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311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00464904
Service Request Number: 20-00464904 • Address: 1921 RIVERWAY DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00464904
Address
1921 RIVERWAY DR, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-12T23:59:00.000
Status
Closed
Created Date
2020-05-05T12:49:35.000
Update Date
2020-07-12T01:08:51.000
Closed Date
2020-05-05T12:49:35.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VAt1FAAT
Lat Location
(32.74519806716266000,-96.66340865367440000)
20-00220732
Service Request Number: 20-00220732 • Address: 3600 LEGENDARY LN, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00220732
Address
3600 LEGENDARY LN, DALLAS, TX, 75224
City Council District
4
Department
Police Department
Service Request Type
Narcotics/Vice Complaint - DPD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-14T23:59:00.000
Status
Closed
Created Date
2020-03-03T15:30:56.000
Update Date
2020-03-18T22:42:46.000
Closed Date
2020-03-03T15:30:56.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Email
Unique Key
500t000000SnrpJAAR
Lat Location
(32.69987401933937600,-96.84018258805287000)
20-00503136
Service Request Number: 20-00503136 • Address: 3027 MALLORY DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00503136
Address
3027 MALLORY DR, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-14T16:20:41.000
Update Date
2020-05-14T16:37:01.000
Closed Date
2020-05-14T16:20:41.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000VCae4AAD
Lat Location
(32.70620025210607000,-96.76655932562309000)
20-00502132
Service Request Number: 20-00502132 • Address: LAGOW ST & SONNY CIR, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00502132
Address
LAGOW ST & SONNY CIR, DALLAS, TX, 75210
City Council District
7
Department
Transportation
Service Request Type
Traffic Sign - Knockdown Follow-up - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-05-20T23:59:00.000
Status
Closed
Created Date
2020-05-14T14:25:24.000
Update Date
2020-05-14T15:42:33.000
Closed Date
2020-05-14T14:25:24.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VCYYFAA5
Lat Location
(32.77089083982638600,-96.74538027068444000)
20-00273021
Service Request Number: 20-00273021 • Address: 2719 BOYNTON ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00273021
Address
2719 BOYNTON ST, DALLAS, TX, 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-03-17T11:54:20.000
Update Date
2020-03-18T23:00:07.000
Closed Date
2020-03-17T11:54:20.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5PwpAAF
Lat Location
(32.77594414208800000,-96.86010446717944000)
20-00224331
Service Request Number: 20-00224331 • Address: S HARWOOD ST & SOUTH BLVD, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00224331
Address
S HARWOOD ST & SOUTH BLVD, DALLAS, TX, 75215
City Council District
7
Department
Police Department
Service Request Type
Narcotics/Vice Complaint - DPD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-03-04T13:06:23.000
Update Date
2020-03-18T22:43:58.000
Closed Date
2020-03-04T13:06:23.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000So1xXAAR
Lat Location
(32.76428384509949000,-96.77604818247852000)
20-00231362
Service Request Number: 20-00231362 • Address: 1900 SOMERSET AVE, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
20-00231362
Address
1900 SOMERSET AVE, DALLAS, TX, 75203
City Council District
4
Department
Police Department
Service Request Type
Narcotics/Vice Complaint - DPD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-03-05T23:55:39.000
Update Date
2020-03-18T22:47:10.000
Closed Date
2020-03-05T23:55:39.000
Outcome
Request Documented
Priority
Standard
Method Received Description
API
Unique Key
500t000000SoJRcAAN
Lat Location
(32.73303027798980500,-96.79722988129056000)
20-00223848
Service Request Number: 20-00223848 • Address: 13323 ESPERANZA RD, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
20-00223848
Address
13323 ESPERANZA RD, DALLAS, TX, 75240
City Council District
11
Department
Police Department
Service Request Type
Narcotics/Vice Complaint - DPD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-03-04T12:03:36.000
Update Date
2020-03-18T22:42:04.000
Closed Date
2020-03-04T12:03:36.000
