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Midtown 311 Code Red

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2018 to present.

Services 311 Customer Service Dataset kaf9-eak2 15 fields
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Showing 50 real records
20-00196588
Service Request Number: 20-00196588 • Address: GREENVILLE AVE & WALNUT HILL LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00196588
Address
GREENVILLE AVE & WALNUT HILL LN, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-04T00:59:00.000
Status
Closed
Created Date
2020-02-26T09:48:43.000
Update Date
2020-02-26T15:51:56.000
Closed Date
2020-02-26T09:48:43.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000Rm0l8AAB
20-00199727
Service Request Number: 20-00199727 • Address: GREENVILLE AVE & WALNUT HILL LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00199727
Address
GREENVILLE AVE & WALNUT HILL LN, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Signal - Timing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-04T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-02-26T08:56:32.000
Update Date
2020-02-26T16:10:10.000
Closed Date
2020-02-26T08:56:32.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000Rm7X8AAJ
20-00222237
Service Request Number: 20-00222237 • Address: 7152 FAIR OAKS AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00222237
Address
7152 FAIR OAKS AVE, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-05T00:59:00.000
Status
Closed
Created Date
2020-03-03T23:23:20.000
Update Date
2020-03-04T12:14:57.000
Closed Date
2020-03-03T23:23:20.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000SnvFjAAJ
20-00214172
Service Request Number: 20-00214172 • Address: 8199 MIDTOWN BLVD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00214172
Address
8199 MIDTOWN BLVD, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
2 Hours
Overall Service Request Due Date
2020-03-05T00:59:00.000
Status
Closed
Created Date
2020-03-02T10:51:06.000
Update Date
2020-03-02T13:20:32.000
Closed Date
2020-03-02T10:51:06.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Snbg6AAB
20-00184537
Service Request Number: 20-00184537 • Address: 6203 E NORTHWEST HWY, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00184537
Address
6203 E NORTHWEST HWY, DALLAS, TX, 75231
City Council District
13
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-05T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-02-19T22:48:41.000
Update Date
2020-02-22T11:51:59.000
Closed Date
2020-02-19T22:48:41.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000RlVnzAAF
20-00202985
Service Request Number: 20-00202985 • Address: 11074 N CENTRAL SERV NB, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00202985
Address
11074 N CENTRAL SERV NB, DALLAS, TX, 75231
City Council District
13
Department
Police Department
Service Request Type
Panhandling - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-06T00:59:00.000
Status
Closed
Created Date
2020-02-27T12:41:12.000
Update Date
2020-07-12T01:14:28.000
Closed Date
2020-02-27T12:41:12.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000RmFpEAAV
20-00214571
Service Request Number: 20-00214571 • Address: 6526 RIDGECREST RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00214571
Address
6526 RIDGECREST RD, DALLAS, TX, 75231
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-03-06T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-02-18T17:40:21.000
Update Date
2020-07-12T01:08:47.000
Closed Date
2020-02-18T17:40:21.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000SncZ6AAJ
20-00204952
Service Request Number: 20-00204952 • Address: 8210 CALLIMONT DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00204952
Address
8210 CALLIMONT DR, DALLAS, TX, 75231
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-06T00:59:00.000
Status
Closed
Created Date
2020-02-27T17:01:26.000
Update Date
2020-03-03T10:04:52.000
Closed Date
2020-02-27T17:01:26.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000RmK0pAAF
20-00179291
Service Request Number: 20-00179291 • Address: 5882 PINELAND DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00179291
Address
5882 PINELAND DR, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-06T00:59:00.000
Status
Closed
Created Date
2020-02-20T22:15:30.000
Update Date
2020-03-03T16:50:20.000
Closed Date
2020-02-20T22:15:30.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000RlJ4LAAV
20-00178217
Service Request Number: 20-00178217 • Address: FAIR OAKS AVE & GREENVILLE AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00178217
Address
FAIR OAKS AVE & GREENVILLE AVE, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-06T00:59:00.000
Status
Closed
Created Date
2020-02-20T16:20:47.000
Update Date
2020-03-03T16:49:39.000
Closed Date
