Midtown 311 Code Red

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2018 to present.

Services 311 Customer Service Dataset kaf9-eak2 15 fields
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Showing 50 real records
20-00244711
Service Request Number: 20-00244711 • Address: E NORTHWEST HWY & SHADY BROOK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00244711
Address
E NORTHWEST HWY & SHADY BROOK LN, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-03-12T23:59:00.000
Status
Closed
Created Date
2020-03-10T08:00:18.000
Update Date
2020-03-12T11:08:47.000
Closed Date
2020-03-10T08:00:18.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4VyIAAV
20-00204953
Service Request Number: 20-00204953 • Address: 5859 PINELAND DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00204953
Address
5859 PINELAND DR, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-12T23:59:00.000
Status
Closed
Created Date
2020-02-27T17:01:30.000
Update Date
2020-03-03T12:11:49.000
Closed Date
2020-02-27T17:01:30.000
Outcome
Work Could not be Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000RmK0zAAF
20-00248117
Service Request Number: 20-00248117 • Address: 8333 PARK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00248117
Address
8333 PARK LN, DALLAS, TX, 75231
City Council District
13
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-12T23:59:00.000
Status
Closed
Created Date
2020-03-10T15:05:44.000
Update Date
2020-03-10T16:38:29.000
Closed Date
2020-03-10T15:05:44.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000T4cGLAAZ
20-00237058
Service Request Number: 20-00237058 • Address: RAMBLER RD & WALNUT HILL LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00237058
Address
RAMBLER RD & WALNUT HILL LN, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Signal - Other Dispatch - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-12T23:59:00.000
Status
Closed
Created Date
2020-03-07T13:01:53.000
Update Date
2020-03-09T08:52:57.000
Closed Date
2020-03-07T13:01:53.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000SnTZPAA3
20-00245198
Service Request Number: 20-00245198 • Address: 5480 LA SIERRA DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00245198
Address
5480 LA SIERRA DR, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-03-12T23:59:00.000
Status
Closed
Created Date
2020-03-10T09:13:19.000
Update Date
2020-03-12T11:16:12.000
Closed Date
2020-03-10T09:13:19.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4WwCAAV
20-00245754
Service Request Number: 20-00245754 • Address: 8199 MIDTOWN BLVD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00245754
Address
8199 MIDTOWN BLVD, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-03-12T23:59:00.000
Status
Closed
Created Date
2020-03-10T10:16:44.000
Update Date
2020-03-12T11:57:25.000
Closed Date
2020-03-10T10:16:44.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4Xx0AAF
20-00246824
Service Request Number: 20-00246824 • Address: 8182 MANDERVILLE LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00246824
Address
8182 MANDERVILLE LN, DALLAS, TX, 75231
City Council District
13
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-12T23:59:00.000
Status
Closed
Created Date
2020-03-10T12:16:55.000
Update Date
2020-03-10T12:52:10.000
Closed Date
2020-03-10T12:16:55.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000T4ZrEAAV
20-00237458
Service Request Number: 20-00237458 • Address: E NORTHWEST HWY & SHADY BROOK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00237458
Address
E NORTHWEST HWY & SHADY BROOK LN, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Signal - Timing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-12T23:59:00.000
Status
Closed
Created Date
2020-03-07T16:42:25.000
Update Date
2020-03-09T08:58:45.000
Closed Date
2020-03-07T16:42:25.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000SnUFfAAN
20-00232485
Service Request Number: 20-00232485 • Address: 8277 LAFLIN LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00232485
Address
8277 LAFLIN LN, DALLAS, TX, 75231
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-13T23:59:00.000
Status
Closed
Created Date
2020-03-06T10:54:01.000
Update Date
2020-03-10T09:04:47.000
Closed Date
2020-03-06T10:54:01.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000SnKVbAAN
20-00245373
Service Request Number: 20-00245373 • Address: 8601 PARK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00245373
Address
8601 PARK LN, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-13T23:59:00.000
Status
Closed
Created Date
2020-03-10T09:31:15.000
Update Date
2020-03-10T16:39:36.000
Closed Date
2020-03-10T09:31:15.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T4XD9AAN
20-00254345
Service Request Number: 20-00254345 • Address: 6400 SLOPES DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00254345
Address
6400 SLOPES DR, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-03-13T23:59:00.000
Status
Closed
Created Date
2020-03-11T19:16:07.000
Update Date
2020-07-12T01:03:18.000
Closed Date
2020-03-11T19:16:07.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T4ohIAAR
20-00234589
Service Request Number: 20-00234589 • Address: 9600 GOLF LAKES TRL, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00234589
Address
9600 GOLF LAKES TRL, DALLAS, TX, 75231
City Council District
13
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-13T23:59:00.000
Status
Closed
Created Date