Outcome
Request Documented
Priority
Standard
Method Received Description
API
Unique Key
500t000000So0qGAAR
Lat Location
(32.92969792443661000,-96.76127891626555000)
20-00382978
Service Request Number: 20-00382978 • Address: 10323 DAVILLA AVE, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00382978
Address
10323 DAVILLA AVE, DALLAS, TX, 75228
City Council District
9
Department
Public Works
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-21T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-04-14T14:31:46.000
Update Date
2020-04-14T16:41:33.000
Closed Date
2020-04-14T14:31:46.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG7YPAA1
Lat Location
(32.83526895557468000,-96.68676502927609000)
20-00220905
Service Request Number: 20-00220905 • Address: 3629 COLONIAL AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00220905
Address
3629 COLONIAL AVE, DALLAS, TX, 75215
City Council District
7
Department
Police Department
Service Request Type
Narcotics/Vice Complaint - DPD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-14T23:59:00.000
Status
Closed
Created Date
2020-03-03T15:56:43.000
Update Date
2020-03-18T22:43:28.000
Closed Date
2020-03-03T15:56:43.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000SnsDzAAJ
Lat Location
(32.75722003388143000,-96.77151758974674000)
20-00498577
Service Request Number: 20-00498577 • Address: 815 GLEN ARBOR DR, DALLAS, TX, 75241 • City Council District: 3
Service Request Number
20-00498577
Address
815 GLEN ARBOR DR, DALLAS, TX, 75241
City Council District
3
Department
Sanitation
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-22T23:59:00.000
Status
Closed
Created Date
2020-05-13T18:37:41.000
Update Date
2020-05-14T15:45:48.000
Closed Date
2020-05-13T18:37:41.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCQEoAAP
Lat Location
(32.68320209597629000,-96.81274314998795000)
20-00280725
Service Request Number: 20-00280725 • Address: 10222 GREEN ASH RD, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00280725
Address
10222 GREEN ASH RD, DALLAS, TX, 75243
City Council District
10
Department
Public Works
Service Request Type
Pot Hole - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-18T23:28:17.000
Update Date
2020-03-18T23:32:03.000
Closed Date
2020-03-18T23:28:17.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5ei3AAB
Lat Location
(32.91595012910757000,-96.70854047803083000)
20-00226827
Service Request Number: 20-00226827 • Address: 2414 COOPER ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00226827
Address
2414 COOPER ST, DALLAS, TX, 75215
City Council District
7
Department
Police Department
Service Request Type
Narcotics/Vice Complaint - DPD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-03-04T21:16:16.000
Update Date
2020-03-18T22:45:03.000
Closed Date
2020-03-04T21:16:16.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000So7a5AAB
Lat Location
(32.76150557449599000,-96.76706465116916000)
20-00236460
Service Request Number: 20-00236460 • Address: 10404 JOAQUIN DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00236460
Address
10404 JOAQUIN DR, DALLAS, TX, 75228
City Council District
9
Department
Police Department
Service Request Type
Narcotics/Vice Complaint - DPD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-03-06T22:44:40.000
Update Date
2020-03-18T22:48:55.000
Closed Date
2020-03-06T22:44:40.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000SnR92AAF
Lat Location
(32.83682142454527000,-96.67170026118539000)
20-00381224
Service Request Number: 20-00381224 • Address: 1022 N WALTON WALKER BLVD NB, DALLAS, TX, 75211 • City Council District: 6
Service Request Number
20-00381224
Address
1022 N WALTON WALKER BLVD NB, DALLAS, TX, 75211
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-14T13:30:02.000
Update Date
2020-04-14T16:51:19.000
Closed Date
2020-04-14T13:30:02.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG4tUAAT
Lat Location
(32.75379084813570000,-96.91818159430936000)
20-00217734
Service Request Number: 20-00217734 • Address: 4804 COLONIAL AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00217734
Address
4804 COLONIAL AVE, DALLAS, TX, 75215
City Council District
7
Department
Police Department
Service Request Type
Narcotics/Vice Complaint - DPD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-13T23:59:00.000
