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311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00493862
Service Request Number: 20-00493862 • Address: 2210 MATAGORDA DR, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00493862
Address
2210 MATAGORDA DR, DALLAS, TX, 75232
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed (Duplicate)
Created Date
2020-05-12T22:10:03.000
Update Date
2020-05-14T16:37:09.000
Closed Date
2020-05-12T22:10:03.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VCFiZAAX
Lat Location
(32.67369399627402500,-96.85416629916175000)
20-00503297
Service Request Number: 20-00503297 • Address: 7339 FLAMELEAF PL, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
20-00503297
Address
7339 FLAMELEAF PL, DALLAS, TX, 75249
City Council District
3
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-14T16:38:22.000
Update Date
2020-05-14T16:38:27.000
Closed Date
2020-05-14T16:38:22.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCaw8AAD
Lat Location
(32.62748852560248000,-96.95061428139034000)
20-00439567
Service Request Number: 20-00439567 • Address: 1310 S DENLEY DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00439567
Address
1310 S DENLEY DR, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Boarding Home Facilities - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2021-09-21T23:59:00.000
Status
In Progress
Created Date
2020-04-28T18:03:27.000
Update Date
2020-07-12T01:07:49.000
Closed Date
2020-04-28T18:03:27.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000UDLhgAAH
Lat Location
(32.73293243446450000,-96.80543705437960000)
20-00279654
Service Request Number: 20-00279654 • Address: 2727 SARITA CT, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
20-00279654
Address
2727 SARITA CT, DALLAS, TX, 75211
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Bite - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-21T15:29:25.000
Status
Closed
Created Date
2020-03-18T15:29:18.000
Update Date
2020-03-18T17:16:04.000
Closed Date
2020-03-18T15:29:18.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5ccDAAR
Lat Location
(32.71470679459860000,-96.91023058447358000)
20-00382770
Service Request Number: 20-00382770 • Address: 435 W DANIELDALE RD, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-00382770
Address
435 W DANIELDALE RD, DALLAS, TX, 75232
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-14T16:13:09.000
Update Date
2020-04-14T16:16:06.000
Closed Date
2020-04-14T16:13:09.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG7E0AAL
Lat Location
(32.63328975475094000,-96.83072502336543000)
20-00279910
Service Request Number: 20-00279910 • Address: 3750 STAGECOACH TRL, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00279910
Address
3750 STAGECOACH TRL, DALLAS, TX, 75241
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-18T16:01:57.000
Update Date
2020-03-18T17:28:40.000
Closed Date
2020-03-18T16:01:57.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5d2zAAB
Lat Location
(32.65943215250479000,-96.75812196657520000)
20-00214146
Service Request Number: 20-00214146 • Address: 6757 ARAPAHO RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00214146
Address
6757 ARAPAHO RD, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-03-02T10:47:45.000
Update Date
2020-05-14T16:32:18.000
Closed Date
2020-03-02T10:47:45.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000SnbcdAAB
Lat Location
(32.96239770849622600,-96.79093798669444000)
20-00276112
Service Request Number: 20-00276112 • Address: 4028 CEDAR SPRINGS RD, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
20-00276112
Address
4028 CEDAR SPRINGS RD, DALLAS, TX, 75219
City Council District
14
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-17T23:57:44.000
Update Date
2020-03-18T16:50:08.000
Closed Date
2020-03-17T23:57:44.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5VL1AAN
Lat Location
(32.81162770874726000,-96.81190786516373000)
20-00616416
Service Request Number: 20-00616416 • Address: 2620 ENGLE AVE, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
20-00616416
Address
2620 ENGLE AVE, DALLAS, TX, 75233
City Council District
3
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-06-16T23:59:00.000
Status
Closed
Created Date
2020-06-15T11:05:47.000
Update Date
2020-06-15T13:10:21.000
Closed Date
2020-06-15T11:05:47.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VwzarAAB
Lat Location
(32.71847611106217400,-96.86280140711158000)
20-00280236
Service Request Number: 20-00280236 • Address: 2600 TANNER ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00280236
Address
2600 TANNER ST, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-18T16:53:30.000
