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311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00498244
Service Request Number: 20-00498244 • Address: 6889 LA MANGA DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00498244
Address
6889 LA MANGA DR, DALLAS, TX, 75248
City Council District
12
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-27T23:59:00.000
Status
Closed
Created Date
2020-05-13T16:42:37.000
Update Date
2020-05-14T16:34:57.000
Closed Date
2020-05-13T16:42:37.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VCPTEAA5
Lat Location
(32.97150897171773000,-96.78885990998536000)
20-00575996
Service Request Number: 20-00575996 • Address: 7842 OLUSTA DR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
20-00575996
Address
7842 OLUSTA DR, DALLAS, TX, 75217
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-06-03T11:50:34.000
Update Date
2020-06-15T13:12:54.000
Closed Date
2020-06-03T11:50:34.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000VvLSbAAN
Lat Location
(32.71105420371611000,-96.68815416262534000)
20-00280525
Service Request Number: 20-00280525 • Address: 2104 E LEDBETTER DR, DALLAS, TX, 75216 • City Council District: 8
Service Request Number
20-00280525
Address
2104 E LEDBETTER DR, DALLAS, TX, 75216
City Council District
8
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T19:37:22.000
Update Date
2020-03-18T19:40:56.000
Closed Date
2020-03-18T19:37:22.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5eE3AAJ
Lat Location
(32.68622796457753000,-96.78936024544623000)
20-00279446
Service Request Number: 20-00279446 • Address: 3333 LEE PKWY, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
20-00279446
Address
3333 LEE PKWY, DALLAS, TX, 75219
City Council District
14
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T15:01:21.000
Update Date
2020-03-18T19:43:15.000
Closed Date
2020-03-18T15:01:21.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5cEfAAJ
Lat Location
(32.80889273385203000,-96.80509992584110000)
20-00559306
Service Request Number: 20-00559306 • Address: 12131 DRUJON LN, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
20-00559306
Address
12131 DRUJON LN, DALLAS, TX, 75244
City Council District
13
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-06-12T23:59:00.000
Status
Closed
Created Date
2020-05-29T11:52:47.000
Update Date
2020-06-15T13:29:36.000
Closed Date
2020-05-29T11:52:47.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Email
Unique Key
500t000000VufVDAAZ
Lat Location
(32.91342858384662400,-96.82347483746139000)
20-00373627
Service Request Number: 20-00373627 • Address: FRANKFORD RD & PRESTON RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00373627
Address
FRANKFORD RD & PRESTON RD, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-04-20T23:59:00.000
Status
Closed
Created Date
2020-04-13T08:54:24.000
Update Date
2020-04-14T17:00:16.000
Closed Date
2020-04-13T08:54:24.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFrOoAAL
Lat Location
(32.99824397409493000,-96.79783595664455000)
20-00674514
Service Request Number: 20-00674514 • Address: 1714 E LEDBETTER DR, DALLAS, TX, 75216 • City Council District: 3
Service Request Number
20-00674514
Address
1714 E LEDBETTER DR, DALLAS, TX, 75216
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-08T23:59:00.000
Status
Closed
Created Date
2020-06-30T12:59:24.000
Update Date
2020-07-12T01:08:42.000
Closed Date
2020-06-30T12:59:24.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Ww81UAAR
Lat Location
(32.68461711340345000,-96.79546117563930000)
20-00280586
Service Request Number: 20-00280586 • Address: 3434 W ILLINOIS AVE, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
20-00280586
Address
3434 W ILLINOIS AVE, DALLAS, TX, 75211
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T20:23:30.000
Update Date
2020-03-18T20:26:49.000
Closed Date
2020-03-18T20:23:30.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5eMWAAZ
Lat Location
(32.72025449998721000,-96.87678263925203000)
20-00275049
Service Request Number: 20-00275049 • Address: 12025 BENCREST PL, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
20-00275049
Address
