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311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00197992
Service Request Number: 20-00197992 • Address: 6625 MEADE ST, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00197992
Address
6625 MEADE ST, DALLAS, TX, 75232
City Council District
3
Department
Police Department
Service Request Type
Narcotics/Vice Complaint - DPD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-08T23:59:00.000
Status
Closed
Created Date
2020-02-26T12:17:15.000
Update Date
2020-03-18T22:33:21.000
Closed Date
2020-02-26T12:17:15.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Rm3eoAAB
Lat Location
(32.66758642253323000,-96.83146589972162000)
20-00404881
Service Request Number: 20-00404881 • Address: 4400 W UNIVERSITY BLVD, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
20-00404881
Address
4400 W UNIVERSITY BLVD, DALLAS, TX, 75209
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-20T14:52:37.000
Update Date
2020-05-14T16:05:59.000
Closed Date
2020-04-20T14:52:37.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000UUPWnAAP
Lat Location
(32.84480527246187600,-96.83336375708153000)
20-00305283
Service Request Number: 20-00305283 • Address: 10230 LONGMEADOW DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-00305283
Address
10230 LONGMEADOW DR, DALLAS, TX, 75238
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-01T23:59:00.000
Status
Closed
Created Date
2020-03-25T13:08:56.000
Update Date
2020-07-12T01:08:07.000
Closed Date
2020-03-25T13:08:56.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TDoqzAAD
Lat Location
(32.87581988722898500,-96.70781056796808000)
20-00205727
Service Request Number: 20-00205727 • Address: 3943 S COCKRELL HILL RD, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
20-00205727
Address
3943 S COCKRELL HILL RD, DALLAS, TX, 75236
City Council District
3
Department
Police Department
Service Request Type
Narcotics/Vice Complaint - DPD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-09T23:59:00.000
Status
Closed
Created Date
2020-02-27T21:22:24.000
Update Date
2020-03-18T22:37:07.000
Closed Date
2020-02-27T21:22:24.000
Outcome
Request Documented
Priority
Standard
Method Received Description
API
Unique Key
500t000000RmLj7AAF
Lat Location
(32.69533858769990000,-96.89158574041394000)
20-00191156
Service Request Number: 20-00191156 • Address: 2334 PLEASANT DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00191156
Address
2334 PLEASANT DR, DALLAS, TX, 75227
City Council District
5
Department
Police Department
Service Request Type
Narcotics/Vice Complaint - DPD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-06T23:59:00.000
Status
Closed
Created Date
2020-02-24T19:46:14.000
Update Date
2020-03-18T22:31:52.000
Closed Date
2020-02-24T19:46:14.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000RllY7AAJ
Lat Location
(32.75304749259475000,-96.67852450276523000)
20-00268161
Service Request Number: 20-00268161 • Address: 2808 LE CLERC AVE, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00268161
Address
2808 LE CLERC AVE, DALLAS, TX, 75210
City Council District
7
Department
Police Department
Service Request Type
Narcotics/Vice Complaint - DPD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-27T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-03-16T12:35:06.000
Update Date
2020-03-18T22:28:36.000
Closed Date
2020-03-16T12:35:06.000
Outcome
Request Documented
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5Gj3AAF
Lat Location
(32.77508710781388000,-96.74350222151214000)
20-00204425
Service Request Number: 20-00204425 • Address: 1645 ELSIE FAYE HEGGINS ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00204425
Address
1645 ELSIE FAYE HEGGINS ST, DALLAS, TX, 75215
City Council District
7
Department
Police Department
Service Request Type
Narcotics/Vice Complaint - DPD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-09T23:59:00.000
Status
Closed
Created Date
2020-02-27T16:02:21.000
Update Date
2020-03-18T22:36:46.000
Closed Date
2020-02-27T16:02:21.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000RmIuHAAV
Lat Location
(32.74832862685174500,-96.76289237010053000)
20-00884636
Service Request Number: 20-00884636 • Address: S CENTRAL EXPY & SIMPSON STUART RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00884636
Address
S CENTRAL EXPY & SIMPSON STUART RD, DALLAS, TX, 75241
