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Midtown 311 Code Red

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2018 to present.

Services 311 Customer Service Dataset kaf9-eak2 15 fields
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Showing 50 real records
20-00119785
Service Request Number: 20-00119785 • Address: 7510 HOLLY HILL DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00119785
Address
7510 HOLLY HILL DR, DALLAS, TX, 75231
City Council District
13
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-02-14T00:59:00.000
Status
Closed
Created Date
2020-02-04T19:59:54.000
Update Date
2020-02-06T07:29:25.000
Closed Date
2020-02-04T19:59:54.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000R58NeAAJ
20-00144167
Service Request Number: 20-00144167 • Address: MANDERVILLE LN & MIDTOWN BLVD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00144167
Address
MANDERVILLE LN & MIDTOWN BLVD, DALLAS, TX, 75231
City Council District
13
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-02-14T00:59:00.000
Status
Closed
Created Date
2020-02-11T16:04:12.000
Update Date
2020-02-11T16:56:04.000
Closed Date
2020-02-11T16:04:12.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000RjwpSAAR
20-00148686
Service Request Number: 20-00148686 • Address: 7152 FAIR OAKS AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00148686
Address
7152 FAIR OAKS AVE, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2020-02-14T00:59:00.000
Status
Closed
Created Date
2020-02-12T15:21:00.000
Update Date
2020-02-12T16:12:12.000
Closed Date
2020-02-12T15:21:00.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000Rk7w1AAB
20-00135222
Service Request Number: 20-00135222 • Address: MEADOW RD & MANDERVILLE LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00135222
Address
MEADOW RD & MANDERVILLE LN, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-02-14T00:59:00.000
Status
Closed
Created Date
2020-02-09T14:57:49.000
Update Date
2020-02-10T07:36:26.000
Closed Date
2020-02-09T14:57:49.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000R5jOTAAZ
20-00131222
Service Request Number: 20-00131222 • Address: E NORTHWEST HWY & SHADY BROOK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00131222
Address
E NORTHWEST HWY & SHADY BROOK LN, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Signal - Timing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-02-14T00:59:00.000
Status
Closed
Created Date
2020-02-07T15:03:18.000
Update Date
2020-02-10T07:51:30.000
Closed Date
2020-02-07T15:03:18.000
Outcome
No Action Required
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000R5bmmAAB
20-00140901
Service Request Number: 20-00140901 • Address: LEONA AVE & HOLLY HILL DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00140901
Address
LEONA AVE & HOLLY HILL DR, DALLAS, TX, 75231
City Council District
13
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-02-14T00:59:00.000
Status
Closed
Created Date
2020-02-11T08:50:41.000
Update Date
2020-02-11T10:18:10.000
Closed Date
2020-02-11T08:50:41.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000RjpXlAAJ
20-00147027
Service Request Number: 20-00147027 • Address: 8560 PARK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00147027
Address
8560 PARK LN, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-02-14T00:59:00.000
Status
Closed
Created Date
2020-02-12T11:58:41.000
Update Date
2020-02-12T14:51:24.000
Closed Date
2020-02-12T11:58:41.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000Rk4QbAAJ
20-00154742
Service Request Number: 20-00154742 • Address: N CENTRAL EXPY SB & PARK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00154742
Address
N CENTRAL EXPY SB & PARK LN, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Police Assist - DAS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-02-15T00:59:00.000
Status
Closed
Created Date
2020-02-13T20:00:33.000
Update Date
2020-02-13T20:23:25.000
Closed Date
2020-02-13T20:00:33.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000RkMFAAA3
20-00131342
Service Request Number: 20-00131342 • Address: 6508 RIDGECREST RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00131342
Address
6508 RIDGECREST RD, DALLAS, TX, 75231
City Council District
13
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-02-15T00:59:00.000
Status
Closed
Created Date
2020-02-07T15:20:33.000
Update Date
2020-02-18T09:49:26.000
Closed Date
2020-02-07T15:20:33.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000R5c21AAB
20-00134686
Service Request Number: 20-00134686 • Address: 8000 WALNUT HILL LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00134686
Address
8000 WALNUT HILL LN, DALLAS, TX, 75231
