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311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
19-01372313
Service Request Number: 19-01372313 • Address: 1623 PINE ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
19-01372313
Address
1623 PINE ST, DALLAS, TX, 75215
City Council District
7
Department
Public Works
Service Request Type
Sidewalk Replacement Program - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-12-11T00:59:00.000
Status
Closed
Created Date
2019-11-26T12:13:19.000
Update Date
2020-07-12T01:08:19.000
Closed Date
2019-11-26T12:13:19.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000OdRGWAA3
Lat Location
(32.75161789291651000,-96.76739970720313000)
20-00263972
Service Request Number: 20-00263972 • Address: 2914 ALMORGODO AVE, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
20-00263972
Address
2914 ALMORGODO AVE, DALLAS, TX, 75233
City Council District
3
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-27T23:59:00.000
Status
Closed
Created Date
2020-03-14T11:47:53.000
Update Date
2020-03-17T14:04:01.000
Closed Date
2020-03-14T11:47:53.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T58PpAAJ
Lat Location
(32.71402804676463000,-96.88045276983121000)
20-00245355
Service Request Number: 20-00245355 • Address: 3244 S POLK ST, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00245355
Address
3244 S POLK ST, DALLAS, TX, 75224
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-17T23:59:00.000
Status
Closed
Created Date
2020-03-10T09:29:11.000
Update Date
2020-07-12T01:09:09.000
Closed Date
2020-03-10T09:29:11.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4XCjAAN
Lat Location
(32.70683024025115000,-96.83996410274725000)
20-00240718
Service Request Number: 20-00240718 • Address: 2904 MONET PL, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00240718
Address
2904 MONET PL, DALLAS, TX, 75287
City Council District
12
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-03-16T23:59:00.000
Status
Closed
Created Date
2020-03-09T10:56:49.000
Update Date
2020-03-17T14:39:52.000
Closed Date
2020-03-09T10:56:49.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4NlpAAF
Lat Location
(33.00473773843556000,-96.85820402048046000)
20-00445173
Service Request Number: 20-00445173 • Address: 12240 PECAN FOREST DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00445173
Address
12240 PECAN FOREST DR, DALLAS, TX, 75230
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-07T23:59:00.000
Status
Closed
Created Date
2020-04-30T07:43:32.000
Update Date
2020-07-12T01:08:36.000
Closed Date
2020-04-30T07:43:32.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000UDXFjAAP
Lat Location
(32.91593198211480000,-96.77986486200000000)
20-00466437
Service Request Number: 20-00466437 • Address: 3504 CHILMARK CT, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00466437
Address
3504 CHILMARK CT, DALLAS, TX, 75227
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-05T16:17:48.000
Update Date
2020-05-14T12:12:36.000
Closed Date
2020-05-05T16:17:48.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VAvpfAAD
Lat Location
(32.76534035458738000,-96.64856128788048000)
20-00379111
Service Request Number: 20-00379111 • Address: 4506 COLUMBIA AVE, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
20-00379111
Address
4506 COLUMBIA AVE, DALLAS, TX, 75226
City Council District
2
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T09:30:16.000
Update Date
2020-04-14T09:33:05.000
Closed Date
2020-04-14T09:30:16.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG1FWAA1
Lat Location
(32.79168705382816000,-96.76747318661809000)
20-00169531
Service Request Number: 20-00169531 • Address: 4468 SAN JACINTO ST, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-00169531
Address
4468 SAN JACINTO ST, DALLAS, TX, 75204
City Council District
2
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-05-13T23:59:00.000
Status
Closed
Created Date
2020-02-19T00:19:22.000
Update Date
2020-07-12T01:09:04.000
Closed Date
2020-02-19T00:19:22.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000RkuUeAAJ
Lat Location
(32.80152516836823000,-96.77956194624582000)
20-00234033
Service Request Number: 20-00234033 • Address: 1623 CEDAR BLUFF LN, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-00234033
Address
1623 CEDAR BLUFF LN, DALLAS, TX, 75253
City Council District
8
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-05-08T23:59:00.000
Status
Closed
Created Date
2020-03-06T13:58:18.000
Update Date
2020-07-12T01:07:11.000
Closed Date
2020-03-06T13:58:18.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000SnNAVAA3
Lat Location
(32.68247035284134000,-96.60017588478604000)
20-00273791
Service Request Number: 20-00273791 • Address: 7331 HEDGE DR, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
20-00273791
Address
7331 HEDGE DR, DALLAS, TX, 75249
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-17T13:39:15.000
Update Date
2020-03-17T13:49:57.000
Closed Date
