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Midtown 311 Code Red

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2018 to present.

Services 311 Customer Service Dataset kaf9-eak2 15 fields
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Showing 50 real records
20-00814243
Service Request Number: 20-00814243 • Address: 7414 FAIR OAKS AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00814243
Address
7414 FAIR OAKS AVE, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-08-11T23:59:00.000
Status
Closed
Created Date
2020-08-08T13:34:33.000
Update Date
2020-08-08T13:54:21.000
Closed Date
2020-08-08T13:34:33.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000XuwIRAAZ
20-00778724
Service Request Number: 20-00778724 • Address: 8361 NUNLEY LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00778724
Address
8361 NUNLEY LN, DALLAS, TX, 75231
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-08-12T23:59:00.000
Status
Closed
Created Date
2020-07-29T11:00:57.000
Update Date
2020-08-10T10:30:05.000
Closed Date
2020-07-29T11:00:57.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000XeW5DAAV
20-00814628
Service Request Number: 20-00814628 • Address: 6008 RIDGECREST RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00814628
Address
6008 RIDGECREST RD, DALLAS, TX, 75231
City Council District
13
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-08-12T23:59:00.000
Status
Closed
Created Date
2020-08-08T18:27:45.000
Update Date
2020-08-11T16:01:10.000
Closed Date
2020-08-08T18:27:45.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000XuxCVAAZ
20-00779192
Service Request Number: 20-00779192 • Address: MANDERVILLE LN & MIDTOWN BLVD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00779192
Address
MANDERVILLE LN & MIDTOWN BLVD, DALLAS, TX, 75231
City Council District
13
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-08-12T23:59:00.000
Status
Closed
Created Date
2020-07-29T12:19:14.000
Update Date
2020-08-05T13:02:47.000
Closed Date
2020-07-29T12:19:14.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000XeXxoAAF
20-00814843
Service Request Number: 20-00814843 • Address: 7255 HOLLY HILL DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00814843
Address
7255 HOLLY HILL DR, DALLAS, TX, 75231
City Council District
13
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-08-12T23:59:00.000
Status
Closed
Created Date
2020-08-09T01:38:25.000
Update Date
2020-08-11T15:59:25.000
Closed Date
2020-08-09T01:38:25.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000Xuy19AAB
20-00806152
Service Request Number: 20-00806152 • Address: CARUTH PLAZA & PARK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00806152
Address
CARUTH PLAZA & PARK LN, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Signal - Other Dispatch - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-08-12T23:59:00.000
Status
Closed
Created Date
2020-08-06T09:54:15.000
Update Date
2020-08-06T11:05:37.000
Closed Date
2020-08-06T09:54:15.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000YHyloAAD
20-00814931
Service Request Number: 20-00814931 • Address: RIDGECREST RD & EASTRIDGE DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00814931
Address
RIDGECREST RD & EASTRIDGE DR, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-08-12T23:59:00.000
Status
Closed
Created Date
2020-08-09T08:27:38.000
Update Date
2020-08-09T09:35:26.000
Closed Date
2020-08-09T08:27:38.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000XuzD5AAJ
20-00784224
Service Request Number: 20-00784224 • Address: 7500 GREENVILLE AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00784224
Address
7500 GREENVILLE AVE, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Markings - Maintenance - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-08-13T23:59:00.000
Status
Closed
Created Date
2020-07-30T15:14:48.000
Update Date
2020-07-31T07:00:21.000
Closed Date
2020-07-30T15:14:48.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000XesO9AAJ
20-00820025
Service Request Number: 20-00820025 • Address: 7318 HOLLY HILL DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00820025
Address
7318 HOLLY HILL DR, DALLAS, TX, 75231
City Council District
13
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-08-13T23:59:00.000
Status
Closed
Created Date
2020-08-10T20:45:44.000
Update Date
2020-08-11T16:00:13.000
Closed Date
2020-08-10T20:45:44.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000XvMLqAAN
20-00820604
Service Request Number: 20-00820604 • Address: 6770 ABRAMS RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00820604
Address
6770 ABRAMS RD, DALLAS, TX, 75231
City Council District
13
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-08-13T23:59:00.000
Status
Closed
Created Date
2020-08-11T08:46:35.000
Update Date
2020-08-11T11:24:02.000
