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311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00450302
Service Request Number: 20-00450302 • Address: 5003 ELSBY AVE, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
20-00450302
Address
5003 ELSBY AVE, DALLAS, TX, 75209
City Council District
13
Department
Sustainable Development and Construction
Service Request Type
Building Permits Violation - SDC
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-06-17T23:59:00.000
Status
Closed
Created Date
2020-05-01T09:33:33.000
Update Date
2020-07-12T01:08:01.000
Closed Date
2020-05-01T09:33:33.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VARDrAAP
Lat Location
(32.85624697061378000,-96.82521751057917000)
20-00276093
Service Request Number: 20-00276093 • Address: 7027 S R L THORNTON FWY SB, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00276093
Address
7027 S R L THORNTON FWY SB, DALLAS, TX, 75232
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-17T23:36:36.000
Update Date
2020-03-18T16:19:12.000
Closed Date
2020-03-17T23:36:36.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5VHxAAN
Lat Location
(32.66315801822200600,-96.82316208164971000)
20-00280113
Service Request Number: 20-00280113 • Address: SUNNYVALE ST & MOFFATT AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00280113
Address
SUNNYVALE ST & MOFFATT AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-18T16:30:34.000
Update Date
2020-03-18T16:33:40.000
Closed Date
2020-03-18T16:30:34.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5dLIAAZ
Lat Location
(32.70250256770173000,-96.77789465438713000)
20-00776857
Service Request Number: 20-00776857 • Address: DIXON AVE & SCYENE RD, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00776857
Address
DIXON AVE & SCYENE RD, DALLAS, TX, 75210
City Council District
7
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-08-03T23:59:00.000
Status
Closed
Created Date
2020-07-28T17:56:51.000
Update Date
2020-07-29T06:54:22.000
Closed Date
2020-07-28T17:56:51.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000XeND6AAN
Lat Location
(32.76631350830854000,-96.73294814400359000)
20-00536580
Service Request Number: 20-00536580 • Address: 4645 DOLPHIN RD, DALLAS, TX, 75223 • City Council District: 7
Service Request Number
20-00536580
Address
4645 DOLPHIN RD, DALLAS, TX, 75223
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-22T16:00:34.000
Update Date
2020-06-15T12:26:41.000
Closed Date
2020-05-22T16:00:34.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VDqChAAL
Lat Location
(32.77954756569244000,-96.73775629684249000)
20-00263375
Service Request Number: 20-00263375 • Address: 7209 PIEDMONT DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00263375
Address
7209 PIEDMONT DR, DALLAS, TX, 75227
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-13T19:15:14.000
Update Date
2020-03-18T16:37:03.000
Closed Date
2020-03-13T19:15:14.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T57A1AAJ
Lat Location
(32.76008698243066400,-96.69857502012495000)
20-00777273
Service Request Number: 20-00777273 • Address: 2815 S HAMPTON RD, DALLAS • City Council District: 3
Service Request Number
20-00777273
Address
2815 S HAMPTON RD, DALLAS
City Council District
3
Department
Police Department
Service Request Type
Criminal Activities - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-08-05T23:59:00.000
Status
Closed
Created Date
2020-07-29T00:24:26.000
Update Date
2020-07-29T07:23:33.000
Closed Date
2020-07-29T00:24:26.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000XeOuZAAV
Lat Location
(32.71614115832170500,-96.85745444907980000)
20-00921467
Service Request Number: 20-00921467 • Address: 1626 LEBANON AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00921467
Address
1626 LEBANON AVE, DALLAS, TX, 75208
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-09-12T23:59:00.000
Status
Closed
Created Date
2020-09-11T12:44:46.000
Update Date
2020-09-11T13:26:51.000
Closed Date
2020-09-11T12:44:46.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000YoYfYAAV
Lat Location
(32.73246568309734000,-96.84757266078421000)
20-00217343
Service Request Number: 20-00217343 • Address: 530 JONELLE AVE, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00217343
Address
530 JONELLE AVE, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-09T23:59:00.000
Status
Closed
Created Date
2020-03-02T18:20:03.000
Update Date
2020-07-12T01:08:07.000
Closed Date
2020-03-02T18:20:03.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000SnighAAB
Lat Location
(32.72047977335264000,-96.70896880669596000)
20-00271579
Service Request Number: 20-00271579 • Address: 4442 LAWNVIEW AVE, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00271579
Address
4442 LAWNVIEW AVE, DALLAS, TX, 75227
City Council District
7
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-17T08:59:24.000
Update Date
2020-03-18T15:47:50.000
Closed Date
