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Midtown 311 Code Red

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2018 to present.

Services 311 Customer Service Dataset kaf9-eak2 15 fields
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Showing 50 real records
20-00453335
Service Request Number: 20-00453335 • Address: 6768 ABRAMS RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00453335
Address
6768 ABRAMS RD, DALLAS, TX, 75231
City Council District
13
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-05-03T23:59:00.000
Status
Closed
Created Date
2020-05-01T15:46:22.000
Update Date
2020-05-01T19:41:59.000
Closed Date
2020-05-01T15:46:22.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VAWNDAA5
20-00451567
Service Request Number: 20-00451567 • Address: 6940 GREENVILLE AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00451567
Address
6940 GREENVILLE AVE, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Bite - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-04T12:12:58.000
Status
Closed
Created Date
2020-05-01T12:12:52.000
Update Date
2020-05-01T16:00:21.000
Closed Date
2020-05-01T12:12:52.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VATLKAA5
20-00373847
Service Request Number: 20-00373847 • Address: 7510 HOLLY HILL DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00373847
Address
7510 HOLLY HILL DR, DALLAS, TX, 75231
City Council District
13
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-05-04T23:59:00.000
Status
Closed
Created Date
2020-04-13T09:25:45.000
Update Date
2020-04-13T15:03:42.000
Closed Date
2020-04-13T09:25:45.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFrnAAAT
20-00447728
Service Request Number: 20-00447728 • Address: E NORTHWEST HWY & SHADY BROOK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00447728
Address
E NORTHWEST HWY & SHADY BROOK LN, DALLAS, TX, 75231
City Council District
13
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-04T23:59:00.000
Status
Closed
Created Date
2020-04-30T13:56:22.000
Update Date
2020-07-12T01:16:31.000
Closed Date
2020-04-30T13:56:22.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000UDc7kAAD
20-00405280
Service Request Number: 20-00405280 • Address: 7222 FAIR OAKS AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00405280
Address
7222 FAIR OAKS AVE, DALLAS, TX, 75231
City Council District
13
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-04T23:59:00.000
Status
Closed
Created Date
2020-04-20T15:28:53.000
Update Date
2020-05-05T13:34:55.000
Closed Date
2020-04-20T15:28:53.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UUPVXAA5
20-00440168
Service Request Number: 20-00440168 • Address: GREENVILLE AVE & PINELAND DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00440168
Address
GREENVILLE AVE & PINELAND DR, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-05-05T23:59:00.000
Status
Closed
Created Date
2020-04-29T07:32:17.000
Update Date
2020-04-29T12:25:32.000
Closed Date
2020-04-29T07:32:17.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000UDNU0AAP
20-00427693
Service Request Number: 20-00427693 • Address: ABRAMS RD & PARK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00427693
Address
ABRAMS RD & PARK LN, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn VO - TRN
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-05-05T23:59:00.000
Status
Closed
Created Date
2020-04-25T14:38:09.000
Update Date
2020-04-27T13:19:44.000
Closed Date
2020-04-25T14:38:09.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000UCywUAAT
20-00408922
Service Request Number: 20-00408922 • Address: 6001 SKILLMAN ST, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00408922
Address
6001 SKILLMAN ST, DALLAS, TX, 75231
City Council District
13
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-05T23:59:00.000
Status
Closed
Created Date
2020-04-21T12:09:59.000
Update Date
2020-04-23T11:55:56.000
Closed Date
2020-04-21T12:09:59.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000UUUNHAA5
20-00411417
Service Request Number: 20-00411417 • Address: 6605 LARMANDA ST, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00411417
Address
6605 LARMANDA ST, DALLAS, TX, 75231
City Council District
13
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-05T23:59:00.000
Status
Closed
Created Date
2020-04-21T17:22:35.000
Update Date
2020-07-12T01:16:20.000
Closed Date
2020-04-21T17:22:35.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000UUWhVAAX
20-00220252
Service Request Number: 20-00220252 • Address: 7400 HOLLY HILL DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00220252
Address
7400 HOLLY HILL DR, DALLAS, TX, 75231
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-05-05T23:59:00.000
