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311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
19-01424968
Service Request Number: 19-01424968 • Address: 2455 CLUB TERRACE DR, DALLAS, TX, 75237 • City Council District: 3
Service Request Number
19-01424968
Address
2455 CLUB TERRACE DR, DALLAS, TX, 75237
City Council District
3
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-02-13T00:59:00.000
Status
Closed
Created Date
2019-12-11T20:31:10.000
Update Date
2020-03-18T17:04:33.000
Closed Date
2019-12-11T20:31:10.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000OfM2EAAV
Lat Location
(32.66924401233937000,-96.85867418116236000)
20-00717270
Service Request Number: 20-00717270 • Address: 1527 CAPE COD DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00717270
Address
1527 CAPE COD DR, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-07-11T18:09:30.000
Update Date
2020-09-09T15:22:26.000
Closed Date
2020-07-11T18:09:30.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000WyLKQAA3
Lat Location
(32.71267978740495000,-96.80036914606980000)
20-00252188
Service Request Number: 20-00252188 • Address: 500 N BROOKSIDE DR, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00252188
Address
500 N BROOKSIDE DR, DALLAS, TX, 75214
City Council District
14
Department
Public Works
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-11T13:06:51.000
Update Date
2020-07-12T01:09:16.000
Closed Date
2020-03-11T13:06:51.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4kl7AAB
Lat Location
(32.81144403552596600,-96.74908425256685000)
20-00606554
Service Request Number: 20-00606554 • Address: 14455 PRESTON RD, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
20-00606554
Address
14455 PRESTON RD, DALLAS, TX, 75254
City Council District
11
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-25T23:59:00.000
Status
Closed
Created Date
2020-06-11T14:25:48.000
Update Date
2020-06-15T12:40:20.000
Closed Date
2020-06-11T14:25:48.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000VwboqAAB
Lat Location
(32.94392610812579000,-96.80369787217762000)
20-00280171
Service Request Number: 20-00280171 • Address: 1500 N CARROLL AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-00280171
Address
1500 N CARROLL AVE, DALLAS, TX, 75204
City Council District
2
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-18T16:11:35.000
Update Date
2020-03-18T16:41:18.000
Closed Date
2020-03-18T16:11:35.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5dRkAAJ
Lat Location
(32.80113706362411000,-96.77849290114025000)
20-00509046
Service Request Number: 20-00509046 • Address: 3910 JAMAICA ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00509046
Address
3910 JAMAICA ST, DALLAS, TX, 75210
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-15T19:10:10.000
Update Date
2020-06-15T12:52:32.000
Closed Date
2020-05-15T19:10:10.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VCnkYAAT
Lat Location
(32.77211629576555000,-96.75030780967045000)
20-00455730
Service Request Number: 20-00455730 • Address: 3924 ELSIE FAYE HEGGINS ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00455730
Address
3924 ELSIE FAYE HEGGINS ST, DALLAS, TX, 75210
City Council District
7
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-05T23:59:00.000
Status
Closed
Created Date
2020-05-03T06:03:37.000
Update Date
2020-07-12T01:08:48.000
Closed Date
2020-05-03T06:03:37.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
311-App
Unique Key
500t000000VAas5AAD
Lat Location
(32.76557292229348000,-96.74161751114077000)
20-00401141
Service Request Number: 20-00401141 • Address: 13321 VIDA LN, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-00401141
Address
13321 VIDA LN, DALLAS, TX, 75253
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-27T23:59:00.000
Status
Closed
Created Date
2020-04-20T02:42:59.000
Update Date
2020-07-12T01:07:51.000
Closed Date
2020-04-20T02:42:59.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TGdE0AAL
Lat Location
(32.68164708272810000,-96.60175926987199000)
20-00815362
Service Request Number: 20-00815362 • Address: 11421 CHERRY RIDGE CT, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00815362
Address
11421 CHERRY RIDGE CT, DALLAS, TX, 75229
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-08-09T15:46:46.000
Update Date
2020-09-09T15:32:50.000
Closed Date
2020-08-09T15:46:46.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Xv2GuAAJ
Lat Location
(32.90341531198577000,-96.85841049984435000)
20-00344189
Service Request Number: 20-00344189 • Address: 4560 SILVERSPRINGS DR, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
20-00344189
Address
4560 SILVERSPRINGS DR, DALLAS, TX, 75211
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-04T14:00:24.000
