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Midtown 311 Code Red

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2018 to present.

Services 311 Customer Service Dataset kaf9-eak2 15 fields
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Showing 50 real records
20-00159755
Service Request Number: 20-00159755 • Address: 6298 RIDGECREST RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00159755
Address
6298 RIDGECREST RD, DALLAS, TX, 75231
City Council District
13
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-02-23T00:59:00.000
Status
Closed
Created Date
2020-02-15T10:22:07.000
Update Date
2020-02-19T14:52:38.000
Closed Date
2020-02-15T10:22:07.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000RkXYOAA3
20-00181401
Service Request Number: 20-00181401 • Address: 6606 RIDGECREST RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00181401
Address
6606 RIDGECREST RD, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2020-02-23T00:59:00.000
Status
Closed
Created Date
2020-02-21T13:22:30.000
Update Date
2020-02-21T13:39:49.000
Closed Date
2020-02-21T13:22:30.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000RlPGXAA3
20-00180443
Service Request Number: 20-00180443 • Address: 8560 PARK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00180443
Address
8560 PARK LN, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-02-23T00:59:00.000
Status
Closed
Created Date
2020-02-21T11:15:27.000
Update Date
2020-02-21T13:05:42.000
Closed Date
2020-02-21T11:15:27.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000RlN6BAAV
20-00186374
Service Request Number: 20-00186374 • Address: 9350 N CENTRAL EXPY NB, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00186374
Address
9350 N CENTRAL EXPY NB, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Police Assist - DAS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-02-25T00:59:00.000
Status
Closed
Created Date
2020-02-23T18:37:23.000
Update Date
2020-02-23T19:23:24.000
Closed Date
2020-02-23T18:37:23.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000RlZL1AAN
20-00167619
Service Request Number: 20-00167619 • Address: GREENVILLE AVE & PINELAND DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00167619
Address
GREENVILLE AVE & PINELAND DR, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-02-25T00:59:00.000
Status
Closed
Created Date
2020-02-18T15:16:47.000
Update Date
2020-02-18T16:49:15.000
Closed Date
2020-02-18T15:16:47.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000Rkq51AAB
20-00181508
Service Request Number: 20-00181508 • Address: 6606 RIDGECREST RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00181508
Address
6606 RIDGECREST RD, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-02-25T00:59:00.000
Status
Closed
Created Date
2020-02-21T13:36:42.000
Update Date
2020-02-21T13:45:19.000
Closed Date
2020-02-21T13:36:42.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000RlPTRAA3
20-00181556
Service Request Number: 20-00181556 • Address: 6606 RIDGECREST RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00181556
Address
6606 RIDGECREST RD, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-02-25T00:59:00.000
Status
Closed
Created Date
2020-02-21T13:41:31.000
Update Date
2020-02-21T15:39:54.000
Closed Date
2020-02-21T13:41:31.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000RlPZoAAN
20-00141436
Service Request Number: 20-00141436 • Address: 8149 WALNUT HILL LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00141436
Address
8149 WALNUT HILL LN, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-02-26T00:59:00.000
Status
Closed
Created Date
2020-02-11T10:16:52.000
Update Date
2020-02-18T15:57:11.000
Closed Date
2020-02-11T10:16:52.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000RjqrSAAR
20-00187606
Service Request Number: 20-00187606 • Address: 9700 N CENTRAL EXPY NB, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00187606
Address
9700 N CENTRAL EXPY NB, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-02-26T00:59:00.000
Status
Closed
Created Date
2020-02-24T10:57:42.000
Update Date
2020-02-24T13:05:12.000
Closed Date
2020-02-24T10:57:42.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000RldiYAAR
20-00141478
Service Request Number: 20-00141478 • Address: MANDERVILLE LN & GLEN LAKES DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00141478
Address
MANDERVILLE LN & GLEN LAKES DR, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-02-26T00:59:00.000
Status
Closed
Created Date
2020-02-11T10:21:24.000
Update Date
2020-03-03T16:54:27.000
Closed Date
2020-02-11T10:21:24.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000RjqwhAAB