2020-02-20T16:20:47.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000RlGf4AAF
20-00195926
Service Request Number: 20-00195926 • Address: 8213 MEADOW RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00195926
Address
8213 MEADOW RD, DALLAS, TX, 75231
City Council District
13
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-06T00:59:00.000
Status
Closed
Created Date
2020-02-25T21:37:55.000
Update Date
2020-03-07T07:45:17.000
Closed Date
2020-02-25T21:37:55.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Rlxz0AAB
20-00227284
Service Request Number: 20-00227284 • Address: 6919 GREENVILLE AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00227284
Address
6919 GREENVILLE AVE, DALLAS, TX, 75231
City Council District
13
Department
Water Utilities
Service Request Type
Inlet/Storm Drain Stopped Up - Hazardous - DWU
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-07T00:59:00.000
Status
Closed
Created Date
2020-03-05T09:57:54.000
Update Date
2020-03-05T12:49:08.000
Closed Date
2020-03-05T09:57:54.000
Outcome
No Action Required
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000SoANcAAN
20-00181882
Service Request Number: 20-00181882 • Address: 7509 GREENVILLE AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00181882
Address
7509 GREENVILLE AVE, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Markings - Maintenance - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-07T00:59:00.000
Status
Closed
Created Date
2020-02-21T14:26:07.000
Update Date
2020-02-21T15:37:05.000
Closed Date
2020-02-21T14:26:07.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000RlQOwAAN
20-00185541
Service Request Number: 20-00185541 • Address: GREENVILLE AVE & WALNUT HILL LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00185541
Address
GREENVILLE AVE & WALNUT HILL LN, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Markings - Maintenance - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-07T00:59:00.000
Status
Closed
Created Date
2020-02-23T00:28:56.000
Update Date
2020-02-27T15:40:24.000
Closed Date
2020-02-23T00:28:56.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000RlXdDAAV
20-00181623
Service Request Number: 20-00181623 • Address: 7509 GREENVILLE AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00181623
Address
7509 GREENVILLE AVE, DALLAS, TX, 75231
City Council District
13
Department
Public Works
Service Request Type
Median/Right of Way Maintenance - PBW
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-03-07T00:59:00.000
Status
Closed
Created Date
2020-02-21T13:50:55.000
Update Date
2020-02-21T14:28:28.000
Closed Date
2020-02-21T13:50:55.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000RlPm4AAF
20-00053606
Service Request Number: 20-00053606 • Address: 8275 WALNUT HILL LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00053606
Address
8275 WALNUT HILL LN, DALLAS, TX, 75231
City Council District
13
Department
Dallas Fire Rescue
Service Request Type
Fire Inspection - DFR
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-03-07T00:59:00.000
Status
Closed
Created Date
2020-01-16T16:56:22.000
Update Date
2020-01-27T02:46:28.000
Closed Date
2020-01-16T16:56:22.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000R2f64AAB
20-00223508
Service Request Number: 20-00223508 • Address: 8199 MIDTOWN BLVD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00223508
Address
8199 MIDTOWN BLVD, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-03-07T00:59:00.000
Status
Closed
Created Date
2020-03-04T11:19:50.000
Update Date
2020-03-04T15:22:42.000
Closed Date
2020-03-04T11:19:50.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000So03nAAB
20-00208440
Service Request Number: 20-00208440 • Address: 6536 RIDGECREST RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00208440
Address
6536 RIDGECREST RD, DALLAS, TX, 75231
City Council District
13
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-03-07T00:59:00.000
Status
Closed
Created Date
2020-02-28T13:54:54.000
Update Date
2020-03-04T08:43:56.000
Closed Date
2020-02-28T13:54:54.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000RmSRjAAN
20-00180695
Service Request Number: 20-00180695 • Address: GREENVILLE AVE & PARK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00180695
Address
GREENVILLE AVE & PARK LN, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Markings - Maintenance - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-07T00:59:00.000
Status
Closed
Created Date
2020-02-21T11:48:12.000
Update Date
2020-02-27T15:40:02.000
Closed Date
2020-02-21T11:48:12.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000RlNgEAAV
20-00217428
Service Request Number: 20-00217428 • Address: N CENTRAL EXPY SB & WALNUT HILL LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00217428
Address
N CENTRAL EXPY SB & WALNUT HILL LN, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Signal - Timing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-07T00:59:00.000