Closed Date
2020-08-11T08:46:35.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000XvQOBAA3
20-00785900
Service Request Number: 20-00785900 • Address: 8203 MILROY LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00785900
Address
8203 MILROY LN, DALLAS, TX, 75231
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-08-14T23:59:00.000
Status
Closed
Created Date
2020-07-31T08:46:14.000
Update Date
2020-08-12T10:42:43.000
Closed Date
2020-07-31T08:46:14.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Xez2tAAB
20-00815499
Service Request Number: 20-00815499 • Address: 8365 NUNLEY LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00815499
Address
8365 NUNLEY LN, DALLAS, TX, 75231
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-08-14T23:59:00.000
Status
Closed
Created Date
2020-08-09T18:25:28.000
Update Date
2020-08-14T09:16:53.000
Closed Date
2020-08-09T18:25:28.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000Xv33XAAR
20-00133075
Service Request Number: 20-00133075 • Address: 6050 MELODY LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00133075
Address
6050 MELODY LN, DALLAS, TX, 75231
City Council District
13
Department
Code Compliance
Service Request Type
Single Family Rental Needs Registration - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-08-14T23:59:00.000
Status
In Progress
Created Date
2020-02-07T23:46:32.000
Update Date
2020-07-02T16:24:35.000
Closed Date
2020-02-07T23:46:32.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000R5fIlAAJ
20-00820325
Service Request Number: 20-00820325 • Address: 8202 NUNLEY LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00820325
Address
8202 NUNLEY LN, DALLAS, TX, 75231
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-08-14T23:59:00.000
Status
Closed
Created Date
2020-08-11T07:37:46.000
Update Date
2020-08-14T09:56:20.000
Closed Date
2020-08-11T07:37:46.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000XvP2pAAF
20-00725616
Service Request Number: 20-00725616 • Address: 6886 GREENVILLE AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00725616
Address
6886 GREENVILLE AVE, DALLAS, TX, 75231
City Council District
13
Department
Office of Homeless Solutions
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-08-14T23:59:00.000
Status
Closed
Created Date
2020-07-14T10:11:03.000
Update Date
2020-07-22T08:26:07.000
Closed Date
2020-07-14T10:11:03.000
Outcome
Information Provided
Priority
Standard
Method Received Description
311-App
Unique Key
500t000000WyyLgAAJ
20-00820588
Service Request Number: 20-00820588 • Address: 7875 VERONA PL, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00820588
Address
7875 VERONA PL, DALLAS, TX, 75231
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-08-14T23:59:00.000
Status
Closed
Created Date
2020-08-11T08:44:15.000
Update Date
2020-08-14T10:07:21.000
Closed Date
2020-08-11T08:44:15.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000XvQKdAAN
20-00814570
Service Request Number: 20-00814570 • Address: 6531 MELODY LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00814570
Address
6531 MELODY LN, DALLAS, TX, 75231
City Council District
13
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-08-14T23:59:00.000
Status
Closed
Created Date
2020-08-08T17:35:57.000
Update Date
2020-08-11T07:54:27.000
Closed Date
2020-08-08T17:35:57.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Xux5AAAR
20-00830757
Service Request Number: 20-00830757 • Address: 6251 MELODY LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00830757
Address
6251 MELODY LN, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-08-14T23:59:00.000
Status
Closed
Created Date
2020-08-13T15:01:32.000
Update Date
2020-08-14T11:03:28.000
Closed Date
2020-08-13T15:01:32.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000Xw62XAAR
20-00818565
Service Request Number: 20-00818565 • Address: GREENVILLE AVE & PARK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00818565
Address
GREENVILLE AVE & PARK LN, DALLAS, TX, 75231
City Council District
13
Department
Environmental Quality
Service Request Type
Illegal Dumping Urgent - OEQS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-08-15T23:59:00.000
Status
Closed
Created Date
2020-08-10T14:49:58.000
Update Date
2020-08-10T20:21:44.000
Closed Date
2020-08-10T14:49:58.000
Outcome
Investigation Complete
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000XvHlbAAF
20-00828081
Service Request Number: 20-00828081 • Address: 7318 FAIR OAKS AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00828081
Address
7318 FAIR OAKS AVE, DALLAS, TX, 75231
City Council District
13
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-08-17T23:59:00.000
Status
Closed
Created Date
2020-08-12T17:53:44.000
Update Date
2020-08-17T15:01:09.000
Closed Date
2020-08-12T17:53:44.000
Outcome
Work Completed