City Council District
8
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-09-15T23:59:00.000
Status
Closed
Created Date
2020-08-31T14:16:23.000
Update Date
2020-09-09T14:55:47.000
Closed Date
2020-08-31T14:16:23.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000YjskIAAR
Lat Location
(32.68562919232877000,-96.73628686239907000)
20-00502169
Service Request Number: 20-00502169 • Address: SPRING AVE & SONNY CIR, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00502169
Address
SPRING AVE & SONNY CIR, DALLAS, TX, 75210
City Council District
7
Department
Transportation
Service Request Type
Traffic Sign - Knockdown Follow-up - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-05-20T23:59:00.000
Status
Closed
Created Date
2020-05-14T14:30:11.000
Update Date
2020-05-14T15:42:59.000
Closed Date
2020-05-14T14:30:11.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VCYbPAAX
Lat Location
(32.77016772391685000,-96.74745150171495000)
20-00280691
Service Request Number: 20-00280691 • Address: 6107 GREENVILLE AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00280691
Address
6107 GREENVILLE AVE, DALLAS, TX, 75206
City Council District
14
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-01T23:59:00.000
Status
New
Created Date
2020-03-18T22:04:54.000
Update Date
2020-03-18T22:05:06.000
Closed Date
2020-03-18T22:04:54.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5ebMAAR
Lat Location
(32.85928219003707000,-96.76830592703176000)
20-00180497
Service Request Number: 20-00180497 • Address: 4607 VILLAGE FAIR DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00180497
Address
4607 VILLAGE FAIR DR, DALLAS, TX, 75224
City Council District
4
Department
Police Department
Service Request Type
Narcotics/Vice Complaint - DPD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-03T23:59:00.000
Status
Closed
Created Date
2020-02-21T11:24:14.000
Update Date
2020-03-18T22:29:17.000
Closed Date
2020-02-21T11:24:14.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000RlNEoAAN
Lat Location
(32.69008747449754000,-96.82866213206893000)
20-00373826
Service Request Number: 20-00373826 • Address: 7424 DALEWOOD LN, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-00373826
Address
7424 DALEWOOD LN, DALLAS, TX, 75214
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-13T09:22:41.000
Update Date
2020-04-14T16:41:39.000
Closed Date
2020-04-13T09:22:41.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFrdQAAT
Lat Location
(32.84970336361952500,-96.73384833655614000)
20-00375234
Service Request Number: 20-00375234 • Address: 2148 KATHLEEN AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00375234
Address
2148 KATHLEEN AVE, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-20T23:59:00.000
Status
Closed
Created Date
2020-04-13T11:56:08.000
Update Date
2020-04-14T16:40:32.000
Closed Date
2020-04-13T11:56:08.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFu1OAAT
Lat Location
(32.70383580772366400,-96.79342361968361000)
20-00380903
Service Request Number: 20-00380903 • Address: 13742 BROOKGREEN CIR, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
20-00380903
Address
13742 BROOKGREEN CIR, DALLAS, TX, 75240
City Council District
11
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T12:52:39.000
Update Date
2020-04-14T17:05:05.000
Closed Date
2020-04-14T12:52:39.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TG4LSAA1
Lat Location
(32.93432574186709000,-96.76729233578509000)
20-00383088
Service Request Number: 20-00383088 • Address: 11500 HARRY HINES BLVD, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
20-00383088
Address
11500 HARRY HINES BLVD, DALLAS, TX, 75229
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T16:58:41.000
Update Date
2020-04-14T17:00:12.000
Closed Date
2020-04-14T16:58:41.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG7izAAD
Lat Location
(32.89916361103367000,-96.89227804286429000)
20-00540821
Service Request Number: 20-00540821 • Address: 6948 CLAYTON AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00540821
Address
6948 CLAYTON AVE, DALLAS, TX, 75214
City Council District
14
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-07-27T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-05-25T15:34:57.000
Update Date
2020-07-12T01:07:06.000
Closed Date
2020-05-25T15:34:57.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000VDy8gAAD
Lat Location