Status
Closed
Created Date
2020-03-02T18:44:37.000
Update Date
2020-03-03T08:43:55.000
Closed Date
2020-03-02T18:44:37.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000SnisYAAR
20-00208454
Service Request Number: 20-00208454 • Address: 6498 RIDGECREST RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00208454
Address
6498 RIDGECREST RD, DALLAS, TX, 75231
City Council District
13
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-03-07T00:59:00.000
Status
Closed
Created Date
2020-02-28T13:57:11.000
Update Date
2020-03-04T14:53:47.000
Closed Date
2020-02-28T13:57:11.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000RmSTzAAN
20-00124989
Service Request Number: 20-00124989 • Address: 6466 RIDGECREST RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00124989
Address
6466 RIDGECREST RD, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Overall Service Request Due Date
2020-03-08T00:59:00.000
Status
Closed
Created Date
2020-02-06T10:59:24.000
Update Date
2020-02-08T00:00:10.000
Closed Date
2020-02-06T10:59:24.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000R5MDrAAN
20-00125965
Service Request Number: 20-00125965 • Address: MANDERVILLE LN & ROYAL ACRD S, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00125965
Address
MANDERVILLE LN & ROYAL ACRD S, DALLAS, TX, 75231
City Council District
13
Department
Office of Homeless Solutions
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-08T00:59:00.000
Status
Closed
Created Date
2020-02-06T13:31:26.000
Update Date
2020-02-13T10:08:42.000
Closed Date
2020-02-06T13:31:26.000
Outcome
Information Provided
Priority
High
Method Received Description
Phone
Unique Key
500t000000R5OQiAAN
20-00232276
Service Request Number: 20-00232276 • Address: 9600 GOLF LAKES TRL, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00232276
Address
9600 GOLF LAKES TRL, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-08T00:59:00.000
Status
Closed
Created Date
2020-03-06T10:31:42.000
Update Date
2020-03-07T14:39:59.000
Closed Date
2020-03-06T10:31:42.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000SnKAcAAN
20-00236461
Service Request Number: 20-00236461 • Address: 7222 FAIR OAKS AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00236461
Address
7222 FAIR OAKS AVE, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2020-03-08T00:59:00.000
Status
Closed
Created Date
2020-03-06T22:44:50.000
Update Date
2020-03-07T01:28:29.000
Closed Date
2020-03-06T22:44:50.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000SnR97AAF
20-00128510
Service Request Number: 20-00128510 • Address: 8144 WALNUT HILL LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00128510
Address
8144 WALNUT HILL LN, DALLAS, TX, 75231
City Council District
13
Department
Office of Homeless Solutions
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-08T23:59:00.000
Status
Closed
Created Date
2020-02-07T08:49:21.000
Update Date
2020-07-12T01:17:48.000
Closed Date
2020-02-07T08:49:21.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000R5W7PAAV
20-00234549
Service Request Number: 20-00234549 • Address: 8313 MEADOW RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00234549
Address
8313 MEADOW RD, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Bite - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-09T15:11:44.000
Status
Closed
Created Date
2020-03-06T15:11:38.000
Update Date
2020-03-06T16:29:35.000
Closed Date
2020-03-06T15:11:38.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000SnO9TAAV
20-00168872
Service Request Number: 20-00168872 • Address: 6526 RIDGECREST RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00168872
Address
6526 RIDGECREST RD, DALLAS, TX, 75231
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-09T23:59:00.000
Status
Closed
Created Date
2020-02-18T17:40:21.000
Update Date
2020-07-12T01:09:01.000
Closed Date
2020-02-18T17:40:21.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000RksmgAAB
20-00227381
Service Request Number: 20-00227381 • Address: 5480 LA SIERRA DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00227381
Address
5480 LA SIERRA DR, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-03-09T23:59:00.000
Status
Closed
Created Date
2020-03-05T10:09:31.000
Update Date
2020-07-12T01:03:15.000
Closed Date
2020-03-05T10:09:31.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000SoAbJAAV
20-00218703
Service Request Number: 20-00218703 • Address: MANDERVILLE LN & MEADOW RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00218703
Address
MANDERVILLE LN & MEADOW RD, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Signal - Other Dispatch - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-09T23:59:00.000
Status
Closed
Created Date
2020-03-03T10:40:18.000
Update Date
2020-03-03T11:25:41.000
