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311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00273370
Service Request Number: 20-00273370 • Address: BAHAMA DR & FORT WORTH AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00273370
Address
BAHAMA DR & FORT WORTH AVE, DALLAS, TX, 75211
City Council District
1
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-17T12:39:44.000
Update Date
2020-03-17T13:55:49.000
Closed Date
2020-03-17T12:39:44.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5Qa1AAF
Lat Location
(32.75847711849629500,-96.86428115427553000)
19-01405828
Service Request Number: 19-01405828 • Address: 1731 MARY ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
19-01405828
Address
1731 MARY ST, DALLAS, TX, 75206
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-12-14T00:59:00.000
Status
Closed
Created Date
2019-12-06T12:21:40.000
Update Date
2020-07-12T01:08:02.000
Closed Date
2019-12-06T12:21:40.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Oea0jAAB
Lat Location
(32.81147307763433000,-96.76790200462315000)
20-00646144
Service Request Number: 20-00646144 • Address: 5228 TENNINGTON PARK, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00646144
Address
5228 TENNINGTON PARK, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Overall Service Request Due Date
2020-07-23T23:59:00.000
Status
Closed
Created Date
2020-06-23T10:23:31.000
Update Date
2020-07-12T01:07:02.000
Closed Date
2020-06-23T10:23:31.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VyDSjAAN
Lat Location
(33.00306834087227500,-96.81908108761243000)
20-00245811
Service Request Number: 20-00245811 • Address: 9911 BOWMAN BLVD, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00245811
Address
9911 BOWMAN BLVD, DALLAS, TX, 75220
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-10T10:23:18.000
Update Date
2020-03-17T13:44:27.000
Closed Date
2020-03-10T10:23:18.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T4Y2yAAF
Lat Location
(32.87837717017774000,-96.86288457445137000)
20-00366270
Service Request Number: 20-00366270 • Address: 10335 WOODLOT DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00366270
Address
10335 WOODLOT DR, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-10T08:14:49.000
Update Date
2020-04-14T09:02:25.000
Closed Date
2020-04-10T08:14:49.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFeyNAAT
Lat Location
(32.72856623009928000,-96.64434919596762000)
20-00087532
Service Request Number: 20-00087532 • Address: 6105 LAKE VISTA DR, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
20-00087532
Address
6105 LAKE VISTA DR, DALLAS, TX, 75249
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-27T14:44:24.000
Update Date
2020-03-17T14:30:57.000
Closed Date
2020-01-27T14:44:24.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000R3uqzAAB
Lat Location
(32.64769882277044400,-96.96875093797709000)
20-00884256
Service Request Number: 20-00884256 • Address: 5957 LOVETT AVE, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00884256
Address
5957 LOVETT AVE, DALLAS, TX, 75227
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-08-31T13:03:45.000
Update Date
2020-09-09T14:28:29.000
Closed Date
2020-08-31T13:03:45.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000YjqkqAAB
Lat Location
(32.77797978433727600,-96.71593140263292000)
20-00189066
Service Request Number: 20-00189066 • Address: 2153 LOVEDALE AVE, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-00189066
Address
2153 LOVEDALE AVE, DALLAS, TX, 75235
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-24T14:16:02.000
Update Date
2020-03-17T14:15:04.000
Closed Date
2020-02-24T14:16:02.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Rlh1xAAB
Lat Location
(32.82959356345983000,-96.85491018670658000)
19-01175397
Service Request Number: 19-01175397 • Address: 3537 TORONTO ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
19-01175397
Address
3537 TORONTO ST, DALLAS, TX, 75212
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-10-09T23:59:00.000
Status
Closed
Created Date
2019-10-02T16:41:04.000
Update Date
2020-07-12T01:07:57.000
Closed Date
2019-10-02T16:41:04.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000N3o6dAAB
Lat Location
(32.77991344022699000,-96.87787952864356000)
20-00254461
Service Request Number: 20-00254461 • Address: 1506 REYNOLDSTON LN, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00254461
Address
1506 REYNOLDSTON LN, DALLAS, TX, 75232
City Council District
3
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-25T23:59:00.000
Status
Closed
Created Date
2020-03-11T21:25:50.000
Update Date
2020-03-17T14:07:45.000
Closed Date
2020-03-11T21:25:50.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4p0ZAAR
Lat Location
(32.67662668325759000,-96.84594652765328000)
20-00367713
Service Request Number: 20-00367713 • Address: 4606 HAMILTON AVE, DALLAS, TX, 75223 • City Council District: 7