Status
Closed
Created Date
2020-03-03T14:10:27.000
Update Date
2020-03-28T16:30:15.000
Closed Date
2020-03-03T14:10:27.000
Outcome
Work Completed
Priority
MCC
Method Received Description
Email
Unique Key
500t000000SnqdCAAR
20-00460688
Service Request Number: 20-00460688 • Address: 6050 MELODY LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00460688
Address
6050 MELODY LN, DALLAS, TX, 75231
City Council District
13
Department
Public Works
Service Request Type
Pot Hole - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-05T23:59:00.000
Status
Closed
Created Date
2020-05-04T14:38:41.000
Update Date
2020-05-04T16:17:09.000
Closed Date
2020-05-04T14:38:41.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VAkR4AAL
20-00447272
Service Request Number: 20-00447272 • Address: PARK LN & SHADY BROOK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00447272
Address
PARK LN & SHADY BROOK LN, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Signal - Other Dispatch - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-05-06T23:59:00.000
Status
Closed
Created Date
2020-04-30T12:50:41.000
Update Date
2020-04-30T13:30:44.000
Closed Date
2020-04-30T12:50:41.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000UDb9GAAT
20-00464329
Service Request Number: 20-00464329 • Address: PINELAND DR & GREENVILLE AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00464329
Address
PINELAND DR & GREENVILLE AVE, DALLAS, TX, 75231
City Council District
13
Department
Public Works
Service Request Type
Visibility Obstruction - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-06T23:59:00.000
Status
Closed
Created Date
2020-05-05T11:39:17.000
Update Date
2020-05-05T14:56:43.000
Closed Date
2020-05-05T11:39:17.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VAs1dAAD
20-00461407
Service Request Number: 20-00461407 • Address: 7034 GREENVILLE AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00461407
Address
7034 GREENVILLE AVE, DALLAS, TX, 75231
City Council District
13
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-05-06T23:59:00.000
Status
Closed
Created Date
2020-05-04T16:03:06.000
Update Date
2020-05-04T18:09:06.000
Closed Date
2020-05-04T16:03:06.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VAlaSAAT
20-00354497
Service Request Number: 20-00354497 • Address: 6742 GREENVILLE AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00354497
Address
6742 GREENVILLE AVE, DALLAS, TX, 75231
City Council District
13
Department
Office of Homeless Solutions
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-07T23:59:00.000
Status
Closed
Created Date
2020-04-07T14:30:48.000
Update Date
2020-04-30T10:42:25.000
Closed Date
2020-04-07T14:30:48.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFJpIAAX
20-00420803
Service Request Number: 20-00420803 • Address: 10820 N CENTRAL SERV NB, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00420803
Address
10820 N CENTRAL SERV NB, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-07T23:59:00.000
Status
Closed
Created Date
2020-04-23T15:55:47.000
Update Date
2020-05-05T11:50:36.000
Closed Date
2020-04-23T15:55:47.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000UCmhoAAD
20-00448486
Service Request Number: 20-00448486 • Address: 8263 NUNLEY LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00448486
Address
8263 NUNLEY LN, DALLAS, TX, 75231
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-07T23:59:00.000
Status
Closed
Created Date
2020-04-30T15:26:27.000
Update Date
2020-05-04T16:51:50.000
Closed Date
2020-04-30T15:26:27.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VANFfAAP
20-00450391
Service Request Number: 20-00450391 • Address: MELODY LN & SHADY BROOK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00450391
Address
MELODY LN & SHADY BROOK LN, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Signal - Other Dispatch - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-05-07T23:59:00.000
Status
Closed
Created Date
2020-05-01T09:45:20.000
Update Date
2020-05-01T10:53:07.000
Closed Date
2020-05-01T09:45:20.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VARLNAA5
20-00235642
Service Request Number: 20-00235642 • Address: 5477 GLEN LAKES DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00235642
Address
5477 GLEN LAKES DR, DALLAS, TX, 75231
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-05-08T23:59:00.000
Status
Closed
Created Date
2020-03-06T17:08:23.000
Update Date
2020-07-12T01:07:11.000
Closed Date
2020-03-06T17:08:23.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000SnPnUAAV
20-00469158
Service Request Number: 20-00469158 • Address: 6919 GREENVILLE AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00469158
Address
6919 GREENVILLE AVE, DALLAS, TX, 75231