2020-03-17T13:39:15.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5RKTAA3
Lat Location
(32.62665901716126000,-96.95040714689988000)
19-01397232
Service Request Number: 19-01397232 • Address: 1972 CALIFORNIA CROSSING RD, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
19-01397232
Address
1972 CALIFORNIA CROSSING RD, DALLAS, TX, 75220
City Council District
6
Department
Transportation
Service Request Type
Traffic Sign - New - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-02-27T00:59:00.000
Status
Closed
Created Date
2019-12-04T14:25:17.000
Update Date
2020-03-17T13:40:56.000
Closed Date
2019-12-04T14:25:17.000
Outcome
Work Order Issued
Priority
MCC
Method Received Description
Phone
Unique Key
500t000000OeHzOAAV
Lat Location
(32.86654076498937400,-96.91381029303658000)
20-00615940
Service Request Number: 20-00615940 • Address: 10740 GARLAND RD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00615940
Address
10740 GARLAND RD, DALLAS, TX, 75218
City Council District
9
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-06-17T23:59:00.000
Status
Closed
Created Date
2020-06-15T10:08:11.000
Update Date
2020-06-15T10:12:37.000
Closed Date
2020-06-15T10:08:11.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000VwyTLAAZ
Lat Location
(32.84452036036781000,-96.68881571737133000)
20-00363639
Service Request Number: 20-00363639 • Address: 1332 BAR HARBOR DR, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00363639
Address
1332 BAR HARBOR DR, DALLAS, TX, 75232
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-09T12:54:23.000
Update Date
2020-07-12T01:08:55.000
Closed Date
2020-04-09T12:54:23.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFaHgAAL
Lat Location
(32.66992487220408500,-96.84144824492041000)
19-01317106
Service Request Number: 19-01317106 • Address: 1503 OAKLEY AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
19-01317106
Address
1503 OAKLEY AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Open and Vacant Structure - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-11-26T00:59:00.000
Status
Closed
Created Date
2019-11-11T17:03:25.000
Update Date
2020-03-17T15:29:03.000
Closed Date
2019-11-11T17:03:25.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000ObW4RAAV
Lat Location
(32.70690034084045500,-96.80296854040121000)
20-00379031
Service Request Number: 20-00379031 • Address: 1601 DRAGON ST, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
20-00379031
Address
1601 DRAGON ST, DALLAS, TX, 75207
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T09:17:11.000
Update Date
2020-04-14T09:20:58.000
Closed Date
2020-04-14T09:17:11.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG17SAAT
Lat Location
(32.79246908808944000,-96.82054799118451000)
20-00376997
Service Request Number: 20-00376997 • Address: 8537 FERGUSON RD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00376997
Address
8537 FERGUSON RD, DALLAS, TX, 75228
City Council District
9
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-13T15:23:27.000
Update Date
2020-04-14T08:42:15.000
Closed Date
2020-04-13T15:23:27.000
Priority
Standard
Method Received Description
Internal
Unique Key
500t000000TFx4zAAD
Lat Location
(32.81120902228638400,-96.70258448872416000)
20-00472194
Service Request Number: 20-00472194 • Address: 4215 COUNTRY BROOK DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00472194
Address
4215 COUNTRY BROOK DR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-13T23:59:00.000
Status
Closed
Created Date
2020-05-06T21:42:11.000
Update Date
2020-07-12T01:08:36.000
Closed Date
2020-05-06T21:42:11.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VB7RXAA1
Lat Location
(32.99811953993131000,-96.83818086795593000)
20-00524830
Service Request Number: 20-00524830 • Address: 9742 GATECREST DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-00524830
Address
9742 GATECREST DR, DALLAS, TX, 75238
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-03T23:59:00.000
Status
Closed
Created Date
2020-05-20T11:41:08.000
Update Date
2020-07-12T01:08:29.000
Closed Date
2020-05-20T11:41:08.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VDNnjAAH
Lat Location
(32.87171580991115000,-96.71925176932207000)
20-00616064
Service Request Number: 20-00616064 • Address: 3200 WEATHER VANE LN, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00616064
Address
3200 WEATHER VANE LN, DALLAS, TX, 75228
City Council District
9
Department
Office of Homeless Solutions
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-07-08T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-06-08T21:06:01.000
Update Date
2020-06-15T10:24:31.000
Closed Date
2020-06-08T21:06:01.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VwynGAAR
Lat Location
(32.85619759905854000,-96.65657724475828000)
20-00274410
Service Request Number: 20-00274410 • Address: 815 S BUCKNER BLVD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00274410
Address
815 S BUCKNER BLVD, DALLAS, TX, 75217
City Council District
5
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-17T14:52:15.000