Service Request Number
20-00367713
Address
4606 HAMILTON AVE, DALLAS, TX, 75223
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-10T12:02:31.000
Update Date
2020-04-14T09:14:03.000
Closed Date
2020-04-10T12:02:31.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFhSeAAL
Lat Location
(32.78056672277641000,-96.74532547612763000)
20-00219409
Service Request Number: 20-00219409 • Address: 8420 GREENMOUND AVE, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00219409
Address
8420 GREENMOUND AVE, DALLAS, TX, 75227
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-03T12:04:24.000
Update Date
2020-03-17T13:57:54.000
Closed Date
2020-03-03T12:04:24.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000SnodtAAB
Lat Location
(32.75144855312853000,-96.67616657453465000)
20-00492921
Service Request Number: 20-00492921 • Address: 2719 W 9TH ST, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00492921
Address
2719 W 9TH ST, DALLAS, TX, 75211
City Council District
1
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-21T23:59:00.000
Status
Closed
Created Date
2020-05-12T15:56:03.000
Update Date
2020-07-12T01:08:53.000
Closed Date
2020-05-12T15:56:03.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VCDVJAA5
Lat Location
(32.74728431658379400,-96.86453647985869000)
20-00249280
Service Request Number: 20-00249280 • Address: 3735 PAGEANT PL, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
20-00249280
Address
3735 PAGEANT PL, DALLAS, TX, 75244
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-17T23:59:00.000
Status
Closed
Created Date
2020-03-10T18:44:38.000
Update Date
2020-03-17T14:34:10.000
Closed Date
2020-03-10T18:44:38.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T4eHfAAJ
Lat Location
(32.91386985882224000,-96.85471612948992000)
20-00776830
Service Request Number: 20-00776830 • Address: 7224 HADLEY DR, DALLAS • City Council District: 5
Service Request Number
20-00776830
Address
7224 HADLEY DR, DALLAS
City Council District
5
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2020-07-29T23:59:00.000
Status
Closed
Created Date
2020-07-28T17:48:31.000
Update Date
2020-07-28T17:48:36.000
Closed Date
2020-07-28T17:48:31.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000XeN94AAF
Lat Location
(32.73189516584852000,-96.69719428249671000)
20-00378866
Service Request Number: 20-00378866 • Address: 1818 N WESTMORELAND RD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00378866
Address
1818 N WESTMORELAND RD, DALLAS, TX, 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-14T08:50:37.000
Update Date
2020-04-14T08:54:08.000
Closed Date
2020-04-14T08:50:37.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG0grAAD
Lat Location
(32.76865893900461000,-96.87372639344063000)
20-00149385
Service Request Number: 20-00149385 • Address: 1138 W CLARENDON DR, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00149385
Address
1138 W CLARENDON DR, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-12T16:50:13.000
Update Date
2020-03-17T14:04:09.000
Closed Date
2020-02-12T16:50:13.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Rk9OGAAZ
Lat Location
(32.73540375488259000,-96.84074569982182000)
20-00250603
Service Request Number: 20-00250603 • Address: 2707 BARGE LN, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00250603
Address
2707 BARGE LN, DALLAS, TX, 75212
City Council District
6
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-16T23:59:00.000
Status
Closed
Created Date
2020-03-11T10:01:17.000
Update Date
2020-07-12T01:07:08.000
Closed Date
2020-03-11T10:01:17.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000T4hxEAAR
Lat Location
(32.77603205888464500,-96.92078348208696000)
20-00266542
Service Request Number: 20-00266542 • Address: 2302 LAPSLEY ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00266542
Address
2302 LAPSLEY ST, DALLAS, TX, 75212
City Council District
6
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-30T23:59:00.000
Status
Closed
Created Date
2020-03-16T09:11:49.000
Update Date
2020-03-17T14:01:11.000
Closed Date
2020-03-16T09:11:49.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5DpYAAV
Lat Location
(32.77016493308840000,-96.90901910710663000)
20-00272252
Service Request Number: 20-00272252 • Address: 800 E CAMP WISDOM RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00272252
Address
800 E CAMP WISDOM RD, DALLAS, TX, 75241
City Council District
8
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-17T10:21:55.000
Update Date
2020-03-17T14:03:03.000
Closed Date
2020-03-17T10:21:55.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Proactive
Unique Key
500t000000T5Oa5AAF
Lat Location
(32.66223477200558000,-96.81225599259852000)
20-00045030
Service Request Number: 20-00045030 • Address: 9203 SKILLMAN ST, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00045030
Address
9203 SKILLMAN ST, DALLAS, TX, 75243
City Council District