Closed Date
2020-03-03T10:40:18.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000Snn0gAAB
20-00188908
Service Request Number: 20-00188908 • Address: 5400 BLAIR RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00188908
Address
5400 BLAIR RD, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-09T23:59:00.000
Status
Closed
Created Date
2020-02-24T13:51:02.000
Update Date
2020-03-04T12:20:18.000
Closed Date
2020-02-24T13:51:02.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000RlgdvAAB
20-00228350
Service Request Number: 20-00228350 • Address: 7407 FAIR OAKS AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00228350
Address
7407 FAIR OAKS AVE, DALLAS, TX, 75231
City Council District
13
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-09T23:59:00.000
Status
Closed
Created Date
2020-03-05T12:14:55.000
Update Date
2020-07-12T01:16:02.000
Closed Date
2020-03-05T12:14:55.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000SoCpNAAV
20-00135558
Service Request Number: 20-00135558 • Address: 7010 GREENVILLE AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00135558
Address
7010 GREENVILLE AVE, DALLAS, TX, 75231
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2020-03-10T23:59:00.000
Status
Closed
Created Date
2020-02-09T19:29:29.000
Update Date
2020-07-12T01:13:11.000
Closed Date
2020-02-09T19:29:29.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000R5jzeAAB
20-00239988
Service Request Number: 20-00239988 • Address: GREENVILLE AVE & WALNUT HILL LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00239988
Address
GREENVILLE AVE & WALNUT HILL LN, DALLAS, TX, 75231
City Council District
13
Department
Public Works
Service Request Type
Pot Hole - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-10T23:59:00.000
Status
Closed
Created Date
2020-03-09T09:42:59.000
Update Date
2020-03-09T10:53:31.000
Closed Date
2020-03-09T09:42:59.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T4MUdAAN
20-00135528
Service Request Number: 20-00135528 • Address: 5701 E NORTHWEST HWY, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00135528
Address
5701 E NORTHWEST HWY, DALLAS, TX, 75231
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2020-03-10T23:59:00.000
Status
Closed
Created Date
2020-02-09T19:00:36.000
Update Date
2020-07-12T01:13:11.000
Closed Date
2020-02-09T19:00:36.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000R5jwQAAR
20-00232622
Service Request Number: 20-00232622 • Address: 7876 MANDERVILLE LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00232622
Address
7876 MANDERVILLE LN, DALLAS, TX, 75231
City Council District
13
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-10T23:59:00.000
Status
Closed
Created Date
2020-03-06T11:09:22.000
Update Date
2020-07-12T01:16:40.000
Closed Date
2020-03-06T11:09:22.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000SnKm7AAF
20-00138622
Service Request Number: 20-00138622 • Address: 5701 E NORTHWEST HWY, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00138622
Address
5701 E NORTHWEST HWY, DALLAS, TX, 75231
City Council District
13
Department
Office of Homeless Solutions
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-10T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-02-09T19:00:36.000
Update Date
2020-07-12T01:18:04.000
Closed Date
2020-02-09T19:00:36.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
API
Unique Key
500t000000R5rYMAAZ
20-00233464
Service Request Number: 20-00233464 • Address: 7010 GREENVILLE AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00233464
Address
7010 GREENVILLE AVE, DALLAS, TX, 75231
City Council District
13
Department
Office of Homeless Solutions
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-10T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-02-09T19:29:29.000
Update Date
2020-07-12T01:18:04.000
Closed Date
2020-02-09T19:29:29.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000SnM9WAAV
20-00206663
Service Request Number: 20-00206663 • Address: 7450 HOLLY HILL DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00206663
Address
7450 HOLLY HILL DR, DALLAS, TX, 75231
City Council District
13
Department
Dallas Fire Rescue
Service Request Type
Smoke Detector Request - DFR
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-10T23:59:00.000
Status
Closed
Created Date
2020-02-28T10:22:47.000
Update Date
2020-03-04T09:16:20.000
Closed Date
2020-02-28T10:22:47.000
Outcome
Request Documented
Priority
Standard
Method Received Description
API
Unique Key
500t000000RmOh9AAF
20-00238722
Service Request Number: 20-00238722 • Address: 7788 GREENVILLE AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00238722
Address
7788 GREENVILLE AVE, DALLAS, TX, 75231
City Council District
13
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-11T23:59:00.000
Status
Closed
Created Date
2020-03-08T16:46:46.000