Update Date
2020-03-18T16:57:54.000
Closed Date
2020-03-18T16:53:30.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5dYMAAZ
Lat Location
(32.76325045380051000,-96.76635173776772000)
20-00280182
Service Request Number: 20-00280182 • Address: 3907 W CAMP WISDOM RD, DALLAS, TX, 75237 • City Council District: 3
Service Request Number
20-00280182
Address
3907 W CAMP WISDOM RD, DALLAS, TX, 75237
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T16:43:22.000
Update Date
2020-03-18T16:53:15.000
Closed Date
2020-03-18T16:43:22.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5dSdAAJ
Lat Location
(32.66214923324961500,-96.88300826585935000)
19-01440792
Service Request Number: 19-01440792 • Address: 2652 CUSTER DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
19-01440792
Address
2652 CUSTER DR, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-03-10T23:59:00.000
Status
Closed
Created Date
2019-12-17T10:35:11.000
Update Date
2020-03-18T17:24:01.000
Closed Date
2019-12-17T10:35:11.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000PxgUFAAZ
Lat Location
(32.70425628918550000,-96.78053515943760000)
20-00279189
Service Request Number: 20-00279189 • Address: 10250 SHADY TRL, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00279189
Address
10250 SHADY TRL, DALLAS, TX, 75220
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T14:30:35.000
Update Date
2020-03-18T16:48:31.000
Closed Date
2020-03-18T14:30:35.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5bldAAB
Lat Location
(32.86256272142566000,-96.89046914355251000)
20-00382954
Service Request Number: 20-00382954 • Address: 8336 S LANCASTER RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00382954
Address
8336 S LANCASTER RD, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T16:37:44.000
Update Date
2020-04-14T16:39:17.000
Closed Date
2020-04-14T16:37:44.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG7VqAAL
Lat Location
(32.64590307648877000,-96.78048959604708000)
20-00382687
Service Request Number: 20-00382687 • Address: 8787 S LANCASTER RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00382687
Address
8787 S LANCASTER RD, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T16:05:26.000
Update Date
2020-04-14T16:07:21.000
Closed Date
2020-04-14T16:05:26.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG76HAAT
Lat Location
(32.64199107555707000,-96.77939460657105000)
20-00276113
Service Request Number: 20-00276113 • Address: 4032 CEDAR SPRINGS RD, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
20-00276113
Address
4032 CEDAR SPRINGS RD, DALLAS, TX, 75219
City Council District
14
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-17T23:59:25.000
Update Date
2020-03-18T16:52:05.000
Closed Date
2020-03-17T23:59:25.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5VLLAA3
Lat Location
(32.81170880410698000,-96.81201179700656000)
20-00679143
Service Request Number: 20-00679143 • Address: 6105 BALCONY LN, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00679143
Address
6105 BALCONY LN, DALLAS, TX, 75241
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-09T23:59:00.000
Status
Closed
Created Date
2020-07-01T12:03:54.000
Update Date
2020-07-12T01:08:46.000
Closed Date
2020-07-01T12:03:54.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000WwK1IAAV
Lat Location
(32.66886624623735000,-96.76968742367661000)
20-00276684
Service Request Number: 20-00276684 • Address: 4829 SWISS AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-00276684
Address
4829 SWISS AVE, DALLAS, TX, 75204
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-18T09:15:09.000
Update Date
2020-03-18T16:45:22.000
Closed Date
2020-03-18T09:15:09.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5XMeAAN
Lat Location
(32.80045855194858000,-96.77180530566683000)
19-01351535
Service Request Number: 19-01351535 • Address: 9343 BERMUDA RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
19-01351535
Address
9343 BERMUDA RD, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-02-13T00:59:00.000
Status
Closed
Created Date
2019-11-20T12:40:58.000
Update Date
2020-03-18T17:09:20.000
Closed Date
2019-11-20T12:40:58.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000Oci2UAAR
Lat Location
(32.68558630145158600,-96.73461526388284000)
20-00133279
Service Request Number: 20-00133279 • Address: 2523 ARIZONA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00133279
Address
2523 ARIZONA AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-08T10:04:49.000
Update Date
2020-02-08T10:10:01.000
Closed Date
2020-02-08T10:04:49.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000R5fthAAB
Lat Location
