311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00270743
Service Request Number: 20-00270743 • Address: 14302 CEDAR CANYON RD, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
20-00270743
Address
14302 CEDAR CANYON RD, DALLAS, TX, 75254
City Council District
11
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-16T18:34:18.000
Update Date
2020-03-18T18:23:41.000
Closed Date
2020-03-16T18:34:18.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5KuaAAF
Lat Location
(32.94517352522636600,-96.80904788233919000)
20-00763628
Service Request Number: 20-00763628 • Address: 126 S MONTREAL AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00763628
Address
126 S MONTREAL AVE, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed (Duplicate)
Created Date
2020-07-24T12:27:06.000
Update Date
2020-09-09T15:08:42.000
Closed Date
2020-07-24T12:27:06.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000XdVA7AAN
Lat Location
(32.74459037703796000,-96.85400573206725000)
20-00777286
Service Request Number: 20-00777286 • Address: 5542 MANDARIN WAY, DALLAS • City Council District: 3
Service Request Number
20-00777286
Address
5542 MANDARIN WAY, DALLAS
City Council District
3
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-08-07T23:59:00.000
Status
Closed
Created Date
2020-07-29T00:58:09.000
Update Date
2020-07-29T07:20:00.000
Closed Date
2020-07-29T00:58:09.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000XeP16AAF
Lat Location
(32.65713802456140000,-96.97389970301501000)
20-00276751
Service Request Number: 20-00276751 • Address: 1007 N CLINTON AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00276751
Address
1007 N CLINTON AVE, DALLAS, TX, 75208
City Council District
1
Department
Sanitation
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-27T23:59:00.000
Status
Closed
Created Date
2020-03-18T09:23:30.000
Update Date
2020-03-18T17:52:12.000
Closed Date
2020-03-18T09:23:30.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5XUTAA3
Lat Location
(32.75552638545501000,-96.84156300379732000)
20-00712510
Service Request Number: 20-00712510 • Address: 4534 MALDEN LN, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00712510
Address
4534 MALDEN LN, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-07-10T10:27:35.000
Update Date
2020-09-09T14:46:37.000
Closed Date
2020-07-10T10:27:35.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Wy6NYAAZ
Lat Location
(32.68964173288892000,-96.80762197142867000)
20-00272948
Service Request Number: 20-00272948 • Address: 6214 AUTUMN WOODS TRL, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00272948
Address
6214 AUTUMN WOODS TRL, DALLAS, TX, 75232
City Council District
3
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T11:45:53.000
Update Date
2020-03-18T18:20:54.000
Closed Date
2020-03-17T11:45:53.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5PpjAAF
Lat Location
(32.67261390392375400,-96.83704572222676000)
20-00371486
Service Request Number: 20-00371486 • Address: 5905 LOVETT AVE, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00371486
Address
5905 LOVETT AVE, DALLAS, TX, 75227
City Council District
5
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-24T23:59:00.000
Status
Closed
Created Date
2020-04-11T15:37:58.000
Update Date
2020-04-14T15:42:11.000
Closed Date
2020-04-11T15:37:58.000
Outcome
Request Documented
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFnX3AAL
Lat Location
(32.77724299696656400,-96.71675551855654000)
20-00617218
Service Request Number: 20-00617218 • Address: 2925 KNOXVILLE ST, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
20-00617218
Address
2925 KNOXVILLE ST, DALLAS, TX, 75211
City Council District
3
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-06-16T23:59:00.000
Status
Closed
Created Date
2020-06-15T12:51:03.000
Update Date
2020-06-15T13:19:34.000
Closed Date
2020-06-15T12:51:03.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000Vx1RaAAJ
Lat Location
(32.71296961442446600,-96.90014232617375000)
20-00013613
Service Request Number: 20-00013613 • Address: 4645 DOLPHIN RD, DALLAS, TX, 75223 • City Council District: 7
Service Request Number
20-00013613
Address
4645 DOLPHIN RD, DALLAS, TX, 75223
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-06T11:43:22.000
Update Date
2020-05-14T15:55:46.000
Closed Date
2020-01-06T11:43:22.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000PzyJ0AAJ
Lat Location
(32.77956897712979000,-96.73785361395386000)
20-00280445
Service Request Number: 20-00280445 • Address: 9670 FOREST LN, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00280445
Address
9670 FOREST LN, DALLAS, TX, 75243
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-18T17:58:18.000
Update Date
2020-03-18T18:18:15.000
Closed Date