Update Date
2020-03-09T16:25:52.000
Closed Date
2020-03-08T16:46:46.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000T4J4NAAV
20-00197007
Service Request Number: 20-00197007 • Address: GREENVILLE AVE & WALNUT HILL LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00197007
Address
GREENVILLE AVE & WALNUT HILL LN, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-11T23:59:00.000
Status
Closed
Created Date
2020-02-26T10:30:32.000
Update Date
2020-02-26T11:39:00.000
Closed Date
2020-02-26T10:30:32.000
Outcome
Work Could not be Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000Rm1Z3AAJ
20-00248190
Service Request Number: 20-00248190 • Address: 6466 RIDGECREST RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00248190
Address
6466 RIDGECREST RD, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-11T23:59:00.000
Status
Closed
Created Date
2020-03-10T15:14:56.000
Update Date
2020-03-11T09:39:43.000
Closed Date
2020-03-10T15:14:56.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T4cNWAAZ
20-00225168
Service Request Number: 20-00225168 • Address: 6754 EASTRIDGE DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00225168
Address
6754 EASTRIDGE DR, DALLAS, TX, 75231
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-11T23:59:00.000
Status
Closed
Created Date
2020-03-04T15:05:50.000
Update Date
2020-03-06T12:49:17.000
Closed Date
2020-03-04T15:05:50.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000So3uVAAR
20-00222432
Service Request Number: 20-00222432 • Address: 8220 CALLIMONT DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00222432
Address
8220 CALLIMONT DR, DALLAS, TX, 75231
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-11T23:59:00.000
Status
Closed
Created Date
2020-03-04T08:48:51.000
Update Date
2020-03-06T12:47:37.000
Closed Date
2020-03-04T08:48:51.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000SnxWIAAZ
20-00247257
Service Request Number: 20-00247257 • Address: 7431 HOLLY HILL DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00247257
Address
7431 HOLLY HILL DR, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2020-03-11T23:59:00.000
Status
Closed
Created Date
2020-03-10T13:09:01.000
Update Date
2020-03-10T17:06:04.000
Closed Date
2020-03-10T13:09:01.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T4afTAAR
20-00222169
Service Request Number: 20-00222169 • Address: 5759 PINELAND DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00222169
Address
5759 PINELAND DR, DALLAS, TX, 75231
City Council District
13
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-12T23:59:00.000
Status
Closed
Created Date
2020-03-03T22:16:20.000
Update Date
2020-03-06T07:50:40.000
Closed Date
2020-03-03T22:16:20.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Snv5PAAR
20-00237458
Service Request Number: 20-00237458 • Address: E NORTHWEST HWY & SHADY BROOK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00237458
Address
E NORTHWEST HWY & SHADY BROOK LN, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Signal - Timing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-12T23:59:00.000
Status
Closed
Created Date
2020-03-07T16:42:25.000
Update Date
2020-03-09T08:58:45.000
Closed Date
2020-03-07T16:42:25.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000SnUFfAAN
20-00204953
Service Request Number: 20-00204953 • Address: 5859 PINELAND DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00204953
Address
5859 PINELAND DR, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-12T23:59:00.000
Status
Closed
Created Date
2020-02-27T17:01:30.000
Update Date
2020-03-03T12:11:49.000
Closed Date
2020-02-27T17:01:30.000
Outcome
Work Could not be Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000RmK0zAAF
20-00152530
Service Request Number: 20-00152530 • Address: 11098 N CENTRAL SERV NB, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00152530
Address
11098 N CENTRAL SERV NB, DALLAS, TX, 75231
City Council District
13
Department
Office of Homeless Solutions
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-12T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-02-11T08:04:26.000
Update Date
2020-02-13T13:52:30.000
Closed Date
2020-02-11T08:04:26.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
API
Unique Key
500t000000RkHfwAAF
20-00142878
Service Request Number: 20-00142878 • Address: 8144 WALNUT HILL LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00142878
Address
8144 WALNUT HILL LN, DALLAS, TX, 75231
City Council District
13
Department
Office of Homeless Solutions
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-12T23:59:00.000
Status
Closed
Created Date
2020-02-11T13:05:28.000
Update Date
2020-07-12T01:17:48.000
Closed Date
2020-02-11T13:05:28.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000RjtwLAAR
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