2020-03-17T08:59:24.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5NSTAA3
Lat Location
(32.78331175833269000,-96.72143156424886000)
20-00776854
Service Request Number: 20-00776854 • Address: ELSIE FAYE HEGGINS ST & SCYENE RD, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00776854
Address
ELSIE FAYE HEGGINS ST & SCYENE RD, DALLAS, TX, 75210
City Council District
7
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-08-03T23:59:00.000
Status
Closed
Created Date
2020-07-28T17:55:52.000
Update Date
2020-07-29T06:53:58.000
Closed Date
2020-07-28T17:55:52.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000XeN4PAAV
Lat Location
(32.76647098519448000,-96.74107385832056000)
20-00272739
Service Request Number: 20-00272739 • Address: 1909 FAROLA DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00272739
Address
1909 FAROLA DR, DALLAS, TX, 75228
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T11:18:53.000
Update Date
2020-03-18T16:40:21.000
Closed Date
2020-03-17T11:18:53.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5PTJAA3
Lat Location
(32.84404664042256000,-96.68000806533117000)
20-00276098
Service Request Number: 20-00276098 • Address: 125 W CAMP WISDOM RD, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00276098
Address
125 W CAMP WISDOM RD, DALLAS, TX, 75232
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-17T23:39:22.000
Update Date
2020-03-18T16:07:23.000
Closed Date
2020-03-17T23:39:22.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5VGgAAN
Lat Location
(32.66238658648468000,-96.82373273367490000)
20-00460789
Service Request Number: 20-00460789 • Address: 1344 WOODBURN TRL, DALLAS, TX, 75241 • City Council District: 3
Service Request Number
20-00460789
Address
1344 WOODBURN TRL, DALLAS, TX, 75241
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-11T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-04T11:45:02.000
Update Date
2020-07-12T01:08:36.000
Closed Date
2020-05-04T11:45:02.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VAkc2AAD
Lat Location
(32.67386496277103400,-96.80246535960706000)
20-00616734
Service Request Number: 20-00616734 • Address: 5308 ALTON AVE, DALLAS, TX, 75214 • City Council District: 2
Service Request Number
20-00616734
Address
5308 ALTON AVE, DALLAS, TX, 75214
City Council District
2
Department
Trinity Watershed Management
Service Request Type
Storm Drainage/Flooding Complaint - DWU
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-06-25T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-06-11T10:52:20.000
Update Date
2020-06-15T11:46:28.000
Closed Date
2020-06-11T10:52:20.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Vx0JuAAJ
Lat Location
(32.79708320608237000,-96.75782766724419000)
20-00615670
Service Request Number: 20-00615670 • Address: 3133 SAN MEDINA AVE, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00615670
Address
3133 SAN MEDINA AVE, DALLAS, TX, 75228
City Council District
9
Department
Dallas Fire Rescue
Service Request Type
Smoke Detector Request - DFR
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-06-24T23:59:00.000
Status
Closed
Created Date
2020-06-15T09:30:48.000
Update Date
2020-06-15T12:10:21.000
Closed Date
2020-06-15T09:30:48.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VwxoXAAR
Lat Location
(32.83310269207480000,-96.66322849261633000)
20-00274496
Service Request Number: 20-00274496 • Address: 4303 LASHLEY DR, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00274496
Address
4303 LASHLEY DR, DALLAS, TX, 75232
City Council District
3
Department
Public Works
Service Request Type
Median/Right of Way Maintenance - PBW
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-03-31T23:59:00.000
Status
Closed
Created Date
2020-03-17T15:02:00.000
Update Date
2020-03-18T16:33:12.000
Closed Date
2020-03-17T15:02:00.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5SVNAA3
Lat Location
(32.69070795857576000,-96.84343675379371000)
20-00279651
Service Request Number: 20-00279651 • Address: 2105 E LEDBETTER DR, DALLAS, TX, 75216 • City Council District: 3
Service Request Number
20-00279651
Address
2105 E LEDBETTER DR, DALLAS, TX, 75216
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-18T15:28:55.000
Update Date
2020-03-18T15:43:57.000
Closed Date
2020-03-18T15:28:55.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5cbyAAB
Lat Location
(32.68648660831080000,-96.78948255837996000)
20-00279798
Service Request Number: 20-00279798 • Address: 5006 S LANCASTER RD, DALLAS, TX, 75216 • City Council District: 3
Service Request Number
20-00279798
Address
5006 S LANCASTER RD, DALLAS, TX, 75216
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-18T15:46:56.000
Update Date
2020-03-18T15:53:15.000
Closed Date
2020-03-18T15:46:56.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5crSAAR
Lat Location
(32.68745880947306000,-96.79007143084257000)
20-00525603
