311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00404856
Service Request Number: 20-00404856 • Address: 4520 W UNIVERSITY BLVD, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
20-00404856
Address
4520 W UNIVERSITY BLVD, DALLAS, TX, 75209
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-20T14:50:42.000
Update Date
2020-05-14T16:13:06.000
Closed Date
2020-04-20T14:50:42.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000UUPUxAAP
Lat Location
(32.84481433180797400,-96.83197205576657000)
20-00263075
Service Request Number: 20-00263075 • Address: 2114 GAYLORD DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00263075
Address
2114 GAYLORD DR, DALLAS, TX, 75227
City Council District
5
Department
Sanitation
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-13T16:53:42.000
Update Date
2020-03-18T16:31:00.000
Closed Date
2020-03-13T16:53:42.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T56cJAAR
Lat Location
(32.74925960186739000,-96.69057210293440000)
20-00434546
Service Request Number: 20-00434546 • Address: 6464 BROOKSHIRE DR, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-00434546
Address
6464 BROOKSHIRE DR, DALLAS, TX, 75230
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-04T23:59:00.000
Status
Closed
Created Date
2020-04-27T18:38:12.000
Update Date
2020-07-12T01:08:11.000
Closed Date
2020-04-27T18:38:12.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000UDC4kAAH
Lat Location
(32.88933148628965600,-96.79429777095710000)
20-00279938
Service Request Number: 20-00279938 • Address: 2957 S WESTMORELAND RD, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
20-00279938
Address
2957 S WESTMORELAND RD, DALLAS, TX, 75233
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T16:06:16.000
Update Date
2020-03-18T16:09:09.000
Closed Date
2020-03-18T16:06:16.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5d5jAAB
Lat Location
(32.71280343628243500,-96.87436660789439000)
20-00373823
Service Request Number: 20-00373823 • Address: 3431 PACESETTER DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00373823
Address
3431 PACESETTER DR, DALLAS, TX, 75241
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-20T23:59:00.000
Status
Closed
Created Date
2020-04-13T09:22:25.000
Update Date
2020-04-14T16:36:58.000
Closed Date
2020-04-13T09:22:25.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFrkVAAT
Lat Location
(32.66529102324648000,-96.76707498799489000)
20-00255380
Service Request Number: 20-00255380 • Address: 6131 LOVETT AVE, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00255380
Address
6131 LOVETT AVE, DALLAS, TX, 75227
City Council District
5
Department
Sanitation
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-12T09:33:32.000
Update Date
2020-03-18T16:32:00.000
Closed Date
2020-03-12T09:33:32.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T4rhTAAR
Lat Location
(32.77858349785544000,-96.71246783910638000)
20-00280130
Service Request Number: 20-00280130 • Address: 163 SPELT LN, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00280130
Address
163 SPELT LN, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-18T16:33:52.000
Update Date
2020-03-18T16:37:29.000
Closed Date
2020-03-18T16:33:52.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5dNOAAZ
Lat Location
(32.65122822490883000,-96.82039191279310000)
20-00497103
Service Request Number: 20-00497103 • Address: 5645 LIVE OAK ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00497103
Address
5645 LIVE OAK ST, DALLAS, TX, 75206
City Council District
14
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-27T23:59:00.000
Status
Closed
Created Date
2020-05-13T14:28:20.000
Update Date
2020-05-14T16:08:39.000
Closed Date
2020-05-13T14:28:20.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000VCNGhAAP
Lat Location
(32.80958864080249500,-96.76461315082618000)
20-00279779
Service Request Number: 20-00279779 • Address: 5326 GARLAND AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
20-00279779
Address
5326 GARLAND AVE, DALLAS, TX, 75223
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-21T23:59:00.000
Status
Closed
Created Date
2020-03-18T15:45:04.000
Update Date
2020-03-18T16:13:19.000
Closed Date
2020-03-18T15:45:04.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5cpqAAB
Lat Location
(32.79468960496744500,-96.75458911347555000)
20-00280107
Service Request Number: 20-00280107 • Address: 3415 W CAMP WISDOM RD, DALLAS, TX, 75237 • City Council District: 3
Service Request Number
20-00280107
Address
3415 W CAMP WISDOM RD, DALLAS, TX, 75237
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T16:29:52.000
Update Date
2020-03-18T16:31:52.000
Closed Date
2020-03-18T16:29:52.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5dHgAAJ
Lat Location
(32.66274191244110000,-96.87609119397985000)
