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311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00305008
Service Request Number: 20-00305008 • Address: 600 E 9TH ST, DALLAS, TX, 75203 • City Council District: 1
Service Request Number
20-00305008
Address
600 E 9TH ST, DALLAS, TX, 75203
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-25T12:24:18.000
Update Date
2020-05-14T16:17:28.000
Closed Date
2020-03-25T12:24:18.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TDoLgAAL
Lat Location
(32.74960013494677500,-96.81561260221568000)
20-00523305
Service Request Number: 20-00523305 • Address: 11310 E NORTHWEST PKWY, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00523305
Address
11310 E NORTHWEST PKWY, DALLAS, TX, 75218
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-20T09:01:46.000
Update Date
2020-09-09T15:05:02.000
Closed Date
2020-05-20T09:01:46.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VDKtJAAX
Lat Location
(32.86391981560085000,-96.68498839976502000)
20-00580838
Service Request Number: 20-00580838 • Address: VENDOME PL & WILLOW LN, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00580838
Address
VENDOME PL & WILLOW LN, DALLAS, TX, 75230
City Council District
11
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-06-05T23:59:00.000
Status
Closed
Created Date
2020-06-04T12:56:21.000
Update Date
2020-07-12T01:07:25.000
Closed Date
2020-06-04T12:56:21.000
Outcome
Work Completed
Priority
MCC
Method Received Description
Phone
Unique Key
500t000000VvYJSAA3
Lat Location
(32.91334510090294400,-96.79984980118482000)
20-00193034
Service Request Number: 20-00193034 • Address: 4040 BUENA VISTA ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-00193034
Address
4040 BUENA VISTA ST, DALLAS, TX, 75204
City Council District
14
Department
Public Works
Service Request Type
Paving Reconstruction Project - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-06T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-02-20T17:26:32.000
Update Date
2020-07-12T01:08:09.000
Closed Date
2020-02-20T17:26:32.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000RlrXFAAZ
Lat Location
(32.81416673706768000,-96.79644958511352000)
20-00541054
Service Request Number: 20-00541054 • Address: 2214 BLUE BAYOU DR, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-00541054
Address
2214 BLUE BAYOU DR, DALLAS, TX, 75253
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-25T17:38:31.000
Update Date
2020-09-09T14:45:12.000
Closed Date
2020-05-25T17:38:31.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VDyS3AAL
Lat Location
(32.67032390826678000,-96.60375787349166000)
20-00572315
Service Request Number: 20-00572315 • Address: 210 S EDGEFIELD AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00572315
Address
210 S EDGEFIELD AVE, DALLAS, TX, 75208
City Council District
1
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-11T23:59:00.000
Status
Closed
Created Date
2020-06-02T14:19:34.000
Update Date
2020-07-12T01:08:58.000
Closed Date
2020-06-02T14:19:34.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VvBzlAAF
Lat Location
(32.74406851304412000,-96.84407972633780000)
20-00623117
Service Request Number: 20-00623117 • Address: 3040 PARK LN, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00623117
Address
3040 PARK LN, DALLAS, TX, 75220
City Council District
6
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-25T23:59:00.000
Status
Closed
Created Date
2020-06-16T15:05:41.000
Update Date
2020-07-12T01:08:53.000
Closed Date
2020-06-16T15:05:41.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VxGKEAA3
Lat Location
(32.87580771579850000,-96.87538220453028000)
20-00617019
Service Request Number: 20-00617019 • Address: GREENVILLE AVE & SOUTHWESTERN BLVD, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00617019
Address
GREENVILLE AVE & SOUTHWESTERN BLVD, DALLAS, TX, 75206
City Council District
14
Department
Transportation
Service Request Type
Traffic Signal - Timing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-06-19T23:59:00.000
Status
Closed
Created Date
2020-06-15T12:21:04.000
Update Date
2020-06-15T13:30:10.000
Closed Date
2020-06-15T12:21:04.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000Vx0wcAAB
Lat Location
(32.85704615701449000,-96.76872447942289000)