(32.81394346712662000,-96.73918153350421000)
20-00556312
Service Request Number: 20-00556312 • Address: 8027 INWOOD RD, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
20-00556312
Address
8027 INWOOD RD, DALLAS, TX, 75209
City Council District
13
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-06-11T23:59:00.000
Status
Closed
Created Date
2020-05-28T16:13:40.000
Update Date
2020-06-15T13:27:12.000
Closed Date
2020-05-28T16:13:40.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VuY3FAAV
Lat Location
(32.85291102675552000,-96.82136564595305000)
20-00012151
Service Request Number: 20-00012151 • Address: 451 S EWING AVE, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
20-00012151
Address
451 S EWING AVE, DALLAS, TX, 75203
City Council District
4
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-01-09T00:59:00.000
Status
Closed (Duplicate)
Created Date
2020-01-05T17:31:08.000
Update Date
2020-07-12T01:08:20.000
Closed Date
2020-01-05T17:31:08.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000Pzu89AAB
Lat Location
(32.74370589339362000,-96.81287216300078000)
20-00777365
Service Request Number: 20-00777365 • Address: 1400 YOUNG ST, DALLAS • City Council District: 2
Service Request Number
20-00777365
Address
1400 YOUNG ST, DALLAS
City Council District
2
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-08-11T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-07-28T11:08:29.000
Update Date
2020-07-29T07:16:49.000
Closed Date
2020-07-28T11:08:29.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
API
Unique Key
500t000000XeQLgAAN
Lat Location
(32.77637116959673600,-96.79692833010387000)
20-00382981
Service Request Number: 20-00382981 • Address: 6060 SHERRY LN, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-00382981
Address
6060 SHERRY LN, DALLAS, TX, 75225
City Council District
13
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T16:41:38.000
Update Date
2020-04-14T16:43:58.000
Closed Date
2020-04-14T16:41:38.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG7YjAAL
Lat Location
(32.86210578124616000,-96.80736480968804000)
20-00382910
Service Request Number: 20-00382910 • Address: 7116 ABERDEEN AVE, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00382910
Address
7116 ABERDEEN AVE, DALLAS, TX, 75230
City Council District
11
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T16:31:08.000
Update Date
2020-04-14T17:00:34.000
Closed Date
2020-04-14T16:31:08.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000TG7RiAAL
Lat Location
(32.88173420425472000,-96.78234848354310000)
20-00382957
Service Request Number: 20-00382957 • Address: 10320 BIG THICKET DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00382957
Address
10320 BIG THICKET DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T16:38:09.000
Update Date
2020-04-14T17:38:59.000
Closed Date
2020-04-14T16:38:09.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG7WOAA1
Lat Location
(32.72620358233031400,-96.64647057482004000)
20-00383107
Service Request Number: 20-00383107 • Address: 11180 HARRY HINES BLVD, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
20-00383107
Address
11180 HARRY HINES BLVD, DALLAS, TX, 75229
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T17:03:21.000
Update Date
2020-04-14T17:06:42.000
Closed Date
2020-04-14T17:03:21.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG7lJAAT
Lat Location
(32.88844418108639000,-96.88840330756571000)
20-00383121
Service Request Number: 20-00383121 • Address: 4121 GASTON AVE, DALLAS, TX, 75246 • City Council District: 2
Service Request Number
20-00383121
Address
4121 GASTON AVE, DALLAS, TX, 75246
City Council District
2
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T17:07:50.000
Update Date
2020-04-14T17:11:11.000
Closed Date
2020-04-14T17:07:50.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG7eyAAD
Lat Location
(32.79411965239856000,-96.77670548401873000)
20-00849373
Service Request Number: 20-00849373 • Address: 4515 BURMA RD, DALLAS, TX, 75216 • City Council District: 7
Service Request Number
20-00849373
Address
4515 BURMA RD, DALLAS, TX, 75216
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-08-19T16:44:09.000
Update Date
2020-09-09T14:51:54.000
Closed Date
2020-08-19T16:44:09.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000YhSYHAA3
Lat Location
(32.71300918499630000,-96.74816260062019000)