12025 BENCREST PL, DALLAS, TX, 75244
City Council District
13
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-17T16:07:03.000
Update Date
2020-03-18T19:51:25.000
Closed Date
2020-03-17T16:07:03.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5TJnAAN
Lat Location
(32.91349328124996000,-96.85269966173337000)
20-00280543
Service Request Number: 20-00280543 • Address: 2943 S BUCKNER BLVD, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00280543
Address
2943 S BUCKNER BLVD, DALLAS, TX, 75227
City Council District
5
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T19:49:54.000
Update Date
2020-03-18T19:51:44.000
Closed Date
2020-03-18T19:49:54.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5eGJAAZ
Lat Location
(32.76231487169214000,-96.68283206888731000)
20-00702242
Service Request Number: 20-00702242 • Address: 114 S ACRES DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00702242
Address
114 S ACRES DR, DALLAS, TX, 75217
City Council District
5
Department
Public Works
Service Request Type
Visibility Obstruction - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-14T23:59:00.000
Status
Closed
Created Date
2020-07-07T23:32:09.000
Update Date
2020-07-12T01:08:15.000
Closed Date
2020-07-07T23:32:09.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000WxQegAAF
Lat Location
(32.71180343574485000,-96.63885849829161000)
20-00382713
Service Request Number: 20-00382713 • Address: 10349 SCYENE RD, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00382713
Address
10349 SCYENE RD, DALLAS, TX, 75227
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-14T16:08:04.000
Update Date
2020-04-14T17:23:32.000
Closed Date
2020-04-14T16:08:04.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG78qAAD
Lat Location
(32.76249700980471000,-96.64508831447591000)
20-00280531
Service Request Number: 20-00280531 • Address: 2943 S BUCKNER BLVD, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00280531
Address
2943 S BUCKNER BLVD, DALLAS, TX, 75227
City Council District
5
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T19:41:36.000
Update Date
2020-03-18T19:42:53.000
Closed Date
2020-03-18T19:41:36.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5eEwAAJ
Lat Location
(32.76231487169214000,-96.68283206888731000)
19-01221656
Service Request Number: 19-01221656 • Address: 4227 2ND AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
19-01221656
Address
4227 2ND AVE, DALLAS, TX, 75215
City Council District
7
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-10-24T23:59:00.000
Status
Closed (Duplicate)
Created Date
2019-10-15T20:50:54.000
Update Date
2020-07-12T01:08:53.000
Closed Date
2019-10-15T20:50:54.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000NWPBCAA5
Lat Location
(32.76514481547830000,-96.74958891376168000)
20-00514607
Service Request Number: 20-00514607 • Address: 7114 MOHAWK DR, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-00514607
Address
7114 MOHAWK DR, DALLAS, TX, 75235
City Council District
2
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-06-01T23:59:00.000
Status
Closed
Created Date
2020-05-18T13:30:07.000
Update Date
2020-06-15T13:07:30.000
Closed Date
2020-05-18T13:30:07.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VD0NiAAL
Lat Location
(32.83047743392563000,-96.85064711194191000)
20-00276172
Service Request Number: 20-00276172 • Address: ABRAMS RD & KENWOOD AVE, DALLAS, TX, 75214 • City Council District: 14,9
Service Request Number
20-00276172
Address
ABRAMS RD & KENWOOD AVE, DALLAS, TX, 75214
City Council District
14,9
Department
Public Works
Service Request Type
Flooding - Emergency - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-21T23:59:00.000
Status
Closed
Created Date
2020-03-18T06:15:36.000
Update Date
2020-03-18T19:55:56.000
Closed Date
2020-03-18T06:15:36.000
Outcome
No Action Required
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5W4QAAV
Lat Location
(32.83292873979243600,-96.75293351776705000)
20-00382579
Service Request Number: 20-00382579 • Address: 2800 JORDAN VALLEY RD, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-00382579
Address
2800 JORDAN VALLEY RD, DALLAS, TX, 75253