2020-03-18T17:58:18.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5dwOAAR
Lat Location
(32.90943919388364000,-96.72352258922939000)
20-00278269
Service Request Number: 20-00278269 • Address: 2605 JOHN WEST RD, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00278269
Address
2605 JOHN WEST RD, DALLAS, TX, 75228
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-21T23:59:00.000
Status
Closed
Created Date
2020-03-18T12:20:58.000
Update Date
2020-03-18T18:39:02.000
Closed Date
2020-03-18T12:20:58.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5a6AAAR
Lat Location
(32.80716611038853000,-96.67088090528240000)
20-00381433
Service Request Number: 20-00381433 • Address: 732 UARDA DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00381433
Address
732 UARDA DR, DALLAS, TX, 75217
City Council District
5
Department
Public Works
Service Request Type
Tree Down/Low Limbs - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-14T13:54:31.000
Update Date
2020-04-14T15:45:22.000
Closed Date
2020-04-14T13:54:31.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG5DQAA1
Lat Location
(32.72298797795407000,-96.65837002732931000)
20-00263372
Service Request Number: 20-00263372 • Address: 12822 NOEL RD, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-00263372
Address
12822 NOEL RD, DALLAS, TX, 75230
City Council District
13
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-13T19:14:02.000
Update Date
2020-03-18T17:46:53.000
Closed Date
2020-03-13T19:14:02.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T579mAAB
Lat Location
(32.92258735708238000,-96.81499027119337000)
20-00382739
Service Request Number: 20-00382739 • Address: 2851 E OVERTON RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00382739
Address
2851 E OVERTON RD, DALLAS, TX, 75216
City Council District
4
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-14T16:10:35.000
Update Date
2020-04-14T16:10:40.000
Closed Date
2020-04-14T16:10:35.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG79kAAD
Lat Location
(32.71409638950840600,-96.77875270503542000)
20-00461950
Service Request Number: 20-00461950 • Address: 415 N RAVINIA DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00461950
Address
415 N RAVINIA DR, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-04T17:51:35.000
Update Date
2020-09-09T15:29:19.000
Closed Date
2020-05-04T17:51:35.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000VAmdvAAD
Lat Location
(32.74817363172003600,-96.87001220250289000)
20-00280461
Service Request Number: 20-00280461 • Address: 4466 S MARSALIS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00280461
Address
4466 S MARSALIS AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T18:27:36.000
Update Date
2020-03-18T18:28:33.000
Closed Date
2020-03-18T18:27:36.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5e1EAAR
Lat Location
(32.69005053192728400,-96.81448606478440000)
20-00269335
Service Request Number: 20-00269335 • Address: MCKINNEY AVE & LEMMON AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-00269335
Address
MCKINNEY AVE & LEMMON AVE, DALLAS, TX, 75204
City Council District
14
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-03-16T14:49:03.000
Update Date
2020-03-18T18:28:12.000
Closed Date
2020-03-16T14:49:03.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5IiMAAV
Lat Location
(32.80585874154789400,-96.79836451615947000)
20-00382511
Service Request Number: 20-00382511 • Address: 39759 L B J FWY WB, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
20-00382511
Address
39759 L B J FWY WB, DALLAS, TX, 75237
City Council District
8
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T15:49:18.000
Update Date
2020-04-14T15:50:26.000
Closed Date
2020-04-14T15:49:18.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG6r6AAD
Lat Location
(32.65072938002783000,-96.86943411912208000)
20-00356271
Service Request Number: 20-00356271 • Address: POST DR & DUNHAVEN RD, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00356271
Address
POST DR & DUNHAVEN RD, DALLAS, TX, 75220
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-07T19:51:55.000
Update Date
2020-05-14T16:38:57.000
Closed Date
2020-04-07T19:51:55.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFMXSAA5
Lat Location
(32.87148318172232600,-96.85175147392692000)
20-00502893
Service Request Number: 20-00502893 • Address: 3747 MCMILLAN AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00502893
Address
3747 MCMILLAN AVE, DALLAS, TX, 75206
City Council District
14
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-05-14T15:49:53.000
Update Date
2020-05-14T15:54:06.000
Closed Date
2020-05-14T15:49:53.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000VCaBMAA1
Lat Location
(32.83235783114419000,-96.77475885317914000)