Update Date
2020-05-14T16:20:41.000
Closed Date
2020-04-04T14:00:24.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TF0LgAAL
Lat Location
(32.71585113301116400,-96.89517347383695000)
19-01393668
Service Request Number: 19-01393668 • Address: 2314 LOCUST AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
19-01393668
Address
2314 LOCUST AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Illegal Land Use - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-01-15T00:59:00.000
Status
Closed
Created Date
2019-12-03T18:42:32.000
Update Date
2020-03-18T16:44:17.000
Closed Date
2019-12-03T18:42:32.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000OeAP5AAN
Lat Location
(32.70089003927111500,-96.78529896030591000)
20-00515921
Service Request Number: 20-00515921 • Address: 5300 JORDAN RIDGE DR, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
20-00515921
Address
5300 JORDAN RIDGE DR, DALLAS, TX, 75236
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-18T15:46:42.000
Update Date
2020-09-09T15:28:22.000
Closed Date
2020-05-18T15:46:42.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VD3AhAAL
Lat Location
(32.68553095620564000,-96.91560245089455000)
20-00586872
Service Request Number: 20-00586872 • Address: 4535 REIGER AVE, DALLAS, TX, 75246 • City Council District: 2
Service Request Number
20-00586872
Address
4535 REIGER AVE, DALLAS, TX, 75246
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed (Duplicate)
Created Date
2020-06-05T16:34:27.000
Update Date
2020-06-15T13:23:41.000
Closed Date
2020-06-05T16:34:27.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VvnSgAAJ
Lat Location
(32.79318113051541400,-96.76867149026950000)
20-00382791
Service Request Number: 20-00382791 • Address: 8502 S LANCASTER RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00382791
Address
8502 S LANCASTER RD, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T16:15:25.000
Update Date
2020-04-14T16:17:38.000
Closed Date
2020-04-14T16:15:25.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG7DSAA1
Lat Location
(32.64457358836163000,-96.78001408645531000)
20-00531607
Service Request Number: 20-00531607 • Address: 6115 NORTHWOOD RD, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-00531607
Address
6115 NORTHWOOD RD, DALLAS, TX, 75225
City Council District
13
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-06-04T23:59:00.000
Status
Closed
Created Date
2020-05-21T15:04:33.000
Update Date
2020-06-15T13:13:57.000
Closed Date
2020-05-21T15:04:33.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VDetgAAD
Lat Location
(32.86957000585212000,-96.80135141729689000)
20-00382569
Service Request Number: 20-00382569 • Address: 4650 S HAMPTON RD, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00382569
Address
4650 S HAMPTON RD, DALLAS, TX, 75232
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T15:54:56.000
Update Date
2020-04-14T15:56:07.000
Closed Date
2020-04-14T15:54:56.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG6w6AAD
Lat Location
(32.68772692767862500,-96.85692132223215000)
20-00107448
Service Request Number: 20-00107448 • Address: 1627 EDGEMONT AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00107448
Address
1627 EDGEMONT AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-31T16:03:15.000
Update Date
2020-03-18T16:51:16.000
Closed Date
2020-01-31T16:03:15.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000R4feAAAR
Lat Location
(32.73083978274206000,-96.80182447016054000)
20-00280331
Service Request Number: 20-00280331 • Address: 4100 GARRISON ST, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00280331
Address
4100 GARRISON ST, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-18T17:10:19.000
Update Date
2020-03-18T17:12:36.000
Closed Date
2020-03-18T17:10:19.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5dgkAAB
Lat Location
(32.70400152541671400,-96.78760400333918000)
20-00270786
Service Request Number: 20-00270786 • Address: 6948 CLEARHAVEN DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00270786
Address
6948 CLEARHAVEN DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-16T19:00:45.000
Update Date
2020-03-18T16:40:51.000
Closed Date
2020-03-16T19:00:45.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5L5NAAV
Lat Location
(32.96691262746915600,-96.78867920720073000)
20-00280274
Service Request Number: 20-00280274 • Address: 3616 ABILENE ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00280274
Address
3616 ABILENE ST, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-18T16:59:28.000
Update Date
2020-03-18T17:10:54.000
Closed Date
2020-03-18T16:59:28.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5dbzAAB
Lat Location
(32.78638016730160000,-96.90024128639176000)
20-00275685
