Midtown 311 Code Red

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2018 to present.

Services 311 Customer Service Dataset kaf9-eak2 15 fields
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Showing 50 real records
20-00544542
Service Request Number: 20-00544542 • Address: 6127 SUMMER CREEK CIR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00544542
Address
6127 SUMMER CREEK CIR, DALLAS, TX, 75231
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Missed Brush/Bulk - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-06-04T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-05-26T13:47:02.000
Update Date
2020-05-27T15:08:26.000
Closed Date
2020-05-26T13:47:02.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VE74OAAT
20-00259129
Service Request Number: 20-00259129 • Address: 6501 RIDGECREST RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00259129
Address
6501 RIDGECREST RD, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Sign - New - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-06-04T23:59:00.000
Status
Closed
Created Date
2020-03-12T19:00:52.000
Update Date
2020-06-05T16:00:21.000
Closed Date
2020-03-12T19:00:52.000
Outcome
Work Order Issued
Priority
MCC
Method Received Description
Phone
Unique Key
500t000000T4yX6AAJ
20-00572051
Service Request Number: 20-00572051 • Address: 6552 RIDGECREST RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00572051
Address
6552 RIDGECREST RD, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-06-05T23:59:00.000
Status
Closed
Created Date
2020-06-02T13:40:38.000
Update Date
2020-07-12T01:12:06.000
Closed Date
2020-06-02T13:40:38.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000VvBBrAAN
20-00429876
Service Request Number: 20-00429876 • Address: 7414 FAIR OAKS AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00429876
Address
7414 FAIR OAKS AVE, DALLAS, TX, 75231
City Council District
13
Department
Office of Budget
Service Request Type
Utility Complaint/Information - OBS
Ert Estimated Response Time
10 Calendar Days
Overall Service Request Due Date
2020-06-05T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-04-24T12:01:34.000
Update Date
2020-04-27T08:31:21.000
Closed Date
2020-04-24T12:01:34.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000UD3gQAAT
20-00569242
Service Request Number: 20-00569242 • Address: GREENVILLE AVE & WALNUT HILL LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00569242
Address
GREENVILLE AVE & WALNUT HILL LN, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Signal - Other Dispatch - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-06-05T23:59:00.000
Status
Closed
Created Date
2020-06-01T20:01:34.000
Update Date
2020-06-02T07:48:12.000
Closed Date
2020-06-01T20:01:34.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000Vv2YgAAJ
20-00569270
Service Request Number: 20-00569270 • Address: RAMBLER RD & WALNUT HILL LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00569270
Address
RAMBLER RD & WALNUT HILL LN, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Signal - Other Dispatch - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-06-05T23:59:00.000
Status
Closed
Created Date
2020-06-01T20:34:18.000
Update Date
2020-06-02T07:41:28.000
Closed Date
2020-06-01T20:34:18.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000Vv2f3AAB
20-00563026
Service Request Number: 20-00563026 • Address: 6627 EASTRIDGE DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00563026
Address
6627 EASTRIDGE DR, DALLAS, TX, 75231
City Council District
13
Department
Public Works
Service Request Type
Shopping Cart Routine Pickup - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-05T23:59:00.000
Status
Closed
Created Date
2020-05-30T13:42:12.000
Update Date
2020-06-02T07:10:45.000
Closed Date
2020-05-30T13:42:12.000
Outcome
Work Not Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000VunRdAAJ
20-00566335
Service Request Number: 20-00566335 • Address: ABRAMS RD & PARK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00566335
Address
ABRAMS RD & PARK LN, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Signal - Other Dispatch - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-06-05T23:59:00.000
Status
Closed
Created Date
2020-06-01T11:13:37.000
Update Date
2020-06-01T11:49:22.000
Closed Date
2020-06-01T11:13:37.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000Vuv6qAAB
20-00559724
Service Request Number: 20-00559724 • Address: 8502 PARK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00559724
Address
8502 PARK LN, DALLAS, TX, 75231
City Council District
13
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-05T23:59:00.000
Status
Closed
Created Date
2020-05-29T12:52:10.000
Update Date
2020-07-12T01:08:15.000
Closed Date
2020-05-29T12:52:10.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VugUBAAZ
20-00586375
Service Request Number: 20-00586375 • Address: 8560 PARK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00586375
Address