Update Date
2020-03-17T14:52:21.000
Closed Date
2020-03-17T14:52:15.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5SMVAA3
Lat Location
(32.72540082930970000,-96.68309071148084000)
20-00377779
Service Request Number: 20-00377779 • Address: 8000 WEST VIRGINIA DR, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
20-00377779
Address
8000 WEST VIRGINIA DR, DALLAS, TX, 75237
City Council District
8
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-04-14T23:59:00.000
Status
Closed
Created Date
2020-04-13T16:53:58.000
Update Date
2020-04-14T08:42:13.000
Closed Date
2020-04-13T16:53:58.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TFyKZAA1
Lat Location
(32.64963474081232000,-96.87732934642388000)
20-00249129
Service Request Number: 20-00249129 • Address: KING ST & COOMBS ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00249129
Address
KING ST & COOMBS ST, DALLAS, TX, 75215
City Council District
7
Department
Dallas Fire Rescue
Service Request Type
Parking in Fire Lane/ Fire Hydrants - DFR
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-17T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-03-10T17:31:14.000
Update Date
2020-03-17T15:31:30.000
Closed Date
2020-03-10T17:31:14.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T4dwwAAB
Lat Location
(32.76656939282630500,-96.78182084338921000)
20-00267360
Service Request Number: 20-00267360 • Address: 2211 W RED BIRD LN, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00267360
Address
2211 W RED BIRD LN, DALLAS, TX, 75232
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-16T10:50:21.000
Update Date
2020-03-17T15:38:09.000
Closed Date
2020-03-16T10:50:21.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5FLFAA3
Lat Location
(32.67183075077506000,-96.85427785317437000)
20-00352659
Service Request Number: 20-00352659 • Address: 5130 RADBROOK PL, DALLAS, TX, 75220 • City Council District: 13
Service Request Number
20-00352659
Address
5130 RADBROOK PL, DALLAS, TX, 75220
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-14T23:59:00.000
Status
Closed
Created Date
2020-04-07T10:53:39.000
Update Date
2020-07-12T01:08:51.000
Closed Date
2020-04-07T10:53:39.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFGieAAH
Lat Location
(32.86760634774961400,-96.82352773637449000)
20-00274616
Service Request Number: 20-00274616 • Address: 8100 BRUTON RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00274616
Address
8100 BRUTON RD, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-17T15:15:37.000
Update Date
2020-03-17T15:17:23.000
Closed Date
2020-03-17T15:15:37.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5Sh4AAF
Lat Location
(32.74872557269864000,-96.68274180071589000)
20-00609836
Service Request Number: 20-00609836 • Address: 4182 RENEE DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00609836
Address
4182 RENEE DR, DALLAS, TX, 75227
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-06-17T23:59:00.000
Status
Closed
Created Date
2020-06-12T11:43:24.000
Update Date
2020-06-15T10:00:52.000
Closed Date
2020-06-12T11:43:24.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VwkHCAAZ
Lat Location
(32.77559343567823000,-96.66302982174467000)
20-00268238
Service Request Number: 20-00268238 • Address: 3638 DARIEN ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00268238
Address
3638 DARIEN ST, DALLAS, TX, 75212
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-16T12:43:35.000
Update Date
2020-03-17T15:01:10.000
Closed Date
2020-03-16T12:43:35.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5GqtAAF
Lat Location
(32.78750118245023500,-96.85190054810076000)
20-00345873
Service Request Number: 20-00345873 • Address: 4030 FALLS DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00345873
Address
4030 FALLS DR, DALLAS, TX, 75211
City Council District
1
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-14T23:59:00.000
Status
Closed
Created Date
2020-04-05T19:48:33.000
Update Date
2020-07-12T01:08:58.000
Closed Date
2020-04-05T19:48:33.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TF3J4AAL
Lat Location
(32.72641525194546000,-96.88568182587687000)
20-00055824
Service Request Number: 20-00055824 • Address: 1510 MARFA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00055824
Address
1510 MARFA AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-17T11:47:30.000
Update Date
2020-07-12T01:12:38.000
Closed Date
2020-01-17T11:47:30.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000R2kd8AAB
Lat Location
(32.70120854102254500,-96.80362856657980000)
20-00378882
Service Request Number: 20-00378882 • Address: 2511 EXETER AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00378882
Address
2511 EXETER AVE, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Bulk/Brush - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-23T23:59:00.000
Status
Closed
Created Date
2020-04-14T08:54:16.000
Update Date
2020-04-14T09:21:46.000
Closed Date
