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311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00061191
Service Request Number: 20-00061191 • Address: 2142 RIVERWAY DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00061191
Address
2142 RIVERWAY DR, DALLAS, TX, 75227
City Council District
7
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-01-24T00:59:00.000
Status
Closed
Created Date
2020-01-20T00:42:48.000
Update Date
2020-07-12T01:08:23.000
Closed Date
2020-01-20T00:42:48.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000R2v1OAAR
Lat Location
(32.74967522135839000,-96.66276692154110000)
20-00020924
Service Request Number: 20-00020924 • Address: 5015 SPYGLASS DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00020924
Address
5015 SPYGLASS DR, DALLAS, TX, 75287
City Council District
12
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-03-11T23:59:00.000
Status
Closed
Created Date
2020-01-07T23:26:00.000
Update Date
2020-07-12T01:07:06.000
Closed Date
2020-01-07T23:26:00.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000Q0EyQAAV
Lat Location
(32.99086536792583500,-96.82172260590536000)
20-00615643
Service Request Number: 20-00615643 • Address: 414 LILLIAN ST, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00615643
Address
414 LILLIAN ST, DALLAS, TX, 75211
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Cost-Plus - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-22T23:59:00.000
Status
Closed
Created Date
2020-06-15T09:29:25.000
Update Date
2020-06-15T12:53:01.000
Closed Date
2020-06-15T09:29:25.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VwxdfAAB
Lat Location
(32.74817787557816000,-96.87543172730162000)
20-00382984
Service Request Number: 20-00382984 • Address: 7717 INWOOD RD, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
20-00382984
Address
7717 INWOOD RD, DALLAS, TX, 75209
City Council District
2
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T16:42:24.000
Update Date
2020-04-14T18:14:09.000
Closed Date
2020-04-14T16:42:24.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG7Z8AAL
Lat Location
(32.84996141430293000,-96.82140522246564000)
20-00306789
Service Request Number: 20-00306789 • Address: 4608 LIVE OAK ST, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-00306789
Address
4608 LIVE OAK ST, DALLAS, TX, 75204
City Council District
2
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-05-27T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-03-25T16:16:28.000
Update Date
2020-04-14T18:30:22.000
Closed Date
2020-03-25T16:16:28.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000TDrKCAA1
Lat Location
(32.80053238947259000,-96.77491672299521000)
20-00557635
Service Request Number: 20-00557635 • Address: 10314 GOODYEAR DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00557635
Address
10314 GOODYEAR DR, DALLAS, TX, 75229
City Council District
13
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-06-12T23:59:00.000
Status
Closed
Created Date
2020-05-29T08:41:25.000
Update Date
2020-06-15T13:28:15.000
Closed Date
2020-05-29T08:41:25.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Vuc7XAAR
Lat Location
(32.88642676767389600,-96.87595497069240000)
20-00172827
Service Request Number: 20-00172827 • Address: 10819 ESTACADO DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00172827
Address
10819 ESTACADO DR, DALLAS, TX, 75228
City Council District
9
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-04-22T23:59:00.000
Status
Closed
Created Date
2020-02-19T15:18:51.000
Update Date
2020-04-14T18:29:03.000
Closed Date
2020-02-19T15:18:51.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Rl3E6AAJ
Lat Location
(32.84462462292251000,-96.67888245610334000)
20-00382943
Service Request Number: 20-00382943 • Address: 1436 MORRELL AVE, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
20-00382943
Address
1436 MORRELL AVE, DALLAS, TX, 75203
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-14T16:36:19.000
Update Date
2020-04-14T17:55:08.000
Closed Date
2020-04-14T16:36:19.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG7UrAAL
Lat Location
(32.73910080697712000,-96.80151213527571000)
20-00503076