City Council District
8
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-14T15:55:20.000
Update Date
2020-04-14T17:24:50.000
Closed Date
2020-04-14T15:55:20.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG6wpAAD
Lat Location
(32.67283454156529400,-96.62625924879761000)
20-00561719
Service Request Number: 20-00561719 • Address: 2423 LANGDON AVE, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-00561719
Address
2423 LANGDON AVE, DALLAS, TX, 75235
City Council District
2
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-06-12T23:59:00.000
Status
Closed
Created Date
2020-05-29T16:48:51.000
Update Date
2020-06-15T13:30:08.000
Closed Date
2020-05-29T16:48:51.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VukSKAAZ
Lat Location
(32.83773474586035000,-96.85815867379357000)
20-00382975
Service Request Number: 20-00382975 • Address: 1718 S EWING AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00382975
Address
1718 S EWING AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T16:41:19.000
Update Date
2020-04-14T16:43:52.000
Closed Date
2020-04-14T16:41:19.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG7YAAA1
Lat Location
(32.72680275796335500,-96.81071457511139000)
20-00383091
Service Request Number: 20-00383091 • Address: 717 N HARWOOD ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
20-00383091
Address
717 N HARWOOD ST, DALLAS, TX, 75201
City Council District
14
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T16:59:02.000
Update Date
2020-04-14T17:00:58.000
Closed Date
2020-04-14T16:59:02.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG7jIAAT
Lat Location
(32.78557847804978600,-96.79776147467402000)
20-00672133
Service Request Number: 20-00672133 • Address: 827 S WINNETKA AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00672133
Address
827 S WINNETKA AVE, DALLAS, TX, 75208
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2020-06-30T23:59:00.000
Status
Closed
Created Date
2020-06-29T23:11:15.000
Update Date
2020-07-12T01:08:38.000
Closed Date
2020-06-29T23:11:15.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000Ww1PeAAJ
Lat Location
(32.73779852842287000,-96.84184079626395000)
20-00383164
Service Request Number: 20-00383164 • Address: 11180 HARRY HINES BLVD, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
20-00383164
Address
11180 HARRY HINES BLVD, DALLAS, TX, 75229
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T17:19:12.000
Update Date
2020-04-14T17:21:00.000
Closed Date
2020-04-14T17:19:12.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG7r7AAD
Lat Location
(32.88844418108639000,-96.88840330756571000)
20-00615633
Service Request Number: 20-00615633 • Address: 12204 PARK FOREST DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00615633
Address
12204 PARK FOREST DR, DALLAS, TX, 75230
City Council District
11
Department
311 Customer Service Center
Service Request Type
Water Questions - 311
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2020-07-15T23:59:00.000
Status
Closed
Created Date
2020-06-15T09:28:09.000
Update Date
2020-06-15T13:35:43.000
Closed Date
2020-06-15T09:28:09.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Vwxl9AAB
Lat Location
(32.91456384086562500,-96.78216910175837000)
20-00381955
Service Request Number: 20-00381955 • Address: 13571 WATERFALL WAY, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
20-00381955
Address
13571 WATERFALL WAY, DALLAS, TX, 75240
City Council District
11
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T14:52:09.000
Update Date
2020-04-14T17:08:58.000
Closed Date
2020-04-14T14:52:09.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TG63uAAD
Lat Location
(32.93334176755608000,-96.76481918915496000)
20-00382973
Service Request Number: 20-00382973 • Address: 1150 W KIEST BLVD, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00382973
Address
1150 W KIEST BLVD, DALLAS, TX, 75224
City Council District
4
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T16:40:52.000
Update Date
2020-04-14T16:42:01.000
Closed Date
2020-04-14T16:40:52.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG7XqAAL
Lat Location
(32.70573487021411600,-96.84093765072699000)
