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Midtown 311 Code Red

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2018 to present.

Services 311 Customer Service Dataset kaf9-eak2 15 fields
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Showing 50 real records
20-00855755
Service Request Number: 20-00855755 • Address: 8560 PARK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00855755
Address
8560 PARK LN, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-08-24T23:59:00.000
Status
Closed
Created Date
2020-08-21T14:11:27.000
Update Date
2020-08-22T13:00:59.000
Closed Date
2020-08-21T14:11:27.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000YhrZGAAZ
20-00857361
Service Request Number: 20-00857361 • Address: 6812 SHADY BROOK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00857361
Address
6812 SHADY BROOK LN, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-08-24T23:59:00.000
Status
Closed
Created Date
2020-08-21T19:51:35.000
Update Date
2020-08-22T00:48:29.000
Closed Date
2020-08-21T19:51:35.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000YhvfPAAR
20-00838554
Service Request Number: 20-00838554 • Address: 8331 NUNLEY LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00838554
Address
8331 NUNLEY LN, DALLAS, TX, 75231
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-08-24T23:59:00.000
Status
Closed
Created Date
2020-08-17T09:23:59.000
Update Date
2020-08-20T13:34:43.000
Closed Date
2020-08-17T09:23:59.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000YglTWAAZ
20-00818989
Service Request Number: 20-00818989 • Address: 6431 RIDGECREST RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00818989
Address
6431 RIDGECREST RD, DALLAS, TX, 75231
City Council District
13
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-08-24T23:59:00.000
Status
New
Created Date
2020-08-10T15:46:03.000
Update Date
2020-08-10T15:46:15.000
Closed Date
2020-08-10T15:46:03.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000XvHF2AAN
20-00830575
Service Request Number: 20-00830575 • Address: 8260 MILROY LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00830575
Address
8260 MILROY LN, DALLAS, TX, 75231
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Missed Brush/Bulk - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-08-24T23:59:00.000
Status
Closed
Created Date
2020-08-13T14:26:23.000
Update Date
2020-08-27T10:24:48.000
Closed Date
2020-08-13T14:26:23.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Xw5CUAAZ
20-00853358
Service Request Number: 20-00853358 • Address: 10608 N CENTRAL SERV NB, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00853358
Address
10608 N CENTRAL SERV NB, DALLAS, TX, 75231
City Council District
13
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-08-24T23:59:00.000
Status
Closed
Created Date
2020-08-20T20:36:26.000
Update Date
2020-08-20T21:40:20.000
Closed Date
2020-08-20T20:36:26.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000YhhvkAAB
20-00850187
Service Request Number: 20-00850187 • Address: 6329 RIDGECREST RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00850187
Address
6329 RIDGECREST RD, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-08-24T23:59:00.000
Status
Closed
Created Date
2020-08-20T08:33:32.000
Update Date
2020-08-20T12:23:54.000
Closed Date
2020-08-20T08:33:32.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000YhWxQAAV
20-00842307
Service Request Number: 20-00842307 • Address: 6412 SLOPES DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00842307
Address
6412 SLOPES DR, DALLAS, TX, 75231
City Council District
13
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-08-25T23:59:00.000
Status
Closed
Created Date
2020-08-18T08:50:22.000
Update Date
2020-08-25T06:46:27.000
Closed Date
2020-08-18T08:50:22.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000Yh1aCAAR
20-00836466
Service Request Number: 20-00836466 • Address: 5940 PINELAND DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00836466
Address
5940 PINELAND DR, DALLAS, TX, 75231
City Council District
13
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-08-25T23:59:00.000
Status
Closed
Created Date
2020-08-15T17:07:08.000
Update Date
2020-08-25T06:48:30.000
Closed Date
2020-08-15T17:07:08.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000YgaIVAAZ
20-00820407
Service Request Number: 20-00820407 • Address: 6503 RIDGECREST RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00820407
Address
6503 RIDGECREST RD, DALLAS, TX, 75231
City Council District
13
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-08-25T23:59:00.000
Status
Closed
Created Date
2020-08-11T08:13:08.000
Update Date
2020-08-17T08:20:46.000
Closed Date