20-00503262
Service Request Number: 20-00503262 • Address: 4226 MT ROYAL ST, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
20-00503262
Address
4226 MT ROYAL ST, DALLAS, TX, 75211
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2020-04-11T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-12T09:53:08.000
Update Date
2020-05-14T16:34:30.000
Closed Date
2020-03-12T09:53:08.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCasaAAD
Lat Location
(32.74699330535042000,-96.88861456535663000)
20-00378220
Service Request Number: 20-00378220 • Address: 4262 MAIN ST, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
20-00378220
Address
4262 MAIN ST, DALLAS, TX, 75226
City Council District
2
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-04-13T19:31:04.000
Update Date
2020-04-14T17:58:00.000
Closed Date
2020-04-13T19:31:04.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFz4hAAD
Lat Location
(32.78962361129381000,-96.76927133498054000)
20-00383309
Service Request Number: 20-00383309 • Address: PRESTON RD & ROYAL LN, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-00383309
Address
PRESTON RD & ROYAL LN, DALLAS, TX, 75230
City Council District
13
Department
Public Works
Service Request Type
Median/Right of Way Maintenance - PBW
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-04-28T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-04-13T18:13:43.000
Update Date
2020-04-14T18:14:00.000
Closed Date
2020-04-13T18:13:43.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG88IAAT
Lat Location
(32.89490405361929000,-96.80401846990212000)
19-01438095
Service Request Number: 19-01438095 • Address: 3623 SHORECREST DR, DALLAS, TX, 75235 • City Council District: 6
Service Request Number
19-01438095
Address
3623 SHORECREST DR, DALLAS, TX, 75235
City Council District
6
Department
Transportation
Service Request Type
Mobility Planning - TRN
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2019-12-31T00:59:00.000
Status
Closed
Created Date
2019-12-16T14:14:40.000
Update Date
2020-07-12T01:07:53.000
Closed Date
2019-12-16T14:14:40.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000PxZvOAAV
Lat Location
(32.85892791043255600,-96.85629931816294000)
20-00310788
Service Request Number: 20-00310788 • Address: 4606 CHEROKEE TRL, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
20-00310788
Address
4606 CHEROKEE TRL, DALLAS, TX, 75209
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-26T15:16:24.000
Update Date
2020-05-14T16:02:00.000
Closed Date
2020-03-26T15:16:24.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TDzNMAA1
Lat Location
(32.85671691353753000,-96.82946954971854000)
20-00380911
Service Request Number: 20-00380911 • Address: 9090 SKILLMAN ST, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00380911
Address
9090 SKILLMAN ST, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T12:54:14.000
Update Date
2020-04-14T18:37:38.000
Closed Date
2020-04-14T12:54:14.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG4MLAA1
Lat Location
(32.89790750735602000,-96.71956836272112000)
20-00378314
Service Request Number: 20-00378314 • Address: 2624 PEAVY RD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00378314
Address
2624 PEAVY RD, DALLAS, TX, 75228
City Council District
9
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-13T20:22:21.000
Update Date
2020-04-14T18:03:25.000
Closed Date
2020-04-13T20:22:21.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFzJIAA1
Lat Location
(32.82086808684356000,-96.68442490860674000)
20-00462687
Service Request Number: 20-00462687 • Address: 11301 STRAIT LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00462687
Address
11301 STRAIT LN, DALLAS, TX, 75229
City Council District
13
Department
Water Utilities
Service Request Type
Storm Sewer Line Locate - DWU
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-19T23:59:00.000
Status
Closed
Created Date
2020-05-05T08:27:00.000
Update Date
2020-05-14T16:01:06.000
Closed Date
2020-05-05T08:27:00.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VAp3RAAT
Lat Location
(32.90229233497511000,-96.82467625581829000)
20-00502596
Service Request Number: 20-00502596 • Address: 3635 BOLIVAR DR, DALLAS, TX, 75220 • City Council District: 2
Service Request Number