20-00378907
Service Request Number: 20-00378907 • Address: 5711 VICKERY BLVD, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00378907
Address
5711 VICKERY BLVD, DALLAS, TX, 75206
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-14T08:57:25.000
Update Date
2020-04-14T16:43:44.000
Closed Date
2020-04-14T08:57:25.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG0lXAAT
Lat Location
(32.82301159983549600,-96.76991354545521000)
20-00586045
Service Request Number: 20-00586045 • Address: 4535 REIGER AVE, DALLAS, TX, 75246 • City Council District: 2
Service Request Number
20-00586045
Address
4535 REIGER AVE, DALLAS, TX, 75246
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed (Duplicate)
Created Date
2020-06-05T14:48:21.000
Update Date
2020-06-15T13:23:41.000
Closed Date
2020-06-05T14:48:21.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VvlsdAAB
Lat Location
(32.79318113051541400,-96.76867149026950000)
20-00275176
Service Request Number: 20-00275176 • Address: 4402 FRANK ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00275176
Address
4402 FRANK ST, DALLAS, TX, 75210
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-03-17T16:22:18.000
Update Date
2020-03-18T23:00:07.000
Closed Date
2020-03-17T16:22:18.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5TbMAAV
Lat Location
(32.77563522057303000,-96.74530911279045000)
20-00383163
Service Request Number: 20-00383163 • Address: 3222 W ILLINOIS AVE, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
20-00383163
Address
3222 W ILLINOIS AVE, DALLAS, TX, 75211
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T17:19:02.000
Update Date
2020-04-14T17:26:08.000
Closed Date
2020-04-14T17:19:02.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG7oYAAT
Lat Location
(32.72024302286791000,-96.87315086828080000)
20-00234406
Service Request Number: 20-00234406 • Address: 2407 BLAYDON DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00234406
Address
2407 BLAYDON DR, DALLAS, TX, 75228
City Council District
7
Department
Police Department
Service Request Type
Narcotics/Vice Complaint - DPD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-03-06T14:53:46.000
Update Date
2020-03-18T22:48:12.000
Closed Date
2020-03-06T14:53:46.000
Outcome
Request Documented
Priority
Standard
Method Received Description
API
Unique Key
500t000000SnNsmAAF
Lat Location
(32.81165307386763000,-96.67503939573824000)
20-00280684
Service Request Number: 20-00280684 • Address: 1914 MCBROOM ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00280684
Address
1914 MCBROOM ST, DALLAS, TX, 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-18T21:52:46.000
Update Date
2020-03-18T22:48:44.000
Closed Date
2020-03-18T21:52:46.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5eaYAAR
Lat Location
(32.78255363730709000,-96.85077285075369000)
20-00217732
Service Request Number: 20-00217732 • Address: 4800 COLONIAL AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00217732
Address
4800 COLONIAL AVE, DALLAS, TX, 75215
City Council District
7
Department
Police Department
Service Request Type
Narcotics/Vice Complaint - DPD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-13T23:59:00.000
Status
Closed
Created Date
2020-03-02T23:02:14.000
Update Date
2020-03-18T22:40:24.000
Closed Date
2020-03-02T23:02:14.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000SnjjcAAB
Lat Location
(32.74821391043497000,-96.76150833940824000)
20-00496635
Service Request Number: 20-00496635 • Address: 3793 ABRAMS RD, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00496635
Address
3793 ABRAMS RD, DALLAS, TX, 75214
City Council District
14
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-27T23:59:00.000
Status
Closed
Created Date
2020-05-13T13:34:21.000
Update Date
2020-05-14T16:05:12.000
Closed Date
2020-05-13T13:34:21.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000VCMIxAAP
Lat Location
(32.83276191677588000,-96.75299724876190000)
20-00230141
Service Request Number: 20-00230141 • Address: 3035 E LEDBETTER DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00230141
Address
3035 E LEDBETTER DR, DALLAS, TX, 75216
City Council District
4
Department
Police Department
Service Request Type
Narcotics/Vice Complaint - DPD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-03-05T16:10:32.000
Update Date
2020-03-18T22:45:57.000
Closed Date
