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Midtown 311 Code Red

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2018 to present.

Services 311 Customer Service Dataset kaf9-eak2 15 fields
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Showing 50 real records
20-00664771
Service Request Number: 20-00664771 • Address: 6804 TWIN HILLS AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00664771
Address
6804 TWIN HILLS AVE, DALLAS, TX, 75231
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2020-07-27T23:59:00.000
Status
In Progress
Created Date
2020-06-27T18:52:11.000
Update Date
2020-07-14T10:58:42.000
Closed Date
2020-06-27T18:52:11.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Wvl3xAAB
20-00750568
Service Request Number: 20-00750568 • Address: 6506 RIDGECREST RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00750568
Address
6506 RIDGECREST RD, DALLAS, TX, 75231
City Council District
13
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-07-28T23:59:00.000
Status
Closed
Created Date
2020-07-21T09:17:31.000
Update Date
2020-07-27T07:45:19.000
Closed Date
2020-07-21T09:17:31.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000XcUVZAA3
20-00731686
Service Request Number: 20-00731686 • Address: 6886 GREENVILLE AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00731686
Address
6886 GREENVILLE AVE, DALLAS, TX, 75231
City Council District
13
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-07-28T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-07-14T10:11:03.000
Update Date
2020-07-15T12:15:32.000
Closed Date
2020-07-14T10:11:03.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000WzNO7AAN
20-00753860
Service Request Number: 20-00753860 • Address: 8239 NUNLEY LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00753860
Address
8239 NUNLEY LN, DALLAS, TX, 75231
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-28T23:59:00.000
Status
Closed
Created Date
2020-07-21T18:51:17.000
Update Date
2020-08-03T14:02:34.000
Closed Date
2020-07-21T18:51:17.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000XcjAkAAJ
20-00750236
Service Request Number: 20-00750236 • Address: PARK LN & EASTRIDGE DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00750236
Address
PARK LN & EASTRIDGE DR, DALLAS, TX, 75231
City Council District
13
Department
Public Works
Service Request Type
Visibility Obstruction - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-28T23:59:00.000
Status
Closed
Created Date
2020-07-21T08:22:04.000
Update Date
2020-07-29T11:45:11.000
Closed Date
2020-07-21T08:22:04.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000XcSlFAAV
20-00726757
Service Request Number: 20-00726757 • Address: PARK LN & PINELAND DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00726757
Address
PARK LN & PINELAND DR, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Markings - Maintenance - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-28T23:59:00.000
Status
Closed
Created Date
2020-07-14T12:28:00.000
Update Date
2020-07-14T13:12:42.000
Closed Date
2020-07-14T12:28:00.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Wz2YfAAJ
20-00712846
Service Request Number: 20-00712846 • Address: 6201 SKILLMAN ST, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00712846
Address
6201 SKILLMAN ST, DALLAS, TX, 75231
City Council District
13
Department
Public Works
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-07-29T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-07-09T17:44:48.000
Update Date
2020-07-10T11:17:06.000
Closed Date
2020-07-09T17:44:48.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000Wy7o5AAB
20-00768235
Service Request Number: 20-00768235 • Address: EASTRIDGE DR & PARK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00768235
Address
EASTRIDGE DR & PARK LN, DALLAS, TX, 75231
City Council District
13
Department
Public Works
Service Request Type
Steel Plates in Street - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-07-29T23:59:00.000
Status
Closed
Created Date
2020-07-26T15:02:02.000
Update Date
2020-07-26T19:29:53.000
Closed Date
2020-07-26T15:02:02.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000XdlqyAAB
20-00771633
Service Request Number: 20-00771633 • Address: 6633 SKILLMAN ST, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00771633
Address
6633 SKILLMAN ST, DALLAS, TX, 75231
City Council District
13
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-07-29T23:59:00.000
Status
Closed
Created Date
2020-07-27T15:11:12.000
Update Date
2020-07-27T17:49:29.000
Closed Date
2020-07-27T15:11:12.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000Xe2VbAAJ
20-00779689
Service Request Number: 20-00779689 • Address: 8226 LAFLIN LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00779689