Status
Closed
Created Date
2020-03-02T23:03:31.000
Update Date
2020-03-18T22:40:51.000
Closed Date
2020-03-02T23:03:31.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000SnjjmAAB
Lat Location
(32.74819640584200000,-96.76148760343771000)
20-00226342
Service Request Number: 20-00226342 • Address: GREENDALE DR & TONAWANDA DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00226342
Address
GREENDALE DR & TONAWANDA DR, DALLAS, TX, 75217
City Council District
5
Department
Police Department
Service Request Type
Narcotics/Vice Complaint - DPD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-03-04T17:34:07.000
Update Date
2020-03-18T22:44:19.000
Closed Date
2020-03-04T17:34:07.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000So6JSAAZ
Lat Location
(32.74370960180214500,-96.66907947870749000)
20-00230231
Service Request Number: 20-00230231 • Address: 3303 SOUTHERN OAKS BLVD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00230231
Address
3303 SOUTHERN OAKS BLVD, DALLAS, TX, 75216
City Council District
4
Department
Police Department
Service Request Type
Narcotics/Vice Complaint - DPD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-03-05T16:21:13.000
Update Date
2020-03-18T22:46:21.000
Closed Date
2020-03-05T16:21:13.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000SoGqFAAV
Lat Location
(32.71940301886771000,-96.77351606880144000)
20-00280489
Service Request Number: 20-00280489 • Address: 14637 REFORMA DR, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
20-00280489
Address
14637 REFORMA DR, DALLAS, TX, 75254
City Council District
11
Department
Dallas Animal Services
Service Request Type
Animal Bite - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-21T18:50:57.000
Status
Closed
Created Date
2020-03-18T18:50:52.000
Update Date
2020-03-18T23:14:02.000
Closed Date
2020-03-18T18:50:52.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5e5zAAB
Lat Location
(32.94800792581137000,-96.77054140169510000)
20-00231046
Service Request Number: 20-00231046 • Address: 2613 S LANCASTER RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00231046
Address
2613 S LANCASTER RD, DALLAS, TX, 75216
City Council District
4
Department
Police Department
Service Request Type
Narcotics/Vice Complaint - DPD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-03-05T18:23:01.000
Update Date
2020-03-18T22:46:47.000
Closed Date
2020-03-05T18:23:01.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000SoIXeAAN
Lat Location
(32.71644708464204000,-96.80462311923151000)
20-00383045
Service Request Number: 20-00383045 • Address: 3938 S POLK ST, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00383045
Address
3938 S POLK ST, DALLAS, TX, 75224
City Council District
4
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T16:51:30.000
Update Date
2020-04-14T16:52:12.000
Closed Date
2020-04-14T16:51:30.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG7ewAAD
Lat Location
(32.69663304499230000,-96.83992270943476000)
20-00365655
Service Request Number: 20-00365655 • Address: 4427 ASHFORD DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-00365655
Address
4427 ASHFORD DR, DALLAS, TX, 75214
City Council District
9
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-23T23:59:00.000
Status
Closed
Created Date
2020-04-09T17:29:39.000
Update Date
2020-04-14T16:49:35.000
Closed Date
2020-04-09T17:29:39.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFdPEAA1
Lat Location
(32.84108252675442000,-96.74617654775125000)
20-00777199
Service Request Number: 20-00777199 • Address: COX LN & MARSH LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00777199
Address
COX LN & MARSH LN, DALLAS, TX, 75229
City Council District
13
Department
Transportation
Service Request Type
Traffic Signal - All Out - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-08-03T23:59:00.000
Status
Closed
Created Date
2020-07-28T21:34:30.000
Update Date
2020-07-29T06:58:48.000
Closed Date
2020-07-28T21:34:30.000
Outcome
No Action Required
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000XeOaJAAV
Lat Location
(32.89120215214240500,-96.85622570276920000)
19-01226967
Service Request Number: 19-01226967 • Address: 2401 LOLITA DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