Service Request Number: 20-00525603 • Address: 3221 LANCELOT DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00525603
Address
3221 LANCELOT DR, DALLAS, TX, 75229
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-27T23:59:00.000
Status
Closed
Created Date
2020-05-20T13:17:37.000
Update Date
2020-05-22T12:12:49.000
Closed Date
2020-05-20T13:17:37.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VDPVHAA5
Lat Location
(32.89135272358118000,-96.86925498129806000)
20-00382403
Service Request Number: 20-00382403 • Address: 4900 LANGDON RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00382403
Address
4900 LANGDON RD, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T15:39:55.000
Update Date
2020-04-14T15:41:17.000
Closed Date
2020-04-14T15:39:55.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG6inAAD
Lat Location
(32.65130192660219000,-96.74200904476820000)
20-00277949
Service Request Number: 20-00277949 • Address: 8606 WESTFIELD DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00277949
Address
8606 WESTFIELD DR, DALLAS, TX, 75243
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-18T11:41:35.000
Update Date
2020-03-18T16:28:54.000
Closed Date
2020-03-18T11:41:35.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5Za5AAF
Lat Location
(32.90026549674817000,-96.75450199167634000)
20-00318308
Service Request Number: 20-00318308 • Address: 4820 HOVENKAMP DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00318308
Address
4820 HOVENKAMP DR, DALLAS, TX, 75227
City Council District
7
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-07T23:59:00.000
Status
Closed
Created Date
2020-03-28T19:19:07.000
Update Date
2020-07-12T01:08:58.000
Closed Date
2020-03-28T19:19:07.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TECG9AAP
Lat Location
(32.78138242285274400,-96.70588968146588000)
20-00773685
Service Request Number: 20-00773685 • Address: 8656 WEST RIDGE DR, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
20-00773685
Address
8656 WEST RIDGE DR, DALLAS, TX, 75249
City Council District
3
Department
Water Utilities
Service Request Type
Creek/Culvert Blockage - DWU
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-09-09T23:59:00.000
Status
Closed
Created Date
2020-07-28T09:08:18.000
Update Date
2020-07-29T07:00:59.000
Closed Date
2020-07-28T09:08:18.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000XeANBAA3
Lat Location
(32.64901094566954000,-96.95185346300691000)
20-00319628
Service Request Number: 20-00319628 • Address: HUNNICUT RD & SAMUELL BLVD, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00319628
Address
HUNNICUT RD & SAMUELL BLVD, DALLAS, TX, 75227
City Council District
7
Department
Police Department
Service Request Type
Traffic Violations (Chronic) - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-03-29T20:13:28.000
Update Date
2020-07-12T01:09:06.000
Closed Date
2020-03-29T20:13:28.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TEETTAA5
Lat Location
(32.79272615519480000,-96.71234079136734000)
20-00028287
Service Request Number: 20-00028287 • Address: 3407 FALLS DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00028287
Address
3407 FALLS DR, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-09T16:56:20.000
Update Date
2020-03-18T16:17:00.000
Closed Date
2020-01-09T16:56:20.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Q0XH4AAN
Lat Location
(32.72656303079116000,-96.87729450018867000)
20-00276304
Service Request Number: 20-00276304 • Address: 2358 CEDAR CREST BLVD, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
20-00276304
Address
2358 CEDAR CREST BLVD, DALLAS, TX, 75203
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-18T08:12:03.000
Update Date
2020-03-18T16:29:33.000
Closed Date
2020-03-18T08:12:03.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5WcIAAV
Lat Location
(32.73384949386536400,-96.79262050675574000)
19-01310973
Service Request Number: 19-01310973 • Address: 3401 PONDROM ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
19-01310973
Address
3401 PONDROM ST, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
No Building Permit - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2019-12-21T00:59:00.000
Status
Closed
Created Date
2019-11-09T11:22:54.000
Update Date
2020-03-18T16:36:54.000
Closed Date
2019-11-09T11:22:54.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000NikUtAAJ
Lat Location
(32.76269697859313400,-96.76950233044748000)
20-00264815
Service Request Number: 20-00264815 • Address: 5737 LIVE OAK ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00264815
Address
5737 LIVE OAK ST, DALLAS, TX, 75206
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-15T01:51:16.000
Update Date
2020-03-18T16:37:41.000
Closed Date
2020-03-15T01:51:16.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T59sSAAR
Lat Location
(32.81127343765718500,-96.76258963538632000)
20-00279756
Service Request Number: 20-00279756 • Address: 12307 BROOKMEADOW LN, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00279756