20-00190658
Service Request Number: 20-00190658 • Address: 6738 EASTRIDGE DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00190658
Address
6738 EASTRIDGE DR, DALLAS, TX, 75231
City Council District
13
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2020-02-26T00:59:00.000
Status
Closed
Created Date
2020-02-24T17:28:59.000
Update Date
2020-02-24T17:29:05.000
Closed Date
2020-02-24T17:28:59.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000RlkScAAJ
20-00142303
Service Request Number: 20-00142303 • Address: 7962 MANDERVILLE LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00142303
Address
7962 MANDERVILLE LN, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-02-26T00:59:00.000
Status
Closed
Created Date
2020-02-11T11:59:37.000
Update Date
2020-02-18T15:56:29.000
Closed Date
2020-02-11T11:59:37.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000RjsjpAAB
20-00116139
Service Request Number: 20-00116139 • Address: 7709 FAIR OAKS AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00116139
Address
7709 FAIR OAKS AVE, DALLAS, TX, 75231
City Council District
13
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-02-26T00:59:00.000
Status
Closed
Created Date
2020-02-04T10:29:43.000
Update Date
2020-02-26T10:47:19.000
Closed Date
2020-02-04T10:29:43.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000R50RgAAJ
20-00141038
Service Request Number: 20-00141038 • Address: 8144 WALNUT HILL LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00141038
Address
8144 WALNUT HILL LN, DALLAS, TX, 75231
City Council District
13
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-02-26T00:59:00.000
Status
Closed
Created Date
2020-02-11T09:24:25.000
Update Date
2020-02-14T09:13:42.000
Closed Date
2020-02-11T09:24:25.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000RjpwgAAB
20-00177278
Service Request Number: 20-00177278 • Address: 8202 MILROY LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00177278
Address
8202 MILROY LN, DALLAS, TX, 75231
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-02-26T00:59:00.000
Status
Closed
Created Date
2020-02-20T14:24:01.000
Update Date
2020-02-20T17:20:35.000
Closed Date
2020-02-20T14:24:01.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000RlEVMAA3
20-00164092
Service Request Number: 20-00164092 • Address: 6050 MELODY LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00164092
Address
6050 MELODY LN, DALLAS, TX, 75231
City Council District
13
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-02-27T00:59:00.000
Status
Closed
Created Date
2020-02-17T17:59:29.000
Update Date
2020-02-25T08:14:25.000
Closed Date
2020-02-17T17:59:29.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000RkgOwAAJ
20-00188128
Service Request Number: 20-00188128 • Address: 8111 MEADOW RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00188128
Address
8111 MEADOW RD, DALLAS, TX, 75231
City Council District
13
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-02-27T00:59:00.000
Status
Closed
Created Date
2020-02-24T12:05:13.000
Update Date
2020-07-12T01:16:24.000
Closed Date
2020-02-24T12:05:13.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000RleviAAB
20-00178993
Service Request Number: 20-00178993 • Address: GREENVILLE AVE & WALNUT HILL LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00178993
Address
GREENVILLE AVE & WALNUT HILL LN, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-02-27T00:59:00.000
Status
Closed
Created Date
2020-02-20T18:14:57.000
Update Date
2020-02-21T07:55:58.000
Closed Date
2020-02-20T18:14:57.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000RlIG6AAN
20-00192770
Service Request Number: 20-00192770 • Address: WALNUT HILL LN & N CENTRAL EXPY SB, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00192770
Address
WALNUT HILL LN & N CENTRAL EXPY SB, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-02-27T00:59:00.000
Status
Closed
Created Date
2020-02-25T12:08:41.000
Update Date
2020-02-25T12:15:16.000
Closed Date
2020-02-25T12:08:41.000
Outcome
Work Not Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000RlqxlAAB
20-00177224
Service Request Number: 20-00177224 • Address: FAIR OAKS AVE & PINELAND DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00177224
Address
FAIR OAKS AVE & PINELAND DR, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Signal - Other Dispatch - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-02-27T00:59:00.000
Status
Closed
Created Date
2020-02-20T14:18:15.000
Update Date
2020-02-20T14:58:26.000
Closed Date
2020-02-20T14:18:15.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000RlEOuAAN
20-00177956
