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311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00239055
Service Request Number: 20-00239055 • Address: 9214 RAEFORD DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00239055
Address
9214 RAEFORD DR, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-09T01:36:00.000
Update Date
2020-03-18T16:01:02.000
Closed Date
2020-03-09T01:36:00.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4JykAAF
Lat Location
(32.89777371184231000,-96.74396996902482000)
20-00382586
Service Request Number: 20-00382586 • Address: 2745 N WESTMORELAND RD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00382586
Address
2745 N WESTMORELAND RD, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T15:56:13.000
Update Date
2020-04-14T15:57:45.000
Closed Date
2020-04-14T15:56:13.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG6xdAAD
Lat Location
(32.77627941709585000,-96.87398684134120000)
20-00616543
Service Request Number: 20-00616543 • Address: 2740 CATHERINE ST, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00616543
Address
2740 CATHERINE ST, DALLAS, TX, 75211
City Council District
1
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-06-17T23:59:00.000
Status
Closed
Created Date
2020-06-15T11:22:12.000
Update Date
2020-06-15T11:49:32.000
Closed Date
2020-06-15T11:22:12.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000VwzsAAAR
Lat Location
(32.73825384056661400,-96.86463391821849000)
20-00278548
Service Request Number: 20-00278548 • Address: 428 S HAMPTON RD, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00278548
Address
428 S HAMPTON RD, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T13:00:58.000
Update Date
2020-03-18T16:09:35.000
Closed Date
2020-03-18T13:00:58.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5abcAAB
Lat Location
(32.74196623162476000,-96.85670622195180000)
20-00273413
Service Request Number: 20-00273413 • Address: 1503 MARFA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00273413
Address
1503 MARFA AVE, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-17T12:44:44.000
Update Date
2020-03-18T16:10:59.000
Closed Date
2020-03-17T12:44:44.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5QecAAF
Lat Location
(32.70131270496068500,-96.80387338916175000)
20-00382680
Service Request Number: 20-00382680 • Address: 7732 ARKAN PKWY, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00382680
Address
7732 ARKAN PKWY, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-14T16:04:43.000
Update Date
2020-04-14T16:11:25.000
Closed Date
2020-04-14T16:04:43.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG761AAD
Lat Location
(32.65289099313767500,-96.81919374829640000)
20-00277965
Service Request Number: 20-00277965 • Address: 9010 S HAMPTON RD, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-00277965
Address
9010 S HAMPTON RD, DALLAS, TX, 75232
City Council District
8
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T11:44:04.000
Update Date
2020-03-18T16:13:28.000
Closed Date
2020-03-18T11:44:04.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5ZcFAAV
Lat Location
(32.63896731051200000,-96.85697853383562000)
20-00616406
Service Request Number: 20-00616406 • Address: 9669 FOREST LN, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00616406
Address
9669 FOREST LN, DALLAS, TX, 75243
City Council District
10
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-06-16T23:59:00.000
Status
Closed
Created Date
2020-06-15T11:04:40.000
Update Date
2020-06-15T11:55:42.000
Closed Date
2020-06-15T11:04:40.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VwzZUAAZ
Lat Location
(32.90967640444606000,-96.72285769773843000)
20-00616713
Service Request Number: 20-00616713 • Address: 1910 DULUTH ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00616713
Address
1910 DULUTH ST, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-06-15T11:43:33.000
Update Date
2020-06-15T12:36:48.000
Closed Date
2020-06-15T11:43:33.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Vx02LAAR
Lat Location
(32.77619342023703000,-96.85045038950328000)
20-00009613
Service Request Number: 20-00009613 • Address: 1503 N HENDERSON AVE, DALLAS, TX, 75206 • City Council District: 2
Service Request Number
20-00009613
Address
1503 N HENDERSON AVE, DALLAS, TX, 75206
City Council District
2
Department
Transportation
Service Request Type
Traffic Signal - New - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-03-30T23:59:00.000
Status
Closed
Created Date
2020-01-03T23:04:40.000
Update Date
2020-03-18T16:16:57.000
Closed Date
2020-01-03T23:04:40.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000PzphwAAB
Lat Location
(32.80762120805254500,-96.77036483613563000)
20-00250412
