Midtown 311 Code Red

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2018 to present.

Services 311 Customer Service Dataset kaf9-eak2 15 fields
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Showing 50 real records
20-00975154
Service Request Number: 20-00975154 • Address: 6514 RIDGECREST RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00975154
Address
6514 RIDGECREST RD, DALLAS, TX, 75231
City Council District
13
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-10-05T23:59:00.000
Status
Closed
Created Date
2020-09-28T13:41:52.000
Update Date
2020-10-01T08:13:58.000
Closed Date
2020-09-28T13:41:52.000
Outcome
Request Documented
Priority
Standard
Method Received Description
API
Unique Key
500t000000ZkH1iAAF
20-00971593
Service Request Number: 20-00971593 • Address: 7645 RAMBLER RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00971593
Address
7645 RAMBLER RD, DALLAS, TX, 75231
City Council District
13
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-10-06T23:59:00.000
Status
Closed
Created Date
2020-09-26T22:05:30.000
Update Date
2020-10-07T05:14:24.000
Closed Date
2020-09-26T22:05:30.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000Zk0lIAAR
20-00518706
Service Request Number: 20-00518706 • Address: PARK LN & PINELAND DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00518706
Address
PARK LN & PINELAND DR, DALLAS, TX, 75231
City Council District
13
Department
Sanitation
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-10-06T23:59:00.000
Status
Closed
Created Date
2020-05-19T10:43:41.000
Update Date
2020-05-21T15:39:14.000
Closed Date
2020-05-19T10:43:41.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VDA76AAH
20-00966800
Service Request Number: 20-00966800 • Address: 7515 GREENVILLE AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00966800
Address
7515 GREENVILLE AVE, DALLAS, TX, 75231
City Council District
13
Department
Dallas Fire Rescue
Service Request Type
Lock/Unlock Knox Lock or Box - DFR
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-10-06T23:59:00.000
Status
Closed
Created Date
2020-09-25T08:47:22.000
Update Date
2020-09-25T14:10:23.000
Closed Date
2020-09-25T08:47:22.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000ZjnwgAAB
20-00969658
Service Request Number: 20-00969658 • Address: 5710 LEONA AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00969658
Address
5710 LEONA AVE, DALLAS, TX, 75231
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Missed Brush/Bulk - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-10-06T23:59:00.000
Status
Closed
Created Date
2020-09-25T16:55:26.000
Update Date
2020-09-29T13:21:51.000
Closed Date
2020-09-25T16:55:26.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000ZjwI6AAJ
20-00954702
Service Request Number: 20-00954702 • Address: CARUTH PLAZA & PARK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00954702
Address
CARUTH PLAZA & PARK LN, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Markings - Maintenance - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-10-06T23:59:00.000
Status
Closed
Created Date
2020-09-22T09:22:02.000
Update Date
2020-09-22T13:27:04.000
Closed Date
2020-09-22T09:22:02.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000Zj7lyAAB
20-00962806
Service Request Number: 20-00962806 • Address: 6770 ABRAMS RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00962806
Address
6770 ABRAMS RD, DALLAS, TX, 75231
City Council District
13
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-10-07T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-09-23T14:10:53.000
Update Date
2020-09-24T07:58:17.000
Closed Date
2020-09-23T14:10:53.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
API
Unique Key
500t000000ZjZpYAAV
20-00963309
Service Request Number: 20-00963309 • Address: 8140 WALNUT HILL LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00963309
Address
8140 WALNUT HILL LN, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Markings - Maintenance - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-10-08T23:59:00.000
Status
Closed
Created Date
2020-09-24T09:29:35.000
Update Date
2020-09-25T07:44:53.000
Closed Date
2020-09-24T09:29:35.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000ZjbWuAAJ
20-00947923