20-00212107
Service Request Number: 20-00212107 • Address: 12120 HARRY HINES BLVD, DALLAS, TX, 75234 • City Council District: 6
Service Request Number
20-00212107
Address
12120 HARRY HINES BLVD, DALLAS, TX, 75234
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-01T09:36:52.000
Update Date
2020-05-14T16:04:13.000
Closed Date
2020-03-01T09:36:52.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000SnWS4AAN
Lat Location
(32.91311850305161400,-96.89645660028584000)
20-00383112
Service Request Number: 20-00383112 • Address: 117 S CARROLL AVE, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
20-00383112
Address
117 S CARROLL AVE, DALLAS, TX, 75226
City Council District
2
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T17:04:11.000
Update Date
2020-04-14T17:05:39.000
Closed Date
2020-04-14T17:04:11.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG7liAAD
Lat Location
(32.79116623575834000,-96.76716305405846000)
20-00137083
Service Request Number: 20-00137083 • Address: 645 HOKE SMITH DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00137083
Address
645 HOKE SMITH DR, DALLAS, TX, 75224
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-10T11:40:06.000
Update Date
2020-09-09T15:09:48.000
Closed Date
2020-02-10T11:40:06.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000R5oJsAAJ
Lat Location
(32.71112376240689000,-96.83345557889999000)
20-00383179
Service Request Number: 20-00383179 • Address: 712 N HARWOOD ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
20-00383179
Address
712 N HARWOOD ST, DALLAS, TX, 75201
City Council District
14
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T17:22:48.000
Update Date
2020-04-14T17:24:21.000
Closed Date
2020-04-14T17:22:48.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG7rDAAT
Lat Location
(32.78563312248799000,-96.79764266484301000)
20-00383127
Service Request Number: 20-00383127 • Address: 720 N HARWOOD ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
20-00383127
Address
720 N HARWOOD ST, DALLAS, TX, 75201
City Council District
14
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T17:09:42.000
Update Date
2020-04-14T17:11:12.000
Closed Date
2020-04-14T17:09:42.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG7nKAAT
Lat Location
(32.78567762578787000,-96.79769421643512000)
20-00455447
Service Request Number: 20-00455447 • Address: 427 BLANNING DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00455447
Address
427 BLANNING DR, DALLAS, TX, 75218
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-08T23:59:00.000
Status
Closed
Created Date
2020-05-02T18:35:04.000
Update Date
2020-07-12T01:09:09.000
Closed Date
2020-05-02T18:35:04.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VAa9jAAD
Lat Location
(32.85527176240418000,-96.71053292630934000)
20-00382992
Service Request Number: 20-00382992 • Address: 3211 S HAMPTON RD, DALLAS, TX, 75224 • City Council District: 3
Service Request Number
20-00382992
Address
3211 S HAMPTON RD, DALLAS, TX, 75224
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T16:43:32.000
Update Date
2020-04-14T16:49:49.000
Closed Date
2020-04-14T16:43:32.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG7ZwAAL
Lat Location
(32.70499420602065000,-96.85721686370947000)
20-00374393
Service Request Number: 20-00374393 • Address: 6436 STONEHAVEN DR, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
20-00374393
Address
6436 STONEHAVEN DR, DALLAS, TX, 75254
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-13T10:30:20.000
Update Date
2020-04-14T16:56:59.000
Closed Date
2020-04-13T10:30:20.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFshSAAT
Lat Location
(32.94380810309025000,-96.79483969713053000)
20-00616848
Service Request Number: 20-00616848 • Address: 9600 TIMBERLINE DR, DALLAS, TX, 75220 • City Council District: 2
Service Request Number
20-00616848
Address
9600 TIMBERLINE DR, DALLAS, TX, 75220
City Council District
2
Department
Public Works
Service Request Type
Pot Hole - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-06-16T23:59:00.000
Status
Closed
Created Date
2020-06-15T12:00:43.000
Update Date
2020-06-15T13:13:54.000