Service Request Number: 20-00250412 • Address: 2233 N PRAIRIE CREEK RD, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00250412
Address
2233 N PRAIRIE CREEK RD, DALLAS, TX, 75227
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-11T09:40:03.000
Update Date
2020-03-18T16:14:50.000
Closed Date
2020-03-11T09:40:03.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4hb3AAB
Lat Location
(32.75055891418537000,-96.66526864433342000)
20-00272949
Service Request Number: 20-00272949 • Address: 4533 FELLOWS LN, DALLAS, TX, 75216 • City Council District: 7
Service Request Number
20-00272949
Address
4533 FELLOWS LN, DALLAS, TX, 75216
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-17T11:46:00.000
Update Date
2020-03-18T16:07:48.000
Closed Date
2020-03-17T11:46:00.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5PpoAAF
Lat Location
(32.71474870792952000,-96.74840190852719000)
20-00277714
Service Request Number: 20-00277714 • Address: 2410 S HAMPTON RD, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
20-00277714
Address
2410 S HAMPTON RD, DALLAS, TX, 75224
City Council District
1
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T11:15:52.000
Update Date
2020-03-18T16:15:12.000
Closed Date
2020-03-18T11:15:52.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5ZCMAA3
Lat Location
(32.72193373597605000,-96.85690199916282000)
20-00176309
Service Request Number: 20-00176309 • Address: 1440 STIRLING AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00176309
Address
1440 STIRLING AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-20T12:16:09.000
Update Date
2020-03-18T16:22:24.000
Closed Date
2020-02-20T12:16:09.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000RlCM8AAN
Lat Location
(32.73060743022837000,-96.80264683082147000)
20-00275923
Service Request Number: 20-00275923 • Address: 3105 FOREST LN, DALLAS, TX, 75234 • City Council District: 6
Service Request Number
20-00275923
Address
3105 FOREST LN, DALLAS, TX, 75234
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-17T21:05:22.000
Update Date
2020-03-18T16:24:21.000
Closed Date
2020-03-17T21:05:22.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5UxnAAF
Lat Location
(32.90985836315556000,-96.87232326889321000)
20-00382938
Service Request Number: 20-00382938 • Address: 6050 SHERRY LN, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-00382938
Address
6050 SHERRY LN, DALLAS, TX, 75225
City Council District
13
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T16:35:32.000
Update Date
2020-04-14T16:39:14.000
Closed Date
2020-04-14T16:35:32.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG7USAA1
Lat Location
(32.86210636839642000,-96.80756374454562000)
20-00276094
Service Request Number: 20-00276094 • Address: 2570 W RED BIRD LN, DALLAS, TX, 75237 • City Council District: 3
Service Request Number
20-00276094
Address
2570 W RED BIRD LN, DALLAS, TX, 75237
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-17T23:36:54.000
Update Date
2020-03-18T16:24:15.000
Closed Date
2020-03-17T23:36:54.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5VI2AAN
Lat Location
(32.67104523657477000,-96.86024920711918000)
20-00272463
Service Request Number: 20-00272463 • Address: 9426 LAKEFIELD BLVD, DALLAS, TX, 75220 • City Council District: 2
Service Request Number
20-00272463
Address
9426 LAKEFIELD BLVD, DALLAS, TX, 75220
City Council District
2
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-17T10:46:08.000
Update Date
2020-03-18T16:18:46.000
Closed Date
2020-03-17T10:46:08.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5Ot8AAF
Lat Location
(32.85833870149347000,-96.86295688846681000)
20-00204811
Service Request Number: 20-00204811 • Address: 7932 GREAT TRINITY FOREST WAY, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
20-00204811
Address
7932 GREAT TRINITY FOREST WAY, DALLAS, TX, 75217
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2020-03-28T23:59:00.000
Status
Closed
Created Date
2020-02-27T16:44:35.000
Update Date
2020-03-18T16:18:52.000
Closed Date
2020-02-27T16:44:35.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000RmJivAAF
Lat Location
(32.71214194919216000,-96.68636238061961000)
20-00595867
Service Request Number: 20-00595867 • Address: 7741 ANTOINETTE ST, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
20-00595867
Address
7741 ANTOINETTE ST, DALLAS, TX, 75217
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-06-09T10:14:52.000
Update Date
2020-06-15T12:33:37.000
Closed Date
2020-06-09T10:14:52.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Vw9ZUAAZ
Lat Location
(32.71439137717159400,-96.68930092251830000)
20-00376689
Service Request Number: 20-00376689 • Address: 9304 HARRY HINES BLVD, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00376689
Address