2020-08-11T08:13:08.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000XvPeeAAF
20-00825319
Service Request Number: 20-00825319 • Address: 7402 HOLLY HILL DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00825319
Address
7402 HOLLY HILL DR, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-08-26T23:59:00.000
Status
Closed
Created Date
2020-08-12T10:35:40.000
Update Date
2020-08-13T10:02:33.000
Closed Date
2020-08-12T10:35:40.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000XvjyGAAR
20-00858941
Service Request Number: 20-00858941 • Address: 6812 SHADY BROOK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00858941
Address
6812 SHADY BROOK LN, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-08-26T23:59:00.000
Status
Closed
Created Date
2020-08-23T01:39:08.000
Update Date
2020-08-23T01:53:16.000
Closed Date
2020-08-23T01:39:08.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000YhziSAAR
20-00863237
Service Request Number: 20-00863237 • Address: 6770 ABRAMS RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00863237
Address
6770 ABRAMS RD, DALLAS, TX, 75231
City Council District
13
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-08-26T23:59:00.000
Status
Closed
Created Date
2020-08-24T15:41:14.000
Update Date
2020-08-24T17:38:20.000
Closed Date
2020-08-24T15:41:14.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000YiYBkAAN
20-00862069
Service Request Number: 20-00862069 • Address: 6769 ABRAMS RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00862069
Address
6769 ABRAMS RD, DALLAS, TX, 75231
City Council District
13
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-08-26T23:59:00.000
Status
Closed
Created Date
2020-08-24T12:58:16.000
Update Date
2020-08-24T13:36:13.000
Closed Date
2020-08-24T12:58:16.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000YiUO2AAN
20-00859617
Service Request Number: 20-00859617 • Address: 6800 GREENVILLE AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00859617
Address
6800 GREENVILLE AVE, DALLAS, TX, 75231
City Council District
13
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-08-26T23:59:00.000
Status
Closed
Created Date
2020-08-23T15:33:57.000
Update Date
2020-08-24T15:35:57.000
Closed Date
2020-08-23T15:33:57.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000YiIW2AAN
20-00859576
Service Request Number: 20-00859576 • Address: 6812 SHADY BROOK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00859576
Address
6812 SHADY BROOK LN, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-08-26T23:59:00.000
Status
Closed
Created Date
2020-08-23T15:07:38.000
Update Date
2020-08-23T16:00:05.000
Closed Date
2020-08-23T15:07:38.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000YiI0fAAF
20-00866471
Service Request Number: 20-00866471 • Address: E NORTHWEST HWY & TWIN HILLS AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00866471
Address
E NORTHWEST HWY & TWIN HILLS AVE, DALLAS, TX, 75231
City Council District
13
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-08-27T23:59:00.000
Status
Closed
Created Date
2020-08-25T13:23:31.000
Update Date
2020-08-25T13:36:17.000
Closed Date
2020-08-25T13:23:31.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000YimI6AAJ
20-00774022
Service Request Number: 20-00774022 • Address: ROYAL ACRD S & MANDERVILLE LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00774022
Address
ROYAL ACRD S & MANDERVILLE LN, DALLAS, TX, 75231
City Council District
13
Department
Office of Homeless Solutions
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-08-27T23:59:00.000
Status
Closed
Created Date
2020-07-28T10:00:08.000
Update Date
2020-07-28T16:25:39.000
Closed Date
2020-07-28T10:00:08.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000XeCmCAAV
20-00866682
Service Request Number: 20-00866682 • Address: GREENVILLE AVE & TWIN HILLS CONN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00866682
Address
GREENVILLE AVE & TWIN HILLS CONN, DALLAS, TX, 75231
City Council District
13
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-08-27T23:59:00.000
Status
Closed
Created Date
2020-08-25T14:04:18.000
Update Date
2020-08-25T23:13:09.000
Closed Date
2020-08-25T14:04:18.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000YinD9AAJ
20-00828779
Service Request Number: 20-00828779 • Address: WALNUT HILL LN & RAMBLER RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00828779
Address
WALNUT HILL LN & RAMBLER RD, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-08-27T23:59:00.000
Status
Closed
Created Date
2020-08-13T08:57:36.000
Update Date
2020-08-14T14:06:24.000
Closed Date
2020-08-13T08:57:36.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000Xvy5bAAB
20-00656676
Service Request Number: 20-00656676 • Address: GLEN LAKES DR & WALNUT HILL LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00656676