20-00617030
Service Request Number: 20-00617030 • Address: DENTON DR & INWOOD RD, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-00617030
Address
DENTON DR & INWOOD RD, DALLAS, TX, 75235
City Council District
2
Department
Transportation
Service Request Type
Traffic Signal - All Out - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-06-19T23:59:00.000
Status
Closed
Created Date
2020-06-15T12:22:23.000
Update Date
2020-06-15T13:30:40.000
Closed Date
2020-06-15T12:22:23.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000Vx0oPAAR
Lat Location
(32.82365626200254000,-96.83380011986405000)
20-00504390
Service Request Number: 20-00504390 • Address: 4122 BROOKPORT DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00504390
Address
4122 BROOKPORT DR, DALLAS, TX, 75229
City Council District
13
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-29T23:59:00.000
Status
Closed
Created Date
2020-05-15T08:38:03.000
Update Date
2020-06-15T13:03:24.000
Closed Date
2020-05-15T08:38:03.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCdpgAAD
Lat Location
(32.89247185752362000,-96.84120166546570000)
20-00107324
Service Request Number: 20-00107324 • Address: 7618 ANSON CIR, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-00107324
Address
7618 ANSON CIR, DALLAS, TX, 75235
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-02-08T00:59:00.000
Status
Closed
Created Date
2020-01-31T15:48:38.000
Update Date
2020-07-12T01:09:05.000
Closed Date
2020-01-31T15:48:38.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000R4fO7AAJ
Lat Location
(32.83192858070013000,-96.85570415214423000)
20-00442465
Service Request Number: 20-00442465 • Address: 5620 TRAILWOOD DR, DALLAS, TX, 75241 • City Council District: 4
Service Request Number
20-00442465
Address
5620 TRAILWOOD DR, DALLAS, TX, 75241
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-29T12:40:28.000
Update Date
2020-05-14T15:59:27.000
Closed Date
2020-04-29T12:40:28.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000UDRYWAA5
Lat Location
(32.67934733767586400,-96.81810722675800000)
20-00382743
Service Request Number: 20-00382743 • Address: 6012 SHERRY LN, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-00382743
Address
6012 SHERRY LN, DALLAS, TX, 75225
City Council District
13
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T16:10:50.000
Update Date
2020-04-14T16:17:47.000
Closed Date
2020-04-14T16:10:50.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG7BVAA1
Lat Location
(32.86210859666783000,-96.80831969702841000)
20-00497285
Service Request Number: 20-00497285 • Address: 10750 SHILOH RD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00497285
Address
10750 SHILOH RD, DALLAS, TX, 75228
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2020-06-12T23:59:00.000
Status
In Progress
Created Date
2020-05-13T14:50:37.000
Update Date
2020-06-15T13:33:29.000
Closed Date
2020-05-13T14:50:37.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCNeKAAX
Lat Location
(32.84391529464809000,-96.66570114534292000)
20-00382845
Service Request Number: 20-00382845 • Address: 4650 S HAMPTON RD, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00382845
Address
4650 S HAMPTON RD, DALLAS, TX, 75232
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T16:21:36.000
Update Date
2020-04-14T16:22:32.000
Closed Date
2020-04-14T16:21:36.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG7L6AAL
Lat Location
(32.68772692767862500,-96.85692132223215000)
20-00552476
Service Request Number: 20-00552476 • Address: 6367 DEL NORTE LN, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-00552476
Address
6367 DEL NORTE LN, DALLAS, TX, 75225
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-07-28T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-26T19:29:22.000
Update Date
2020-07-12T01:07:11.000
Closed Date
2020-05-26T19:29:22.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VERShAAP
Lat Location
(32.86851933723773000,-96.79618737851806000)
20-00382723
Service Request Number: 20-00382723 • Address: 449 W DANIELDALE RD, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-00382723
Address
449 W DANIELDALE RD, DALLAS, TX, 75232
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-14T16:09:13.000
Update Date
2020-04-14T16:11:28.000
Closed Date
2020-04-14T16:09:13.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG79tAAD
Lat Location
(32.63328842793324500,-96.83141331820410000)
20-00382783
Service Request Number: 20-00382783 • Address: 7802 ARKAN PKWY, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00382783
Address
7802 ARKAN PKWY, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-14T16:14:53.000
Update Date
2020-04-14T16:21:19.000
Closed Date
2020-04-14T16:14:53.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG7FIAA1