20-00502596
Address
3635 BOLIVAR DR, DALLAS, TX, 75220
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal Bite - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-17T15:17:47.000
Status
Closed
Created Date
2020-05-14T15:17:41.000
Update Date
2020-05-14T16:39:13.000
Closed Date
2020-05-14T15:17:41.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VCZerAAH
Lat Location
(32.86532111103711000,-96.85755907288441000)
20-00280765
Service Request Number: 20-00280765 • Address: 4700 ELSIE FAYE HEGGINS ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00280765
Address
4700 ELSIE FAYE HEGGINS ST, DALLAS, TX, 75210
City Council District
7
Department
Public Works
Service Request Type
High Water Flooded Roadway Alarm Warning System - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-21T23:59:00.000
Status
Closed
Created Date
2020-03-19T01:58:56.000
Update Date
2020-03-19T06:02:59.000
Closed Date
2020-03-19T01:58:56.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5etQAAR
Lat Location
(32.77341324636678000,-96.73791145988365000)
20-00596811
Service Request Number: 20-00596811 • Address: 4411 FERNWOOD AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00596811
Address
4411 FERNWOOD AVE, DALLAS, TX, 75216
City Council District
4
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-12T23:59:00.000
Status
Closed
Created Date
2020-06-09T12:28:09.000
Update Date
2020-06-15T13:33:28.000
Closed Date
2020-06-09T12:28:09.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VwBx0AAF
Lat Location
(32.69384918787145000,-96.79787956095308000)
20-00765388
Service Request Number: 20-00765388 • Address: 3059 TOWNSEND DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00765388
Address
3059 TOWNSEND DR, DALLAS, TX, 75229
City Council District
13
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-07-31T23:59:00.000
Status
Closed
Created Date
2020-07-24T16:56:30.000
Update Date
2020-07-29T07:18:18.000
Closed Date
2020-07-24T16:56:30.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000XdbsuAAB
Lat Location
(32.89875385085614600,-96.87635678491229000)
20-00280759
Service Request Number: 20-00280759 • Address: 4900 W LAWTHER DR, DALLAS, TX, 75238 • City Council District: 9
Service Request Number
20-00280759
Address
4900 W LAWTHER DR, DALLAS, TX, 75238
City Council District
9
Department
Public Works
Service Request Type
High Water Flooded Roadway Alarm Warning System - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-21T23:59:00.000
Status
Closed
Created Date
2020-03-19T01:46:33.000
Update Date
2020-03-19T05:53:23.000
Closed Date
2020-03-19T01:46:33.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5es8AAB
Lat Location
(32.85553944950143000,-96.73147583585003000)
20-00383026
Service Request Number: 20-00383026 • Address: 1022 N WALTON WALKER BLVD NB, DALLAS, TX, 75211 • City Council District: 6
Service Request Number
20-00383026
Address
1022 N WALTON WALKER BLVD NB, DALLAS, TX, 75211
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-14T16:48:42.000
Update Date
2020-04-14T18:05:40.000
Closed Date
2020-04-14T16:48:42.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG7d0AAD
Lat Location
(32.75379084813570000,-96.91818159430936000)
20-00378168
Service Request Number: 20-00378168 • Address: 159 S PEAK ST, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
20-00378168
Address
159 S PEAK ST, DALLAS, TX, 75226
City Council District
2
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-04-13T19:14:30.000
Update Date
2020-04-14T17:58:00.000
Closed Date
2020-04-13T19:14:30.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFz0BAAT
Lat Location
(32.78956405384021600,-96.76860374438306000)
20-00380696
Service Request Number: 20-00380696 • Address: MUIR CIR & STOCKTON LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00380696
Address
MUIR CIR & STOCKTON LN, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T12:30:19.000
Update Date
2020-04-14T18:37:38.000
Closed Date
2020-04-14T12:30:19.000
Priority
Standard
Method Received Description
Email
Unique Key
500t000000TG43EAAT
Lat Location
(32.99948063990439000,-96.84734670596882000)
20-00383267
Service Request Number: 20-00383267 • Address: 4950 W ILLINOIS AVE, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
20-00383267
Address