19-01226967
Address
2401 LOLITA DR, DALLAS, TX, 75227
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-10-30T23:59:00.000
Status
Closed
Created Date
2019-10-17T09:41:29.000
Update Date
2020-07-12T01:08:07.000
Closed Date
2019-10-17T09:41:29.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000NWspWAAT
Lat Location
(32.75366525669635000,-96.68021687302145000)
20-00591498
Service Request Number: 20-00591498 • Address: 530 JONELLE AVE, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00591498
Address
530 JONELLE AVE, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-06-15T23:59:00.000
Status
Closed
Created Date
2020-06-08T11:00:35.000
Update Date
2020-06-15T13:07:57.000
Closed Date
2020-06-08T11:00:35.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VvyM2AAJ
Lat Location
(32.72047977335264000,-96.70896880669596000)
20-00383154
Service Request Number: 20-00383154 • Address: 4120 GASTON AVE, DALLAS, TX, 75246 • City Council District: 2
Service Request Number
20-00383154
Address
4120 GASTON AVE, DALLAS, TX, 75246
City Council District
2
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T17:17:20.000
Update Date
2020-04-14T17:18:53.000
Closed Date
2020-04-14T17:17:20.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG7q9AAD
Lat Location
(32.79404134086189000,-96.77661411102080000)
20-00280662
Service Request Number: 20-00280662 • Address: 2643 S HAMPTON RD, DALLAS, TX, 75224 • City Council District: 3
Service Request Number
20-00280662
Address
2643 S HAMPTON RD, DALLAS, TX, 75224
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T21:23:01.000
Update Date
2020-03-19T00:08:13.000
Closed Date
2020-03-18T21:23:01.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5eWRAAZ
Lat Location
(32.71920879347745000,-96.85716603956638000)
20-00280668
Service Request Number: 20-00280668 • Address: 2478 W ILLINOIS AVE, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
20-00280668
Address
2478 W ILLINOIS AVE, DALLAS, TX, 75233
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T21:28:25.000
Update Date
2020-03-19T00:15:28.000
Closed Date
2020-03-18T21:28:25.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5eXAAAZ
Lat Location
(32.72019304574409000,-96.85896546160787000)
20-00383111
Service Request Number: 20-00383111 • Address: 726 N HARWOOD ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
20-00383111
Address
726 N HARWOOD ST, DALLAS, TX, 75201
City Council District
14
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T17:04:07.000
Update Date
2020-04-14T17:06:06.000
Closed Date
2020-04-14T17:04:07.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG7ldAAD
Lat Location
(32.78571100324862000,-96.79773288016314000)
20-00280663
Service Request Number: 20-00280663 • Address: 2420 W ILLINOIS AVE, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
20-00280663
Address
2420 W ILLINOIS AVE, DALLAS, TX, 75233
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T21:24:09.000
Update Date
2020-03-19T00:09:51.000
Closed Date
2020-03-18T21:24:09.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5eWWAAZ
Lat Location
(32.72018840345161000,-96.85805636841860000)
20-00383020
Service Request Number: 20-00383020 • Address: 3939 S POLK ST, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00383020
Address
3939 S POLK ST, DALLAS, TX, 75224
City Council District
4
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T16:48:06.000
Update Date
2020-04-14T16:49:47.000
Closed Date
2020-04-14T16:48:06.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG7XmAAL
Lat Location
(32.69664106522342000,-96.84019725807514000)
20-00280730
Service Request Number: 20-00280730 • Address: 3000 SARGENT RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00280730
Address
3000 SARGENT RD, DALLAS, TX, 75216
City Council District
4
Department
Public Works
Service Request Type
High Water Flooded Roadway Alarm Warning System - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T23:35:09.000
Update Date
2020-03-19T00:18:55.000
Closed Date
2020-03-18T23:35:09.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5eihAAB
Lat Location
(32.72444710343571000,-96.77020219810319000)
20-00280657
Service Request Number: 20-00280657 • Address: 2649 S HAMPTON RD, DALLAS, TX, 75224 • City Council District: 3
