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311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00506886
Service Request Number: 20-00506886 • Address: 3403 N FITZHUGH AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-00506886
Address
3403 N FITZHUGH AVE, DALLAS, TX, 75204
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-15T13:30:36.000
Update Date
2020-06-15T13:00:57.000
Closed Date
2020-05-15T13:30:36.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000VCjRpAAL
Lat Location
(32.81748886567239000,-96.79513875182035000)
20-00272210
Service Request Number: 20-00272210 • Address: 6805 WOFFORD DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00272210
Address
6805 WOFFORD DR, DALLAS, TX, 75227
City Council District
5
Department
Sanitation
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-26T23:59:00.000
Status
Closed
Created Date
2020-03-17T10:17:10.000
Update Date
2020-03-19T07:34:28.000
Closed Date
2020-03-17T10:17:10.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5OY3AAN
Lat Location
(32.76909285408131000,-96.70321362093823000)
20-00616382
Service Request Number: 20-00616382 • Address: 2970 PEAVY RD, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00616382
Address
2970 PEAVY RD, DALLAS, TX, 75228
City Council District
7
Department
311 Customer Service Center
Service Request Type
Water Questions - 311
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2020-07-15T23:59:00.000
Status
Closed
Created Date
2020-06-15T11:01:22.000
Update Date
2020-06-15T13:20:59.000
Closed Date
2020-06-15T11:01:22.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000VwzWLAAZ
Lat Location
(32.80965983357086000,-96.68352010685187000)
20-00311831
Service Request Number: 20-00311831 • Address: 5741 FOREST LN, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-00311831
Address
5741 FOREST LN, DALLAS, TX, 75230
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-26T19:06:10.000
Update Date
2020-05-14T16:48:58.000
Closed Date
2020-03-26T19:06:10.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TE18OAAT
Lat Location
(32.90962781201760400,-96.80977382169134000)
20-00791304
Service Request Number: 20-00791304 • Address: 7019 LOVETT AVE, DALLAS • City Council District: 5
Service Request Number
20-00791304
Address
7019 LOVETT AVE, DALLAS
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-08-01T18:33:58.000
Update Date
2020-09-09T15:37:04.000
Closed Date
2020-08-01T18:33:58.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000XfDrqAAF
Lat Location
(32.77592757354693000,-96.69915764726990000)
20-00280201
Service Request Number: 20-00280201 • Address: ELM ST & N ERVAY ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
20-00280201
Address
ELM ST & N ERVAY ST, DALLAS, TX, 75201
City Council District
14
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-18T16:46:29.000
Update Date
2020-03-19T06:54:51.000
Closed Date
2020-03-18T16:46:29.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5dUeAAJ
Lat Location
(32.78184631251263400,-96.79734045804699000)
20-00616964
Service Request Number: 20-00616964 • Address: HILLCREST RD & ROYAL LN, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00616964
Address
HILLCREST RD & ROYAL LN, DALLAS, TX, 75230
City Council District
11
Department
Transportation
Service Request Type
Traffic Signal - Timing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-06-19T23:59:00.000
Status
Closed
Created Date
2020-06-15T12:14:08.000
Update Date
2020-06-15T13:31:20.000
Closed Date
2020-06-15T12:14:08.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000Vx0o9AAB
Lat Location
(32.89484762675777000,-96.78785608258258000)
20-00383319
Service Request Number: 20-00383319 • Address: 9607 BUXHILL DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-00383319
Address
9607 BUXHILL DR, DALLAS, TX, 75238
City Council District
10
Department
Sanitation
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-04-08T16:40:38.000
Update Date
2020-04-14T18:19:25.000
Closed Date
2020-04-08T16:40:38.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG89fAAD
Lat Location
(32.86734689204126000,-96.72002847322598000)
20-00278247