Address
GLEN LAKES DR & WALNUT HILL LN, DALLAS, TX, 75231
City Council District
13
Department
Public Works
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2020-08-28T23:59:00.000
Status
Closed
Created Date
2020-06-25T13:10:25.000
Update Date
2020-06-26T12:31:33.000
Closed Date
2020-06-25T13:10:25.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VyeEkAAJ
20-00861418
Service Request Number: 20-00861418 • Address: BLACKWELL ST & GREENVILLE AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00861418
Address
BLACKWELL ST & GREENVILLE AVE, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-08-28T23:59:00.000
Status
Closed
Created Date
2020-08-24T11:18:30.000
Update Date
2020-08-24T12:50:08.000
Closed Date
2020-08-24T11:18:30.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000YiRhjAAF
20-00658799
Service Request Number: 20-00658799 • Address: 7318 HOLLY HILL DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00658799
Address
7318 HOLLY HILL DR, DALLAS, TX, 75231
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-08-28T23:59:00.000
Status
Closed
Created Date
2020-06-25T20:51:45.000
Update Date
2020-06-26T10:16:53.000
Closed Date
2020-06-25T20:51:45.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000WvWQKAA3
20-00857634
Service Request Number: 20-00857634 • Address: 6498 RIDGECREST RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00857634
Address
6498 RIDGECREST RD, DALLAS, TX, 75231
City Council District
13
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-08-29T23:59:00.000
Status
Closed
Created Date
2020-08-22T07:51:11.000
Update Date
2020-08-31T08:14:02.000
Closed Date
2020-08-22T07:51:11.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000YhwcSAAR
20-00857640
Service Request Number: 20-00857640 • Address: 6481 RIDGECREST RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00857640
Address
6481 RIDGECREST RD, DALLAS, TX, 75231
City Council District
13
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-08-29T23:59:00.000
Status
Closed
Created Date
2020-08-22T07:54:07.000
Update Date
2020-08-28T08:02:43.000
Closed Date
2020-08-22T07:54:07.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000YhwdGAAR
20-00857628
Service Request Number: 20-00857628 • Address: 6516 RIDGECREST RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00857628
Address
6516 RIDGECREST RD, DALLAS, TX, 75231
City Council District
13
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-08-29T23:59:00.000
Status
Closed
Created Date
2020-08-22T07:46:49.000
Update Date
2020-08-31T08:11:45.000
Closed Date
2020-08-22T07:46:49.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000YhwbZAAR
20-00857636
Service Request Number: 20-00857636 • Address: 6498 RIDGECREST RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00857636
Address
6498 RIDGECREST RD, DALLAS, TX, 75231
City Council District
13
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-08-29T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-08-22T07:52:25.000
Update Date
2020-08-31T08:14:15.000
Closed Date
2020-08-22T07:52:25.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000YhwcmAAB
20-00857630
Service Request Number: 20-00857630 • Address: 6516 RIDGECREST RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00857630
Address
6516 RIDGECREST RD, DALLAS, TX, 75231
City Council District
13
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-08-29T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-08-22T07:49:17.000
Update Date
2020-08-31T08:11:55.000
Closed Date
2020-08-22T07:49:17.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000Yhwc3AAB
20-00870903
Service Request Number: 20-00870903 • Address: 6415 MELODY LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00870903
Address
6415 MELODY LN, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-08-29T23:59:00.000
Status
Closed
Created Date
2020-08-26T14:58:46.000
Update Date
2020-08-26T16:17:08.000
Closed Date
2020-08-26T14:58:46.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000Yj3NPAAZ
20-00864245
Service Request Number: 20-00864245 • Address: 6706 EASTRIDGE DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00864245
Address
6706 EASTRIDGE DR, DALLAS, TX, 75231
City Council District
13
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-08-31T23:59:00.000
Status
Closed
Created Date
2020-08-24T20:39:22.000
Update Date
2020-09-02T06:47:01.000
Closed Date
2020-08-24T20:39:22.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000YibOOAAZ
20-00841733
Service Request Number: 20-00841733 • Address: 8900 PARK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00841733
Address
8900 PARK LN, DALLAS, TX, 75231
City Council District
13
Department