8560 PARK LN, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-06-06T23:59:00.000
Status
Closed
Created Date
2020-06-05T15:25:01.000
Update Date
2020-06-05T16:49:35.000
Closed Date
2020-06-05T15:25:01.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VvmUMAAZ
20-00537081
Service Request Number: 20-00537081 • Address: 7225 FAIR OAKS AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00537081
Address
7225 FAIR OAKS AVE, DALLAS, TX, 75231
City Council District
13
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-06-08T23:59:00.000
Status
Closed
Created Date
2020-05-22T17:32:38.000
Update Date
2020-06-03T10:12:06.000
Closed Date
2020-05-22T17:32:38.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VDrC2AAL
20-00349269
Service Request Number: 20-00349269 • Address: 5710 LEONA AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00349269
Address
5710 LEONA AVE, DALLAS, TX, 75231
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-06-08T23:59:00.000
Status
Closed
Created Date
2020-04-06T14:29:19.000
Update Date
2020-04-07T10:23:45.000
Closed Date
2020-04-06T14:29:19.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFA9JAAX
20-00540736
Service Request Number: 20-00540736 • Address: 6100 SUMMER CREEK CIR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00540736
Address
6100 SUMMER CREEK CIR, DALLAS, TX, 75231
City Council District
13
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-06-08T23:59:00.000
Status
Closed
Created Date
2020-05-25T14:52:25.000
Update Date
2020-06-04T14:13:04.000
Closed Date
2020-05-25T14:52:25.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VDy0mAAD
20-00577631
Service Request Number: 20-00577631 • Address: MINGLEWOOD LN & RAMBLER RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00577631
Address
MINGLEWOOD LN & RAMBLER RD, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Sign - Knockdown - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-06-09T23:59:00.000
Status
Closed
Created Date
2020-06-03T15:40:21.000
Update Date
2020-06-04T06:41:52.000
Closed Date
2020-06-03T15:40:21.000
Outcome
No Action Required
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VvPf1AAF
20-00574229
Service Request Number: 20-00574229 • Address: N CENTRAL EXPY SB & WALNUT HILL LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00574229
Address
N CENTRAL EXPY SB & WALNUT HILL LN, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Sign - Other Dispatch - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-06-09T23:59:00.000
Status
Closed
Created Date
2020-06-03T07:47:49.000
Update Date
2020-06-03T07:59:13.000
Closed Date
2020-06-03T07:47:49.000
Outcome
Work Not Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VvHLOAA3
20-00482822
Service Request Number: 20-00482822 • Address: 7717 GREENVILLE AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00482822
Address
7717 GREENVILLE AVE, DALLAS, TX, 75231
City Council District
13
Department
Office of Homeless Solutions
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-06-09T23:59:00.000
Status
Closed
Created Date
2020-05-10T10:27:45.000
Update Date
2020-07-12T01:18:04.000
Closed Date
2020-05-10T10:27:45.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000VBqUDAA1
20-00573749
Service Request Number: 20-00573749 • Address: 7400 HOLLY HILL DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00573749
Address
7400 HOLLY HILL DR, DALLAS, TX, 75231
City Council District
13
Department
Public Works
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-09T23:59:00.000
Status
Closed
Created Date
2020-06-02T17:45:51.000
Update Date
2020-06-12T12:07:43.000
Closed Date
2020-06-02T17:45:51.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Email
Unique Key
500t000000VvF0dAAF
20-00570260
Service Request Number: 20-00570260 • Address: 8210 CALLIMONT DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00570260
Address
8210 CALLIMONT DR, DALLAS, TX, 75231
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-09T23:59:00.000
Status
Closed
Created Date
2020-06-02T09:38:07.000
Update Date
2020-07-12T01:08:13.000
Closed Date
2020-06-02T09:38:07.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Vv73sAAB
20-00517146
Service Request Number: 20-00517146 • Address: 7457 HOLLY HILL DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00517146
Address
7457 HOLLY HILL DR, DALLAS, TX, 75231
City Council District
13
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-06-09T23:59:00.000
Status
Closed
Created Date
2020-05-19T06:32:55.000
Update Date
2020-07-12T01:03:56.000
Closed Date
2020-05-19T06:32:55.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VD6hZAAT
20-00444908
Service Request Number: 20-00444908 • Address: 9600 GOLF LAKES TRL, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00444908
Address
9600 GOLF LAKES TRL, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Wildlife - DAS
Overall Service Request Due Date
2020-06-10T23:59:00.000
Status
Closed
Created Date
2020-04-29T21:08:28.000