2020-03-06T15:15:22.000
Update Date
2020-03-09T13:19:04.000
Closed Date
2020-03-06T15:15:22.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000SnOCrAAN
20-00212205
Service Request Number: 20-00212205 • Address: 6456 RIDGECREST RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00212205
Address
6456 RIDGECREST RD, DALLAS, TX, 75231
City Council District
13
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-13T23:59:00.000
Status
Closed
Created Date
2020-03-01T10:49:32.000
Update Date
2020-07-12T01:16:22.000
Closed Date
2020-03-01T10:49:32.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000SnWdMAAV
20-00249673
Service Request Number: 20-00249673 • Address: 7104 GREENVILLE AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00249673
Address
7104 GREENVILLE AVE, DALLAS, TX, 75231
City Council District
13
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-13T23:59:00.000
Status
Closed
Created Date
2020-03-11T07:24:16.000
Update Date
2020-03-11T08:23:15.000
Closed Date
2020-03-11T07:24:16.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000T4g0CAAR
20-00232144
Service Request Number: 20-00232144 • Address: 8216 CALLIMONT DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00232144
Address
8216 CALLIMONT DR, DALLAS, TX, 75231
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-13T23:59:00.000
Status
Closed
Created Date
2020-03-06T10:18:19.000
Update Date
2020-03-11T08:32:57.000
Closed Date
2020-03-06T10:18:19.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000SnJorAAF
20-00260515
Service Request Number: 20-00260515 • Address: 9600 GOLF LAKES TRL, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00260515
Address
9600 GOLF LAKES TRL, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2020-03-14T23:59:00.000
Status
Closed
Created Date
2020-03-13T10:28:51.000
Update Date
2020-03-13T11:54:54.000
Closed Date
2020-03-13T10:28:51.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T522vAAB
20-00254545
Service Request Number: 20-00254545 • Address: 8515 PARK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00254545
Address
8515 PARK LN, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Bite - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-15T00:31:31.000
Status
Closed
Created Date
2020-03-12T00:31:26.000
Update Date
2020-07-12T01:08:35.000
Closed Date
2020-03-12T00:31:26.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T4pIYAAZ
20-00254546
Service Request Number: 20-00254546 • Address: 8515 PARK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00254546
Address
8515 PARK LN, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Bite - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-15T00:33:43.000
Status
Closed
Created Date
2020-03-12T00:33:38.000
Update Date
2020-07-12T01:08:35.000
Closed Date
2020-03-12T00:33:38.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T4pIiAAJ
20-00259170
Service Request Number: 20-00259170 • Address: 6185 RETAIL RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00259170
Address
6185 RETAIL RD, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-15T23:59:00.000
Status
Closed
Created Date
2020-03-12T19:27:11.000
Update Date
2020-03-12T20:05:04.000
Closed Date
2020-03-12T19:27:11.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T4ydnAAB
20-00261033
Service Request Number: 20-00261033 • Address: 7100 FAIR OAKS AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00261033
Address
7100 FAIR OAKS AVE, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-16T23:59:00.000
Status
Closed
Created Date
2020-03-13T11:37:26.000
Update Date
2020-03-13T13:10:25.000
Closed Date
2020-03-13T11:37:26.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T52s9AAB
20-00244319
Service Request Number: 20-00244319 • Address: PARK LN & GREENVILLE AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00244319
Address
PARK LN & GREENVILLE AVE, DALLAS, TX, 75231
City Council District
13
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-16T23:59:00.000
Status
Closed
Created Date
2020-03-09T19:20:47.000
Update Date
2020-03-11T13:58:57.000
Closed Date
2020-03-09T19:20:47.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4U0CAAV
20-00251703
Service Request Number: 20-00251703 • Address: 6754 EASTRIDGE DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00251703
Address
6754 EASTRIDGE DR, DALLAS, TX, 75231
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-16T23:59:00.000
Status
Closed
Created Date
2020-03-11T11:59:35.000
Update Date
2020-03-12T13:23:39.000
Closed Date
2020-03-11T11:59:35.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4juWAAR
20-00261103
Service Request Number: 20-00261103 • Address: 8320 PARK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00261103
Address
8320 PARK LN, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-16T23:59:00.000
Status
Closed
Created Date
2020-03-13T11:48:25.000
Update Date
2020-03-13T16:00:21.000
Closed Date
2020-03-13T11:48:25.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T530cAAB
20-00220435
Service Request Number: 20-00220435 • Address: MEADOW RD & GREENVILLE AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00220435
Address
MEADOW RD & GREENVILLE AVE, DALLAS, TX, 75231
City Council District
13
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-16T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-02T07:33:41.000
Update Date
2020-03-03T14:48:19.000
Closed Date
2020-03-02T07:33:41.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