Water Utilities
Service Request Type
Storm Sewer Line Locate - DWU
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-08-31T23:59:00.000
Status
Closed
Created Date
2020-08-17T20:55:06.000
Update Date
2020-08-28T16:01:05.000
Closed Date
2020-08-17T20:55:06.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000YgyG0AAJ
20-00839834
Service Request Number: 20-00839834 • Address: 8192 PARK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00839834
Address
8192 PARK LN, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-08-31T23:59:00.000
Status
Closed
Created Date
2020-08-17T12:54:46.000
Update Date
2020-08-19T10:18:26.000
Closed Date
2020-08-17T12:54:46.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000Ygr3oAAB
20-00863321
Service Request Number: 20-00863321 • Address: 6239 MELODY LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00863321
Address
6239 MELODY LN, DALLAS, TX, 75231
City Council District
13
Department
Police Department
Service Request Type
Handicap Parking Violation - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-08-31T23:59:00.000
Status
Closed
Created Date
2020-08-24T15:53:54.000
Update Date
2020-08-28T08:09:58.000
Closed Date
2020-08-24T15:53:54.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000YiYI8AAN
20-00875835
Service Request Number: 20-00875835 • Address: 8000 GREENVILLE AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00875835
Address
8000 GREENVILLE AVE, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-08-31T23:59:00.000
Status
Closed
Created Date
2020-08-27T19:06:01.000
Update Date
2020-08-27T21:21:34.000
Closed Date
2020-08-27T19:06:01.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000YjKmYAAV
20-00866442
Service Request Number: 20-00866442 • Address: FAIR OAKS AVE & PINELAND DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00866442
Address
FAIR OAKS AVE & PINELAND DR, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Signal - Other Dispatch - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-08-31T23:59:00.000
Status
Closed
Created Date
2020-08-25T13:17:40.000
Update Date
2020-08-25T13:33:27.000
Closed Date
2020-08-25T13:17:40.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000YilzeAAB
20-00796643
Service Request Number: 20-00796643 • Address: 7621 FAIR OAKS AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00796643
Address
7621 FAIR OAKS AVE, DALLAS, TX, 75231
City Council District
13
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-08-31T23:59:00.000
Status
Closed
Created Date
2020-08-04T08:04:21.000
Update Date
2020-08-13T10:23:53.000
Closed Date
2020-08-04T08:04:21.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000YHQVBAA5
20-00857648
Service Request Number: 20-00857648 • Address: 8284 LAFLIN LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00857648
Address
8284 LAFLIN LN, DALLAS, TX, 75231
City Council District
13
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-09-01T23:59:00.000
Status
Closed
Created Date
2020-08-22T08:03:18.000
Update Date
2020-08-28T07:12:35.000
Closed Date
2020-08-22T08:03:18.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000Yhwe9AAB
20-00884733
Service Request Number: 20-00884733 • Address: GLEN LAKES DR & MANDERVILLE LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00884733
Address
GLEN LAKES DR & MANDERVILLE LN, DALLAS, TX, 75231
City Council District
13
Department
Public Works
Service Request Type
Pot Hole - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-09-01T23:59:00.000
Status
Closed
Created Date
2020-08-31T14:30:35.000
Update Date
2020-08-31T16:23:30.000
Closed Date
2020-08-31T14:30:35.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000YjsjaAAB
20-00868261
Service Request Number: 20-00868261 • Address: 6848 GREENVILLE AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00868261
Address
6848 GREENVILLE AVE, DALLAS, TX, 75231
City Council District
13
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-09-01T23:59:00.000
Status
Closed
Created Date
2020-08-25T20:37:17.000
Update Date
2020-08-26T08:33:48.000
Closed Date
2020-08-25T20:37:17.000
Outcome
Request Documented
Priority
Standard
Method Received Description
API
Unique Key
500t000000YisG3AAJ
20-00848604
Service Request Number: 20-00848604 • Address: GREENVILLE AVE & PINELAND DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00848604
Address
GREENVILLE AVE & PINELAND DR, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Markings - Maintenance - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-09-02T23:59:00.000
Status
Closed
Created Date
2020-08-19T15:01:57.000
Update Date
2020-08-20T08:06:15.000
Closed Date
2020-08-19T15:01:57.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000YhOwyAAF
20-00885787