(32.71763257202080000,-96.81823417330818000)
20-00772666
Service Request Number: 20-00772666 • Address: CAMPBELL RD & PRESTON RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00772666
Address
CAMPBELL RD & PRESTON RD, DALLAS, TX, 75248
City Council District
12
Department
Transportation
Service Request Type
Graffiti Traffic Signal - TRN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-08-10T18:00:21.000
Status
Closed
Created Date
2020-07-27T18:00:21.000
Update Date
2020-07-29T07:23:00.000
Closed Date
2020-07-27T18:00:21.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Xe5O2AAJ
Lat Location
(32.98335819171549000,-96.80441869701644000)
20-00550694
Service Request Number: 20-00550694 • Address: 9922 LAKEMONT DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00550694
Address
9922 LAKEMONT DR, DALLAS, TX, 75220
City Council District
6
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-06-10T23:59:00.000
Status
Closed
Created Date
2020-05-27T14:44:26.000
Update Date
2020-06-15T13:23:53.000
Closed Date
2020-05-27T14:44:26.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VEMaZAAX
Lat Location
(32.87890058457115000,-96.84262349827114000)
20-00275961
Service Request Number: 20-00275961 • Address: 6415 SYMPHONY LN, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00275961
Address
6415 SYMPHONY LN, DALLAS, TX, 75227
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T21:43:27.000
Update Date
2020-03-18T16:44:38.000
Closed Date
2020-03-17T21:43:27.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5V2YAAV
Lat Location
(32.79059870159315400,-96.69691437792385000)
20-00913425
Service Request Number: 20-00913425 • Address: 2619 POINCIANA PL, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00913425
Address
2619 POINCIANA PL, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
New
Created Date
2020-09-09T14:24:28.000
Update Date
2020-09-09T14:24:39.000
Closed Date
2020-09-09T14:24:28.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000Yo5WQAAZ
Lat Location
(32.79206075996541000,-96.86456886387367000)
20-00273031
Service Request Number: 20-00273031 • Address: 6155 KENWOOD AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00273031
Address
6155 KENWOOD AVE, DALLAS, TX, 75214
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T11:54:52.000
Update Date
2020-03-18T17:34:35.000
Closed Date
2020-03-17T11:54:52.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5PxdAAF
Lat Location
(32.83335942172422500,-96.75972244574285000)
20-00266575
Service Request Number: 20-00266575 • Address: 7759 LA VERDURA DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00266575
Address
7759 LA VERDURA DR, DALLAS, TX, 75248
City Council District
12
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-16T09:15:16.000
Update Date
2020-03-18T17:33:05.000
Closed Date
2020-03-16T09:15:16.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5DvzAAF
Lat Location
(32.96701928460003500,-96.77385940421983000)
19-01190201
Service Request Number: 19-01190201 • Address: 919 S BECKLEY AVE, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
19-01190201
Address
919 S BECKLEY AVE, DALLAS, TX, 75203
City Council District
4
Department
Code Compliance
Service Request Type
Illegal Land Use - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2019-11-19T00:59:00.000
Status
Closed
Created Date
2019-10-07T12:30:38.000
Update Date
2020-03-18T17:15:45.000
Closed Date
2019-10-07T12:30:38.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000N4ljuAAB
Lat Location
(32.73701361463829000,-96.82298719391139000)
20-00273168
Service Request Number: 20-00273168 • Address: 3102 SAN DIEGO DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00273168
Address
3102 SAN DIEGO DR, DALLAS, TX, 75228
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T12:12:08.000
Update Date
2020-03-18T16:40:41.000
Closed Date
2020-03-17T12:12:08.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5QDgAAN
Lat Location
(32.85456282225858000,-96.65933763808424000)
20-00202350
Service Request Number: 20-00202350 • Address: 7103 DENTON DR, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-00202350
Address
7103 DENTON DR, DALLAS, TX, 75235
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-27T11:10:22.000
Update Date
2020-03-18T16:48:44.000
Closed Date
2020-02-27T11:10:22.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000RmEPPAA3
Lat Location
(32.83378195148565500,-96.84646149047590000)
20-00247629
Service Request Number: 20-00247629 • Address: 416 S GLASGOW DR, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
20-00247629
Address
416 S GLASGOW DR, DALLAS, TX, 75223
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-10T14:02:06.000
Update Date
