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311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00471175
Service Request Number: 20-00471175 • Address: W 12TH ST & S VAN BUREN AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00471175
Address
W 12TH ST & S VAN BUREN AVE, DALLAS, TX, 75208
City Council District
1
Department
Water Utilities
Service Request Type
Storm Sewer Line Locate - DWU
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-20T23:59:00.000
Status
Closed
Created Date
2020-05-06T15:38:27.000
Update Date
2020-05-14T15:57:41.000
Closed Date
2020-05-06T15:38:27.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VB5KbAAL
Lat Location
(32.74130773033378000,-96.83397337722982000)
20-00275909
Service Request Number: 20-00275909 • Address: 3100 FOREST LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00275909
Address
3100 FOREST LN, DALLAS, TX, 75229
City Council District
13
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-17T20:53:42.000
Update Date
2020-03-18T16:22:14.000
Closed Date
2020-03-17T20:53:42.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5Uw1AAF
Lat Location
(32.90960467838527000,-96.87236953409094000)
20-00638856
Service Request Number: 20-00638856 • Address: 3312 KNOX ST, DALLAS, TX, 75205 • City Council District: 14
Service Request Number
20-00638856
Address
3312 KNOX ST, DALLAS, TX, 75205
City Council District
14
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-06-22T23:59:00.000
Status
Closed
Created Date
2020-06-20T19:39:23.000
Update Date
2020-06-21T14:51:53.000
Closed Date
2020-06-20T19:39:23.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VxuFdAAJ
Lat Location
(32.82397442167060600,-96.79082435447056000)
20-00381053
Service Request Number: 20-00381053 • Address: BECKLEYMEADE AVE & S HAMPTON RD, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-00381053
Address
BECKLEYMEADE AVE & S HAMPTON RD, DALLAS, TX, 75232
City Council District
8
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-04-20T23:59:00.000
Status
Closed
Created Date
2020-04-14T13:10:31.000
Update Date
2020-04-14T16:24:53.000
Closed Date
2020-04-14T13:10:31.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG4XKAA1
Lat Location
(32.64036588557267000,-96.85719840207481000)
20-00247713
Service Request Number: 20-00247713 • Address: 2503 EASLEY ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00247713
Address
2503 EASLEY ST, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-10T14:14:03.000
Update Date
2020-03-18T16:18:11.000
Closed Date
2020-03-10T14:14:03.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T4bXBAAZ
Lat Location
(32.74108234274583000,-96.75373678739209000)
20-00279227
Service Request Number: 20-00279227 • Address: 4830 HALLMARK DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00279227
Address
4830 HALLMARK DR, DALLAS, TX, 75229
City Council District
13
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-18T14:35:21.000
Update Date
2020-03-18T15:42:51.000
Closed Date
2020-03-18T14:35:21.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5bpzAAB
Lat Location
(32.90536507610673000,-96.82407458104873000)
20-00685414
Service Request Number: 20-00685414 • Address: 6178 FARNSWORTH DR, DALLAS • City Council District: 3
Service Request Number
20-00685414
Address
6178 FARNSWORTH DR, DALLAS
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-03T19:00:00.000
Status
Closed (Transferred)
Created Date
2020-06-28T03:48:10.000
Update Date
2020-07-12T01:07:51.000
Closed Date
2020-06-28T03:48:10.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000WwaDCAAZ
Lat Location
(32.69154746938201000,-96.92918721446647000)
20-00263286
Service Request Number: 20-00263286 • Address: 4715 SYCAMORE ST, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-00263286
Address
4715 SYCAMORE ST, DALLAS, TX, 75204
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-13T18:19:35.000
Update Date
2020-03-18T16:36:22.000
Closed Date
2020-03-13T18:19:35.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T570GAAR
Lat Location
(32.80093655997060000,-96.77292765223245000)
20-00273856
Service Request Number: 20-00273856 • Address: 2530 WILHURT AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00273856
Address
2530 WILHURT AVE, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-17T13:49:09.000
Update Date
2020-03-18T16:15:55.000
Closed Date
2020-03-17T13:49:09.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5RRFAA3
Lat Location
(32.70366344646592400,-96.78390692466961000)
20-00508789
Service Request Number: 20-00508789 • Address: 5737 PENROSE AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00508789
Address
5737 PENROSE AVE, DALLAS, TX, 75206
City Council District
14
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-26T23:59:00.000
Status
Closed
Created Date
2020-05-15T17:25:22.000
Update Date
2020-07-12T01:08:58.000
Closed Date