City Council District
13
Department
Police Department
Service Request Type
Panhandling - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-02-15T00:59:00.000
Status
Closed
Created Date
2020-02-09T02:29:36.000
Update Date
2020-07-12T01:14:22.000
Closed Date
2020-02-09T02:29:36.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000R5iDoAAJ
20-00136818
Service Request Number: 20-00136818 • Address: BLACKWELL ST & GREENVILLE AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00136818
Address
BLACKWELL ST & GREENVILLE AVE, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Signal - Other Dispatch - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-02-15T00:59:00.000
Status
Closed
Created Date
2020-02-10T11:06:28.000
Update Date
2020-02-10T13:04:47.000
Closed Date
2020-02-10T11:06:28.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000R5njaAAB
20-00145163
Service Request Number: 20-00145163 • Address: 6008 RIDGECREST RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00145163
Address
6008 RIDGECREST RD, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-02-15T00:59:00.000
Status
Closed
Created Date
2020-02-11T19:25:15.000
Update Date
2020-02-11T20:38:41.000
Closed Date
2020-02-11T19:25:15.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000Rjz0rAAB
20-00135513
Service Request Number: 20-00135513 • Address: 8224 PARK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00135513
Address
8224 PARK LN, DALLAS, TX, 75231
City Council District
13
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-02-15T00:59:00.000
Status
Closed
Created Date
2020-02-09T18:40:21.000
Update Date
2020-07-12T01:08:15.000
Closed Date
2020-02-09T18:40:21.000
Outcome
Request Documented
Priority
Standard
Method Received Description
API
Unique Key
500t000000R5jujAAB
20-00152583
Service Request Number: 20-00152583 • Address: 8900 PARK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00152583
Address
8900 PARK LN, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-02-15T00:59:00.000
Status
Closed
Created Date
2020-02-13T13:59:57.000
Update Date
2020-02-13T15:23:57.000
Closed Date
2020-02-13T13:59:57.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000RkHnqAAF
20-00146362
Service Request Number: 20-00146362 • Address: 5951 MELODY LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00146362
Address
5951 MELODY LN, DALLAS, TX, 75231
City Council District
13
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-02-15T00:59:00.000
Status
Closed
Created Date
2020-02-12T10:41:40.000
Update Date
2020-07-12T01:17:11.000
Closed Date
2020-02-12T10:41:40.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000Rk2vrAAB
20-00149156
Service Request Number: 20-00149156 • Address: 6033 E NORTHWEST HWY, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00149156
Address
6033 E NORTHWEST HWY, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-02-16T00:59:00.000
Status
Closed
Created Date
2020-02-12T16:20:26.000
Update Date
2020-02-13T09:34:07.000
Closed Date
2020-02-12T16:20:26.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000Rk8w2AAB
20-00150798
Service Request Number: 20-00150798 • Address: 8560 PARK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00150798
Address
8560 PARK LN, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-02-17T00:59:00.000
Status
Closed
Created Date
2020-02-13T10:01:28.000
Update Date
2020-02-13T16:06:30.000
Closed Date
2020-02-13T10:01:28.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000RkDfsAAF
20-00154589
Service Request Number: 20-00154589 • Address: 6033 MELODY LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00154589
Address
6033 MELODY LN, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-02-17T00:59:00.000
Status
Closed
Created Date
2020-02-13T18:27:49.000
Update Date
2020-02-13T20:15:53.000
Closed Date
2020-02-13T18:27:49.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000RkLpCAAV
20-00154975
Service Request Number: 20-00154975 • Address: WALNUT HILL LN & N CENTRAL EXPY SB, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00154975
Address
WALNUT HILL LN & N CENTRAL EXPY SB, DALLAS, TX, 75231
City Council District
13
Department
Public Works
Service Request Type
Snow/Ice Sanding - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-02-18T00:59:00.000
Status
Closed
Created Date
2020-02-14T07:31:22.000
Update Date
2020-02-14T11:24:40.000
Closed Date
2020-02-14T07:31:22.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000RkNbMAAV
20-00137698
Service Request Number: 20-00137698 • Address: 7031 HOLLY HILL DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00137698
Address
7031 HOLLY HILL DR, DALLAS, TX, 75231
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-02-18T00:59:00.000