Service Request Number: 20-00275685 • Address: 6535 LATTA ST, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00275685
Address
6535 LATTA ST, DALLAS, TX, 75227
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T18:02:15.000
Update Date
2020-03-18T16:43:05.000
Closed Date
2020-03-17T18:02:15.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5UPMAA3
Lat Location
(32.76660779986574000,-96.70841528253742000)
20-00442965
Service Request Number: 20-00442965 • Address: 4134 MEHALIA DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00442965
Address
4134 MEHALIA DR, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-29T13:49:25.000
Update Date
2020-05-14T15:41:37.000
Closed Date
2020-04-29T13:49:25.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000UDSNeAAP
Lat Location
(32.67346923312389600,-96.75231117859654000)
19-01369171
Service Request Number: 19-01369171 • Address: EASTER AVE & VOLGA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
19-01369171
Address
EASTER AVE & VOLGA AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
No House Number - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-02-18T00:59:00.000
Status
Closed
Created Date
2019-11-25T15:54:05.000
Update Date
2020-03-18T17:18:52.000
Closed Date
2019-11-25T15:54:05.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000OdK9nAAF
Lat Location
(32.70372200283790000,-96.79179484173542000)
20-00382644
Service Request Number: 20-00382644 • Address: 8787 S LANCASTER RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00382644
Address
8787 S LANCASTER RD, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T16:01:28.000
Update Date
2020-04-14T16:02:55.000
Closed Date
2020-04-14T16:01:28.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG72TAAT
Lat Location
(32.64199107555707000,-96.77939460657105000)
19-01355733
Service Request Number: 19-01355733 • Address: 5038 SIMPSON STUART RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
19-01355733
Address
5038 SIMPSON STUART RD, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
No Building Permit - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-01-04T00:59:00.000
Status
Closed
Created Date
2019-11-21T12:05:24.000
Update Date
2020-03-18T16:48:25.000
Closed Date
2019-11-21T12:05:24.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000OcqpoAAB
Lat Location
(32.68622267551310000,-96.73492769730028000)
19-01182846
Service Request Number: 19-01182846 • Address: 602 WILDROSE DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
19-01182846
Address
602 WILDROSE DR, DALLAS, TX, 75224
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-10-11T23:59:00.000
Status
Closed
Created Date
2019-10-04T12:14:55.000
Update Date
2020-07-12T01:08:07.000
Closed Date
2019-10-04T12:14:55.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000N4KDmAAN
Lat Location
(32.70881635849556000,-96.83325925314679000)
20-00225611
Service Request Number: 20-00225611 • Address: 619 PLEASANT OAKS DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00225611
Address
619 PLEASANT OAKS DR, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-04T15:58:32.000
Update Date
2020-05-14T16:40:05.000
Closed Date
2020-03-04T15:58:32.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000So4pbAAB
Lat Location
(32.72207961966879000,-96.64159891180687000)
20-00382917
Service Request Number: 20-00382917 • Address: 2550 W DAVIS ST, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00382917
Address
2550 W DAVIS ST, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T16:32:02.000
Update Date
2020-04-14T16:33:35.000
Closed Date
2020-04-14T16:32:02.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG7SMAA1
Lat Location
(32.74945421695474000,-96.86001751232483000)
20-00381933
Service Request Number: 20-00381933 • Address: 10820 FERGUSON RD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00381933
Address
10820 FERGUSON RD, DALLAS, TX, 75228
City Council District
9
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T14:49:57.000
Update Date
2020-04-14T16:14:13.000
Closed Date
2020-04-14T14:49:57.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG61yAAD
Lat Location
(32.84282621104104000,-96.66405401720696000)
20-00276711
Service Request Number: 20-00276711 • Address: 3227 SPURLOCK ST, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
20-00276711
Address
3227 SPURLOCK ST, DALLAS, TX, 75223
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-18T09:18:35.000
Update Date
2020-03-18T16:45:49.000
Closed Date
2020-03-18T09:18:35.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5XQ7AAN
Lat Location
(32.78554784372016000,-96.74024220812511000)
20-00275697
Service Request Number: 20-00275697 • Address: 12225 HOBLITZELLE DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00275697
Address