10
Department
Public Works
Service Request Type
Guardrail Repair - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-01-30T00:59:00.000
Status
Closed
Created Date
2020-01-14T20:37:56.000
Update Date
2020-07-12T01:08:24.000
Closed Date
2020-01-14T20:37:56.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000Q1Ip2AAF
Lat Location
(32.90297651834876500,-96.71513988058214000)
20-00374851
Service Request Number: 20-00374851 • Address: 6620 AUTUMN WOODS TRL, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00374851
Address
6620 AUTUMN WOODS TRL, DALLAS, TX, 75232
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Missed Bulk/Brush - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-22T23:59:00.000
Status
Closed
Created Date
2020-04-13T11:16:33.000
Update Date
2020-04-14T09:18:58.000
Closed Date
2020-04-13T11:16:33.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFtPUAA1
Lat Location
(32.66725559203213400,-96.83594405280861000)
20-00274213
Service Request Number: 20-00274213 • Address: FAIRVIEW AVE & SANTA FE AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
20-00274213
Address
FAIRVIEW AVE & SANTA FE AVE, DALLAS, TX, 75223
City Council District
2
Department
Transportation
Service Request Type
Traffic Sign - Knockdown - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-17T13:41:11.000
Update Date
2020-03-17T14:28:19.000
Closed Date
2020-03-17T13:41:11.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5S1SAAV
Lat Location
(32.79756174844465000,-96.75609522813123000)
20-00478729
Service Request Number: 20-00478729 • Address: 2827 GUILLOT ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-00478729
Address
2827 GUILLOT ST, DALLAS, TX, 75204
City Council District
14
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-08T12:24:47.000
Update Date
2020-05-14T11:51:46.000
Closed Date
2020-05-08T12:24:47.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VBLhKAAX
Lat Location
(32.79497717377055500,-96.79625992909140000)
20-00608913
Service Request Number: 20-00608913 • Address: 5485 BELT LINE RD, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
20-00608913
Address
5485 BELT LINE RD, DALLAS, TX, 75254
City Council District
11
Department
Water Utilities
Service Request Type
Sewer Problems - DWU
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-06-26T23:59:00.000
Status
Closed
Created Date
2020-06-12T09:34:33.000
Update Date
2020-06-15T10:00:27.000
Closed Date
2020-06-12T09:34:33.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000VwiFsAAJ
Lat Location
(32.95415545050601500,-96.81181244815704000)
20-00366180
Service Request Number: 20-00366180 • Address: 3491 BRIARGROVE LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00366180
Address
3491 BRIARGROVE LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-10T07:21:35.000
Update Date
2020-04-14T09:30:33.000
Closed Date
2020-04-10T07:21:35.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFehdAAD
Lat Location
(32.99268950415278600,-96.85979944878804000)
20-00364575
Service Request Number: 20-00364575 • Address: 6147 WOFFORD DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00364575
Address
6147 WOFFORD DR, DALLAS, TX, 75227
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Missed Bulk/Brush - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-20T23:59:00.000
Status
Closed
Created Date
2020-04-09T14:51:17.000
Update Date
2020-04-14T08:40:55.000
Closed Date
2020-04-09T14:51:17.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFbmfAAD
Lat Location
(32.76990380794847000,-96.71584856252902000)
20-00206904
Service Request Number: 20-00206904 • Address: 436 W DAVIS ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00206904
Address
436 W DAVIS ST, DALLAS, TX, 75208
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-02-28T10:44:46.000
Update Date
2020-03-17T14:36:30.000
Closed Date
2020-02-28T10:44:46.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000RmP8KAAV
Lat Location
(32.74941143269467000,-96.82969023479521000)
20-00761408
Service Request Number: 20-00761408 • Address: 6101 HOWARD AVE, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00761408
Address
6101 HOWARD AVE, DALLAS, TX, 75227
City Council District
5
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-07-30T23:59:00.000
Status
Closed
Created Date
2020-07-23T16:38:13.000
Update Date
2020-07-28T18:16:32.000
Closed Date
2020-07-23T16:38:13.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000XdJvtAAF
Lat Location
(32.77713082596773000,-96.71353452157643000)
20-00799828
Service Request Number: 20-00799828 • Address: 4837 GASTON AVE, DALLAS • City Council District: 2
Service Request Number
20-00799828
Address
4837 GASTON AVE, DALLAS
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-08-04T15:55:32.000
Update Date
2020-09-09T14:22:29.000
Closed Date
2020-08-04T15:55:32.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000YHbuWAAT
Lat Location