2020-04-14T08:54:16.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TG0qlAAD
Lat Location
(32.70435461343236000,-96.78483228508439000)
20-00264114
Service Request Number: 20-00264114 • Address: 831 HAINES AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00264114
Address
831 HAINES AVE, DALLAS, TX, 75208
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-14T13:10:08.000
Update Date
2020-03-17T14:40:53.000
Closed Date
2020-03-14T13:10:08.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T58iHAAR
Lat Location
(32.75271577799060000,-96.82925882166036000)
20-00500739
Service Request Number: 20-00500739 • Address: 9633 FERRIS BRANCH BLVD, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00500739
Address
9633 FERRIS BRANCH BLVD, DALLAS, TX, 75243
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-17T23:59:00.000
Status
Closed
Created Date
2020-05-14T11:31:27.000
Update Date
2020-05-14T12:29:03.000
Closed Date
2020-05-14T11:31:27.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VCVgeAAH
Lat Location
(32.90199521648370000,-96.72635263564740000)
20-00256304
Service Request Number: 20-00256304 • Address: 506 AVENUE L, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
20-00256304
Address
506 AVENUE L, DALLAS, TX, 75203
City Council District
4
Department
Sanitation
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-12T11:18:09.000
Update Date
2020-03-17T15:38:21.000
Closed Date
2020-03-12T11:18:09.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4tOxAAJ
Lat Location
(32.74449328612477000,-96.78835716343866000)
20-00370253
Service Request Number: 20-00370253 • Address: 824 MISTY GLEN LN, DALLAS, TX, 75232 • City Council District: 4
Service Request Number
20-00370253
Address
824 MISTY GLEN LN, DALLAS, TX, 75232
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Bulk/Brush - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-21T23:59:00.000
Status
Closed
Created Date
2020-04-10T18:45:30.000
Update Date
2020-04-14T09:11:03.000
Closed Date
2020-04-10T18:45:30.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFlECAA1
Lat Location
(32.68534914176205000,-96.83584717435564000)
20-00273421
Service Request Number: 20-00273421 • Address: WHITEHURST DR & FAIR OAKS XING, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00273421
Address
WHITEHURST DR & FAIR OAKS XING, DALLAS, TX, 75243
City Council District
10
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-17T12:45:42.000
Update Date
2020-03-17T15:17:56.000
Closed Date
2020-03-17T12:45:42.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5QffAAF
Lat Location
(32.90019477755931400,-96.72521499677010000)
20-00415048
Service Request Number: 20-00415048 • Address: 9216 WINDY CREST DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00415048
Address
9216 WINDY CREST DR, DALLAS, TX, 75243
City Council District
10
Department
Public Works
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2020-06-24T23:59:00.000
Status
Closed
Created Date
2020-04-22T14:09:56.000
Update Date
2020-07-12T01:08:38.000
Closed Date
2020-04-22T14:09:56.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000UpO7AAAV
Lat Location
(32.90715676739998000,-96.74089303911124000)
20-00206311
Service Request Number: 20-00206311 • Address: 803 KEENELAND CT, DALLAS, TX, 75211 • City Council District: 6
Service Request Number
20-00206311
Address
803 KEENELAND CT, DALLAS, TX, 75211
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-28T09:43:37.000
Update Date
2020-03-17T15:31:39.000
Closed Date
2020-02-28T09:43:37.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000RmNxeAAF
Lat Location
(32.73649843092071000,-96.92489745541403000)
20-00255650
Service Request Number: 20-00255650 • Address: 500 N BROOKSIDE DR, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00255650
Address
500 N BROOKSIDE DR, DALLAS, TX, 75214
City Council District
14
Department
Public Works
Service Request Type
Sidewalk Replacement Program - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-25T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-11T13:06:51.000
Update Date
2020-07-12T01:08:27.000
Closed Date
2020-03-11T13:06:51.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T4sA2AAJ
Lat Location
(32.81144403552596600,-96.74908425256685000)
20-00333314
Service Request Number: 20-00333314 • Address: 426 HILLVALE DR, DALLAS, TX, 75241 • City Council District: 4
Service Request Number
20-00333314
Address
426 HILLVALE DR, DALLAS, TX, 75241
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-01T15:21:19.000
Update Date
2020-05-14T12:16:37.000
Closed Date
2020-04-01T15:21:19.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TEedDAAT
Lat Location
(32.68093280033494000,-96.81813801913871000)
20-00377991
Service Request Number: 20-00377991 • Address: 3819 MT WASHINGTON ST, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00377991
Address
3819 MT WASHINGTON ST, DALLAS, TX, 75211
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-20T23:59:00.000
Status
Closed
Created Date
2020-04-13T17:58:11.000
Update Date
2020-04-14T09:18:32.000