12225 HOBLITZELLE DR, DALLAS, TX, 75243
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T18:12:41.000
Update Date
2020-03-18T16:40:27.000
Closed Date
2020-03-17T18:12:41.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5URrAAN
Lat Location
(32.91480764054371000,-96.75941353557522000)
20-00279817
Service Request Number: 20-00279817 • Address: 9191 GARLAND RD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00279817
Address
9191 GARLAND RD, DALLAS, TX, 75218
City Council District
9
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-18T15:49:06.000
Update Date
2020-03-18T17:34:08.000
Closed Date
2020-03-18T15:49:06.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5cphAAB
Lat Location
(32.82959481016803000,-96.70742710299601000)
20-00374079
Service Request Number: 20-00374079 • Address: 2624 MOJAVE DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00374079
Address
2624 MOJAVE DR, DALLAS, TX, 75241
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-20T23:59:00.000
Status
Closed
Created Date
2020-04-13T09:52:12.000
Update Date
2020-04-14T16:39:14.000
Closed Date
2020-04-13T09:52:12.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFsBlAAL
Lat Location
(32.64960678407798000,-96.77915551859766000)
20-00111320
Service Request Number: 20-00111320 • Address: 2724 HARLANDALE AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00111320
Address
2724 HARLANDALE AVE, DALLAS, TX, 75216
City Council District
4
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-04-06T23:59:00.000
Status
Closed
Created Date
2020-02-03T08:07:52.000
Update Date
2020-07-12T01:07:11.000
Closed Date
2020-02-03T08:07:52.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000R4oCjAAJ
Lat Location
(32.71448589202451000,-96.80969689794526000)
20-00270170
Service Request Number: 20-00270170 • Address: 725 CHERRY LAUREL LN, DALLAS, TX, 75211 • City Council District: 6
Service Request Number
20-00270170
Address
725 CHERRY LAUREL LN, DALLAS, TX, 75211
City Council District
6
Department
Sanitation
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-25T23:59:00.000
Status
Closed
Created Date
2020-03-16T16:17:07.000
Update Date
2020-03-18T17:19:31.000
Closed Date
2020-03-16T16:17:07.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5K0MAAV
Lat Location
(32.73864933998809000,-96.92454707268008000)
20-00774686
Service Request Number: 20-00774686 • Address: DUNCANVILLE RD & W ILLINOIS AVE, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
20-00774686
Address
DUNCANVILLE RD & W ILLINOIS AVE, DALLAS, TX, 75211
City Council District
3
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-08-03T23:59:00.000
Status
Closed
Created Date
2020-07-28T11:46:56.000
Update Date
2020-07-29T07:02:56.000
Closed Date
2020-07-28T11:46:56.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000XeFjJAAV
Lat Location
(32.72041945409332400,-96.90876830969471000)
20-00270954
Service Request Number: 20-00270954 • Address: 910 HOLLYWOOD AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00270954
Address
910 HOLLYWOOD AVE, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-16T21:33:20.000
Update Date
2020-03-18T16:52:47.000
Closed Date
2020-03-16T21:33:20.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5LUhAAN
Lat Location
(32.73701399693733000,-96.85539553217639000)
20-00503252
Service Request Number: 20-00503252 • Address: 7948 VALENTINE CT, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00503252
Address
7948 VALENTINE CT, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
New
Created Date
2020-05-14T16:33:31.000
Update Date
2020-05-14T16:33:41.000
Closed Date
2020-05-14T16:33:31.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCarNAAT
Lat Location
(32.74113376578398000,-96.68584617803454000)
20-00073654
Service Request Number: 20-00073654 • Address: 1801 S BECKLEY AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00073654
Address
1801 S BECKLEY AVE, DALLAS, TX, 75224
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-23T09:55:47.000
Update Date
2020-06-15T12:44:02.000
Closed Date
2020-01-23T09:55:47.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000R3PHRAA3
Lat Location
(32.72632751682479600,-96.82297447530824000)
19-01355708
Service Request Number: 19-01355708 • Address: 5038 SIMPSON STUART RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
19-01355708
Address
5038 SIMPSON STUART RD, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
No Building Permit - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-01-03T00:59:00.000
Status
Closed
Created Date
2019-11-21T12:01:40.000
Update Date
2020-03-18T16:47:04.000
Closed Date
2019-11-21T12:01:40.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000OcqmzAAB
Lat Location
(32.68622267551310000,-96.73492769730028000)
20-00273566
