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311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00280743
Service Request Number: 20-00280743 • Address: 13600 CITY VIEW AVE, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
20-00280743
Address
13600 CITY VIEW AVE, DALLAS, TX, 75240
City Council District
11
Department
Public Works
Service Request Type
Pot Hole - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-19T00:29:49.000
Update Date
2020-03-19T01:02:03.000
Closed Date
2020-03-19T00:29:49.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5ekeAAB
Lat Location
(32.93295009929653000,-96.81634885817678000)
20-00502953
Service Request Number: 20-00502953 • Address: 3518 JUDGE DUPREE DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00502953
Address
3518 JUDGE DUPREE DR, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-14T15:57:11.000
Update Date
2020-05-14T15:59:35.000
Closed Date
2020-05-14T15:57:11.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000VCaIJAA1
Lat Location
(32.66555226460580000,-96.76434181270928000)
19-01483816
Service Request Number: 19-01483816 • Address: 12131 DRUJON LN, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
19-01483816
Address
12131 DRUJON LN, DALLAS, TX, 75244
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-01-09T00:59:00.000
Status
Closed
Created Date
2019-12-31T09:58:42.000
Update Date
2020-07-12T01:08:46.000
Closed Date
2019-12-31T09:58:42.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000PzOwLAAV
Lat Location
(32.91343978899538000,-96.82357250816550000)
20-00336866
Service Request Number: 20-00336866 • Address: 2742 MARJORIE AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00336866
Address
2742 MARJORIE AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-02T13:04:02.000
Update Date
2020-05-14T15:49:21.000
Closed Date
2020-04-02T13:04:02.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TEmEgAAL
Lat Location
(32.69716927730297600,-96.77910051427924000)
20-00615906
Service Request Number: 20-00615906 • Address: 2680 MARFA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00615906
Address
2680 MARFA AVE, DALLAS, TX, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-06-16T23:59:00.000
Status
Closed
Created Date
2020-06-15T10:04:00.000
Update Date
2020-06-15T13:33:43.000
Closed Date
2020-06-15T10:04:00.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VwyOBAAZ
Lat Location
(32.71057881052272600,-96.78415355522780000)
20-00503067
Service Request Number: 20-00503067 • Address: 2627 FOREMAN ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00503067
Address
2627 FOREMAN ST, DALLAS, TX, 75210
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-14T16:12:08.000
Update Date
2020-05-14T16:18:16.000
Closed Date
2020-05-14T16:12:08.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000VCaVqAAL
Lat Location
(32.77524317252656000,-96.74503993282974000)
20-00376775
Service Request Number: 20-00376775 • Address: 17225 LECHLADE LN, DALLAS, TX, 75252 • City Council District: 11
Service Request Number
20-00376775
Address
17225 LECHLADE LN, DALLAS, TX, 75252
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Missed Bulk/Brush - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-22T23:59:00.000
Status
Closed
Created Date
2020-04-13T14:57:57.000
Update Date
2020-04-14T17:11:14.000
Closed Date
2020-04-13T14:57:57.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFwjhAAD
Lat Location
(32.98592705177415000,-96.80587250333164000)
20-00383209
Service Request Number: 20-00383209 • Address: 11920 INWOOD RD, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
20-00383209
Address
11920 INWOOD RD, DALLAS, TX, 75244
City Council District
13
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T17:30:22.000
Update Date
2020-04-14T17:33:03.000
Closed Date
2020-04-14T17:30:22.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG7vsAAD
Lat Location
(32.91157224995201000,-96.81831360876448000)
20-00615301
Service Request Number: 20-00615301 • Address: 2646 JONESBORO AVE, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00615301
Address
2646 JONESBORO AVE, DALLAS, TX, 75228
City Council District
7
Department
Public Works
Service Request Type