Service Request Number: 20-00503076 • Address: 9656 KERRVILLE ST, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00503076
Address
9656 KERRVILLE ST, DALLAS, TX, 75227
City Council District
7
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-14T16:13:36.000
Update Date
2020-05-14T16:13:42.000
Closed Date
2020-05-14T16:13:36.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCaX8AAL
Lat Location
(32.76434240949446000,-96.65554574569524000)
20-00816522
Service Request Number: 20-00816522 • Address: 2405 DOUGLAS AVE, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
20-00816522
Address
2405 DOUGLAS AVE, DALLAS, TX, 75219
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-08-10T09:39:09.000
Update Date
2020-09-09T15:40:22.000
Closed Date
2020-08-10T09:39:09.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000Xv9D1AAJ
Lat Location
(32.80685930064100000,-96.82017067940480000)
20-00065197
Service Request Number: 20-00065197 • Address: 5506 MILLER AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00065197
Address
5506 MILLER AVE, DALLAS, TX, 75206
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-02-04T00:59:00.000
Status
Closed
Created Date
2020-01-21T12:23:48.000
Update Date
2020-07-12T01:08:55.000
Closed Date
2020-01-21T12:23:48.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000R34jFAAR
Lat Location
(32.82116607453668000,-96.77454124371656000)
20-00565899
Service Request Number: 20-00565899 • Address: 5235 W LOVERS LN, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
20-00565899
Address
5235 W LOVERS LN, DALLAS, TX, 75209
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-08-03T23:59:00.000
Status
Closed
Created Date
2020-06-01T10:16:23.000
Update Date
2020-07-12T01:07:11.000
Closed Date
2020-06-01T10:16:23.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000Vuu3CAAR
Lat Location
(32.85129726589795500,-96.82219944089175000)
20-00378179
Service Request Number: 20-00378179 • Address: 141 S PEAK ST, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
20-00378179
Address
141 S PEAK ST, DALLAS, TX, 75226
City Council District
2
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-04-13T19:16:29.000
Update Date
2020-04-14T17:58:00.000
Closed Date
2020-04-13T19:16:29.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFz14AAD
Lat Location
(32.78966485830700600,-96.76872002204718000)
20-00770107
Service Request Number: 20-00770107 • Address: 11577 CORAL HILLS DR, DALLAS • City Council District: 13
Service Request Number
20-00770107
Address
11577 CORAL HILLS DR, DALLAS
City Council District
13
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-08-03T23:59:00.000
Status
Closed
Created Date
2020-07-27T11:21:50.000
Update Date
2020-07-29T07:15:05.000
Closed Date
2020-07-27T11:21:50.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000XdwbhAAB
Lat Location
(32.90789097343016000,-96.86718923686608000)
20-00494450
Service Request Number: 20-00494450 • Address: 817 E 7TH ST, DALLAS, TX, 75203 • City Council District: 1
Service Request Number
20-00494450
Address
817 E 7TH ST, DALLAS, TX, 75203
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-05-13T09:15:54.000
Update Date
2020-05-14T16:25:39.000
Closed Date
2020-05-13T09:15:54.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCHwIAAX
Lat Location
(32.75285224668194000,-96.81204925974353000)
20-00503155
Service Request Number: 20-00503155 • Address: 1209 ARIZONA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00503155
Address
1209 ARIZONA AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-14T16:22:21.000
Update Date
2020-05-14T16:29:18.000
Closed Date
2020-05-14T16:22:21.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000VCaflAAD
Lat Location
(32.73467617295310000,-96.81744183729997000)
20-00535070
Service Request Number: 20-00535070 • Address: 4223 COLE AVE, DALLAS, TX, 75205 • City Council District: 14
Service Request Number
20-00535070
Address
4223 COLE AVE, DALLAS, TX, 75205
City Council District
14
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-06-05T23:59:00.000
Status
Closed
Created Date
2020-05-22T12:27:45.000
Update Date
2020-06-15T13:16:19.000
Closed Date
