311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
DOWNLOAD CSV
Dataset fields
Showing 50 real records
20-00280596
Service Request Number: 20-00280596 • Address: 13115 RED FERN LN, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
20-00280596
Address
13115 RED FERN LN, DALLAS, TX, 75240
City Council District
11
Department
Dallas Animal Services
Service Request Type
Animal Bite - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-21T20:33:11.000
Status
Closed
Created Date
2020-03-18T20:33:05.000
Update Date
2020-03-18T21:18:15.000
Closed Date
2020-03-18T20:33:05.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5eNoAAJ
Lat Location
(32.92654834647353000,-96.77339793885396000)
20-00280649
Service Request Number: 20-00280649 • Address: 14500 HILLCREST RD, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
20-00280649
Address
14500 HILLCREST RD, DALLAS, TX, 75254
City Council District
11
Department
Public Works
Service Request Type
Flooding - Emergency - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-21T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-18T02:53:46.000
Update Date
2020-03-18T21:14:19.000
Closed Date
2020-03-18T02:53:46.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5eUuAAJ
Lat Location
(32.94572345371241000,-96.78571738830439000)
20-00502852
Service Request Number: 20-00502852 • Address: 3878 OAK LAWN AVE, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
20-00502852
Address
3878 OAK LAWN AVE, DALLAS, TX, 75219
City Council District
14
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-05-16T23:59:00.000
Status
Closed
Created Date
2020-05-14T15:45:07.000
Update Date
2020-05-14T15:49:04.000
Closed Date
2020-05-14T15:45:07.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000VCa6MAAT
Lat Location
(32.81590541503172000,-96.80225961587794000)
20-00497071
Service Request Number: 20-00497071 • Address: 8515 PARK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00497071
Address
8515 PARK LN, DALLAS, TX, 75231
City Council District
13
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-27T23:59:00.000
Status
Closed
Created Date
2020-05-13T14:23:39.000
Update Date
2020-05-14T16:12:10.000
Closed Date
2020-05-13T14:23:39.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000VCNCuAAP
Lat Location
(32.87084085038283000,-96.75780629136582000)
20-00381147
Service Request Number: 20-00381147 • Address: 9511 TIMBERBLUFF CIR, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
20-00381147
Address
9511 TIMBERBLUFF CIR, DALLAS, TX, 75249
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-14T13:21:15.000
Update Date
2020-04-14T17:34:00.000
Closed Date
2020-04-14T13:21:15.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG4khAAD
Lat Location
(32.63490294162126000,-96.95232647696491000)
20-00368661
Service Request Number: 20-00368661 • Address: 18623 SHADOW RIDGE DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00368661
Address
18623 SHADOW RIDGE DR, DALLAS, TX, 75287
City Council District
12
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-24T23:59:00.000
Status
Closed
Created Date
2020-04-10T14:18:11.000
Update Date
2020-04-14T16:55:48.000
Closed Date
2020-04-10T14:18:11.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFivNAAT
Lat Location
(33.00330889705621000,-96.86244903479226000)
20-00382538
Service Request Number: 20-00382538 • Address: 1413 BELLA VISTA DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00382538
Address
1413 BELLA VISTA DR, DALLAS, TX, 75218
City Council District
9
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-14T15:51:37.000
Update Date
2020-04-14T16:46:27.000
Closed Date
2020-04-14T15:51:37.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG6sxAAD
Lat Location
(32.82935905756043000,-96.70097767910707000)
20-00280619
Service Request Number: 20-00280619 • Address: 2330 W NORTHWEST HWY, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00280619
Address
2330 W NORTHWEST HWY, DALLAS, TX, 75220
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T20:47:56.000
Update Date
2020-03-18T20:49:35.000
Closed Date
2020-03-18T20:47:56.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5eQnAAJ
Lat Location
(32.86072374758414000,-96.88885921668248000)
20-00280612
Service Request Number: 20-00280612 • Address: 2291 W NORTHWEST HWY, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00280612
Address
2291 W NORTHWEST HWY, DALLAS, TX, 75220
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T20:43:21.000
Update Date
2020-03-18T20:46:12.000
Closed Date
2020-03-18T20:43:21.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5ePuAAJ
Lat Location
(32.86171416066553000,-96.89125939835242000)
20-00280627
Service Request Number: 20-00280627 • Address: 3404 W ILLINOIS AVE, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
20-00280627
Address
3404 W ILLINOIS AVE, DALLAS, TX, 75211