Sidewalk Replacement Program - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-29T23:59:00.000
Status
Closed
Created Date
2020-06-15T08:48:35.000
Update Date
2020-06-15T12:55:10.000
Closed Date
2020-06-15T08:48:35.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Vwx0rAAB
Lat Location
(32.81776829085644000,-96.66970178385273000)
20-00031200
Service Request Number: 20-00031200 • Address: 2300 ALASKA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00031200
Address
2300 ALASKA AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-10T13:24:46.000
Update Date
2020-04-29T16:15:46.000
Closed Date
2020-01-10T13:24:46.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Q0eL7AAJ
Lat Location
(32.72016307616573000,-96.81561482557049000)
20-00444223
Service Request Number: 20-00444223 • Address: 4211 HAMILTON AVE, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00444223
Address
4211 HAMILTON AVE, DALLAS, TX, 75210
City Council District
7
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-13T23:59:00.000
Status
New
Created Date
2020-04-29T16:24:21.000
Update Date
2020-04-29T16:24:32.000
Closed Date
2020-04-29T16:24:21.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UDUjHAAX
Lat Location
(32.77553836672473000,-96.75054953274491000)
20-00435578
Service Request Number: 20-00435578 • Address: 919 CLIFFDALE AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00435578
Address
919 CLIFFDALE AVE, DALLAS, TX, 75211
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-01T23:59:00.000
Status
Closed
Created Date
2020-04-28T09:33:24.000
Update Date
2020-04-29T15:46:36.000
Closed Date
2020-04-28T09:33:24.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UDEyBAAX
Lat Location
(32.75307029392024600,-96.86642128571697000)
20-00616080
Service Request Number: 20-00616080 • Address: SIDNEY ST & WELLINGTON ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00616080
Address
SIDNEY ST & WELLINGTON ST, DALLAS, TX, 75210
City Council District
7
Department
Transportation
Service Request Type
Traffic Sign - Knockdown - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-06-19T23:59:00.000
Status
Closed
Created Date
2020-06-15T10:26:20.000
Update Date
2020-06-15T13:04:12.000
Closed Date
2020-06-15T10:26:20.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000Vwyp2AAB
Lat Location
(32.76305351432378600,-96.74319092646600000)
20-00253014
Service Request Number: 20-00253014 • Address: 750 JONELLE AVE, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00253014
Address
750 JONELLE AVE, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-11T14:53:55.000
Update Date
2020-04-29T15:44:28.000
Closed Date
2020-03-11T14:53:55.000
Priority
Standard
Method Received Description
Internal
Unique Key
500t000000T4mIlAAJ
Lat Location
(32.72578997870063000,-96.70893514645233000)
20-00407198
Service Request Number: 20-00407198 • Address: 123 S GOOD LATIMER EXPY, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
20-00407198
Address
123 S GOOD LATIMER EXPY, DALLAS, TX, 75226
City Council District
2
Department
Public Works
Service Request Type
Lid Cover Broken - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-05T23:59:00.000
Status
Closed
Created Date
2020-04-21T09:03:25.000
Update Date
2020-07-12T01:09:14.000
Closed Date
2020-04-21T09:03:25.000
Outcome
Work Not Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000UUSbRAAX
Lat Location
(32.78316208790321000,-96.78636575123012000)
20-00277088
Service Request Number: 20-00277088 • Address: 3315 CRESTVIEW DR, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-00277088
Address
3315 CRESTVIEW DR, DALLAS, TX, 75235
City Council District
2
Department
Public Works
Service Request Type
Pot Hole - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-18T10:01:21.000
Update Date
2020-07-12T01:07:02.000
Closed Date
2020-03-18T10:01:21.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5Y55AAF
Lat Location
(32.82325701322779600,-96.82360120324553000)
19-01475805
Service Request Number: 19-01475805 • Address: 11650 FEATHERBROOK DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
19-01475805
Address
11650 FEATHERBROOK DR, DALLAS, TX, 75228
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2019-12-27T17:26:57.000
Update Date
2020-04-29T16:29:44.000
Closed Date