Service Request Number: 20-00947923 • Address: 6742 GREENVILLE AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00947923
Address
6742 GREENVILLE AVE, DALLAS, TX, 75231
City Council District
13
Department
Public Works
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-10-08T23:59:00.000
Status
Closed
Created Date
2020-09-19T11:32:08.000
Update Date
2020-09-21T14:30:38.000
Closed Date
2020-09-19T11:32:08.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000ZifVUAAZ
20-00964608
Service Request Number: 20-00964608 • Address: 6955 GREENVILLE AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00964608
Address
6955 GREENVILLE AVE, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-10-08T23:59:00.000
Status
Closed
Created Date
2020-09-24T13:11:08.000
Update Date
2020-09-30T13:05:24.000
Closed Date
2020-09-24T13:11:08.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000Zjg1vAAB
20-00948181
Service Request Number: 20-00948181 • Address: 8726 PARK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00948181
Address
8726 PARK LN, DALLAS, TX, 75231
City Council District
13
Department
Public Works
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-10-08T23:59:00.000
Status
Closed
Created Date
2020-09-19T14:01:14.000
Update Date
2020-09-23T07:57:30.000
Closed Date
2020-09-19T14:01:14.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000Zig7eAAB
20-00971874
Service Request Number: 20-00971874 • Address: 6050 RIDGECREST RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00971874
Address
6050 RIDGECREST RD, DALLAS, TX, 75231
City Council District
13
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-10-09T23:59:00.000
Status
New
Created Date
2020-09-27T08:34:51.000
Update Date
2020-09-27T08:35:16.000
Closed Date
2020-09-27T08:34:51.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000Zk2LSAAZ
20-00932924
Service Request Number: 20-00932924 • Address: 9200 N CENTRAL SERV NB, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00932924
Address
9200 N CENTRAL SERV NB, DALLAS, TX, 75231
City Council District
13
Department
Office of Homeless Solutions
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-10-09T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-09-09T10:23:39.000
Update Date
2020-09-15T13:47:23.000
Closed Date
2020-09-09T10:23:39.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
API
Unique Key
500t000000Zhs4NAAR
20-00971099
Service Request Number: 20-00971099 • Address: 8060 PARK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00971099
Address
8060 PARK LN, DALLAS, TX, 75231
City Council District
13
Department
Water Utilities
Service Request Type
Sewer Problems - DWU
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-10-09T23:59:00.000
Status
Closed
Created Date
2020-09-26T14:00:36.000
Update Date
2020-09-28T16:11:45.000
Closed Date
2020-09-26T14:00:36.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000Zjzd9AAB
20-00970175
Service Request Number: 20-00970175 • Address: 7505 GREENVILLE AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00970175
Address
7505 GREENVILLE AVE, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Markings - Maintenance - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-10-09T23:59:00.000
Status
Closed
Created Date
2020-09-25T20:04:24.000
Update Date
2020-09-28T06:56:05.000
Closed Date
2020-09-25T20:04:24.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000ZjxPJAAZ
20-00949399
Service Request Number: 20-00949399 • Address: 7621 FAIR OAKS AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00949399
Address
7621 FAIR OAKS AVE, DALLAS, TX, 75231
City Council District
13
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-10-09T23:59:00.000
Status
Closed
Created Date
2020-09-20T14:49:14.000
Update Date
2020-10-07T15:10:15.000
Closed Date
2020-09-20T14:49:14.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000Zil2vAAB
20-00952103
Service Request Number: 20-00952103 • Address: 7601 GREENVILLE AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00952103
Address
7601 GREENVILLE AVE, DALLAS, TX, 75231
City Council District
13
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-10-12T23:59:00.000
Status
Closed
Created Date
2020-09-21T13:42:25.000
Update Date
2020-09-29T10:27:31.000
Closed Date
2020-09-21T13:42:25.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000ZixgdAAB