Service Request Number: 20-00273566 • Address: 5374 SCYENE RD, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00273566
Address
5374 SCYENE RD, DALLAS, TX, 75227
City Council District
5
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-17T13:07:28.000
Update Date
2020-03-18T16:48:33.000
Closed Date
2020-03-17T13:07:28.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5Qw2AAF
Lat Location
(32.76612575839041000,-96.72829217234688000)
20-00382591
Service Request Number: 20-00382591 • Address: 4335 W ILLINOIS AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00382591
Address
4335 W ILLINOIS AVE, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T15:56:43.000
Update Date
2020-04-14T15:58:35.000
Closed Date
2020-04-14T15:56:43.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG6y7AAD
Lat Location
(32.72052601595957000,-96.89092967186290000)
20-00382636
Service Request Number: 20-00382636 • Address: 1050 N WESTMORELAND RD, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00382636
Address
1050 N WESTMORELAND RD, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T16:00:35.000
Update Date
2020-04-14T16:02:58.000
Closed Date
2020-04-14T16:00:35.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG71fAAD
Lat Location
(32.75608540062332000,-96.87394926090622000)
20-00280175
Service Request Number: 20-00280175 • Address: 1676 REGAL ROW, DALLAS, TX, 75247 • City Council District: 2
Service Request Number
20-00280175
Address
1676 REGAL ROW, DALLAS, TX, 75247
City Council District
2
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T16:41:51.000
Update Date
2020-03-18T16:51:53.000
Closed Date
2020-03-18T16:41:51.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5dS9AAJ
Lat Location
(32.83632270477265500,-96.87324259090633000)
20-00382691
Service Request Number: 20-00382691 • Address: 1050 N WESTMORELAND RD, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00382691
Address
1050 N WESTMORELAND RD, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T16:06:10.000
Update Date
2020-04-14T16:09:53.000
Closed Date
2020-04-14T16:06:10.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG774AAD
Lat Location
(32.75608540062332000,-96.87394926090622000)
20-00502555
Service Request Number: 20-00502555 • Address: 4114 METROPOLITAN AVE, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00502555
Address
4114 METROPOLITAN AVE, DALLAS, TX, 75210
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-14T15:14:14.000
Update Date
2020-05-14T15:50:05.000
Closed Date
2020-05-14T15:14:14.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VCZaLAAX
Lat Location
(32.77414336544427000,-96.75062799087390000)
20-00561908
Service Request Number: 20-00561908 • Address: 2115 LANGDON AVE, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-00561908
Address
2115 LANGDON AVE, DALLAS, TX, 75235
City Council District
2
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-06-12T23:59:00.000
Status
Closed
Created Date
2020-05-29T17:46:10.000
Update Date
2020-06-15T13:31:22.000
Closed Date
2020-05-29T17:46:10.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VukuxAAB
Lat Location
(32.83486906581898500,-96.86183558187696000)
20-00617036
Service Request Number: 20-00617036 • Address: 540 WOODMONT DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00617036
Address
540 WOODMONT DR, DALLAS, TX, 75217
City Council District
5
Department
311 Customer Service Center
Service Request Type
Water Questions - 311
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2020-07-15T23:59:00.000
Status
Closed
Created Date
2020-06-15T12:23:09.000
Update Date
2020-06-15T13:30:38.000
Closed Date
2020-06-15T12:23:09.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Vx0yiAAB
Lat Location
(32.72080001647792400,-96.70491591828198000)
20-00477353
Service Request Number: 20-00477353 • Address: 3105 SAN PAULA AVE, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00477353
Address
3105 SAN PAULA AVE, DALLAS, TX, 75228
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-08T09:33:27.000
Update Date
2020-05-14T16:05:50.000
Closed Date
2020-05-08T09:33:27.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VBJ7AAAX
Lat Location
(32.83222911237769600,-96.66362495767382000)
20-00503205
Service Request Number: 20-00503205 • Address: 4314 LIVE OAK ST, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-00503205
Address
4314 LIVE OAK ST, DALLAS, TX, 75204
City Council District
2
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-05-16T23:59:00.000
Status
Closed
Created Date
2020-05-14T16:28:06.000
Update Date
2020-05-14T16:32:35.000
Closed Date
2020-05-14T16:28:06.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000VCam3AAD
Lat Location
(32.79797599084517400,-96.77798749286977000)
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