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311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00280070
Service Request Number: 20-00280070 • Address: 6134 FAIRWAY AVE, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00280070
Address
6134 FAIRWAY AVE, DALLAS, TX, 75227
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-21T23:59:00.000
Status
Closed
Created Date
2020-03-18T16:25:43.000
Update Date
2020-03-18T19:23:23.000
Closed Date
2020-03-18T16:25:43.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5dHkAAJ
Lat Location
(32.77081296902057500,-96.71569385118572000)
20-00280479
Service Request Number: 20-00280479 • Address: 3112 CANTON ST, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
20-00280479
Address
3112 CANTON ST, DALLAS, TX, 75226
City Council District
2
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-01T23:59:00.000
Status
New
Created Date
2020-03-18T18:41:44.000
Update Date
2020-03-18T18:41:55.000
Closed Date
2020-03-18T18:41:44.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5e43AAB
Lat Location
(32.78321008497521000,-96.77821198192663000)
20-00543243
Service Request Number: 20-00543243 • Address: 3323 THROCKMORTON ST, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
20-00543243
Address
3323 THROCKMORTON ST, DALLAS, TX, 75219
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-26T11:15:35.000
Update Date
2020-09-09T15:00:14.000
Closed Date
2020-05-26T11:15:35.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VE451AAD
Lat Location
(32.81249915318735000,-96.80938456189288000)
20-00278814
Service Request Number: 20-00278814 • Address: 4845 S LANCASTER RD, DALLAS, TX, 75216 • City Council District: 3
Service Request Number
20-00278814
Address
4845 S LANCASTER RD, DALLAS, TX, 75216
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T13:40:26.000
Update Date
2020-03-18T18:50:54.000
Closed Date
2020-03-18T13:40:26.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5b20AAB
Lat Location
(32.68938210345705600,-96.79128288042966000)
20-00382825
Service Request Number: 20-00382825 • Address: 6303 LAKEHURST AVE, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-00382825
Address
6303 LAKEHURST AVE, DALLAS, TX, 75230
City Council District
13
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T16:19:07.000
Update Date
2020-04-14T16:53:56.000
Closed Date
2020-04-14T16:19:07.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000TG7IqAAL
Lat Location
(32.88432333155733000,-96.79809584144095000)
20-00280508
Service Request Number: 20-00280508 • Address: 8950 E R L THORNTON FWY EB, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00280508
Address
8950 E R L THORNTON FWY EB, DALLAS, TX, 75228
City Council District
7
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T19:14:03.000
Update Date
2020-03-18T19:15:48.000
Closed Date
2020-03-18T19:14:03.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5e7mAAB
Lat Location
(32.79600470505028000,-96.69016279569084000)
20-00280380
Service Request Number: 20-00280380 • Address: 726 HELENA AVE, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00280380
Address
726 HELENA AVE, DALLAS, TX, 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-18T17:26:57.000
Update Date
2020-03-18T18:49:15.000
Closed Date
2020-03-18T17:26:57.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5dn7AAB
Lat Location
(32.72517517041282500,-96.71537479738545000)
20-00280470
Service Request Number: 20-00280470 • Address: 9208 E R L THORNTON FWY EB, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00280470
Address
9208 E R L THORNTON FWY EB, DALLAS, TX, 75228
City Council District
7
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T18:35:04.000
Update Date
2020-03-18T18:41:34.000
Closed Date
2020-03-18T18:35:04.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5e2WAAR
Lat Location
(32.79691500759795000,-96.68662309347982000)
20-00503019
Service Request Number: 20-00503019 • Address: S BUCKNER BLVD & BRUTON RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00503019
Address
S BUCKNER BLVD & BRUTON RD, DALLAS, TX, 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Police Assist - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-14T16:04:17.000
Update Date
2020-05-14T16:33:47.000
Closed Date
2020-05-14T16:04:17.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VCaGYAA1
Lat Location
(32.74890243672959000,-96.68295954670461000)
19-01382631
Service Request Number: 19-01382631 • Address: 736 PLEASANT HILLS DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
19-01382631
Address
736 PLEASANT HILLS DR, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-12-07T00:59:00.000
Status
Closed
Created Date
2019-11-30T14:07:34.000
Update Date
2020-07-12T01:08:02.000
Closed Date
2019-11-30T14:07:34.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Odns8AAB
Lat Location