20-00880470
Service Request Number: 20-00880470 • Address: 7439 HOLLY HILL DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00880470
Address
7439 HOLLY HILL DR, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Wildlife - DAS
Overall Service Request Due Date
2020-10-12T23:59:00.000
Status
Closed
Created Date
2020-08-29T12:43:36.000
Update Date
2020-08-29T12:44:00.000
Closed Date
2020-08-29T12:43:36.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000Yja1wAAB
20-00979014
Service Request Number: 20-00979014 • Address: 7404 GREENVILLE AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00979014
Address
7404 GREENVILLE AVE, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Markings - Maintenance - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-10-13T23:59:00.000
Status
Closed
Created Date
2020-09-29T12:40:25.000
Update Date
2020-09-29T14:06:50.000
Closed Date
2020-09-29T12:40:25.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000ZkUkYAAV
20-00815669
Service Request Number: 20-00815669 • Address: NORTHWEST HWY & SKILLMAN RAMP N, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00815669
Address
NORTHWEST HWY & SKILLMAN RAMP N, DALLAS, TX, 75231
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-10-13T23:59:00.000
Status
Closed
Created Date
2020-08-09T22:56:05.000
Update Date
2020-09-23T05:55:55.000
Closed Date
2020-08-09T22:56:05.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Xv4A9AAJ
20-00977134
Service Request Number: 20-00977134 • Address: E NORTHWEST HWY & SHADY BROOK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00977134
Address
E NORTHWEST HWY & SHADY BROOK LN, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Markings - Maintenance - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-10-13T23:59:00.000
Status
Closed
Created Date
2020-09-29T00:24:40.000
Update Date
2020-09-29T14:05:17.000
Closed Date
2020-09-29T00:24:40.000
Outcome
Information Provided
Priority
Standard
Method Received Description
311-App
Unique Key
500t000000ZkMq2AAF
20-00984166
Service Request Number: 20-00984166 • Address: 8140 WALNUT HILL LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00984166
Address
8140 WALNUT HILL LN, DALLAS, TX, 75231
City Council District
13
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-10-14T23:59:00.000
Status
In Progress
Created Date
2020-09-30T14:40:53.000
Update Date
2020-10-06T09:32:05.000
Closed Date
2020-09-30T14:40:53.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Zkm2QAAR
20-00930045
Service Request Number: 20-00930045 • Address: ROYAL ACRD S & MANDERVILLE LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00930045
Address
ROYAL ACRD S & MANDERVILLE LN, DALLAS, TX, 75231
City Council District
13
Department
Office of Homeless Solutions
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-10-14T23:59:00.000
Status
Closed
Created Date
2020-09-14T17:29:40.000
Update Date
2020-09-16T14:34:52.000
Closed Date
2020-09-14T17:29:40.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Zhf6FAAR
20-00984586
Service Request Number: 20-00984586 • Address: 6466 RIDGECREST RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00984586
Address
6466 RIDGECREST RD, DALLAS, TX, 75231
City Council District
13
Department
Sustainable Development and Construction
Service Request Type
Construction Site Complaint - SDC
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-10-14T23:59:00.000
Status
Closed
Created Date
2020-09-30T15:35:52.000
Update Date
2020-10-01T08:15:52.000
Closed Date
2020-09-30T15:35:52.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Zkn7jAAB
20-00961082
Service Request Number: 20-00961082 • Address: 7500 HOLLY HILL DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00961082
Address
7500 HOLLY HILL DR, DALLAS, TX, 75231
City Council District
13
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-10-15T23:59:00.000
Status
Closed
Created Date
2020-09-23T14:29:51.000
Update Date
2020-10-05T11:28:25.000
Closed Date
2020-09-23T14:29:51.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000ZjTUhAAN
20-00970141
Service Request Number: 20-00970141 • Address: 7510 HOLLY HILL DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00970141
Address
7510 HOLLY HILL DR, DALLAS, TX, 75231
City Council District
13