Service Request Number: 20-00885787 • Address: 8275 WALNUT HILL LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00885787
Address
8275 WALNUT HILL LN, DALLAS, TX, 75231
City Council District
13
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-09-02T23:59:00.000
Status
Closed
Created Date
2020-08-31T17:10:54.000
Update Date
2020-09-03T12:16:34.000
Closed Date
2020-08-31T17:10:54.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000Yjw8bAAB
20-00884243
Service Request Number: 20-00884243 • Address: 6212 MELODY LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00884243
Address
6212 MELODY LN, DALLAS, TX, 75231
City Council District
13
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-09-02T23:59:00.000
Status
Closed
Created Date
2020-08-31T13:01:08.000
Update Date
2020-08-31T15:03:07.000
Closed Date
2020-08-31T13:01:08.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000YjqzUAAR
20-00889750
Service Request Number: 20-00889750 • Address: 8900 PARK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00889750
Address
8900 PARK LN, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-09-02T23:59:00.000
Status
Closed
Created Date
2020-09-01T17:13:00.000
Update Date
2020-09-01T19:36:25.000
Closed Date
2020-09-01T17:13:00.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000YkBtOAAV
20-00868751
Service Request Number: 20-00868751 • Address: 6442 SLOPES DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00868751
Address
6442 SLOPES DR, DALLAS, TX, 75231
City Council District
13
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-09-02T23:59:00.000
Status
Closed
Created Date
2020-08-26T08:47:57.000
Update Date
2020-09-02T07:15:13.000
Closed Date
2020-08-26T08:47:57.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000Yiv4aAAB
20-00887692
Service Request Number: 20-00887692 • Address: TWIN HILLS AVE & BLACKWELL ST, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00887692
Address
TWIN HILLS AVE & BLACKWELL ST, DALLAS, TX, 75231
City Council District
13
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-09-03T23:59:00.000
Status
Closed
Created Date
2020-09-01T11:24:13.000
Update Date
2020-09-01T14:39:48.000
Closed Date
2020-09-01T11:24:13.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000Yk4x6AAB
20-00800659
Service Request Number: 20-00800659 • Address: ROYAL ACRD S & MANDERVILLE LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00800659
Address
ROYAL ACRD S & MANDERVILLE LN, DALLAS, TX, 75231
City Council District
13
Department
Office of Homeless Solutions
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-09-03T23:59:00.000
Status
Closed
Created Date
2020-08-04T19:49:50.000
Update Date
2020-08-05T16:25:39.000
Closed Date
2020-08-04T19:49:50.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000YHeHpAAL
20-00875275
Service Request Number: 20-00875275 • Address: 7515 GREENVILLE AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00875275
Address
7515 GREENVILLE AVE, DALLAS, TX, 75231
City Council District
13
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-09-03T23:59:00.000
Status
Closed
Created Date
2020-08-27T16:17:21.000
Update Date
2020-08-28T08:26:00.000
Closed Date
2020-08-27T16:17:21.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000YjIySAAV
20-00665658
Service Request Number: 20-00665658 • Address: 5839 PHOENIX DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00665658
Address
5839 PHOENIX DR, DALLAS, TX, 75231
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-09-03T23:59:00.000
Status
Closed
Created Date
2020-06-28T03:48:04.000
Update Date
2020-08-24T06:07:26.000
Closed Date
2020-06-28T03:48:04.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000WvlmWAAR
20-00876241
Service Request Number: 20-00876241 • Address: CARUTH PLAZA & PARK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00876241
Address
CARUTH PLAZA & PARK LN, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-09-03T23:59:00.000
Status
Closed
Created Date
2020-08-28T07:29:35.000
Update Date
2020-08-28T13:34:16.000
Closed Date
2020-08-28T07:29:35.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000YjMmnAAF
20-00868243
Service Request Number: 20-00868243 • Address: 6742 GREENVILLE AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00868243
Address
6742 GREENVILLE AVE, DALLAS, TX, 75231
City Council District
13
Department
Sustainable Development and Construction
Service Request Type
City Property Management/ Real Estate - SDC
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-09-03T23:59:00.000
Status
Closed
Created Date
2020-08-25T20:20:35.000
Update Date
2020-09-21T12:18:29.000
Closed Date
2020-08-25T20:20:35.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000YisAeAAJ
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