Service Request Number: 20-00278247 • Address: CEDAR SPRINGS RD & N HARWOOD ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
20-00278247
Address
CEDAR SPRINGS RD & N HARWOOD ST, DALLAS, TX, 75201
City Council District
14
Department
Transportation
Service Request Type
Traffic Signal - Other Dispatch - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-18T12:18:02.000
Update Date
2020-03-19T06:44:28.000
Closed Date
2020-03-18T12:18:02.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5a4EAAR
Lat Location
(32.79078373835176000,-96.80498453150260000)
20-00280307
Service Request Number: 20-00280307 • Address: EASTON RD & E NORTHWEST HWY, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00280307
Address
EASTON RD & E NORTHWEST HWY, DALLAS, TX, 75218
City Council District
9
Department
Transportation
Service Request Type
Traffic Signal - Other Dispatch - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-18T17:04:20.000
Update Date
2020-03-19T06:49:22.000
Closed Date
2020-03-18T17:04:20.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5dZ1AAJ
Lat Location
(32.86421865098766000,-96.71075945745737000)
20-00280694
Service Request Number: 20-00280694 • Address: BRYAN ST & N HASKELL AVE, DALLAS, TX, 75204 • City Council District: 2,14
Service Request Number
20-00280694
Address
BRYAN ST & N HASKELL AVE, DALLAS, TX, 75204
City Council District
2,14
Department
Transportation
Service Request Type
Traffic Signal - Other Dispatch - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-18T22:10:52.000
Update Date
2020-03-19T06:45:41.000
Closed Date
2020-03-18T22:10:52.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5ecAAAR
Lat Location
(32.79756674109836500,-96.78107652858961000)
20-00528951
Service Request Number: 20-00528951 • Address: 3745 CROWN SHORE DR, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
20-00528951
Address
3745 CROWN SHORE DR, DALLAS, TX, 75244
City Council District
13
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-06-04T23:59:00.000
Status
Closed
Created Date
2020-05-21T09:44:07.000
Update Date
2020-06-15T13:12:54.000
Closed Date
2020-05-21T09:44:07.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VDZUMAA5
Lat Location
(32.91289161005137000,-96.85407253900414000)
20-00255244
Service Request Number: 20-00255244 • Address: 5801 VANDERBILT AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00255244
Address
5801 VANDERBILT AVE, DALLAS, TX, 75206
City Council District
14
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-12T09:17:18.000
Update Date
2020-03-19T07:14:17.000
Closed Date
2020-03-12T09:17:18.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T4rRaAAJ
Lat Location
(32.82494986510606000,-96.76795289169445000)
20-00456131
Service Request Number: 20-00456131 • Address: 830 MISTY GLEN LN, DALLAS, TX, 75232 • City Council District: 4
Service Request Number
20-00456131
Address
830 MISTY GLEN LN, DALLAS, TX, 75232
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-03T12:04:00.000
Update Date
2020-06-15T12:42:08.000
Closed Date
2020-05-03T12:04:00.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000VAbUdAAL
Lat Location
(32.68530626027386000,-96.83601206096310000)
20-00275769
Service Request Number: 20-00275769 • Address: 905 GRINNELL ST, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00275769
Address
905 GRINNELL ST, DALLAS, TX, 75216
City Council District
4
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-17T18:59:58.000
Update Date
2020-03-19T06:47:51.000
Closed Date
2020-03-17T18:59:58.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5UcGAAV
Lat Location
(32.69691612445279000,-96.81170719730882000)
20-00383280
Service Request Number: 20-00383280 • Address: 4950 W ILLINOIS AVE, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
20-00383280
Address
4950 W ILLINOIS AVE, DALLAS, TX, 75211
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T17:58:33.000
Update Date
2020-04-14T18:00:55.000
Closed Date
2020-04-14T17:58:33.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG80QAAT
Lat Location
(32.72036326507462400,-96.90716310071215000)
19-01429451
Service Request Number: 19-01429451 • Address: 17241 MARIANNE CIR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
19-01429451
Address
