Ask DFW Browse All Data Public Safety Transportation Health Buildings

Midtown 311 Code Red

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2018 to present.

Services 311 Customer Service Dataset kaf9-eak2 15 fields
DOWNLOAD CSV
Dataset fields
Showing 50 real records
20-00691991
Service Request Number: 20-00691991 • Address: BLACKWELL ST & GREENVILLE AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00691991
Address
BLACKWELL ST & GREENVILLE AVE, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn VO - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-07-15T23:59:00.000
Status
Closed
Created Date
2020-07-06T08:33:43.000
Update Date
2020-07-06T15:26:44.000
Closed Date
2020-07-06T08:33:43.000
Outcome
No Action Required
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000WwwctAAB
20-00724310
Service Request Number: 20-00724310 • Address: EASTRIDGE DR & RIDGECREST RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00724310
Address
EASTRIDGE DR & RIDGECREST RD, DALLAS, TX, 75231
City Council District
13
Department
Public Works
Service Request Type
Tree Down/Low Limbs - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-07-16T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-07-13T18:53:17.000
Update Date
2020-07-13T22:31:32.000
Closed Date
2020-07-13T18:53:17.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000WyqvlAAB
20-00708638
Service Request Number: 20-00708638 • Address: 6538 RIDGECREST RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00708638
Address
6538 RIDGECREST RD, DALLAS, TX, 75231
City Council District
13
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-07-16T23:59:00.000
Status
Closed
Created Date
2020-07-09T10:57:59.000
Update Date
2020-07-16T07:27:16.000
Closed Date
2020-07-09T10:57:59.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000WxojiAAB
20-00726352
Service Request Number: 20-00726352 • Address: 8240 MANDERVILLE LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00726352
Address
8240 MANDERVILLE LN, DALLAS, TX, 75231
City Council District
13
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-07-16T23:59:00.000
Status
Closed
Created Date
2020-07-14T11:34:04.000
Update Date
2020-07-14T12:11:01.000
Closed Date
2020-07-14T11:34:04.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000Wz1D1AAJ
20-00726325
Service Request Number: 20-00726325 • Address: 8182 MANDERVILLE LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00726325
Address
8182 MANDERVILLE LN, DALLAS, TX, 75231
City Council District
13
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-07-16T23:59:00.000
Status
Closed
Created Date
2020-07-14T11:31:16.000
Update Date
2020-07-14T12:33:37.000
Closed Date
2020-07-14T11:31:16.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000Wz0yvAAB
20-00728470
Service Request Number: 20-00728470 • Address: 6524 RIDGECREST RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00728470
Address
6524 RIDGECREST RD, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-07-16T23:59:00.000
Status
Closed
Created Date
2020-07-14T16:00:50.000
Update Date
2020-07-14T17:16:33.000
Closed Date
2020-07-14T16:00:50.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000Wz9D3AAJ
20-00731058
Service Request Number: 20-00731058 • Address: 6264 MELODY LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00731058
Address
6264 MELODY LN, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-07-16T23:59:00.000
Status
Closed
Created Date
2020-07-15T10:47:20.000
Update Date
2020-07-15T15:58:48.000
Closed Date
2020-07-15T10:47:20.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000WzKb0AAF
20-00716651
Service Request Number: 20-00716651 • Address: 6660 EASTRIDGE DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00716651
Address
6660 EASTRIDGE DR, DALLAS, TX, 75231
City Council District
13
Department
Public Works
Service Request Type
Shopping Carts - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-07-16T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-07-11T10:20:48.000
Update Date
2020-07-11T12:24:15.000
Closed Date
2020-07-11T10:20:48.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000WyJyKAAV
20-00695260
Service Request Number: 20-00695260 • Address: 6538 RIDGECREST RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00695260
Address
6538 RIDGECREST RD, DALLAS, TX, 75231
City Council District
13
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-07-17T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-07-02T08:34:05.000
Update Date
2020-07-12T01:16:22.000
Closed Date
2020-07-02T08:34:05.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000Wx6WqAAJ
20-00718545
Service Request Number: 20-00718545 • Address: 6633 EASTRIDGE DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00718545
Address
6633 EASTRIDGE DR, DALLAS, TX, 75231
City Council District
13
Department
Public Works
Service Request Type
Visibility Obstruction - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-17T23:59:00.000