Address
8226 LAFLIN LN, DALLAS, TX, 75231
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-07-29T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-07-22T15:06:42.000
Update Date
2020-07-29T13:40:14.000
Closed Date
2020-07-22T15:06:42.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000XeZqHAAV
20-00758494
Service Request Number: 20-00758494 • Address: BLACKWELL ST & GREENVILLE AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00758494
Address
BLACKWELL ST & GREENVILLE AVE, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-07-29T23:59:00.000
Status
Closed
Created Date
2020-07-23T08:35:53.000
Update Date
2020-07-23T08:53:37.000
Closed Date
2020-07-23T08:35:53.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000Xd6ivAAB
20-00761045
Service Request Number: 20-00761045 • Address: PARK LN & HEMLOCK AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00761045
Address
PARK LN & HEMLOCK AVE, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Signal - Other Dispatch - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-07-29T23:59:00.000
Status
Closed
Created Date
2020-07-23T15:33:26.000
Update Date
2020-07-23T15:42:14.000
Closed Date
2020-07-23T15:33:26.000
Outcome
Work Could not be Completed
Priority
MCC
Method Received Description
Email
Unique Key
500t000000XdIhNAAV
20-00763313
Service Request Number: 20-00763313 • Address: 6738 EASTRIDGE DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00763313
Address
6738 EASTRIDGE DR, DALLAS, TX, 75231
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-07-29T23:59:00.000
Status
Closed
Created Date
2020-07-24T11:37:21.000
Update Date
2020-07-24T12:05:40.000
Closed Date
2020-07-24T11:37:21.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000XdUMBAA3
20-00768292
Service Request Number: 20-00768292 • Address: E NORTHWEST HWY & SHADY BROOK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00768292
Address
E NORTHWEST HWY & SHADY BROOK LN, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Signal - All Out - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-07-30T23:59:00.000
Status
Closed
Created Date
2020-07-26T16:05:50.000
Update Date
2020-07-27T07:44:16.000
Closed Date
2020-07-26T16:05:50.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000XdmQpAAJ
20-00760975
Service Request Number: 20-00760975 • Address: 6435 RIDGECREST RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00760975
Address
6435 RIDGECREST RD, DALLAS, TX, 75231
City Council District
13
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-30T23:59:00.000
Status
Closed
Created Date
2020-07-23T15:24:15.000
Update Date
2020-07-27T08:03:53.000
Closed Date
2020-07-23T15:24:15.000
Outcome
Request Documented
Priority
Standard
Method Received Description
API
Unique Key
500t000000XdIUTAA3
20-00711351
Service Request Number: 20-00711351 • Address: 6201 SKILLMAN ST, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00711351
Address
6201 SKILLMAN ST, DALLAS, TX, 75231
City Council District
13
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-07-31T23:59:00.000
Status
Closed
Created Date
2020-07-09T17:44:48.000
Update Date
2020-07-14T08:27:24.000
Closed Date
2020-07-09T17:44:48.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000WxzDSAAZ
20-00744152
Service Request Number: 20-00744152 • Address: 8100 WALNUT HILL LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00744152
Address
8100 WALNUT HILL LN, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-31T23:59:00.000
Status
Closed
Created Date
2020-07-18T19:40:31.000
Update Date
2020-07-22T17:39:59.000
Closed Date
2020-07-18T19:40:31.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000XbvqfAAB
20-00678519
Service Request Number: 20-00678519 • Address: 6526 RIDGECREST RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00678519
Address
6526 RIDGECREST RD, DALLAS, TX, 75231
City Council District
13
Department
Office of Homeless Solutions
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-07-31T23:59:00.000
Status
Closed
Created Date
2020-07-01T10:40:13.000
Update Date
2020-08-25T15:15:55.000
Closed Date
2020-07-01T10:40:13.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000WwIROAA3
20-00782663
Service Request Number: 20-00782663 • Address: PARK LN & EASTRIDGE DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00782663
Address
PARK LN & EASTRIDGE DR, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-07-31T23:59:00.000
Status
Closed
Created Date
2020-07-30T10:57:45.000
Update Date
2020-07-30T16:25:31.000
Closed Date
2020-07-30T10:57:45.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000Xemi7AAB
20-00631522
Service Request Number: 20-00631522 • Address: 7031 HOLLY HILL DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00631522