API
Unique Key
500t000000Snr8KAAR
20-00261438
Service Request Number: 20-00261438 • Address: 7152 FAIR OAKS AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00261438
Address
7152 FAIR OAKS AVE, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-16T23:59:00.000
Status
Closed
Created Date
2020-03-13T12:41:14.000
Update Date
2020-03-13T12:59:09.000
Closed Date
2020-03-13T12:41:14.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000T53elAAB
20-00263877
Service Request Number: 20-00263877 • Address: 6328 RIDGECREST RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00263877
Address
6328 RIDGECREST RD, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-03-17T23:59:00.000
Status
Closed
Created Date
2020-03-14T11:01:12.000
Update Date
2020-07-12T01:03:05.000
Closed Date
2020-03-14T11:01:12.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T58KUAAZ
20-00265471
Service Request Number: 20-00265471 • Address: 8335 NUNLEY LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00265471
Address
8335 NUNLEY LN, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Bite - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-18T15:35:49.000
Status
Closed
Created Date
2020-03-15T15:35:44.000
Update Date
2020-03-15T22:14:49.000
Closed Date
2020-03-15T15:35:44.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5B2nAAF
20-00257083
Service Request Number: 20-00257083 • Address: MELODY LN & SHADY BROOK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00257083
Address
MELODY LN & SHADY BROOK LN, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Signal - Other Dispatch - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-12T12:56:19.000
Update Date
2020-03-12T13:42:12.000
Closed Date
2020-03-12T12:56:19.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T4uqsAAB
20-00250706
Service Request Number: 20-00250706 • Address: 6514 RIDGECREST RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00250706
Address
6514 RIDGECREST RD, DALLAS, TX, 75231
City Council District
13
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-03-11T10:13:53.000
Update Date
2020-03-13T13:51:33.000
Closed Date
2020-03-11T10:13:53.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T4iAmAAJ
20-00249834
Service Request Number: 20-00249834 • Address: 6479 RIDGECREST RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00249834
Address
6479 RIDGECREST RD, DALLAS, TX, 75231
City Council District
13
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-11T08:28:37.000
Update Date
2020-03-13T13:55:50.000
Closed Date
2020-03-11T08:28:37.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T4gY3AAJ
20-00274329
Service Request Number: 20-00274329 • Address: 9600 GOLF LAKES TRL, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00274329
Address
9600 GOLF LAKES TRL, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-17T14:42:19.000
Update Date
2020-03-17T15:24:10.000
Closed Date
2020-03-17T14:42:19.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5SEWAA3
20-00269511
Service Request Number: 20-00269511 • Address: 8289 MILROY LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00269511
Address
8289 MILROY LN, DALLAS, TX, 75231
City Council District
13
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-16T15:08:27.000
Update Date
2020-07-12T01:16:48.000
Closed Date
2020-03-16T15:08:27.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5J0QAAV
20-00254262
Service Request Number: 20-00254262 • Address: 6400 SLOPES DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00254262
Address
6400 SLOPES DR, DALLAS, TX, 75231
City Council District
13
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-11T18:14:40.000
Update Date
2020-03-24T06:51:10.000
Closed Date
2020-03-11T18:14:40.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T4oScAAJ
20-00272067
Service Request Number: 20-00272067 • Address: 8560 PARK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00272067
Address
8560 PARK LN, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-17T09:58:36.000
Update Date
2020-03-17T10:38:30.000
Closed Date
2020-03-17T09:58:36.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5OHlAAN
20-00249822
Service Request Number: 20-00249822 • Address: 6514 RIDGECREST RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00249822
Address
6514 RIDGECREST RD, DALLAS, TX, 75231
City Council District
13
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-11T08:26:11.000
Update Date
2020-03-13T13:51:27.000
Closed Date
2020-03-11T08:26:11.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T4gRmAAJ
20-00250465
Service Request Number: 20-00250465 • Address: 6534 RIDGECREST RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00250465
Address
6534 RIDGECREST RD, DALLAS, TX, 75231
City Council District
13
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-11T09:45:25.000
Update Date
2020-03-13T13:50:05.000
Closed Date
2020-03-11T09:45:25.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T4hh6AAB
20-00254486
Service Request Number: 20-00254486 • Address: 9600 GOLF LAKES TRL, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00254486
Address
9600 GOLF LAKES TRL, DALLAS, TX, 75231
City Council District
13
Department
Housing & Neighborhood Revitalization
Service Request Type
Housing & Neighborhood Revitalization – HOU
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-11T21:59:26.000
Update Date
2020-07-30T09:40:22.000
Closed Date