2020-05-22T12:27:45.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Email
Unique Key
500t000000VDnAdAAL
Lat Location
(32.81730570525603000,-96.79216323907731000)
20-00377854
Service Request Number: 20-00377854 • Address: PEAVY RD & GARLAND RD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00377854
Address
PEAVY RD & GARLAND RD, DALLAS, TX, 75218
City Council District
9
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-13T17:08:15.000
Update Date
2020-04-14T17:50:15.000
Closed Date
2020-04-13T17:08:15.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFyRkAAL
Lat Location
(32.83841267084723000,-96.69659029713480000)
20-00378203
Service Request Number: 20-00378203 • Address: 250 S PEAK ST, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
20-00378203
Address
250 S PEAK ST, DALLAS, TX, 75226
City Council District
2
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-04-13T19:24:56.000
Update Date
2020-04-14T17:58:00.000
Closed Date
2020-04-13T19:24:56.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFz3FAAT
Lat Location
(32.78919185900452500,-96.76798991267644000)
20-00133281
Service Request Number: 20-00133281 • Address: 100 GUTHRIE ST, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00133281
Address
100 GUTHRIE ST, DALLAS, TX, 75224
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-08T10:05:27.000
Update Date
2020-02-08T10:08:20.000
Closed Date
2020-02-08T10:05:27.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000R5ftwAAB
Lat Location
(32.71849175915778000,-96.82293402978489000)
20-00280781
Service Request Number: 20-00280781 • Address: 3401 MAPLE AVE, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
20-00280781
Address
3401 MAPLE AVE, DALLAS, TX, 75219
City Council District
2
Department
Public Works
Service Request Type
Pot Hole - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-19T04:19:28.000
Update Date
2020-03-19T04:21:29.000
Closed Date
2020-03-19T04:19:28.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5f7XAAR
Lat Location
(32.80128752040781000,-96.81113086112724000)
20-00152258
Service Request Number: 20-00152258 • Address: 8426 FLOWER MEADOW DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00152258
Address
8426 FLOWER MEADOW DR, DALLAS, TX, 75243
City Council District
10
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-02-13T13:14:35.000
Update Date
2020-04-14T18:17:58.000
Closed Date
2020-02-13T13:14:35.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000RkH4MAAV
Lat Location
(32.89390680183227000,-96.74114956584778000)
20-00501975
Service Request Number: 20-00501975 • Address: 4030 HALIFAX ST, DALLAS, TX, 75247 • City Council District: 6
Service Request Number
20-00501975
Address
4030 HALIFAX ST, DALLAS, TX, 75247
City Council District
6
Department
Aviation
Service Request Type
Towing Complaint - AVI
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-21T23:59:00.000
Status
Closed
Created Date
2020-05-14T14:07:57.000
Update Date
2020-05-14T16:12:57.000
Closed Date
2020-05-14T14:07:57.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCYOnAAP
Lat Location
(32.81243098175168000,-96.88557444411651000)
20-00538893
Service Request Number: 20-00538893 • Address: 5921 EAST GRAND AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
20-00538893
Address
5921 EAST GRAND AVE, DALLAS, TX, 75223
City Council District
2
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-03T23:59:00.000
Status
Closed
Created Date
2020-05-23T23:53:51.000
Update Date
2020-06-15T13:26:09.000
Closed Date
2020-05-23T23:53:51.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VDuYBAA1
Lat Location
(32.79613733719705000,-96.74503896993964000)
20-00382221
Service Request Number: 20-00382221 • Address: 4425 GILBERT AVE, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
20-00382221
Address
4425 GILBERT AVE, DALLAS, TX, 75219
City Council District
14
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-14T15:20:09.000
Update Date
2020-04-14T18:18:23.000
Closed Date
2020-04-14T15:20:09.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG6S6AAL
Lat Location
(32.82046567231705000,-96.81012886950775000)
20-00616069
Service Request Number: 20-00616069 • Address: 2680 MARFA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00616069