Status
Closed
Created Date
2020-07-12T14:23:47.000
Update Date
2020-07-15T11:16:00.000
Closed Date
2020-07-12T14:23:47.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000WyRadAAF
20-00716265
Service Request Number: 20-00716265 • Address: 6660 EASTRIDGE DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00716265
Address
6660 EASTRIDGE DR, DALLAS, TX, 75231
City Council District
13
Department
Public Works
Service Request Type
Shopping Cart Routine Pickup - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-17T23:59:00.000
Status
Closed
Created Date
2020-07-11T10:20:48.000
Update Date
2020-07-14T05:33:58.000
Closed Date
2020-07-11T10:20:48.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000WyJFEAA3
20-00717073
Service Request Number: 20-00717073 • Address: HEMLOCK AVE & PARK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00717073
Address
HEMLOCK AVE & PARK LN, DALLAS, TX, 75231
City Council District
13
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-17T23:59:00.000
Status
Closed
Created Date
2020-07-11T15:43:40.000
Update Date
2020-07-29T06:40:50.000
Closed Date
2020-07-11T15:43:40.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000WyKmfAAF
20-00732366
Service Request Number: 20-00732366 • Address: 8202 LAFLIN LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00732366
Address
8202 LAFLIN LN, DALLAS, TX, 75231
City Council District
13
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-07-17T23:59:00.000
Status
Closed
Created Date
2020-07-15T13:50:44.000
Update Date
2020-07-15T14:36:22.000
Closed Date
2020-07-15T13:50:44.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000WzQIUAA3
20-00738647
Service Request Number: 20-00738647 • Address: TWIN HILLS AVE & BLACKWELL ST, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00738647
Address
TWIN HILLS AVE & BLACKWELL ST, DALLAS, TX, 75231
City Council District
13
Department
Public Works
Service Request Type
Lid Cover Broken/Missing - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-07-17T23:59:00.000
Status
Closed
Created Date
2020-07-16T19:22:43.000
Update Date
2020-07-17T04:28:10.000
Closed Date
2020-07-16T19:22:43.000
Outcome
No Action Required
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000XbamaAAB
20-00735846
Service Request Number: 20-00735846 • Address: 5901 TIMBER WAY, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00735846
Address
5901 TIMBER WAY, DALLAS, TX, 75231
City Council District
13
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-07-17T23:59:00.000
Status
Closed
Created Date
2020-07-16T11:12:24.000
Update Date
2020-07-17T01:27:40.000
Closed Date
2020-07-16T11:12:24.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000XbQl8AAF
20-00744277
Service Request Number: 20-00744277 • Address: 5829 PHOENIX DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00744277
Address
5829 PHOENIX DR, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-07-19T23:59:00.000
Status
Closed
Created Date
2020-07-18T22:43:14.000
Update Date
2020-07-19T11:29:44.000
Closed Date
2020-07-18T22:43:14.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000Xbw8tAAB
20-00729484
Service Request Number: 20-00729484 • Address: BLACKWELL ST & GREENVILLE AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00729484
Address
BLACKWELL ST & GREENVILLE AVE, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Signal - All Out - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-07-20T23:59:00.000
Status
Closed
Created Date
2020-07-14T19:52:26.000
Update Date
2020-07-15T07:03:17.000
Closed Date
2020-07-14T19:52:26.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000WzCEnAAN
20-00729939
Service Request Number: 20-00729939 • Address: EASTRIDGE DR & PARK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00729939
Address
EASTRIDGE DR & PARK LN, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Signal - Visibility Obstruction - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-07-20T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-07-14T22:33:09.000
Update Date
2020-07-15T07:43:05.000
Closed Date
2020-07-14T22:33:09.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000WzFIPAA3
20-00734233
Service Request Number: 20-00734233 • Address: 6559 EASTRIDGE DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00734233
Address
6559 EASTRIDGE DR, DALLAS, TX, 75231
City Council District
13
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-20T23:59:00.000
Status
Closed
Created Date
2020-07-15T20:17:10.000
Update Date
2020-07-16T16:43:17.000
Closed Date
2020-07-15T20:17:10.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000WzWgmAAF
20-00638928
Service Request Number: 20-00638928 • Address: 7400 HOLLY HILL DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00638928
Address
7400 HOLLY HILL DR, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Overall Service Request Due Date
2020-07-20T23:59:00.000