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-10-16T23:59:00.000
Status
Closed
Created Date
2020-09-25T19:45:03.000
Update Date
2020-09-28T10:23:17.000
Closed Date
2020-09-25T19:45:03.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000ZjxLMAAZ
20-00780074
Service Request Number: 20-00780074 • Address: PARK LN & HEMLOCK AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00780074
Address
PARK LN & HEMLOCK AVE, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Sign - New - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-10-16T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-07-23T15:39:32.000
Update Date
2020-07-29T14:44:02.000
Closed Date
2020-07-23T15:39:32.000
Priority
MCC
Method Received Description
Phone
Unique Key
500t000000XebHYAAZ
20-00970171
Service Request Number: 20-00970171 • Address: 7501 HOLLY HILL DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00970171
Address
7501 HOLLY HILL DR, DALLAS, TX, 75231
City Council District
13
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-10-16T23:59:00.000
Status
Closed
Created Date
2020-09-25T19:57:44.000
Update Date
2020-09-28T10:26:39.000
Closed Date
2020-09-25T19:57:44.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000ZjxOBAAZ
20-00977434
Service Request Number: 20-00977434 • Address: EASTRIDGE DR & RIDGECREST RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00977434
Address
EASTRIDGE DR & RIDGECREST RD, DALLAS, TX, 75231
City Council District
13
Department
Police Department
Service Request Type
Traffic Violations (Chronic) - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-10-19T23:59:00.000
Status
Closed
Created Date
2020-09-29T08:35:09.000
Update Date
2020-10-01T08:20:53.000
Closed Date
2020-09-29T08:35:09.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000ZkPSVAA3
20-00905785
Service Request Number: 20-00905785 • Address: 6431 RIDGECREST RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00905785
Address
6431 RIDGECREST RD, DALLAS, TX, 75231
City Council District
13
Department
Police Department
Service Request Type
Narcotics/Vice Complaint - DPD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-10-19T23:59:00.000
Status
Closed
Created Date
2020-09-07T18:49:43.000
Update Date
2020-09-11T18:36:49.000
Closed Date
2020-09-07T18:49:43.000
Outcome
Request Documented
Priority
Standard
Method Received Description
API
Unique Key
500t000000Ynaa8AAB
20-00953927
Service Request Number: 20-00953927 • Address: ROYAL ACRD S & MANDERVILLE LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00953927
Address
ROYAL ACRD S & MANDERVILLE LN, DALLAS, TX, 75231
City Council District
13
Department
Office of Homeless Solutions
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-10-21T23:59:00.000
Status
Closed
Created Date
2020-09-21T19:43:44.000
Update Date
2020-09-23T14:41:01.000
Closed Date
2020-09-21T19:43:44.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Zj369AAB
20-00969894
Service Request Number: 20-00969894 • Address: MANDERVILLE LN & ROYAL ACRD S, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00969894
Address
MANDERVILLE LN & ROYAL ACRD S, DALLAS, TX, 75231
City Council District
13
Department
Office of Homeless Solutions
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-10-25T23:59:00.000
Status
Closed
Created Date
2020-09-25T17:58:49.000
Update Date
2020-09-30T08:11:52.000
Closed Date
2020-09-25T17:58:49.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000ZjwnxAAB
20-00594223
Service Request Number: 20-00594223 • Address: 5400 BLAIR RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00594223
Address
5400 BLAIR RD, DALLAS, TX, 75231
City Council District
13
Department
Sanitation
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-10-28T23:59:00.000
Status
Closed
Created Date
2020-06-08T17:01:58.000
Update Date
2020-06-11T15:02:50.000
Closed Date
2020-06-08T17:01:58.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Vw4ejAAB
20-00936308
Service Request Number: 20-00936308 • Address: 6810 GREENVILLE AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00936308
Address
6810 GREENVILLE AVE, DALLAS, TX, 75231
City Council District
13
Department
Water Utilities
Service Request Type
Creek Bank Erosion - DWU
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-10-28T23:59:00.000