2020-03-18T17:05:10.000
Closed Date
2020-03-10T14:02:06.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T4bNpAAJ
Lat Location
(32.80344151167393000,-96.74891516949305000)
20-00280187
Service Request Number: 20-00280187 • Address: 151 SPELT LN, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00280187
Address
151 SPELT LN, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-18T16:43:52.000
Update Date
2020-03-18T16:45:06.000
Closed Date
2020-03-18T16:43:52.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5dTCAAZ
Lat Location
(32.65122819040108500,-96.82068549491100000)
20-00270615
Service Request Number: 20-00270615 • Address: W LAWSON RD & LASATER RD, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-00270615
Address
W LAWSON RD & LASATER RD, DALLAS, TX, 75253
City Council District
8
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-16T17:27:26.000
Update Date
2020-03-18T16:53:51.000
Closed Date
2020-03-16T17:27:26.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5KghAAF
Lat Location
(32.70090989195690400,-96.57241168212094000)
20-00547715
Service Request Number: 20-00547715 • Address: 11824 BROADMOOR DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00547715
Address
11824 BROADMOOR DR, DALLAS, TX, 75218
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-27T09:04:53.000
Update Date
2020-09-09T15:31:47.000
Closed Date
2020-05-27T09:04:53.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VEFClAAP
Lat Location
(32.85902548241113400,-96.67658070329716000)
20-00280313
Service Request Number: 20-00280313 • Address: 4099 W CAMP WISDOM RD, DALLAS, TX, 75237 • City Council District: 3
Service Request Number
20-00280313
Address
4099 W CAMP WISDOM RD, DALLAS, TX, 75237
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T17:05:02.000
Update Date
2020-03-18T17:07:51.000
Closed Date
2020-03-18T17:05:02.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5deeAAB
Lat Location
(32.66212568856397000,-96.88626721898429000)
20-00280330
Service Request Number: 20-00280330 • Address: 244 GREAT PLAINS AVE, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00280330
Address
244 GREAT PLAINS AVE, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-18T17:10:14.000
Update Date
2020-03-18T17:13:04.000
Closed Date
2020-03-18T17:10:14.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5dgfAAB
Lat Location
(32.65184841843928000,-96.81967378615226000)
20-00279741
Service Request Number: 20-00279741 • Address: 3450 SILVERHILL DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00279741
Address
3450 SILVERHILL DR, DALLAS, TX, 75241
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-18T15:40:41.000
Update Date
2020-03-18T17:00:06.000
Closed Date
2020-03-18T15:40:41.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5clUAAR
Lat Location
(32.66353913617233000,-96.76467400320253000)
20-00271139
Service Request Number: 20-00271139 • Address: 1009 S OAK CLIFF BLVD, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00271139
Address
1009 S OAK CLIFF BLVD, DALLAS, TX, 75208
City Council District
1
Department
Sanitation
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-26T23:59:00.000
Status
Closed
Created Date
2020-03-17T07:21:35.000
Update Date
2020-03-18T17:12:43.000
Closed Date
2020-03-17T07:21:35.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5MZdAAN
Lat Location
(32.73569566765826000,-96.85301907406287000)
20-00276057
Service Request Number: 20-00276057 • Address: 9749 HARRY HINES BLVD, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00276057
Address
9749 HARRY HINES BLVD, DALLAS, TX, 75220
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-17T23:21:43.000
Update Date
2020-03-18T16:48:31.000
Closed Date
2020-03-17T23:21:43.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5VEUAA3
Lat Location
(32.85315310888327000,-96.87876976123772000)
20-00280116
Service Request Number: 20-00280116 • Address: 8601 LAKE JUNE RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00280116
Address
8601 LAKE JUNE RD, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-18T16:31:46.000
Update Date
2020-03-18T16:56:28.000
Closed Date
2020-03-18T16:31:46.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5dLmAAJ
Lat Location
(32.73431486218619000,-96.67320398935726000)
20-00382415
Service Request Number: 20-00382415 • Address: 9009 BRUTON RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00382415
Address
9009 BRUTON RD, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T15:40:36.000
Update Date
2020-04-14T15:42:32.000
Closed Date
2020-04-14T15:40:36.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG6jgAAD
Lat Location
(32.74881215214120500,-96.66869303299873000)
20-00382072