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T20:56:28.000
Update Date
2020-03-18T20:58:33.000
Closed Date
2020-03-18T20:56:28.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5eSFAAZ
Lat Location
(32.72024385269805000,-96.87565202383102000)
20-00382974
Service Request Number: 20-00382974 • Address: 3803 S POLK ST, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00382974
Address
3803 S POLK ST, DALLAS, TX, 75224
City Council District
4
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T16:40:55.000
Update Date
2020-04-14T16:44:08.000
Closed Date
2020-04-14T16:40:55.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG7XvAAL
Lat Location
(32.69763419337452000,-96.84019983753883000)
20-00280660
Service Request Number: 20-00280660 • Address: 8711 BOUNDBROOK AVE, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00280660
Address
8711 BOUNDBROOK AVE, DALLAS, TX, 75243
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal Bite - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-21T21:22:14.000
Status
Closed
Created Date
2020-03-18T21:22:09.000
Update Date
2020-03-18T21:34:00.000
Closed Date
2020-03-18T21:22:09.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5eSfAAJ
Lat Location
(32.89498875823712000,-96.75479812505600000)
20-00368022
Service Request Number: 20-00368022 • Address: 1500 MARILLA ST, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
20-00368022
Address
1500 MARILLA ST, DALLAS, TX, 75201
City Council District
2
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-24T23:59:00.000
Status
Closed
Created Date
2020-04-10T12:46:28.000
Update Date
2020-04-14T16:44:49.000
Closed Date
2020-04-10T12:46:28.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFhx3AAD
Lat Location
(32.77633802231889600,-96.79815487214273000)
20-00312866
Service Request Number: 20-00312866 • Address: 5319 DAZZLE DR, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00312866
Address
5319 DAZZLE DR, DALLAS, TX, 75232
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-27T09:45:13.000
Update Date
2020-05-14T16:35:23.000
Closed Date
2020-03-27T09:45:13.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TE3foAAD
Lat Location
(32.67980382765815500,-96.84918763740856000)
20-00280587
Service Request Number: 20-00280587 • Address: 13380 PRESTON RD, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
20-00280587
Address
13380 PRESTON RD, DALLAS, TX, 75240
City Council District
11
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T20:25:45.000
Update Date
2020-03-18T20:47:55.000
Closed Date
2020-03-18T20:25:45.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5eMqAAJ
Lat Location
(32.92976943526587000,-96.80340553000319000)
20-00280670
Service Request Number: 20-00280670 • Address: 9752 W FERRIS BRANCH BLVD, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00280670
Address
9752 W FERRIS BRANCH BLVD, DALLAS, TX, 75243
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal Wildlife - DAS
Overall Service Request Due Date
2020-04-29T23:59:00.000
Status
Closed
Created Date
2020-03-18T21:31:14.000
Update Date
2020-03-18T21:32:10.000
Closed Date
2020-03-18T21:31:14.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5eXUAAZ
Lat Location
(32.90352405411857000,-96.72564889076118000)
20-00280577
Service Request Number: 20-00280577 • Address: 3700 MCKINNEY AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-00280577
Address
3700 MCKINNEY AVE, DALLAS, TX, 75204
City Council District
14
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T20:13:43.000
Update Date
2020-03-18T20:58:46.000
Closed Date
2020-03-18T20:13:43.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5eJdAAJ
Lat Location
(32.80794032920000000,-96.79675706241026000)
20-00278729
Service Request Number: 20-00278729 • Address: 2619 LOMBARDY LN, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00278729
Address
2619 LOMBARDY LN, DALLAS, TX, 75220
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T13:27:53.000
Update Date
2020-03-18T21:04:37.000
Closed Date
2020-03-18T13:27:53.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5awfAAB
Lat Location
(32.86655205217474000,-96.88887676234020000)
20-00280650
Service Request Number: 20-00280650 • Address: 3636 MCKINNEY AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-00280650
Address
3636 MCKINNEY AVE, DALLAS, TX, 75204
City Council District
14
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T21:14:31.000
Update Date
2020-03-18T21:19:28.000
Closed Date
2020-03-18T21:14:31.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5eUzAAJ
Lat Location
(32.80726574232074000,-96.79738059752954000)
20-00280602
Service Request Number: 20-00280602 • Address: 3434 W ILLINOIS AVE, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
20-00280602
Address
3434 W ILLINOIS AVE, DALLAS, TX, 75211
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T20:37:08.000
Update Date