9304 HARRY HINES BLVD, DALLAS, TX, 75220
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-13T14:48:45.000
Update Date
2020-04-14T16:35:38.000
Closed Date
2020-04-13T14:48:45.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TFwalAAD
Lat Location
(32.84168343434391000,-96.87050384112744000)
20-00271686
Service Request Number: 20-00271686 • Address: 7801 PENCROSS LN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00271686
Address
7801 PENCROSS LN, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-17T09:12:02.000
Update Date
2020-03-18T16:31:24.000
Closed Date
2020-03-17T09:12:02.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5NUaAAN
Lat Location
(32.97286400520311000,-96.77288585462266000)
20-00327802
Service Request Number: 20-00327802 • Address: 3102 LINDBERGH DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00327802
Address
3102 LINDBERGH DR, DALLAS, TX, 75228
City Council District
7
Department
Public Works
Service Request Type
Guardrail Repair - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-14T23:59:00.000
Status
Closed
Created Date
2020-03-31T14:37:01.000
Update Date
2020-07-12T01:08:24.000
Closed Date
2020-03-31T14:37:01.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TEUbOAAX
Lat Location
(32.80253315337376000,-96.69145187435839000)
20-00277590
Service Request Number: 20-00277590 • Address: 2967 S WESTMORELAND RD, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
20-00277590
Address
2967 S WESTMORELAND RD, DALLAS, TX, 75233
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T11:01:00.000
Update Date
2020-03-18T16:15:37.000
Closed Date
2020-03-18T11:01:00.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5YzwAAF
Lat Location
(32.71231289818598000,-96.87436484112042000)
20-00277211
Service Request Number: 20-00277211 • Address: AIRLINE RD & WALNUT HILL LN, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-00277211
Address
AIRLINE RD & WALNUT HILL LN, DALLAS, TX, 75230
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-21T23:59:00.000
Status
Closed
Created Date
2020-03-18T10:15:37.000
Update Date
2020-03-18T16:18:27.000
Closed Date
2020-03-18T10:15:37.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5YCrAAN
Lat Location
(32.88013682522526000,-96.78270803239987000)
20-00125367
Service Request Number: 20-00125367 • Address: 5875 ROSS AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00125367
Address
5875 ROSS AVE, DALLAS, TX, 75206
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-02-12T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-02-04T12:31:16.000
Update Date
2020-07-12T01:08:47.000
Closed Date
2020-02-04T12:31:16.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000R5N4gAAF
Lat Location
(32.81119751272150000,-96.76708536725927000)
20-00276240
Service Request Number: 20-00276240 • Address: 6224 PENROSE AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00276240
Address
6224 PENROSE AVE, DALLAS, TX, 75214
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-18T07:50:19.000
Update Date
2020-03-18T16:20:13.000
Closed Date
2020-03-18T07:50:19.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5WQHAA3
Lat Location
(32.83246938842273000,-96.75959018868097000)
20-00871041
Service Request Number: 20-00871041 • Address: 1125 E RED BIRD LN, DALLAS, TX, 75241 • City Council District: 3
Service Request Number
20-00871041
Address
1125 E RED BIRD LN, DALLAS, TX, 75241
City Council District
3
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-09-10T23:59:00.000
Status
Closed
Created Date
2020-08-26T15:16:43.000
Update Date
2020-09-09T15:06:20.000
Closed Date
2020-08-26T15:16:43.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000Yj3UvAAJ
Lat Location
(32.67507361684361000,-96.80754899981298000)
20-00502783
Service Request Number: 20-00502783 • Address: 3003 MALLORY DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00502783
Address
3003 MALLORY DR, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-14T15:36:16.000
Update Date
2020-05-14T16:22:53.000
Closed Date
2020-05-14T15:36:16.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000VCZxPAAX
Lat Location
(32.70609958362071000,-96.76696521692452000)
20-00271874
Service Request Number: 20-00271874 • Address: 1730 S BARRY AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
20-00271874
Address
1730 S BARRY AVE, DALLAS, TX, 75223
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-17T09:34:21.000
Update Date
2020-03-18T16:33:08.000
Closed Date
2020-03-17T09:34:21.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5NvuAAF
Lat Location
(32.78366072678906000,-96.74692103256842000)
19-01469202
Service Request Number: 19-01469202 • Address: 7125 ARBORCREST DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
19-01469202
Address