2020-05-15T17:25:22.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VCn2bAAD
Lat Location
(32.83227736758393400,-96.76915947951571000)
19-01327209
Service Request Number: 19-01327209 • Address: 1632 S BELT LINE RD, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
19-01327209
Address
1632 S BELT LINE RD, DALLAS, TX, 75253
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-11-23T00:59:00.000
Status
Closed
Created Date
2019-11-13T18:07:19.000
Update Date
2020-07-12T01:08:07.000
Closed Date
2019-11-13T18:07:19.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000ObtPSAAZ
Lat Location
(32.68016313704768500,-96.59723448982719000)
20-00278144
Service Request Number: 20-00278144 • Address: 902 S HAMPTON RD, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00278144
Address
902 S HAMPTON RD, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T12:04:54.000
Update Date
2020-03-18T16:12:23.000
Closed Date
2020-03-18T12:04:54.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5ZudAAF
Lat Location
(32.73710602237920000,-96.85663563200562000)
20-00280011
Service Request Number: 20-00280011 • Address: 2811 HOLMES ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00280011
Address
2811 HOLMES ST, DALLAS, TX, 75215
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Commercial Roll Cart Services - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-30T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-16T13:14:11.000
Update Date
2020-03-18T16:17:17.000
Closed Date
2020-03-16T13:14:11.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5dCGAAZ
Lat Location
(32.76238593820227000,-96.78025432075056000)
20-00278518
Service Request Number: 20-00278518 • Address: 226 W BROWNLEE AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00278518
Address
226 W BROWNLEE AVE, DALLAS, TX, 75224
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-18T12:56:35.000
Update Date
2020-03-18T16:15:26.000
Closed Date
2020-03-18T12:56:35.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5aY9AAJ
Lat Location
(32.71080695260650000,-96.82547419781173000)
19-01461329
Service Request Number: 19-01461329 • Address: 2643 HARLANDALE AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
19-01461329
Address
2643 HARLANDALE AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2019-12-23T12:08:08.000
Update Date
2020-03-18T16:25:13.000
Closed Date
2019-12-23T12:08:08.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000PyfZzAAJ
Lat Location
(32.71594753065357000,-96.80991705457282000)
20-00275980
Service Request Number: 20-00275980 • Address: 951 GARDENVIEW DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00275980
Address
951 GARDENVIEW DR, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T22:09:34.000
Update Date
2020-03-18T16:29:58.000
Closed Date
2020-03-17T22:09:34.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5V6aAAF
Lat Location
(32.72847424864470000,-96.68483496715602000)
20-00591761
Service Request Number: 20-00591761 • Address: 8180 LEMMON AVE, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
20-00591761
Address
8180 LEMMON AVE, DALLAS, TX, 75209
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-06-08T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-12T15:16:43.000
Update Date
2020-07-12T01:08:51.000
Closed Date
2020-05-12T15:16:43.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VvymxAAB
Lat Location
(32.85317473665440000,-96.84387830767464000)
20-00613339
Service Request Number: 20-00613339 • Address: 4143 BRIARGROVE LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00613339
Address
4143 BRIARGROVE LN, DALLAS, TX, 75287
City Council District
12
Department
Public Works
Service Request Type
Sidewalk Replacement Program - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-26T23:59:00.000
Status
Closed
Created Date
2020-06-13T14:12:03.000
Update Date
2020-06-15T13:38:16.000
Closed Date
2020-06-13T14:12:03.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VwrrpAAB
Lat Location
(32.99276499549163000,-96.84109825504802000)
20-00382516
Service Request Number: 20-00382516 • Address: 4323 W ILLINOIS AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00382516
Address
4323 W ILLINOIS AVE, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T15:49:47.000
Update Date
2020-04-14T15:53:35.000
Closed Date
2020-04-14T15:49:47.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG6rVAAT
Lat Location
(32.72052897775933000,-96.89072289495199000)
20-00612385
Service Request Number: 20-00612385 • Address: 3122 STOREY LN, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00612385
Address
3122 STOREY LN, DALLAS, TX, 75220
City Council District
6
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-06-26T23:59:00.000
Status
Closed
Created Date
2020-06-12T19:17:42.000
Update Date
2020-06-15T13:11:38.000
Closed Date
2020-06-12T19:17:42.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Vwpy4AAB