Update Date
2020-04-29T21:09:28.000
Closed Date
2020-04-29T21:08:28.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UDW4zAAH
20-00518898
Service Request Number: 20-00518898 • Address: 6000 PINELAND DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00518898
Address
6000 PINELAND DR, DALLAS, TX, 75231
City Council District
13
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-06-10T23:59:00.000
Status
Closed
Created Date
2020-05-19T11:04:08.000
Update Date
2020-05-21T09:56:40.000
Closed Date
2020-05-19T11:04:08.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VDAVlAAP
20-00574244
Service Request Number: 20-00574244 • Address: N CENTRAL EXPY SB & WALNUT HILL LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00574244
Address
N CENTRAL EXPY SB & WALNUT HILL LN, DALLAS, TX, 75231
City Council District
13
Department
Public Works
Service Request Type
Traffic - Construction Signs - PBW
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-06-10T23:59:00.000
Status
Closed
Created Date
2020-06-03T07:53:58.000
Update Date
2020-06-03T13:06:52.000
Closed Date
2020-06-03T07:53:58.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VvHOXAA3
20-00550377
Service Request Number: 20-00550377 • Address: 8560 PARK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00550377
Address
8560 PARK LN, DALLAS, TX, 75231
City Council District
13
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-06-10T23:59:00.000
Status
Closed
Created Date
2020-05-27T14:07:44.000
Update Date
2020-06-03T09:51:26.000
Closed Date
2020-05-27T14:07:44.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VELtLAAX
20-00360554
Service Request Number: 20-00360554 • Address: 8446 PARK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00360554
Address
8446 PARK LN, DALLAS, TX, 75231
City Council District
13
Department
Code Compliance
Service Request Type
Restaurant/Food Complaint - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-06-10T23:59:00.000
Status
Closed
Created Date
2020-04-08T16:07:57.000
Update Date
2020-04-20T14:09:02.000
Closed Date
2020-04-08T16:07:57.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFU3GAAX
20-00587074
Service Request Number: 20-00587074 • Address: 6700 GREENVILLE AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00587074
Address
6700 GREENVILLE AVE, DALLAS, TX, 75231
City Council District
13
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-10T23:59:00.000
Status
Closed
Created Date
2020-06-05T17:27:26.000
Update Date
2020-06-10T05:41:45.000
Closed Date
2020-06-05T17:27:26.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000VvnttAAB
20-00591354
Service Request Number: 20-00591354 • Address: 8182 MANDERVILLE LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00591354
Address
8182 MANDERVILLE LN, DALLAS, TX, 75231
City Council District
13
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-06-10T23:59:00.000
Status
Closed
Created Date
2020-06-08T10:43:05.000
Update Date
2020-07-12T01:16:09.000
Closed Date
2020-06-08T10:43:05.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000Vvy22AAB
20-00591371
Service Request Number: 20-00591371 • Address: 8240 MANDERVILLE LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00591371
Address
8240 MANDERVILLE LN, DALLAS, TX, 75231
City Council District
13
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-06-10T23:59:00.000
Status
Closed
Created Date
2020-06-08T10:44:33.000
Update Date
2020-07-12T01:16:09.000
Closed Date
2020-06-08T10:44:33.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000VvvXLAAZ
20-00580747
Service Request Number: 20-00580747 • Address: 8100 WALNUT HILL LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00580747
Address
8100 WALNUT HILL LN, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-06-10T23:59:00.000
Status
Closed
Created Date
2020-06-04T12:41:08.000
Update Date
2020-06-04T20:29:45.000
Closed Date
2020-06-04T12:41:08.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VvY3tAAF
20-00580075
Service Request Number: 20-00580075 • Address: MINGLEWOOD LN & RAMBLER RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00580075
Address
MINGLEWOOD LN & RAMBLER RD, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Sign - Knockdown - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-06-10T23:59:00.000
Status
Closed
Created Date
2020-06-04T11:06:21.000
Update Date
2020-06-04T13:31:10.000
Closed Date
2020-06-04T11:06:21.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VvWVkAAN
20-00533322
Service Request Number: 20-00533322 • Address: 6808 EASTRIDGE DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00533322
Address
6808 EASTRIDGE DR, DALLAS, TX, 75231
City Council District
13
Department
Police Department
Service Request Type
Traffic Violations (Chronic) - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-06-11T23:59:00.000
Status
Closed
Created Date
2020-05-22T08:44:31.000
Update Date
2020-06-02T09:00:53.000
Closed Date
2020-05-22T08:44:31.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VDjhhAAD