Address
7031 HOLLY HILL DR, DALLAS, TX, 75231
City Council District
13
Department
Police Department
Service Request Type
Narcotics/Vice Complaint - DPD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-07-31T23:59:00.000
Status
Closed
Created Date
2020-06-18T13:38:31.000
Update Date
2020-06-22T12:35:14.000
Closed Date
2020-06-18T13:38:31.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Vxd8kAAB
20-00634663
Service Request Number: 20-00634663 • Address: 8269 LAFLIN LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00634663
Address
8269 LAFLIN LN, DALLAS, TX, 75231
City Council District
13
Department
Code Compliance
Service Request Type
Single Family Rental Needs Registration - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-08-03T23:59:00.000
Status
In Progress
Created Date
2020-06-19T11:00:03.000
Update Date
2020-07-09T15:05:52.000
Closed Date
2020-06-19T11:00:03.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VxlOwAAJ
20-00746627
Service Request Number: 20-00746627 • Address: 8205 PARK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00746627
Address
8205 PARK LN, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-08-03T23:59:00.000
Status
Closed
Created Date
2020-07-20T10:47:57.000
Update Date
2020-07-24T14:40:21.000
Closed Date
2020-07-20T10:47:57.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000XcBsnAAF
20-00764155
Service Request Number: 20-00764155 • Address: MEADOW RD & RAMBLER RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00764155
Address
MEADOW RD & RAMBLER RD, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn VO - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-08-04T23:59:00.000
Status
Closed
Created Date
2020-07-24T14:07:54.000
Update Date
2020-07-24T14:17:12.000
Closed Date
2020-07-24T14:07:54.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000XdYH4AAN
20-00790924
Service Request Number: 20-00790924 • Address: 6000 MELODY LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00790924
Address
6000 MELODY LN, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-08-04T23:59:00.000
Status
Closed
Created Date
2020-08-01T14:17:49.000
Update Date
2020-08-01T14:52:54.000
Closed Date
2020-08-01T14:17:49.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000XfCznAAF
20-00782335
Service Request Number: 20-00782335 • Address: BLACKWELL ST & GREENVILLE AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00782335
Address
BLACKWELL ST & GREENVILLE AVE, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-08-05T23:59:00.000
Status
Closed
Created Date
2020-07-30T10:10:24.000
Update Date
2020-07-30T11:51:22.000
Closed Date
2020-07-30T10:10:24.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000XelYtAAJ
20-00649267
Service Request Number: 20-00649267 • Address: 6127 SUMMER CREEK CIR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00649267
Address
6127 SUMMER CREEK CIR, DALLAS, TX, 75231
City Council District
13
Department
Water Utilities
Service Request Type
Creek/Culvert Blockage - DWU
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-08-05T23:59:00.000
Status
Closed
Created Date
2020-06-23T16:52:37.000
Update Date
2020-06-25T07:27:15.000
Closed Date
2020-06-23T16:52:37.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VyKNfAAN
20-00731971
Service Request Number: 20-00731971 • Address: 6595 EASTRIDGE DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00731971
Address
6595 EASTRIDGE DR, DALLAS, TX, 75231
City Council District
13
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-08-05T23:59:00.000
Status
Closed
Created Date
2020-07-15T13:00:52.000
Update Date
2020-07-22T11:07:31.000
Closed Date
2020-07-15T13:00:52.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000WzOeqAAF
20-00800924
Service Request Number: 20-00800924 • Address: 8750 PARK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00800924
Address
8750 PARK LN, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-08-06T23:59:00.000
Status
Closed
Created Date
2020-08-05T02:59:24.000
Update Date
2020-08-05T03:59:14.000
Closed Date
2020-08-05T02:59:24.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000YHfP0AAL
20-00804723
Service Request Number: 20-00804723 • Address: LARMANDA ST & PARK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00804723
Address
LARMANDA ST & PARK LN, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-08-06T23:59:00.000
Status
Closed
Created Date
2020-08-05T16:47:06.000
Update Date
2020-08-05T19:49:51.000
Closed Date
2020-08-05T16:47:06.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000YHsBAAA1
20-00785676
Service Request Number: 20-00785676 • Address: GREENVILLE AVE & PINELAND DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00785676
Address