City Council District
13
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-05-08T23:59:00.000
Status
Closed
Created Date
2020-05-06T11:23:59.000
Update Date
2020-05-06T14:52:24.000
Closed Date
2020-05-06T11:23:59.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VB1akAAD
20-00471788
Service Request Number: 20-00471788 • Address: 8182 MANDERVILLE LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00471788
Address
8182 MANDERVILLE LN, DALLAS, TX, 75231
City Council District
13
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-08T23:59:00.000
Status
Closed
Created Date
2020-05-06T16:53:11.000
Update Date
2020-07-12T01:16:09.000
Closed Date
2020-05-06T16:53:11.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000VB6JeAAL
20-00462385
Service Request Number: 20-00462385 • Address: RAMBLER RD & WALNUT HILL LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00462385
Address
RAMBLER RD & WALNUT HILL LN, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Signal - Other Dispatch - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-05-08T23:59:00.000
Status
Closed
Created Date
2020-05-04T22:10:47.000
Update Date
2020-05-05T07:52:14.000
Closed Date
2020-05-04T22:10:47.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VAnYcAAL
20-00459860
Service Request Number: 20-00459860 • Address: PARK LN & PINELAND DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00459860
Address
PARK LN & PINELAND DR, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Signal - Other Dispatch - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-05-08T23:59:00.000
Status
Closed
Created Date
2020-05-04T13:12:44.000
Update Date
2020-05-04T13:28:40.000
Closed Date
2020-05-04T13:12:44.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VAj0bAAD
20-00457363
Service Request Number: 20-00457363 • Address: GREENVILLE AVE & WALNUT HILL LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00457363
Address
GREENVILLE AVE & WALNUT HILL LN, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-05-08T23:59:00.000
Status
Closed
Created Date
2020-05-04T08:32:18.000
Update Date
2020-05-04T08:41:01.000
Closed Date
2020-05-04T08:32:18.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VAeQAAA1
20-00475516
Service Request Number: 20-00475516 • Address: 8371 PARK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00475516
Address
8371 PARK LN, DALLAS, TX, 75231
City Council District
13
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-05-09T23:59:00.000
Status
Closed
Created Date
2020-05-07T15:30:47.000
Update Date
2020-05-07T15:35:54.000
Closed Date
2020-05-07T15:30:47.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000VBEynAAH
20-00475378
Service Request Number: 20-00475378 • Address: 8371 PARK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00475378
Address
8371 PARK LN, DALLAS, TX, 75231
City Council District
13
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-05-09T23:59:00.000
Status
Closed
Created Date
2020-05-07T15:15:24.000
Update Date
2020-05-07T15:20:12.000
Closed Date
2020-05-07T15:15:24.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000VBEiaAAH
20-00475571
Service Request Number: 20-00475571 • Address: 8336 PARK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00475571
Address
8336 PARK LN, DALLAS, TX, 75231
City Council District
13
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-05-09T23:59:00.000
Status
Closed
Created Date
2020-05-07T15:38:29.000
Update Date
2020-05-07T15:48:21.000
Closed Date
2020-05-07T15:38:29.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000VBF5PAAX
20-00472294
Service Request Number: 20-00472294 • Address: 5811 BLACKWELL ST, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00472294
Address
5811 BLACKWELL ST, DALLAS, TX, 75231
City Council District
13
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-05-09T23:59:00.000
Status
Closed
Created Date
2020-05-07T08:33:42.000
Update Date
2020-05-07T08:52:22.000
Closed Date
2020-05-07T08:33:42.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000VB8c7AAD
20-00367552
Service Request Number: 20-00367552 • Address: 7215 HOLLY HILL DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00367552
Address
7215 HOLLY HILL DR, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Overall Service Request Due Date
2020-05-10T23:59:00.000
Status
Closed
Created Date
2020-04-10T11:42:59.000
Update Date
2020-04-11T23:00:11.000
Closed Date
2020-04-10T11:42:59.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFhDeAAL
20-00482465
Service Request Number: 20-00482465 • Address: 6466 RIDGECREST RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00482465
Address
6466 RIDGECREST RD, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2020-05-10T23:59:00.000