Status
Closed
Created Date
2020-02-10T12:50:19.000
Update Date
2020-03-02T10:56:15.000
Closed Date
2020-02-10T12:50:19.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000R5peXAAR
20-00159165
Service Request Number: 20-00159165 • Address: 6008 RIDGECREST RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00159165
Address
6008 RIDGECREST RD, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-02-18T00:59:00.000
Status
Closed
Created Date
2020-02-14T17:58:49.000
Update Date
2020-02-14T23:23:20.000
Closed Date
2020-02-14T17:58:49.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000RkW62AAF
20-00143275
Service Request Number: 20-00143275 • Address: GREENVILLE AVE & WALNUT HILL LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00143275
Address
GREENVILLE AVE & WALNUT HILL LN, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Signal - Other Dispatch - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-02-18T00:59:00.000
Status
Closed
Created Date
2020-02-11T14:08:03.000
Update Date
2020-02-12T07:43:22.000
Closed Date
2020-02-11T14:08:03.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000RjuqxAAB
20-00140814
Service Request Number: 20-00140814 • Address: GREENVILLE AVE & PINELAND DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00140814
Address
GREENVILLE AVE & PINELAND DR, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-02-18T00:59:00.000
Status
Closed
Created Date
2020-02-11T07:55:38.000
Update Date
2020-02-11T09:06:49.000
Closed Date
2020-02-11T07:55:38.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000RjpBzAAJ
20-00160826
Service Request Number: 20-00160826 • Address: 5759 PINELAND DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00160826
Address
5759 PINELAND DR, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2020-02-18T00:59:00.000
Status
Closed
Created Date
2020-02-16T08:32:36.000
Update Date
2020-02-16T09:28:19.000
Closed Date
2020-02-16T08:32:36.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000RkZYQAA3
20-00161260
Service Request Number: 20-00161260 • Address: 6050 MELODY LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00161260
Address
6050 MELODY LN, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-02-18T00:59:00.000
Status
Closed
Created Date
2020-02-16T13:47:40.000
Update Date
2020-02-16T16:29:01.000
Closed Date
2020-02-16T13:47:40.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000RkaHfAAJ
20-00145276
Service Request Number: 20-00145276 • Address: GREENVILLE AVE & PINELAND DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00145276
Address
GREENVILLE AVE & PINELAND DR, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-02-18T00:59:00.000
Status
Closed
Created Date
2020-02-11T21:22:50.000
Update Date
2020-02-12T07:40:24.000
Closed Date
2020-02-11T21:22:50.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000RjzNqAAJ
20-00160476
Service Request Number: 20-00160476 • Address: 8565 PARK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00160476
Address
8565 PARK LN, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-02-19T00:59:00.000
Status
Closed
Created Date
2020-02-15T17:58:31.000
Update Date
2020-02-16T11:04:45.000
Closed Date
2020-02-15T17:58:31.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000RkYmlAAF
20-00147306
Service Request Number: 20-00147306 • Address: GREENVILLE AVE & PINELAND DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00147306
Address
GREENVILLE AVE & PINELAND DR, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-02-19T00:59:00.000
Status
Closed
Created Date
2020-02-12T12:27:18.000
Update Date
2020-02-12T16:43:00.000
Closed Date
2020-02-12T12:27:18.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000Rk51cAAB
20-00164410
Service Request Number: 20-00164410 • Address: 6333 MELODY LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00164410
Address
6333 MELODY LN, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-02-19T00:59:00.000
Status
Closed
Created Date
2020-02-17T21:59:11.000
Update Date
2020-02-17T23:15:59.000
Closed Date
2020-02-17T21:59:11.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000Rkh9nAAB
20-00159743
Service Request Number: 20-00159743 • Address: 8565 PARK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00159743
Address
8565 PARK LN, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-02-19T00:59:00.000
Status
Closed
Created Date
2020-02-15T10:13:29.000
Update Date
2020-02-15T16:23:44.000
Closed Date
2020-02-15T10:13:29.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000RkXWwAAN
20-00155739
Service Request Number: 20-00155739 • Address: 5480 LA SIERRA DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00155739
Address