(32.72419815898689400,-96.64480359035316000)
20-00280328
Service Request Number: 20-00280328 • Address: 4724 WYOMING ST, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
20-00280328
Address
4724 WYOMING ST, DALLAS, TX, 75211
City Council District
3
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T17:09:45.000
Update Date
2020-03-18T18:53:00.000
Closed Date
2020-03-18T17:09:45.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5dgLAAR
Lat Location
(32.71472086376116000,-96.90077792851503000)
20-00497283
Service Request Number: 20-00497283 • Address: 2027 DENNISON ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00497283
Address
2027 DENNISON ST, DALLAS, TX, 75212
City Council District
6
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-27T23:59:00.000
Status
Closed
Created Date
2020-05-13T14:50:21.000
Update Date
2020-05-14T16:30:16.000
Closed Date
2020-05-13T14:50:21.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCNZCAA5
Lat Location
(32.78187950228670600,-96.85426609083191000)
20-00503115
Service Request Number: 20-00503115 • Address: 1631 REYNOLDSTON LN, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00503115
Address
1631 REYNOLDSTON LN, DALLAS, TX, 75232
City Council District
3
Department
Sustainable Development and Construction
Service Request Type
Construction Site Complaint - SDC
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-27T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-13T18:10:26.000
Update Date
2020-05-14T16:18:04.000
Closed Date
2020-05-13T18:10:26.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCabUAAT
Lat Location
(32.67672152818198000,-96.84754426937273000)
20-00383081
Service Request Number: 20-00383081 • Address: 415 S CARROLL AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
20-00383081
Address
415 S CARROLL AVE, DALLAS, TX, 75223
City Council District
2
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T16:56:52.000
Update Date
2020-04-14T16:58:40.000
Closed Date
2020-04-14T16:56:52.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG7i0AAD
Lat Location
(32.78969874247826500,-96.76545070097666000)
20-00280538
Service Request Number: 20-00280538 • Address: 2943 S BUCKNER BLVD, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00280538
Address
2943 S BUCKNER BLVD, DALLAS, TX, 75227
City Council District
5
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T19:45:33.000
Update Date
2020-03-18T19:47:06.000
Closed Date
2020-03-18T19:45:33.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5eFuAAJ
Lat Location
(32.76231487169214000,-96.68283206888731000)
20-00280571
Service Request Number: 20-00280571 • Address: 2725 S BUCKNER BLVD, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00280571
Address
2725 S BUCKNER BLVD, DALLAS, TX, 75227
City Council District
5
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T20:07:44.000
Update Date
2020-03-18T20:11:07.000
Closed Date
2020-03-18T20:07:44.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5eJNAAZ
Lat Location
(32.75824615766481000,-96.68295819634795000)
20-00142273
Service Request Number: 20-00142273 • Address: 8123 INWOOD RD, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
20-00142273
Address
8123 INWOOD RD, DALLAS, TX, 75209
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-02-19T00:59:00.000
Status
Closed
Created Date
2020-02-11T11:57:08.000
Update Date
2020-07-12T01:08:51.000
Closed Date
2020-02-11T11:57:08.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000RjsgRAAR
Lat Location
(32.85389514226039000,-96.82135549202957000)
20-00496226
Service Request Number: 20-00496226 • Address: 702 W PEMBROKE AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00496226
Address
702 W PEMBROKE AVE, DALLAS, TX, 75208
City Council District
1
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-27T23:59:00.000
Status
Closed
Created Date
2020-05-13T12:48:06.000
Update Date
2020-05-14T16:00:42.000
Closed Date
2020-05-13T12:48:06.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000VCLbdAAH
Lat Location
(32.73822883181619000,-96.83410451830470000)
20-00279953
Service Request Number: 20-00279953 • Address: 821 HOKE SMITH DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00279953
Address
821 HOKE SMITH DR, DALLAS, TX, 75224
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-18T16:07:58.000
Update Date
2020-03-18T20:28:18.000
Closed Date
2020-03-18T16:07:58.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5d6cAAB
Lat Location
(32.70939733393159000,-96.83605923914553000)
20-00280559
Service Request Number: 20-00280559 • Address: 3434 W ILLINOIS AVE, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
20-00280559
Address
3434 W ILLINOIS AVE, DALLAS, TX, 75211
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T20:01:44.000
Update Date
2020-03-18T20:15:17.000
Closed Date