Closed Date
2020-06-15T12:00:43.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000Vx0YuAAJ
Lat Location
(32.85924357989674000,-96.86793369521388000)
20-00381846
Service Request Number: 20-00381846 • Address: 1325 STARK RD, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-00381846
Address
1325 STARK RD, DALLAS, TX, 75253
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-14T14:40:55.000
Update Date
2020-04-14T17:07:44.000
Closed Date
2020-04-14T14:40:55.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG5poAAD
Lat Location
(32.68092303440372000,-96.57484865700788000)
20-00280459
Service Request Number: 20-00280459 • Address: 13115 RED FERN LN, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
20-00280459
Address
13115 RED FERN LN, DALLAS, TX, 75240
City Council District
11
Department
Dallas Animal Services
Service Request Type
Animal Police Assist - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-18T18:24:05.000
Update Date
2020-03-18T21:14:48.000
Closed Date
2020-03-18T18:24:05.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5e0kAAB
Lat Location
(32.92654834647353000,-96.77339793885396000)
20-00280645
Service Request Number: 20-00280645 • Address: 231 FIDELIS AVE, DALLAS, TX, 75241 • City Council District: 3
Service Request Number
20-00280645
Address
231 FIDELIS AVE, DALLAS, TX, 75241
City Council District
3
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-18T12:38:01.000
Update Date
2020-03-18T21:12:24.000
Closed Date
2020-03-18T12:38:01.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5eUaAAJ
Lat Location
(32.66480584776366000,-96.82086387020404000)
20-00280595
Service Request Number: 20-00280595 • Address: 4234 MAPLE AVE, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
20-00280595
Address
4234 MAPLE AVE, DALLAS, TX, 75219
City Council District
2
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T20:32:20.000
Update Date
2020-03-18T20:34:55.000
Closed Date
2020-03-18T20:32:20.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5eNjAAJ
Lat Location
(32.80819698733832000,-96.81864343589663000)
20-00640254
Service Request Number: 20-00640254 • Address: 3559 DELFORD CIR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00640254
Address
3559 DELFORD CIR, DALLAS, TX, 75228
City Council District
9
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-30T23:59:00.000
Status
Closed
Created Date
2020-06-21T22:02:17.000
Update Date
2020-07-12T01:08:58.000
Closed Date
2020-06-21T22:02:17.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VxwlgAAB
Lat Location
(32.84484011586221000,-96.65929745531098000)
20-00126635
Service Request Number: 20-00126635 • Address: 4801 S BUCKNER BLVD, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00126635
Address
4801 S BUCKNER BLVD, DALLAS, TX, 75227
City Council District
7
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-02-12T00:59:00.000
Status
Closed
Created Date
2020-02-06T15:13:43.000
Update Date
2020-07-12T01:08:23.000
Closed Date
2020-02-06T15:13:43.000
Outcome
Work Could not be Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000R5PztAAF
Lat Location
(32.77999039307737000,-96.68288496713920000)
20-00275021
Service Request Number: 20-00275021 • Address: 11800 WEBB CHAPEL RD, DALLAS, TX, 75234 • City Council District: 6
Service Request Number
20-00275021
Address
11800 WEBB CHAPEL RD, DALLAS, TX, 75234
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-17T16:03:38.000
Update Date
2020-03-18T21:14:39.000
Closed Date
2020-03-17T16:03:38.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5TLxAAN
Lat Location
(32.90985304990471000,-96.87243187493424000)
20-00280298
Service Request Number: 20-00280298 • Address: 6428 ROYAL CEDAR DR, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
20-00280298
Address
6428 ROYAL CEDAR DR, DALLAS, TX, 75236
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-21T23:59:00.000
Status
Closed
Created Date
2020-03-18T17:02:35.000
Update Date
2020-03-18T21:04:33.000
Closed Date
2020-03-18T17:02:35.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5dcUAAR
Lat Location
(32.66292012401947000,-96.93391763726020000)
20-00593618
