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311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00370667
Service Request Number: 20-00370667 • Address: 934 GREEN COVE LN, DALLAS, TX, 75232 • City Council District: 4
Service Request Number
20-00370667
Address
934 GREEN COVE LN, DALLAS, TX, 75232
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Bulk/Brush - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-21T23:59:00.000
Status
Closed
Created Date
2020-04-11T07:26:06.000
Update Date
2020-04-14T09:14:49.000
Closed Date
2020-04-11T07:26:06.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFmFBAA1
Lat Location
(32.68423764253131500,-96.83826066699362000)
20-00764825
Service Request Number: 20-00764825 • Address: SCHROEDER RD & OBERLIN DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00764825
Address
SCHROEDER RD & OBERLIN DR, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-07-24T15:30:55.000
Update Date
2020-07-28T17:39:39.000
Closed Date
2020-07-24T15:30:55.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000XdaLMAAZ
Lat Location
(32.91022233103529000,-96.76300038704578000)
20-00098040
Service Request Number: 20-00098040 • Address: 11239 PARK CENTRAL PL, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00098040
Address
11239 PARK CENTRAL PL, DALLAS, TX, 75230
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-02-06T00:59:00.000
Status
Closed
Created Date
2020-01-29T15:49:36.000
Update Date
2020-07-12T01:09:05.000
Closed Date
2020-01-29T15:49:36.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
311-App
Unique Key
500t000000R4JRkAAN
Lat Location
(32.90212669703912000,-96.77103801061044000)
20-00912477
Service Request Number: 20-00912477 • Address: 10101 IRONWOOD LN, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
20-00912477
Address
10101 IRONWOOD LN, DALLAS, TX, 75249
City Council District
3
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-09-11T23:59:00.000
Status
Closed
Created Date
2020-09-09T12:23:52.000
Update Date
2020-09-09T14:15:36.000
Closed Date
2020-09-09T12:23:52.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Yo21HAAR
Lat Location
(32.62382491877822000,-96.94531351698136000)
20-00895351
Service Request Number: 20-00895351 • Address: 6611 HOLLIS AVE, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00895351
Address
6611 HOLLIS AVE, DALLAS, TX, 75227
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-09-03T10:13:45.000
Update Date
2020-09-09T14:23:02.000
Closed Date
2020-09-03T10:13:45.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000YkX1LAAV
Lat Location
(32.76738710783414000,-96.70680276372642000)
20-00770856
Service Request Number: 20-00770856 • Address: 3523 CARL ST, DALLAS • City Council District: 7
Service Request Number
20-00770856
Address
3523 CARL ST, DALLAS
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-07-27T13:21:03.000
Update Date
2020-09-09T14:01:19.000
Closed Date
2020-07-27T13:21:03.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000XdztjAAB
Lat Location
(32.77197461951868000,-96.75605001979062000)
20-00274789
Service Request Number: 20-00274789 • Address: 9200 JULIUS SCHEPPS FWY NB, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00274789
Address
9200 JULIUS SCHEPPS FWY NB, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-17T15:34:49.000
Update Date
2020-03-17T15:36:29.000
Closed Date
2020-03-17T15:34:49.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5SxbAAF
Lat Location
(32.68525251992824000,-96.74675396471800000)
20-00268323
Service Request Number: 20-00268323 • Address: 7247 EDGERTON DR, DALLAS, TX, 75231 • City Council District: 9
Service Request Number
20-00268323
Address
7247 EDGERTON DR, DALLAS, TX, 75231
City Council District
9
Department
Public Works
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-03-16T12:52:29.000
Update Date
2020-03-17T14:51:56.000
Closed Date
2020-03-16T12:52:29.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5GzaAAF
Lat Location
(32.85616422353404000,-96.73642597356482000)
20-00378580
Service Request Number: 20-00378580 • Address: 5047 CLEVELAND RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00378580
Address
5047 CLEVELAND RD, DALLAS, TX, 75241
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-14T07:38:53.000
Update Date
2020-04-14T08:59:14.000
Closed Date
2020-04-14T07:38:53.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG0C3AAL
Lat Location
(32.64135738708648000,-96.73734261392849000)
20-00443766
Service Request Number: 20-00443766 • Address: 4428 MAIN ST, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
20-00443766
Address
4428 MAIN ST, DALLAS, TX, 75226
City Council District
2
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-05-01T23:59:00.000
Status
Closed
Created Date
2020-04-29T15:24:11.000
Update Date
2020-04-29T15:26:32.000
Closed Date