7125 ARBORCREST DR, DALLAS, TX, 75232
City Council District
8
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-01-08T00:59:00.000
Status
Closed
Created Date
2019-12-26T13:10:32.000
Update Date
2020-07-12T01:08:53.000
Closed Date
2019-12-26T13:10:32.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000PyuhLAAR
Lat Location
(32.66119871509991000,-96.82794161924294000)
20-00279986
Service Request Number: 20-00279986 • Address: 3223 W CAMP WISDOM RD, DALLAS, TX, 75237 • City Council District: 3
Service Request Number
20-00279986
Address
3223 W CAMP WISDOM RD, DALLAS, TX, 75237
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T16:12:13.000
Update Date
2020-03-18T16:14:36.000
Closed Date
2020-03-18T16:12:13.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5d9RAAR
Lat Location
(32.66258616352368400,-96.87292788491610000)
20-00276899
Service Request Number: 20-00276899 • Address: 9531 MILLTRAIL DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-00276899
Address
9531 MILLTRAIL DR, DALLAS, TX, 75238
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-18T09:39:47.000
Update Date
2020-03-18T15:55:37.000
Closed Date
2020-03-18T09:39:47.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5XkgAAF
Lat Location
(32.89145557291437400,-96.72396887515673000)
20-00278354
Service Request Number: 20-00278354 • Address: 6323 PRESTONCREST LN, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00278354
Address
6323 PRESTONCREST LN, DALLAS, TX, 75230
City Council District
11
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-01T23:59:00.000
Status
Closed
Created Date
2020-03-18T12:32:39.000
Update Date
2020-03-18T15:46:54.000
Closed Date
2020-03-18T12:32:39.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5aGFAAZ
Lat Location
(32.92160535521238000,-96.79694390903126000)
20-00279917
Service Request Number: 20-00279917 • Address: 4615 SINGLETON BLVD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00279917
Address
4615 SINGLETON BLVD, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T16:03:10.000
Update Date
2020-03-18T16:11:47.000
Closed Date
2020-03-18T16:03:10.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5d3YAAR
Lat Location
(32.77859059489437500,-96.89559684788534000)
20-00278862
Service Request Number: 20-00278862 • Address: 17910 WINDFLOWER WAY, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00278862
Address
17910 WINDFLOWER WAY, DALLAS, TX, 75252
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-21T23:59:00.000
Status
Closed
Created Date
2020-03-18T13:46:31.000
Update Date
2020-03-18T16:28:52.000
Closed Date
2020-03-18T13:46:31.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000T5bCdAAJ
Lat Location
(32.99610576399315000,-96.80346601155084000)
20-00382766
Service Request Number: 20-00382766 • Address: 1070 N WESTMORELAND RD, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00382766
Address
1070 N WESTMORELAND RD, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T16:12:59.000
Update Date
2020-04-14T16:16:30.000
Closed Date
2020-04-14T16:12:59.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG7DgAAL
Lat Location
(32.75694989025505000,-96.87394145064057000)
20-00219498
Service Request Number: 20-00219498 • Address: 8757 PRESTON RD, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-00219498
Address
8757 PRESTON RD, DALLAS, TX, 75225
City Council District
13
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-07T00:59:00.000
Status
Closed (Duplicate)
Created Date
2020-03-03T12:16:05.000
Update Date
2020-07-12T01:08:29.000
Closed Date
2020-03-03T12:16:05.000
Outcome
Work Could not be Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000Snoq4AAB
Lat Location
(32.86906723829003000,-96.80423668502388000)
20-00345383
Service Request Number: 20-00345383 • Address: 9744 POST DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00345383
Address
9744 POST DR, DALLAS, TX, 75220
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-05T14:18:47.000
Update Date
2020-05-14T16:12:10.000
Closed Date
2020-04-05T14:18:47.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TF2RvAAL
Lat Location
(32.87189099247384400,-96.85151253107243000)
20-00275987
Service Request Number: 20-00275987 • Address: 10508 HARRY HINES BLVD, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00275987
Address
10508 HARRY HINES BLVD, DALLAS, TX, 75220
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-17T22:18:03.000
Update Date
2020-03-18T16:20:15.000
Closed Date
2020-03-17T22:18:03.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5V79AAF
Lat Location
(32.86677541458269000,-96.88178898450010000)
20-00639705
Service Request Number: 20-00639705 • Address: 5830 HARVEST HILL RD, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-00639705
Address
5830 HARVEST HILL RD, DALLAS, TX, 75230