Status
New
Created Date
2020-09-16T10:30:17.000
Update Date
2020-09-16T10:30:30.000
Closed Date
2020-09-16T10:30:17.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Zi3OcAAJ
20-00875062
Service Request Number: 20-00875062 • Address: 6950 GREENVILLE AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00875062
Address
6950 GREENVILLE AVE, DALLAS, TX, 75231
City Council District
13
Department
Code Compliance
Service Request Type
Restaurant/Food Complaint - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-10-30T23:59:00.000
Status
Closed
Created Date
2020-08-27T15:42:02.000
Update Date
2020-08-28T13:29:22.000
Closed Date
2020-08-27T15:42:02.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000YjIeRAAV
20-00906101
Service Request Number: 20-00906101 • Address: MELODY LN & SHADY BROOK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00906101
Address
MELODY LN & SHADY BROOK LN, DALLAS, TX, 75231
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-11-11T00:59:00.000
Status
In Progress
Created Date
2020-09-08T07:35:52.000
Update Date
2020-09-10T14:33:08.000
Closed Date
2020-09-08T07:35:52.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000YncupAAB
20-00880425
Service Request Number: 20-00880425 • Address: CARUTH PLAZA & PARK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00880425
Address
CARUTH PLAZA & PARK LN, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Signal - New - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-11-24T00:59:00.000
Status
Closed
Created Date
2020-08-29T12:19:10.000
Update Date
2020-09-01T08:25:06.000
Closed Date
2020-08-29T12:19:10.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000YjZvoAAF
20-00884836
Service Request Number: 20-00884836 • Address: BLACKWELL ST & GREENVILLE AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00884836
Address
BLACKWELL ST & GREENVILLE AVE, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Signal - New - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-11-24T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-08-29T12:35:29.000
Update Date
2020-08-31T14:44:15.000
Closed Date
2020-08-29T12:35:29.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000YjtN3AAJ
20-00682278
Service Request Number: 20-00682278 • Address: 6538 RIDGECREST RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00682278
Address
6538 RIDGECREST RD, DALLAS, TX, 75231
City Council District
13
Department
Sanitation
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-11-25T00:59:00.000
Status
Closed
Created Date
2020-07-02T08:34:05.000
Update Date
2020-07-13T13:01:07.000
Closed Date
2020-07-02T08:34:05.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000WwSpcAAF
20-00971084
Service Request Number: 20-00971084 • Address: HOLLY HILL DR & GREENVILLE AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00971084
Address
HOLLY HILL DR & GREENVILLE AVE, DALLAS, TX, 75231
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-12-02T00:59:00.000
Status
Closed
Created Date
2020-09-26T13:51:24.000
Update Date
2020-09-30T14:54:06.000
Closed Date
2020-09-26T13:51:24.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Zjzb8AAB
20-00723996
Service Request Number: 20-00723996 • Address: EASTRIDGE DR & RIDGECREST RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00723996
Address
EASTRIDGE DR & RIDGECREST RD, DALLAS, TX, 75231
City Council District
13
Department
Sanitation
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-12-04T00:59:00.000
Status
Closed
Created Date
2020-07-13T18:53:17.000
Update Date
2020-07-17T08:56:22.000
Closed Date
2020-07-13T18:53:17.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000WypbcAAB
20-00978419
Service Request Number: 20-00978419 • Address: E NORTHWEST HWY & SHADY BROOK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00978419
Address
E NORTHWEST HWY & SHADY BROOK LN, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Markings - New - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-12-24T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-09-29T00:24:40.000
Update Date
2020-09-29T11:02:02.000
Closed Date
2020-09-29T00:24:40.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000ZkSm1AAF
20-00935516
Service Request Number: 20-00935516 • Address: 6810 GREENVILLE AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00935516