Status
Closed
Created Date
2020-06-20T21:19:58.000
Update Date
2020-07-12T01:07:02.000
Closed Date
2020-06-20T21:19:58.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VxuOaAAJ
20-00728647
Service Request Number: 20-00728647 • Address: E NORTHWEST HWY & SHADY BROOK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00728647
Address
E NORTHWEST HWY & SHADY BROOK LN, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Signal - All Out - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-07-20T23:59:00.000
Status
Closed
Created Date
2020-07-14T16:21:56.000
Update Date
2020-07-15T06:50:45.000
Closed Date
2020-07-14T16:21:56.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000Wz9fLAAR
20-00721794
Service Request Number: 20-00721794 • Address: 8280 MILROY LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00721794
Address
8280 MILROY LN, DALLAS, TX, 75231
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-20T23:59:00.000
Status
Closed
Created Date
2020-07-13T13:06:54.000
Update Date
2020-07-21T08:55:16.000
Closed Date
2020-07-13T13:06:54.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000Wyhh2AAB
20-00588261
Service Request Number: 20-00588261 • Address: 6033 E NORTHWEST HWY, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00588261
Address
6033 E NORTHWEST HWY, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Wildlife - DAS
Overall Service Request Due Date
2020-07-20T23:59:00.000
Status
Closed
Created Date
2020-06-06T13:57:34.000
Update Date
2020-06-06T13:57:48.000
Closed Date
2020-06-06T13:57:34.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Vvr7aAAB
20-00740369
Service Request Number: 20-00740369 • Address: 6302 RIDGECREST RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00740369
Address
6302 RIDGECREST RD, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-07-21T23:59:00.000
Status
Closed
Created Date
2020-07-17T11:38:22.000
Update Date
2020-07-17T12:38:36.000
Closed Date
2020-07-17T11:38:22.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000XbjedAAB
20-00712737
Service Request Number: 20-00712737 • Address: 8100 WALNUT HILL LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00712737
Address
8100 WALNUT HILL LN, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn VO - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-07-21T23:59:00.000
Status
Closed
Created Date
2020-07-10T10:59:48.000
Update Date
2020-07-10T15:56:28.000
Closed Date
2020-07-10T10:59:48.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000Wy7JXAAZ
20-00734183
Service Request Number: 20-00734183 • Address: MEADOW RD & RAMBLER RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00734183
Address
MEADOW RD & RAMBLER RD, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Signal - Other Dispatch - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-07-21T23:59:00.000
Status
Closed
Created Date
2020-07-15T19:33:21.000
Update Date
2020-07-16T08:27:30.000
Closed Date
2020-07-15T19:33:21.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000WzWPRAA3
20-00732426
Service Request Number: 20-00732426 • Address: BLACKWELL ST & GREENVILLE AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00732426
Address
BLACKWELL ST & GREENVILLE AVE, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-07-21T23:59:00.000
Status
Closed
Created Date
2020-07-15T13:57:46.000
Update Date
2020-07-15T16:01:01.000
Closed Date
2020-07-15T13:57:46.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000WzQOxAAN
20-00732463
Service Request Number: 20-00732463 • Address: BLACKWELL ST & N CENTRAL ACRD NB, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00732463
Address
BLACKWELL ST & N CENTRAL ACRD NB, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Signal - All Out - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-07-21T23:59:00.000
Status
Closed
Created Date
2020-07-15T14:02:37.000
Update Date
2020-07-15T14:57:23.000
Closed Date
2020-07-15T14:02:37.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000WzQdDAAV
20-00732431
Service Request Number: 20-00732431 • Address: E NORTHWEST HWY & SHADY BROOK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00732431
Address
E NORTHWEST HWY & SHADY BROOK LN, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-07-21T23:59:00.000
Status
Closed
Created Date
2020-07-15T13:58:27.000
Update Date
2020-07-15T15:05:40.000
Closed Date
2020-07-15T13:58:27.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000WzQVsAAN
20-00719324
Service Request Number: 20-00719324 • Address: 8100 WALNUT HILL LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00719324
Address
8100 WALNUT HILL LN, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn VO - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-07-22T23:59:00.000
Status
Closed
Created Date
2020-07-13T07:44:55.000
Update Date
2020-07-15T14:21:42.000
Closed Date
2020-07-13T07:44:55.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000WyXC7AAN