GREENVILLE AVE & PINELAND DR, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-08-06T23:59:00.000
Status
Closed
Created Date
2020-07-31T07:55:24.000
Update Date
2020-07-31T11:41:29.000
Closed Date
2020-07-31T07:55:24.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Proactive
Unique Key
500t000000Xey1WAAR
20-00761761
Service Request Number: 20-00761761 • Address: 7474 GREENVILLE AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00761761
Address
7474 GREENVILLE AVE, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Markings - Maintenance - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-08-06T23:59:00.000
Status
Closed
Created Date
2020-07-23T18:39:51.000
Update Date
2020-07-24T07:05:02.000
Closed Date
2020-07-23T18:39:51.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000XdL9WAAV
20-00800599
Service Request Number: 20-00800599 • Address: 8916 PARK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00800599
Address
8916 PARK LN, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-08-07T23:59:00.000
Status
Closed
Created Date
2020-08-04T19:11:40.000
Update Date
2020-08-04T19:30:20.000
Closed Date
2020-08-04T19:11:40.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000YHe3TAAT
20-00800621
Service Request Number: 20-00800621 • Address: 8916 PARK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00800621
Address
8916 PARK LN, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-08-07T23:59:00.000
Status
Closed
Created Date
2020-08-04T19:26:22.000
Update Date
2020-08-04T20:11:32.000
Closed Date
2020-08-04T19:26:22.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000YHe9bAAD
20-00801313
Service Request Number: 20-00801313 • Address: 6304 RIDGECREST RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00801313
Address
6304 RIDGECREST RD, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-08-07T23:59:00.000
Status
Closed
Created Date
2020-08-05T08:47:25.000
Update Date
2020-08-06T07:57:19.000
Closed Date
2020-08-05T08:47:25.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000YHhu7AAD
20-00808967
Service Request Number: 20-00808967 • Address: 7005 HEMLOCK AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00808967
Address
7005 HEMLOCK AVE, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-08-07T23:59:00.000
Status
Closed
Created Date
2020-08-06T17:10:54.000
Update Date
2020-08-06T20:45:32.000
Closed Date
2020-08-06T17:10:54.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000YI7NmAAL
20-00803362
Service Request Number: 20-00803362 • Address: 7414 FAIR OAKS AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00803362
Address
7414 FAIR OAKS AVE, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-08-08T23:59:00.000
Status
Closed
Created Date
2020-08-05T13:38:54.000
Update Date
2020-08-05T13:45:22.000
Closed Date
2020-08-05T13:38:54.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000YHogDAAT
20-00803164
Service Request Number: 20-00803164 • Address: LARMANDA ST & PARK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00803164
Address
LARMANDA ST & PARK LN, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-08-08T23:59:00.000
Status
Closed
Created Date
2020-08-05T13:09:06.000
Update Date
2020-08-05T13:29:40.000
Closed Date
2020-08-05T13:09:06.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000YHnuVAAT
20-00808585
Service Request Number: 20-00808585 • Address: 6050 MELODY LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00808585
Address
6050 MELODY LN, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-08-09T23:59:00.000
Status
Closed
Created Date
2020-08-06T16:06:57.000
Update Date
2020-08-06T16:54:56.000
Closed Date
2020-08-06T16:06:57.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000YI6WEAA1
20-00813817
Service Request Number: 20-00813817 • Address: 8515 PARK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00813817
Address
8515 PARK LN, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-08-09T23:59:00.000
Status
Closed
Created Date
2020-08-08T09:24:14.000
Update Date
2020-08-08T10:42:26.000
Closed Date
2020-08-08T09:24:14.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000XuvIuAAJ
20-00805341
Service Request Number: 20-00805341 • Address: 6503 RIDGECREST RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00805341
Address
6503 RIDGECREST RD, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-08-10T23:59:00.000
Status
Closed
Created Date
2020-08-06T05:06:28.000
Update Date
2020-08-06T09:54:45.000
Closed Date
2020-08-06T05:06:28.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000YHvMmAAL
20-00808004
Service Request Number: 20-00808004 • Address: E NORTHWEST HWY & TWIN HILLS AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00808004
Address
E NORTHWEST HWY & TWIN HILLS AVE, DALLAS, TX, 75231