Address
6810 GREENVILLE AVE, DALLAS, TX, 75231
City Council District
13
Department
Water Utilities
Service Request Type
Creek/Culvert Maintenance -DWU
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2021-01-26T00:59:00.000
Status
Closed
Created Date
2020-09-16T08:43:32.000
Update Date
2020-09-22T08:29:33.000
Closed Date
2020-09-16T08:43:32.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Web
Unique Key
500t000000Zi11KAAR
20-00902189
Service Request Number: 20-00902189 • Address: PARK LN & LARMANDA ST, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00902189
Address
PARK LN & LARMANDA ST, DALLAS, TX, 75231
City Council District
13
Department
Sanitation
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2021-01-29T00:59:00.000
Status
Closed
Created Date
2020-09-04T21:35:47.000
Update Date
2020-09-11T16:29:25.000
Closed Date
2020-09-04T21:35:47.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000YwrltAAB
20-00024593
Service Request Number: 20-00024593 • Address: 5750 PHOENIX DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00024593
Address
5750 PHOENIX DR, DALLAS, TX, 75231
City Council District
13
Department
Code Compliance
Service Request Type
Single Family Rental Inspection - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2021-06-03T23:59:00.000
Status
In Progress
Created Date
2020-01-08T17:22:18.000
Update Date
2020-06-26T17:01:30.000
Closed Date
2020-01-08T17:22:18.000
Priority
Standard
Method Received Description
Web
Unique Key
500t000000Q0NmrAAF
20-00030602
Service Request Number: 20-00030602 • Address: 5750 PHOENIX DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00030602
Address
5750 PHOENIX DR, DALLAS, TX, 75231
City Council District
13
Department
Code Compliance
Service Request Type
Single Family Rental Inspection - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2021-06-07T23:59:00.000
Status
In Progress
Created Date
2020-01-10T12:03:56.000
Update Date
2020-06-26T17:03:29.000
Closed Date
2020-01-10T12:03:56.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Q0dC9AAJ
20-00030589
Service Request Number: 20-00030589 • Address: 5750 PHOENIX DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00030589
Address
5750 PHOENIX DR, DALLAS, TX, 75231
City Council District
13
Department
Code Compliance
Service Request Type
Single Family Rental Inspection - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2021-06-07T23:59:00.000
Status
In Progress
Created Date
2020-01-10T12:03:04.000
Update Date
2020-06-26T17:02:31.000
Closed Date
2020-01-10T12:03:04.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Q0dArAAJ
20-00037150
Service Request Number: 20-00037150 • Address: 7525 HOLLY HILL DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00037150
Address
7525 HOLLY HILL DR, DALLAS, TX, 75231
City Council District
13
Department
Code Compliance
Service Request Type
Single Family Rental Inspection - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2021-06-08T23:59:00.000
Status
In Progress
Created Date
2020-01-13T11:00:17.000
Update Date
2020-06-30T15:12:29.000
Closed Date
2020-01-13T11:00:17.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Q0touAAB
20-00052778
Service Request Number: 20-00052778 • Address: 7043 HOLLY HILL DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00052778
Address
7043 HOLLY HILL DR, DALLAS, TX, 75231
City Council District
13
Department
Code Compliance
Service Request Type
Single Family Rental Inspection - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2021-06-11T23:59:00.000
Status
In Progress
Created Date
2020-01-16T15:14:00.000
Update Date
2020-06-30T14:06:43.000
Closed Date
2020-01-16T15:14:00.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000R2dUiAAJ
20-00088529
Service Request Number: 20-00088529 • Address: 6724 EASTRIDGE DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00088529
Address
6724 EASTRIDGE DR, DALLAS, TX, 75231
City Council District
13
Department
Code Compliance
Service Request Type
Single Family Rental Inspection - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2021-06-21T23:59:00.000
Status
Closed
Created Date
2020-01-27T16:38:37.000
Update Date
2020-07-09T10:31:36.000
Closed Date
2020-01-27T16:38:37.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000R3wtRAAR