2020-03-18T20:01:44.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5eI0AAJ
Lat Location
(32.72025449998721000,-96.87678263925203000)
20-00158348
Service Request Number: 20-00158348 • Address: 413 E 8TH ST, DALLAS, TX, 75203 • City Council District: 1
Service Request Number
20-00158348
Address
413 E 8TH ST, DALLAS, TX, 75203
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-02-20T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-02-10T16:01:24.000
Update Date
2020-07-12T01:08:51.000
Closed Date
2020-02-10T16:01:24.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000RkUelAAF
Lat Location
(32.75028349682247600,-96.81860582793684000)
20-00280541
Service Request Number: 20-00280541 • Address: W WHEATLAND RD & MCKISSICK LN, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-00280541
Address
W WHEATLAND RD & MCKISSICK LN, DALLAS, TX, 75232
City Council District
8
Department
Public Works
Service Request Type
Pot Hole - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-17T15:47:14.000
Update Date
2020-03-18T19:46:55.000
Closed Date
2020-03-17T15:47:14.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5eG4AAJ
Lat Location
(32.64770701173356000,-96.84690730173966000)
20-00444671
Service Request Number: 20-00444671 • Address: 15720 HILLCREST RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00444671
Address
15720 HILLCREST RD, DALLAS, TX, 75248
City Council District
12
Department
Public Works
Service Request Type
Visibility Obstruction - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-06T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-04-29T13:56:40.000
Update Date
2020-07-12T01:07:26.000
Closed Date
2020-04-29T13:56:40.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000UDVXvAAP
Lat Location
(32.96341279655168000,-96.78624483638256000)
20-00280578
Service Request Number: 20-00280578 • Address: 4234 HARRY HINES BLVD, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
20-00280578
Address
4234 HARRY HINES BLVD, DALLAS, TX, 75219
City Council District
2
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T20:14:15.000
Update Date
2020-03-18T20:19:20.000
Closed Date
2020-03-18T20:14:15.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5eKQAAZ
Lat Location
(32.80488881234504000,-96.82264914240575000)
20-00280563
Service Request Number: 20-00280563 • Address: 2723 S BUCKNER BLVD, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00280563
Address
2723 S BUCKNER BLVD, DALLAS, TX, 75227
City Council District
5
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T20:02:27.000
Update Date
2020-03-18T20:05:47.000
Closed Date
2020-03-18T20:02:27.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5eIPAAZ
Lat Location
(32.75822074250946500,-96.68295856154693000)
20-00383044
Service Request Number: 20-00383044 • Address: 2419 W KIEST BLVD, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
20-00383044
Address
2419 W KIEST BLVD, DALLAS, TX, 75233
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T16:51:14.000
Update Date
2020-04-14T16:54:04.000
Closed Date
2020-04-14T16:51:14.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG7emAAD
Lat Location
(32.70587101429299000,-96.85772380890448000)
20-00383040
Service Request Number: 20-00383040 • Address: 5626 E R L THORNTON FWY EB, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
20-00383040
Address
5626 E R L THORNTON FWY EB, DALLAS, TX, 75223
City Council District
2
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T16:50:49.000
Update Date
2020-04-14T16:55:02.000
Closed Date
2020-04-14T16:50:49.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG7eNAAT
Lat Location
(32.79124580570502400,-96.74597793631348000)
20-00348571
Service Request Number: 20-00348571 • Address: 3280 BOWEN ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-00348571
Address
3280 BOWEN ST, DALLAS, TX, 75204
City Council District
14
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-05-13T23:59:00.000
Status
Closed
Created Date
2020-04-06T13:12:26.000
Update Date
2020-05-14T16:27:13.000
Closed Date
2020-04-06T13:12:26.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TF8yKAAT
Lat Location
(32.80456217174922000,-96.80304957027583000)
20-00502780
Service Request Number: 20-00502780 • Address: 2924 TORTOISE DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00502780
Address
2924 TORTOISE DR, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-14T15:36:06.000
Update Date
2020-05-14T16:09:33.000
Closed Date
2020-05-14T15:36:06.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000VCZxAAAX
Lat Location
(32.70758294425439000,-96.77037471014097000)
20-00280549
Service Request Number: 20-00280549 • Address: 3700 MCKINNEY AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-00280549
Address
3700 MCKINNEY AVE, DALLAS, TX, 75204
City Council District
14
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T19:55:59.000