2019-12-27T17:26:57.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Pz7nvAAB
Lat Location
(32.84973945265742400,-96.66074505075530000)
20-00211133
Service Request Number: 20-00211133 • Address: 6523 LAKEWOOD BLVD, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-00211133
Address
6523 LAKEWOOD BLVD, DALLAS, TX, 75214
City Council District
9
Department
Transportation
Service Request Type
Speed Limit Change Request - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-05-01T23:59:00.000
Status
Closed
Created Date
2020-02-29T12:00:51.000
Update Date
2020-07-12T01:09:10.000
Closed Date
2020-02-29T12:00:51.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000RmYBsAAN
Lat Location
(32.81816989367275000,-96.75079744099638000)
20-00262666
Service Request Number: 20-00262666 • Address: 3712 OPAL AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00262666
Address
3712 OPAL AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-13T15:54:15.000
Update Date
2020-04-29T16:12:59.000
Closed Date
2020-03-13T15:54:15.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T560GAAR
Lat Location
(32.70416930735320000,-96.79778286085019000)
20-00133280
Service Request Number: 20-00133280 • Address: 5336 PHILIP AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
20-00133280
Address
5336 PHILIP AVE, DALLAS, TX, 75223
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2020-02-10T00:59:00.000
Status
Closed
Created Date
2020-02-08T10:05:21.000
Update Date
2020-02-08T10:48:58.000
Closed Date
2020-02-08T10:05:21.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000R5ftmAAB
Lat Location
(32.79210293563732400,-96.75073252107859000)
20-00444082
Service Request Number: 20-00444082 • Address: 9664 WALNUT ST, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00444082
Address
9664 WALNUT ST, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-05-01T23:59:00.000
Status
Closed
Created Date
2020-04-29T16:02:00.000
Update Date
2020-04-29T16:15:57.000
Closed Date
2020-04-29T16:02:00.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000UDUSLAA5
Lat Location
(32.92400799472343000,-96.72069437823210000)
20-00280754
Service Request Number: 20-00280754 • Address: 5936 MILITARY PKWY, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00280754
Address
5936 MILITARY PKWY, DALLAS, TX, 75227
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Police Assist - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-19T01:34:03.000
Update Date
2020-03-19T02:18:16.000
Closed Date
2020-03-19T01:34:03.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5erAAAR
Lat Location
(32.77738291951258000,-96.71721377465514000)
20-00373311
Service Request Number: 20-00373311 • Address: 13962 COIT RD, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
20-00373311
Address
13962 COIT RD, DALLAS, TX, 75240
City Council District
11
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-13T08:00:24.000
Update Date
2020-04-14T17:47:42.000
Closed Date
2020-04-13T08:00:24.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFqpeAAD
Lat Location
(32.93776461887659000,-96.76880706828717000)
20-00562041
Service Request Number: 20-00562041 • Address: 7703 MARQUETTE ST, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-00562041
Address
7703 MARQUETTE ST, DALLAS, TX, 75225
City Council District
13
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-06-12T23:59:00.000
Status
Closed
Created Date
2020-05-29T18:52:50.000
Update Date
2020-06-15T13:32:53.000
Closed Date
2020-05-29T18:52:50.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VulGtAAJ
Lat Location
(32.86203491470373500,-96.77492812312143000)
20-00587023
Service Request Number: 20-00587023 • Address: 4535 REIGER AVE, DALLAS, TX, 75246 • City Council District: 2
Service Request Number
20-00587023
Address
4535 REIGER AVE, DALLAS, TX, 75246
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed (Duplicate)
Created Date
2020-06-05T17:04:45.000
Update Date
2020-06-15T13:23:41.000
Closed Date
2020-06-05T17:04:45.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VvnmMAAR
Lat Location
(32.79318113051541400,-96.76867149026950000)
20-00383263
Service Request Number: 20-00383263 • Address: 4620 MCKINNEY AVE, DALLAS, TX, 75205 • City Council District: 14
Service Request Number
20-00383263