Service Request Number: 20-00177956 • Address: GREENVILLE AVE & WALNUT HILL LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00177956
Address
GREENVILLE AVE & WALNUT HILL LN, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-02-27T00:59:00.000
Status
Closed
Created Date
2020-02-20T15:48:20.000
Update Date
2020-02-20T16:58:41.000
Closed Date
2020-02-20T15:48:20.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000RlG43AAF
20-00178095
Service Request Number: 20-00178095 • Address: GREENVILLE AVE & WALNUT HILL LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00178095
Address
GREENVILLE AVE & WALNUT HILL LN, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-02-27T00:59:00.000
Status
Closed (Duplicate)
Created Date
2020-02-20T16:05:50.000
Update Date
2020-02-20T16:58:41.000
Closed Date
2020-02-20T16:05:50.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000RlGNFAA3
20-00093995
Service Request Number: 20-00093995 • Address: 6742 GREENVILLE AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00093995
Address
6742 GREENVILLE AVE, DALLAS, TX, 75231
City Council District
13
Department
Office of Homeless Solutions
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-02-28T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-01-28T10:49:39.000
Update Date
2020-01-28T17:40:02.000
Closed Date
2020-01-28T10:49:39.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000R49VcAAJ
20-00090632
Service Request Number: 20-00090632 • Address: 6742 GREENVILLE AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00090632
Address
6742 GREENVILLE AVE, DALLAS, TX, 75231
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2020-02-28T00:59:00.000
Status
Closed
Created Date
2020-01-28T10:49:39.000
Update Date
2020-02-10T11:36:09.000
Closed Date
2020-01-28T10:49:39.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000R42YPAAZ
20-00182932
Service Request Number: 20-00182932 • Address: 8300 MEADOW RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00182932
Address
8300 MEADOW RD, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Signal - School Flasher Maintenance - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-02-28T00:59:00.000
Status
Closed
Created Date
2020-02-21T16:34:33.000
Update Date
2020-02-24T08:50:12.000
Closed Date
2020-02-21T16:34:33.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000RlSYKAA3
20-00200916
Service Request Number: 20-00200916 • Address: 9100 N CENTRAL EXPY NB, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00200916
Address
9100 N CENTRAL EXPY NB, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Police Assist - DAS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-02-28T00:59:00.000
Status
Closed
Created Date
2020-02-26T21:30:16.000
Update Date
2020-02-26T22:14:19.000
Closed Date
2020-02-26T21:30:16.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000RmAAoAAN
20-00193515
Service Request Number: 20-00193515 • Address: 7600 GREENVILLE AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00193515
Address
7600 GREENVILLE AVE, DALLAS, TX, 75231
City Council District
13
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-02-28T00:59:00.000
Status
Closed
Created Date
2020-02-25T13:46:26.000
Update Date
2020-07-12T01:16:40.000
Closed Date
2020-02-25T13:46:26.000
Outcome
Work Could not be Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000RlsaoAAB
20-00197337
Service Request Number: 20-00197337 • Address: 7434 GREENVILLE AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00197337
Address
7434 GREENVILLE AVE, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-02-28T00:59:00.000
Status
Closed
Created Date
2020-02-26T11:06:09.000
Update Date
2020-02-26T14:36:59.000
Closed Date
2020-02-26T11:06:09.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000Rm2HeAAJ
20-00184084
Service Request Number: 20-00184084 • Address: RAMBLER RD & WALNUT HILL LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00184084
Address
RAMBLER RD & WALNUT HILL LN, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Signal - Other Dispatch - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-02-28T00:59:00.000
Status
Closed
Created Date
2020-02-22T00:07:48.000
Update Date
2020-02-24T09:39:52.000
Closed Date
2020-02-22T00:07:48.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000RlUkIAAV
20-00196653
Service Request Number: 20-00196653 • Address: 5771 PINELAND DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00196653
Address
5771 PINELAND DR, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-02-28T00:59:00.000
Status
Closed
Created Date
2020-02-26T09:55:23.000
Update Date
2020-02-26T10:43:12.000
Closed Date
2020-02-26T09:55:23.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000Rm0ruAAB