20-00729956
Service Request Number: 20-00729956 • Address: PARK LN & PINELAND DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00729956
Address
PARK LN & PINELAND DR, DALLAS, TX, 75231
City Council District
13
Department
Public Works
Service Request Type
Visibility Obstruction - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-22T23:59:00.000
Status
Closed
Created Date
2020-07-15T07:47:29.000
Update Date
2020-07-15T13:50:43.000
Closed Date
2020-07-15T07:47:29.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000WzFLKAA3
20-00703231
Service Request Number: 20-00703231 • Address: GREENVILLE AVE & MEADOW RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00703231
Address
GREENVILLE AVE & MEADOW RD, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Markings - Maintenance - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-22T23:59:00.000
Status
Closed
Created Date
2020-07-08T09:42:44.000
Update Date
2020-07-08T09:49:13.000
Closed Date
2020-07-08T09:42:44.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000WxVPuAAN
20-00724112
Service Request Number: 20-00724112 • Address: GREENVILLE AVE & PINELAND DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00724112
Address
GREENVILLE AVE & PINELAND DR, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn VO - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-07-22T23:59:00.000
Status
Closed
Created Date
2020-07-13T20:09:33.000
Update Date
2020-07-14T15:28:07.000
Closed Date
2020-07-13T20:09:33.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000WyqD0AAJ
20-00735160
Service Request Number: 20-00735160 • Address: FAIR OAKS AVE & PINELAND DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00735160
Address
FAIR OAKS AVE & PINELAND DR, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-07-22T23:59:00.000
Status
Closed
Created Date
2020-07-16T09:36:00.000
Update Date
2020-07-16T10:26:31.000
Closed Date
2020-07-16T09:36:00.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000WzcXVAAZ
20-00711104
Service Request Number: 20-00711104 • Address: 8323 PARK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00711104
Address
8323 PARK LN, DALLAS, TX, 75231
City Council District
13
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-07-23T23:59:00.000
Status
Closed
Created Date
2020-07-09T16:44:52.000
Update Date
2020-07-14T09:03:59.000
Closed Date
2020-07-09T16:44:52.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000WxyTIAAZ
20-00737840
Service Request Number: 20-00737840 • Address: 8253 LAFLIN LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00737840
Address
8253 LAFLIN LN, DALLAS, TX, 75231
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-23T23:59:00.000
Status
Closed
Created Date
2020-07-16T16:00:27.000
Update Date
2020-07-24T14:37:14.000
Closed Date
2020-07-16T16:00:27.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000XbYJFAA3
20-00717031
Service Request Number: 20-00717031 • Address: 9600 GOLF LAKES TRL, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00717031
Address
9600 GOLF LAKES TRL, DALLAS, TX, 75231
City Council District
13
Department
Office of Fair Housing & Human Rights
Service Request Type
Fair Housing Complaint - FHO
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-24T15:27:52.000
Status
Closed
Created Date
2020-07-11T15:27:52.000
Update Date
2020-07-16T10:07:05.000
Closed Date
2020-07-11T15:27:52.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000WyKoVAAV
20-00760382
Service Request Number: 20-00760382 • Address: 8200 WALNUT HILL LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00760382
Address
8200 WALNUT HILL LN, DALLAS, TX, 75231
City Council District
13
Department
Public Works
Service Request Type
Pot Hole - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-07-24T23:59:00.000
Status
Closed
Created Date
2020-07-23T13:49:21.000
Update Date
2020-07-23T23:09:19.000
Closed Date
2020-07-23T13:49:21.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000XdG2QAAV
20-00747332
Service Request Number: 20-00747332 • Address: PARK LN & SHADY BROOK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00747332
Address
PARK LN & SHADY BROOK LN, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Signal - Timing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-07-24T23:59:00.000
Status
Closed
Created Date
2020-07-20T12:40:57.000
Update Date
2020-07-20T14:38:22.000
Closed Date
2020-07-20T12:40:57.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000XcFPQAA3
20-00718764
Service Request Number: 20-00718764 • Address: 5790 HOLLY HILL CIR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00718764
Address
5790 HOLLY HILL CIR, DALLAS, TX, 75231
City Council District
13
Department
Public Works
Service Request Type
Median/Right of Way Maintenance - PBW
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-07-24T23:59:00.000
Status
Closed
Created Date
2020-07-12T16:31:40.000
Update Date
2020-07-13T13:40:31.000