(32.80013758809029400,-96.76984046510384000)
19-01254857
Service Request Number: 19-01254857 • Address: 2627 GLADSTONE DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
19-01254857
Address
2627 GLADSTONE DR, DALLAS, TX, 75211
City Council District
1
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-10-31T23:59:00.000
Status
Closed
Created Date
2019-10-24T15:14:07.000
Update Date
2020-07-12T01:08:15.000
Closed Date
2019-10-24T15:14:07.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000NriMGAAZ
Lat Location
(32.74037327664656000,-96.86187376346794000)
20-00462800
Service Request Number: 20-00462800 • Address: 6336 MALCOLM DR, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00462800
Address
6336 MALCOLM DR, DALLAS, TX, 75214
City Council District
14
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-19T23:59:00.000
Status
Closed
Created Date
2020-05-05T08:48:32.000
Update Date
2020-05-14T12:26:23.000
Closed Date
2020-05-05T08:48:32.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VApHxAAL
Lat Location
(32.83016642488323000,-96.75479409572606000)
20-00500162
Service Request Number: 20-00500162 • Address: 2731 MORNING AVE, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00500162
Address
2731 MORNING AVE, DALLAS, TX, 75210
City Council District
7
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-14T10:27:27.000
Update Date
2020-05-14T12:38:35.000
Closed Date
2020-05-14T10:27:27.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VCUVGAA5
Lat Location
(32.77293939972776000,-96.74556381840742000)
19-01346763
Service Request Number: 19-01346763 • Address: 3720 BARNABUS DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
19-01346763
Address
3720 BARNABUS DR, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-02-12T00:59:00.000
Status
Closed
Created Date
2019-11-19T13:32:21.000
Update Date
2020-03-17T13:51:45.000
Closed Date
2019-11-19T13:32:21.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000OcYH5AAN
Lat Location
(32.67609038749403500,-96.76044555218944000)
20-00160117
Service Request Number: 20-00160117 • Address: 12111 AUDELIA RD, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00160117
Address
12111 AUDELIA RD, DALLAS, TX, 75243
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2020-02-17T00:59:00.000
Status
Closed
Created Date
2020-02-15T14:33:07.000
Update Date
2020-07-12T01:08:38.000
Closed Date
2020-02-15T14:33:07.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000RkYDWAA3
Lat Location
(32.91282517851495000,-96.71811710450189000)
20-00187218
Service Request Number: 20-00187218 • Address: N JIM MILLER RD & ANTLER AVE, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
20-00187218
Address
N JIM MILLER RD & ANTLER AVE, DALLAS, TX, 75217
City Council District
8
Department
Transportation
Service Request Type
Traffic Markings - New - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-05-19T23:59:00.000
Status
Closed
Created Date
2020-02-24T10:14:31.000
Update Date
2020-05-14T12:30:07.000
Closed Date
2020-02-24T10:14:31.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000RlcrZAAR
Lat Location
(32.71760050906746000,-96.70023211272805000)
20-00500978
Service Request Number: 20-00500978 • Address: 6811 PATRICK DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-00500978
Address
6811 PATRICK DR, DALLAS, TX, 75214
City Council District
9
Department
Sanitation
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-10-01T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-11T13:01:59.000
Update Date
2020-05-14T11:59:59.000
Closed Date
2020-05-11T13:01:59.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCW9lAAH
Lat Location
(32.84568063301142000,-96.74242306250761000)
20-00273951
Service Request Number: 20-00273951 • Address: 12225 HOBLITZELLE DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00273951
Address
12225 HOBLITZELLE DR, DALLAS, TX, 75243
City Council District
10
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-17T13:58:36.000
Update Date
2020-03-17T13:58:41.000
Closed Date
2020-03-17T13:58:36.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5RaWAAV
Lat Location
(32.91480764054371000,-96.75941353557522000)
20-00230016
Service Request Number: 20-00230016 • Address: 1212 SKILLMAN ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00230016
Address
1212 SKILLMAN ST, DALLAS, TX, 75206
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-05T15:58:43.000
Update Date
2020-03-17T14:37:52.000
Closed Date
2020-03-05T15:58:43.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000SoGR5AAN
Lat Location
(32.81116648806264000,-96.76125004094605000)
20-00079773
Service Request Number: 20-00079773 • Address: 6043 FOX POINT TRL, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
20-00079773
Address
6043 FOX POINT TRL, DALLAS, TX, 75249
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-24T12:32:38.000
Update Date
2020-03-17T14:26:23.000
Closed Date