Address
2680 MARFA AVE, DALLAS, TX, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-06-16T23:59:00.000
Status
Closed
Created Date
2020-06-15T10:25:04.000
Update Date
2020-06-15T13:33:31.000
Closed Date
2020-06-15T10:25:04.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VwynkAAB
Lat Location
(32.71057881052272600,-96.78415355522780000)
19-01189183
Service Request Number: 19-01189183 • Address: 3539 CULVER ST, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
19-01189183
Address
3539 CULVER ST, DALLAS, TX, 75223
City Council District
2
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-10-14T23:59:00.000
Status
Closed
Created Date
2019-10-07T10:02:20.000
Update Date
2020-07-12T01:08:09.000
Closed Date
2019-10-07T10:02:20.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000N4gnOAAR
Lat Location
(32.79053678465831500,-96.73463100151316000)
20-00774237
Service Request Number: 20-00774237 • Address: 16123 CHALFONT CIR, DALLAS • City Council District: 11
Service Request Number
20-00774237
Address
16123 CHALFONT CIR, DALLAS
City Council District
11
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-08-11T23:59:00.000
Status
Closed
Created Date
2020-07-28T10:36:19.000
Update Date
2020-07-29T07:08:58.000
Closed Date
2020-07-28T10:36:19.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000XeDj4AAF
Lat Location
(32.96736677422466000,-96.80665787450941000)
20-00503149
Service Request Number: 20-00503149 • Address: 1840 OLDFIELD DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00503149
Address
1840 OLDFIELD DR, DALLAS, TX, 75217
City Council District
5
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-14T16:21:56.000
Update Date
2020-05-14T16:22:01.000
Closed Date
2020-05-14T16:21:56.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCZb1AAH
Lat Location
(32.74362179616731000,-96.69868154128068000)
20-00378136
Service Request Number: 20-00378136 • Address: 2381 N CARROLL AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-00378136
Address
2381 N CARROLL AVE, DALLAS, TX, 75204
City Council District
2
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-13T19:02:36.000
Update Date
2020-04-14T17:51:20.000
Closed Date
2020-04-13T19:02:36.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFyx7AAD
Lat Location
(32.80770955809375000,-96.78616161536817000)
20-00383057
Service Request Number: 20-00383057 • Address: 2231 EUGENE ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00383057
Address
2231 EUGENE ST, DALLAS, TX, 75215
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-14T16:53:14.000
Update Date
2020-04-14T18:10:57.000
Closed Date
2020-04-14T16:53:14.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG7gJAAT
Lat Location
(32.75544623362654000,-96.76505022664703000)
20-00764957
Service Request Number: 20-00764957 • Address: 225 N MARLBOROUGH AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00764957
Address
225 N MARLBOROUGH AVE, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-07-24T15:46:55.000
Update Date
2020-09-09T15:16:10.000
Closed Date
2020-07-24T15:46:55.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000XdakhAAB
Lat Location
(32.74690815333961000,-96.85153255896952000)
20-00383231
Service Request Number: 20-00383231 • Address: 4439 LEMMON AVE, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
20-00383231
Address
4439 LEMMON AVE, DALLAS, TX, 75219
City Council District
14
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T17:39:15.000
Update Date
2020-04-14T17:47:00.000
Closed Date
2020-04-14T17:39:15.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG7yXAAT
Lat Location
(32.81826162486592000,-96.81316497886114000)
20-00501628
Service Request Number: 20-00501628 • Address: INWOOD RD & NORTHAVEN RD, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00501628
Address
INWOOD RD & NORTHAVEN RD, DALLAS, TX, 75229
City Council District
13
Department
Transportation
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn VO - TRN
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-05-25T23:59:00.000
Status
Closed
Created Date
2020-05-14T13:23:02.000
Update Date
2020-05-14T15:43:39.000