17241 MARIANNE CIR, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-12-26T00:59:00.000
Status
Closed
Created Date
2019-12-13T00:14:18.000
Update Date
2020-07-12T01:07:57.000
Closed Date
2019-12-13T00:14:18.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000OfXMuAAN
Lat Location
(32.98595929866698000,-96.80013189754696000)
20-00439643
Service Request Number: 20-00439643 • Address: 4607 HALLMARK DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00439643
Address
4607 HALLMARK DR, DALLAS, TX, 75229
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-01T23:59:00.000
Status
Closed
Created Date
2020-04-28T18:33:25.000
Update Date
2020-04-29T16:12:49.000
Closed Date
2020-04-28T18:33:25.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000UDLppAAH
Lat Location
(32.90548454688837000,-96.82945441348735000)
20-00238884
Service Request Number: 20-00238884 • Address: 1605 LORIS LN, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00238884
Address
1605 LORIS LN, DALLAS, TX, 75216
City Council District
4
Department
Court & Detention Services
Service Request Type
Illegal Dumping Sign - CDS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-04-03T23:59:00.000
Status
Closed
Created Date
2020-03-08T19:19:30.000
Update Date
2020-07-12T01:07:28.000
Closed Date
2020-03-08T19:19:30.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000T4JO3AAN
Lat Location
(32.72015513225756000,-96.80027963958678000)
20-00026928
Service Request Number: 20-00026928 • Address: 3010 ST BRIGID DR, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
20-00026928
Address
3010 ST BRIGID DR, DALLAS, TX, 75233
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-09T13:17:37.000
Update Date
2020-03-19T07:18:51.000
Closed Date
2020-01-09T13:17:37.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Q0UKUAA3
Lat Location
(32.71071130552804000,-96.87059250513352000)
20-00507864
Service Request Number: 20-00507864 • Address: 10645 MARQUIS LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00507864
Address
10645 MARQUIS LN, DALLAS, TX, 75229
City Council District
13
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-29T23:59:00.000
Status
Closed
Created Date
2020-05-15T15:15:40.000
Update Date
2020-06-15T13:06:05.000
Closed Date
2020-05-15T15:15:40.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VClLUAA1
Lat Location
(32.89347210829440400,-96.86492901551739000)
20-00437531
Service Request Number: 20-00437531 • Address: 1846 MORRIS ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00437531
Address
1846 MORRIS ST, DALLAS, TX, 75212
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Missed Brush/Bulk - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-07T23:59:00.000
Status
Closed
Created Date
2020-04-28T13:19:17.000
Update Date
2020-04-29T16:38:42.000
Closed Date
2020-04-28T13:19:17.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000UDIM6AAP
Lat Location
(32.78334591689009000,-96.84916118340585000)
20-00430049
Service Request Number: 20-00430049 • Address: 1655 PERRYTON DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00430049
Address
1655 PERRYTON DR, DALLAS, TX, 75224
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-04-30T23:59:00.000
Status
Closed
Created Date
2020-04-27T08:54:16.000
Update Date
2020-04-29T15:55:13.000
Closed Date
2020-04-27T08:54:16.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UD40BAAT
Lat Location
(32.71393180851220000,-96.84746883656086000)
20-00275825
Service Request Number: 20-00275825 • Address: 2207 MILLERMORE ST, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00275825
Address
2207 MILLERMORE ST, DALLAS, TX, 75216
City Council District
4
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-17T19:29:49.000
Update Date
2020-03-19T06:44:31.000
Closed Date
2020-03-17T19:29:49.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5UiEAAV
Lat Location
(32.72005458354859000,-96.78687090402082000)
20-00280367
Service Request Number: 20-00280367 • Address: 8426 ROMANWAY DR, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
20-00280367
Address
8426 ROMANWAY DR, DALLAS, TX, 75249
City Council District
3
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-25T23:59:00.000
Status
Closed
Created Date