2020-04-29T15:24:11.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000UDTdiAAH
Lat Location
(32.79087887312025600,-96.76773374879126000)
20-00351185
Service Request Number: 20-00351185 • Address: 8900 STULTS RD, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00351185
Address
8900 STULTS RD, DALLAS, TX, 75243
City Council District
10
Department
Water Utilities
Service Request Type
Inlet/Storm Drain Cleaning - DWU
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-20T23:59:00.000
Status
Closed
Created Date
2020-04-06T22:01:13.000
Update Date
2020-04-14T09:26:00.000
Closed Date
2020-04-06T22:01:13.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFDTqAAP
Lat Location
(32.90478481792248000,-96.75026514787724000)
20-00776420
Service Request Number: 20-00776420 • Address: 6125 SINGING HILLS DR, DALLAS • City Council District: 3
Service Request Number
20-00776420
Address
6125 SINGING HILLS DR, DALLAS
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2020-07-29T23:59:00.000
Status
Closed
Created Date
2020-07-28T16:16:16.000
Update Date
2020-07-28T17:50:02.000
Closed Date
2020-07-28T16:16:16.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000XeLz2AAF
Lat Location
(32.67307124277796500,-96.80389745931360000)
20-00264051
Service Request Number: 20-00264051 • Address: 3430 INGERSOLL ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00264051
Address
3430 INGERSOLL ST, DALLAS, TX, 75212
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-14T12:41:05.000
Update Date
2020-03-17T15:01:57.000
Closed Date
2020-03-14T12:41:05.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T58c9AAB
Lat Location
(32.78405006225869000,-96.90678760406901000)
19-01470394
Service Request Number: 19-01470394 • Address: 5237 TERRY ST, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
19-01470394
Address
5237 TERRY ST, DALLAS, TX, 75223
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2019-12-26T15:57:36.000
Update Date
2020-03-17T14:54:52.000
Closed Date
2019-12-26T15:57:36.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Pyx7WAAR
Lat Location
(32.79533983225232400,-96.75749210109333000)
20-00134841
Service Request Number: 20-00134841 • Address: 512 WAYNE ST, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
20-00134841
Address
512 WAYNE ST, DALLAS, TX, 75223
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-09T10:25:45.000
Update Date
2020-03-17T15:38:49.000
Closed Date
2020-02-09T10:25:45.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000R5ik9AAB
Lat Location
(32.79931501182847600,-96.75211250061439000)
20-00218704
Service Request Number: 20-00218704 • Address: 659 HOLCOMB RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00218704
Address
659 HOLCOMB RD, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-03T10:40:22.000
Update Date
2020-03-17T15:33:16.000
Closed Date
2020-03-03T10:40:22.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Snn0qAAB
Lat Location
(32.72278231893069000,-96.67433879658982000)
20-00192804
Service Request Number: 20-00192804 • Address: 4620 S LAMAR ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00192804
Address
4620 S LAMAR ST, DALLAS, TX, 75215
City Council District
7
Department
Public Works
Service Request Type
Paving Reconstruction Project - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-02-18T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-02-03T13:09:50.000
Update Date
2020-07-12T01:08:09.000
Closed Date
2020-02-03T13:09:50.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000Rlr1sAAB
Lat Location
(32.74793283033227500,-96.76452257943573000)
20-00609956
Service Request Number: 20-00609956 • Address: 1500 JOHN WEST RD, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00609956
Address
1500 JOHN WEST RD, DALLAS, TX, 75228
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-06-12T12:01:06.000
Update Date
2020-06-15T10:17:46.000
Closed Date
2020-06-12T12:01:06.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VwkUbAAJ
Lat Location
(32.80688685464618000,-96.69073532758269000)
20-00458238
Service Request Number: 20-00458238 • Address: 2612 DURHAM RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00458238
Address
2612 DURHAM RD, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-04T10:13:15.000
Update Date
2020-09-09T14:10:36.000
Closed Date
2020-05-04T10:13:15.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VAfy4AAD
Lat Location
(32.67807393408305000,-96.77827076977933000)
20-00378821
Service Request Number: 20-00378821 • Address: 4702 EAST GRAND AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
20-00378821
Address
4702 EAST GRAND AVE, DALLAS, TX, 75223
City Council District
2
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T08:43:00.000
Update Date
2020-04-14T08:46:56.000
Closed Date
2020-04-14T08:43:00.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG0k4AAD
Lat Location