Update Date
2020-03-18T20:08:45.000
Closed Date
2020-03-18T19:55:59.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5eH7AAJ
Lat Location
(32.80794032920000000,-96.79675706241026000)
20-00280435
Service Request Number: 20-00280435 • Address: 1134 FERNDALE AVE, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
20-00280435
Address
1134 FERNDALE AVE, DALLAS, TX, 75224
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-21T23:59:00.000
Status
Closed
Created Date
2020-03-18T17:53:28.000
Update Date
2020-03-18T19:54:43.000
Closed Date
2020-03-18T17:53:28.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000T5duhAAB
Lat Location
(32.72612666839770400,-96.84073182914808000)
20-00794862
Service Request Number: 20-00794862 • Address: 4110 CARL ST, DALLAS • City Council District: 7
Service Request Number
20-00794862
Address
4110 CARL ST, DALLAS
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-08-03T13:54:57.000
Update Date
2020-09-09T14:52:02.000
Closed Date
2020-08-03T13:54:57.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000XfWehAAF
Lat Location
(32.77537178592575600,-96.75155184732763000)
20-00374056
Service Request Number: 20-00374056 • Address: 6906 SPERRY ST, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-00374056
Address
6906 SPERRY ST, DALLAS, TX, 75214
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-13T09:48:22.000
Update Date
2020-04-14T16:40:19.000
Closed Date
2020-04-13T09:48:22.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFs84AAD
Lat Location
(32.83889550488603000,-96.73970146808766000)
20-00280585
Service Request Number: 20-00280585 • Address: 4234 HARRY HINES BLVD, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
20-00280585
Address
4234 HARRY HINES BLVD, DALLAS, TX, 75219
City Council District
2
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T20:23:02.000
Update Date
2020-03-18T20:29:12.000
Closed Date
2020-03-18T20:23:02.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5eMHAAZ
Lat Location
(32.80488881234504000,-96.82264914240575000)
20-00475558
Service Request Number: 20-00475558 • Address: 4503 HAMBLEN DR, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00475558
Address
4503 HAMBLEN DR, DALLAS, TX, 75232
City Council District
3
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-21T23:59:00.000
Status
Closed
Created Date
2020-05-07T15:36:46.000
Update Date
2020-05-14T16:37:03.000
Closed Date
2020-05-07T15:36:46.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VBEphAAH
Lat Location
(32.68930625877669000,-96.84125662538956000)
20-00273373
Service Request Number: 20-00273373 • Address: 6060 DILBECK LN, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
20-00273373
Address
6060 DILBECK LN, DALLAS, TX, 75240
City Council District
11
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-17T12:39:53.000
Update Date
2020-03-18T20:24:28.000
Closed Date
2020-03-17T12:39:53.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5QNdAAN
Lat Location
(32.92989769923032400,-96.80222373713056000)
20-00280536
Service Request Number: 20-00280536 • Address: BELMONT AVE & SKILLMAN ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00280536
Address
BELMONT AVE & SKILLMAN ST, DALLAS, TX, 75206
City Council District
14
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-17T14:06:05.000
Update Date
2020-03-18T19:44:14.000
Closed Date
2020-03-17T14:06:05.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5eFaAAJ
Lat Location
(32.81727416558804600,-96.76154155023042000)
20-00466578
Service Request Number: 20-00466578 • Address: 2720 SHELBY AVE, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
20-00466578
Address
2720 SHELBY AVE, DALLAS, TX, 75219
City Council District
2
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-19T23:59:00.000
Status
Closed
Created Date
2020-05-05T16:34:45.000
Update Date
2020-05-14T15:48:36.000
Closed Date
2020-05-05T16:34:45.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000VAw45AAD
Lat Location
(32.80720696901481400,-96.81243599189630000)
20-00562969
Service Request Number: 20-00562969 • Address: 10243 SUNRIDGE TRL, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00562969
Address
10243 SUNRIDGE TRL, DALLAS, TX, 75243
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-05T23:59:00.000
Status
Closed
Created Date
2020-05-30T13:07:48.000
Update Date
2020-07-12T01:08:51.000
Closed Date
2020-05-30T13:07:48.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VunLGAAZ
Lat Location
(32.92505765012969000,-96.70792455304243000)
20-00503292
Service Request Number: 20-00503292 • Address: 2822 MATERHORN DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00503292
Address
2822 MATERHORN DR, DALLAS, TX, 75228
City Council District
9
Department
Public Works
Service Request Type
Tree Down/Low Limbs - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-17T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-14T15:30:48.000