20-00012019
Service Request Number: 20-00012019 • Address: 4703 SYLVESTER ST, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
20-00012019
Address
4703 SYLVESTER ST, DALLAS, TX, 75219
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-05T16:13:40.000
Update Date
2020-03-18T15:52:48.000
Closed Date
2020-01-05T16:13:40.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000PztvTAAR
Lat Location
(32.81208547261677000,-96.82690959810540000)
20-00255305
Service Request Number: 20-00255305 • Address: 6204 LOVETT AVE, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00255305
Address
6204 LOVETT AVE, DALLAS, TX, 75227
City Council District
5
Department
Sanitation
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-12T09:23:47.000
Update Date
2020-03-18T16:31:40.000
Closed Date
2020-03-12T09:23:47.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T4rYbAAJ
Lat Location
(32.77834872672286000,-96.71071360720798000)
20-00382752
Service Request Number: 20-00382752 • Address: 1702 SINGLETON BLVD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00382752
Address
1702 SINGLETON BLVD, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T16:11:32.000
Update Date
2020-04-14T16:12:56.000
Closed Date
2020-04-14T16:11:32.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG7BMAA1
Lat Location
(32.77847478285147500,-96.84645884021496000)
20-00277179
Service Request Number: 20-00277179 • Address: 7534 MALABAR LN, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00277179
Address
7534 MALABAR LN, DALLAS, TX, 75230
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-18T10:12:24.000
Update Date
2020-03-18T16:35:37.000
Closed Date
2020-03-18T10:12:24.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5YFoAAN
Lat Location
(32.90755171674197000,-96.77356789572276000)
20-00305976
Service Request Number: 20-00305976 • Address: 2419 SCOTT ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00305976
Address
2419 SCOTT ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation
Service Request Type
Road Hump/Speed Bump Request - TRN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-14T23:59:00.000
Status
Closed
Created Date
2020-03-25T14:37:10.000
Update Date
2020-04-14T15:44:15.000
Closed Date
2020-03-25T14:37:10.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TDq5aAAD
Lat Location
(32.74266212868890000,-96.75517629498573000)
20-00263948
Service Request Number: 20-00263948 • Address: 4819 SWISS AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-00263948
Address
4819 SWISS AVE, DALLAS, TX, 75204
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-14T11:33:54.000
Update Date
2020-03-18T16:37:22.000
Closed Date
2020-03-14T11:33:54.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T58QmAAJ
Lat Location
(32.80033367592658000,-96.77195642272844000)
20-00274823
Service Request Number: 20-00274823 • Address: 3809 CONSTITUTION DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00274823
Address
3809 CONSTITUTION DR, DALLAS, TX, 75229
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T15:40:04.000
Update Date
2020-03-18T16:40:19.000
Closed Date
2020-03-17T15:40:04.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5T1dAAF
Lat Location
(32.88438299158608000,-96.85362198674628000)
20-00279806
Service Request Number: 20-00279806 • Address: 7915 KANSAS AVE, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00279806
Address
7915 KANSAS AVE, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-18T15:47:36.000
Update Date
2020-03-18T16:10:48.000
Closed Date
2020-03-18T15:47:36.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5crwAAB
Lat Location
(32.65002480597648600,-96.82236746645910000)
20-00269486
Service Request Number: 20-00269486 • Address: 2918 IDAHO AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00269486
Address
2918 IDAHO AVE, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-16T15:04:34.000
Update Date
2020-03-18T16:18:01.000
Closed Date
2020-03-16T15:04:34.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5IxMAAV
Lat Location
(32.71103882094415400,-96.81209043261175000)
20-00276501
Service Request Number: 20-00276501 • Address: 9710 SUMMERHILL LN, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-00276501
Address
9710 SUMMERHILL LN, DALLAS, TX, 75238
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-18T08:49:58.000
Update Date
2020-03-18T16:38:43.000
Closed Date
2020-03-18T08:49:58.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5X0xAAF
Lat Location
(32.89330190874825600,-96.71892052233150000)
20-00280069
Service Request Number: 20-00280069 • Address: 3333 W CAMP WISDOM RD, DALLAS, TX, 75237 • City Council District: 3
Service Request Number
20-00280069
Address
3333 W CAMP WISDOM RD, DALLAS, TX, 75237
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T16:25:37.000