City Council District
13
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-08-10T23:59:00.000
Status
Closed
Created Date
2020-08-06T14:54:51.000
Update Date
2020-08-07T01:37:14.000
Closed Date
2020-08-06T14:54:51.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000YI5AYAA1
20-00815709
Service Request Number: 20-00815709 • Address: NORTHWEST HWY & SKILLMAN RAMP N, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00815709
Address
NORTHWEST HWY & SKILLMAN RAMP N, DALLAS, TX, 75231
City Council District
13
Department
Public Works
Service Request Type
Pot Hole - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-08-10T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-08-09T22:56:05.000
Update Date
2020-08-10T02:05:38.000
Closed Date
2020-08-09T22:56:05.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000Xv4aPAAR
20-00803903
Service Request Number: 20-00803903 • Address: GREENVILLE AVE & TWIN HILLS CONN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00803903
Address
GREENVILLE AVE & TWIN HILLS CONN, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-08-11T23:59:00.000
Status
Closed
Created Date
2020-08-05T14:53:20.000
Update Date
2020-08-05T15:12:25.000
Closed Date
2020-08-05T14:53:20.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000YHqLYAA1
20-00592779
Service Request Number: 20-00592779 • Address: 6185 RETAIL RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00592779
Address
6185 RETAIL RD, DALLAS, TX, 75231
City Council District
13
Department
Code Compliance
Service Request Type
Restaurant/Food Complaint - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-08-11T23:59:00.000
Status
Closed
Created Date
2020-06-08T14:00:41.000
Update Date
2020-07-12T01:11:59.000
Closed Date
2020-06-08T14:00:41.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000Vw1ahAAB
20-00816677
Service Request Number: 20-00816677 • Address: 7875 VERONA PL, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00816677
Address
7875 VERONA PL, DALLAS, TX, 75231
City Council District
13
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2020-08-11T23:59:00.000
Status
Closed
Created Date
2020-08-10T10:02:54.000
Update Date
2020-08-10T10:03:00.000
Closed Date
2020-08-10T10:02:54.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Xv9qSAAR
20-00591035
Service Request Number: 20-00591035 • Address: 7400 HOLLY HILL DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00591035
Address
7400 HOLLY HILL DR, DALLAS, TX, 75231
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-08-11T23:59:00.000
Status
Closed
Created Date
2020-06-08T10:02:13.000
Update Date
2020-07-12T01:07:06.000
Closed Date
2020-06-08T10:02:13.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000VvxIEAAZ
20-00802259
Service Request Number: 20-00802259 • Address: PARK LN & SHADY BROOK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00802259
Address
PARK LN & SHADY BROOK LN, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Signal - Other Dispatch - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-08-11T23:59:00.000
Status
Closed
Created Date
2020-08-05T10:47:28.000
Update Date
2020-08-05T11:45:11.000
Closed Date
2020-08-05T10:47:28.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000YHkuLAAT
20-00803622
Service Request Number: 20-00803622 • Address: GREENVILLE AVE & PHOENIX DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00803622
Address
GREENVILLE AVE & PHOENIX DR, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Signal - All Out - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-08-11T23:59:00.000
Status
Closed
Created Date
2020-08-05T14:13:11.000
Update Date
2020-08-05T15:11:48.000
Closed Date
2020-08-05T14:13:11.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000YHpEEAA1
20-00669299
Service Request Number: 20-00669299 • Address: 8502 PARK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00669299
Address
8502 PARK LN, DALLAS, TX, 75231
City Council District
13
Department
Police Department
Service Request Type
Narcotics/Vice Complaint - DPD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-08-11T23:59:00.000
Status
Closed
Created Date
2020-06-29T11:23:15.000
Update Date
2020-07-12T01:09:11.000
Closed Date
2020-06-29T11:23:15.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000WvtS1AAJ
20-00818044
Service Request Number: 20-00818044 • Address: 6780 ABRAMS RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00818044
Address
6780 ABRAMS RD, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-08-11T23:59:00.000
Status
Closed
Created Date
2020-08-10T13:33:39.000
Update Date
2020-08-10T15:29:21.000
Closed Date
2020-08-10T13:33:39.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000XvFnIAAV
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