(32.78555784902633000,-96.75631229157376000)
20-00128370
Service Request Number: 20-00128370 • Address: 2107 WINSTED DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-00128370
Address
2107 WINSTED DR, DALLAS, TX, 75214
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-07T00:15:57.000
Update Date
2020-03-17T14:59:07.000
Closed Date
2020-02-07T00:15:57.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000R5UiEAAV
Lat Location
(32.81305840669616500,-96.72721058046558000)
20-00495493
Service Request Number: 20-00495493 • Address: 817 S ROSEMONT AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00495493
Address
817 S ROSEMONT AVE, DALLAS, TX, 75208
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-05-13T11:24:01.000
Update Date
2020-05-14T12:31:09.000
Closed Date
2020-05-13T11:24:01.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCK60AAH
Lat Location
(32.73850023383342000,-96.84800903902597000)
20-00271036
Service Request Number: 20-00271036 • Address: 7207 ARBORCREST DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-00271036
Address
7207 ARBORCREST DR, DALLAS, TX, 75232
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-16T23:48:27.000
Update Date
2020-03-17T15:38:29.000
Closed Date
2020-03-16T23:48:27.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5Li6AAF
Lat Location
(32.65972793670246000,-96.82763514996225000)
20-00065889
Service Request Number: 20-00065889 • Address: 619 GRANDVIEW AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
20-00065889
Address
619 GRANDVIEW AVE, DALLAS, TX, 75223
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-21T13:54:32.000
Update Date
2020-03-17T14:43:06.000
Closed Date
2020-01-21T13:54:32.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000R368uAAB
Lat Location
(32.79984105021020500,-96.74986604417005000)
20-00198926
Service Request Number: 20-00198926 • Address: 206 TERRACE DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00198926
Address
206 TERRACE DR, DALLAS, TX, 75224
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-26T14:20:25.000
Update Date
2020-03-17T15:27:28.000
Closed Date
2020-02-26T14:20:25.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000Rm5grAAB
Lat Location
(32.71586010885447000,-96.82493662596950000)
20-00911437
Service Request Number: 20-00911437 • Address: 10504 LAKE GARDENS DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00911437
Address
10504 LAKE GARDENS DR, DALLAS, TX, 75218
City Council District
9
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-09-11T23:59:00.000
Status
Closed
Created Date
2020-09-09T10:05:19.000
Update Date
2020-09-09T14:24:12.000
Closed Date
2020-09-09T10:05:19.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Ynz4LAAR
Lat Location
(32.84589973796945000,-96.69397684385600000)
19-01265160
Service Request Number: 19-01265160 • Address: 12811 C F HAWN FWY WB, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
19-01265160
Address
12811 C F HAWN FWY WB, DALLAS, TX, 75253
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-11-05T00:59:00.000
Status
Closed
Created Date
2019-10-28T11:50:02.000
Update Date
2020-07-12T01:07:50.000
Closed Date
2019-10-28T11:50:02.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000NtSm2AAF
Lat Location
(32.67994389586222000,-96.60969885064824000)
20-00500677
Service Request Number: 20-00500677 • Address: 8816 FENCHURCH RD, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-00500677
Address
8816 FENCHURCH RD, DALLAS, TX, 75238
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-05-14T11:24:37.000
Update Date
2020-05-14T11:58:22.000
Closed Date
2020-05-14T11:24:37.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000VCVLsAAP
Lat Location
(32.86826900293436000,-96.71510758247518000)
20-00776622
Service Request Number: 20-00776622 • Address: 6643 PRAIRIE FLOWER TRL, DALLAS • City Council District: 7
Service Request Number
20-00776622
Address
6643 PRAIRIE FLOWER TRL, DALLAS
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-07-31T23:59:00.000
Status
Closed
Created Date
2020-07-28T16:47:36.000
Update Date
2020-07-28T18:06:19.000
Closed Date
2020-07-28T16:47:36.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000XeMLqAAN
Lat Location
(32.77943585391374000,-96.70354044303531000)
20-00447719
Service Request Number: 20-00447719 • Address: 2560 GLENFIELD AVE, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
20-00447719
Address
2560 GLENFIELD AVE, DALLAS, TX, 75233
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-07T23:59:00.000
Status
Closed
Created Date
2020-04-30T13:55:50.000
Update Date
2020-07-12T01:09:01.000
Closed Date
2020-04-30T13:55:50.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UDbzmAAD
Lat Location
(32.71676422512011000,-96.86138181741549000)
20-00134280
Service Request Number: 20-00134280 • Address: 4226 2ND AVE, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00134280