2020-03-18T17:20:08.000
Update Date
2020-03-19T07:29:01.000
Closed Date
2020-03-18T17:20:08.000
Outcome
Request Documented
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5dlBAAR
Lat Location
(32.66031785989437000,-96.94487580565500000)
20-00280679
Service Request Number: 20-00280679 • Address: ASHLAND ST & HARRY HINES BLVD, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
20-00280679
Address
ASHLAND ST & HARRY HINES BLVD, DALLAS, TX, 75201
City Council District
14
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-18T21:46:18.000
Update Date
2020-03-19T06:54:11.000
Closed Date
2020-03-18T21:46:18.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5eXzAAJ
Lat Location
(32.79025536726363000,-96.80565821634062000)
20-00033823
Service Request Number: 20-00033823 • Address: 3700 S POLK ST, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00033823
Address
3700 S POLK ST, DALLAS, TX, 75224
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-11T09:09:10.000
Update Date
2020-04-29T16:18:40.000
Closed Date
2020-01-11T09:09:10.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Q0jTBAAZ
Lat Location
(32.69894673627812400,-96.83983880387102000)
20-00279258
Service Request Number: 20-00279258 • Address: N COLLETT AVE & GASTON AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00279258
Address
N COLLETT AVE & GASTON AVE, DALLAS, TX, 75214
City Council District
14
Department
Transportation
Service Request Type
Traffic Signal - All Out - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-18T14:37:59.000
Update Date
2020-03-19T07:10:59.000
Closed Date
2020-03-18T14:37:59.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5bt8AAB
Lat Location
(32.80153790941712000,-96.76766156308666000)
20-00913345
Service Request Number: 20-00913345 • Address: 9000 CHURCH RD, DALLAS, TX, 75231 • City Council District: 10
Service Request Number
20-00913345
Address
9000 CHURCH RD, DALLAS, TX, 75231
City Council District
10
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-09-23T23:59:00.000
Status
Closed
Created Date
2020-09-09T14:16:12.000
Update Date
2020-09-09T14:25:46.000
Closed Date
2020-09-09T14:16:12.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Email
Unique Key
500t000000Yo4vVAAR
Lat Location
(32.88604283469605000,-96.74156074423549000)
19-01243355
Service Request Number: 19-01243355 • Address: 4852 SHARP ST, DALLAS, TX, 75247 • City Council District: 6
Service Request Number
19-01243355
Address
4852 SHARP ST, DALLAS, TX, 75247
City Council District
6
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-10-25T23:59:00.000
Status
Closed
Created Date
2019-10-22T09:49:25.000
Update Date
2020-07-12T01:08:15.000
Closed Date
2019-10-22T09:49:25.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000NZjEFAA1
Lat Location
(32.80495405910257000,-96.87139072500345000)
20-00005032
Service Request Number: 20-00005032 • Address: 10609 ALEDO DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00005032
Address
10609 ALEDO DR, DALLAS, TX, 75228
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-02T18:10:34.000
Update Date
2020-04-29T16:13:13.000
Closed Date
2020-01-02T18:10:34.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000PzfxVAAR
Lat Location
(32.83957633399828000,-96.68400606061556000)
20-00443916
Service Request Number: 20-00443916 • Address: 200 S ADAMS AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00443916
Address
200 S ADAMS AVE, DALLAS, TX, 75208
City Council District
1
Department
Public Works
Service Request Type
Tree Down/Low Limbs - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-04T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-04-29T05:12:01.000
Update Date
2020-04-29T15:41:37.000
Closed Date
2020-04-29T05:12:01.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Description
Internal
Unique Key
500t000000UDUDQAA5
Lat Location
(32.74413877624731000,-96.83014730617790000)
20-00576441
Service Request Number: 20-00576441 • Address: 7950 OLUSTA DR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
20-00576441
Address
7950 OLUSTA DR, DALLAS, TX, 75217
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-06-03T13:00:38.000
Update Date
2020-06-15T13:24:41.000
Closed Date
