000
Closed Date
2020-02-24T22:59:06.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000Rlm3UAAR
20-00404196
Service Request Number: 20-00404196 • Address: 8236 CALLIMONT DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00404196
Address
8236 CALLIMONT DR, DALLAS, TX, 75231
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-27T23:59:00.000
Status
Closed
Created Date
2020-04-20T13:38:43.000
Update Date
2020-05-01T09:02:56.000
Closed Date
2020-04-20T13:38:43.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TGigyAAD
20-00416888
Service Request Number: 20-00416888 • Address: MEADOW RD & RAMBLER RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00416888
Address
MEADOW RD & RAMBLER RD, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-04-28T23:59:00.000
Status
Closed
Created Date
2020-04-22T20:23:06.000
Update Date
2020-04-23T08:04:53.000
Closed Date
2020-04-22T20:23:06.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000UCfKdAAL
20-00427548
Service Request Number: 20-00427548 • Address: 6417 RIDGECREST RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00427548
Address
6417 RIDGECREST RD, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-28T23:59:00.000
Status
Closed
Created Date
2020-04-25T13:37:56.000
Update Date
2020-04-25T14:50:20.000
Closed Date
2020-04-25T13:37:56.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000UCyjVAAT
20-00423232
Service Request Number: 20-00423232 • Address: 8182 MANDERVILLE LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00423232
Address
8182 MANDERVILLE LN, DALLAS, TX, 75231
City Council District
13
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-28T23:59:00.000
Status
Closed
Created Date
2020-04-24T10:39:40.000
Update Date
2020-07-12T01:16:09.000
Closed Date
2020-04-24T10:39:40.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000UCrbPAAT
20-00411375
Service Request Number: 20-00411375 • Address: 8855 PARK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00411375
Address
8855 PARK LN, DALLAS, TX, 75231
City Council District
13
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-28T23:59:00.000
Status
Closed
Created Date
2020-04-21T17:05:16.000
Update Date
2020-04-22T07:25:07.000
Closed Date
2020-04-21T17:05:16.000
Outcome
Request Documented
Priority
Standard
Method Received Description
API
Unique Key
500t000000UUWl1AAH
20-00434848
Service Request Number: 20-00434848 • Address: NUNLEY LN & MINGLEWOOD LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00434848
Address
NUNLEY LN & MINGLEWOOD LN, DALLAS, TX, 75231
City Council District
13
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-29T23:59:00.000
Status
Closed
Created Date
2020-04-27T22:35:22.000
Update Date
2020-07-12T01:15:56.000
Closed Date
2020-04-27T22:35:22.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000UDCjxAAH
20-00324038
Service Request Number: 20-00324038 • Address: 6529 RIDGECREST RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00324038
Address
6529 RIDGECREST RD, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Overall Service Request Due Date
2020-04-29T23:59:00.000
Status
Closed
Created Date
2020-03-30T16:43:59.000
Update Date
2020-07-12T01:06:58.000
Closed Date
2020-03-30T16:43:59.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TENHvAAP
20-00430444
Service Request Number: 20-00430444 • Address: 5752 BLACKWELL ST, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00430444
Address
5752 BLACKWELL ST, DALLAS, TX, 75231
City Council District
13
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-29T23:59:00.000
Status
Closed
Created Date
2020-04-27T09:37:12.000
Update Date
2020-07-12T01:17:04.000
Closed Date
2020-04-27T09:37:12.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000UD4fiAAD
20-00391148
Service Request Number: 20-00391148 • Address: 7300 GREENVILLE AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00391148
Address
7300 GREENVILLE AVE, DALLAS, TX, 75231
City Council District
13
Department
Public Works
Service Request Type
Median/Right of Way Maintenance - PBW
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-04-30T23:59:00.000
Status
Closed
Created Date
2020-04-16T13:14:52.000
Update Date
2020-07-12T01:08:42.000
Closed Date
2020-04-16T13:14:52.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000TGMQMAA5
20-00331845
Service Request Number: 20-00331845 • Address: 5462 GLEN LAKES DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00331845
Address
5462 GLEN LAKES DR, DALLAS, TX, 75231
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-30T23:59:00.000
Status
Closed
Created Date
2020-04-01T12:15:52.000
Update Date
2020-07-12T01:08:07.000