Update Date
2020-03-18T16:27:48.000
Closed Date
2020-03-18T16:25:37.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5dHaAAJ
Lat Location
(32.66277261687132000,-96.87479236167876000)
20-00025232
Service Request Number: 20-00025232 • Address: 1452 WHISPERING TRL, DALLAS, TX, 75241 • City Council District: 3
Service Request Number
20-00025232
Address
1452 WHISPERING TRL, DALLAS, TX, 75241
City Council District
3
Department
Code Compliance
Service Request Type
Single Family Rental Needs Registration - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-02-22T00:59:00.000
Status
Closed
Created Date
2020-01-09T08:05:23.000
Update Date
2020-04-14T16:37:49.000
Closed Date
2020-01-09T08:05:23.000
Outcome
Violation Complied
Priority
Standard
Method Received Description
API
Unique Key
500t000000Q0QIVAA3
Lat Location
(32.67741999229448000,-96.79990344117611000)
20-00278497
Service Request Number: 20-00278497 • Address: 6345 MCCOMMAS BLVD, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00278497
Address
6345 MCCOMMAS BLVD, DALLAS, TX, 75214
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-18T12:53:54.000
Update Date
2020-03-18T15:52:22.000
Closed Date
2020-03-18T12:53:54.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5aVtAAJ
Lat Location
(32.82934266605315000,-96.75460915088443000)
20-00273546
Service Request Number: 20-00273546 • Address: 453 HART ST, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
20-00273546
Address
453 HART ST, DALLAS, TX, 75203
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-17T13:05:01.000
Update Date
2020-03-18T16:04:36.000
Closed Date
2020-03-17T13:05:01.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5Qu6AAF
Lat Location
(32.75244419108785000,-96.80243921299413000)
20-00273318
Service Request Number: 20-00273318 • Address: 2951 MARJORIE AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00273318
Address
2951 MARJORIE AVE, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-17T12:31:49.000
Update Date
2020-03-18T16:08:40.000
Closed Date
2020-03-17T12:31:49.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5QTeAAN
Lat Location
(32.70059482263514600,-96.77349855717770000)
20-00239003
Service Request Number: 20-00239003 • Address: 1415 S BARRY AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
20-00239003
Address
1415 S BARRY AVE, DALLAS, TX, 75223
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-08T22:44:50.000
Update Date
2020-03-18T16:00:49.000
Closed Date
2020-03-08T22:44:50.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T4JbSAAV
Lat Location
(32.78672384018036000,-96.75064391740302000)
20-00380443
Service Request Number: 20-00380443 • Address: 2605 LEATH CT, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00380443
Address
2605 LEATH CT, DALLAS, TX, 75212
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-14T12:00:27.000
Update Date
2020-04-14T16:24:41.000
Closed Date
2020-04-14T12:00:27.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TG3daAAD
Lat Location
(32.78937997402300000,-96.86305454272110000)
20-00319150
Service Request Number: 20-00319150 • Address: 3526 E ILLINOIS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00319150
Address
3526 E ILLINOIS AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-29T14:26:53.000
Update Date
2020-04-14T15:59:21.000
Closed Date
2020-03-29T14:26:53.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TEDkJAAX
Lat Location
(32.71480424218752600,-96.76417684726906000)
20-00499138
Service Request Number: 20-00499138 • Address: 6526 WOODLAND DR, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-00499138
Address
6526 WOODLAND DR, DALLAS, TX, 75225
City Council District
13
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-28T23:59:00.000
Status
Closed
Created Date
2020-05-14T08:14:37.000
Update Date
2020-06-15T13:00:08.000
Closed Date
2020-05-14T08:14:37.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCSMCAA5
Lat Location
(32.87244088664452000,-96.79293622635603000)
20-00273303
Service Request Number: 20-00273303 • Address: 2321 S DENLEY DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00273303
Address
2321 S DENLEY DR, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-17T12:28:52.000
Update Date
2020-03-18T16:20:36.000
Closed Date
2020-03-17T12:28:52.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5QRsAAN
Lat Location
(32.71988528435037600,-96.80584585582504000)
20-00382534
Service Request Number: 20-00382534 • Address: 1050 N WESTMORELAND RD, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00382534
Address
1050 N WESTMORELAND RD, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T15:51:17.000
Update Date
2020-04-14T15:56:57.000
Closed Date
2020-04-14T15:51:17.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG6sFAAT
Lat Location