Lat Location
(32.86377674846194500,-96.87243239743950000)
20-00382656
Service Request Number: 20-00382656 • Address: 8315 GLEN REGAL DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00382656
Address
8315 GLEN REGAL DR, DALLAS, TX, 75243
City Council District
10
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-14T16:02:35.000
Update Date
2020-04-14T16:02:41.000
Closed Date
2020-04-14T16:02:35.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG73mAAD
Lat Location
(32.92007650339460400,-96.75858455582820000)
20-00777277
Service Request Number: 20-00777277 • Address: 2815 S HAMPTON RD, DALLAS • City Council District: 3
Service Request Number
20-00777277
Address
2815 S HAMPTON RD, DALLAS
City Council District
3
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-08-05T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-07-29T00:29:44.000
Update Date
2020-07-29T07:22:01.000
Closed Date
2020-07-29T00:29:44.000
Outcome
Request Documented
Priority
Standard
Method Received Description
API
Unique Key
500t000000XeOxrAAF
Lat Location
(32.71614115832170500,-96.85745444907980000)
20-00271342
Service Request Number: 20-00271342 • Address: 1338 E WACO AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00271342
Address
1338 E WACO AVE, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-17T08:29:36.000
Update Date
2020-03-18T16:13:15.000
Closed Date
2020-03-17T08:29:36.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5N47AAF
Lat Location
(32.73536255317187000,-96.80417215259484000)
20-00271018
Service Request Number: 20-00271018 • Address: 3444 MALLORY DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00271018
Address
3444 MALLORY DR, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-16T22:49:58.000
Update Date
2020-03-18T16:18:58.000
Closed Date
2020-03-16T22:49:58.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5LdyAAF
Lat Location
(32.70738755162331000,-96.75955578531482000)
20-00382867
Service Request Number: 20-00382867 • Address: 6030 SHERRY LN, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-00382867
Address
6030 SHERRY LN, DALLAS, TX, 75225
City Council District
13
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T16:24:49.000
Update Date
2020-04-14T16:27:36.000
Closed Date
2020-04-14T16:24:49.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG7CyAAL
Lat Location
(32.86210754174316000,-96.80796161426868000)
20-00279974
Service Request Number: 20-00279974 • Address: 3802 ECHO BROOK LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00279974
Address
3802 ECHO BROOK LN, DALLAS, TX, 75229
City Council District
13
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-04-08T23:59:00.000
Status
Closed
Created Date
2020-03-18T16:10:14.000
Update Date
2020-03-18T16:36:45.000
Closed Date
2020-03-18T16:10:14.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5d7zAAB
Lat Location
(32.89147608805960500,-96.85164842413906000)
20-00279994
Service Request Number: 20-00279994 • Address: 1353 N WESTMORELAND RD, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
20-00279994
Address
1353 N WESTMORELAND RD, DALLAS, TX, 75211
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
New
Created Date
2020-03-18T16:13:38.000
Update Date
2020-03-18T16:13:47.000
Closed Date
2020-03-18T16:13:38.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5d1JAAR
Lat Location
(32.76328230326774000,-96.87264938695029000)
20-00268896
Service Request Number: 20-00268896 • Address: 1423 GALLOWAY AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00268896
Address
1423 GALLOWAY AVE, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-16T14:05:31.000
Update Date
2020-03-18T16:05:27.000
Closed Date
2020-03-16T14:05:31.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5HzmAAF
Lat Location
(32.73641582946308000,-96.80189189696634000)
20-00483576
Service Request Number: 20-00483576 • Address: BRISTOL DR & W SANER AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00483576
Address
BRISTOL DR & W SANER AVE, DALLAS, TX, 75224
City Council District
4
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-25T23:59:00.000
Status
Closed
Created Date
2020-05-11T06:50:01.000
Update Date
2020-07-12T01:08:56.000
Closed Date
2020-05-11T06:50:01.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VBsMBAA1
Lat Location
(32.71316584511137000,-96.83141551980437000)
20-00189943
Service Request Number: 20-00189943 • Address: 630 BETHPAGE AVE, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00189943
Address
630 BETHPAGE AVE, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-24T16:05:48.000
Update Date
2020-03-18T16:22:32.000
Closed Date
2020-02-24T16:05:48.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000RlizyAAB
Lat Location
(32.72285280410696400,-96.71084785512010000)
20-00617509