Service Request Number: 20-00382072 • Address: 5120 COLTER DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00382072
Address
5120 COLTER DR, DALLAS, TX, 75227
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-14T15:03:19.000
Update Date
2020-04-14T16:18:36.000
Closed Date
2020-04-14T15:03:19.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG6EJAA1
Lat Location
(32.78828416334229000,-96.70928358737436000)
20-00496054
Service Request Number: 20-00496054 • Address: 824 E 10TH ST, DALLAS, TX, 75203 • City Council District: 1
Service Request Number
20-00496054
Address
824 E 10TH ST, DALLAS, TX, 75203
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-05-13T12:21:28.000
Update Date
2020-05-14T16:25:18.000
Closed Date
2020-05-13T12:21:28.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCL9jAAH
Lat Location
(32.74844714329320500,-96.81166984847890000)
20-00777359
Service Request Number: 20-00777359 • Address: 800 DULUTH ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00777359
Address
800 DULUTH ST, DALLAS, TX, 75212
City Council District
6
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-08-11T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-07-28T11:03:49.000
Update Date
2020-07-29T07:11:46.000
Closed Date
2020-07-28T11:03:49.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
API
Unique Key
500t000000XeQGGAA3
Lat Location
(32.77639605495250000,-96.83590551851073000)
20-00382498
Service Request Number: 20-00382498 • Address: 3030 GLENFIELD AVE, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
20-00382498
Address
3030 GLENFIELD AVE, DALLAS, TX, 75233
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T15:48:00.000
Update Date
2020-04-14T15:50:03.000
Closed Date
2020-04-14T15:48:00.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG6q3AAD
Lat Location
(32.71790153910529000,-96.86978383400262000)
20-00605120
Service Request Number: 20-00605120 • Address: 3452 HICKORY ST, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
20-00605120
Address
3452 HICKORY ST, DALLAS, TX, 75226
City Council District
2
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-25T23:59:00.000
Status
Closed
Created Date
2020-06-11T10:43:05.000
Update Date
2020-06-15T13:09:56.000
Closed Date
2020-06-11T10:43:05.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000VwY3KAAV
Lat Location
(32.78224988865605400,-96.77312794674386000)
20-00860392
Service Request Number: 20-00860392 • Address: 8113 GOLDFIELD DR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
20-00860392
Address
8113 GOLDFIELD DR, DALLAS, TX, 75217
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-08-24T08:47:50.000
Update Date
2020-09-09T15:09:43.000
Closed Date
2020-08-24T08:47:50.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000YiNpdAAF
Lat Location
(32.70746427522870000,-96.68267618644356000)
20-00382696
Service Request Number: 20-00382696 • Address: 1537 SINGLETON BLVD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00382696
Address
1537 SINGLETON BLVD, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T16:06:31.000
Update Date
2020-04-14T16:07:50.000
Closed Date
2020-04-14T16:06:31.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG77AAAT
Lat Location
(32.77858509597347600,-96.84450321309211000)
20-00280167
Service Request Number: 20-00280167 • Address: 155 SPELT LN, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00280167
Address
155 SPELT LN, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-18T16:40:39.000
Update Date
2020-03-18T16:41:51.000
Closed Date
2020-03-18T16:40:39.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5dRQAAZ
Lat Location
(32.65122820198081000,-96.82058763420504000)
20-00292466
Service Request Number: 20-00292466 • Address: 5832 PENROSE AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00292466
Address
5832 PENROSE AVE, DALLAS, TX, 75206
City Council District
14
Department
Office of Homeless Solutions
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-21T23:59:00.000
Status
Closed
Created Date
2020-03-22T17:32:31.000
Update Date
2020-04-14T16:19:58.000
Closed Date
2020-03-22T17:32:31.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TDQnGAAX
Lat Location
(32.83235499111630000,-96.76676191342689000)
20-00278694
Service Request Number: 20-00278694 • Address: 2050 N WESTMORELAND RD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00278694
Address
2050 N WESTMORELAND RD, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T13:22:39.000
Update Date
2020-03-18T16:58:55.000
Closed Date
2020-03-18T13:22:39.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5asnAAB
Lat Location
(32.77056002591681500,-96.87374047007425000)
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