2020-03-05T16:10:32.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000SoGe9AAF
Lat Location
(32.69629199270359000,-96.76860567007418000)
20-00913625
Service Request Number: 20-00913625 • Address: 4335 MARSHALL ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00913625
Address
4335 MARSHALL ST, DALLAS, TX, 75210
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-09-09T14:48:24.000
Update Date
2020-09-09T14:52:44.000
Closed Date
2020-09-09T14:48:24.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Yo659AAB
Lat Location
(32.77179189933491000,-96.74239636735899000)
20-00556106
Service Request Number: 20-00556106 • Address: 2815 REAGAN ST, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
20-00556106
Address
2815 REAGAN ST, DALLAS, TX, 75219
City Council District
2
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-06-11T23:59:00.000
Status
Closed
Created Date
2020-05-28T15:48:14.000
Update Date
2020-06-15T13:26:07.000
Closed Date
2020-05-28T15:48:14.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VuXTlAAN
Lat Location
(32.80863030311655000,-96.81260764439882000)
20-00273609
Service Request Number: 20-00273609 • Address: 10083 SAN LORENZO AVE, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00273609
Address
10083 SAN LORENZO AVE, DALLAS, TX, 75228
City Council District
9
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-03-17T13:14:25.000
Update Date
2020-03-18T23:00:07.000
Closed Date
2020-03-17T13:14:25.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5R0nAAF
Lat Location
(32.83159452561955000,-96.68383360134841000)
20-00159082
Service Request Number: 20-00159082 • Address: 4032 HERSCHEL AVE, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
20-00159082
Address
4032 HERSCHEL AVE, DALLAS, TX, 75219
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-02-20T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-02-12T11:02:01.000
Update Date
2020-07-12T01:08:47.000
Closed Date
2020-02-12T11:02:01.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000RkVy8AAF
Lat Location
(32.82065460398016000,-96.80833826779470000)
20-00238745
Service Request Number: 20-00238745 • Address: 6020 GOLDEN GATE CIR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00238745
Address
6020 GOLDEN GATE CIR, DALLAS, TX, 75241
City Council District
8
Department
Police Department
Service Request Type
Narcotics/Vice Complaint - DPD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-03-08T16:59:17.000
Update Date
2020-03-18T22:49:41.000
Closed Date
2020-03-08T16:59:17.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4J69AAF
Lat Location
(32.67595006308873500,-96.74800855773505000)
20-00236512
Service Request Number: 20-00236512 • Address: 10834 FERGUSON RD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00236512
Address
10834 FERGUSON RD, DALLAS, TX, 75228
City Council District
9
Department
Police Department
Service Request Type
Narcotics/Vice Complaint - DPD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-18T23:59:00.000
Status
Closed
Created Date
2020-03-07T00:03:46.000
Update Date
2020-03-18T22:49:17.000
Closed Date
2020-03-07T00:03:46.000
Outcome
Request Documented
Priority
Standard
Method Received Description
API
Unique Key
500t000000SnRGDAA3
Lat Location
(32.84308025508118000,-96.66377158221952000)
20-00275045
Service Request Number: 20-00275045 • Address: 3133 CANADA DR, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00275045
Address
3133 CANADA DR, DALLAS, TX, 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-03-17T16:06:38.000
Update Date
2020-03-18T23:00:07.000
Closed Date
2020-03-17T16:06:38.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5TOhAAN
Lat Location
(32.79279184075094000,-96.87062457748940000)
20-00616534
Service Request Number: 20-00616534 • Address: 9209 OLD HICKORY TRL, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
20-00616534
Address
9209 OLD HICKORY TRL, DALLAS, TX, 75237
City Council District
8
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-06-16T23:59:00.000
Status
Closed
Created Date
2020-06-15T11:21:22.000
Update Date
2020-06-15T12:42:56.000
Closed Date
2020-06-15T11:21:22.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VwzqxAAB
Lat Location
(32.63658568225749000,-96.86570156951589000)
20-00280727
Service Request Number: 20-00280727 • Address: 10222 GREEN ASH RD, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00280727
Address