2020-06-03T13:00:38.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000VvMo8AAF
Lat Location
(32.71047874896649000,-96.68567524858376000)
20-00503520
Service Request Number: 20-00503520 • Address: 937 STILLMEADOW RD, DALLAS, TX, 75232 • City Council District: 4
Service Request Number
20-00503520
Address
937 STILLMEADOW RD, DALLAS, TX, 75232
City Council District
4
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-14T17:11:02.000
Update Date
2020-05-14T17:11:09.000
Closed Date
2020-05-14T17:11:02.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCbL3AAL
Lat Location
(32.67528120730736000,-96.83828202784309000)
20-00306391
Service Request Number: 20-00306391 • Address: 3415 INGERSOLL ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00306391
Address
3415 INGERSOLL ST, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-25T15:25:55.000
Update Date
2020-05-14T16:53:54.000
Closed Date
2020-03-25T15:25:55.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TDqjQAAT
Lat Location
(32.78382379243978000,-96.90691862538696000)
20-00279367
Service Request Number: 20-00279367 • Address: ABRAMS RD & GASTON AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00279367
Address
ABRAMS RD & GASTON AVE, DALLAS, TX, 75214
City Council District
14
Department
Transportation
Service Request Type
Traffic Signal - All Out - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-18T14:50:30.000
Update Date
2020-03-19T07:32:55.000
Closed Date
2020-03-18T14:50:30.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5c54AAB
Lat Location
(32.81442670573681400,-96.75218915715193000)
20-00383369
Service Request Number: 20-00383369 • Address: 4928 COLUMBIA AVE, DALLAS, TX, 75214 • City Council District: 2
Service Request Number
20-00383369
Address
4928 COLUMBIA AVE, DALLAS, TX, 75214
City Council District
2
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T18:51:29.000
Update Date
2020-04-14T18:54:12.000
Closed Date
2020-04-14T18:51:29.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG8G7AAL
Lat Location
(32.79586863455997000,-96.76258461929875000)
20-00498747
Service Request Number: 20-00498747 • Address: 17265 MEANDERING WAY, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00498747
Address
17265 MEANDERING WAY, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-05-13T20:30:36.000
Update Date
2020-05-14T17:10:44.000
Closed Date
2020-05-13T20:30:36.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VCQgJAAX
Lat Location
(32.98568679129051000,-96.77874879665727000)
20-00617126
Service Request Number: 20-00617126 • Address: N HAMPTON RD & N PLYMOUTH RD, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00617126
Address
N HAMPTON RD & N PLYMOUTH RD, DALLAS, TX, 75208
City Council District
1
Department
Transportation
Service Request Type
Traffic Signal - Knockdown - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-06-19T23:59:00.000
Status
Closed
Created Date
2020-06-15T12:36:54.000
Update Date
2020-06-15T13:29:39.000
Closed Date
2020-06-15T12:36:54.000
Outcome
No Action Required
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000Vx15kAAB
Lat Location
(32.75564912868052000,-96.85681745732452000)
20-00334787
Service Request Number: 20-00334787 • Address: 8541 FERNDALE RD, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-00334787
Address
8541 FERNDALE RD, DALLAS, TX, 75238
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-01T22:30:06.000
Update Date
2020-06-15T13:30:00.000
Closed Date
2020-04-01T22:30:06.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TEh8DAAT
Lat Location
(32.86514376421431000,-96.71081365283503000)
20-00272419
Service Request Number: 20-00272419 • Address: 4820 HOLLOW RIDGE RD, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00272419
Address
4820 HOLLOW RIDGE RD, DALLAS, TX, 75227
City Council District
7
Department
Sanitation
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-26T23:59:00.000
Status
Closed
Created Date
2020-03-17T10:41:20.000
Update Date
2020-03-19T07:01:48.000
Closed Date
2020-03-17T10:41:20.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5Oo7AAF
Lat Location
(32.78103676598808000,-96.70967588599146000)
20-00279859