2020-03-18T20:42:22.000
Closed Date
2020-03-18T20:37:08.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5eOhAAJ
Lat Location
(32.72025449998721000,-96.87678263925203000)
20-00099476
Service Request Number: 20-00099476 • Address: 508 LACEWOOD DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00099476
Address
508 LACEWOOD DR, DALLAS, TX, 75224
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-29T22:03:37.000
Update Date
2020-05-14T16:12:13.000
Closed Date
2020-01-29T22:03:37.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000R4MUhAAN
Lat Location
(32.70827037683725000,-96.83206705281187000)
20-00275921
Service Request Number: 20-00275921 • Address: 4305 MAPLE AVE, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
20-00275921
Address
4305 MAPLE AVE, DALLAS, TX, 75219
City Council District
2
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-17T21:04:55.000
Update Date
2020-03-18T20:37:42.000
Closed Date
2020-03-17T21:04:55.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5UxTAAV
Lat Location
(32.80886714688581000,-96.81963434275630000)
20-00280640
Service Request Number: 20-00280640 • Address: 3636 MCKINNEY AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-00280640
Address
3636 MCKINNEY AVE, DALLAS, TX, 75204
City Council District
14
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T21:06:32.000
Update Date
2020-03-18T21:12:35.000
Closed Date
2020-03-18T21:06:32.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5eThAAJ
Lat Location
(32.80726574232074000,-96.79738059752954000)
20-00280642
Service Request Number: 20-00280642 • Address: 11800 WEBB CHAPEL RD, DALLAS, TX, 75234 • City Council District: 6
Service Request Number
20-00280642
Address
11800 WEBB CHAPEL RD, DALLAS, TX, 75234
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T21:07:43.000
Update Date
2020-03-18T21:11:27.000
Closed Date
2020-03-18T21:07:43.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5eTrAAJ
Lat Location
(32.90985304990471000,-96.87243187493424000)
20-00659878
Service Request Number: 20-00659878 • Address: 5923 LINDELL AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00659878
Address
5923 LINDELL AVE, DALLAS, TX, 75206
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-07-06T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-06-26T09:56:04.000
Update Date
2020-07-12T01:08:55.000
Closed Date
2020-06-26T09:56:04.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Wvat2AAB
Lat Location
(32.80898413097746400,-96.76583298935334000)
20-00502056
Service Request Number: 20-00502056 • Address: 4631 INSURANCE LN, DALLAS, TX, 75205 • City Council District: 14
Service Request Number
20-00502056
Address
4631 INSURANCE LN, DALLAS, TX, 75205
City Council District
14
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-28T23:59:00.000
Status
Closed
Created Date
2020-05-14T14:17:36.000
Update Date
2020-06-15T13:01:11.000
Closed Date
2020-05-14T14:17:36.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCYZWAA5
Lat Location
(32.82297704414399000,-96.78636252904934000)
20-00328442
Service Request Number: 20-00328442 • Address: 9803 FERGUSON RD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00328442
Address
9803 FERGUSON RD, DALLAS, TX, 75228
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-31T15:46:48.000
Update Date
2020-05-14T15:44:21.000
Closed Date
2020-03-31T15:46:48.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TEVeYAAX
Lat Location
(32.82169374912868400,-96.67872180997531000)
20-00280623
Service Request Number: 20-00280623 • Address: 2310 STEMMONS TRL, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00280623
Address
2310 STEMMONS TRL, DALLAS, TX, 75220
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T20:51:35.000
Update Date
2020-03-18T20:56:28.000
Closed Date
2020-03-18T20:51:35.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5eR3AAJ
Lat Location
(32.86039314635535000,-96.88945246654241000)
20-00280625
Service Request Number: 20-00280625 • Address: 3700 MCKINNEY AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-00280625
Address
3700 MCKINNEY AVE, DALLAS, TX, 75204
City Council District
14
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T20:53:27.000
Update Date
2020-03-18T21:01:29.000
Closed Date
2020-03-18T20:53:27.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5eRvAAJ
Lat Location
(32.80794032920000000,-96.79675706241026000)
20-00555805
Service Request Number: 20-00555805 • Address: 2010 W 10TH ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00555805
Address
2010 W 10TH ST, DALLAS, TX, 75208
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-05-28T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-21T10:45:30.000
Update Date
2020-07-12T01:08:55.000
Closed Date
2020-05-21T10:45:30.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
API
Unique Key
500t000000VuX1AAAV
Lat Location