Address
12307 BROOKMEADOW LN, DALLAS, TX, 75218
City Council District
9
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-18T15:42:05.000
Update Date
2020-03-18T16:27:15.000
Closed Date
2020-03-18T15:42:05.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5cn6AAB
Lat Location
(32.86270277774893000,-96.68836136296483000)
20-00190228
Service Request Number: 20-00190228 • Address: 534 BETHPAGE AVE, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00190228
Address
534 BETHPAGE AVE, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-24T16:39:08.000
Update Date
2020-03-18T16:08:21.000
Closed Date
2020-02-24T16:39:08.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000RljdUAAR
Lat Location
(32.72059366011763000,-96.71086819318360000)
20-00895327
Service Request Number: 20-00895327 • Address: 10515 SINCLAIR AVE, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00895327
Address
10515 SINCLAIR AVE, DALLAS, TX, 75218
City Council District
9
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-09-25T23:59:00.000
Status
Closed
Created Date
2020-09-03T10:10:39.000
Update Date
2020-09-09T15:22:23.000
Closed Date
2020-09-03T10:10:39.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000YkWvOAAV
Lat Location
(32.85142558002815600,-96.69903501813755000)
20-00193404
Service Request Number: 20-00193404 • Address: 754 EZEKIAL AVE, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00193404
Address
754 EZEKIAL AVE, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-25T13:28:24.000
Update Date
2020-03-18T16:38:04.000
Closed Date
2020-02-25T13:28:24.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000RlsKbAAJ
Lat Location
(32.72589322074422600,-96.70987193234696000)
20-00195012
Service Request Number: 20-00195012 • Address: 4222 CANAL ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00195012
Address
4222 CANAL ST, DALLAS, TX, 75210
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-25T17:02:41.000
Update Date
2020-03-18T16:07:58.000
Closed Date
2020-02-25T17:02:41.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000RlvumAAB
Lat Location
(32.77311411451877600,-96.74664368529128000)
20-00555860
Service Request Number: 20-00555860 • Address: 6316 FOREST KNOLL TRL, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00555860
Address
6316 FOREST KNOLL TRL, DALLAS, TX, 75232
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-04T23:59:00.000
Status
Closed
Created Date
2020-05-28T15:19:45.000
Update Date
2020-07-12T01:08:55.000
Closed Date
2020-05-28T15:19:45.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VuX8kAAF
Lat Location
(32.67171765842859000,-96.83602431759554000)
20-00496546
Service Request Number: 20-00496546 • Address: 911 CHURCH ST, DALLAS, TX, 75203 • City Council District: 1
Service Request Number
20-00496546
Address
911 CHURCH ST, DALLAS, TX, 75203
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-05-13T13:25:33.000
Update Date
2020-05-14T16:27:08.000
Closed Date
2020-05-13T13:25:33.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCMFsAAP
Lat Location
(32.75050345677741000,-96.81155690257756000)
19-01466550
Service Request Number: 19-01466550 • Address: 3407 FALLS DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
19-01466550
Address
3407 FALLS DR, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2019-12-24T17:42:11.000
Update Date
2020-03-18T16:02:25.000
Closed Date
2019-12-24T17:42:11.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000PyorjAAB
Lat Location
(32.72656303079116000,-96.87729450018867000)
20-00131099
Service Request Number: 20-00131099 • Address: 9461 BOEDEKER ST, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-00131099
Address
9461 BOEDEKER ST, DALLAS, TX, 75225
City Council District
13
Department
Public Works
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2020-04-10T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-02-07T14:51:08.000
Update Date
2020-07-12T01:08:38.000
Closed Date
2020-02-07T14:51:08.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000R5bYfAAJ
Lat Location
(32.87652623942353000,-96.77889432167028000)
20-00265659
Service Request Number: 20-00265659 • Address: 4111 SPERRY ST, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-00265659
Address
4111 SPERRY ST, DALLAS, TX, 75214
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-15T18:01:05.000
Update Date
2020-03-18T16:30:17.000
Closed Date
2020-03-15T18:01:05.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5BMOAA3
Lat Location
(32.83548030844429000,-96.74371727120506000)
20-00382440
Service Request Number: 20-00382440 • Address: 4900 LANGDON RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00382440
Address
4900 LANGDON RD, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T15:42:55.000
Update Date
2020-04-14T15:44:09.000
Closed Date
2020-04-14T15:42:55.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG6lmAAD
Lat Location
(32.65130192660219000,-96.74200904476820000)