Service Request Number
20-00280657
Address
2649 S HAMPTON RD, DALLAS, TX, 75224
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T21:19:51.000
Update Date
2020-03-19T00:03:12.000
Closed Date
2020-03-18T21:19:51.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5eVsAAJ
Lat Location
(32.71913742028774000,-96.85716669061365000)
20-00280654
Service Request Number: 20-00280654 • Address: 2260 W ILLINOIS AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00280654
Address
2260 W ILLINOIS AVE, DALLAS, TX, 75224
City Council District
4
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T21:17:15.000
Update Date
2020-03-18T23:57:11.000
Closed Date
2020-03-18T21:17:15.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5eVOAAZ
Lat Location
(32.72018552160088000,-96.85524338425614000)
20-00280659
Service Request Number: 20-00280659 • Address: 2645 S HAMPTON RD, DALLAS, TX, 75224 • City Council District: 3
Service Request Number
20-00280659
Address
2645 S HAMPTON RD, DALLAS, TX, 75224
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T21:21:45.000
Update Date
2020-03-19T00:05:36.000
Closed Date
2020-03-18T21:21:45.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5eWHAAZ
Lat Location
(32.71918500241421400,-96.85716625658225000)
20-00280736
Service Request Number: 20-00280736 • Address: 3641 WALNUT HILL LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00280736
Address
3641 WALNUT HILL LN, DALLAS, TX, 75229
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
New
Created Date
2020-03-18T23:54:43.000
Update Date
2020-03-18T23:54:50.000
Closed Date
2020-03-18T23:54:43.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5ejkAAB
Lat Location
(32.88079698050244000,-96.85737212104867000)
20-00503250
Service Request Number: 20-00503250 • Address: 7326 MALABAR LN, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00503250
Address
7326 MALABAR LN, DALLAS, TX, 75230
City Council District
11
Department
Sanitation
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-10-01T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-10T15:43:18.000
Update Date
2020-05-14T16:33:20.000
Closed Date
2020-05-10T15:43:18.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCarIAAT
Lat Location
(32.90627592548980000,-96.77867337848713000)
20-00280667
Service Request Number: 20-00280667 • Address: 2410 W ILLINOIS AVE, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
20-00280667
Address
2410 W ILLINOIS AVE, DALLAS, TX, 75233
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T21:27:02.000
Update Date
2020-03-19T00:14:13.000
Closed Date
2020-03-18T21:27:02.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5eX0AAJ
Lat Location
(32.72018767945284000,-96.85759029244839000)
20-00280672
Service Request Number: 20-00280672 • Address: 9702 W FERRIS BRANCH BLVD, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00280672
Address
9702 W FERRIS BRANCH BLVD, DALLAS, TX, 75243
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-18T21:33:53.000
Update Date
2020-03-19T00:08:48.000
Closed Date
2020-03-18T21:33:53.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5eXLAAZ
Lat Location
(32.90322105818824000,-96.72514562361098000)
20-00502450
Service Request Number: 20-00502450 • Address: 1220 OAK PARK DR, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00502450
Address
1220 OAK PARK DR, DALLAS, TX, 75232
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-17T23:59:00.000
Status
Closed
Created Date
2020-05-14T15:01:22.000
Update Date
2020-05-14T16:00:37.000
Closed Date
2020-05-14T15:01:22.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VCZMJAA5
Lat Location
(32.68883063001977000,-96.84359263483196000)
20-00383131
Service Request Number: 20-00383131 • Address: 11180 HARRY HINES BLVD, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
20-00383131
Address
11180 HARRY HINES BLVD, DALLAS, TX, 75229
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T17:10:20.000
Update Date
2020-04-14T17:12:31.000
Closed Date
2020-04-14T17:10:20.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG7noAAD
Lat Location
(32.88844418108639000,-96.88840330756571000)
20-00280664
Service Request Number: 20-00280664 • Address: 2611 S HAMPTON RD, DALLAS, TX, 75224 • City Council District: 3
Service Request Number
20-00280664