4950 W ILLINOIS AVE, DALLAS, TX, 75211
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T17:53:43.000
Update Date
2020-04-14T17:56:43.000
Closed Date
2020-04-14T17:53:43.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG83cAAD
Lat Location
(32.72036326507462400,-96.90716310071215000)
20-00378163
Service Request Number: 20-00378163 • Address: 133 S PEAK ST, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
20-00378163
Address
133 S PEAK ST, DALLAS, TX, 75226
City Council District
2
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-13T19:12:36.000
Update Date
2020-04-14T17:57:51.000
Closed Date
2020-04-13T19:12:36.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFyyQAAT
Lat Location
(32.78970966025712000,-96.76877170109380000)
20-00381918
Service Request Number: 20-00381918 • Address: 7326 MARINGO DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00381918
Address
7326 MARINGO DR, DALLAS, TX, 75227
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-14T14:48:10.000
Update Date
2020-04-14T18:34:27.000
Closed Date
2020-04-14T14:48:10.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000TG60qAAD
Lat Location
(32.75468029403942000,-96.69747926855739000)
20-00279722
Service Request Number: 20-00279722 • Address: 2428 TAN OAK DR, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00279722
Address
2428 TAN OAK DR, DALLAS, TX, 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-21T23:59:00.000
Status
Closed
Created Date
2020-03-18T15:37:14.000
Update Date
2020-03-19T06:08:45.000
Closed Date
2020-03-18T15:37:14.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000T5ciRAAR
Lat Location
(32.79095354122031000,-96.86060176634332000)
20-00378141
Service Request Number: 20-00378141 • Address: 165 N PEAK ST, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
20-00378141
Address
165 N PEAK ST, DALLAS, TX, 75226
City Council District
2
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-13T19:05:17.000
Update Date
2020-04-14T17:52:15.000
Closed Date
2020-04-13T19:05:17.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFyxbAAD
Lat Location
(32.79048455762545400,-96.76966701218242000)
20-00280767
Service Request Number: 20-00280767 • Address: GOFORTH RD & LANSHIRE DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-00280767
Address
GOFORTH RD & LANSHIRE DR, DALLAS, TX, 75238
City Council District
10
Department
Public Works
Service Request Type
High Water Flooded Roadway Alarm Warning System - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-21T23:59:00.000
Status
Closed
Created Date
2020-03-19T02:07:55.000
Update Date
2020-03-19T06:09:57.000
Closed Date
2020-03-19T02:07:55.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5eu4AAB
Lat Location
(32.86064897210314000,-96.72893715790670000)
20-00911311
Service Request Number: 20-00911311 • Address: 928 SUNSET AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00911311
Address
928 SUNSET AVE, DALLAS, TX, 75208
City Council District
1
Department
Sustainable Development and Construction
Service Request Type
Building Permits Violation - SDC
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-10-21T23:59:00.000
Status
Closed
Created Date
2020-09-09T09:47:00.000
Update Date
2020-09-09T15:15:05.000
Closed Date
2020-09-09T09:47:00.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000YnyccAAB
Lat Location
(32.74414684430584000,-96.83844515822496000)
20-00329770
Service Request Number: 20-00329770 • Address: 2226 ALTERBROOK LN, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
20-00329770
Address
2226 ALTERBROOK LN, DALLAS, TX, 75219
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-03-30T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-23T11:41:13.000
Update Date
2020-07-12T01:08:47.000
Closed Date
2020-03-23T11:41:13.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TEXtvAAH
Lat Location
(32.80965098830787000,-96.82759719963326000)
20-00280565
Service Request Number: 20-00280565 • Address: 333 S ST AUGUSTINE DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00280565
Address
333 S ST AUGUSTINE DR, DALLAS, TX, 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-21T23:59:00.000
Status
Closed
Created Date
2020-03-18T20:04:18.000
Update Date
2020-03-19T06:14:15.000
Closed Date