20-00502894
Service Request Number: 20-00502894 • Address: 2433 52ND ST, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00502894
Address
2433 52ND ST, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-14T15:49:56.000
Update Date
2020-05-14T15:55:06.000
Closed Date
2020-05-14T15:49:56.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000VCaBRAA1
Lat Location
(32.69339672868114000,-96.78159262681680000)
20-00275990
Service Request Number: 20-00275990 • Address: 10107 MARSH LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00275990
Address
10107 MARSH LN, DALLAS, TX, 75229
City Council District
13
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-17T22:22:08.000
Update Date
2020-03-18T16:27:01.000
Closed Date
2020-03-17T22:22:08.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5V7dAAF
Lat Location
(32.88310701751982600,-96.85632799801098000)
20-00273615
Service Request Number: 20-00273615 • Address: OLD OX RD & CARAVAN TRL, DALLAS, TX, 75241 • City Council District: 3
Service Request Number
20-00273615
Address
OLD OX RD & CARAVAN TRL, DALLAS, TX, 75241
City Council District
3
Department
Public Works
Service Request Type
Median/Right of Way Maintenance - PBW
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-03-31T23:59:00.000
Status
Closed
Created Date
2020-03-17T13:15:01.000
Update Date
2020-03-18T16:38:31.000
Closed Date
2020-03-17T13:15:01.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5R1CAAV
Lat Location
(32.67625034999729000,-96.79753115952772000)
20-00382674
Service Request Number: 20-00382674 • Address: 5575 PETERSON LN, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
20-00382674
Address
5575 PETERSON LN, DALLAS, TX, 75240
City Council District
11
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T16:04:22.000
Update Date
2020-04-14T16:07:28.000
Closed Date
2020-04-14T16:04:22.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG75XAAT
Lat Location
(32.93062856728041000,-96.81196234741776000)
20-00502848
Service Request Number: 20-00502848 • Address: W CLARENDON DR & S ZANG BLVD, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00502848
Address
W CLARENDON DR & S ZANG BLVD, DALLAS, TX, 75208
City Council District
1
Department
Transportation
Service Request Type
Traffic Signal - Head Turn (Conflicting) - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-05-20T23:59:00.000
Status
Closed
Created Date
2020-05-14T15:44:36.000
Update Date
2020-05-14T16:05:55.000
Closed Date
2020-05-14T15:44:36.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VCa5sAAD
Lat Location
(32.73446486223724600,-96.82464169839429000)
20-00270903
Service Request Number: 20-00270903 • Address: 6920 MIDDLE COVE DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00270903
Address
6920 MIDDLE COVE DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-16T20:30:17.000
Update Date
2020-03-18T16:21:23.000
Closed Date
2020-03-16T20:30:17.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5LLRAA3
Lat Location
(32.97030136928398000,-96.78870506379934000)
20-00279877
Service Request Number: 20-00279877 • Address: 3103 AL LIPSCOMB WAY, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00279877
Address
3103 AL LIPSCOMB WAY, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T15:57:31.000
Update Date
2020-03-18T15:59:05.000
Closed Date
2020-03-18T15:57:31.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5czMAAR
Lat Location
(32.77498726029861600,-96.76803956624754000)
20-00273618
Service Request Number: 20-00273618 • Address: 2471 VOLGA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00273618
Address
2471 VOLGA AVE, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-17T13:15:15.000
Update Date
2020-03-18T16:09:29.000
Closed Date
2020-03-17T13:15:15.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5Qy9AAF
Lat Location
(32.70609104229487000,-96.78721600418599000)
20-00278033
Service Request Number: 20-00278033 • Address: 2626 S WESTMORELAND RD, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
20-00278033
Address
2626 S WESTMORELAND RD, DALLAS, TX, 75211
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T11:51:48.000
Update Date
2020-03-18T16:27:13.000
Closed Date
2020-03-18T11:51:48.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5Zg3AAF
Lat Location
(32.71956905189125600,-96.87414309787937000)
20-00495046
Service Request Number: 20-00495046 • Address: 6035 MEADOW CREST DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00495046
Address
6035 MEADOW CREST DR, DALLAS, TX, 75230
City Council District
11
Department
Public Works
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2020-07-15T23:59:00.000
Status
Closed
Created Date
2020-05-13T10:37:11.000
Update Date
2020-07-12T01:08:38.000
Closed Date
2020-05-13T10:37:11.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCJFQAA5
Lat Location
(32.90350504907533500,-96.80327692772300000)
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