Address
4226 2ND AVE, DALLAS, TX, 75210
City Council District
7
Department
Police Department
Service Request Type
Narcotics/Vice Complaint - DPD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-02-08T16:57:18.000
Update Date
2020-07-12T01:09:11.000
Closed Date
2020-02-08T16:57:18.000
Outcome
Request Documented
Priority
Standard
Method Received Description
API
Unique Key
500t000000R5hT7AAJ
Lat Location
(32.76521688432942600,-96.74935388911500000)
20-00272130
Service Request Number: 20-00272130 • Address: 5218 WATEKA DR, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
20-00272130
Address
5218 WATEKA DR, DALLAS, TX, 75209
City Council District
2
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-05-19T23:59:00.000
Status
Closed
Created Date
2020-03-17T10:05:16.000
Update Date
2020-03-17T15:33:36.000
Closed Date
2020-03-17T10:05:16.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5OOIAA3
Lat Location
(32.84404961803580400,-96.82269007829133000)
20-00776848
Service Request Number: 20-00776848 • Address: 3447 BRAHMA DR, DALLAS • City Council District: 8
Service Request Number
20-00776848
Address
3447 BRAHMA DR, DALLAS
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Wildlife - DAS
Overall Service Request Due Date
2020-09-09T23:59:00.000
Status
Closed
Created Date
2020-07-28T17:54:04.000
Update Date
2020-07-28T17:55:02.000
Closed Date
2020-07-28T17:54:04.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000XeNBtAAN
Lat Location
(32.65932590812721500,-96.76440873427809000)
20-00373416
Service Request Number: 20-00373416 • Address: 429 S BARNETT AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00373416
Address
429 S BARNETT AVE, DALLAS, TX, 75211
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-20T23:59:00.000
Status
Closed
Created Date
2020-04-13T08:22:19.000
Update Date
2020-07-12T01:07:57.000
Closed Date
2020-04-13T08:22:19.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFr2YAAT
Lat Location
(32.74208584744491000,-96.87156467844387000)
20-00235073
Service Request Number: 20-00235073 • Address: 9900 LANSDOWNE DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00235073
Address
9900 LANSDOWNE DR, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-06T16:06:10.000
Update Date
2020-03-17T15:15:57.000
Closed Date
2020-03-06T16:06:10.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000SnOx4AAF
Lat Location
(32.71698972528375000,-96.65261701451897000)
20-00268303
Service Request Number: 20-00268303 • Address: 5101 GOODMAN ST, DALLAS, TX, 75211 • City Council District: 6
Service Request Number
20-00268303
Address
5101 GOODMAN ST, DALLAS, TX, 75211
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-16T12:50:38.000
Update Date
2020-03-17T15:04:05.000
Closed Date
2020-03-16T12:50:38.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5GxUAAV
Lat Location
(32.75625001045508400,-96.91019229594185000)
20-00248091
Service Request Number: 20-00248091 • Address: RAVENDALE LN & ALDERSON ST, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00248091
Address
RAVENDALE LN & ALDERSON ST, DALLAS, TX, 75214
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-10T15:02:50.000
Update Date
2020-03-17T15:20:25.000
Closed Date
2020-03-10T15:02:50.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4cDbAAJ
Lat Location
(32.83831617181558000,-96.75515873020807000)
20-00265219
Service Request Number: 20-00265219 • Address: 1814 S POLK ST, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
20-00265219
Address
1814 S POLK ST, DALLAS, TX, 75224
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-15T12:40:31.000
Update Date
2020-03-17T14:59:20.000
Closed Date
2020-03-15T12:40:31.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5AdEAAV
Lat Location
(32.72722165455448400,-96.83997030214792000)
20-00378943
Service Request Number: 20-00378943 • Address: 4506 COLUMBIA AVE, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
20-00378943
Address
4506 COLUMBIA AVE, DALLAS, TX, 75226
City Council District
2
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T09:03:38.000
Update Date
2020-04-14T09:05:57.000
Closed Date
2020-04-14T09:03:38.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG0y6AAD
Lat Location
(32.79168705382816000,-96.76747318661809000)
20-00485137
Service Request Number: 20-00485137 • Address: 6225 MILITARY PKWY, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00485137
Address
6225 MILITARY PKWY, DALLAS, TX, 75227
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-05-11T11:04:27.000
Update Date
2020-05-14T12:34:23.000
Closed Date
2020-05-11T11:04:27.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VBvloAAD
Lat Location
(32.77525804722261400,-96.71158986508497000)
20-00374565
Service Request Number: 20-00374565 • Address: 722 SEABEACH RD, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-00374565