2020-03-18T20:04:18.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5eIjAAJ
Lat Location
(32.70776133383843400,-96.65713591016201000)
20-00777276
Service Request Number: 20-00777276 • Address: 2815 S HAMPTON RD, DALLAS • City Council District: 3
Service Request Number
20-00777276
Address
2815 S HAMPTON RD, DALLAS
City Council District
3
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-08-05T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-07-29T00:28:57.000
Update Date
2020-07-29T07:22:01.000
Closed Date
2020-07-29T00:28:57.000
Outcome
Request Documented
Priority
Standard
Method Received Description
API
Unique Key
500t000000XeOxmAAF
Lat Location
(32.71614115832170500,-96.85745444907980000)
20-00383004
Service Request Number: 20-00383004 • Address: 4640 MCKINNEY AVE, DALLAS, TX, 75205 • City Council District: 14
Service Request Number
20-00383004
Address
4640 MCKINNEY AVE, DALLAS, TX, 75205
City Council District
14
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T16:45:44.000
Update Date
2020-04-14T17:59:25.000
Closed Date
2020-04-14T16:45:44.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG7ZxAAL
Lat Location
(32.82344504064996000,-96.78709555375184000)
20-00383289
Service Request Number: 20-00383289 • Address: 4950 W ILLINOIS AVE, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
20-00383289
Address
4950 W ILLINOIS AVE, DALLAS, TX, 75211
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T18:03:12.000
Update Date
2020-04-14T18:07:36.000
Closed Date
2020-04-14T18:03:12.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG85iAAD
Lat Location
(32.72036326507462400,-96.90716310071215000)
20-00378211
Service Request Number: 20-00378211 • Address: 144 S PEAK ST, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
20-00378211
Address
144 S PEAK ST, DALLAS, TX, 75226
City Council District
2
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-04-13T19:27:31.000
Update Date
2020-04-14T17:58:00.000
Closed Date
2020-04-13T19:27:31.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFz3tAAD
Lat Location
(32.78971918557781600,-96.76860095025718000)
20-00280597
Service Request Number: 20-00280597 • Address: 1947 MCBROOM ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00280597
Address
1947 MCBROOM ST, DALLAS, TX, 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-21T23:59:00.000
Status
Closed
Created Date
2020-03-18T20:33:15.000
Update Date
2020-03-19T06:14:25.000
Closed Date
2020-03-18T20:33:15.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5eNtAAJ
Lat Location
(32.78266717950361000,-96.85176638131757000)
20-00378219
Service Request Number: 20-00378219 • Address: 4262 MAIN ST, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
20-00378219
Address
4262 MAIN ST, DALLAS, TX, 75226
City Council District
2
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-04-13T19:30:35.000
Update Date
2020-04-14T17:58:00.000
Closed Date
2020-04-13T19:30:35.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFz4XAAT
Lat Location
(32.78962361129381000,-96.76927133498054000)
20-00767817
Service Request Number: 20-00767817 • Address: 3878 VAN NESS LN, DALLAS • City Council District: 6
Service Request Number
20-00767817
Address
3878 VAN NESS LN, DALLAS
City Council District
6
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-08-02T23:59:00.000
Status
Closed
Created Date
2020-07-26T10:58:38.000
Update Date
2020-07-29T07:12:17.000
Closed Date
2020-07-26T10:58:38.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000XdkCHAAZ
Lat Location
(32.87223365251037400,-96.84856600994007000)
20-00513251
Service Request Number: 20-00513251 • Address: 6915 KINGSHOLLOW DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00513251
Address
6915 KINGSHOLLOW DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-25T23:59:00.000
Status
Closed
Created Date
2020-05-18T11:20:18.000
Update Date
2020-05-22T10:36:33.000
Closed Date
2020-05-18T11:20:18.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCxA3AAL
Lat Location
(32.96787397085040000,-96.78819477188688000)
20-00777278
Service Request Number: 20-00777278 • Address: 2815 S HAMPTON RD, DALLAS • City Council District: 3
Service Request Number
20-00777278
Address
2815 S HAMPTON RD, DALLAS
City Council District
3