20-00196554
Service Request Number: 20-00196554 • Address: 10198 N CENTRAL SERV NB, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00196554
Address
10198 N CENTRAL SERV NB, DALLAS, TX, 75231
City Council District
13
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-02-29T00:59:00.000
Status
Closed
Created Date
2020-02-26T09:44:25.000
Update Date
2020-02-26T10:08:04.000
Closed Date
2020-02-26T09:44:25.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000Rm0etAAB
20-00199435
Service Request Number: 20-00199435 • Address: 6526 RIDGECREST RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00199435
Address
6526 RIDGECREST RD, DALLAS, TX, 75231
City Council District
13
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-02-29T00:59:00.000
Status
Closed
Created Date
2020-02-26T15:28:46.000
Update Date
2020-07-12T01:15:59.000
Closed Date
2020-02-26T15:28:46.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000Rm6rRAAR
20-00200097
Service Request Number: 20-00200097 • Address: PINELAND DR & PARK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00200097
Address
PINELAND DR & PARK LN, DALLAS, TX, 75231
City Council District
13
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-02-29T00:59:00.000
Status
Closed
Created Date
2020-02-26T16:57:02.000
Update Date
2020-07-12T01:17:01.000
Closed Date
2020-02-26T16:57:02.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000Rm8JqAAJ
20-00159631
Service Request Number: 20-00159631 • Address: 8325 MEADOW RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00159631
Address
8325 MEADOW RD, DALLAS, TX, 75231
City Council District
13
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-02-29T00:59:00.000
Status
Closed
Created Date
2020-02-15T02:52:10.000
Update Date
2020-02-18T12:52:40.000
Closed Date
2020-02-15T02:52:10.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000RkX7uAAF
20-00156903
Service Request Number: 20-00156903 • Address: 8144 WALNUT HILL LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00156903
Address
8144 WALNUT HILL LN, DALLAS, TX, 75231
City Council District
13
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-02-29T00:59:00.000
Status
Closed
Created Date
2020-02-14T12:48:05.000
Update Date
2020-03-04T13:00:17.000
Closed Date
2020-02-14T12:48:05.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Email
Unique Key
500t000000RkRgtAAF
20-00192953
Service Request Number: 20-00192953 • Address: 6738 EASTRIDGE DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00192953
Address
6738 EASTRIDGE DR, DALLAS, TX, 75231
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-02-29T00:59:00.000
Status
Closed
Created Date
2020-02-25T12:30:39.000
Update Date
2020-02-27T10:55:06.000
Closed Date
2020-02-25T12:30:39.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000RlrM2AAJ
20-00197718
Service Request Number: 20-00197718 • Address: 9496 N CENTRAL SERV NB, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00197718
Address
9496 N CENTRAL SERV NB, DALLAS, TX, 75231
City Council District
13
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-02-29T00:59:00.000
Status
Closed
Created Date
2020-02-26T11:45:50.000
Update Date
2020-02-26T14:21:22.000
Closed Date
2020-02-26T11:45:50.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000Rm35AAAR
20-00101141
Service Request Number: 20-00101141 • Address: 8024 WALNUT HILL LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00101141
Address
8024 WALNUT HILL LN, DALLAS, TX, 75231
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2020-03-01T00:59:00.000
Status
In Progress
Created Date
2020-01-30T12:13:32.000
Update Date
2020-07-12T01:12:05.000
Closed Date
2020-01-30T12:13:32.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000R4RLYAA3
20-00102204
Service Request Number: 20-00102204 • Address: 8140 WALNUT HILL LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00102204
Address
8140 WALNUT HILL LN, DALLAS, TX, 75231
City Council District
13
Department
Office of Homeless Solutions
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-01T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-01-30T12:13:32.000
Update Date
2020-07-12T01:17:46.000
Closed Date
2020-01-30T12:13:32.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000R4TWEAA3
20-00210589
Service Request Number: 20-00210589 • Address: 8560 PARK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00210589
Address
8560 PARK LN, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-01T00:59:00.000
Status
Closed
Created Date
2020-02-28T22:35:20.000
Update Date
2020-02-29T00:09:28.000
Closed Date
2020-02-28T22:35:20.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000RmWsyAAF