2020-03-11T21:59:26.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T4p47AAB
20-00267897
Service Request Number: 20-00267897 • Address: 7222 FAIR OAKS AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00267897
Address
7222 FAIR OAKS AVE, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Bite - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-19T11:57:03.000
Status
Closed
Created Date
2020-03-16T11:56:57.000
Update Date
2020-03-16T22:50:05.000
Closed Date
2020-03-16T11:56:57.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5GHOAA3
20-00259777
Service Request Number: 20-00259777 • Address: 7600 FAIR OAKS AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00259777
Address
7600 FAIR OAKS AVE, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Signal - School Flasher Maintenance - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-13T08:42:21.000
Update Date
2020-03-13T09:36:54.000
Closed Date
2020-03-13T08:42:21.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T50esAAB
20-00279683
Service Request Number: 20-00279683 • Address: 6050 MELODY LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00279683
Address
6050 MELODY LN, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-18T15:32:47.000
Update Date
2020-03-18T15:40:21.000
Closed Date
2020-03-18T15:32:47.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5cexAAB
20-00259555
Service Request Number: 20-00259555 • Address: GREENVILLE AVE & PINELAND DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00259555
Address
GREENVILLE AVE & PINELAND DR, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-13T07:20:48.000
Update Date
2020-03-13T09:19:45.000
Closed Date
2020-03-13T07:20:48.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T503rAAB
20-00276504
Service Request Number: 20-00276504 • Address: 6131 MELODY LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00276504
Address
6131 MELODY LN, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-18T08:50:13.000
Update Date
2020-03-18T12:35:04.000
Closed Date
2020-03-18T08:50:13.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000T5X1HAAV
20-00229997
Service Request Number: 20-00229997 • Address: 6919 GREENVILLE AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00229997
Address
6919 GREENVILLE AVE, DALLAS, TX, 75231
City Council District
13
Department
Water Utilities
Service Request Type
Inlet/Storm Drain Cleaning - DWU
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-05T15:55:51.000
Update Date
2020-03-24T16:12:48.000
Closed Date
2020-03-05T15:55:51.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000SoGNrAAN
20-00249172
Service Request Number: 20-00249172 • Address: 6467 MELODY LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00249172
Address
6467 MELODY LN, DALLAS, TX, 75231
City Council District
13
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-10T17:50:17.000
Update Date
2020-03-24T07:21:36.000
Closed Date
2020-03-10T17:50:17.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T4e2zAAB
20-00280253
Service Request Number: 20-00280253 • Address: 8200 WALNUT HILL LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00280253
Address
8200 WALNUT HILL LN, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Police Assist - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-18T16:57:09.000
Update Date
2020-03-18T19:15:43.000
Closed Date
2020-03-18T16:57:09.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5daDAAR
20-00279669
Service Request Number: 20-00279669 • Address: 6050 MELODY LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00279669
Address
6050 MELODY LN, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Police Assist - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-18T15:30:58.000
Update Date
2020-03-18T16:44:27.000
Closed Date
2020-03-18T15:30:58.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5cdfAAB
20-00269036
Service Request Number: 20-00269036 • Address: 7431 HOLLY HILL DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00269036
Address
7431 HOLLY HILL DR, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-16T14:19:34.000
Update Date
2020-03-16T14:30:10.000
Closed Date
2020-03-16T14:19:34.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5IEbAAN
20-00271214
Service Request Number: 20-00271214 • Address: 5710 LEONA AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00271214
Address
5710 LEONA AVE, DALLAS, TX, 75231
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T08:07:57.000
Update Date
2020-03-19T10:35:10.000
Closed Date
2020-03-17T08:07:57.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5MoAAAV
20-00279912
Service Request Number: 20-00279912 • Address: 8018 PARK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00279912
Address
8018 PARK LN, DALLAS, TX, 75231
City Council District
13
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T16:02:03.000
Update Date
2020-03-19T10:32:58.000
Closed Date
2020-03-18T16:02:03.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5cyLAAR
20-00232645
Service Request Number: 20-00232645 • Address: 7880 MANDERVILLE LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00232645
Address
7880 MANDERVILLE LN, DALLAS, TX, 75231
City Council District
13
Department
Water Utilities
Service Request Type
Storm Sewer Line Locate - DWU
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-06T11:11:27.000
Update Date
2020-07-12T01:18:56.000
Closed Date
2020-03-06T11:11:27.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000SnKoDAAV