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-06-22T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-06-15T11:55:02.000
Update Date
2020-06-21T14:45:23.000
Closed Date
2020-06-15T11:55:02.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Vxvg9AAB
Lat Location
(32.92242108220483000,-96.80704465861301000)
20-00276007
Service Request Number: 20-00276007 • Address: 10649 HARRY HINES BLVD, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00276007
Address
10649 HARRY HINES BLVD, DALLAS, TX, 75220
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-17T22:38:27.000
Update Date
2020-03-18T16:16:41.000
Closed Date
2020-03-17T22:38:27.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5V9FAAV
Lat Location
(32.87051196396145000,-96.88302834791398000)
20-00279670
Service Request Number: 20-00279670 • Address: 1634 POPLAR ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00279670
Address
1634 POPLAR ST, DALLAS, TX, 75215
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-18T15:31:08.000
Update Date
2020-03-18T16:07:44.000
Closed Date
2020-03-18T15:31:08.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5cdkAAB
Lat Location
(32.75263329113451500,-96.76753226581643000)
20-00030029
Service Request Number: 20-00030029 • Address: 1515 BOCA CHICA DR, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00030029
Address
1515 BOCA CHICA DR, DALLAS, TX, 75232
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-01-16T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-01-08T10:07:59.000
Update Date
2020-07-12T01:08:47.000
Closed Date
2020-01-08T10:07:59.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Q0c2hAAB
Lat Location
(32.67171793762387000,-96.84502288329533000)
20-00250528
Service Request Number: 20-00250528 • Address: 1ST AVE & E R L THORNTON FWY WB, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
20-00250528
Address
1ST AVE & E R L THORNTON FWY WB, DALLAS, TX, 75226
City Council District
2
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-25T23:59:00.000
Status
Closed
Created Date
2020-03-11T09:51:59.000
Update Date
2020-03-18T15:57:24.000
Closed Date
2020-03-11T09:51:59.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4hobAAB
Lat Location
(32.78219682130020000,-96.77022910897716000)
20-00279836
Service Request Number: 20-00279836 • Address: 3203 W CAMP WISDOM RD, DALLAS, TX, 75237 • City Council District: 3
Service Request Number
20-00279836
Address
3203 W CAMP WISDOM RD, DALLAS, TX, 75237
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T15:52:29.000
Update Date
2020-03-18T16:07:06.000
Closed Date
2020-03-18T15:52:29.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5clGAAR
Lat Location
(32.66253276234567000,-96.87259985589503000)
20-00910435
Service Request Number: 20-00910435 • Address: 3101 RAYDELL PL, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00910435
Address
3101 RAYDELL PL, DALLAS, TX, 75211
City Council District
1
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-09-15T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-09-08T21:01:04.000
Update Date
2020-09-09T14:48:34.000
Closed Date
2020-09-08T21:01:04.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000YntAKAAZ
Lat Location
(32.74251873316817600,-96.87153822055325000)
20-00464377
Service Request Number: 20-00464377 • Address: 9541 EL RITO DR, DALLAS, TX, 75220 • City Council District: 2
Service Request Number
20-00464377
Address
9541 EL RITO DR, DALLAS, TX, 75220
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-05T11:45:46.000
Update Date
2020-05-14T15:40:44.000
Closed Date
2020-05-05T11:45:46.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000VAs72AAD
Lat Location
(32.86473581370957000,-96.86052434557833000)
20-00382829
Service Request Number: 20-00382829 • Address: 3223 MERRIFIELD AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
20-00382829
Address
3223 MERRIFIELD AVE, DALLAS, TX, 75223
City Council District
2
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T16:19:32.000
Update Date
2020-04-14T16:24:47.000
Closed Date
2020-04-14T16:19:32.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG7JPAA1
Lat Location
(32.79222398764244400,-96.74008619406646000)
20-00262913
Service Request Number: 20-00262913 • Address: 8601 SIKORSKI LN, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00262913
Address
8601 SIKORSKI LN, DALLAS, TX, 75228
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Missed Bulk/Brush - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-13T16:28:57.000
Update Date
2020-03-18T16:28:37.000
Closed Date
2020-03-13T16:28:57.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T56OMAAZ
Lat Location
(32.80653877799442000,-96.69389086287092000)
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