Closed Date
2020-04-13T17:58:11.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFyiMAAT
Lat Location
(32.74353726382109600,-96.88116137872098000)
20-00266086
Service Request Number: 20-00266086 • Address: 3832 PERIWINKLE DR, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
20-00266086
Address
3832 PERIWINKLE DR, DALLAS, TX, 75233
City Council District
3
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-16T08:07:02.000
Update Date
2020-03-17T15:06:42.000
Closed Date
2020-03-16T08:07:02.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5D2pAAF
Lat Location
(32.69671623185989500,-96.86539017541762000)
20-00456612
Service Request Number: 20-00456612 • Address: 8561 GREENVILLE AVE, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00456612
Address
8561 GREENVILLE AVE, DALLAS, TX, 75243
City Council District
10
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-03T17:11:30.000
Update Date
2020-07-12T01:09:01.000
Closed Date
2020-05-03T17:11:30.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000VAcAKAA1
Lat Location
(32.89427784682966000,-96.75312921448817000)
19-01351807
Service Request Number: 19-01351807 • Address: 18036 BENCHMARK DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
19-01351807
Address
18036 BENCHMARK DR, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-11-28T00:59:00.000
Status
Closed
Created Date
2019-11-20T13:15:29.000
Update Date
2020-07-12T01:08:07.000
Closed Date
2019-11-20T13:15:29.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000OciUYAAZ
Lat Location
(32.99707864608651000,-96.77623979801429000)
20-00264858
Service Request Number: 20-00264858 • Address: 13340 DALLAS PKWY, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
20-00264858
Address
13340 DALLAS PKWY, DALLAS, TX, 75240
City Council District
11
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-15T07:07:40.000
Update Date
2020-03-17T15:24:55.000
Closed Date
2020-03-15T07:07:40.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5A2cAAF
Lat Location
(32.93019519067537000,-96.82091107843038000)
20-00776505
Service Request Number: 20-00776505 • Address: CORVETTE DR & LIMESTONE DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00776505
Address
CORVETTE DR & LIMESTONE DR, DALLAS, TX, 75217
City Council District
5
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-08-04T23:59:00.000
Status
Closed
Created Date
2020-07-28T16:26:38.000
Update Date
2020-07-28T17:54:15.000
Closed Date
2020-07-28T16:26:38.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000XeMAHAA3
Lat Location
(32.74464474343910000,-96.65379849252794000)
20-00849632
Service Request Number: 20-00849632 • Address: 18702 FIRESTONE DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00849632
Address
18702 FIRESTONE DR, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
New
Created Date
2020-08-19T18:11:16.000
Update Date
2020-09-09T14:10:00.000
Closed Date
2020-08-19T18:11:16.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000YhTRGAA3
Lat Location
(33.00468225462271000,-96.78177130382967000)
20-00606720
Service Request Number: 20-00606720 • Address: 5903 HUDSON ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00606720
Address
5903 HUDSON ST, DALLAS, TX, 75206
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-06-11T14:46:13.000
Update Date
2020-06-15T10:08:49.000
Closed Date
2020-06-11T14:46:13.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VwcBzAAJ
Lat Location
(32.81011367714401000,-96.76679883070553000)
20-00268355
Service Request Number: 20-00268355 • Address: 5908 MONTICELLO AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00268355
Address
5908 MONTICELLO AVE, DALLAS, TX, 75206
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-16T12:57:15.000
Update Date
2020-03-17T15:08:40.000
Closed Date
2020-03-16T12:57:15.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5GtnAAF
Lat Location
(32.82693560536546000,-96.76558093480700000)
20-00368014
Service Request Number: 20-00368014 • Address: 4838 BONNIE VIEW RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00368014
Address
4838 BONNIE VIEW RD, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-10T12:45:39.000
Update Date
2020-04-14T09:24:14.000
Closed Date
2020-04-10T12:45:39.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFhuPAAT
Lat Location
(32.69845216517198000,-96.76918272769517000)
20-00246591
Service Request Number: 20-00246591 • Address: 3680 DILIDO RD, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00246591
Address
3680 DILIDO RD, DALLAS, TX, 75228
City Council District
7
Department
Dallas Fire Rescue
Service Request Type
Parking in Fire Lane/ Fire Hydrants - DFR
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-17T23:59:00.000
Status
Closed
Created Date
2020-03-10T11:50:05.000
Update Date
2020-03-17T15:26:46.000
Closed Date
2020-03-10T11:50:05.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4ZRuAAN
Lat Location
(32.80072279302961400,-96.68815460421669000)
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