Address
2611 S HAMPTON RD, DALLAS, TX, 75224
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T21:25:18.000
Update Date
2020-03-19T00:11:26.000
Closed Date
2020-03-18T21:25:18.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5eWlAAJ
Lat Location
(32.71983184478125400,-96.85716035590453000)
20-00383171
Service Request Number: 20-00383171 • Address: 2526 TALCO DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00383171
Address
2526 TALCO DR, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress (Duplicate)
Created Date
2020-04-14T17:21:18.000
Update Date
2020-04-14T17:21:27.000
Closed Date
2020-04-14T17:21:18.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TG7rlAAD
Lat Location
(32.68520782317557000,-96.77634650440093000)
20-00504753
Service Request Number: 20-00504753 • Address: 6903 CASA LOMA AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00504753
Address
6903 CASA LOMA AVE, DALLAS, TX, 75214
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-15T09:24:23.000
Update Date
2020-06-15T13:25:53.000
Closed Date
2020-05-15T09:24:23.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000VCfAVAA1
Lat Location
(32.81327675842258000,-96.74061277517613000)
20-00382821
Service Request Number: 20-00382821 • Address: 11398 HARRY HINES BLVD, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
20-00382821
Address
11398 HARRY HINES BLVD, DALLAS, TX, 75229
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T16:18:24.000
Update Date
2020-04-14T17:12:36.000
Closed Date
2020-04-14T16:18:24.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG7IHAA1
Lat Location
(32.89628445233735000,-96.89137998122793000)
20-00568423
Service Request Number: 20-00568423 • Address: 12160 COIT RD, DALLAS, TX, 75251 • City Council District: 11
Service Request Number
20-00568423
Address
12160 COIT RD, DALLAS, TX, 75251
City Council District
11
Department
Public Works
Service Request Type
Median/Right of Way Maintenance - PBW
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-06-12T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-30T08:35:06.000
Update Date
2020-07-12T01:08:42.000
Closed Date
2020-05-30T08:35:06.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000Vv0QnAAJ
Lat Location
(32.91429112370708000,-96.76911511039211000)
20-00653584
Service Request Number: 20-00653584 • Address: 4958 CORRIGAN AVE, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00653584
Address
4958 CORRIGAN AVE, DALLAS, TX, 75241
City Council District
8
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-06T23:59:00.000
Status
Closed
Created Date
2020-06-24T15:52:01.000
Update Date
2020-07-12T01:08:58.000
Closed Date
2020-06-24T15:52:01.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VyVa8AAF
Lat Location
(32.69146051009103400,-96.77382404452368000)
20-00216110
Service Request Number: 20-00216110 • Address: 6249 FENWAY ST, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00216110
Address
6249 FENWAY ST, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-02T15:17:20.000
Update Date
2020-04-14T16:46:35.000
Closed Date
2020-03-02T15:17:20.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Sng9MAAR
Lat Location
(32.72907301106935000,-96.71376627298127000)
20-00316746
Service Request Number: 20-00316746 • Address: 11419 GARLAND RD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00316746
Address
11419 GARLAND RD, DALLAS, TX, 75218
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-27T20:16:03.000
Update Date
2020-06-15T12:43:39.000
Closed Date
2020-03-27T20:16:03.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TE9rRAAT
Lat Location
(32.85017762949937000,-96.68230360144737000)
20-00280715
Service Request Number: 20-00280715 • Address: 3031 KENDALE DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00280715
Address
3031 KENDALE DR, DALLAS, TX, 75220
City Council District
6
Department
Public Works
Service Request Type
Flooding - Emergency - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-21T23:59:00.000
Status
Closed
Created Date
2020-03-18T22:43:52.000
Update Date
2020-03-19T01:28:28.000
Closed Date
2020-03-18T22:43:52.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5efJAAR
Lat Location
(32.86115562065382000,-96.87225445284244000)
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