(32.74514095478623000,-96.85166315918092000)
20-00546774
Service Request Number: 20-00546774 • Address: 3311 HALL CT, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
20-00546774
Address
3311 HALL CT, DALLAS, TX, 75219
City Council District
14
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-06-09T23:59:00.000
Status
Closed
Created Date
2020-05-26T20:11:19.000
Update Date
2020-06-15T13:21:48.000
Closed Date
2020-05-26T20:11:19.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VEC4yAAH
Lat Location
(32.81137820392957000,-96.80910337105135000)
20-00615746
Service Request Number: 20-00615746 • Address: E LAKE HIGHLANDS DR & PEAVY RD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00615746
Address
E LAKE HIGHLANDS DR & PEAVY RD, DALLAS, TX, 75218
City Council District
9
Department
Transportation
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn VO - TRN
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-06-24T23:59:00.000
Status
Closed
Created Date
2020-06-15T09:41:15.000
Update Date
2020-06-15T13:04:44.000
Closed Date
2020-06-15T09:41:15.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000Vwy0OAAR
Lat Location
(32.84483490199353000,-96.70529637162753000)
20-00280632
Service Request Number: 20-00280632 • Address: 10250 SHADY TRL, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00280632
Address
10250 SHADY TRL, DALLAS, TX, 75220
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T20:58:22.000
Update Date
2020-03-18T21:00:20.000
Closed Date
2020-03-18T20:58:22.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5eSeAAJ
Lat Location
(32.86256272142566000,-96.89046914355251000)
20-00382573
Service Request Number: 20-00382573 • Address: 3535 WEBB CHAPEL EXT, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00382573
Address
3535 WEBB CHAPEL EXT, DALLAS, TX, 75220
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-14T15:55:04.000
Update Date
2020-04-14T16:45:59.000
Closed Date
2020-04-14T15:55:04.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG6wQAAT
Lat Location
(32.86542706294912400,-96.86504420580555000)
20-00382506
Service Request Number: 20-00382506 • Address: CAMPBELL RD & KELLER SPRINGS RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00382506
Address
CAMPBELL RD & KELLER SPRINGS RD, DALLAS, TX, 75248
City Council District
12
Department
Public Works
Service Request Type
Tree Down/Low Limbs - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-14T15:48:57.000
Update Date
2020-04-14T16:57:25.000
Closed Date
2020-04-14T15:48:57.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG6qmAAD
Lat Location
(32.97996425093382600,-96.79942589558497000)
20-00382111
Service Request Number: 20-00382111 • Address: 3230 MAPLE AVE, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
20-00382111
Address
3230 MAPLE AVE, DALLAS, TX, 75201
City Council District
14
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-14T15:07:08.000
Update Date
2020-04-14T17:02:11.000
Closed Date
2020-04-14T15:07:08.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG6HmAAL
Lat Location
(32.79934884343699000,-96.80887083274878000)
20-00257508
Service Request Number: 20-00257508 • Address: 1944 AUTUMN MEADOW TRL, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-00257508
Address
1944 AUTUMN MEADOW TRL, DALLAS, TX, 75232
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-12T14:00:03.000
Update Date
2020-04-14T16:42:42.000
Closed Date
2020-03-12T14:00:03.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T4vgaAAB
Lat Location
(32.65898746053142000,-96.85106919035292000)
20-00280635
Service Request Number: 20-00280635 • Address: 3426 W ILLINOIS AVE, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
20-00280635
Address
3426 W ILLINOIS AVE, DALLAS, TX, 75211
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T21:01:04.000
Update Date
2020-03-18T21:03:17.000
Closed Date
2020-03-18T21:01:04.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5eSyAAJ
Lat Location
(32.72025232628358000,-96.87642773682282000)
20-00340985
Service Request Number: 20-00340985 • Address: 8003 ROTHINGTON RD, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00340985
Address
8003 ROTHINGTON RD, DALLAS, TX, 75227
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-04-03T11:50:31.000
Update Date
2020-06-15T12:58:47.000
Closed Date
2020-04-03T11:50:31.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TEuKXAA1
Lat Location
(32.78326128810387000,-96.68564860234402000)
20-00559737
Service Request Number: 20-00559737 • Address: 13407 FLAGSTONE LN, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
20-00559737
Address
13407 FLAGSTONE LN, DALLAS, TX, 75240
City Council District
11
Department
Police Department
Service Request Type
Criminal Activities - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-05T23:59:00.000
Status
Closed
Created Date
2020-05-29T12:53:54.000
Update Date