Address
4620 MCKINNEY AVE, DALLAS, TX, 75205
City Council District
14
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T17:52:36.000
Update Date
2020-04-14T17:55:45.000
Closed Date
2020-04-14T17:52:36.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG82yAAD
Lat Location
(32.82306600353187000,-96.78729806602765000)
20-00280769
Service Request Number: 20-00280769 • Address: 3800 BOWSER AVE, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
20-00280769
Address
3800 BOWSER AVE, DALLAS, TX, 75219
City Council District
14
Department
Public Works
Service Request Type
Pot Hole - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-19T02:14:57.000
Update Date
2020-03-19T02:19:10.000
Closed Date
2020-03-19T02:14:57.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5euyAAB
Lat Location
(32.81280880761014600,-96.80470638538864000)
20-00912091
Service Request Number: 20-00912091 • Address: CROZIER ST & MARBURG ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00912091
Address
CROZIER ST & MARBURG ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation
Service Request Type
Traffic Sign - Knockdown - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-09-15T23:59:00.000
Status
Closed
Created Date
2020-09-09T11:38:07.000
Update Date
2020-09-09T14:55:03.000
Closed Date
2020-09-09T11:38:07.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000Yo106AAB
Lat Location
(32.75396773173383000,-96.75905050811062000)
20-00280757
Service Request Number: 20-00280757 • Address: 11200 LUNA RD, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
20-00280757
Address
11200 LUNA RD, DALLAS, TX, 75229
City Council District
6
Department
Public Works
Service Request Type
High Water Flooded Roadway Alarm Warning System - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-21T23:59:00.000
Status
Closed
Created Date
2020-03-19T01:39:32.000
Update Date
2020-03-19T02:25:09.000
Closed Date
2020-03-19T01:39:32.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5ereAAB
Lat Location
(32.88869085882305000,-96.91871494264001000)
20-00383234
Service Request Number: 20-00383234 • Address: 2515 E PENTAGON PKWY, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00383234
Address
2515 E PENTAGON PKWY, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress (Duplicate)
Created Date
2020-04-14T17:40:22.000
Update Date
2020-04-14T17:40:34.000
Closed Date
2020-04-14T17:40:22.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TG7ywAAD
Lat Location
(32.68457369018486000,-96.77678206003043000)
20-00383027
Service Request Number: 20-00383027 • Address: 1811 GOLDWOOD DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-00383027
Address
1811 GOLDWOOD DR, DALLAS, TX, 75232
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-14T16:48:45.000
Update Date
2020-04-14T18:34:47.000
Closed Date
2020-04-14T16:48:45.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG7d5AAD
Lat Location
(32.65712632169874000,-96.84686447828209000)
20-00562335
Service Request Number: 20-00562335 • Address: 8931 PRESTON RD, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-00562335
Address
8931 PRESTON RD, DALLAS, TX, 75225
City Council District
13
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-06-12T23:59:00.000
Status
Closed
Created Date
2020-05-29T23:20:16.000
Update Date
2020-06-15T13:33:24.000
Closed Date
2020-05-29T23:20:16.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Vum1vAAB
Lat Location
(32.87142332887507500,-96.80421557259278000)
20-00383241
Service Request Number: 20-00383241 • Address: 4950 W ILLINOIS AVE, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
20-00383241
Address
4950 W ILLINOIS AVE, DALLAS, TX, 75211
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T17:43:14.000
Update Date
2020-04-14T17:45:38.000
Closed Date
2020-04-14T17:43:14.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG804AAD
Lat Location
(32.72036326507462400,-96.90716310071215000)
20-00777232
Service Request Number: 20-00777232 • Address: CENTRAL RAMP & L B J RAMP EB, DALLAS, TX, 75251 • City Council District: 11
Service Request Number
20-00777232
Address
CENTRAL RAMP & L B J RAMP EB, DALLAS, TX, 75251
City Council District
11
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-08-03T23:59:00.000
Status
Closed