20-00211774
Service Request Number: 20-00211774 • Address: 8560 PARK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00211774
Address
8560 PARK LN, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-02T00:59:00.000
Status
Closed
Created Date
2020-02-29T19:11:50.000
Update Date
2020-03-01T04:33:26.000
Closed Date
2020-02-29T19:11:50.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000SnVYaAAN
20-00189910
Service Request Number: 20-00189910 • Address: 8574 N CENTRAL SERV NB, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00189910
Address
8574 N CENTRAL SERV NB, DALLAS, TX, 75231
City Council District
13
Department
Police Department
Service Request Type
Panhandling - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-03T00:59:00.000
Status
Closed
Created Date
2020-02-24T16:03:14.000
Update Date
2020-07-12T01:14:28.000
Closed Date
2020-02-24T16:03:14.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000RliwQAAR
20-00164414
Service Request Number: 20-00164414 • Address: 6051 MELODY LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00164414
Address
6051 MELODY LN, DALLAS, TX, 75231
City Council District
13
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-03T00:59:00.000
Status
Closed
Created Date
2020-02-17T22:02:51.000
Update Date
2020-02-18T08:40:33.000
Closed Date
2020-02-17T22:02:51.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000RkhAbAAJ
20-00213067
Service Request Number: 20-00213067 • Address: 5959 E NORTHWEST PKWY, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00213067
Address
5959 E NORTHWEST PKWY, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-03T00:59:00.000
Status
Closed
Created Date
2020-03-01T23:04:18.000
Update Date
2020-03-02T00:58:44.000
Closed Date
2020-03-01T23:04:18.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000SnYQKAA3
20-00179213
Service Request Number: 20-00179213 • Address: 8213 MEADOW RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00179213
Address
8213 MEADOW RD, DALLAS, TX, 75231
City Council District
13
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-03T00:59:00.000
Status
Closed
Created Date
2020-02-20T20:46:01.000
Update Date
2020-02-25T09:15:27.000
Closed Date
2020-02-20T20:46:01.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000RlIr7AAF
20-00191595
Service Request Number: 20-00191595 • Address: N CENTRAL EXPY SB & WALNUT HILL LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00191595
Address
N CENTRAL EXPY SB & WALNUT HILL LN, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-03T00:59:00.000
Status
Closed
Created Date
2020-02-25T09:38:02.000
Update Date
2020-02-25T12:06:06.000
Closed Date
2020-02-25T09:38:02.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000Rlo7OAAR
20-00201785
Service Request Number: 20-00201785 • Address: 6754 EASTRIDGE DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00201785
Address
6754 EASTRIDGE DR, DALLAS, TX, 75231
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-04T00:59:00.000
Status
Closed
Created Date
2020-02-27T10:07:00.000
Update Date
2020-02-28T11:25:25.000
Closed Date
2020-02-27T10:07:00.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000RmDEkAAN
20-00203180
Service Request Number: 20-00203180 • Address: 6526 RIDGECREST RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00203180
Address
6526 RIDGECREST RD, DALLAS, TX, 75231
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Commercial Roll Cart Services - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-04T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-02-18T17:40:21.000
Update Date
2020-07-12T01:03:39.000
Closed Date
2020-02-18T17:40:21.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000RmGFRAA3
20-00196588
Service Request Number: 20-00196588 • Address: GREENVILLE AVE & WALNUT HILL LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00196588
Address
GREENVILLE AVE & WALNUT HILL LN, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-04T00:59:00.000
Status
Closed
Created Date
2020-02-26T09:48:43.000
Update Date
2020-02-26T15:51:56.000
Closed Date
2020-02-26T09:48:43.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000Rm0l8AAB
20-00196130
Service Request Number: 20-00196130 • Address: GREENVILLE AVE & WALNUT HILL LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00196130
Address
GREENVILLE AVE & WALNUT HILL LN, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-04T00:59:00.000
Status
Closed
Created Date
2020-02-26T07:56:36.000
Update Date
2020-02-26T09:04:48.000
Closed Date
2020-02-26T07:56:36.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000RlzRPAAZ
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