(32.75608540062332000,-96.87394926090622000)
20-00279848
Service Request Number: 20-00279848 • Address: 4163 FISH TRAP RD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00279848
Address
4163 FISH TRAP RD, DALLAS, TX, 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-21T23:59:00.000
Status
Closed
Created Date
2020-03-18T15:53:43.000
Update Date
2020-03-18T16:13:01.000
Closed Date
2020-03-18T15:53:43.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000T5cwNAAR
Lat Location
(32.79216822601979000,-96.86052605675007000)
20-00504590
Service Request Number: 20-00504590 • Address: 5200 WILLIS AVE, DALLAS, TX, 75206 • City Council District: 2
Service Request Number
20-00504590
Address
5200 WILLIS AVE, DALLAS, TX, 75206
City Council District
2
Department
Police Department
Service Request Type
Traffic Violations (Chronic) - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-06-04T23:59:00.000
Status
Closed
Created Date
2020-05-15T09:01:56.000
Update Date
2020-06-15T13:39:27.000
Closed Date
2020-05-15T09:01:56.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCeoUAAT
Lat Location
(32.82017048160476000,-96.78231849492353000)
20-00501964
Service Request Number: 20-00501964 • Address: 11917 E NORTHWEST HWY, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00501964
Address
11917 E NORTHWEST HWY, DALLAS, TX, 75218
City Council District
9
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-05-16T23:59:00.000
Status
Closed
Created Date
2020-05-14T14:05:43.000
Update Date
2020-05-14T16:00:07.000
Closed Date
2020-05-14T14:05:43.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCYIqAAP
Lat Location
(32.86424647242161000,-96.67658595124894000)
20-00273911
Service Request Number: 20-00273911 • Address: 3326 E OVERTON RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00273911
Address
3326 E OVERTON RD, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-17T13:54:00.000
Update Date
2020-03-18T16:10:20.000
Closed Date
2020-03-17T13:54:00.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5RUjAAN
Lat Location
(32.71804973284812000,-96.77032318212660000)
20-00270620
Service Request Number: 20-00270620 • Address: 18261 BRIGHTON GREEN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00270620
Address
18261 BRIGHTON GREEN, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Bulk/Brush - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-25T23:59:00.000
Status
Closed
Created Date
2020-03-16T17:30:40.000
Update Date
2020-03-18T15:42:30.000
Closed Date
2020-03-16T17:30:40.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5KhLAAV
Lat Location
(32.99993497489858600,-96.78602956295575000)
20-00381086
Service Request Number: 20-00381086 • Address: 7808 CLODUS FIELDS DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00381086
Address
7808 CLODUS FIELDS DR, DALLAS, TX, 75230
City Council District
11
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T13:14:03.000
Update Date
2020-04-14T15:58:33.000
Closed Date
2020-04-14T13:14:03.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG4ejAAD
Lat Location
(32.91352550416997500,-96.77249150842745000)
20-00155576
Service Request Number: 20-00155576 • Address: 10051 BROCKBANK DR, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
20-00155576
Address
10051 BROCKBANK DR, DALLAS, TX, 75229
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-14T10:09:15.000
Update Date
2020-05-14T16:02:12.000
Closed Date
2020-02-14T10:09:15.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000RkP6jAAF
Lat Location
(32.88202493710045000,-96.87715222946193000)
20-00106741
Service Request Number: 20-00106741 • Address: 2329 ALABAMA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00106741
Address
2329 ALABAMA AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-31T14:36:19.000
Update Date
2020-03-18T16:06:53.000
Closed Date
2020-01-31T14:36:19.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000R4eEQAAZ
Lat Location
(32.71993370169772000,-96.81940245665045000)
20-00276593
Service Request Number: 20-00276593 • Address: 5600 ROYAL LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00276593
Address
5600 ROYAL LN, DALLAS, TX, 75229
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-18T09:03:55.000
Update Date
2020-03-18T16:39:19.000
Closed Date
2020-03-18T09:03:55.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5XCZAA3
Lat Location
(32.89474563307800000,-96.81245916254343000)
20-00381033
Service Request Number: 20-00381033 • Address: N JOHNSON WAY & N WALTON WALKER SERV SB, DALLAS, TX, 75211 • City Council District: 6
Service Request Number
20-00381033
Address
N JOHNSON WAY & N WALTON WALKER SERV SB, DALLAS, TX, 75211
City Council District
6
Department
Transportation
Service Request Type
Traffic Sign - Knockdown - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-04-20T23:59:00.000