Closed Date
2020-05-14T13:23:02.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VCXd8AAH
Lat Location
(32.90223782117717000,-96.81855777420884000)
20-00501862
Service Request Number: 20-00501862 • Address: SPRING AVE & SONNY CIR, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00501862
Address
SPRING AVE & SONNY CIR, DALLAS, TX, 75210
City Council District
7
Department
Transportation
Service Request Type
Traffic Sign - Visibility Obstruction - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-05-20T23:59:00.000
Status
Closed
Created Date
2020-05-14T13:53:04.000
Update Date
2020-05-14T15:41:13.000
Closed Date
2020-05-14T13:53:04.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VCY9sAAH
Lat Location
(32.77016772391685000,-96.74745150171495000)
20-00616982
Service Request Number: 20-00616982 • Address: 3109 RUTZ ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00616982
Address
3109 RUTZ ST, DALLAS, TX, 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-06-16T23:59:00.000
Status
Closed
Created Date
2020-06-15T12:16:40.000
Update Date
2020-06-15T13:32:17.000
Closed Date
2020-06-15T12:16:40.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000Vx0rDAAR
Lat Location
(32.77992380567653000,-96.84499577496004000)
20-00014344
Service Request Number: 20-00014344 • Address: 11729 NEERING DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00014344
Address
11729 NEERING DR, DALLAS, TX, 75218
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-01-14T00:59:00.000
Status
Closed
Created Date
2020-01-06T13:30:29.000
Update Date
2020-07-12T01:08:51.000
Closed Date
2020-01-06T13:30:29.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000PzzrIAAR
Lat Location
(32.85393362700464000,-96.68929756826203000)
20-00610619
Service Request Number: 20-00610619 • Address: 9712 BURNEY DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00610619
Address
9712 BURNEY DR, DALLAS, TX, 75243
City Council District
10
Department
Public Works
Service Request Type
Sidewalk Replacement Program - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-26T23:59:00.000
Status
Closed
Created Date
2020-06-12T13:37:14.000
Update Date
2020-06-15T13:29:21.000
Closed Date
2020-06-12T13:37:14.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Vwm5yAAB
Lat Location
(32.92071743728896000,-96.72125569133294000)
20-00567177
Service Request Number: 20-00567177 • Address: 1314 ARBORVITAE AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00567177
Address
1314 ARBORVITAE AVE, DALLAS, TX, 75224
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-08T23:59:00.000
Status
Closed
Created Date
2020-06-01T13:21:23.000
Update Date
2020-07-12T01:08:42.000
Closed Date
2020-06-01T13:21:23.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VuxNOAAZ
Lat Location
(32.73105261311324000,-96.82366572840120000)
20-00383336
Service Request Number: 20-00383336 • Address: 150 E ILLINOIS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00383336
Address
150 E ILLINOIS AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T18:29:11.000
Update Date
2020-04-14T18:32:18.000
Closed Date
2020-04-14T18:29:11.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG8BlAAL
Lat Location
(32.72024592954533000,-96.82226676016590000)
20-00371135
Service Request Number: 20-00371135 • Address: 3900 CONGRESS AVE, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
20-00371135
Address
3900 CONGRESS AVE, DALLAS, TX, 75219
City Council District
2
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-11T12:29:20.000
Update Date
2020-04-14T18:27:31.000
Closed Date
2020-04-11T12:29:20.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFn0dAAD
Lat Location
(32.80783960735138000,-96.81181255794743000)
20-00382284
Service Request Number: 20-00382284 • Address: 12305 HOLT DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00382284
Address
12305 HOLT DR, DALLAS, TX, 75218
City Council District
9
Department
Public Works
Service Request Type
Tree Down/Low Limbs - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-14T15:26:33.000
Update Date
2020-04-14T18:37:23.000
Closed Date
2020-04-14T15:26:33.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG6XBAA1
Lat Location