Created Date
2020-07-28T22:24:28.000
Update Date
2020-07-29T06:53:02.000
Closed Date
2020-07-28T22:24:28.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000XeOfyAAF
Lat Location
(32.92379423807303600,-96.76949899320064000)
20-00502986
Service Request Number: 20-00502986 • Address: 3528 JUDGE DUPREE DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00502986
Address
3528 JUDGE DUPREE DR, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-14T16:00:55.000
Update Date
2020-05-14T16:02:51.000
Closed Date
2020-05-14T16:00:55.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000VCaKUAA1
Lat Location
(32.66563006828544000,-96.76417909149065000)
20-00776843
Service Request Number: 20-00776843 • Address: W CLARENDON DR & S WESTMORELAND RD, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00776843
Address
W CLARENDON DR & S WESTMORELAND RD, DALLAS, TX, 75211
City Council District
1
Department
Transportation
Service Request Type
Traffic Signal - Other Dispatch - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-08-03T23:59:00.000
Status
Closed
Created Date
2020-07-28T17:52:45.000
Update Date
2020-07-29T07:01:20.000
Closed Date
2020-07-28T17:52:45.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000XeNBPAA3
Lat Location
(32.73491300361898500,-96.87434827582044000)
20-00382838
Service Request Number: 20-00382838 • Address: 821 ALLEN ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-00382838
Address
821 ALLEN ST, DALLAS, TX, 75204
City Council District
14
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-14T16:21:02.000
Update Date
2020-04-14T18:24:02.000
Closed Date
2020-04-14T16:21:02.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG7KDAA1
Lat Location
(32.79065913610245500,-96.78977248043533000)
20-00382986
Service Request Number: 20-00382986 • Address: 1001 N COCKRELL HILL RD, DALLAS, TX, 75211 • City Council District: 6
Service Request Number
20-00382986
Address
1001 N COCKRELL HILL RD, DALLAS, TX, 75211
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T16:42:34.000
Update Date
2020-04-14T18:33:28.000
Closed Date
2020-04-14T16:42:34.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG7ZIAA1
Lat Location
(32.75136983908837600,-96.89166946171429000)
20-00617477
Service Request Number: 20-00617477 • Address: 1527 KINGSLEY DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00617477
Address
1527 KINGSLEY DR, DALLAS, TX, 75216
City Council District
4
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2020-06-16T23:59:00.000
Status
Closed
Created Date
2020-06-15T13:28:01.000
Update Date
2020-06-15T13:28:07.000
Closed Date
2020-06-15T13:28:01.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Vx26XAAR
Lat Location
(32.68611110944413400,-96.79931425411762000)
20-00503041
Service Request Number: 20-00503041 • Address: 200 CHARLEMAGNE DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00503041
Address
200 CHARLEMAGNE DR, DALLAS, TX, 75216
City Council District
4
Department
Public Works
Service Request Type
Median/Right of Way Maintenance - PBW
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-05-28T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-14T15:45:18.000
Update Date
2020-05-14T16:07:23.000
Closed Date
2020-05-14T15:45:18.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000VCaOgAAL
Lat Location
(32.69444085772395400,-96.82118439528833000)
20-00383254
Service Request Number: 20-00383254 • Address: 4950 W ILLINOIS AVE, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
20-00383254
Address
4950 W ILLINOIS AVE, DALLAS, TX, 75211
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T17:48:58.000
Update Date
2020-04-14T17:51:18.000
Closed Date
2020-04-14T17:48:58.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG81vAAD
Lat Location
(32.72036326507462400,-96.90716310071215000)
20-00180035
Service Request Number: 20-00180035 • Address: 4622 LIVE OAK ST, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-00180035
Address
4622 LIVE OAK ST, DALLAS, TX, 75204
City Council District
2
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-04-24T23:59:00.000
Status
Closed
Created Date
2020-02-21T10:15:54.000
Update Date
2020-04-14T18:30:23.000
Closed Date
2020-02-21T10:15:54.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000RlM3zAAF