Lat Location
(32.65181541553626000,-96.81920400463675000)
20-00503134
Service Request Number: 20-00503134 • Address: 2138 MARFA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00503134
Address
2138 MARFA AVE, DALLAS, TX, 75216
City Council District
4
Department
Sustainable Development and Construction
Service Request Type
Construction Site Complaint - SDC
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-27T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-13T21:37:09.000
Update Date
2020-05-14T16:20:40.000
Closed Date
2020-05-13T21:37:09.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCaMLAA1
Lat Location
(32.70536084274498000,-96.79475188105896000)
20-00494112
Service Request Number: 20-00494112 • Address: 2899 PIERCE ST, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
20-00494112
Address
2899 PIERCE ST, DALLAS, TX, 75233
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-13T08:19:17.000
Update Date
2020-05-14T15:43:44.000
Closed Date
2020-05-13T08:19:17.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VCH9MAAX
Lat Location
(32.71325709506243000,-96.86587602526107000)
20-00906710
Service Request Number: 20-00906710 • Address: 6 BELLA PORTA PL, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
20-00906710
Address
6 BELLA PORTA PL, DALLAS, TX, 75240
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-09-11T23:59:00.000
Status
Closed
Created Date
2020-09-08T09:30:13.000
Update Date
2020-09-09T14:59:20.000
Closed Date
2020-09-08T09:30:13.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Ynfb8AAB
Lat Location
(32.93947530398568000,-96.79334140023676000)
20-00382776
Service Request Number: 20-00382776 • Address: 414 N HAMPTON RD, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00382776
Address
414 N HAMPTON RD, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T16:13:59.000
Update Date
2020-04-14T16:15:48.000
Closed Date
2020-04-14T16:13:59.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG7EZAA1
Lat Location
(32.74795537929326600,-96.85668747047838000)
20-00032347
Service Request Number: 20-00032347 • Address: 5210 BEXAR ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00032347
Address
5210 BEXAR ST, DALLAS, TX, 75215
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-01-18T00:59:00.000
Status
Closed
Created Date
2020-01-10T16:05:50.000
Update Date
2020-07-12T01:08:51.000
Closed Date
2020-01-10T16:05:50.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Q0geBAAR
Lat Location
(32.75053931616081000,-96.75322368410498000)
20-00284700
Service Request Number: 20-00284700 • Address: 6828 SHADYMEADOW DR, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00284700
Address
6828 SHADYMEADOW DR, DALLAS, TX, 75232
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-19T16:44:03.000
Update Date
2020-05-14T16:06:55.000
Closed Date
2020-03-19T16:44:03.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5mRPAAZ
Lat Location
(32.66550360022205000,-96.83839720752185000)
20-00380431
Service Request Number: 20-00380431 • Address: 3967 HIGH SUMMIT DR, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
20-00380431
Address
3967 HIGH SUMMIT DR, DALLAS, TX, 75244
City Council District
13
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T11:58:51.000
Update Date
2020-04-14T15:43:31.000
Closed Date
2020-04-14T11:58:51.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG3cSAAT
Lat Location
(32.91877597685438400,-96.84781565523441000)
20-00168115
Service Request Number: 20-00168115 • Address: 1811 IDAHO AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00168115
Address
1811 IDAHO AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-18T16:13:21.000
Update Date
2020-04-14T15:56:23.000
Closed Date
2020-02-18T16:13:21.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000RkrBAAAZ
Lat Location
(32.72613155682899600,-96.81206262842385000)
20-00382035
Service Request Number: 20-00382035 • Address: 9700 SHILOH RD, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00382035
Address
9700 SHILOH RD, DALLAS, TX, 75228
City Council District
7
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-14T15:00:13.000
Update Date
2020-04-14T16:17:20.000
Closed Date
2020-04-14T15:00:13.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG67EAAT
Lat Location
(32.82056443813737400,-96.66829473505689000)
20-00382468
Service Request Number: 20-00382468 • Address: 4343 W CAMP WISDOM RD, DALLAS, TX, 75237 • City Council District: 3
Service Request Number
20-00382468
Address
4343 W CAMP WISDOM RD, DALLAS, TX, 75237
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T15:45:35.000
Update Date
2020-04-14T15:46:53.000
Closed Date
2020-04-14T15:45:35.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG6nYAAT
Lat Location
(32.66211225669976400,-96.89009839382203000)