Closed Date
2020-04-01T12:15:52.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TEc7vAAD
20-00365880
Service Request Number: 20-00365880 • Address: 8000 GREENVILLE AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00365880
Address
8000 GREENVILLE AVE, DALLAS, TX, 75231
City Council District
13
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-04-30T23:59:00.000
Status
Closed
Created Date
2020-04-09T19:41:57.000
Update Date
2020-04-10T15:14:49.000
Closed Date
2020-04-09T19:41:57.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFdqFAAT
20-00448794
Service Request Number: 20-00448794 • Address: 5929 MELODY LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00448794
Address
5929 MELODY LN, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2020-05-01T23:59:00.000
Status
Closed
Created Date
2020-04-30T16:07:59.000
Update Date
2020-04-30T16:55:34.000
Closed Date
2020-04-30T16:07:59.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VANuhAAH
20-00436370
Service Request Number: 20-00436370 • Address: 7862 VERONA PL, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00436370
Address
7862 VERONA PL, DALLAS, TX, 75231
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-01T23:59:00.000
Status
Closed
Created Date
2020-04-28T10:59:59.000
Update Date
2020-04-30T13:44:54.000
Closed Date
2020-04-28T10:59:59.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UDGJeAAP
20-00446267
Service Request Number: 20-00446267 • Address: 7100 FAIR OAKS AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00446267
Address
7100 FAIR OAKS AVE, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-05-01T23:59:00.000
Status
Closed
Created Date
2020-04-30T10:46:32.000
Update Date
2020-04-30T11:52:06.000
Closed Date
2020-04-30T10:46:32.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000UDZPvAAP
20-00443486
Service Request Number: 20-00443486 • Address: 6185 RETAIL RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00443486
Address
6185 RETAIL RD, DALLAS, TX, 75231
City Council District
13
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-05-01T23:59:00.000
Status
Closed
Created Date
2020-04-29T14:53:52.000
Update Date
2020-07-12T01:20:36.000
Closed Date
2020-04-29T14:53:52.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000UDTSUAA5
20-00369469
Service Request Number: 20-00369469 • Address: 7601 GREENVILLE AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00369469
Address
7601 GREENVILLE AVE, DALLAS, TX, 75231
City Council District
13
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-05-01T23:59:00.000
Status
Closed
Created Date
2020-04-10T15:49:14.000
Update Date
2020-04-13T11:38:04.000
Closed Date
2020-04-10T15:49:14.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFk33AAD
20-00135270
Service Request Number: 20-00135270 • Address: 5699 BLACKWELL ST, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00135270
Address
5699 BLACKWELL ST, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Signal - New - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-05-01T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-02-09T15:28:47.000
Update Date
2020-03-10T11:13:10.000
Closed Date
2020-02-09T15:28:47.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000R5jTOAAZ
20-00155931
Service Request Number: 20-00155931 • Address: BLACKWELL ST & GREENVILLE AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00155931
Address
BLACKWELL ST & GREENVILLE AVE, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Signal - New - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-05-01T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-02-09T15:23:49.000
Update Date
2020-02-14T10:50:51.000
Closed Date
2020-02-09T15:23:49.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000RkPnnAAF
20-00448436
Service Request Number: 20-00448436 • Address: 6031 PINELAND DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00448436
Address
6031 PINELAND DR, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-03T23:59:00.000
Status
Closed
Created Date
2020-04-30T15:21:31.000
Update Date
2020-04-30T18:33:37.000
Closed Date
2020-04-30T15:21:31.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VANKZAA5
20-00455442
Service Request Number: 20-00455442 • Address: 8515 PARK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00455442
Address
8515 PARK LN, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-03T23:59:00.000
Status
Closed
Created Date
2020-05-02T18:32:14.000
Update Date
2020-05-02T19:59:15.000
Closed Date
2020-05-02T18:32:14.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VAa7AAAT
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