20-00555895
Service Request Number: 20-00555895 • Address: 7560 GREENVILLE AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00555895
Address
7560 GREENVILLE AVE, DALLAS, TX, 75231
City Council District
13
Department
Sustainable Development and Construction
Service Request Type
Construction Site Complaint - SDC
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-11T23:59:00.000
Status
Closed
Created Date
2020-05-28T15:23:34.000
Update Date
2020-06-02T08:19:34.000
Closed Date
2020-05-28T15:23:34.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VuXDaAAN
20-00600963
Service Request Number: 20-00600963 • Address: N CENTRAL EXPY SB & WALNUT HILL LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00600963
Address
N CENTRAL EXPY SB & WALNUT HILL LN, DALLAS, TX, 75231
City Council District
13
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-06-11T23:59:00.000
Status
Closed
Created Date
2020-06-10T11:32:30.000
Update Date
2020-06-10T12:27:42.000
Closed Date
2020-06-10T11:32:30.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VwMt7AAF
20-00594584
Service Request Number: 20-00594584 • Address: 5400 BLAIR RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00594584
Address
5400 BLAIR RD, DALLAS, TX, 75231
City Council District
13
Department
Public Works
Service Request Type
Tree Down/Low Limbs - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-06-11T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-06-08T17:01:58.000
Update Date
2020-06-08T20:03:18.000
Closed Date
2020-06-08T17:01:58.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000Vw5m2AAB
20-00590755
Service Request Number: 20-00590755 • Address: 8502 PARK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00590755
Address
8502 PARK LN, DALLAS, TX, 75231
City Council District
13
Department
Public Works
Service Request Type
Tree Down/Low Limbs - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-06-11T23:59:00.000
Status
Closed
Created Date
2020-06-08T09:27:24.000
Update Date
2020-06-08T13:02:25.000
Closed Date
2020-06-08T09:27:24.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VvwdpAAB
20-00587629
Service Request Number: 20-00587629 • Address: N CENTRAL EXPY SB & WALNUT HILL LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00587629
Address
N CENTRAL EXPY SB & WALNUT HILL LN, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Signal - Other Dispatch - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-06-11T23:59:00.000
Status
Closed
Created Date
2020-06-06T08:28:08.000
Update Date
2020-06-08T08:57:26.000
Closed Date
2020-06-06T08:28:08.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000Vvq4hAAB
20-00587613
Service Request Number: 20-00587613 • Address: N CENTRAL EXPY SB & WALNUT HILL LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00587613
Address
N CENTRAL EXPY SB & WALNUT HILL LN, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Sign - Other Dispatch - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-06-11T23:59:00.000
Status
Closed
Created Date
2020-06-06T08:16:26.000
Update Date
2020-06-08T06:57:35.000
Closed Date
2020-06-06T08:16:26.000
Outcome
Work Not Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000Vvq2lAAB
20-00594905
Service Request Number: 20-00594905 • Address: 6754 EASTRIDGE DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00594905
Address
6754 EASTRIDGE DR, DALLAS, TX, 75231
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-06-12T23:59:00.000
Status
Closed
Created Date
2020-06-09T07:42:19.000
Update Date
2020-06-10T12:25:35.000
Closed Date
2020-06-09T07:42:19.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Vw7RAAAZ
20-00595489
Service Request Number: 20-00595489 • Address: 8502 PARK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00595489
Address
8502 PARK LN, DALLAS, TX, 75231
City Council District
13
Department
Public Works
Service Request Type
Tree Down/Low Limbs - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-06-12T23:59:00.000
Status
Closed
Created Date
2020-06-09T09:27:16.000
Update Date
2020-06-09T13:59:53.000
Closed Date
2020-06-09T09:27:16.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000Vw8ijAAB
20-00499247
Service Request Number: 20-00499247 • Address: 6826 GREENVILLE AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00499247
Address
6826 GREENVILLE AVE, DALLAS, TX, 75231
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2020-06-13T23:59:00.000
Status
In Progress
Created Date
2020-05-14T08:32:00.000
Update Date
2020-06-17T10:40:49.000
Closed Date
2020-05-14T08:32:00.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCSc5AAH
20-00546416
Service Request Number: 20-00546416 • Address: 6826 GREENVILLE AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00546416
Address
6826 GREENVILLE AVE, DALLAS, TX, 75231
City Council District
13
Department
Office of Homeless Solutions
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-06-13T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-14T08:32:00.000