Service Request Number: 20-00279859 • Address: HILLBURN DR & LAKE JUNE RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00279859
Address
HILLBURN DR & LAKE JUNE RD, DALLAS, TX, 75217
City Council District
5
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-18T15:55:15.000
Update Date
2020-03-19T07:10:28.000
Closed Date
2020-03-18T15:55:15.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5cxfAAB
Lat Location
(32.73448613445561500,-96.68843996609660000)
20-00822677
Service Request Number: 20-00822677 • Address: 654 W DAVIS ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00822677
Address
654 W DAVIS ST, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-08-11T14:38:09.000
Update Date
2020-09-09T15:30:21.000
Closed Date
2020-08-11T14:38:09.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000XvZHzAAN
Lat Location
(32.74942173589144500,-96.83289189845485000)
20-00439032
Service Request Number: 20-00439032 • Address: 4412 NORRIS ST, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00439032
Address
4412 NORRIS ST, DALLAS, TX, 75214
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-04-28T16:14:04.000
Update Date
2020-06-15T13:25:40.000
Closed Date
2020-04-28T16:14:04.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UDKpZAAX
Lat Location
(32.84056750589339000,-96.75811039967154000)
20-00279355
Service Request Number: 20-00279355 • Address: EXPOSITION AVE & PARRY AVE, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00279355
Address
EXPOSITION AVE & PARRY AVE, DALLAS, TX, 75210
City Council District
7
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-18T14:49:26.000
Update Date
2020-03-19T06:45:11.000
Closed Date
2020-03-18T14:49:26.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5c3XAAR
Lat Location
(32.78216015240893500,-96.76630139428421000)
20-00906283
Service Request Number: 20-00906283 • Address: 13824 STONEMOSS DR, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
20-00906283
Address
13824 STONEMOSS DR, DALLAS, TX, 75240
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-09-11T23:59:00.000
Status
Closed
Created Date
2020-09-08T08:32:43.000
Update Date
2020-09-09T14:48:14.000
Closed Date
2020-09-08T08:32:43.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Yne4TAAR
Lat Location
(32.93625003376368500,-96.76301981725125000)
20-00562705
Service Request Number: 20-00562705 • Address: 3466 LINDA DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00562705
Address
3466 LINDA DR, DALLAS, TX, 75220
City Council District
6
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-06-12T23:59:00.000
Status
Closed
Created Date
2020-05-30T10:29:28.000
Update Date
2020-06-15T13:34:01.000
Closed Date
2020-05-30T10:29:28.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VumtiAAB
Lat Location
(32.87331051820781000,-96.86202787214918000)
20-00245746
Service Request Number: 20-00245746 • Address: 10233 E NORTHWEST HWY, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-00245746
Address
10233 E NORTHWEST HWY, DALLAS, TX, 75238
City Council District
10
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-10T10:15:31.000
Update Date
2020-03-19T07:26:47.000
Closed Date
2020-03-10T10:15:31.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4XvnAAF
Lat Location
(32.86440400424108000,-96.70985338006206000)
20-00383394
Service Request Number: 20-00383394 • Address: 18484 PRESTON RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00383394
Address
18484 PRESTON RD, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T19:09:03.000
Update Date
2020-04-14T19:11:41.000
Closed Date
2020-04-14T19:09:03.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG8IhAAL
Lat Location
(33.00236533003399000,-96.79583390506843000)
20-00270910
Service Request Number: 20-00270910 • Address: 6121 ABRAMS RD, DALLAS, TX, 75231 • City Council District: 9
Service Request Number
20-00270910
Address
6121 ABRAMS RD, DALLAS, TX, 75231
City Council District
9
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-16T20:42:42.000
Update Date
2020-03-19T07:04:03.000
Closed Date
2020-03-16T20:42:42.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5LNbAAN
Lat Location
(32.85915137452808000,-96.74700350697162000)
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