20-00476756
Service Request Number: 20-00476756 • Address: 7502 FAIR OAKS AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00476756
Address
7502 FAIR OAKS AVE, DALLAS, TX, 75231
City Council District
13
Department
Water Utilities
Service Request Type
Storm Sewer Line Locate - DWU
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-22T23:59:00.000
Status
Closed
Created Date
2020-05-08T06:58:09.000
Update Date
2020-05-14T16:02:33.000
Closed Date
2020-05-08T06:58:09.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VBHoWAAX
Lat Location
(32.87656225785255500,-96.75355069546703000)
20-00269150
Service Request Number: 20-00269150 • Address: 2017 PROVINCE LN, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00269150
Address
2017 PROVINCE LN, DALLAS, TX, 75228
City Council District
9
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-16T14:32:07.000
Update Date
2020-03-18T18:41:34.000
Closed Date
2020-03-16T14:32:07.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5IQmAAN
Lat Location
(32.82451420944208000,-96.68212547272448000)
20-00418290
Service Request Number: 20-00418290 • Address: 2410 ROBERT B CULLUM BLVD, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00418290
Address
2410 ROBERT B CULLUM BLVD, DALLAS, TX, 75210
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-23T10:46:53.000
Update Date
2020-06-15T12:44:20.000
Closed Date
2020-04-23T10:46:53.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000UCiW3AAL
Lat Location
(32.76879536539787000,-96.75502870473123000)
20-00382479
Service Request Number: 20-00382479 • Address: 8155 S R L THORNTON FWY SB, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-00382479
Address
8155 S R L THORNTON FWY SB, DALLAS, TX, 75232
City Council District
8
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T15:46:24.000
Update Date
2020-04-14T15:48:25.000
Closed Date
2020-04-14T15:46:24.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG6hgAAD
Lat Location
(32.64817577909912000,-96.82343802995541000)
20-00280517
Service Request Number: 20-00280517 • Address: 2108 S LANCASTER RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00280517
Address
2108 S LANCASTER RD, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T19:21:53.000
Update Date
2020-03-18T19:22:47.000
Closed Date
2020-03-18T19:21:53.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5eCCAAZ
Lat Location
(32.72131702610633400,-96.80715119789738000)
20-00382953
Service Request Number: 20-00382953 • Address: 3289 W KIEST BLVD, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
20-00382953
Address
3289 W KIEST BLVD, DALLAS, TX, 75233
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T16:37:42.000
Update Date
2020-04-14T16:39:26.000
Closed Date
2020-04-14T16:37:42.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG7W4AAL
Lat Location
(32.70533522419460000,-96.87396064582433000)
20-00278870
Service Request Number: 20-00278870 • Address: 4903 S LANCASTER RD, DALLAS, TX, 75216 • City Council District: 3
Service Request Number
20-00278870
Address
4903 S LANCASTER RD, DALLAS, TX, 75216
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T13:47:16.000
Update Date
2020-03-18T19:17:25.000
Closed Date
2020-03-18T13:47:16.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5bDHAAZ
Lat Location
(32.68874315654963000,-96.79095653579780000)
20-00280523
Service Request Number: 20-00280523 • Address: 9383 WEBB CHAPEL RD, DALLAS, TX, 75220 • City Council District: 2
Service Request Number
20-00280523
Address
9383 WEBB CHAPEL RD, DALLAS, TX, 75220
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
New
Created Date
2020-03-18T19:36:03.000
Update Date
2020-03-18T19:36:11.000
Closed Date
2020-03-18T19:36:03.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5eDtAAJ
Lat Location
(32.86010785835651000,-96.85716412233606000)
20-00271132
Service Request Number: 20-00271132 • Address: 1683 N GARRETT AVE, DALLAS, TX, 75206 • City Council District: 2
Service Request Number
20-00271132
Address
1683 N GARRETT AVE, DALLAS, TX, 75206
City Council District
2
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-03-17T07:04:14.000
Update Date
2020-03-18T18:42:41.000
Closed Date
2020-03-17T07:04:14.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5MWjAAN
Lat Location
(32.80795036226005000,-96.77388291779448000)
20-00273607
Service Request Number: 20-00273607 • Address: 1777 HOPE ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00273607
Address
1777 HOPE ST, DALLAS, TX, 75206
City Council District
14
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T13:14:14.000
Update Date
2020-03-18T18:45:08.000
Closed Date
2020-03-17T13:14:14.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5R0dAAF
Lat Location
(32.81191614614074600,-96.76943447377560000)