Lat Location
(32.80067789890420000,-96.77474293668554000)
20-00252271
Service Request Number: 20-00252271 • Address: 4500 E R L THORNTON FWY EB, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
20-00252271
Address
4500 E R L THORNTON FWY EB, DALLAS, TX, 75223
City Council District
2
Department
Sanitation
Service Request Type
Storm Brush/Debris - SAN
Overall Service Request Due Date
2020-03-12T23:59:00.000
Status
Closed
Created Date
2020-03-11T13:19:51.000
Update Date
2020-07-12T01:07:59.000
Closed Date
2020-03-11T13:19:51.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T4kzrAAB
Lat Location
(32.78862522895787600,-96.76407893066711000)
20-00051781
Service Request Number: 20-00051781 • Address: 1402 TAPERWICKE DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-00051781
Address
1402 TAPERWICKE DR, DALLAS, TX, 75232
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-01-25T00:59:00.000
Status
Closed
Created Date
2020-01-16T12:38:37.000
Update Date
2020-07-12T01:08:11.000
Closed Date
2020-01-16T12:38:37.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000R2bKiAAJ
Lat Location
(32.65174342520861000,-96.84388713327372000)
20-00045155
Service Request Number: 20-00045155 • Address: 3340 REED LN, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00045155
Address
3340 REED LN, DALLAS, TX, 75215
City Council District
7
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-01-25T00:59:00.000
Status
Closed
Created Date
2020-01-14T23:23:50.000
Update Date
2020-07-12T01:08:53.000
Closed Date
2020-01-14T23:23:50.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000Q1JE7AAN
Lat Location
(32.76387281563165000,-96.75066620241740000)
20-00280775
Service Request Number: 20-00280775 • Address: 3500 REAGAN ST, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
20-00280775
Address
3500 REAGAN ST, DALLAS, TX, 75219
City Council District
14
Department
Public Works
Service Request Type
Pot Hole - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-19T02:56:03.000
Update Date
2020-03-19T03:13:45.000
Closed Date
2020-03-19T02:56:03.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5ez4AAB
Lat Location
(32.81287869582623000,-96.80660771318112000)
20-00280738
Service Request Number: 20-00280738 • Address: 8158 ELAINE DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00280738
Address
8158 ELAINE DR, DALLAS, TX, 75227
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-18T23:58:11.000
Update Date
2020-03-19T03:08:54.000
Closed Date
2020-03-18T23:58:11.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5ejuAAB
Lat Location
(32.77195946691848000,-96.68021554445622000)
20-00280751
Service Request Number: 20-00280751 • Address: 2325 BLUFFTON DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00280751
Address
2325 BLUFFTON DR, DALLAS, TX, 75228
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-19T01:09:07.000
Update Date
2020-03-19T03:28:25.000
Closed Date
2020-03-19T01:09:07.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5epOAAR
Lat Location
(32.81252660324699400,-96.67644394801030000)
20-00280777
Service Request Number: 20-00280777 • Address: 3040 KINGS RD, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
20-00280777
Address
3040 KINGS RD, DALLAS, TX, 75219
City Council District
2
Department
Public Works
Service Request Type
Pot Hole - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-19T03:21:27.000
Update Date
2020-03-19T03:26:01.000
Closed Date
2020-03-19T03:21:27.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5f0vAAB
Lat Location
(32.81787469160136000,-96.82055147487642000)
20-00280774
Service Request Number: 20-00280774 • Address: 11300 TANTOR RD, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
20-00280774
Address
11300 TANTOR RD, DALLAS, TX, 75229
City Council District
6
Department
Public Works
Service Request Type
High Water Flooded Roadway Alarm Warning System - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-21T23:59:00.000
Status
Closed
Created Date
2020-03-19T02:40:33.000
Update Date
2020-03-19T02:44:12.000
Closed Date
2020-03-19T02:40:33.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5excAAB
Lat Location
(32.89328530214298000,-96.91214958901499000)
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