(32.86181719462858600,-96.67499433142639000)
20-00501360
Service Request Number: 20-00501360 • Address: 915 CHURCH ST, DALLAS, TX, 75203 • City Council District: 1
Service Request Number
20-00501360
Address
915 CHURCH ST, DALLAS, TX, 75203
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-19T23:59:00.000
Status
Closed
Created Date
2020-05-14T12:48:45.000
Update Date
2020-05-14T16:24:48.000
Closed Date
2020-05-14T12:48:45.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCWzwAAH
Lat Location
(32.75050357487636000,-96.81148274180781000)
20-00502344
Service Request Number: 20-00502344 • Address: 830 E 10TH ST, DALLAS, TX, 75203 • City Council District: 1
Service Request Number
20-00502344
Address
830 E 10TH ST, DALLAS, TX, 75203
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-19T23:59:00.000
Status
Closed
Created Date
2020-05-14T14:49:09.000
Update Date
2020-05-14T16:27:33.000
Closed Date
2020-05-14T14:49:09.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCZ9oAAH
Lat Location
(32.74846880753450000,-96.81162720046778000)
20-00382895
Service Request Number: 20-00382895 • Address: 3600 SPRING AVE, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00382895
Address
3600 SPRING AVE, DALLAS, TX, 75210
City Council District
7
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T16:29:27.000
Update Date
2020-04-14T17:54:11.000
Closed Date
2020-04-14T16:29:27.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG7Q6AAL
Lat Location
(32.76779532535991000,-96.74997880883699000)
20-00776834
Service Request Number: 20-00776834 • Address: FLOODWAY ACCESS RAMP & SYLVAN AVE, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
20-00776834
Address
FLOODWAY ACCESS RAMP & SYLVAN AVE, DALLAS, TX, 75207
City Council District
6
Department
Transportation
Service Request Type
Traffic Signal - Other Dispatch - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-08-03T23:59:00.000
Status
Closed
Created Date
2020-07-28T17:50:02.000
Update Date
2020-07-29T07:01:01.000
Closed Date
2020-07-28T17:50:02.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000XeMyHAAV
Lat Location
(32.79078544286409000,-96.83496038226696000)
20-00381452
Service Request Number: 20-00381452 • Address: 6134 SYMPHONY LN, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00381452
Address
6134 SYMPHONY LN, DALLAS, TX, 75227
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-14T13:56:29.000
Update Date
2020-04-14T17:54:58.000
Closed Date
2020-04-14T13:56:29.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000TG57mAAD
Lat Location
(32.78672983190476500,-96.69728722049450000)
20-00280758
Service Request Number: 20-00280758 • Address: 7400 MERRIMAN PKWY, DALLAS, TX, 75231 • City Council District: 10
Service Request Number
20-00280758
Address
7400 MERRIMAN PKWY, DALLAS, TX, 75231
City Council District
10
Department
Public Works
Service Request Type
High Water Flooded Roadway Alarm Warning System - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-21T23:59:00.000
Status
Closed
Created Date
2020-03-19T01:42:04.000
Update Date
2020-03-19T05:21:24.000
Closed Date
2020-03-19T01:42:04.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5erkAAB
Lat Location
(32.87626322715882000,-96.74349844194495000)
20-00307263
Service Request Number: 20-00307263 • Address: 2210 MATAGORDA DR, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00307263
Address
2210 MATAGORDA DR, DALLAS, TX, 75232
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-25T18:01:38.000
Update Date
2020-05-14T16:37:09.000
Closed Date
2020-03-25T18:01:38.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TDs7sAAD
Lat Location
(32.67369399627402500,-96.85416629916175000)
20-00378366
Service Request Number: 20-00378366 • Address: 10501 GARLAND RD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00378366
Address
10501 GARLAND RD, DALLAS, TX, 75218
City Council District
9
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-13T20:54:36.000
Update Date
2020-04-14T18:04:24.000
Closed Date
2020-04-13T20:54:36.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFzNUAA1
Lat Location
(32.84313031388021600,-96.69092246047994000)
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