Status
Closed
Created Date
2020-05-09T19:18:57.000
Update Date
2020-05-09T21:48:22.000
Closed Date
2020-05-09T19:18:57.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VBmFLAA1
20-00432394
Service Request Number: 20-00432394 • Address: PHOENIX DR & HOLLY HILL DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00432394
Address
PHOENIX DR & HOLLY HILL DR, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-11T23:59:00.000
Status
Closed
Created Date
2020-04-27T13:32:53.000
Update Date
2020-04-28T12:51:57.000
Closed Date
2020-04-27T13:32:53.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000UD8V8AAL
20-00483263
Service Request Number: 20-00483263 • Address: 8230 MEADOW RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00483263
Address
8230 MEADOW RD, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-11T23:59:00.000
Status
Closed
Created Date
2020-05-10T17:56:16.000
Update Date
2020-05-10T19:44:16.000
Closed Date
2020-05-10T17:56:16.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VBrGvAAL
20-00482125
Service Request Number: 20-00482125 • Address: 6262 MELODY LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00482125
Address
6262 MELODY LN, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-05-11T23:59:00.000
Status
Closed
Created Date
2020-05-09T14:58:55.000
Update Date
2020-05-10T09:18:06.000
Closed Date
2020-05-09T14:58:55.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VBSJQAA5
20-00468080
Service Request Number: 20-00468080 • Address: 6738 EASTRIDGE DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00468080
Address
6738 EASTRIDGE DR, DALLAS, TX, 75231
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-11T23:59:00.000
Status
Closed
Created Date
2020-05-06T09:27:40.000
Update Date
2020-05-08T12:59:10.000
Closed Date
2020-05-06T09:27:40.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VAzfjAAD
20-00462083
Service Request Number: 20-00462083 • Address: RAMBLER RD & MINGLEWOOD LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00462083
Address
RAMBLER RD & MINGLEWOOD LN, DALLAS, TX, 75231
City Council District
13
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-05-11T23:59:00.000
Status
Closed
Created Date
2020-05-04T18:41:51.000
Update Date
2020-05-08T08:23:00.000
Closed Date
2020-05-04T18:41:51.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VAmtPAAT
20-00406538
Service Request Number: 20-00406538 • Address: 7601 GREENVILLE AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00406538
Address
7601 GREENVILLE AVE, DALLAS, TX, 75231
City Council District
13
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-05-11T23:59:00.000
Status
Closed
Created Date
2020-04-20T20:04:56.000
Update Date
2020-04-22T10:47:44.000
Closed Date
2020-04-20T20:04:56.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UURDiAAP
20-00466312
Service Request Number: 20-00466312 • Address: 8502 PARK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00466312
Address
8502 PARK LN, DALLAS, TX, 75231
City Council District
13
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-12T23:59:00.000
Status
Closed
Created Date
2020-05-05T16:03:14.000
Update Date
2020-07-12T01:08:15.000
Closed Date
2020-05-05T16:03:14.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VAveCAAT
20-00488968
Service Request Number: 20-00488968 • Address: 8088 PARK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00488968
Address
8088 PARK LN, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-12T23:59:00.000
Status
Closed
Created Date
2020-05-11T23:46:39.000
Update Date
2020-05-12T01:13:54.000
Closed Date
2020-05-11T23:46:39.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VC4DBAA1
20-00476752
Service Request Number: 20-00476752 • Address: 7502 FAIR OAKS AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00476752
Address
7502 FAIR OAKS AVE, DALLAS, TX, 75231
City Council District
13
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-12T23:59:00.000
Status
Closed
Created Date
2020-05-08T06:55:24.000
Update Date
2020-05-08T08:08:02.000
Closed Date
2020-05-08T06:55:24.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000VBHnoAAH
20-00465017
Service Request Number: 20-00465017 • Address: 8248 CALLIMONT DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00465017
Address
8248 CALLIMONT DR, DALLAS, TX, 75231
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-12T23:59:00.000
Status
Closed
Created Date
2020-05-05T13:06:42.000
Update Date
2020-05-07T13:49:39.000
Closed Date
2020-05-05T13:06:42.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VAtFbAAL
20-00476654
Service Request Number: 20-00476654 • Address: RAMBLER RD & WALNUT HILL LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00476654
Address