Service Request Number: 20-00617509 • Address: 10750 SHILOH RD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00617509
Address
10750 SHILOH RD, DALLAS, TX, 75228
City Council District
9
Department
Office of Homeless Solutions
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-06-12T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-13T14:50:37.000
Update Date
2020-06-15T13:31:46.000
Closed Date
2020-05-13T14:50:37.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Vx22HAAR
Lat Location
(32.84391529464809000,-96.66570114534292000)
20-00271891
Service Request Number: 20-00271891 • Address: 6010 PALO PINTO AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00271891
Address
6010 PALO PINTO AVE, DALLAS, TX, 75206
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-17T09:35:54.000
Update Date
2020-03-18T16:27:42.000
Closed Date
2020-03-17T09:35:54.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5Ny5AAF
Lat Location
(32.81978377594593000,-96.76346783328337000)
20-00382236
Service Request Number: 20-00382236 • Address: 7000 N CENTRAL EXPY NB, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00382236
Address
7000 N CENTRAL EXPY NB, DALLAS, TX, 75206
City Council District
14
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-14T15:21:41.000
Update Date
2020-04-14T16:24:27.000
Closed Date
2020-04-14T15:21:41.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG6TYAA1
Lat Location
(32.84986607236842000,-96.77166887624060000)
20-00456200
Service Request Number: 20-00456200 • Address: 5602 RICHARD AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00456200
Address
5602 RICHARD AVE, DALLAS, TX, 75206
City Council District
14
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-06T23:59:00.000
Status
Closed
Created Date
2020-05-03T12:37:27.000
Update Date
2020-07-12T01:08:23.000
Closed Date
2020-05-03T12:37:27.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000VAbUtAAL
Lat Location
(32.81917029750063400,-96.77222478987937000)
20-00280132
Service Request Number: 20-00280132 • Address: 3431 W CAMP WISDOM RD, DALLAS, TX, 75237 • City Council District: 3
Service Request Number
20-00280132
Address
3431 W CAMP WISDOM RD, DALLAS, TX, 75237
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T16:34:07.000
Update Date
2020-03-18T16:36:37.000
Closed Date
2020-03-18T16:34:07.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5dNYAAZ
Lat Location
(32.66272996103659000,-96.87640517546062000)
20-00280152
Service Request Number: 20-00280152 • Address: 159 SPELT LN, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00280152
Address
159 SPELT LN, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-18T16:38:27.000
Update Date
2020-03-18T16:39:42.000
Closed Date
2020-03-18T16:38:27.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5dQ8AAJ
Lat Location
(32.65122821348338000,-96.82048977349909000)
20-00382442
Service Request Number: 20-00382442 • Address: 3243 MERRIFIELD AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
20-00382442
Address
3243 MERRIFIELD AVE, DALLAS, TX, 75223
City Council District
2
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T15:43:02.000
Update Date
2020-04-14T15:46:20.000
Closed Date
2020-04-14T15:43:02.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG6lwAAD
Lat Location
(32.79222666825677000,-96.73963145341347000)
20-00503276
Service Request Number: 20-00503276 • Address: 6711 MIMOSA LN, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-00503276
Address
6711 MIMOSA LN, DALLAS, TX, 75230
City Council District
13
Department
Sanitation
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-09-30T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-11T10:10:45.000
Update Date
2020-05-14T16:35:43.000
Closed Date
2020-05-11T10:10:45.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCatYAAT
Lat Location
(32.88328339750418000,-96.78983089715811000)
20-00445126
Service Request Number: 20-00445126 • Address: 4315 BEECHWOOD LN, DALLAS, TX, 75220 • City Council District: 13
Service Request Number
20-00445126
Address
4315 BEECHWOOD LN, DALLAS, TX, 75220
City Council District
13
Department
Water Utilities
Service Request Type
Inlet/Storm Drain Cleaning - DWU
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-14T23:59:00.000
Status
Closed
Created Date
2020-04-30T07:16:45.000
Update Date
2020-05-14T16:11:39.000
Closed Date
2020-04-30T07:16:45.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UDX6wAAH
Lat Location
(32.87553135386601000,-96.83633444806419000)
20-00263096
Service Request Number: 20-00263096 • Address: 2207 GAYLORD DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00263096
Address
2207 GAYLORD DR, DALLAS, TX, 75227
City Council District
5
Department
Sanitation
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-13T16:57:13.000
Update Date
2020-03-18T16:30:43.000
Closed Date
2020-03-13T16:57:13.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T56eeAAB
Lat Location