Closed Date
2020-07-12T16:31:40.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000WySYwAAN
20-00729723
Service Request Number: 20-00729723 • Address: PARK LN & PINELAND DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00729723
Address
PARK LN & PINELAND DR, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn VO - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-07-24T23:59:00.000
Status
Closed
Created Date
2020-07-14T22:33:09.000
Update Date
2020-07-15T15:17:40.000
Closed Date
2020-07-14T22:33:09.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000WzCyhAAF
20-00749908
Service Request Number: 20-00749908 • Address: 6246 RIDGECREST RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00749908
Address
6246 RIDGECREST RD, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-07-24T23:59:00.000
Status
Closed
Created Date
2020-07-21T02:03:07.000
Update Date
2020-07-21T07:42:40.000
Closed Date
2020-07-21T02:03:07.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000XcPZBAA3
20-00730128
Service Request Number: 20-00730128 • Address: MEADOW RD & RAMBLER RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00730128
Address
MEADOW RD & RAMBLER RD, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn VO - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-07-24T23:59:00.000
Status
Closed
Created Date
2020-07-15T08:24:54.000
Update Date
2020-07-15T15:58:06.000
Closed Date
2020-07-15T08:24:54.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000WzGF9AAN
20-00760048
Service Request Number: 20-00760048 • Address: 8900 PARK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00760048
Address
8900 PARK LN, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-07-24T23:59:00.000
Status
Closed
Created Date
2020-07-23T12:43:06.000
Update Date
2020-07-23T15:24:19.000
Closed Date
2020-07-23T12:43:06.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000XdEA4AAN
20-00755826
Service Request Number: 20-00755826 • Address: 6466 RIDGECREST RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00755826
Address
6466 RIDGECREST RD, DALLAS, TX, 75231
City Council District
13
Department
Public Works
Service Request Type
Assist Fire/Police - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-07-26T23:59:00.000
Status
Closed
Created Date
2020-07-22T11:53:31.000
Update Date
2020-07-22T14:18:49.000
Closed Date
2020-07-22T11:53:31.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000XctNpAAJ
20-00753586
Service Request Number: 20-00753586 • Address: MEADOW RD & MANDERVILLE LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00753586
Address
MEADOW RD & MANDERVILLE LN, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Signal - Stuck - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-07-27T23:59:00.000
Status
Closed
Created Date
2020-07-21T16:59:12.000
Update Date
2020-07-22T07:46:05.000
Closed Date
2020-07-21T16:59:12.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000Xci5eAAB
20-00759970
Service Request Number: 20-00759970 • Address: E NORTHWEST HWY & TWIN HILLS AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00759970
Address
E NORTHWEST HWY & TWIN HILLS AVE, DALLAS, TX, 75231
City Council District
13
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-07-27T23:59:00.000
Status
Closed
Created Date
2020-07-23T12:30:17.000
Update Date
2020-07-23T15:23:30.000
Closed Date
2020-07-23T12:30:17.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000XdDnPAAV
20-00762863
Service Request Number: 20-00762863 • Address: E NORTHWEST HWY & SKILLMAN ACRD S, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00762863
Address
E NORTHWEST HWY & SKILLMAN ACRD S, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-07-27T23:59:00.000
Status
Closed
Created Date
2020-07-24T10:20:33.000
Update Date
2020-07-24T14:23:49.000
Closed Date
2020-07-24T10:20:33.000
Outcome
Work Not Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000XdSIgAAN
20-00713706
Service Request Number: 20-00713706 • Address: 6804 TWIN HILLS AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00713706
Address
6804 TWIN HILLS AVE, DALLAS, TX, 75231
City Council District
13
Department
Office of Homeless Solutions
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-07-27T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-06-27T18:52:11.000
Update Date
2020-07-12T01:17:24.000
Closed Date
2020-06-27T18:52:11.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
API
Unique Key
500t000000WyBLkAAN
20-00767979
Service Request Number: 20-00767979 • Address: 8790 PARK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00767979
Address
8790 PARK LN, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-07-27T23:59:00.000
Status
Closed
Created Date
2020-07-26T12:32:48.000
Update Date
2020-07-26T13:23:19.000
Closed Date
2020-07-26T12:32:48.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000XdkVPAAZ
DFW Data AI • Dallas-Fort Worth public-data exploration interface