RAMBLER RD & WALNUT HILL LN, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-05-13T23:59:00.000
Status
Closed
Created Date
2020-05-07T23:34:56.000
Update Date
2020-05-08T07:59:13.000
Closed Date
2020-05-07T23:34:56.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Internal
Unique Key
500t000000VBHMcAAP
20-00474020
Service Request Number: 20-00474020 • Address: N CENTRAL EXPY SB & WALNUT HILL LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00474020
Address
N CENTRAL EXPY SB & WALNUT HILL LN, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-05-13T23:59:00.000
Status
Closed
Created Date
2020-05-07T12:14:08.000
Update Date
2020-05-07T14:35:55.000
Closed Date
2020-05-07T12:14:08.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VBBweAAH
20-00467323
Service Request Number: 20-00467323 • Address: 8350 PARK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00467323
Address
8350 PARK LN, DALLAS, TX, 75231
City Council District
13
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-13T23:59:00.000
Status
Closed
Created Date
2020-05-06T03:34:28.000
Update Date
2020-05-06T13:31:18.000
Closed Date
2020-05-06T03:34:28.000
Outcome
Request Documented
Priority
Standard
Method Received Description
API
Unique Key
500t000000VAxsLAAT
20-00017974
Service Request Number: 20-00017974 • Address: 8735 PARK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00017974
Address
8735 PARK LN, DALLAS, TX, 75231
City Council District
13
Department
Water Utilities
Service Request Type
Creek/Culvert Maintenance -DWU
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2020-05-13T23:59:00.000
Status
Closed
Created Date
2020-01-07T11:47:44.000
Update Date
2020-01-27T01:28:17.000
Closed Date
2020-01-07T11:47:44.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Web
Unique Key
500t000000Q08glAAB
20-00412956
Service Request Number: 20-00412956 • Address: 8323 NUNLEY LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00412956
Address
8323 NUNLEY LN, DALLAS, TX, 75231
City Council District
13
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-05-14T23:59:00.000
Status
Closed
Created Date
2020-04-22T10:18:01.000
Update Date
2020-04-30T10:43:18.000
Closed Date
2020-04-22T10:18:01.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TGpO5AAL
20-00179097
Service Request Number: 20-00179097 • Address: 7408 GREENVILLE AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00179097
Address
7408 GREENVILLE AVE, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Signal - New - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-05-14T23:59:00.000
Status
Closed
Created Date
2020-02-20T19:17:08.000
Update Date
2020-04-22T16:40:47.000
Closed Date
2020-02-20T19:17:08.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000RlIXbAAN
20-00489620
Service Request Number: 20-00489620 • Address: 7020 FAIR OAKS AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00489620
Address
7020 FAIR OAKS AVE, DALLAS, TX, 75231
City Council District
13
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-05-14T23:59:00.000
Status
Closed
Created Date
2020-05-12T09:28:02.000
Update Date
2020-05-12T09:38:28.000
Closed Date
2020-05-12T09:28:02.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000VC6RyAAL
20-00479802
Service Request Number: 20-00479802 • Address: N CENTRAL EXPY SB & WALNUT HILL LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00479802
Address
N CENTRAL EXPY SB & WALNUT HILL LN, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-05-14T23:59:00.000
Status
Closed
Created Date
2020-05-08T14:44:41.000
Update Date
2020-05-08T16:06:06.000
Closed Date
2020-05-08T14:44:41.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VBNgJAAX
20-00480164
Service Request Number: 20-00480164 • Address: WALNUT HILL LN & N CENTRAL EXPY SB, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00480164
Address
WALNUT HILL LN & N CENTRAL EXPY SB, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-05-14T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-05-08T15:25:39.000
Update Date
2020-05-08T16:06:05.000
Closed Date
2020-05-08T15:25:39.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VBOAFAA5
20-00449555
Service Request Number: 20-00449555 • Address: 5941 PINELAND DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00449555
Address
5941 PINELAND DR, DALLAS, TX, 75231
City Council District
13
Department
Water Utilities
Service Request Type
Inlet/Storm Drain Cleaning - DWU
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-14T23:59:00.000
Status
Closed
Created Date
2020-04-30T22:07:03.000
Update Date
2020-07-12T01:18:24.000
Closed Date
2020-04-30T22:07:03.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000VAPRDAA5
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