Update Date
2020-05-26T17:11:11.000
Closed Date
2020-05-14T08:32:00.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
API
Unique Key
500t000000VEAuJAAX
20-00609888
Service Request Number: 20-00609888 • Address: 8250 MEADOW RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00609888
Address
8250 MEADOW RD, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-06-15T23:59:00.000
Status
Closed
Created Date
2020-06-12T11:50:38.000
Update Date
2020-07-12T01:12:22.000
Closed Date
2020-06-12T11:50:38.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000VwkMwAAJ
20-00592258
Service Request Number: 20-00592258 • Address: 7968 MINGLEWOOD LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00592258
Address
7968 MINGLEWOOD LN, DALLAS, TX, 75231
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-15T23:59:00.000
Status
Closed
Created Date
2020-06-08T12:36:35.000
Update Date
2020-06-13T14:47:32.000
Closed Date
2020-06-08T12:36:35.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Vw08AAAR
20-00609423
Service Request Number: 20-00609423 • Address: 6467 MELODY LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00609423
Address
6467 MELODY LN, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-06-15T23:59:00.000
Status
Closed
Created Date
2020-06-12T10:45:25.000
Update Date
2020-06-12T12:03:01.000
Closed Date
2020-06-12T10:45:25.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VwjMuAAJ
20-00609258
Service Request Number: 20-00609258 • Address: 8250 MEADOW RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00609258
Address
8250 MEADOW RD, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-06-15T23:59:00.000
Status
Closed
Created Date
2020-06-12T10:24:49.000
Update Date
2020-06-12T10:39:53.000
Closed Date
2020-06-12T10:24:49.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000VwivaAAB
20-00439387
Service Request Number: 20-00439387 • Address: 10698 N CENTRAL SERV NB, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00439387
Address
10698 N CENTRAL SERV NB, DALLAS, TX, 75231
City Council District
13
Department
Police Department
Service Request Type
Narcotics/Vice Complaint - DPD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-06-15T23:59:00.000
Status
Closed
Created Date
2020-04-28T17:01:22.000
Update Date
2020-05-18T11:09:03.000
Closed Date
2020-04-28T17:01:22.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UDLMxAAP
20-00613833
Service Request Number: 20-00613833 • Address: 6055 RIDGECREST RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00613833
Address
6055 RIDGECREST RD, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Bite - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-06-16T22:57:58.000
Status
Closed
Created Date
2020-06-13T22:57:51.000
Update Date
2020-06-14T01:53:26.000
Closed Date
2020-06-13T22:57:51.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000VwsjFAAR
20-00631728
Service Request Number: 20-00631728 • Address: 10784 N CENTRAL SERV NB, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00631728
Address
10784 N CENTRAL SERV NB, DALLAS, TX, 75231
City Council District
13
Department
Public Works
Service Request Type
Street Sweeping - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-16T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-06-09T08:16:35.000
Update Date
2020-06-22T08:12:45.000
Closed Date
2020-06-09T08:16:35.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VxdYxAAJ
20-00571906
Service Request Number: 20-00571906 • Address: N CENTRAL EXPY SB & WALNUT HILL LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00571906
Address
N CENTRAL EXPY SB & WALNUT HILL LN, DALLAS, TX, 75231
City Council District
13
Department
Sustainable Development and Construction
Service Request Type
Construction Site Complaint - SDC
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-16T23:59:00.000
Status
Closed
Created Date
2020-06-02T13:14:36.000
Update Date
2020-06-03T07:48:56.000
Closed Date
2020-06-02T13:14:36.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VvAs9AAF
20-00604082
Service Request Number: 20-00604082 • Address: GREENVILLE AVE & PARK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00604082
Address
GREENVILLE AVE & PARK LN, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Signal - Timing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-06-16T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-06-10T18:52:27.000
Update Date
2020-06-11T08:06:08.000
Closed Date
2020-06-10T18:52:27.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VwVZfAAN
20-00619453
Service Request Number: 20-00619453 • Address: MANDERVILLE LN & MIDTOWN BLVD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00619453
Address
MANDERVILLE LN & MIDTOWN BLVD, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-06-17T23:59:00.000
Status
Closed
Created Date
2020-06-15T20:10:20.000
Update Date
2020-06-15T21:13:34.000
Closed Date
2020-06-15T20:10:20.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Vx6rLAAR