Priority
MCC
Method Received Description
Internal
Unique Key
500t000000Xvt64AAB
20-00818710
Service Request Number: 20-00818710 • Address: WALNUT HILL LN & N CENTRAL EXPY SB, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00818710
Address
WALNUT HILL LN & N CENTRAL EXPY SB, DALLAS, TX, 75231
City Council District
13
Department
Police Department
Service Request Type
Panhandling - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-08-17T23:59:00.000
Status
Closed
Created Date
2020-08-10T15:09:19.000
Update Date
2020-08-11T10:47:22.000
Closed Date
2020-08-10T15:09:19.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000XvIGAAA3
20-00807081
Service Request Number: 20-00807081 • Address: 6467 MELODY LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00807081
Address
6467 MELODY LN, DALLAS, TX, 75231
City Council District
13
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-08-17T23:59:00.000
Status
Closed
Created Date
2020-08-06T12:28:41.000
Update Date
2020-08-12T07:26:26.000
Closed Date
2020-08-06T12:28:41.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000YI267AAD
20-00611914
Service Request Number: 20-00611914 • Address: 8031 WALNUT HILL LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00611914
Address
8031 WALNUT HILL LN, DALLAS, TX, 75231
City Council District
13
Department
Code Compliance
Service Request Type
Restaurant/Food Complaint - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-08-17T23:59:00.000
Status
Closed
Created Date
2020-06-12T16:30:28.000
Update Date
2020-06-30T14:02:43.000
Closed Date
2020-06-12T16:30:28.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VwonEAAR
20-00800412
Service Request Number: 20-00800412 • Address: 6466 RIDGECREST RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00800412
Address
6466 RIDGECREST RD, DALLAS, TX, 75231
City Council District
13
Department
Office of Fair Housing & Human Rights
Service Request Type
Fair Housing Complaint - FHO
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-08-18T17:39:50.000
Status
Closed
Created Date
2020-08-04T17:39:50.000
Update Date
2020-08-10T13:12:45.000
Closed Date
2020-08-04T17:39:50.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000YHdI3AAL
20-00838019
Service Request Number: 20-00838019 • Address: 6033 E NORTHWEST HWY, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00838019
Address
6033 E NORTHWEST HWY, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-08-18T23:59:00.000
Status
Closed
Created Date
2020-08-17T07:01:38.000
Update Date
2020-08-17T08:06:47.000
Closed Date
2020-08-17T07:01:38.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000YgiYNAAZ
20-00830582
Service Request Number: 20-00830582 • Address: 8260 MILROY LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00830582
Address
8260 MILROY LN, DALLAS, TX, 75231
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-08-18T23:59:00.000
Status
Closed
Created Date
2020-08-13T14:27:27.000
Update Date
2020-08-14T13:34:58.000
Closed Date
2020-08-13T14:27:27.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Xw5INAAZ
20-00814357
Service Request Number: 20-00814357 • Address: GREENVILLE AVE & PARK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00814357
Address
GREENVILLE AVE & PARK LN, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn VO - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-08-18T23:59:00.000
Status
Closed
Created Date
2020-08-08T15:11:47.000
Update Date
2020-08-10T09:33:58.000
Closed Date
2020-08-08T15:11:47.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000XuwbHAAR
20-00748810
Service Request Number: 20-00748810 • Address: 8248 FOLCROFT LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00748810
Address
8248 FOLCROFT LN, DALLAS, TX, 75231
City Council District
13
Department
311 Customer Service Center
Service Request Type
Water Questions - 311
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2020-08-18T23:59:00.000
Status
Closed
Created Date
2020-07-20T16:09:13.000
Update Date
2020-07-21T11:10:35.000
Closed Date
2020-07-20T16:09:13.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000XcLNjAAN
20-00761087
Service Request Number: 20-00761087 • Address: PARK LN & HEMLOCK AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00761087
Address
PARK LN & HEMLOCK AVE, DALLAS, TX, 75231
City Council District
13
Department
Police Department
Service Request Type
Traffic Violations (Chronic) - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-08-18T23:59:00.000
Status
Closed
Created Date
2020-07-23T15:39:32.000
Update Date
2020-07-30T07:24:57.000
Closed Date
2020-07-23T15:39:32.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000XdIpgAAF
20-00618594
Service Request Number: 20-00618594 • Address: 8031 WALNUT HILL LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00618594
Address