2020-01-24T12:32:38.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000R3d7kAAB
Lat Location
(32.64984656365541600,-96.96990127643346000)
20-00272495
Service Request Number: 20-00272495 • Address: 1407 MISTY GLEN DR, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00272495
Address
1407 MISTY GLEN DR, DALLAS, TX, 75232
City Council District
3
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-17T10:49:37.000
Update Date
2020-03-17T13:42:05.000
Closed Date
2020-03-17T10:49:37.000
Outcome
No Action Required
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5P2SAAV
Lat Location
(32.68527226342482000,-96.84548330388671000)
20-00365718
Service Request Number: 20-00365718 • Address: 6922 ROSALINDA LN, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00365718
Address
6922 ROSALINDA LN, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-09T18:12:01.000
Update Date
2020-04-14T09:05:28.000
Closed Date
2020-04-09T18:12:01.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFdXSAA1
Lat Location
(32.73023630418076000,-96.70322286202746000)
20-00590513
Service Request Number: 20-00590513 • Address: 723 GLENDALE ST, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00590513
Address
723 GLENDALE ST, DALLAS, TX, 75214
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-06-08T09:00:08.000
Update Date
2020-06-15T09:52:58.000
Closed Date
2020-06-08T09:00:08.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Vvw7NAAR
Lat Location
(32.80647117777020600,-96.75924860433841000)
20-00379000
Service Request Number: 20-00379000 • Address: 4728 EAST GRAND AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
20-00379000
Address
4728 EAST GRAND AVE, DALLAS, TX, 75223
City Council District
2
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T09:11:58.000
Update Date
2020-04-14T09:14:23.000
Closed Date
2020-04-14T09:11:58.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG13zAAD
Lat Location
(32.78602659951593000,-96.75579214013130000)
20-00766677
Service Request Number: 20-00766677 • Address: 11121 TASCOSA ST, DALLAS • City Council District: 9
Service Request Number
20-00766677
Address
11121 TASCOSA ST, DALLAS
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-07-25T12:37:23.000
Update Date
2020-07-28T18:14:28.000
Closed Date
2020-07-25T12:37:23.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000XdflnAAB
Lat Location
(32.84799411319137000,-96.67011107509563000)
20-00493694
Service Request Number: 20-00493694 • Address: 414 PEAVY RD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00493694
Address
414 PEAVY RD, DALLAS, TX, 75218
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-12T18:49:44.000
Update Date
2020-05-14T12:04:48.000
Closed Date
2020-05-12T18:49:44.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VCF6CAAX
Lat Location
(32.85256484113908000,-96.71567324710512000)
20-00775446
Service Request Number: 20-00775446 • Address: 4639 BLACK ROCK DR, DALLAS • City Council District: 3
Service Request Number
20-00775446
Address
4639 BLACK ROCK DR, DALLAS
City Council District
3
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-07-30T23:59:00.000
Status
Closed
Created Date
2020-07-28T13:56:44.000
Update Date
2020-07-28T18:13:25.000
Closed Date
2020-07-28T13:56:44.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000XeJ3lAAF
Lat Location
(32.72304561212965000,-96.89912953688822000)
20-00262361
Service Request Number: 20-00262361 • Address: 10811 CAPROCK CIR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00262361
Address
10811 CAPROCK CIR, DALLAS, TX, 75218
City Council District
9
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-27T23:59:00.000
Status
Closed
Created Date
2020-03-13T15:08:35.000
Update Date
2020-03-17T13:48:18.000
Closed Date
2020-03-13T15:08:35.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T55WjAAJ
Lat Location
(32.85558678914643600,-96.69766081762194000)
20-00378920
Service Request Number: 20-00378920 • Address: 3015 HOUSLEY DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00378920
Address
3015 HOUSLEY DR, DALLAS, TX, 75228
City Council District
9
Department
Sanitation
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-21T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-04-10T15:14:56.000
Update Date
2020-04-14T08:59:49.000
Closed Date
2020-04-10T15:14:56.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG0vHAAT
Lat Location
(32.85157779433854000,-96.66176218449675000)
20-00167518
Service Request Number: 20-00167518 • Address: 8446 GREENMOUND CIR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00167518
Address
8446 GREENMOUND CIR, DALLAS, TX, 75227
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-18T15:05:18.000
Update Date
2020-03-17T14:10:41.000
Closed Date
2020-02-18T15:05:18.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000RkprYAAR
Lat Location
(32.75071071506250000,-96.67574750599647000)
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