5480 LA SIERRA DR, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
2 Hours
Overall Service Request Due Date
2020-02-19T00:59:00.000
Status
Closed
Created Date
2020-02-14T10:25:11.000
Update Date
2020-02-14T11:26:01.000
Closed Date
2020-02-14T10:25:11.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000RkPPHAA3
20-00148105
Service Request Number: 20-00148105 • Address: E NORTHWEST HWY & SHADY BROOK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00148105
Address
E NORTHWEST HWY & SHADY BROOK LN, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Signal - Stuck - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-02-19T00:59:00.000
Status
Closed
Created Date
2020-02-12T14:07:43.000
Update Date
2020-02-12T16:44:25.000
Closed Date
2020-02-12T14:07:43.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000Rk6fOAAR
20-00155521
Service Request Number: 20-00155521 • Address: GREENVILLE AVE & WALNUT HILL LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00155521
Address
GREENVILLE AVE & WALNUT HILL LN, DALLAS, TX, 75231
City Council District
13
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-02-19T00:59:00.000
Status
Closed
Created Date
2020-02-14T10:02:43.000
Update Date
2020-02-14T12:33:42.000
Closed Date
2020-02-14T10:02:43.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000RkP0gAAF
20-00144688
Service Request Number: 20-00144688 • Address: 6754 EASTRIDGE DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00144688
Address
6754 EASTRIDGE DR, DALLAS, TX, 75231
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-02-19T00:59:00.000
Status
Closed
Created Date
2020-02-11T17:10:58.000
Update Date
2020-02-14T11:48:45.000
Closed Date
2020-02-11T17:10:58.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Rjxw0AAB
20-00061263
Service Request Number: 20-00061263 • Address: 8560 PARK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00061263
Address
8560 PARK LN, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Overall Service Request Due Date
2020-02-20T00:59:00.000
Status
Closed
Created Date
2020-01-20T08:40:34.000
Update Date
2020-01-27T03:17:11.000
Closed Date
2020-01-20T08:40:34.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000R2vefAAB
20-00137007
Service Request Number: 20-00137007 • Address: 6742 GREENVILLE AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00137007
Address
6742 GREENVILLE AVE, DALLAS, TX, 75231
City Council District
13
Department
Sustainable Development and Construction
Service Request Type
City Property Management/ Real Estate - SDC
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-02-20T00:59:00.000
Status
Closed
Created Date
2020-02-10T11:31:30.000
Update Date
2020-06-22T14:24:50.000
Closed Date
2020-02-10T11:31:30.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000R5o9dAAB
20-00163833
Service Request Number: 20-00163833 • Address: 6050 RIDGECREST RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00163833
Address
6050 RIDGECREST RD, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-02-21T00:59:00.000
Status
Closed
Created Date
2020-02-17T17:01:23.000
Update Date
2020-02-17T20:33:44.000
Closed Date
2020-02-17T17:01:23.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000RkfxvAAB
20-00129486
Service Request Number: 20-00129486 • Address: 6531 RIDGECREST RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00129486
Address
6531 RIDGECREST RD, DALLAS, TX, 75231
City Council District
13
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-02-21T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-02-06T17:20:03.000
Update Date
2020-07-12T01:16:22.000
Closed Date
2020-02-06T17:20:03.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000R5YGnAAN
20-00165676
Service Request Number: 20-00165676 • Address: 8182 MANDERVILLE LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00165676
Address
8182 MANDERVILLE LN, DALLAS, TX, 75231
City Council District
13
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-02-21T00:59:00.000
Status
Closed
Created Date
2020-02-18T11:01:42.000
Update Date
2020-07-12T01:17:04.000
Closed Date
2020-02-18T11:01:42.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000RklPpAAJ
20-00127967
Service Request Number: 20-00127967 • Address: N CENTRAL EXPY SB & WALNUT HILL LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00127967
Address
N CENTRAL EXPY SB & WALNUT HILL LN, DALLAS, TX, 75231
City Council District
13
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-02-21T00:59:00.000
Status
Closed
Created Date
2020-02-06T18:08:10.000
Update Date
2020-07-12T00:54:21.000
Closed Date
2020-02-06T18:08:10.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Email
Unique Key
500t000000R5Tb2AAF
20-00140826