Update Date
2020-05-14T16:37:40.000
Closed Date
2020-05-14T15:30:48.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VCavKAAT
Lat Location
(32.82856895941941000,-96.66625116101189000)
20-00280468
Service Request Number: 20-00280468 • Address: 767 RAYENELL AVE, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00280468
Address
767 RAYENELL AVE, DALLAS, TX, 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-18T18:34:24.000
Update Date
2020-03-18T19:54:21.000
Closed Date
2020-03-18T18:34:24.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5dykAAB
Lat Location
(32.72620238239437000,-96.70617097404077000)
20-00383008
Service Request Number: 20-00383008 • Address: 2006 SAN JACINTO ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
20-00383008
Address
2006 SAN JACINTO ST, DALLAS, TX, 75201
City Council District
14
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T16:46:19.000
Update Date
2020-04-14T16:50:14.000
Closed Date
2020-04-14T16:46:19.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG7bTAAT
Lat Location
(32.78613202063270000,-96.79817276829404000)
20-00383220
Service Request Number: 20-00383220 • Address: 4950 W ILLINOIS AVE, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
20-00383220
Address
4950 W ILLINOIS AVE, DALLAS, TX, 75211
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T17:35:00.000
Update Date
2020-04-14T17:40:07.000
Closed Date
2020-04-14T17:35:00.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG7x0AAD
Lat Location
(32.72036326507462400,-96.90716310071215000)
20-00279892
Service Request Number: 20-00279892 • Address: 5115 CLEVELAND RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00279892
Address
5115 CLEVELAND RD, DALLAS, TX, 75241
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-18T15:59:03.000
Update Date
2020-03-18T19:54:32.000
Closed Date
2020-03-18T15:59:03.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5d0yAAB
Lat Location
(32.64140336272305000,-96.73649542987657000)
20-00264575
Service Request Number: 20-00264575 • Address: 2122 SUTTER ST, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00264575
Address
2122 SUTTER ST, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-14T17:42:55.000
Update Date
2020-04-14T16:58:21.000
Closed Date
2020-03-14T17:42:55.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T59OIAAZ
Lat Location
(32.71978850564477000,-96.79002420853192000)
20-00280552
Service Request Number: 20-00280552 • Address: 3700 MCKINNEY AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-00280552
Address
3700 MCKINNEY AVE, DALLAS, TX, 75204
City Council District
14
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T19:57:14.000
Update Date
2020-03-18T20:17:53.000
Closed Date
2020-03-18T19:57:14.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5eHMAAZ
Lat Location
(32.80794032920000000,-96.79675706241026000)
20-00383140
Service Request Number: 20-00383140 • Address: 4104 GASTON AVE, DALLAS, TX, 75246 • City Council District: 2
Service Request Number
20-00383140
Address
4104 GASTON AVE, DALLAS, TX, 75246
City Council District
2
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T17:12:54.000
Update Date
2020-04-14T17:14:08.000
Closed Date
2020-04-14T17:12:54.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG7ohAAD
Lat Location
(32.79391404557584000,-96.77676704027087000)
20-00276075
Service Request Number: 20-00276075 • Address: 2802 E LEDBETTER DR, DALLAS, TX, 75216 • City Council District: 8
Service Request Number
20-00276075
Address
2802 E LEDBETTER DR, DALLAS, TX, 75216
City Council District
8
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-17T23:29:29.000
Update Date
2020-03-18T19:59:47.000
Closed Date
2020-03-17T23:29:29.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5VE6AAN
Lat Location
(32.69324265782954000,-96.77445345192228000)
20-00383147
Service Request Number: 20-00383147 • Address: 716 N HARWOOD ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
20-00383147
Address
716 N HARWOOD ST, DALLAS, TX, 75201
City Council District
14
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T17:14:36.000
Update Date
2020-04-14T17:16:43.000
Closed Date
2020-04-14T17:14:36.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG7pVAAT
Lat Location
(32.78565537414062000,-96.79766844063260000)
20-00448556
Service Request Number: 20-00448556 • Address: 3405 JUBILEE TRL, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00448556
Address
3405 JUBILEE TRL, DALLAS, TX, 75229
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-04-30T15:34:01.000
Update Date
2020-05-14T15:55:55.000
Closed Date
2020-04-30T15:34:01.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VANVcAAP
Lat Location
(32.90048503529881000,-96.86232297594123000)
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