2020-06-15T12:45:15.000
Closed Date
2020-05-29T12:53:54.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VugVsAAJ
Lat Location
(32.93010119522672600,-96.77284045222235000)
20-00280641
Service Request Number: 20-00280641 • Address: 3470 W ILLINOIS AVE, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
20-00280641
Address
3470 W ILLINOIS AVE, DALLAS, TX, 75211
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T21:07:42.000
Update Date
2020-03-18T21:09:20.000
Closed Date
2020-03-18T21:07:42.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5eTmAAJ
Lat Location
(32.72026006080861000,-96.87811864499251000)
20-00280647
Service Request Number: 20-00280647 • Address: 3232 W ILLINOIS AVE, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
20-00280647
Address
3232 W ILLINOIS AVE, DALLAS, TX, 75211
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T21:13:00.000
Update Date
2020-03-18T21:14:56.000
Closed Date
2020-03-18T21:13:00.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5eUkAAJ
Lat Location
(32.72023938625865500,-96.87329043524369000)
19-01478419
Service Request Number: 19-01478419 • Address: 4119 LAFAYETTE ST, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
19-01478419
Address
4119 LAFAYETTE ST, DALLAS, TX, 75204
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-01-07T00:59:00.000
Status
Closed
Created Date
2019-12-29T17:40:20.000
Update Date
2020-07-12T01:08:07.000
Closed Date
2019-12-29T17:40:20.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000PzCtKAAV
Lat Location
(32.80284747492739000,-96.78650960425357000)
20-00280613
Service Request Number: 20-00280613 • Address: 3434 W ILLINOIS AVE, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
20-00280613
Address
3434 W ILLINOIS AVE, DALLAS, TX, 75211
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T20:45:08.000
Update Date
2020-03-18T20:47:42.000
Closed Date
2020-03-18T20:45:08.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5eQ9AAJ
Lat Location
(32.72025449998721000,-96.87678263925203000)
20-00280502
Service Request Number: 20-00280502 • Address: 17450 ENERGY LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00280502
Address
17450 ENERGY LN, DALLAS, TX, 75252
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Police Assist - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-18T19:07:51.000
Update Date
2020-03-18T21:23:36.000
Closed Date
2020-03-18T19:07:51.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5e98AAB
Lat Location
(32.98876145589801500,-96.77776483032024000)
20-00280622
Service Request Number: 20-00280622 • Address: 3434 W ILLINOIS AVE, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
20-00280622
Address
3434 W ILLINOIS AVE, DALLAS, TX, 75211
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T20:50:51.000
Update Date
2020-03-18T20:53:37.000
Closed Date
2020-03-18T20:50:51.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5eRWAAZ
Lat Location
(32.72025449998721000,-96.87678263925203000)
20-00280594
Service Request Number: 20-00280594 • Address: 3434 W ILLINOIS AVE, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
20-00280594
Address
3434 W ILLINOIS AVE, DALLAS, TX, 75211
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T20:30:31.000
Update Date
2020-03-18T20:32:42.000
Closed Date
2020-03-18T20:30:31.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5eNeAAJ
Lat Location
(32.72025449998721000,-96.87678263925203000)
20-00280526
Service Request Number: 20-00280526 • Address: 9901 SCYENE RD, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00280526
Address
9901 SCYENE RD, DALLAS, TX, 75227
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-18T19:38:54.000
Update Date
2020-03-18T20:54:15.000
Closed Date
2020-03-18T19:38:54.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5eE8AAJ
Lat Location
(32.76243209734650500,-96.65179174313185000)
20-00280608
Service Request Number: 20-00280608 • Address: 4434 HARRY HINES BLVD, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
20-00280608
Address
4434 HARRY HINES BLVD, DALLAS, TX, 75219
City Council District
2
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T20:39:41.000
Update Date
2020-03-18T20:41:40.000
Closed Date
2020-03-18T20:39:41.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5ePLAAZ
Lat Location
(32.80564396405745000,-96.82741796250176000)
20-00776905
Service Request Number: 20-00776905 • Address: N PRAIRIE CREEK RD & SCYENE RD, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00776905
Address
N PRAIRIE CREEK RD & SCYENE RD, DALLAS, TX, 75227
City Council District
7
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-08-03T23:59:00.000
Status
Closed
Created Date
2020-07-28T18:13:46.000
Update Date
2020-07-29T07:00:30.000
Closed Date
2020-07-28T18:13:46.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000XeNEeAAN
Lat Location
(32.76346437939053000,-96.66556336794072000)