Status
Closed
Created Date
2020-04-14T13:07:51.000
Update Date
2020-04-14T16:24:20.000
Closed Date
2020-04-14T13:07:51.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG4ZKAA1
Lat Location
(32.75993085595110400,-96.91811693640500000)
20-00279413
Service Request Number: 20-00279413 • Address: 8150 N STEMMONS FWY NB, DALLAS, TX, 75247 • City Council District: 6
Service Request Number
20-00279413
Address
8150 N STEMMONS FWY NB, DALLAS, TX, 75247
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-18T14:55:53.000
Update Date
2020-03-18T15:56:46.000
Closed Date
2020-03-18T14:55:53.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000T5c7GAAR
Lat Location
(32.82372284070421000,-96.87105642513761000)
20-00765752
Service Request Number: 20-00765752 • Address: 8135 HUNNICUT RD, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00765752
Address
8135 HUNNICUT RD, DALLAS, TX, 75228
City Council District
7
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-07-31T23:59:00.000
Status
Closed
Created Date
2020-07-24T18:56:41.000
Update Date
2020-07-29T06:47:09.000
Closed Date
2020-07-24T18:56:41.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000Xdd1uAAB
Lat Location
(32.79916494229157000,-96.70680290950646000)
20-00276716
Service Request Number: 20-00276716 • Address: 100 N EDGEFIELD AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00276716
Address
100 N EDGEFIELD AVE, DALLAS, TX, 75208
City Council District
1
Department
Dallas Fire Rescue
Service Request Type
Parking in Fire Lane/ Fire Hydrants - DFR
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-25T23:59:00.000
Status
Closed
Created Date
2020-03-18T09:19:18.000
Update Date
2020-03-18T16:00:56.000
Closed Date
2020-03-18T09:19:18.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5XQlAAN
Lat Location
(32.74518587920301400,-96.84406606055374000)
20-00279867
Service Request Number: 20-00279867 • Address: 3221 W CAMP WISDOM RD, DALLAS, TX, 75237 • City Council District: 3
Service Request Number
20-00279867
Address
3221 W CAMP WISDOM RD, DALLAS, TX, 75237
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T15:56:02.000
Update Date
2020-03-18T15:59:04.000
Closed Date
2020-03-18T15:56:02.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5cyKAAR
Lat Location
(32.66258194896741400,-96.87289531103106000)
20-00279724
Service Request Number: 20-00279724 • Address: 7923 KANSAS AVE, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00279724
Address
7923 KANSAS AVE, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-18T15:37:50.000
Update Date
2020-03-18T15:42:09.000
Closed Date
2020-03-18T15:37:50.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5cjsAAB
Lat Location
(32.64971885493607600,-96.82236360664946000)
20-00270599
Service Request Number: 20-00270599 • Address: 10110 CREEKMERE DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00270599
Address
10110 CREEKMERE DR, DALLAS, TX, 75218
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-16T17:23:39.000
Update Date
2020-03-18T16:32:33.000
Closed Date
2020-03-16T17:23:39.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5KebAAF
Lat Location
(32.84542601978505000,-96.70340781488115000)
20-00333300
Service Request Number: 20-00333300 • Address: 10931 INDIAN TRL, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
20-00333300
Address
10931 INDIAN TRL, DALLAS, TX, 75229
City Council District
6
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-06T23:59:00.000
Status
Closed
Created Date
2020-04-01T15:19:20.000
Update Date
2020-07-12T01:08:29.000
Closed Date
2020-04-01T15:19:20.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000TEecAAAT
Lat Location
(32.89711701421383000,-96.88371778460485000)
20-00551619
Service Request Number: 20-00551619 • Address: 10509 MUSKOGEE DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00551619
Address
10509 MUSKOGEE DR, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-03T23:59:00.000
Status
Closed
Created Date
2020-05-27T16:27:25.000
Update Date
2020-07-12T01:08:42.000
Closed Date
2020-05-27T16:27:25.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VEOQRAA5
Lat Location
(32.73812580828473000,-96.64331821287367000)
20-00910595
Service Request Number: 20-00910595 • Address: MOUNTAIN CREEK PKWY & GRADY NIBLO RD, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
20-00910595
Address
MOUNTAIN CREEK PKWY & GRADY NIBLO RD, DALLAS, TX, 75236
City Council District
3
Department
Public Works
Service Request Type
Pot Hole - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-09-10T23:59:00.000
Status
Closed
Created Date
2020-09-09T06:57:43.000
Update Date
2020-09-09T15:16:56.000
Closed Date
2020-09-09T06:57:43.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000YnuvgAAB
Lat Location
(32.68974324951445000,-96.96322070786795000)