8031 WALNUT HILL LN, DALLAS, TX, 75231
City Council District
13
Department
Code Compliance
Service Request Type
Restaurant/Food Complaint - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-08-18T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-06-15T15:49:50.000
Update Date
2020-06-30T14:02:42.000
Closed Date
2020-06-15T15:49:50.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000Vx4dmAAB
20-00839385
Service Request Number: 20-00839385 • Address: 8275 WALNUT HILL LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00839385
Address
8275 WALNUT HILL LN, DALLAS, TX, 75231
City Council District
13
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-08-19T23:59:00.000
Status
Closed
Created Date
2020-08-17T11:34:24.000
Update Date
2020-08-17T15:51:11.000
Closed Date
2020-08-17T11:34:24.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000YgoxeAAB
20-00841020
Service Request Number: 20-00841020 • Address: 7403 GREENVILLE AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00841020
Address
7403 GREENVILLE AVE, DALLAS, TX, 75231
City Council District
13
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-08-19T23:59:00.000
Status
Closed
Created Date
2020-08-17T16:07:11.000
Update Date
2020-08-17T16:48:12.000
Closed Date
2020-08-17T16:07:11.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000Ygvc9AAB
20-00707085
Service Request Number: 20-00707085 • Address: PARK LN & HEMLOCK AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00707085
Address
PARK LN & HEMLOCK AVE, DALLAS, TX, 75231
City Council District
13
Department
Police Department
Service Request Type
Narcotics/Vice Complaint - DPD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-08-19T23:59:00.000
Status
Closed
Created Date
2020-07-08T21:11:22.000
Update Date
2020-07-13T12:38:13.000
Closed Date
2020-07-08T21:11:22.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Wxi5HAAR
20-00841775
Service Request Number: 20-00841775 • Address: 8900 PARK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00841775
Address
8900 PARK LN, DALLAS, TX, 75231
City Council District
13
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-08-19T23:59:00.000
Status
Closed
Created Date
2020-08-17T21:38:27.000
Update Date
2020-08-18T12:28:37.000
Closed Date
2020-08-17T21:38:27.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000YgyQPAAZ
20-00839488
Service Request Number: 20-00839488 • Address: 6186 RETAIL RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00839488
Address
6186 RETAIL RD, DALLAS, TX, 75231
City Council District
13
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-08-20T23:59:00.000
Status
Closed
Created Date
2020-08-17T11:51:05.000
Update Date
2020-08-19T16:16:59.000
Closed Date
2020-08-17T11:51:05.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000YgpOaAAJ
20-00845948
Service Request Number: 20-00845948 • Address: 8565 PARK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00845948
Address
8565 PARK LN, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-08-20T23:59:00.000
Status
Closed
Created Date
2020-08-19T05:57:46.000
Update Date
2020-08-19T07:04:21.000
Closed Date
2020-08-19T05:57:46.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000YhFuxAAF
20-00837831
Service Request Number: 20-00837831 • Address: E NORTHWEST HWY & SHADY BROOK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00837831
Address
E NORTHWEST HWY & SHADY BROOK LN, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-08-20T23:59:00.000
Status
Closed
Created Date
2020-08-16T21:06:28.000
Update Date
2020-08-18T07:21:01.000
Closed Date
2020-08-16T21:06:28.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000YggzgAAB
20-00811087
Service Request Number: 20-00811087 • Address: 6050 MELODY LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00811087
Address
6050 MELODY LN, DALLAS, TX, 75231
City Council District
13
Department
Office of Fair Housing & Human Rights
Service Request Type
Fair Housing Complaint - FHO
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-08-21T11:39:20.000
Status
Closed
Created Date
2020-08-07T11:39:20.000
Update Date
2020-08-10T08:49:43.000
Closed Date
2020-08-07T11:39:20.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000XumzQAAR
20-00841595
Service Request Number: 20-00841595 • Address: GREENVILLE AVE & TWIN HILLS CONN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00841595
Address
GREENVILLE AVE & TWIN HILLS CONN, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-08-21T23:59:00.000
Status
Closed
Created Date
2020-08-17T19:23:55.000
Update Date
2020-08-18T08:34:14.000
Closed Date
2020-08-17T19:23:55.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000YgxmKAAR
20-00841619
Service Request Number: 20-00841619 • Address: MEADOW RD & RAMBLER RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00841619
Address