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-08-05T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-07-29T00:30:42.000
Update Date
2020-07-29T07:22:01.000
Closed Date
2020-07-29T00:30:42.000
Outcome
Request Documented
Priority
Standard
Method Received Description
API
Unique Key
500t000000XeOyBAAV
Lat Location
(32.71614115832170500,-96.85745444907980000)
20-00477823
Service Request Number: 20-00477823 • Address: 2004 HUDSPETH AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00477823
Address
2004 HUDSPETH AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-08T10:32:08.000
Update Date
2020-06-15T13:08:34.000
Closed Date
2020-05-08T10:32:08.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000VBJr4AAH
Lat Location
(32.70354552345413000,-96.79606195576038000)
20-00774884
Service Request Number: 20-00774884 • Address: BRUTON RD & N JIM MILLER RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00774884
Address
BRUTON RD & N JIM MILLER RD, DALLAS, TX, 75217
City Council District
5
Department
Transportation
Service Request Type
Traffic Signal - All Out - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-08-03T23:59:00.000
Status
Closed
Created Date
2020-07-28T12:18:20.000
Update Date
2020-07-29T06:56:46.000
Closed Date
2020-07-28T12:18:20.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000XeGY2AAN
Lat Location
(32.74901773612752000,-96.70046050621221000)
20-00261082
Service Request Number: 20-00261082 • Address: 9220 ROYALPINE DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-00261082
Address
9220 ROYALPINE DR, DALLAS, TX, 75238
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-13T11:44:19.000
Update Date
2020-03-19T07:19:07.000
Closed Date
2020-03-13T11:44:19.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T52ziAAB
Lat Location
(32.86981578665458400,-96.72743389611138000)
20-00248757
Service Request Number: 20-00248757 • Address: 1141 PEAVY RD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00248757
Address
1141 PEAVY RD, DALLAS, TX, 75218
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-03-10T16:25:23.000
Update Date
2020-03-19T07:23:19.000
Closed Date
2020-03-10T16:25:23.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T4dL7AAJ
Lat Location
(32.83964199091668000,-96.69754134536518000)
20-00378146
Service Request Number: 20-00378146 • Address: 129 N PEAK ST, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
20-00378146
Address
129 N PEAK ST, DALLAS, TX, 75226
City Council District
2
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-04-13T19:07:07.000
Update Date
2020-04-14T17:52:21.000
Closed Date
2020-04-13T19:07:07.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFyyBAAT
Lat Location
(32.79022491200337400,-96.76936982721611000)
20-00376117
Service Request Number: 20-00376117 • Address: 3256 ROSS AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-00376117
Address
3256 ROSS AVE, DALLAS, TX, 75204
City Council District
14
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-13T13:44:23.000
Update Date
2020-04-14T17:49:08.000
Closed Date
2020-04-13T13:44:23.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFvaVAAT
Lat Location
(32.79495667277164000,-96.78957754174054000)
20-00026969
Service Request Number: 20-00026969 • Address: 2970 ST ZACHARY DR, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
20-00026969
Address
2970 ST ZACHARY DR, DALLAS, TX, 75233
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-09T13:25:58.000
Update Date
2020-03-19T07:25:37.000
Closed Date
2020-01-09T13:25:58.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Q0UQIAA3
Lat Location
(32.71176663655937500,-96.87184971427288000)
20-00904706
Service Request Number: 20-00904706 • Address: 930 SUNSET AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00904706
Address
930 SUNSET AVE, DALLAS, TX, 75208
City Council District
1
Department
Sustainable Development and Construction
Service Request Type
Construction Site Complaint - SDC
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-09-21T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-09-07T08:28:44.000
Update Date
2020-09-09T15:21:05.000
Closed Date
2020-09-07T08:28:44.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000YnXTmAAN
Lat Location
(32.74414706171726400,-96.83847220436718000)
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