Service Request Number: 20-00140826 • Address: 11098 N CENTRAL SERV NB, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00140826
Address
11098 N CENTRAL SERV NB, DALLAS, TX, 75231
City Council District
13
Department
Police Department
Service Request Type
Panhandling - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-02-21T00:59:00.000
Status
Closed
Created Date
2020-02-11T08:04:26.000
Update Date
2020-02-18T09:56:39.000
Closed Date
2020-02-11T08:04:26.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000RjpEUAAZ
20-00135537
Service Request Number: 20-00135537 • Address: TWIN HILLS AVE & E NORTHWEST HWY, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00135537
Address
TWIN HILLS AVE & E NORTHWEST HWY, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-02-22T00:59:00.000
Status
Closed
Created Date
2020-02-09T19:06:57.000
Update Date
2020-07-12T01:09:01.000
Closed Date
2020-02-09T19:06:57.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000R5jxEAAR
20-00157468
Service Request Number: 20-00157468 • Address: 9648 N CENTRAL EXPY NB, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00157468
Address
9648 N CENTRAL EXPY NB, DALLAS, TX, 75231
City Council District
13
Department
Police Department
Service Request Type
Panhandling - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-02-22T00:59:00.000
Status
Closed
Created Date
2020-02-14T14:10:27.000
Update Date
2020-02-25T08:16:06.000
Closed Date
2020-02-14T14:10:27.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000RkSrTAAV
20-00160130
Service Request Number: 20-00160130 • Address: 7842 MINGLEWOOD LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00160130
Address
7842 MINGLEWOOD LN, DALLAS, TX, 75231
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-02-22T00:59:00.000
Status
Closed
Created Date
2020-02-15T14:42:47.000
Update Date
2020-02-20T09:24:19.000
Closed Date
2020-02-15T14:42:47.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000RkYFDAA3
20-00172687
Service Request Number: 20-00172687 • Address: 6514 RIDGECREST RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00172687
Address
6514 RIDGECREST RD, DALLAS, TX, 75231
City Council District
13
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-02-22T00:59:00.000
Status
Closed
Created Date
2020-02-19T15:01:50.000
Update Date
2020-02-19T15:15:54.000
Closed Date
2020-02-19T15:01:50.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000Rl2sjAAB
20-00174372
Service Request Number: 20-00174372 • Address: GREENVILLE AVE & MEADOW RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00174372
Address
GREENVILLE AVE & MEADOW RD, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-02-23T00:59:00.000
Status
Closed
Created Date
2020-02-19T22:05:20.000
Update Date
2020-02-20T08:15:40.000
Closed Date
2020-02-19T22:05:20.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000Rl6k0AAB
20-00073454
Service Request Number: 20-00073454 • Address: N CENTRAL EXPY SB & WALNUT HILL LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00073454
Address
N CENTRAL EXPY SB & WALNUT HILL LN, DALLAS, TX, 75231
City Council District
13
Department
Office of Homeless Solutions
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-02-23T00:59:00.000
Status
Closed
Created Date
2020-01-23T09:27:06.000
Update Date
2020-07-12T01:17:27.000
Closed Date
2020-01-23T09:27:06.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000R3OlVAAV
20-00181899
Service Request Number: 20-00181899 • Address: 6050 MELODY LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00181899
Address
6050 MELODY LN, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-02-23T00:59:00.000
Status
Closed
Created Date
2020-02-21T14:28:27.000
Update Date
2020-02-21T15:10:34.000
Closed Date
2020-02-21T14:28:27.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000RlQRCAA3
20-00159755
Service Request Number: 20-00159755 • Address: 6298 RIDGECREST RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00159755
Address
6298 RIDGECREST RD, DALLAS, TX, 75231
City Council District
13
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-02-23T00:59:00.000
Status
Closed
Created Date
2020-02-15T10:22:07.000
Update Date
2020-02-19T14:52:38.000
Closed Date
2020-02-15T10:22:07.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000RkXYOAA3
20-00180435
Service Request Number: 20-00180435 • Address: 8560 PARK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00180435
Address
8560 PARK LN, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-02-23T00:59:00.000
Status
Closed
Created Date
2020-02-21T11:14:20.000
Update Date
2020-02-21T13:05:32.000
Closed Date
2020-02-21T11:14:20.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000RlN4eAAF
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