10222 GREEN ASH RD, DALLAS, TX, 75243
City Council District
10
Department
Public Works
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2020-05-20T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-18T23:28:17.000
Update Date
2020-03-18T23:32:06.000
Closed Date
2020-03-18T23:28:17.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5eiIAAR
Lat Location
(32.91595012910757000,-96.70854047803083000)
20-00233984
Service Request Number: 20-00233984 • Address: PLAZA BLVD & MIDWAY PLZ, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00233984
Address
PLAZA BLVD & MIDWAY PLZ, DALLAS, TX, 75241
City Council District
8
Department
Police Department
Service Request Type
Narcotics/Vice Complaint - DPD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-03-06T13:50:32.000
Update Date
2020-03-18T22:47:49.000
Closed Date
2020-03-06T13:50:32.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000SnN3tAAF
Lat Location
(32.65570958437823000,-96.77458625491747000)
20-00226744
Service Request Number: 20-00226744 • Address: 1546 CARSON ST, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00226744
Address
1546 CARSON ST, DALLAS, TX, 75216
City Council District
4
Department
Police Department
Service Request Type
Narcotics/Vice Complaint - DPD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-03-04T19:57:23.000
Update Date
2020-03-18T22:44:42.000
Closed Date
2020-03-04T19:57:23.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000So7KlAAJ
Lat Location
(32.72871737596694000,-96.80658688781072000)
20-00217801
Service Request Number: 20-00217801 • Address: 1228 E LOUISIANA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00217801
Address
1228 E LOUISIANA AVE, DALLAS, TX, 75216
City Council District
4
Department
Police Department
Service Request Type
Narcotics/Vice Complaint - DPD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-13T23:59:00.000
Status
Closed
Created Date
2020-03-03T01:28:13.000
Update Date
2020-03-18T22:41:14.000
Closed Date
2020-03-03T01:28:13.000
Outcome
Request Documented
Priority
Standard
Method Received Description
API
Unique Key
500t000000Snk1MAAR
Lat Location
(32.72379928035044000,-96.80710819692364000)
20-00219484
Service Request Number: 20-00219484 • Address: 13313 ESPERANZA RD, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
20-00219484
Address
13313 ESPERANZA RD, DALLAS, TX, 75240
City Council District
11
Department
Police Department
Service Request Type
Narcotics/Vice Complaint - DPD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-14T23:59:00.000
Status
Closed
Created Date
2020-03-03T12:14:25.000
Update Date
2020-03-18T22:42:00.000
Closed Date
2020-03-03T12:14:25.000
Outcome
Request Documented
Priority
Standard
Method Received Description
API
Unique Key
500t000000SnooDAAR
Lat Location
(32.92932898095940400,-96.76128244913788000)
20-00218229
Service Request Number: 20-00218229 • Address: 6411 BEXAR ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00218229
Address
6411 BEXAR ST, DALLAS, TX, 75215
City Council District
7
Department
Police Department
Service Request Type
Narcotics/Vice Complaint - DPD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-14T23:59:00.000
Status
Closed
Created Date
2020-03-03T09:45:13.000
Update Date
2020-03-18T22:41:36.000
Closed Date
2020-03-03T09:45:13.000
Outcome
Request Documented
Priority
Standard
Method Received Description
API
Unique Key
500t000000SnlxHAAR
Lat Location
(32.73922011810788000,-96.75352234552913000)
20-00275138
Service Request Number: 20-00275138 • Address: 11600 AUDELIA RD, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00275138
Address
11600 AUDELIA RD, DALLAS, TX, 75243
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-03-17T16:18:30.000
Update Date
2020-03-18T23:00:07.000
Closed Date
2020-03-17T16:18:30.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5TXFAA3
Lat Location
(32.90588299335728000,-96.71761331384923000)
20-00887382
Service Request Number: 20-00887382 • Address: 4251 CARL ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00887382
Address
4251 CARL ST, DALLAS, TX, 75210
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-09-01T10:32:52.000
Update Date
2020-09-09T15:28:12.000
Closed Date
2020-09-01T10:32:52.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000Yk3MXAAZ
Lat Location
(32.77667288075019000,-96.75057807098445000)
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