Service Request Number: 20-00593618 • Address: 3312 WALCHARD CT, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00593618
Address
3312 WALCHARD CT, DALLAS, TX, 75229
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-15T23:59:00.000
Status
Closed
Created Date
2020-06-08T15:36:52.000
Update Date
2020-07-12T01:08:42.000
Closed Date
2020-06-08T15:36:52.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000Vw3PEAAZ
Lat Location
(32.88470688042341000,-96.86684377895843000)
20-00383098
Service Request Number: 20-00383098 • Address: 115 S CARROLL AVE, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
20-00383098
Address
115 S CARROLL AVE, DALLAS, TX, 75226
City Council District
2
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T17:00:34.000
Update Date
2020-04-14T17:02:31.000
Closed Date
2020-04-14T17:00:34.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG7kBAAT
Lat Location
(32.79117719153134000,-96.76717601756579000)
20-00383148
Service Request Number: 20-00383148 • Address: 11180 HARRY HINES BLVD, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
20-00383148
Address
11180 HARRY HINES BLVD, DALLAS, TX, 75229
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T17:15:27.000
Update Date
2020-04-14T17:17:08.000
Closed Date
2020-04-14T17:15:27.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG7paAAD
Lat Location
(32.88844418108639000,-96.88840330756571000)
20-00617412
Service Request Number: 20-00617412 • Address: 9708 BURNEY DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00617412
Address
9708 BURNEY DR, DALLAS, TX, 75243
City Council District
10
Department
Public Works
Service Request Type
Wheel Chair Ramp/Curb Cuts - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-19T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-06-12T13:26:34.000
Update Date
2020-06-15T13:19:03.000
Closed Date
2020-06-12T13:26:34.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Vx1shAAB
Lat Location
(32.92071708442543000,-96.72140698227828000)
20-00280534
Service Request Number: 20-00280534 • Address: 13378 PRESTON RD, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
20-00280534
Address
13378 PRESTON RD, DALLAS, TX, 75240
City Council District
11
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T19:43:23.000
Update Date
2020-03-18T20:44:34.000
Closed Date
2020-03-18T19:43:23.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5eFGAAZ
Lat Location
(32.92975167157722000,-96.80340549846237000)
20-00615909
Service Request Number: 20-00615909 • Address: 17123 BULLAYE WAY, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00615909
Address
17123 BULLAYE WAY, DALLAS, TX, 75252
City Council District
12
Department
311 Customer Service Center
Service Request Type
Water Questions - 311
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2020-07-15T23:59:00.000
Status
Closed
Created Date
2020-06-15T10:04:21.000
Update Date
2020-06-15T13:37:36.000
Closed Date
2020-06-15T10:04:21.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VwyOuAAJ
Lat Location
(32.98349844700844400,-96.76595121099533000)
20-00032702
Service Request Number: 20-00032702 • Address: 8328 TUSCARORA LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00032702
Address
8328 TUSCARORA LN, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Single Family Rental Inspection - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2021-06-07T23:59:00.000
Status
Closed
Created Date
2020-01-10T16:45:21.000
Update Date
2020-06-15T12:43:28.000
Closed Date
2020-01-10T16:45:21.000
Outcome
Violation Complied
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Q0hHXAAZ
Lat Location
(32.99257817154534000,-96.75931625072249000)
20-00280665
Service Request Number: 20-00280665 • Address: 2901 CITYPLACE WEST BLVD, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-00280665
Address
2901 CITYPLACE WEST BLVD, DALLAS, TX, 75204
City Council District
14
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T21:25:19.000
Update Date
2020-03-18T21:28:22.000
Closed Date
2020-03-18T21:25:19.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5eWqAAJ
Lat Location
(32.80633231258999400,-96.79522374763164000)
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