Address
722 SEABEACH RD, DALLAS, TX, 75232
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Missed Bulk/Brush - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-22T23:59:00.000
Status
Closed
Created Date
2020-04-13T10:46:43.000
Update Date
2020-04-14T09:08:31.000
Closed Date
2020-04-13T10:46:43.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFsxpAAD
Lat Location
(32.64831533342677000,-96.83343049272732000)
20-00361349
Service Request Number: 20-00361349 • Address: 10818 ALEDO DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00361349
Address
10818 ALEDO DR, DALLAS, TX, 75228
City Council District
9
Department
Sanitation
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-08T21:44:43.000
Update Date
2020-04-14T08:42:28.000
Closed Date
2020-04-08T21:44:43.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFVkcAAH
Lat Location
(32.84448595557948000,-96.68319513369875000)
20-00912895
Service Request Number: 20-00912895 • Address: 1134 BETTERTON CIR, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
20-00912895
Address
1134 BETTERTON CIR, DALLAS, TX, 75203
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-09-12T23:59:00.000
Status
Closed
Created Date
2020-09-09T13:20:55.000
Update Date
2020-09-09T13:36:35.000
Closed Date
2020-09-09T13:20:55.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000Yo3uQAAR
Lat Location
(32.74733103388916000,-96.80714288999559000)
20-00500689
Service Request Number: 20-00500689 • Address: 9633 FERRIS BRANCH BLVD, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00500689
Address
9633 FERRIS BRANCH BLVD, DALLAS, TX, 75243
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-14T11:25:55.000
Update Date
2020-05-14T12:28:51.000
Closed Date
2020-05-14T11:25:55.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VCVaWAAX
Lat Location
(32.90199521648370000,-96.72635263564740000)
20-00330721
Service Request Number: 20-00330721 • Address: CEDAR SPRINGS RD & DOUGLAS AVE, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
20-00330721
Address
CEDAR SPRINGS RD & DOUGLAS AVE, DALLAS, TX, 75219
City Council District
2
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-06T23:59:00.000
Status
Closed
Created Date
2020-04-01T10:10:12.000
Update Date
2020-04-14T09:06:27.000
Closed Date
2020-04-01T10:10:12.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TEaAsAAL
Lat Location
(32.81302712339795000,-96.81378065396555000)
20-00501025
Service Request Number: 20-00501025 • Address: 1916 MCBROOM ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00501025
Address
1916 MCBROOM ST, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
New
Created Date
2020-05-14T12:05:07.000
Update Date
2020-05-14T12:05:15.000
Closed Date
2020-05-14T12:05:07.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCWFyAAP
Lat Location
(32.78255386215681000,-96.85083498118794000)
20-00472380
Service Request Number: 20-00472380 • Address: 4040 FLINTRIDGE DR, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
20-00472380
Address
4040 FLINTRIDGE DR, DALLAS, TX, 75244
City Council District
13
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-12T23:59:00.000
Status
Closed
Created Date
2020-05-07T08:46:02.000
Update Date
2020-07-12T01:08:29.000
Closed Date
2020-05-07T08:46:02.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000VB8mbAAD
Lat Location
(32.92047040974756600,-96.84264953680980000)
20-00267122
Service Request Number: 20-00267122 • Address: 5542 MORNINGSIDE AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00267122
Address
5542 MORNINGSIDE AVE, DALLAS, TX, 75206
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-16T10:21:40.000
Update Date
2020-03-17T15:23:53.000
Closed Date
2020-03-16T10:21:40.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5EwAAAV
Lat Location
(32.82902769568909000,-96.77366261076185000)
20-00366626
Service Request Number: 20-00366626 • Address: 3810 KYNARD ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00366626
Address
3810 KYNARD ST, DALLAS, TX, 75215
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-10T09:27:41.000
Update Date
2020-04-14T09:14:54.000
Closed Date
2020-04-10T09:27:41.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFfdkAAD
Lat Location
(32.76060664612702000,-96.76281117982903000)
20-00500919
Service Request Number: 20-00500919 • Address: 6811 PATRICK DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-00500919
Address
6811 PATRICK DR, DALLAS, TX, 75214
City Council District
9
Department
Sanitation
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-20T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-11T13:01:59.000
Update Date
2020-05-14T11:53:33.000
Closed Date
2020-05-11T13:01:59.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCW2pAAH
Lat Location
(32.84568063301142000,-96.74242306250761000)
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