(32.75105737559684000,-96.69068298691542000)
20-00238878
Service Request Number: 20-00238878 • Address: 302 S WILLOMET AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00238878
Address
302 S WILLOMET AVE, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-08T19:14:56.000
Update Date
2020-03-18T16:21:31.000
Closed Date
2020-03-08T19:14:56.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T4JNAAA3
Lat Location
(32.74311408380611000,-96.84038538673785000)
20-00481439
Service Request Number: 20-00481439 • Address: 716 MISTY GLEN LN, DALLAS, TX, 75232 • City Council District: 4
Service Request Number
20-00481439
Address
716 MISTY GLEN LN, DALLAS, TX, 75232
City Council District
4
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-23T23:59:00.000
Status
Closed
Created Date
2020-05-09T00:53:22.000
Update Date
2020-05-14T16:39:26.000
Closed Date
2020-05-09T00:53:22.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VBQbvAAH
Lat Location
(32.68633237176011600,-96.83366713126878000)
20-00263339
Service Request Number: 20-00263339 • Address: 1304 GRIGSBY AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-00263339
Address
1304 GRIGSBY AVE, DALLAS, TX, 75204
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-13T18:49:22.000
Update Date
2020-03-18T16:36:43.000
Closed Date
2020-03-13T18:49:22.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T576YAAR
Lat Location
(32.80169331955173000,-96.77392066931417000)
20-00912689
Service Request Number: 20-00912689 • Address: 2723 GLENFIELD AVE, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
20-00912689
Address
2723 GLENFIELD AVE, DALLAS, TX, 75233
City Council District
3
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-09-16T23:59:00.000
Status
Closed
Created Date
2020-09-09T12:53:55.000
Update Date
2020-09-09T14:51:23.000
Closed Date
2020-09-09T12:53:55.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Yo2xPAAR
Lat Location
(32.71687561400996500,-96.86448591218011000)
20-00255711
Service Request Number: 20-00255711 • Address: 6831 LOVETT AVE, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00255711
Address
6831 LOVETT AVE, DALLAS, TX, 75227
City Council District
5
Department
Sanitation
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-12T10:11:54.000
Update Date
2020-03-18T16:33:29.000
Closed Date
2020-03-12T10:11:54.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T4sK7AAJ
Lat Location
(32.77587425229727000,-96.70226060226278000)
20-00630258
Service Request Number: 20-00630258 • Address: 10840 WATERBRIDGE CIR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00630258
Address
10840 WATERBRIDGE CIR, DALLAS, TX, 75218
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-06-18T10:18:47.000
Update Date
2020-07-29T07:17:21.000
Closed Date
2020-06-18T10:18:47.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VxZgaAAF
Lat Location
(32.84983762389602000,-96.69233520220173000)
20-00617394
Service Request Number: 20-00617394 • Address: 2618 EASTER AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00617394
Address
2618 EASTER AVE, DALLAS, TX, 75216
City Council District
4
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2020-06-16T23:59:00.000
Status
Closed
Created Date
2020-06-15T13:17:20.000
Update Date
2020-06-15T13:17:27.000
Closed Date
2020-06-15T13:17:20.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Vx1cNAAR
Lat Location
(32.71664727115658000,-96.79873209497089000)
20-00269659
Service Request Number: 20-00269659 • Address: 2618 MAYHEW DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00269659
Address
2618 MAYHEW DR, DALLAS, TX, 75228
City Council District
9
Department
Sanitation
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-16T15:23:58.000
Update Date
2020-03-18T16:29:32.000
Closed Date
2020-03-16T15:23:58.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5JFVAA3
Lat Location
(32.83565288772681000,-96.67003658015685000)
20-00278662
Service Request Number: 20-00278662 • Address: 6103 MARTEL AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00278662
Address
6103 MARTEL AVE, DALLAS, TX, 75214
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-18T13:17:41.000
Update Date
2020-03-18T15:53:59.000
Closed Date
2020-03-18T13:17:41.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5aolAAB
Lat Location
(32.83169200215754600,-96.76147624406350000)
20-00255671
Service Request Number: 20-00255671 • Address: 6819 LOVETT AVE, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00255671
Address
6819 LOVETT AVE, DALLAS, TX, 75227
City Council District
5
Department
Sanitation
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-12T10:06:29.000
Update Date
2020-03-18T16:33:12.000
Closed Date
2020-03-12T10:06:29.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T4sDZAAZ
Lat Location
(32.77590550950126000,-96.70243223373686000)
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