MEADOW RD & RAMBLER RD, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-08-21T23:59:00.000
Status
Closed
Created Date
2020-08-17T19:38:05.000
Update Date
2020-08-18T08:35:16.000
Closed Date
2020-08-17T19:38:05.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000YgxrfAAB
20-00841589
Service Request Number: 20-00841589 • Address: BLACKWELL ST & GREENVILLE AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00841589
Address
BLACKWELL ST & GREENVILLE AVE, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-08-21T23:59:00.000
Status
Closed
Created Date
2020-08-17T19:22:19.000
Update Date
2020-08-18T08:33:20.000
Closed Date
2020-08-17T19:22:19.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000YgxlqAAB
20-00840596
Service Request Number: 20-00840596 • Address: GREENVILLE AVE & PINELAND DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00840596
Address
GREENVILLE AVE & PINELAND DR, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-08-21T23:59:00.000
Status
Closed
Created Date
2020-08-17T15:00:59.000
Update Date
2020-08-18T08:16:04.000
Closed Date
2020-08-17T15:00:59.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000YguFgAAJ
20-00841482
Service Request Number: 20-00841482 • Address: E NORTHWEST HWY & SHADY BROOK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00841482
Address
E NORTHWEST HWY & SHADY BROOK LN, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-08-21T23:59:00.000
Status
Closed
Created Date
2020-08-17T18:26:02.000
Update Date
2020-08-18T08:21:58.000
Closed Date
2020-08-17T18:26:02.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000YgxHCAAZ
20-00848889
Service Request Number: 20-00848889 • Address: 8275 WALNUT HILL LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00848889
Address
8275 WALNUT HILL LN, DALLAS, TX, 75231
City Council District
13
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-08-21T23:59:00.000
Status
Closed
Created Date
2020-08-19T15:39:06.000
Update Date
2020-08-22T08:30:33.000
Closed Date
2020-08-19T15:39:06.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000YhRMZAA3
20-00841598
Service Request Number: 20-00841598 • Address: GREENVILLE AVE & PHOENIX DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00841598
Address
GREENVILLE AVE & PHOENIX DR, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-08-21T23:59:00.000
Status
Closed
Created Date
2020-08-17T19:24:46.000
Update Date
2020-08-18T08:34:51.000
Closed Date
2020-08-17T19:24:46.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000YgxlNAAR
20-00838837
Service Request Number: 20-00838837 • Address: 8100 WALNUT HILL LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00838837
Address
8100 WALNUT HILL LN, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-08-21T23:59:00.000
Status
Closed
Created Date
2020-08-17T10:03:15.000
Update Date
2020-08-17T12:44:54.000
Closed Date
2020-08-17T10:03:15.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000YgmRHAAZ
20-00838154
Service Request Number: 20-00838154 • Address: E NORTHWEST HWY & SHADY BROOK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00838154
Address
E NORTHWEST HWY & SHADY BROOK LN, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-08-21T23:59:00.000
Status
Closed
Created Date
2020-08-17T07:57:43.000
Update Date
2020-08-17T11:24:13.000
Closed Date
2020-08-17T07:57:43.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000YgjKfAAJ
20-00841715
Service Request Number: 20-00841715 • Address: CARUTH PLAZA & PARK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00841715
Address
CARUTH PLAZA & PARK LN, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-08-21T23:59:00.000
Status
Closed
Created Date
2020-08-17T20:46:24.000
Update Date
2020-08-18T08:40:24.000
Closed Date
2020-08-17T20:46:24.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000YgyCmAAJ
20-00842118
Service Request Number: 20-00842118 • Address: 5710 LEONA AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00842118
Address
5710 LEONA AVE, DALLAS, TX, 75231
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-08-21T23:59:00.000
Status
Closed
Created Date
2020-08-18T08:12:24.000
Update Date
2020-08-18T12:58:23.000
Closed Date
2020-08-18T08:12:24.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Yh0g3AAB
20-00836584
Service Request Number: 20-00836584 • Address: GREENVILLE AVE & PARK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00836584
Address
GREENVILLE AVE & PARK LN, DALLAS, TX, 75231
City Council District
13
Department
Environmental Quality
Service Request Type
Chemical Spill Urgent - OEQS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-08-22T23:59:00.000
Status
Closed
Created Date
2020-08-15T19:12:39.000
Update Date
2020-08-17T13:27:22.000
Closed Date
2020-08-15T19:12:39.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000YgaXxAAJ
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